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Housing Advisor – Helping People Stay in the Home They Love \n £22,131 per annum | Bath (The Maltings) | Hybrid \n Part time|30 hours per week \n Your Empathy. Our Communities. Homes for Good. \n Money worries, a confusing rent statement, the stress of moving home – for many of our residents, you’ll be the person who picks up the phone and helps make sense of it all. It’s frontline work that asks a lot of you, and gives a lot back. \n You’ll be the first point of contact for residents managing their tenancy, their account and their move, handling a varied caseload of enquiries and helping people understand their options and stay on top of their charges. \n No two conversations are the same. One call might be a straightforward payment query, the next a sensitive conversation with someone in real financial difficulty. You’ll bring patience, clear thinking and a genuine care for getting people to the right outcome. \n \n What you’ll be doing \n\n • \n Helping residents understand their accounts and resolving charge and payment queries at the first point of contact \n • \n Agreeing fair, realistic repayment plans and supporting people to manage low-level arrears \n • \n Taking follow-up action on debt recovery, including preparing cases and using Money Claim Online where needed \n • \n Setting up direct debits and processing housing benefit payments accurately \n • \n Supporting the smooth turnaround of empty properties, from tenancy endings through to ready-to-let \n • \n Carrying out pre-tenancy checks and keeping new residents updated on the progress of their move \n • \n Keeping our systems accurate and up to date, recording the actions you take and agreements you make \n • \n Spotting where a case needs escalating and referring it on promptly \n\n \n More about you \n We value transferable skills from all kinds of backgrounds – whether you’ve worked in hospitality, retail, contact centres or another customer-facing role, the way you handle people could be exactly what we’re looking for. \n Essential: \n\n • \n Experience in a busy customer-facing or administrative role, managing queries, accounts or a varied caseload \n • \n Confidence handling sensitive conversations, including around money, with a fair and empathetic approach \n • \n Strong communication skills – confident and clear in both written and verbal communication, able to engage effectively with diverse audiences \n • \n Good organisational skills with the ability to multitask and work calmly to targets and deadlines, with strong attention to detail \n • \n Good numeracy, literacy and IT skills, with the confidence to learn and use new systems \n • \n Adaptability and a genuine openness to change \n • \n A good level of self-awareness, with commitment to ensuring your behaviour has a positive impact on customers and colleagues \n\n Desirable: \n\n • \n Experience in a housing, debt advice, income management or social care setting \n • \n Familiarity with housing benefit, direct debits or tenancy management \n • \n Knowledge of debt recovery processes, including county court procedures or Money Claim Online \n\n \n What you’ll get in return \n A salary of £22,131 and the chance to make a real difference every day, you’ll get: \n\n • \n 26 days annual leave per year (plus bank holidays) rising to 29 days after 3 years ( Pro Rata) \n • \n Your birthday off as an extra holiday \n • \n Up to 10% matched pension contribution \n • \n Flexible benefits which might include a Health Cash Plan \n • \n Access to an Employee Assistance Programme for your own wellbeing \n\n \n About Curo \n We’re a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We’re proud to be among the UK’s top 100 companies to work for, and the 5th best housing association nationwide. \n We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers. \n We’re committed to making our recruitment process accessible to everyone – if you need any adjustments to help you apply or interview, please contact our recruitment team at

Support Team Officer (Property Maintenance) \n Starting salary - £25,878 - £28,961 - Dependent on Experience \n Full Time| Perm \n \n Purpose of the Job \n This role provides a comprehensive administrative service that supports the delivery of excellent customer service within the Property Maintenance team. By keeping records accurate, coordinating customers and contractors, and supporting quality assurance and procurement, you help us deliver Quality Homes and Trusted Customer Services across our communities. Your organisation and attention to detail help maintain important operational capability and keep the service running well for the customers who rely on it. \n \n What will I do? \n Administrative Support and Coordination \n • Provide a comprehensive administrative service to support the delivery of excellent customer service across the Property Maintenance team. \n • Maintain accurate IT records of activities and produce reports drawn from managers, colleagues, files and IT systems. \n • Manage correspondence, including emails and workflow systems delegated by colleagues and managers. \n • Support the creation of works orders and the management of variations. \n • Continue operational reporting and workforce visibility, giving managers and Team Leaders a clear picture of activity. \n • Administer the secure and orderly storage of regulatory certificates. \n • Administer the Trades incentive scheme, where appropriate, applying the rules consistently and handling related queries or challenges from Trades colleagues. \n Quality Assurance and Compliance \n • Maintain desktop quality assurance and assurance support activities across the team's processes. \n • Provide support to Team Leaders undertaking on-site QA inspections. \n • Use Curo's Quality Assurance measures to support consistent delivery of team processes. Procurement and Financial Administration \n • Administer the effective procurement of goods and services in line with Curo's procurement strategies, supporting value for money and high levels of service delivery. \n • Reconcile invoices for payment approval and administer purchase order systems. \n • Provide information as required to support financial and performance monitoring. \n Contractor and Customer Coordination \n • Record and coordinate customer engagement for projects, capturing customer responses to inform and improve the customer experience and future service delivery. \n • Respond promptly and effectively to customer enquiries, making sure people receive timely assistance and updates. \n • Liaise with, and issue instructions to, contractors ensuring they adhere to contract conditions as directed by, or in the absence of, the relevant contract manager or surveyor. \n • Support with customer accident reporting. \n Customer Complaints \n • Take ownership of monitoring and progressing repairs and other actions associated with complaint resolution, ensuring they are tracked through to completion. \n • Proactively liaise with internal teams and contractors to monitor progress, challenge delays where appropriate, and ensure works progress within agreed timescales. \n • Maintain regular communication with customers, providing timely updates on progress and managing expectations throughout the resolution process. \n • Identify and manage risks that may impact delivery, escalating concerns promptly to the Repairs Team Leader or other appropriate managers. \n • Help ensure issues are addressed and complaint resolutions are not unnecessarily delayed. \n • Keep clear and accurate notes and records of the progression and tracking of agreed resolutions. \n Teamwork and Collaboration \n • Work closely with managers, Team Leaders and colleagues, building strong working relationships while keeping customer needs at the centre. \n • Contribute to team and corporate objectives, sharing information and supporting colleagues to deliver a high-quality service. \n What do I need to be successful? \n Essential – Experience and Qualifications \n • Experience of providing administrative services within an organisation that handles large volumes of varied transactions and a complex customer base. \n • Experience of writing reports derived from complex data in large volumes. Essential – Skills and Attributes \n • Strong organisational skills and a keen eye for detail, with the ability to manage competing priorities and meet deadlines. \n • Confident numeracy skills, with the ability to understand and interpret statistical and financial information. \n • Excellent IT skills, including the ability to create reports from complex data. \n • Excellent all-round communication skills, with the ability to convey information clearly to a variety of customers. \n • A collaborative approach, supporting and promoting team and corporate objectives. \n • Able to work calmly under pressure and adapt to changing priorities. \n Desirable \n • Experience of working within a repairs, property maintenance or housing environment. \n • Experience of administering procurement, processing invoices and managing purchase order systems. \n • Experience of supporting quality assurance or compliance activities. \n How will I evidence my success? \n • Customers, peers and managers give positive feedback on the effectiveness of the service and the way it is delivered. \n • Records, reports and regulatory certificates are accurate, up to date and stored securely, supporting Curo's compliance with its legislative obligations. \n • Procurement, invoices and purchase orders are processed correctly, supporting value for money and timely service delivery. \n • Quality assurance processes are consistently applied, with desktop QA and support for on-site inspections helping the team deliver agreed standards. \n What you will get in return \n\n • \n 26 days annual leave per year (plus bank holidays) rising to 29 days after 3 years \n • \n Your birthday off as an extra holiday \n • \n Up to 10% matched pension contribution \n • \n Hybrid working (3 days office, 2 days home) \n • \n Flexible benefits which might include a Health Cash Plan \n • \n Access to an Employee Assistance Programme for your own wellbeing \n\n \n \n

