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Location: AAF Office - Beckenham Junction Reports To: AAF VAWG Service Manager Responsible To: AAF Chief Executive Salary: £28,200/annum Duration: 12 months with a possibility of extension *This post is restricted to female applicants under the Equality Act 2010, Schedule 9, Part 1, and Section 7(2)(e) of the Sex Discrimination Act 1975. The post is exempt from the Rehabilitation of Offenders Act 1974. Pre-employment checks, including references, DBS, and right to work in the UK, will be carried out. Background Africa Advocacy Foundation (AAF) started in 1996 and works to support and empower individuals and families experiencing multiple disadvantages and barriers including ill health, violence, poverty, isolation, human, racial and social injustices. AAF works with migrant women including undocumented and those with no recourse to public funds. Apart from experiencing domestic abuse, some of our women are also HIV positive, have undergone FGM, are historical child brides and remain vulnerable and without support. We are looking for a qualified Family Support Worker with knowledge and understanding of gender-based violence, the cultural, faith and language needs of our women and children affected by abuse including harmful cultural practices. Job Overview We are seeking a compassionate and dedicated Family Support Worker to join our team. The successful candidate will work closely with the African diaspora communities, providing essential support services to women and children affected and at risk of abuse. This role involves working directly with clients to offer guidance, support, and resources to improve their well-being and quality of life. Key Responsibilities • Provide direct support and advocacy for families within the African diaspora and communities, addressing their unique needs and challenges., • Manage a caseload of clients, conducting assessments, developing individualised support plans, and monitoring progress., • Connect families with appropriate resources and services, including housing, healthcare, education, employment, and legal assistance., • Offer immediate support and intervention during crises, ensuring the safety and stability of families., • Build and maintain strong relationships with community organisations, service providers, and other stakeholders to enhance service delivery and support networks., • Utilise culturally sensitive approaches to engage and support clients effectively, respecting their cultural backgrounds and values., • Advocate for the rights and needs of clients within various systems, including schools, healthcare facilities, social services and legal services., • Maintain accurate and up-to-date records of client interactions, progress, and outcomes in accordance with organisational policies and confidentiality requirements., • Lead on facilitating learning opportunities for services users and community members on relevant topics such as parenting, conflict management, financial literacy, and relevant service access., • Collaborate with colleagues and participate in regular team meetings to share insights, discuss cases, and contribute to the continuous improvement of services., • Deliver outreach, advocacy, and key working sessions across South London boroughs, ensuring survivors can access support in safe, community-based settings. Qualifications and Skills • Proven experience supporting disadvantaged families and survivors of domestic abuse, with a strong commitment to working with Black and minoritised women and communities within the African diaspora., • Strong understanding of the structural and cultural challenges faced by African diaspora and marginalised communities, including barriers to accessing support services., • Ability to provide trauma-informed and culturally responsive family support, empowering families to understand their rights and make informed decisions about safety, wellbeing, and stability., • Experience providing advocacy and practical support, helping families navigate statutory and community services to improve outcomes for children and parents., • Experience managing complex and diverse caseloads, including risk assessment, safeguarding, safety planning, crisis intervention, and appropriate referrals., • Knowledge of child safeguarding and protection procedures, including identifying concerns and responding in line with statutory guidance and organisational policies., • Excellent communication and relationship-building skills, enabling the development of trusting relationships with families while promoting the rights, safety, and welfare of children., • Experience working collaboratively with multi-agency professionals, including social services, schools, health services, housing teams, and community organisations to coordinate safeguarding and support plans., • Ability to maintain accurate case records, reports, and documentation, ensuring compliance with safeguarding procedures, confidentiality standards, and data protection requirements., • Relevant qualifications in health and social care, family support, safeguarding, or related fields are preferred. What we offer • AAF offers opportunities for ongoing training and professional development, • Excellent pension rate, • In service insurance protection, • Flexible Working, • 28 days annual leave, • Excellent team building sessions and supervision For any queries please email

