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Lead the quality agenda, shape compliance excellence, and make a lasting impact on the delivery of safe, high-quality pharmaceutical products.Proclinical is seeking an Operations Manager GMP Quality to oversee quality operations and assurance activities, ensuring compliance with GMP standards for the manufacture, packaging, testing, storage, and distribution of pharmaceutical products. This role focuses on maintaining and improving the Quality Management System (QMS), driving continuous improvement initiatives, and collaborating with internal and external stakeholders to enhance compliance and operational efficiency. Responsibilities:Foster a culture of quality and compliance across the site, ensuring adherence to GMP, GDP, and industry standards.Ensure quality system procedures meet corporate, regulatory, and industry requirements.Support site compliance activities, including new GMP implementations and inspection readiness programs.Represent and lead Quality Assurance in cross-functional projects and continuous improvement initiatives.Oversee QA planning for QC and production activities to enable timely batch review, release, and distribution.Perform batch record reviews for site and non-site manufactured products.Monitor and report QMS performance metrics and lead Quality Management Review meetings.Represent Quality Operations during regulatory inspections, customer audits, and third-party audits.Lead the Product Quality Review (PQR) program, including trend analysis and reporting.Oversee data integrity processes and ensure compliant data management practices.Author, review, and approve SOPs and other quality documentation.Support internal and external audit programs.Review and approve deviations, complaints, investigations, CAPAs, change controls, and validation documentation.Maintain and enhance the QMS to ensure compliance with GxP and electronic records requirements.Deliver GMP and quality systems training, coaching, and mentoring to personnel.Drive continuous improvement initiatives to enhance compliance and operational efficiency.Provide technical quality expertise and deputize for the Quality Operations Management team as needed.Key Skills and Requirements:Strong knowledge of Quality Assurance, Quality Systems, GMP, GDP, and pharmaceutical manufacturing processes.In-depth understanding of global GMP regulations and guidelines with the ability to implement and maintain compliance.Proven ability to build effective relationships and collaborate across functions, sites, and external partners.Strong communication and influencing skills to engage stakeholders at all levels.Analytical skills to interpret complex data, identify trends, and present actionable insights.Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).Effective leadership skills to drive results, influence decision-making, and motivate teams.Competencies include problem-solving, decision-making, time management, critical thinking, and emotional intelligence.If you are having difficulty in applying or if you have any questions, please contact Ingrid Wilson at i.wilson@proclinical.com.Apply Now:If you are interested in applying to this exciting opportunity, then please click 'Apply' or to speak to one of our specialists please request a call back at the top of this page. Proclinical is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. Proclinical is acting as an Employment Agency in relation to this vacancy. By submitting this application, you confirm that you've read and understood our privacy policy, which informs you how we process and safeguard your data -

Crematorium & Cemetery Manager Working flexibly, 5 days per week which will include regular weekends, evenings and early mornings on a rota basis 40 hours per week Our core operating hours are between 6am – 10pm daily, so the ability to work flexibly across 5 days of the week will be required £52,000 - £60,000 per annum + Company performance bonus + Benefits Permanent role New Southgate Cemetery & Crematorium Have you always wanted to use your transferable Leadership skills in a role where what you do can truly make a difference every day? Would you enjoy leading a close-knit team with a sense of camaraderie not found in a generic job? If so, we would love to hear from you! We are one of the largest independent operators of crematoria in the UK, supported by almost 500 empathetic and dedicated individuals and we are growing. Like many of our employees, you might not have considered our industry before, however with ongoing growth and passionate collaborative colleagues, you will find it one of the most varied and rewarding opportunities you could ever imagine. The role Leading one of our sites means a genuine opportunity to make your mark at a local level. Our crematoria provide a crucial service to the local communities that we serve, and it’s a privilege to provide the space for families to reflect and remember their loved ones all year round, not just on the day of a service. You’ll have full ownership of the site’s management, including day-to-day operations, performance and P&L. Alongside developing your team and shaping a culture that reflects our values, you’ll help maintain our reputation for quality and exceptional care and build strong relationships with families and Funeral Directors who rely on our expertise when it matters most. The services we provide continue to change and adapt to the ever-growing call for more choice when it comes to a final goodbye and no two days will be the same as each family and service are uniquely personal. Your ideas and creativity will also help shape the individuality of your site, some of our Crematorium Managers have implemented bee hives, wildflower meadows, animal