Housing Advisor – Helping People Stay in the Home They Love \n £27,295 per annum | Bath (The Maltings) | Hybrid \n Full Time | Permanent | 37 hours per week \n \n Your Empathy. Our Communities. Homes for Good. \n Money worries, a confusing rent statement, the stress of moving home – for many of our residents, you’ll be the person who picks up the phone and helps make sense of it all. It’s frontline work that asks a lot of you, and gives a lot back. \n You’ll be the first point of contact for residents managing their tenancy, their account and their move, handling a varied caseload of enquiries and helping people understand their options and stay on top of their charges. \n No two conversations are the same. One call might be a straightforward payment query, the next a sensitive conversation with someone in real financial difficulty. You’ll bring patience, clear thinking and a genuine care for getting people to the right outcome. \n \n What you’ll be doing \n\n • \n Helping residents understand their accounts and resolving charge and payment queries at the first point of contact \n • \n Agreeing fair, realistic repayment plans and supporting people to manage low-level arrears \n • \n Taking follow-up action on debt recovery, including preparing cases and using Money Claim Online where needed \n • \n Setting up direct debits and processing housing benefit payments accurately \n • \n Supporting the smooth turnaround of empty properties, from tenancy endings through to ready-to-let \n • \n Carrying out pre-tenancy checks and keeping new residents updated on the progress of their move \n • \n Keeping our systems accurate and up to date, recording the actions you take and agreements you make \n • \n Spotting where a case needs escalating and referring it on promptly \n\n \n More about you \n We value transferable skills from all kinds of backgrounds – whether you’ve worked in hospitality, retail, contact centres or another customer-facing role, the way you handle people could be exactly what we’re looking for. \n Essential: \n\n • \n Experience in a busy customer-facing or administrative role, managing queries, accounts or a varied caseload \n • \n Confidence handling sensitive conversations, including around money, with a fair and empathetic approach \n • \n Strong communication skills – confident and clear in both written and verbal communication, able to engage effectively with diverse audiences \n • \n Good organisational skills with the ability to multitask and work calmly to targets and deadlines, with strong attention to detail \n • \n Good numeracy, literacy and IT skills, with the confidence to learn and use new systems \n • \n Adaptability and a genuine openness to change \n • \n A good level of self-awareness, with commitment to ensuring your behaviour has a positive impact on customers and colleagues \n\n Desirable: \n\n • \n Experience in a housing, debt advice, income management or social care setting \n • \n Familiarity with housing benefit, direct debits or tenancy management \n • \n Knowledge of debt recovery processes, including county court procedures or Money Claim Online \n\n \n What you’ll get in return \n Beyond a salary of £27,295 and the chance to make a real difference every day, you’ll get: \n\n • \n 26 days annual leave per year (plus bank holidays) rising to 29 days after 3 years \n • \n Your birthday off as an extra holiday \n • \n Up to 10% matched pension contribution \n • \n Hybrid working (3 days office, 2 days home) \n • \n Flexible benefits which might include a Health Cash Plan \n • \n Access to an Employee Assistance Programme for your own wellbeing \n\n \n About Curo \n We’re a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We’re proud to be among the UK’s top 100 companies to work for, and the 5th best housing association nationwide. \n We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers. \n We’re committed to making our recruitment process accessible to everyone – if you need any adjustments to help you apply or interview, please contact our recruitment team at

Sureserve provide market leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices.Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the futureRole Overview:Maintain and repair heating systems in our clients' properties. They will ensure that the heating and hot water systems operate efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.The ideal candidate will be a self-motivated professional with strong technical skills, a proactive attitude, and a commitment to delivering quality service. You'll be working across a variety of environments and must be comfortable adapting to different settings and client needs.Key Responsibilities: Carry out service and maintenance works on a variety of domestic properties across the regionEnsuring high levels of customer care in dealing with clients and tenants to meet the required quality standardsCommunicate updates and progress of