Account Manager Customer & Sales Management
8 days ago
Chadderton
Job Description Secure the sales plan realization by retaining and growing profitable accounts and strengthening customer engagement as defined in the Customer & Sales coverage model and strategy. Customer relationships will be built by using a multi-contact and online approach adhering to customer preferences. Job Responsibility • Outbound calls to existing customers in order to generate (additional) sales; • Pro-active sale of our products and services as well as the implementation of customer campaigns in coordination with the Marketing department in order to achieve our sales goals; • Contact person for our medium-sized customers in the region via phone and email; • Analysis of purchasing behavior (e.g. sales/margin, potential) • Sharing product inquiries and updating customer data; • Creation of customer-specific offers; • Ensuring customer satisfaction through regular contact. Job Qualifications • Relevant experience in a service or sales oriented position is an advantage • Minimum vocational level of working and thinking • Relevant professional experience in telephone sales • You are a strong communicator at various levels • Good communication skills, both verbal and written • Excellent native language skills of the relevant customer market. In addition, English is also required for communication with stakeholders throughout the organization • Strong customer focus, able to identify customer needs and improve sales through commercial mindset • Preferably completed commercial training • Solution-oriented and entrepreneurial thinking • Good MS Office skillset (Word, Excel, PowerPoint) TPBN1_UKTJ