habitats, regular quiz nights and coffee mornings to name but a few! We combine strong commercial awareness with a deeply caring approach, ensuring every decision supports both the future sustainability of our services and that families are at the heart of everything we do. When you join us, it’s an opportunity to be a part of something truly meaningful and significant. Additional detail about the role: People Lead the site team to deliver best in class service to the bereaved and funeral director partners. Lead and manage site team in all aspects of day-to-day activity including monitoring performance in relation to KPI’s and budget, ongoing development, and recruitment. Collaborative working and communication with all support functions. Role model for our vision, values and leadership behaviours.Quality Deliver the highest standards of quality in compliance and services, ensuring all services adhere to Westerleigh standards, policy and relevant legislation. Maintenance and development of cemetery, liaising with grave diggers and grounds teams to ensure burials are carried out to the highest standard (for sites with cemetery) Contribute to innovation and improved practice for site and within the wider division and across cemetery operations. Monitor customer feedback. Deliver the highest standards of health and safety.Business Responsibility for the commercial performance of your site. Drive improvements in volume through active pursuit of new opportunities and building relationships both in and out of normal catchment area. Optimise the efficient use of site staff, facilities equipment, supplies, consumables and support services. Contribute to annual pricing and budgeting activities and manage the processes for the site. Develop and nurture relationships with external stakeholders and customers including Funeral Directors and local community individuals/groups to develop new / additional business and promote the Westerleigh and site brand. Support group projects as required. Ensure facilities, buildings, cemetery and grounds are maintained and are fit for purpose. Work with Facilities to ensure routine and CAPEX site projects are implemented. Promote and support the Westerleigh Group memorial strategy. Competency in all aspects of technical expectations regarding crematory & Cemetery (if applicable) operations including the compliance and legal obligations.Supporting the team with their duties when required: Chapel – Welcoming families & Funeral Directors and ensuring things run smoothly. Cremation & Cemetery – You’ll be fully trained and work towards an accredited FBCA qualification. Involved in the end to end cremation process and ashes management. You’ll need to be able bodied as there will be manual handling involved in this process. Ad hoc work – e.g. a Christmas service or making sure the site is tidy and presentable.This role requires flexibility and pulling together as one team to support each other and provide the exceptional care and service that we are known for. About you An experienced Business Manager and leader of people who loves to develop people and continue learning new things. Must have commercial acumen and experience of working with financials including managing site P&L. Bereavement sector experience e.g. Funeral Director / Crematorium Manager / Site Manager or similar would be beneficial but not essential. Strong people management skills & experience of business management from any industry (many of our Managers have joined from Retail / Hospitality / Care for example and worked as a Retail Manager / Store Manager / Operations Manager / General Manager / Branch Manager / Care Manager) then we can teach you all you need to know about our uniquely personal industry. A real team player with natural compassion and the desire to make a difference every day. Confident communicator able to speak to people in a caring and empathetic manner. Ability to build strong relationships with customers and the local community, marketing your site to raise awareness of what we do. Some occasional travel will be required for training, and you will undertake extensive training at your site but also at some of our other local sites with experienced Site Managers. Good IT skills and comfortable with Word / Excel and emails.What We Offer If you would like to join the Westerleigh team, you can be sure of a warm welcome, ongoing training and development and a sense of pride by truly make a difference every day to the families that we serve. No two days are the same and many of our Managers have developed their careers within the business. The values we champion are Safety First, Exceptional Care, Uniquely Personal and One Team. In addition to salary, you will also be eligible for the following benefits: Company performance bonus 33 days holiday (Includes 8 days bank holiday) Life Assurance A choice between 7% employer pension contribution or 5% contribution + private healthcare cover (Bupa) Access to a wide range of retail discounts and wellbeing support Ongoing learning & development Employee Assistance / Occupational health support Program Mindfulness App Mental Health First Ambassadors The benefit we hope you’ll never need: Free Cremation benefit for Immediate family Bereavement Leave Enhanced maternity & paternity pay Recognition scheme Free Flu jab Smart uniform and PPE provided Free parkingWhat next? Start a career with significance by applying today. We generally advertise vacancies for a minimum of 1 week before reviewing applications. We reserve the right to close the application window sooner if a significant number of applications are received. If you’re not contacted, please assume you have been unsuccessful. Unfortunately, feedback is not always possible due to the volume of applications we receive