work, completing the required paperwork electronically and manuallyEnsure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily workcomply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirementsSkills & Experience Valid domestic and/or commercial gas qualifications. As a minimum, successful candidates must have the following: CCN1, CENWAT, HTR1, CKR1 (essential)Valid UK driving licence (essential)Previous practical experience in gas maintenance within a domestic capacitySolid understanding of gas safety regulations and industry standardsStrong problem-solving skills and the ability to work independentlyA professional and friendly attitude with the ability to forge strong relationships with both clients and tenantsWhat we offer?We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: £43,000 - £48,000 + OTECompany vehicle and fuel card suppliedUniform, PPE & mobile device suppliedContributory pension schemeLife assurance20 days + Bank holidays (service based increasing holiday scheme)Enhanced maternity, paternity, adoption leave and other family friendly policiesSureserve Benefits Hub, accessing over 1000 retail discountsVirtual GP service, available for employees and immediate familyEmployee Assistance Programme (EAP)Bike2Work SchemeEV Car SchemeEmployee engagement events and "Employee Voice" programmesStrong opportunities for career growth and development"Sureserve Legends" - celebrating the fantastic ways in which our employees live our valuesCommitted to Diversity & InclusionSureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.Reasonable AdjustmentsAs part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals that may require them. If you feel you need any adjustments please contact .Pre Employment ChecksSuccessful applicants will be subject to eligibility checks with a 3rd party, including right to work in the UK and DBS background checks.TPBN1_UKTJ

Assistant Quantity Surveyor Homes ??? Assistant Quantity Surveyor Location: Salford A fast-growing, award-winning residential developer delivering high-quality, affordable, and sustainable homes across the North West. As they continue to expand their development pipeline, they are looking for an ambitious Assistant Quantity Surveyor to join the commercial team and help shape the next generation of projects. ?? About the Role As an Assistant Quantity Surveyor, youll support the commercial function across multiple live housing developments. Youll work closely with Senior QSs, Site Managers, and the wider delivery team to ensure projects are delivered on time, on budget, and to the exceptional standards my client is known for. Key Responsibilities • Cost management Assist in preparing cost plans, budgets, and valuations., • Procurement support Help prepare tender packages, analyse subcontractor quotes, and draft orders., • Measurement & take-offs Produce accurate quantities from drawings and specifications., • Commercial reporting Contribute to monthly CVRs, forecasting, and financial updates., • Subcontractor management Support payment applications, variations, and final accounts., • Site visits Attend sites to monitor progress, check measures, and build strong working relationships. ?? About You Were looking for someone who is proactive, detail-driven, and eager to grow within a supportive commercial team. Essential • Working toward or recently completed a Quantity Surveying degree (or equivalent)., • Strong numerical and analytical skills., • Confident using Microsoft Excel and measurement software., • Excellent communication and organisational abilities., • A genuine interest in residential construction and development. Desirable • Experience in a housebuilding or contractor environment., • Understanding of JCT contracts., • Full UK driving licence. ?? The Package • Competitive salary + benefits., • Clear progression pathway to Quantity Surveyor., • Ongoing professional development and training., • Opportunity to work on meaningful, community-focused housing schemes., • A friendly, collaborative culture where your contribution genuinely matters. JBRP1_UKTJ

Retrofit Site Manager Bristol £45,000 £47,500 + Car Allowance + Fuel Card + Up to 25% Bonus Location: Bristol and surrounding South West region Job Type: Permanent, Full-time Sector: Retrofit, Decarbonisation, Social Housing, Planned Works, Property Services Are you an experienced Site Manager looking to move into one of the fastest-growing areas of construction? Were recruiting for a Retrofit Site Manager to lead the delivery of energy efficiency and decarbonisation projects across Bristol and the surrounding South West region. This is an excellent opportunity to join a respected national property services and retrofit contractor delivering long-term, high-quality works across social housing and occupied homes. This role would suit a Site Manager, Retrofit Site Manager, EWI Site Manager, Planned Works Manager, Social Housing Site Manager, Construction Site Manager or experienced Supervisor with strong site delivery, subcontractor management and resident communication skills. Whats in it for you? • £45,000 £47,500 salary, • Car allowance, • Fuel card for business and personal use, • Up to 25% bonus, • 31 days holiday, • Pension scheme, • Life assurance, • Employee assistance and wellbeing support, • Long-term job security with a national contractor, • Career development in retrofit, sustainability and decarbonisation, • Training and support around retrofit standards and PAS 2030 / PAS 2035, • Supportive management team and structured progression The Role As Retrofit Site Manager, you will oversee planned retrofit and fabric-first improvement works across multiple live sites. Projects may include external wall insulation, insulation upgrades, solar PV, ventilation improvements, window and door upgrades, low-carbon heating, draughtproofing, brickwork repairs, structural repairs and general fabric improvements. This is a management role, not a hands-on tools position. You will coordinate subcontractors, manage site activity, monitor progress, maintain health and safety standards, support residents and ensure works are delivered safely, professionally and to programme. Youll be working on projects that improve homes, reduce energy use and support the delivery of warmer, more sustainable housing across the region. Key Responsibilities • Manage the day-to-day delivery of retrofit and energy efficiency works across multiple sites., • Coordinate subcontractors, operatives, materials and site programmes., • Oversee EWI, insulation, solar PV, ventilation, brickwork, structural repairs and fabric improvement works., • Carry out regular site inspections, quality checks and health and safety reviews., • Ensure work is delivered in line with client requirements, Building Regulations and retrofit standards., • Maintain strong relationships with residents, clients, subcontractors and internal teams., • Resolve site issues quickly and professionally, minimising disruption to occupied homes., • Monitor progress against programme, identifying delays, risks, defects and variations early., • Keep accurate site records, including photographs, reports, sign-offs and compliance evidence., • Support commercial and operational teams with reporting, cost control and project performance., • Promote a positive, safety-first culture across all sites. About You • Youll be an organised and confident site leader with experience in construction, retrofit, social housing, refurbishment, planned works or property services., • You will need experience in one or more of the following areas:, • Retrofit or decarbonisation projects, • External wall insulation / EWI, • Solar PV, ventilation, heating upgrades or energy efficiency works, • Social housing or occupied property works, • Planned maintenance or refurbishment projects, • Fabric-first works, brickwork repairs or structural repairs, • Construction site management across multiple live sites, • You should be confident managing subcontractors, communicating with residents and clients, and keeping projects moving safely and efficiently. Skills and Qualifications Essential: • Previous site management or supervisory experience within construction, retrofit, social housing, refurbishment or planned works., • Good understanding of health and safety requirements on live sites., • Experience managing subcontractors and monitoring quality of work., • Ability to read and understand drawings, specifications and site information., • Strong IT skills, including Microsoft Office, spreadsheets and digital reporting tools., • Good commercial awareness, including the ability to identify delays, risks and variations., • Full UK driving licence. Desirable: • SMSTS or SSSTS, • IOSH Managing Safely, • CSCS Managers Card, • First Aid at Work, • Knowledge of PAS 2030 / PAS 2035, • Retrofit Assessor or Retrofit Coordinator qualification, • Experience working in occupied social housing properties, • PAS 2030 / PAS 2035 knowledge would be helpful, but training and support can be provided for the right person. Why Apply? This is a rare opportunity to move into a role that combines site management, sustainability, social housing and community impact. Youll join a national contractor with a strong reputation for quality, safety and long-term client relationships, working on projects that genuinely improve homes and support the UKs low-carbon future. For an experienced Site Manager, EWI Site Manager, Retrofit Site Manager, Planned Works Manager, Social Housing Site Manager or Construction Site Manager, this is a strong next step into a sector with real long-term demand. Apply Now Apply today for this Retrofit Site Manager role in Bristol, or contact RecruitME for a confidential conversation. SEO Keywords: Retrofit Site Manager, Site Manager, EWI Site Manager, External Wall Insulation, Solar PV, Fabric First, PAS 2035, PAS 2030, Decarbonisation, Energy Efficiency, Social Housing, Planned Works, Construction Site Manager, Refurbishment, Property Services, Bristol Site Manager, South West Construction Jobs. JBRP1_UKTJ

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu