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Job Title: Aftersales manager Reporting to: CPO Department: Aftersales About Us: Join our expanding Car Supermarket team as a meticulous and commercially focused Aftersales Specialist. If you're detail-oriented, financially savvy, and skilled in customer relations, this position offers a competitive package and the opportunity for career progression. Job Description: Are you a professional with a passion for customer satisfaction and service excellence? Do you thrive in a leadership role where you can shape and drive aftersales strategies? If so, we want you to join our team as an Aftersales Manager! Here at Car Planet, we pride ourselves on our commitment to quality and customer satisfaction. As we continue to grow, we are looking for an experienced Aftersales Manager to lead our aftersales department and enhance our service offerings. Key Responsibilities: • Develop and implement effective aftersales strategies to ensure top-notch customer service and retention., • Oversee daily operations of the aftersales department, including staffing, scheduling, and resource allocation., • Handle/neutralise escalated customer issues and ensure timely and satisfactory resolution., • Prepare and manage the aftersales budget, ensuring cost-effective service delivery., • Handle and neutralise customer complaints across all channels, ensuring the best interests of the company are maintained., • Efficiently manage a high volume of inbound and outbound calls daily., • Professionally greet customers, ensuring a consistent and approachable presence., • Book vehicles for repairs, informing customers about repair durations, and always sourcing the most cost-effective solutions by obtaining multiple quotes., • Coordinate with our external Warranty Company partner and delegate repairs as necessary., • Negotiate and finalise costs for additional repairs and parts., • Oversee all administrative tasks related to aftersales, including preparing courtesy car agreements and trade order repair estimates., • Adhere to FCA rules and regulations., • Provide daily reports to the Workshop Manager. Qualifications:. • Proven experience as an Aftersales Manager or in a similar role., • Strong leadership and management skills., • Excellent communication and interpersonal abilities., • Proficiency in CRM software and other relevant tools., • Strategic thinker with a customer-focused mindset. Requirements • Prior experience in car sales or customer service is beneficial., • Exceptional communication and interpersonal skills with a knack for defusing tense situations., • Demonstrable ability to multitask, stay organised, and meet strict deadlines., • Proficiency in Microsoft Office and Google Suite., • Valid driver's license., • A keen commercial acumen and a frugal mindset to ensure cost-effective solutions. Working Hours • Week 1: Monday to Friday: 08:30 – 18:00, • Week 2: Monday to Friday: 08:30 – 18:00 and one weekend day. Compensation Package • Competitive salary of up to £50,000 per year., • Company events and additional perks. Location: Enfield

Job Title: Aftersales manager Reporting to: CPO Department: Aftersales About Us: Join our expanding Car Supermarket team as a meticulous and commercially focused Aftersales Specialist. If you're detail-oriented, financially savvy, and skilled in customer relations, this position offers a competitive package and the opportunity for career progression. Job Description: Are you a professional with a passion for customer satisfaction and service excellence? Do you thrive in a leadership role where you can shape and drive aftersales strategies? If so, we want you to join our team as an Aftersales Manager! Here at Car Planet, we pride ourselves on our commitment to quality and customer satisfaction. As we continue to grow, we are looking for an experienced Aftersales Manager to lead our aftersales department and enhance our service offerings. Key Responsibilities: • Develop and implement effective aftersales strategies to ensure top-notch customer service and retention., • Oversee daily operations of the aftersales department, including staffing, scheduling, and resource allocation., • Handle/neutralise escalated customer issues and ensure timely and satisfactory resolution., • Prepare and manage the aftersales budget, ensuring cost-effective service delivery., • Handle and neutralise customer complaints across all channels, ensuring the best interests of the company are maintained., • Efficiently manage a high volume of inbound and outbound calls daily., • Professionally greet customers, ensuring a consistent and approachable presence., • Book vehicles for repairs, informing customers about repair durations, and always sourcing the most cost-effective solutions by obtaining multiple quotes., • Coordinate with our external Warranty Company partner and delegate repairs as necessary., • Negotiate and finalise costs for additional repairs and parts., • Oversee all administrative tasks related to aftersales, including preparing courtesy car agreements and trade order repair estimates., • Adhere to FCA rules and regulations., • Provide daily reports to the Workshop Manager. Qualifications:. • Proven experience as an Aftersales Manager or in a similar role., • Strong leadership and management skills., • Excellent communication and interpersonal abilities., • Proficiency in CRM software and other relevant tools., • Strategic thinker with a customer-focused mindset. Requirements • Prior experience in car sales or customer service is beneficial., • Exceptional communication and interpersonal skills with a knack for defusing tense situations., • Demonstrable ability to multitask, stay organised, and meet strict deadlines., • Proficiency in Microsoft Office and Google Suite., • Valid driver's license., • A keen commercial acumen and a frugal mindset to ensure cost-effective solutions. Working Hours • Week 1: Monday to Friday: 08:30 – 18:00, • Week 2: Monday to Friday: 08:30 – 18:00 and one weekend day. Compensation Package • Competitive salary of up to £50,000 per year., • Company events and additional perks. Location: Enfield