Get Set UK for transforming lives through career guidance At Get Set UK, we believe in second chances and real opportunities. If you're passionate about helping individuals rebuild their lives, this role is your chance to make an impact where it truly matters. As a Careers, Information, Advice & Guidance (CIAG) Advisor, you will work inside prison settings, helping individuals develop the skills, confidence, and aspirations needed for a fresh start. Through tailored career coaching, employability workshops, and personalised action plans, you'll inspire individuals to create brighter futures beyond custody. This is more than a job-it's an opportunity to change lives, reduce reoffending, and help build stronger communities. If you're looking for purpose, challenge, and a role that makes a tangible difference, this could be the perfect next step in your career . Your impact: As a CIAG Advisor, you will provide one-to-one careers advice, skills coaching, and employability support to individuals in custody, ensuring they have meaningful pathways to employment, training, or further education upon release . • Empower Individuals - Deliver career guidance that helps individuals understand their skills, set realistic goals, and plan for the future., • Deliver Engaging Workshops - Facilitate interactive sessions on CV writing, interview preparation, financial literacy, and digital skills., • Support Job & Training Placements - Help individuals secure Release on Temporary Licence (RoTL) placements, apprenticeships, and further education opportunities., • Provide Holistic Support - Address barriers to employment, including mental health challenges, housing support , and financial wellbeing., • Work Closely with Stakeholders - Collaborate with prison staff, training providers, local authorities, and employers to enhance career opportunities. We are looking for empathetic, resilient, and results-driven professionals who can inspire confidence in those facing significant challenges . The ideal candidate will be a natural motivator with the ability to build trust, adapt to different learning needs, and provide clear, practical advice . • Compassionate & Non-Judgemental - You genuinely care about helping individuals turn their lives around., • Resilient & Adaptable - You can work effectively in prison settings and handle challenging conversations with professionalism., • Excellent Communicator - You can deliver impactful one-to-one advice and group workshops, making career guidance engaging and practical., • Highly Organised - You can manage caseloads, track progress, and meet targets effectively., • Collaborative & Team-Focused - You enjoy working with multidisciplinary teams and external partners to create opportunities for individuals. Essential: • Level 3 or higher in Careers Information, Advice & Guidance (IAG) (or willingness to work towards Level 4)., • Experience in employability coaching, careers guidance, or offender rehabilitation., • Ability to deliver engaging workshops and one-to-one career coaching., • Training in Motivational Interviewing, Trauma-Informed Practice, or Neurodiversity Awareness., • Knowledge of housing applications, benefits systems, or financial support for ex-offenders. To work in a prison setting, all applicants must pass: • Enhanced DBS Check - Screening for suitability to work with vulnerable groups. Due to the extensive vetting process, we are hiring in advance for upcoming roles. Successful applicants will be kept informed throughout the process. You share our values: • Be ambitious : Show determination and innovation in your approach., • Be inspiring: Inspire responsibility through your daily actions., • Be proud: Take pride in your daily achievements and want to support your local community., • Be considerate : Collaborate well in an inclusive environment. We're here to support you as much as you support our clients. Our mission is clear: to empower, ignite opportunities, support resilience, and nurture career success for everyone . Our workplace is dynamic, committed , encouraging, and empathetic. We believe in creating an environment that is not just about professional growth but also personal wellbeing. As part of the Get Set UK team, you'll enjoy: • Competitive salaries that appreciate your hard work and dedication., • Comprehensive pension schemes designed for your future security., • Healthcare packages that prioritise your wellbeing., • Gym memberships to support your physical health and mental clarity., • An inclusive employee forum where your voice is heard and valued., • Make a Difference Every Day - Directly impact lives and support individuals towards rehabilitation and employment., • Career Growth & Development - Gain specialist training and access to career progression opportunities within a dynamic organisation., • Supportive & Inclusive Team - Work with passionate professionals dedicated to transforming lives. If you're ready to make a difference and work in a rewarding, impactful role, we want to hear from you! Apply now with your CV! See the Get Set story here: Learn more about working at Get Set here: We reserve the right to close applications early. Please apply early to avoid disappointment. We are a Disability Confident Employer and welcome all applications. Get Set UK is an Equal Opportunity Employer, offering employment without regard to race, colour, religion, sex, physical and mental disability, age, citizenship, pregnancy, genetic information, veteran status, gender identity, gender expression, sexual orientation, national origin, and any other protected status. Our aim is to support and maintain the physical and mental health of all people at work. If you do need any reasonable adjustments as part of your application and recruitment process, please let us know at the outset and we will work hard to provide the right solution for you. This organisation is committed to safeguarding and promoting the welfare of learners/clients and expects all staff to share this commitment . Successful appointment to this role will require satisfactory completion of recruitment checks. Get Set UK does not accept agency CVs unless specifically engaged on the role by the Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Get Set UK will consider these CVs as gifts and will not be responsible for any fees related to CVs received in this unsolicited manner .

Gas Service Engineer (Commercial) £38,000 - £42,000 + Progression + Funded Qualifications + Van + Phone + Overtime + Training Croydon, London Are you a qualified Commercial Gas Engineer, looking to join a rapidly growing business that will develop your career through a range of bespoke Miele product training and a clear scope to progress into management roles within 1 year? Founded over 30 years ago, this well-established and growing business specialises in the installation, maintenance, and servicing of a wide range of white goods appliances. Serving a diverse client base-including some of London's most prestigious hotels-they take pride in their client relationships. Offering in-house product training on Miele appliances, they are committed to upskilling their Engineers. In this role you will be covering London and surrounding areas to service and repair a range of white goods. You will be sent jobs the night before with your entire route planned, working primarily in councils, large housing associations, and care homes. There will be a van provided which can be used for personal use, and plenty of optional overtime. This role would suit a qualified Commercial Gas Engineer looking to progress their career into management roles within a rapidly growing business. The Role: Servicing and repairing white goods Working within commercial and domestic properties Covering London and surrounding areas Monday to Friday, 8am - 5pm Optional overtime available after 5pm, Saturdays, and Sundays at 1.5x pay The Person: Qualified Commercial Gas Engineer Reference Number: BBBH24892 Service, Engineer, Engineering, Mechanical, Electrical, White, Goods, Washing, Domestic, Commercial, Gas, Laundry, London, High Wycombe, Croydon, Mitcham, Sutton, Orpington, Caterham If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. TPBN1_UKTJ

Positive Behaviour Support Worker- £28,932.80- £30,090.11- Croydon, London The Role Are you confident supporting people with complex mental health needs to build stability and independence? Can you stay calm, organised and supportive when situations become challenging? As a Positive Behaviour Support Worker, you will join Quo Vadis Trust in Croydon / South-East London, supporting adults experiencing mental health challenges, including anxiety, depression, bi-polar disorder, substance misuse and difficulties engaging with services. As a Positive Behaviour Support Worker, you will play a key part in helping individuals rebuild their lives through structured, person-centred support. You will encourage engagement, promote recovery and help clients move towards greater independence within our supported housing services. This is a Fixed Term Contract (maternity cover) working 35 hours per week, day shifts with occasional nights. If you are ready to take on a rewarding Positive Behaviour Support Worker role supporting people to rebuild their lives, apply today and start your journey with Quo Vadis Trust. Closing date: 18th May 2026. Key Responsibilities Manage and support a caseload of clients, developing individual support plans and SMART goals Build positive, trusting relationships with clients to encourage engagement and progress Carry out risk assessments, inductions and ongoing support planning Support clients with daily living skills, tenancy sustainment and wellbeing Manage and respond to incidents and challenging behaviour using de-escalation techniques Maintain accurate records on the client management system Carry out property checks, health and safety checks and room inspections Liaise with external professionals and attend relevant meetings Support a safe, clean and welcoming living environment across services The Organisation Quo Vadis Trust (QVT) is a specialist housing charity supporting people with mental health needs across South-East London. We are committed to delivering high-quality housing and support services while creating a workplace where staff feel valued and supported. QVT has received Great Place to Work accreditation in 2023, and 2024, 2025 and won Best Employer at the Great British Care Awards in 2021. We are a Mindful Employer, Disability Confident, and hold Trusted Charity status at Level 2. The Benefits £28,932.80 per annum (rising to £30,090.11 after probation) Training and development opportunities Supportive, team-focused working environment Opportunity to make a real difference in people’s recovery journey Varied work across supported housing settings The Person Resilience, patience and a calm approach when working with complex needs Experience or understanding of mental health, housing support or similar environments Strong communication skills, both written and verbal Ability to build positive, trusting relationships with clients Confidence working independently as well as within a team Good organisational skills and ability to manage a varied caseload A practical, solutions-focused mindset when supporting daily living needs Flexibility to work day shifts with occasional nights as part of a rota Commitment to supporting recovery, independence and wellbeing An understanding of the importance of dignity, respect and safeguarding in care settings

Would you like to join a charity recognized as a great place to work (Investors in People / Best Companies Awards)? Join them at the start of an exciting journey with their new cutting-edge criminal justice support programme. In this role, you will manage a caseload of clients in HMP Downview. You will work with a caseload of offenders to provide support around training, education and employment whilst signposting them to services covering housing / resettlement needs to ensure they are receiving well rounded support pre-release. You will provide 1:1 support and guidance, setting goals and milestones to aid their progress. To apply, you must have experience working with individuals within the criminal justice system, either in a prison or custodial setting. Alternatively, experience supporting vulnerable clients in areas such as mental health, substance abuse, or homelessness is valuable. Criminology graduates with volunteer experience are also encouraged to apply. You might have previously worked as a prison officer, probation officer, resettlement worker, supported housing officer, drug and alcohol worker, careers advisor, employment advisor or hostel worker. There are heaps of benefits to. 25 days leave (increasing over time). 2 days paid volunteering. Enhanced pension scheme. Life assurance. There is also a range of staff support networks including LGBTQ +, Menopause peer support and a Neurodiversity network to name a few. Please apply via this advert everyone gets a response (if by chance you havent for any reason, do call the office and we shall action this ASAP for you). If the response is that we dont feel your CV is the right fit, the email you receive will tell you how to easily get feedback from a real person. If you would like to find out more feel free to call the office and ask for David (number on the Red 5 People website). TPBN1_UKTJ

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We are recruiting several experienced and versatile Multi trade Operatives to support our long-term partnership with Notting Hill Genesis (NHG), one of London’s largest and most respected housing providers. In this role, you’ll help deliver reactive repairs and maintenance across thousands of homes ensuring residents live in properties that are safe, comfortable and well?maintained. You’ll be supported by modern digital systems that keep work flowing efficiently and give you everything you need to deliver a first?class service. Responsibilities Carry out plastering to a high standard Undertake plumbing repairs and minor installations (desirable) Perform carpentry duties including repairs and basic joinery (desirable) Support with a broad range of general property maintenance duties Work effectively both independently and within a team Ensure all work meets safety, quality and customer service standards About You Strong plastering skills Ideally NVQ Level 2 Working knowledge of plumbing and carpentry Ability to diagnose faults and deliver effective repairs Good problem-solving skills and strong attention to detail Experience working in tenanted properties Familiar with PDA usage Additional trade qualifications NVQ or City & Guilds Level 2 minimum Clean, valid UK driving licence DBS check (or willingness to undertake) Eligible to work in the UK (proof required) Professional, customer-focused presentation What We Offer Salary up to £38,000 depending upon experience Company vehicle and fuel card (business use) Pension and life assurance 23 days’ holiday + bank holidays Perkbox (free coffees, cinema tickets, discounts & more) 1 paid volunteer day each year £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You’ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know

Complaints Handler Location- Kingston Salary Up to £34k We are looking for a proactive and customer-focused Complaints Handler to support our construction team. Responsibilities Receive, log, and manage customer complaints in a timely manner Resolves stage 1 and stage 2 complaints Provide clear, professional, and timely responses to customers Monitor complaints through to resolution, ensuring deadlines are met Keep accurate records of all communication and actions taken Ensure all complaints are handled in line with company procedures and industry standards Identify recurring issues and escalate where necessary Apply correct SOR codes to works completed and ensure accuracy Liaise with contractors to resolve invoice queries and discrepancies Monitor and track invoice approvals and payment progress Maintain accurate records on repairs and finance systems Support the wider repairs and maintenance team with administrative tasks Ensure compliance with internal procedures and audit requirements About You Strong communication and interpersonal skills Excellent problem-solving and organisational abilities Ability to handle sensitive situations professionally Experience in a fast-paced, customer-facing role Previous experience in construction, housing, or property services (desirable) If you are interested in this job with Taylor Johnston, please apply or call (phone number removed) for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer INDTJ

Constructive Moves have been instructed by a highly reputable residential developer to source a highly ambitious and driven Project Quantity Surveyor whom produce high quality homes and create communities. Their projects are majority RC frame apartment schemes which range in size and specification. The company brings a high level of expertise in securing and delivering the best outcome for each site they develop. The business has significant resources available for land acquisition, either unconditionally or subject to planning, and the ability to complete quickly where necessary. Due to there structure they are able to across Housing Association Schemes, Joint Ventures, Private Sale and Build To Rent. They are currently looking for an Project Quantity Surveyor to join their existing commercial team in South West London. The successful candidate will be someone with career aspirations and wants to quickly develop under a structured development programme, with the opportunity to work with and learn from more senior staff who have extensive experience within the industry. This business is looking for someone who can be inventive and can get involved with multiple aspects of the construction process including estimating duties. As projects progress, you will be required to spend time tracking valuations and variations accounts on the sub contractor packages you are in charge off. This company has an excellent reputation for promoting from within and has numerous case studies available to demonstrate. If you would like to hearing more about this opportunity please feel free to contact Rob Burnham at Constructive Moves

We are recruiting for a Workstream Site Coordinator who will be responsible for inspecting the quality of works on-site, ensuring it meets specified standards, and health and safety requirements. Reporting to the Project Manager, you would be assisting with the on-site management of planned works projects. This role is ideal, not just for experienced Site Managers/Coordinators but is an excellent opportunity for Repairs Supervisors, Tradespeople and Customer Service based individuals with Construction Industry experience who are looking for their next move. As part of this role, you will be required to have a full clean UK driving licence and access to a vehicle for business purposes. Business Mileage will be reimbursed. Duties will include but will not be limited to the following. Inspecting planned works on-site and comparing it with drawings and specifications Carrying out pre-, mid-, and post-completion inspections of works, i.e., kitchen renovations, bathroom renewals. Monitoring progress and reporting to project managers, and contract administrators Liaising with contractors, engineers and surveyors and also with internal and external stakeholders to ensure customer complaints are being dealt with effectively and to an excellent, timely standard. Ensure Health and Safety regulations are being adhered to in all circumstances on site in line with CDM Regulations 2015.What you'll need to succeed SMSTS (or SSTS as a minimum) Qualification Extensive knowledge of the CDM, Asbestos awareness, Fire risk assessment and all other regulations relating to the delivery of planned program of work is essential for this role. Previous experience working in a site-based role Experience/knowledge of dealing with customer complaints, possessing excellent communication skills Significant experience of managing planned works across multiple disciplines Be a self-starter and initiator for problem solving within your service area A track record of overseeing supply chain works delivery in a performance driven environment Strong working knowledge of Statutory and Regulatory obligations relating to the delivery of servicing program of work Desire for excellent workmanship Attention to detail Basic computer (IT) skills including Excel, Outlook and Microsoft Word. Preferably trade background and/or qualifications.Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: Email

Job Title: Business Support Officer Location: South London Contract Type: Temporary (Ongoing) Rate: £18 - £24 per hour Working Pattern: Hybrid Hours: 36 hours per week Social Housing Experience Required Daniel Owen are proud to be representing a well-known client based in the South London area, who are looking for a highly skilled Business Support Officer to join their team. Key Responsibilities - Business Support Officer: To support delivery of the surveying functions within the Specialist Services contract team, including voids, aids and adaptations, private sector housing empty homes, major repairs and statutory legal disrepair. To operate and maintain administrative processes in support of wider business objectivesPrincipal Accountabilities: To undertake project support duties for the surveying team including creating documents (e.g. minutes, presentations, spreadsheets and project plans), document control, management of emails and other communications using a variety of systems as required. To coordinate, produce and report against performance documentation within milestones/deadlines and liaise with colleagues as required. Responsibility for project configuration; managing circulation and version control and inputting into quality and change control To handle and maintain confidential and commercially sensitive information provided To provide support for a range of programmes, utilising ICT and other systems to produce, review and report on project progress and financial status through effective communication with project teams including verbal and written reporting To input and process payments for authorisation in accordance with financial procedures and within the limits of authorising officers Responsibility for assigned work streams within specific projects and portfolios, such as organising resident consultation, coordinating approvals to secure release of project funds and implementing communication plans

Planning Application Manager Shrewsbury Permanent £30,000 - £35,000 Depending on experience Monday-Friday We are a well-established and growing planning consultancy based in Shrewsbury, working across Shropshire, the West Midlands and beyond. We provide professional planning advice to developers, landowners, housing associations and private clients, supporting a wide range of residential, commercial and mixed-use developments. Due to continued growth, we are looking to recruit a Planning Application Manager to join our team and support the delivery of planning applications from initial enquiry through to submission and determination. This is an excellent opportunity for someone looking to develop their career within a supportive consultancy environment, working closely with an experienced Planning Director while gaining responsibility for managing multiple projects and acting as a key contact for clients, planning authorities and technical consultants. The Role Support and manage planning applications across a variety of development projects, working closely with clients, consultants and local authorities to ensure applications are prepared and submitted efficiently. Be involved throughout the full planning process from early client discussions and site reviews through to preparing documentation, coordinating technical reports and submitting applications. Play an important role in ensuring projects progress smoothly within planning timeframes, typically managing applications through the process within approximately 12 weeks. Key Responsibilities Managing and coordinating planning applications including full, outline, reserved matters, discharge of conditions and change of use Preparing planning statements and supporting documentation Liaising with Local Planning Authorities, statutory consultees and other stakeholders Supporting clients with planning advice and application strategy Coordinating technical consultants including ecology, transport and drainage specialists Reviewing development proposals and undertaking site appraisals where required Monitoring project timelines and ensuring planning submissions meet deadlines Maintaining strong communication with clients throughout the planning process About You We are looking for someone who has a genuine interest in planning and development and is keen to take on increasing responsibility within a consultancy environment. You will ideally have: Previous experience within planning consultancy or a local authority planning team Experience supporting or managing planning applications A good understanding of the UK planning system and development management process A degree in Town Planning, Urban Planning, Architecture, Environmental Science or a related discipline (or equivalent experience) Strong written skills with the ability to prepare planning documentation and reports Good organisational skills and the ability to manage multiple projects A proactive, client-focused approach MRTPI status or working towards this would be beneficial but is not essential A full UK driving licence What We Offer Salary of £30,000 £35,000 depending on experience Support towards professional development and RTPI accreditation Opportunity to work closely with an experienced Planning Director Exposure to a wide range of development projects Clear opportunities for career progression A friendly and collaborative consultancy environment The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details wont be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. About Us Prince Personnel are an employment agency working on behalf of our client.Whether youre seeking a new permanent position, temporary assignment or contract youll find us easy to deal with.Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales.Prince Personnel specialise in commercial, accounts and finance and technical recruitment.With the best jobs around we are an independent agency working hard for you. Reference: DE26892 TPBN1_UKTJ

SUMMARY OF THE POST: Supervise the provision of care and support provided on site at an Extra Care Scheme, ensuring that care/ Support staff undertake their duties with the sensitivity required to provide services in a way which will preserve the dignity, privacy, choice, independence, fulfilment and rights of Service Users and their carer/family members. To deputise at other schemes in the absence of other Senior Support Workers. Duties and Responsibilities: To maintain good communication and develop effective working relationships with all staff and customers on site at the Extra Care Scheme Liaise with other housing, health and social care professionals, benefits, welfare and advocacy agencies involved in the care and support of customers at the Extra Care Scheme as necessary or as directed To adhere to all of the Care Support policies and procedures To alert Extra Care Manager or Assistant Manager of any changes in the Service User’s condition or circumstances To help manage the staff rota on a weekly basis, ensuring that sufficient staff are on site to fulfil the needs of all of our customers To partake in Needs Assessments, Risk assessments and Support Planning, identifying customers needs, goals and aspirations Participate in the delivery of the On Call rota of the service Where required, top deliver effective, outcome-based reabling care and support To monitor and measure the progress of attaining outcomes and reabling goals with our customers To partake in regular risk assessments, spot checks, staff reviews and PDR’s. To ensure the implementation of an outcome focused, reabling ethos throughout the Extra Care scheme and that this is actualised in the day to day provision of care and support services To support the Extra Care Manager and Assistant Managers in the provision of Housing Related Support tasks, such as advising on welfare benefits, signposting, health maintenance and independence promotion. To support fully a thriving customer/ residents committee at the Extra Care Scheme as this will form the basis from which many activities and events will be organised. Ensure a safe as possible living environment for Service Users whilst respecting Service User’s choice and rights To contribute to the protection of service users from abuse. Ensure the Service User is not put at risk as a result of Care/Support activities Work as part of a team and equally be able to work alone Attend supervision, training and staff meetings, as required Be available and willing to undertake any other tasks specified by line management relevant to the role and to the needs of the Service Users Willingness to help office staff in relation to recruitment, IE, literacy assessments, interviewing, etc. Auditing Care support documentation in relation to Mar Charts, Log Sheets, Review quality records, etc. Personal Attributes: Excellent communication skills. Good planning and organisational skills. Experience of financial management. Sound understanding of good care principles. Skills in assessment and care planning. Negotiating skills. Ability to cope with pressure. Even tempered and patient. Ability to cope with change. Ability to display empathy and warmth Key Competencies: To be able to plan, allocate and evaluate the workload of all staff To able to develop and maintain the quality control system. Risk assessing skills Needs assessment and support planning skills Contractual compliance To understand and implement legislation and regulations relevant to care and support staff and user groups. To be able to arrange the implementation of induction and other relevant training programmes, and to identify and provide for on-going training needs. To be able to establish and maintain effective working relationships. To be able to develop and maintain good assessment and review procedures within a reabling framework which become the foundation for appropriate care and support plans for all customers living within the Extra Care Scheme. To be able to ensure that appropriate kinds of reabling interventions take place to meet the user’s needs and requirements. To liaise with other agencies involved with the Extra Care Scheme residents to ensure the provision of integrated services. To have a good working knowledge of Health and Safety

Location: Kingston upon Thames Salary: Up to £60,000 per annum + Benefits Contract Type: Full-Time, Permanent Start Date: ASAP Employer: Tier 1 Maintenance Contractor Role Purpose As a Reactive Repairs Manager for a leading Tier 1 maintenance contractor, you will be responsible for the end-to-end delivery of high-volume reactive maintenance services across a large social housing portfolio in Kingston upon Thames. You will lead a multi-disciplinary team of trade operatives and subcontractors to ensure that all repairs are completed safely, on time, and to an exceptional standard, maintaining high levels of tenant satisfaction and strict KPI compliance. Key Responsibilities Oversee the daily delivery of reactive repairs, ensuring the "Right First Time" approach is embedded across the service. Manage and report on key performance indicators (KPIs), including emergency response times, appointment kept rates, and post-repair quality audits. Lead, mentor, and develop a team of supervisors and direct tradespeople. Conduct regular 1-to-1s, tool-box talks, and performance reviews. Monitor expenditure against the reactive repairs budget, ensuring cost-effective material procurement and efficient labor allocation. Act as the lead for site safety, ensuring all works comply with CDM 2015 regulations, asbestos management, and general H&S legislation. Client Liaison: Act as the primary point of contact for the local authority or Housing Association partners, attending monthly progress meetings and addressing escalations. Technical Oversight: Provide expert technical guidance on complex diagnostics, particularly regarding structural issues, damp and mould, and multi-trade projects. Requirements (Person Specification) Experience Essential: Proven experience as a Repairs Manager or similar role within the Social Housing sector. Contractor Background: Demonstrable experience working for a Tier 1 Maintenance Contractor or large-scale DLO (Direct Labour Organisation). Technical Knowledge: Strong understanding of building regulations, NHF Schedule of Rates (SOR), and modern construction methods. Qualifications & Skills SMSTS NVQ Level 6 Social Housing background Experience in reactive repairs

Progress Housing Group is seeking an experienced, forward‑thinking leader to become the next Director of Progress Lifeline — a pivotal role at a time of major transformation across the technology enabled care (TEC) sector. Progress Housing Group is committed to building a diverse and inclusive w

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Why Join Progress Housing Group. Progress Housing Group is a values-driven organisation committed to improving lives and supporting communities. Progress Housing Group is committed to building a diverse and inclusive workforce and welcomes applications from all sections of the community.

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A leading community-focused organization in the United Kingdom is seeking an experienced Director for its technology enabled care service.This pivotal role requires strategic leadership to transition from analogue to digital services, focusing on innovation and partnership growth.Candidates should h

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Progress Housing Group is seeking an experienced and forward-thinking leader to become the next Director of Progress Lifeline, guiding the service through its next phase of development at a pivotal time for the technology enabled care sector. Progress Housing Group is a values-driven organisation co

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu