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Trabajos policy assistant en TwickenhamCrear alertas

  • Waiter / Waitress
    Waiter / Waitress
    hace 14 días
    £14–£15 por hora
    Jornada completa
    London

    Role Purpose The Waiter is responsible for delivering a warm, attentive and consistent guest experience, ensuring that every guest feels welcomed, looked after and valued. This role focuses on building rapport with guests, maintaining strong service standards and working collaboratively with the team to ensure smooth and efficient service. The Waiter plays a key role in creating memorable experiences that encourage guests to return. The “C” Principles The Waiter lives and promotes the following values at all times: Collaboration • Cooperation • Communication • Cohesion • Consideration • Consistency Reports to Head Waiter / Assistant Restaurant Manager / Restaurant Manager Leadership Style & Core Behaviours A successful Waiter consistently demonstrates: • Guest-focused mindset – prioritises guest experience at all times, • Strong communication – listens actively and communicates clearly, • Positive attitude – creates an engaging and welcoming atmosphere, • Attention to detail – ensures accuracy and consistency in service, • Teamwork – supports colleagues and contributes to smooth service, • Organisation – manages their section effectively, • Resilience – performs well during busy service periods Key Responsibilities Guest Experience & Service Delivery • Deliver friendly, attentive and professional service to all guests, • Build rapport and create a welcoming, engaging experience, • Take orders accurately and confidently, • Ensure guests feel looked after throughout their visit, • Anticipate guest needs and respond proactively Service Standards & Execution • Maintain high standards of service, presentation and professionalism, • Ensure food and drinks are served correctly and efficiently, • Follow company service steps and procedures consistently, • Manage timing of service to ensure a smooth guest journey Section Management • Take responsibility for a section during service, • Ensure tables are clean, organised and ready for guests, • Monitor guest needs and maintain awareness of the section at all times, • Support smooth transitions between courses and table turns Teamwork & Communication • Communicate clearly with BOH and FOH teams, • Support runners, head waiters and managers during service, • Contribute to a positive, respectful and team-focused environment, • Ask for support when needed and offer help to others Organisation & Cleanliness • Maintain cleanliness and organisation of the floor and service areas, • Support opening and closing duties, • Ensure stations are stocked and ready for service, • Follow hygiene and presentation standards at all times Compliance & Standards • Follow all company policies and procedures, • Maintain awareness of allergens and dietary requirements, • Ensure responsible service of food and beverages, • Uphold professional appearance and conduct Problem Solving • Respond calmly and professionally to guest requests or concerns, • Resolve minor issues independently where possible, • Escalate more complex issues to senior team members, • Maintain composure during busy periods

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  • kitchen Chef
    kitchen Chef
    hace 1 mes
    £14–£16 por hora
    Jornada completa
    Walton-on-Thames

    We are seeking experienced and dynamic Head Chef to lead our culinary team in delivering expertise ,dinning experiences.The ideal candidate will possess strong leadership skills ,extending opportunity to oversee all aspects of kitchen operations ,ensuring high standards of food quality ,safety ,and service are maintained consistently .The Head Chef will play a pivotal role in shaping the menu ,managing staff, and upholding the organisation's reputation for excellence . • Lead and supervise the kitchen team,including chefs and kitchen assistants,fostering a collaborative and motivated environment, • Develop innovative menus that reflect current culinary trends while catering to customers preferences, • Oversee food production processes ,ensuring dishes meet quality standards and are prepared effectively, • Menage food safety protocols in compliance with health regulations and organisational policies, • Coordinate with suppliers to ensure timely procurement of ingredients and kitchen supplies, • Monitor stock levels ,control waste ,and optimise inventory management, • Train staff on food preparation techniques ,safety ,procedures ,and service standards, • Maintain cleanliness and organisation within the kitchen area at all times, • Assist in serving guests during peak times or special events as required, • Ensure consistent delivery of excellent hospitality experience through effective team management Expirience • Proven supervising experience within a professional kitchen environment, • Extensive background in food production ,cooking and food preparation techniques, • Demonstrable leadership skills with experience managing a diverse culinary team, • Strong knowledge of food safety standards and regulations in a hospitality setting, • Previous restaurant experience is highly desirable ,with familiarity in high-volume or fine dining establishments preferred, • Experience in menu development and culinary innovation is advantageous, • Excellent organisational skills with the ability to manage multiple priorities under pressure, • A background in hospitality or serving roles is beneficial but not essential /;however ,understanding guest service is important for maintaining high standards

    Inscripción fácil
  • Bar Staff
    Bar Staff
    hace 2 meses
    £12.21–£12.5 por hora
    Jornada completa
    Kingston upon Thames

    Whelans Kingston is looking for enthusiastic and reliable Bar Staff to join our team. The successful candidate will be responsible for delivering excellent customer service, preparing and serving drinks efficiently, and helping maintain a welcoming and lively atmosphere for our guests. This role requires strong teamwork, attention to detail, and the ability to work in a fast-paced bar environment. Key Responsibilities Prepare and serve alcoholic and non-alcoholic drinks in accordance with company standards. Provide friendly, professional, and efficient customer service at all times. Process payments accurately using the till/POS system. Maintain cleanliness and organisation of the bar area, including glassware and equipment. Replenish stock, restock fridges, and ensure bar supplies are maintained during shifts. Check identification to ensure customers meet legal drinking age requirements. Follow all licensing laws, health & safety regulations, and company policies. Assist with opening and closing duties, including cleaning and cash handling. Work collaboratively with the bar and floor team to ensure smooth service. Skills & Requirements Previous bar or hospitality experience preferred but not essential. Strong communication and interpersonal skills. Ability to work in a busy, high-energy environment. Good time management and multitasking abilities. Reliable, punctual, and well-presented. Flexible availability, including evenings, weekends, and holidays. Basic knowledge of cocktails, beer, and spirits is desirable. Personal Attributes Positive attitude and friendly personality. Team-oriented with a willingness to help others. Calm under pressure and able to handle busy service periods. Customer-focused with attention to detail. What We Offer Competitive hourly pay. Staff discounts and team perks. Training and opportunities for development. A fun and supportive working environment.

    Inscripción fácil

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