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Are you ready to make a real difference in people’s lives while building a rewarding career? At Raven Housing Trust, we’re passionate about creating safe, healthy homes for our residents—and we’re looking for someone who shares that commitment. Due to the recent growth of our housing portfolio, we’re expanding our Asset Management team and looking for an Asset Surveyor to join us at an exciting time of transformation. This is a fantastic opportunity to step into a role that offers real variety, autonomy, and the chance to develop specialist expertise in housing and asset intelligence. This is not a traditional diagnostic surveying role—it’s about observation, insight, and building a detailed understanding of our homes to help shape investment decisions and improve living standards across our communities. You’ll be out and about, visiting properties, using smart technology, and playing a key part in how we future-proof our homes. This is more than a job—it’s an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Raven, we empower our people to lead with purpose. You’ll join an organisation that values belonging, ownership, and collaboration—where your voice matters and your impact is felt across our communities. What you’ll be doing In this role, you’ll be at the heart of how we understand and improve our homes, combining field-based activity with smart systems and data insight. You will: • Visit homes across our portfolio (Brighton to Croydon), capturing accurate observations and photographic records, • Build a clear understanding of property condition, including key areas such as damp and mould, • Use digital tools to record and manage data, creating a consistent view of our housing stock, • Manage your own diary and appointments through a smart scheduling system to keep your day running smoothly, • Engage with customers in their homes, delivering a professional, positive experience What you’ll bring We’re looking for someone who enjoys being out in the field, is naturally observant, and takes pride in delivering high-quality work. You’ll thrive in this role if you: • Have a keen eye for detail and enjoy capturing accurate information, • Are comfortable working independently and managing your own schedule, • Enjoy interacting with a wide range of customers and creating positive experiences, • Are confident using technology and open to learning new systems and tools, • Bring a proactive, organised approach to managing travel, equipment, and appointments, • Have an interest in housing, property, or surveying, and want to build a long-term career in the sector, • Are motivated to learn and develop, with opportunities to gain EPC accreditation and work towards further professional qualifications supported by Raven This role is particularly well suited to individuals from backgrounds such as energy assessment, housing, property inspection, or other field-based roles. Why join Raven? At Raven, we’re more than just a housing association — we’re a community-focused organisation committed to creating positive change. You’ll be joining a supportive, forward-thinking team where your ideas and expertise will genuinely make a difference. You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better. What Raven will offer in return To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. Our reward package includes: • Competitive salaries, • Fantastic work/life balance with flexible working and generous leave entitlement, • Strong focus on learning and development, with opportunities to grow your skills and career, • Enhanced maternity, paternity, and adoption pay, • Funded health cash plan, • Extensive wellbeing support, • Voucher-based recognition scheme, • Retail discounts Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. Selection process Your application will progress through the following stages: • Application Review - Your CV and supporting documents will be reviewed by Reed Recruitment against the essential criteria outlined in the Skills & Experience section of this advert. Please ensure your CV clearly demonstrates how you meet the required criteria in order to be considered., • Telephone / Microsoft Teams Interview - If shortlisted, you will be invited to an initial telephone interview. During this stage, you will be assessed against the Skills & Experience criteria and your overall suitability for the position., • Assessment Centre - Successful candidates will be invited to attend a face-to-face Assessment Centre, which will take place on one of the following dates - 14th-15th July 2026. This is the final stage of the selection process and will determine the outcome of your application., • Feedback - Feedback will be provided following the Assessment Centre stage. Please note that feedback is only available to candidates who attend the Assessment Centre. Successful candidates will then be considered for an offer. Further Information As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application. All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let the recruitment team know.