Support the delivery of Groupwide and Business Area industrial relations and complex people change programmes, helping drive people transformation. Supporting the Colleague Relations engine to run – planning and coordinating to execute team priorities. Drive the use of innovative technologies and

Support the delivery of Groupwide and Business Area industrial relations and complex people change programmes, helping drive people transformation. Supporting the Colleague Relations engine to run – planning and coordinating to execute team p.

Design and deliver ER training for managers to promote equality, inclusivity and a Just Culture. Deputise for the Senior ER Manager, representing ER and driving policy development and service improvement. Build strong relationships with leaders, HR, staff representatives and stakeholders to embed go

Are you an experienced professional in Employee Relations and Investigations? We are excited to invite you to be a key player in enhancing workplace culture in the EMEA region! As our Employee & Labor Relations Investigations Manager UK & South Africa, you will lead the charge in crafting a respectf

Act as a trusted advisor to managers on complex employee relations matters, ensuring fair and consistent application of policies and best practice. Provide coaching and support to line managers to build confidence and capability in managing people matters. Proven experience in a generalist HR role w

SS&C is a global provider of investment, financial services and software for the financial services and healthcare industries.Named to Fortune 1000 list as top U.SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries.Some 18,000 financial services

Industrial Relations & Welfare Manager (remote). We're looking for someone with strong industrial relations experience to help set up procedures, build stakeholder relationships and support welfare initiatives on site.

Referrals increase your chances of interviewing at SugarFin Public Relations & Marketing Solutions by 2x. Get notified about new Marketing Manager jobs in. SugarFin Public Relations & Marketing Solutions.

Are you ready to take your career to the next level in the dynamic world of B2B PR? The Opportunity Hub UK is recruiting for an exciting role as an Account Manager in central London, just a 10-minute walk from London Bridge. The Account Manager will manage a portfolio of clients' PR accounts, provid

Drive media relations efforts, including developing and nurturing relationships with key media contacts, overseeing press releases, and managing media inquiries. Public Relations Manager, Amazon Ads Comms. Sign in to set job alerts for “Public Relations Manager” roles.

Employee Relations Manager, east midlands. Build strong relationships with leaders, HR, staff representatives and stakeholders to embed good ER practice and strengthen management capability. Design and deliver ER training for managers to promote equality, inclusivity and a Just Culture.

Sign in to set job alerts for “Public Relations Account Manager” roles. We are delighted to be working exclusively with an independent PR consultancy, in their search for a talented PR Account Manager to join their team. As PR Account Manager you'll be working alongside a talented Account Direct

Act as the primary relationship manager for Crowd2Fund’s panel of brokers, maintaining strong partnerships and ensuring a steady flow of opportunities. Crowd2Fund is seeking a highly motivated and results-driven individual to join our Originations and Placement team as a Broker Relations Manager.

Are you a driven sales professional with a passion for building lasting relationships and driving business growth? We're looking for an experienced Sales Development Manager to join a growing, design-led B2B company operating within the UK interiors and furniture industry. Cultivate strong, long-ter

We are looking for an experienced Senior Employee Relations (ER) Manager to work alongside the Head of ER in shaping and delivering the ER strategy for a leading fintech organisation. We are looking for an Employee Relations Manager with a strong background in financial services to provide expert ER

The Labor Relations Manager provides support to the General Manager and Director of Human Resources on labor relations projects, priorities and issues. Transdev in Boston, MA is seeking a Labor Relations Manager for its Boston Public Schools transportation contract. Manage labor relations program of

Get notified about new Customer Relations Manager jobs in. RCH are looking for a Customer Relations Manager to work at Manton Heights Care Centre, based in Bedford. Marcus by Goldman Sachs, Team Manager, Analyst, Birmingham/ Milton Keynes.

Sign in to set job alerts for “Public Relations Manager” roles. Position: Senior Public Relations Manager – European Region. Volunteer Public Relations Manager | Experiential Learning and Employability Hub.

Get notified about new Employee Relations Manager jobs in. Alexander Lloyd are delighted to supporting a professional SME organisation on the recruitment of an ER Manager for a 14m Maternity cover. This is only one of many vacancies we are handling, Alexander Lloyd Human Resources Recruitment Soluti

Dual Site Customer Relations Manager. Dual Site Customer Relations Manager. Sign in to set job alerts for “Customer Relations Manager” roles.

The Senior Manager, Employee Relations, will play a critical role in developing and maintaining a positive work environment by managing employee relations programs and procedures. The Senior Manager, Employee Relations, is a member of the North America HRBP & Employee Relations team and will partner

The Indigenous Relations Manager will be responsible for ensuring Bird’s Indigenous Engagement Policy is effectively implemented to optimize Indigenous and operational objectives. We demonstrate this commitment by building respectful relationships founded on open communication and seeking collabor

Are you an accomplished PR expert ready to take the next step in your career? The Opportunity Hub UK is partnering with a Central London based PR agency who is seeking an exceptional Senior Account Manager/Account Director to join their team. You will play a pivotal role in driving client satisfacti

Construction Project Manager & Customer Relations Specialist. Excellent customer relations skills with the ability to handle inquiries and concerns professionally. Maintain strong relationships with clients, ensuring satisfaction and repeat business.

Coaching and influencing managers to help develop their confidence, capability and judgement when making colleague relations decisions. You'll provide expert guidance, coaching, and support to line managers across your aligned region or corporate area, helping them navigate complex colleague relatio

As Customer Relations Manager, you will lead local networking activity to develop and maintain strong relationships with referral sources. Excellent stakeholder relationship and engagement skills.

Public Relations Manager - CHARITY. Get notified about new Public Relations Manager jobs in. Category Manager - Marketing & Corporate Services.

Donor Relations Manager (United Kingdom). The successful candidate will lead the implementation of the Board-approved donor relations strategy to strengthen the relationship between IIS and its donor community. The Institute of Ismaili Studies was established in 1977 with the aim of promoting schola

As Customer Relations Manager, you will lead local networking activity to develop and maintain strong relationships with referral sources. Customer Relations Manager – Healthcare, Oxfordshire. We are seeking a Customer Relations Manager to support this vision within a luxury care home setting.

Are you a motivated PR Account Manager ready to join an award-winning PR agency specialisingin strategic communications for leading technology companies?. Junior PR Account Manager (based in London, Hybrid, Salary: £30k - £34k). Continue to expand your network of relevant media contacts, demonstra

Are you a strategic communications professional with a passion for media relations and corporate storytelling? A leading financial institution is seeking a. Foster and maintain strong relationships with financial, business, and wealth management journalists, both in the UK and internationally. PR pr

PR Account Manager, B2B PR, tech PR, technology PR, media relations, press coverage, content creation, client management, remote PR job, account management, public relations, B2B communications, thought leadership, case studies, press releases, bylined articles, journalist outreach, strategic commun

In this role, the Peripatetic Customer Relations Manager will work closely with home managers and regional managers to support allocated homes by leading on local networking activity in order to develop and maintain strong relationships with referral sources. Working alongside the management team, t

Oversee all aspects of guest relations and front of house operations • Lead, mentor, and develop the guest services team • Manage guest feedback and maintain exceptional service standards • Coordinate with all departments to ensure seamless guest experiences • Handle VIP guests and special r

The ideal Customer Relations Manager will excel in establishing and nurturing valuable relationships, not only with our residents and their families, but also within the local community. We are currently have an opportunity to join our Sales & Marketing team as a Customer Relations Manager. The succ

Are you an experienced account manager with deep knowledge of High Court Enforcement? Do you understand compliance, performance data, and client needs inside out?. This role is central to managing and developing relationships with key clients across the private sector, public sector, and utilities,

Manage industrial relations matters in accordance with relevant legislation and company policies. Develop and implement strategies to minimise industrial relations risks. Relevant qualifications in Human Resources, Industrial Relations, or a related field.

As a Manager, UK Publisher Relations, you will. You will work with various departments across the business to assist in the development, execution, and management of our relationships with content partners. Monitor the competitive landscape to identify emerging areas of opportunity and potential ris

The Employee Relations Manager for the EMEA region serves as the primary liaison between employees and the organization, ensuring compliance with local employment laws, fostering positive employee relations, and supporting HR operations across multiple EMEA countries including the Poland, Serbia, Bo

Job Title: IT Manager / Lead Developer. A leading business in the Lincolnshire area is looking to hire an experienced IT Manager / Lead Developer with strong VB.

Chief of Staff / Finance / Partner Relations Manager. Chief of Staff / Finance / Partner Relations Manager. Chief of Staff / Finance / Partner Relations Manager.

Are you an experienced government relations professional looking for your next challenge? eBay is seeking a Senior Manager, UK Government Relations to join our team in Richmond, London. Reporting to the Director of UK Government Relations, you'll be instrumental in shaping our engagement with the UK

The Opportunity Hub UK is currently seeking a skilled Junior Account Manager to join a dynamic team in the realm of public relations. As the appointed Account Manager, you'll engage with a diverse clientele and enhance your skill set within a supportive and collaborative environment. As our new acco