Are you ready to make a real difference in people’s lives while building a rewarding career? At Raven Housing Trust, we’re passionate about creating safe, high-quality homes and delivering an outstanding service to our residents—and we’re looking for two Repairs Surveyors who share that commitment. Due to the continued growth of our housing portfolio, we’re expanding our Property & Estate Services team and are looking for talented individuals to join us at an exciting time of development. This is a fantastic opportunity to step into a role that offers real variety, autonomy, and the chance to build specialist expertise in repairs and maintenance within social housing. This is not a traditional surveying role—it’s about building relationships, taking ownership, and ensuring customers feel supported throughout their repairs journey. You’ll play a key role in shaping customer experience, working across a diverse range of homes, and helping us continuously improve the quality of our service. This is more than a job—it’s your chance to be part of a team that values collaboration, accountability, and customer focus. At Raven, we invest in our people and support professional development, including the opportunity to work towards RICS accreditation. What you’ll be doing In this role, you’ll be at the centre of delivering a responsive, high-quality repairs service, combining field-based activity with coordination and communication. You will: • Work across our housing portfolio, supporting the delivery of reactive and planned repairs, • Take ownership of a varied caseload, ensuring issues are resolved efficiently and to a high standard, • Build strong relationships with residents, providing a calm, professional approach and clear communication, • Use digital and smart systems to capture information and keep work progressing smoothly, • Coordinate with colleagues, contractors, and partners to deliver the best outcomes, • Manage your own diary and workload, balancing site activity with follow-up actions What you’ll bring We’re looking for people who thrive in a fast-paced, customer-focused environment and take pride in delivering high-quality outcomes. You’ll be well suited to this role if you: • Remain calm and composed when working with customers, with strong interpersonal and communication skills, • Are confident using IT systems and enjoy working with modern digital tools, • Are organised and able to manage your own schedule effectively, • Take a proactive, solutions-focused approach to your work, • Build positive relationships with colleagues, customers, and contractors, • Have an interest in property, maintenance, or surveying and want to develop your career, • Are motivated to continue learning and progressing professionally, including working towards RICS accreditation with Raven’s support This role is particularly well suited to individuals with experience in housing, property, maintenance, or other field-based roles who are looking to specialise and grow within the sector. Why join Raven? At Raven, we’re more than just a housing association — we’re a community-focused organisation committed to creating positive change. You’ll be joining a supportive, forward-thinking team where your ideas and expertise will genuinely make a difference. You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better. What Raven will offer in return To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. Our reward package includes: • Competitive salaries, • Fantastic work/life balance with flexible working and generous leave entitlement, • Strong focus on learning and development, with opportunities to grow your skills and career, • Enhanced maternity, paternity, and adoption pay, • Funded health cash plan, • Extensive wellbeing support, • Voucher-based recognition scheme, • Retail discounts Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. Selection process Your application will progress through the following stages: • Application Review - Your CV and supporting documents will be reviewed by Reed Recruitment against the essential criteria outlined in the Skills & Experience section of this advert. Please ensure your CV clearly demonstrates how you meet the required criteria in order to be considered., • Telephone / Microsoft Teams Interview - If shortlisted, you will be invited to an initial telephone interview. During this stage, you will be assessed against the Skills & Experience criteria and your overall suitability for the position., • Assessment Centre - Successful candidates will be invited to attend a face-to-face Assessment Centre, which will take place on one of the following dates - 14th-15th July 2026. This is the final stage of the selection process and will determine the outcome of your application., • Feedback - Feedback will be provided following the Assessment Centre stage. Please note that feedback is only available to candidates who attend the Assessment Centre. Successful candidates will then be considered for an offer. Further Information As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application. All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let the recruitment team know.

Are you ready to play a key role in turning houses into homes? At Raven Housing Trust, we’re committed to ensuring every property we let meets a high standard for our residents—and we’re looking for a Voids Surveyor who shares that passion. As part of our growing Property & Estate Services team, this is an exciting opportunity to take ownership of the voids journey and help prepare homes for new residents quickly and to a high standard. You’ll enjoy a role with real variety, autonomy, and the chance to develop specialist expertise in void property management. This is not a traditional surveying role—it’s about driving quality, efficiency, and customer outcomes. You’ll be instrumental in ensuring homes are ready to welcome new residents, playing a vital role in supporting communities and improving the overall customer experience. At Raven, you’ll be part of a collaborative and forward-thinking organisation where your work truly matters. We’re committed to supporting your development, including opportunities to work towards RICS accreditation and grow your career in housing. What you’ll be doing In this role, you’ll be focused on preparing homes for new residents, ensuring a smooth and efficient turnaround. You will: • Work across our portfolio to ensure properties are ready for re-let to a high standard, • Take ownership of void properties, supporting a smooth and efficient turnaround process, • Engage with internal teams and partners to keep progress on track, • Build positive relationships with stakeholders, maintaining clear and effective communication, • Use digital and smart systems to record activity and manage progress, • Manage your own workload and schedule, balancing multiple properties and priorities What you’ll bring We’re looking for someone who is organised, customer-focused, and takes pride in delivering great results. You’ll thrive in this role if you: • Bring a calm, professional approach when liaising with customers and stakeholders, • Are confident using IT systems and comfortable working with digital tools, • Enjoy managing your own workload in a field-based, fast-paced environment, • Have a proactive, detail-focused approach to maintaining quality standards, • Build strong working relationships and communicate effectively, • Have an interest in housing, property, or surveying and want to build a long-term career, • Are motivated to develop professionally, with support to work towards RICS accreditation This role is particularly well suited to individuals with experience in housing, property maintenance, construction, or other customer-focused, field-based environments who are looking to take the next step in their career. Why join Raven? At Raven, we’re more than just a housing association — we’re a community-focused organisation committed to creating positive change. You’ll be joining a supportive, forward-thinking team where your ideas and expertise will genuinely make a difference. You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better. What Raven will offer in return To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. Our reward package includes: • Competitive salaries, • Fantastic work/life balance with flexible working and generous leave entitlement, • Strong focus on learning and development, with opportunities to grow your skills and career, • Enhanced maternity, paternity, and adoption pay, • Funded health cash plan, • Extensive wellbeing support, • Voucher-based recognition scheme, • Retail discounts Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. Selection process Your application will progress through the following stages: • Application Review - Your CV and supporting documents will be reviewed by Reed Recruitment against the essential criteria outlined in the Skills & Experience section of this advert. Please ensure your CV clearly demonstrates how you meet the required criteria in order to be considered., • Telephone / Microsoft Teams Interview - If shortlisted, you will be invited to an initial telephone interview. During this stage, you will be assessed against the Skills & Experience criteria and your overall suitability for the position., • Assessment Centre - Successful candidates will be invited to attend a face-to-face Assessment Centre, which will take place on one of the following dates - 14th-15th July 2026. This is the final stage of the selection process and will determine the outcome of your application., • Feedback - Feedback will be provided following the Assessment Centre stage. Please note that feedback is only available to candidates who attend the Assessment Centre. Successful candidates will then be considered for an offer. Further Information As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application. All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let the recruitment team know.

Would you like to join a charity recognized as a great place to work (Investors in People / Best Companies Awards)? Join them at the start of an exciting journey with their new cutting-edge criminal justice support programme. In this role, you will manage a caseload of clients in HMP Downview. You will work with a caseload of offenders to provide support around training, education and employment whilst signposting them to services covering housing / resettlement needs to ensure they are receiving well rounded support pre-release. You will provide 1:1 support and guidance, setting goals and milestones to aid their progress. To apply, you must have experience working with individuals within the criminal justice system, either in a prison or custodial setting. Alternatively, experience supporting vulnerable clients in areas such as mental health, substance abuse, or homelessness is valuable. Criminology graduates with volunteer experience are also encouraged to apply. You might have previously worked as a prison officer, probation officer, resettlement worker, supported housing officer, drug and alcohol worker, careers advisor, employment advisor or hostel worker. There are heaps of benefits to. 25 days leave (increasing over time). 2 days paid volunteering. Enhanced pension scheme. Life assurance. There is also a range of staff support networks including LGBTQ +, Menopause peer support and a Neurodiversity network to name a few. Please apply via this advert – everyone gets a response (if by chance you haven’t for any reason, do call the office and we shall action this ASAP for you). If the response is that we don’t feel your CV is the right fit, the email you receive will tell you how to easily get feedback from a real person. If you would like to find out more feel free to call the office and ask for David (number on the Red 5 People website).

Administrator - £17,194.35 per annum for 20 hours per week – Croydon Are you a highly organised administrator who thrives in a busy environment? Can you juggle competing priorities, keep things running smoothly, and maintain excellent attention to detail? At Quo Vadis Trust, we provide specialist supported housing for people living with mental health needs across South-East London. We're looking for a Part-time Administrator to join our Croydon team and play a key role in supporting our services and exciting new housing projects. The role This is an excellent opportunity for a proactive and energetic administrator who enjoys variety and takes pride in delivering high-quality support. You'll provide essential administrative support across our supported housing services while helping to coordinate the mobilisation of new schemes. No two days will be the same, and you'll be at the centre of keeping projects, records, meetings, and communications organised and on track. Working 20 hours per week, this role requires regular attendance at our Croydon-based services and occasional travel between schemes. Key Responsibilities • Provide administrative support to managers and operational teams., • Manage enquiries, correspondence, service inboxes, and telephone calls., • Organise meetings, diaries, events, and take accurate minutes., • Maintain records, databases, and documentation., • Support the setup and coordination of new supported living services., • Track actions, deadlines, and project progress., • Liaise with healthcare professionals, local authorities, contractors, and other partners., • Assist with audits, inspections, and compliance processes. About our company Quo Vadis Trust is a specialist housing charity supporting around 200 people across South-East London. We help people with mental health needs live as independently as possible through safe housing and tailored support. Our values are simple: Dignity, Excellence, Respect, Integrity, and Kindness. The Benefits. • Increase to £17,710.18 following successful probation., • Enhanced DBS funded by us., • Training and development opportunities., • Supportive and friendly team environment. The person You'll be organised, adaptable, and confident managing a varied workload. You'll have excellent communication skills, strong attention to detail, and the ability to work independently while supporting a wider team. Experience in housing, social care, supported living, healthcare, or mental health services would be welcomed but is not essential. Please note: This role does not qualify for sponsorship. What’s next If you're looking for a rewarding role where your organisational skills can make a real difference, we'd love to hear from you.

Resident Liaison Officer / Tenant Liaison Officer 📍 Clapham, Battersea or Redhill 🏗 Re-cladding, Façade & External Refurbishment Projects We are recruiting an experienced Resident Liaison Officer / Tenant Liaison Officer to support occupied residential re-cladding, façade remediation, and external refurbishment projects. This is a dedicated site-based role on one assigned project, acting as the key link between residents, client representatives, and site teams throughout the delivery of works. The Role You will be responsible for: • Acting as the primary point of contact for residents throughout the project, • Carrying out resident consultations before works commence, • Explaining programmes, access requirements, timelines, and potential disruption, • Providing regular project updates and communication to residents, • Coordinating access appointments with tenants, leaseholders, and resident representatives, • Managing resident enquiries, concerns, and complaints professionally, • Maintaining accurate records of communications, complaints, vulnerabilities, and actions taken, • Preparing and distributing newsletters, notices, letters, and resident communications, • Attending site meetings, progress meetings, and resident engagement sessions, • Supporting site teams in maintaining customer satisfaction and reducing resident-related delays, • Assisting with vulnerability assessments and additional resident support requirements, • Monitoring resident feedback and helping implement service improvements, • Ensuring all activities comply with GDPR, health and safety requirements, and project expectations About You • Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, Community Liaison Officer, or similar, • Experience within construction, social housing, planned works, refurbishment, external works, façade, cladding, fire remediation, EWI, or building safety projects, • Excellent communication and relationship-building skills, • Strong organisational and administrative ability, • Confident managing complaints and difficult conversations professionally, • Comfortable working independently within a site environment, • Professional, approachable, and customer-focused, • Full UK driving licence Highly Desirable • Direct experience on re-cladding, façade remediation, EWI, FRA, fire safety, or external envelope projects, • Experience on occupied residential schemes, • Knowledge of vulnerable resident support and safeguarding processes, • Experience producing newsletters, consultation packs, resident surveys, and no-access reporting, • Experience working on projects involving scaffolding, intrusive surveys, decant arrangements, or high-rise residential buildings 📩 Apply now with your CV for a confidential discussion.

Job Title: Electrical Supervisor (Residential New Build) Location: Sites across London Salary/Rate: Top Rates / Competitive Salary (DOE) Company Van & Fuel Card Job Type: Permanent or Long-Term Contract Considered About the Employer We are a leading, well-established mechanical and electrical services provider that has been delivering high-spec M&E packages for the UK's premier residential developers for nearly 30 years. Our pipeline is packed with major multi-dwelling residential schemes and volume housing projects across London and the South East. We don't micromanage; we hire trusted professionals and let them run their jobs. Due to continued growth, we are looking for an experienced Electrical Supervisor who can step onto a busy site, take the reins, and drive the project over the line. The Role This isn't a desk job. You'll be the main face on site, bridging the gap between our project managers and the electricians in the plots. What you'll be doing: Running the Site: Overseeing daily progress on-site, managing in-house sparks and sub-contractors from first fix through to finals. Developer Liaison: Attending site meetings, managing expectations, and ensuring handover deadlines are hit. Quality & Safety: Keeping standard of work high, ensuring compliance with 18th Edition/BS 7671, and making sure RAMS are followed to the letter. Snagging & Sign-off: Managing the snagging process tightly to ensure smooth handovers and overseeing the testing and inspection stages. Material Control: Keeping an eye on variations and ensuring kit and materials are tracked and utilized efficiently on site. What You Need to Bring We need someone who has come up through the trades, knows the reality of a busy housing or apartment build, and has the authority to run a site effectively. Experience: Solid background as an Electrical Supervisor/Foreman, specifically on residential developments or volume housing . Tickets: NVQ Level 3, 18th Edition, and a current ECS/JIB Gold Card . Safety: SSSTS is a must (SMSTS is a bonus). Drive: Full UK Driving Licence and the willingness to travel to sites across London and the South East. Mindset: A problem solver who focuses on getting the job done right first time, rather than just pointing out problems. What's in it for you? Flexibility: They are open to either Permanent (with a competitive salary, pension, and career progression) or Contract (top daily rates with long-term security). The Gear: Company vehicle and fuel card provided. Continuity: No bouncing around from agency to agency. How to Apply If you know how to run a residential site, manage a team, and deliver a clean handover, let's talk. Hit 'Apply Now' with your CV as we'd loive to hear from you. TPBN1_UKTJ

Electrical Tester Croydon £40,000 - £45,000 Basic + Overtime (OTE £50k) + Van + Training + Progression + Stability + Pension + Immediate Start Are you a qualified electrical tester with strong experience looking for a long-term and rewarding role with a leading electrical contractor? If so, this is a fantastic opportunity to join a growing company that values quality workmanship, professionalism, and employee development. As an electrical tester you'll carry out EICRs and remedial works across domestic and commercial properties, mainly within social housing and council contracts. This role offers job variety, independence, and the chance to progress within a well-established business that rewards commitment and technical excellence. Your Job As An Electrical Tester Will Include: Carrying out fixed wiring testing (EICR) in domestic and commercial properties Completing remedial works at time of testing and follow-up rewire programmes Using EasyCert for electronic certification and job documentation Liaising with tenants and clients, delivering excellent customer service Ensuring all work meets the latest electrical and safety regulations * Occasionally working alongside an Electrical Improver to assist with site tasks As An Electrical Tester You Will Have: NVQ Level 3 or equivalent in Electrical Installation City & Guilds 2391 or equivalent Inspection & Testing qualification 18th Edition Wiring Regulations (C&G 2382) Experience in domestic and commercial EICR testing and remedial work Strong knowledge of fault-finding and diagnostics Excellent communication and customer service skills Full UK driving licence and willingness to travel in and around London Apply now or call Billy on 07458163030 for immediate consideration! Keywords: 2391, NVQ Level 3, Testing and Inspection Engineer, Electrical Engineer, Electrician, Electrical, City And Guilds, Maintenance Engineer, Building Services Engineer, Domestic Electrician, Domestic, Residential, Property, Housing, South Bank, Southwark, Waterloo, Abbey Wood, Blackheath, Kidbrooke, Brockley, Crofton Park, Camberwell, Catford, Hither Green, Bellingham, Charlton, Deptford, Eltham, Mottingham, Greenwich, Kennington, Lambeth, Vauxhall, Lee, Grove Park, Lewisham, Ladywell, New Cross, Hatcham, Peckham, Rotherhithe, Surrey Quays, Walworth, Woolwich, Plumstead, Upper Norwood, Crystal Palace, Anerley, Penge, Dulwich, East Dulwich, Forest Hill, Herne Hill, South Norwood, Sydenham, West Norwood, Thamesmead, Croydon This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. TPBN1_UKTJ

Resident Liaison Officer (RLO) Salary: Up to £32k + package Location: Kingston Job Type: Permanent Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their planned maintenance team in the Kingston area. This role focuses on refurbishment projects and involves working in occupied properties and offices. As the key point of contact between residents and site teams, you will ensure residents are kept informed, access arrangements are in place, and any concerns are resolved promptly to help projects run smoothly. Key Responsibilities Act as the main point of contact for residents during works. Arrange appointments, property visits, and access requirements. Carry out resident visits and surveys where required. Keep residents updated on project progress and planned works. Work closely with site teams to ensure excellent customer service. Resolve queries and complaints professionally and efficiently. Maintain accurate records and update project trackers. What We're Looking For Full UK driving licence and access to a vehicle. Excellent communication and customer service skills. Strong organisational and problem-solving abilities. Comfortable using Microsoft Office and IT systems. Ability to manage multiple priorities and work independently. Experience in housing, construction, repairs, or customer-facing roles is desirable. Why Join Us? Competitive holiday allowance. Employee referral scheme. Training and development opportunities. Employee wellbeing support. Friendly and supportive team environment. If you are interested in this position please apply or if you would like to have a confidential chat please call office and speak to Taylor Johnston. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer. INDTJ

Complaints Officer South London | Hybrid Working We are currently recruiting for an experienced Complaints Officer to join a customer-focused housing organisation in South London. This is an excellent opportunity for someone with strong customer service and complaint handling experience to play a key role in ensuring residents receive a professional, fair, and efficient complaints service in line with the Housing Ombudsman Complaint Handling Code. Key responsibilities include: • Managing and administering formal complaints through a CRM system, • Monitoring complaint progress and ensuring deadlines are met, • Supporting managers with complaint responses and resolutions, • Maintaining accurate records, reports, and complaint trackers, • Liaising with residents, contractors, and internal departments, • Supporting Housing Ombudsman case management and evidence collation, • Assisting with complaints learning, service improvement initiatives, and customer engagement activities, • Producing reports and trend analysis relating to complaints and compensation The successful candidate will have: • Previous experience within complaints, customer service, or housing environments, • Strong written and verbal communication skills, • Excellent organisational skills and attention to detail, • Experience using CRM systems and Microsoft Office packages, • Ability to manage workloads independently and work collaboratively within a team, • A proactive and customer-focused approach Housing sector experience and knowledge of the Housing Ombudsman Complaint Handling Code would be highly advantageous

Planning Application Manager Shrewsbury Permanent £30,000 - £35,000 Depending on experience Monday-Friday We are a well-established and growing planning consultancy based in Shrewsbury, working across Shropshire, the West Midlands and beyond. We provide professional planning advice to developers, landowners, housing associations and private clients, supporting a wide range of residential, commercial and mixed-use developments. Due to continued growth, we are looking to recruit a Planning Application Manager to join our team and support the delivery of planning applications from initial enquiry through to submission and determination. This is an excellent opportunity for someone looking to develop their career within a supportive consultancy environment, working closely with an experienced Planning Director while gaining responsibility for managing multiple projects and acting as a key contact for clients, planning authorities and technical consultants. The Role Support and manage planning applications across a variety of development projects, working closely with clients, consultants and local authorities to ensure applications are prepared and submitted efficiently. Be involved throughout the full planning process from early client discussions and site reviews through to preparing documentation, coordinating technical reports and submitting applications. Play an important role in ensuring projects progress smoothly within planning timeframes, typically managing applications through the process within approximately 12 weeks. Key Responsibilities Managing and coordinating planning applications including full, outline, reserved matters, discharge of conditions and change of use Preparing planning statements and supporting documentation Liaising with Local Planning Authorities, statutory consultees and other stakeholders Supporting clients with planning advice and application strategy Coordinating technical consultants including ecology, transport and drainage specialists Reviewing development proposals and undertaking site appraisals where required Monitoring project timelines and ensuring planning submissions meet deadlines Maintaining strong communication with clients throughout the planning process About You We are looking for someone who has a genuine interest in planning and development and is keen to take on increasing responsibility within a consultancy environment. You will ideally have: Previous experience within planning consultancy or a local authority planning team Experience supporting or managing planning applications A good understanding of the UK planning system and development management process A degree in Town Planning, Urban Planning, Architecture, Environmental Science or a related discipline (or equivalent experience) Strong written skills with the ability to prepare planning documentation and reports Good organisational skills and the ability to manage multiple projects A proactive, client-focused approach MRTPI status or working towards this would be beneficial but is not essential A full UK driving licence What We Offer Salary of £30,000 £35,000 depending on experience Support towards professional development and RTPI accreditation Opportunity to work closely with an experienced Planning Director Exposure to a wide range of development projects Clear opportunities for career progression A friendly and collaborative consultancy environment The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details wont be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. About Us Prince Personnel are an employment agency working on behalf of our client.Whether youre seeking a new permanent position, temporary assignment or contract youll find us easy to deal with.Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales.Prince Personnel specialise in commercial, accounts and finance and technical recruitment.With the best jobs around we are an independent agency working hard for you. Reference: DE26892 TPBN1_UKTJ

Repairs Planner Location: Lambeth, London Rate: £17.84 per hour (Umbrella PAYE) Hours: 40 hours per week Contract: Temporary to Permanent Our client, a leading contractor delivering repairs and maintenance services within the social housing sector, is seeking an experienced Repairs Planner to join their team based in Lambeth. This is a busy and fast-paced role requiring excellent organisational skills, strong customer service experience, and the ability to effectively schedule and coordinate repair works for a team of operatives. Key Responsibilities Scheduling and planning repair and maintenance appointments for operatives. Managing and optimising diaries to ensure efficient delivery of repair works. Liaising with tenants, operatives, subcontractors, and internal departments. Monitoring the progress of jobs and rearranging appointments where necessary. Updating and maintaining accurate records on internal systems. Handling inbound and outbound calls relating to repairs and maintenance requests. Ensuring service levels and performance targets are met. Providing excellent customer service at all times. Requirements Previous experience working as a Repairs Planner, Scheduler, Works Planner, or similar role. Experience within social housing, housing repairs, property maintenance, or a similar environment is highly desirable. Strong administrative and organisational skills. Excellent communication and customer service abilities. Experience using scheduling or workforce management systems. Ability to work effectively under pressure and manage a high volume of tasks. What Our Client Offers £17.84 per hour (Umbrella PAYE). Full-time position, 40 hours per week. Opportunity to secure a permanent position following a successful temporary period. Stable, long-term work with an established social housing contractor. Supportive team environment and ongoing development opportunities. If you have experience coordinating repairs and maintenance works and are looking for your next opportunity within the social housing sector, please apply with your latest CV

Job Title: Compliance Business Support Officer Location: Croydon - Hybrid working, 2 days Office / 3 days remote Hourly rate £17.59 PAYE / £23.24 UMB Per Hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start Make a Difference in Housing Safety & Compliance Are you highly organised, detail-driven, and passionate about delivering excellent support services? Join our Compliance Team and play a vital role in ensuring the safety and regulatory compliance of housing services. The Role As a Compliance Business Support Officer, you will provide high-quality administrative and operational support across key housing compliance areas, including gas, electrical, fire safety, asbestos, water hygiene, lifts, and wider property safety. You'll be at the heart of ensuring all compliance activities are accurately managed, recorded, and delivered to the highest standards-keeping residents safe and services running smoothly. Key Responsibilities ✔️ Maintain accurate compliance records, ensuring all certification and documentation is validated, processed and stored correctly ✔️ Review and verify compliance certificates for accuracy, completeness, and statutory validity ✔️ Coordinate with residents, contractors, and teams to arrange inspections, servicing, and remedial works ✔️ Raise and manage works orders, purchase orders, invoices, and financial documentation in line with procedures ✔️ Liaise with contractors to track progress, obtain certification, and ensure full compliance reporting ✔️ Monitor performance data and support service improvement and business intelligence activities ✔️ Ensure audit readiness with thorough and compliant record keeping at all times What We're Looking For ✅ Strong attention to detail and organisational skills ✅ Experience in administration, compliance, or housing/property services (desirable) ✅ Ability to manage multiple tasks and meet deadlines ✅ Excellent communication skills with a customer-focused approach ✅ Confidence working with systems, data, and financial processes Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Planner Based in Lambeth Temp-Perm Fully Office based About the Role We are seeking an organised and proactive Planner to join our social housing team. The successful candidate will be responsible for scheduling and coordinating repairs, maintenance, and operational works to ensure excellent service delivery to residents and clients. Working closely with operatives, supervisors, subcontractors, and residents, the Planner will ensure appointments are efficiently arranged, resources are effectively allocated, and all works are completed within agreed service levels and contractual requirements. Key Responsibilities Schedule and allocate repair, maintenance, and void property works to operatives and subcontractors. Manage diaries and workloads to maximise productivity and meet performance targets. Liaise with residents to arrange, confirm, and amend appointments as required. Monitor job progress and make adjustments to schedules in response to changing priorities. Ensure emergency, urgent, and routine repairs are appropriately prioritised. Maintain accurate records within internal systems and databases. Communicate effectively with operatives, supervisors, and client representatives regarding work allocation and job status. Track outstanding works and follow up to ensure timely completion. Identify scheduling conflicts and proactively implement solutions. Support the delivery of contractual KPIs and service standards. Handle resident enquiries professionally and provide updates on repair appointments. Produce reports and planning information as required by management. Skills and Experience Essential Previous experience in a planning, scheduling, or coordination role. Experience working within social housing, repairs and maintenance, construction, or a similar service environment. Strong organisational and time management skills. Excellent communication and customer service abilities. Ability to work effectively in a fast-paced office environment. Competent in Microsoft Office applications, particularly Outlook, Excel, and Word. Ability to prioritise workloads and manage multiple tasks simultaneously. Strong attention to detail and problem-solving skills

With ongoing growth and a strong reputation, the company provides unique progression opportunities.

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Executive Director, Clinical Development.Employment Type: Permanent, Full-time.This is a senior leadership opportunity within a well-funded, clinical-stage biotechnology company advancing innovative cell-based therapies.The organisation is developing a differentiated pipeline across areas of high un

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Lead Cardiac Physiologist – Echo & Non-Invasive Cardiology Services.DOE + Competitive Benefits Package.Hospital & Community Setting Services.We are partnering with an established private healthcare provider in Central London to appoint a Lead Cardiac Physiologist into a key, service-defining role.

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Senior Paediatric Physiotherapist / Physiotherapy Team Lead.Raynes Park, South West London.Competitive salary + performance bonus.Are you looking for a role where you can combine excellent clinical work with the opportunity to help shape the future of a growing paediatric physiotherapy service?.Ther

We are looking for a highly experienced Clinic Manager to lead our North Kensington location.This is a hands on role suited to someone who has worked in a small, boutique aesthetics or medical clinic and understands how to drive performance, not just maintain it.This is not a passive management role

Freelance Market Access Medical Writer | Value Communications | Market Access | UK and Europe | Oncology | Remote | 0.We are partnering with a global life sciences company which operates across the entire product life cycle.They partner with biotech, medical device and pharmaceutical companies manag

Skilled Pharmacist and Pharmacy Technician Opportunity – Required.We are currently recruiting for an experienced.Independent Prescriber (IP) qualification.Hospital & Community Pharmacy experience.Enhanced DBS on the Update Service.Strong clinical assessment, prescribing, and medicines optimisation

Remote | Part-time | Flexible Hours.Are you an experienced Occupational Therapist (OT) looking to expand your income and develop your career while keeping a healthy work-life balance?.Occupational Therapists to join our expert team as independent associates.In this remote, part-time role (approx.Thi

You’ll lead 1:1 biomechanical assessments, interpret objective testing data, design progressive strength and conditioning programmes, and coach clients in-person with some opportunity to support our online/app-based clients. Design and coach progressive strength & conditioning programmes for perfo

Liaise closely with operations, medical and clinical support colleagues to ensure effective communication and case progression.

PRODUCT DIRECTOR/PRODUCT LEAD – eMAR, MEDICATION MANAGEMENT & DIGITAL HEALTH ⭐.Transform the Future of Medication Safety, Clinical Workflows & Patient Care.CLINICAL BACKGROUND IS ESSENTIAL FOR THIS ROLE.This is a highly specialised Product Leadership search.We are specifically seeking Product Di

Monday to Thursday, 09:00 – 17:00).We are currently seeking an experienced.This is an excellent opportunity to work within a highly regarded multidisciplinary team, delivering patient-centred clinical pharmacy services across a range of medical and surgical specialties.The successful candidate wil

We are currently seeking an experienced and motivated ICU Pharmacist to join a busy hospital team.This is an excellent opportunity for a clinically focused pharmacist with critical care experience to play a key role in delivering high-quality patient care within a fast-paced hospital environment.Pro

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Social Worker – Adult Access & Duty Team.Hackney Council is seeking an experienced.This role sits within the front door of Adult Social Care, focusing on timely responses to referrals, initial assessments, and ensuring residents receive appropriate support at the earliest opportunity.You will work

Unit Manager – Diagnostic Service.We’re looking for an experienced Unit Manager to take the lead at a busy diagnostic imaging service in Northampton.This is a fantastic opportunity to step into a highly autonomous role where you’ll be responsible for the overall performance of the unit, leadin

Excellent opportunity for UK Emergency Medicine Consultants seeking high earnings, lifestyle benefits, career progression, and a better work-life balance in Australia.

Wolfe Vets is an equal opportunities employer.We celebrate diversity in all its forms and are committed to creating a meritocratic and inclusive environment for our people.Launched in June 2020, Wolfe Vets is independently owned, with RCVS accredited small animal veterinary care based in Chiswick an

Work collaboratively with social workers, housing teams, and health colleagues. Knowledge of housing adaptations and major works.

Consultant Endoscopist - NHS Insourcing Opportunity.Competitive rates paid into your Limited Company.Are you a Consultant Endoscopist looking for additional weekend work? Here at 18 Week Support, we have an amazing opportunity to work with multiple well-established NHS Trusts in the West Midlands.Th

Bring your expertise to Jersey’s highly regarded Multidisciplinary Pain Service as a Consultant Clinical Psychologist / Psychology Lead, combining professional autonomy and clinical leadership with the chance to make a tangible difference to people living with persistent pain.Please find our infor

IVF Consultant / Consultant in Reproductive Medicine.The IVF Consultant will act as a senior clinician within a private fertility clinic, delivering high-quality, patient-centred reproductive medicine services while supporting clinic growth, reputation, and regulatory excellence.The role combines ad

Children’s Home Registered Manager.We are seeking an experienced and committed Registered Manager to lead our children’s home in London.This is an excellent opportunity for a confident leader with 2–3 years of management experience and a strong background in supporting young people aged 9–17

Dermatology Consultant – 2WW Clinics | Dorset 🌟.Help us reduce NHS waiting lists and deliver timely, compassionate care to patients across Dorset.We’re seeking experienced Dermatology Consultants and Specialty Doctors to support our busy Two-Week Wait (2WW) skin cancer clinics, working with a

UK General Practitioners Exciting Opportunity in New Zealand.If you have been considering a move, this is your opportunity to enjoy a better pace of life while practising high-quality, patient-centred care in the Hutt Valley, just outside Wellington.Why Wellington & the Hutt Valley?.Wellington offer

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We believe our residents deserve choice, dignity, and independence.Our main focus is to create a friendly, safe, and warm environment for everyone in our homes.Tailored care plans and 24-hour personal support for each resident help us achieve this.We offer a wide variety of care options from short a

This opportunity would suit somebody looking for long-term progression within a stable private healthcare provider.

GP | London | Permanent, Full Time | ASAP Start | Up to £97.Flexzo is recruiting a Permanent GP for Full Time work in a London practice, starting immediately.This opportunity would be ideal for a newly qualified Doctor looking to take their first GP Role.Standard 15‑minute appointments.Docman in

Audiologist / Hearing Aid Dispenser – Private Domiciliary Company.Monday to Friday 09:00 – 17:30.Basic Salary £40,000 - £50,000 + Company Car and fuel covered.On target earnings: £60,000 - £90,000 Depending on Sales (Uncapped).Part time possible – please enquire.Available (Skilled Worker /