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Housing Support Officer - Coventry Coventry £12.71 PAYE / £16.88 Umbrella Monday - Friday | 9am - 5pm | 40 Hours Per Week Full UK Driving Licence & Access to Vehicle Essential Temp to Perm Opportunity ⚠️ Strictly Onsite We are urgently recruiting for a Housing Support Officer to join a supported housing service in Coventry on a temp-to-perm basis. This is an excellent opportunity for someone with experience in housing, support work, care, homelessness, customer service, or community support who is looking to progress within the housing sector. Key Duties: Supporting vulnerable residents within supported accommodation Carrying out welfare checks and property inspections Completing support plans and risk assessments Managing tenancy-related issues and low-level ASB Liaising with external agencies and support services Maintaining accurate case notes and records Reporting repairs and health & safety concerns Requirements: Full UK driving licence and access to a vehicle Strong communication and organisation skills Ability to work independently and manage a caseload Experience working with vulnerable individuals preferred Comfortable working fully onsiteImmediate starts available and interviews taking place ASAP

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role Orbit are delighted to be recruiting an additional Procurement Business Partner to join the team in delivering key projects for the organisation, with a wealth of experience within public sector procurement. As a Procurement Business Partner, you will obtain competitive prices for supplies, delivering the most value for money for the organisation throughout the procurement lifecycle, within the applicable legislative framework. You will operate as a dedicated business partner to designated business units. This places the business partner as an interface between procurement and the wider business, working closely with internal stakeholders to bring together purchasing needs, influence behaviours and deliver value to the enterprise. The business partner is recognised as a source of procurement expertise and acts as a change agent in implementing new commercial models and processes. This role is part of Finance, where you'll help us to invest more back into communities and design for strength. What you'll achieve Establish and maintain strong relationships with stakeholders to support delivery of Procurement objectives and Orbit’s 2030 Strategy. Liaise closely with business units in determining their priorities, requirements and challenges Support procurement team in defining and contextualise strategic and category strategies as they apply to business units Work with procurement leadership teams to identify and execute on process improvements, as well as measuring performance. Monitor adherence to purchasing policies and procedures to ensure purchasing standards are upheld Lead on tendering and reviewing existing suppliers. Aligns with risk and financial teams to ensure agreed processes are being followed Identify, and supports the mitigation of supply assurance issues and risks as they apply to business units Coordinate relevant data management activities, defining and implementing stewardship strategies with stakeholders such as internal data teams, finance and ITWhat you'll bring Essential skills Procurement/ purchasing experience to a similar level Understanding of Public Procurement policy and Orbit governance processes (PA23 and PCR15) Good negotiation skills and very confident in dealing with suppliers and customers CIPS level 4 or 5 working towards next level or equivalent. Fosters a healthy team culture and inspires and motivates colleagues to achieve high performance Project Management Procurement process and policy management: Applies, embeds and develops processes designed to maximise the efficiency and effectiveness of the function Leading others: Fosters a healthy team culture and inspires and motivates colleagues to achieve high performance.Desirable skills Experience of operating in a Social Housing environment, ideally within outsourced property operations’ supply chainWhy Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We are working with an award winning Social Housing Contractor, who are proud to deliver energy efficiency upgrades to Social Housing properties across the UK. Working with a number of Local Authorities and Housing Associations across the North West, the company's aim is to reduce fuel poverty for the people in local communities. The company provide services such as: Air Source Heat Pump Installations, Ground Source Heat Pumps, Insulation work (EWI, IWI, CWI) and Solar Panel Installation. The company have a healthy pipeline of work and get regular repeat business from their clients due to the standard of service they provide. They focus on providing excellent customer service and the quality of the work they do. They also work across a number of established frameworks. They are looking for a Quantity Surveyor to join them to be based in Leicester, and covering sites across the North West region. This is a great opportunity for a candidate who wants to progress and develop their career with lots of opportunity to move upwards within the business. Reporting to the Commercial Director, your duties will include: Manage the Procurement of sub-contractors and suppliers on all contracts under the QS's control. Placing all sub-contract orders in line with programme requirements, ensuring best price and contract adherence are achieved. Placing material orders in line with programme requirements, ensuring that all records are saved appropriately & details provided to finance. Comply with all deadlines Provide accurate and fully detailed cashflow & revenue forecasts for all schemes under the QS's control. Ensure a cost budget for each project is produced prior to works commencing. Constantly update the cost budget for the scheme within the monthly contract CVR process. Produce accurate monthly CVRs for each project, ensuring all cost heads have been reviewed for current costs and forecasted end of day costs. Ensure variations to the contract are captured and agreed with clients within a timely manner. Same applies with supply chain variations. All variations must be reviewed, and prices agreed before any certification within sub-contract valuations. Submit fully reviewed sub-contract valuations within the contractual timescales laid out in the sub-contract order. Allow for all legal notifications required and the adhere to the deadlines of such. Ensure client valuations are submitted in line with contract terms. Valuations are to be maximized ensuring that each contract remains in the best possible cash position.The successful candidate will be able to demonstrate a stable and progressive career history as a Quantity Surveyor, ideally within the Social Housing or Renewable Energy sector. The company are also proud to offer continual professional development for their employees. If you are interested in the vacancy and would like to apply, please send a copy of your CV via following the link below

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role The purpose of this role is to provide Orbit customers with the assurance of a dedicated and customer focused approach for repairs delivery. Ensuring our homes and communal places are safe, well maintained and that our contractual obligations to customers are delivered effectively and efficiently This role is part of Property where you'll help us to lead the way investing and maintaining 46,000 homes. This role will cover Coventry & surrounding areas What you'll achieve As part of the Property Repairs team’s new culture of “Ownership and Resolution”, you will be the owner of and manage the customer expectations on inspected repairs and be the point of contact for all responsive repairs’ escalations and complaints within your assigned property area Responsible for carrying out Structural and Technical Repairs Inspections, DMC Inspections, DTD Repairs Inspections and provide technical assistance to the business on repairs related matters Responsible for carrying out pre, interim and post inspections, specify and cost works using SORs as required. Update IT systems with all necessary information and report on property conditions Inspection workstreams include Day to Day Repairs, Major Repairs and Damp, Mould and Condensation across individual dwellings and communal assets Actively find solutions to required repairs, provide specifications and schedules of works to reflect good building practice, ensuring that works orders are designed and prioritised to deliver cost effective, high quality, customer-focused repairs Provide the business with a “First Responder” capability by attending Fire, Insurance and Structural incidents and action the resolution including the management of immediate risk removal Diagnose building defects and seek budget estimates for remedial improvement works, seeking advice on complex matters from the Area Repairs Managers To assist with the budget control and liaise with Area Repairs Manager to confirm budgets are on track and apply a true commercial approach to repair requirementsWhat you'll bring Essential skills RICS qualification or Experience of working in a building surveying role or similar capacity Knowledge/experience of building maintenance and repair management Knowledge, experience, and the ability to survey properties and provide accurate and detailed schedules of work using schedule of rates codes Knowledge and experience of working with mixed tenure blocks and understanding differences in lease agreements Knowledge of relevant Housing and H&S legislation (e.g., Landlord & Tenant Act, RICS Code, Building Safety Act, etc.) Flexible approach to travel and working hours to accommodate customer meetings and out of hours rotaDesirable skills Ordinary or Higher National Certificate in building or a related discipline Experience in Stock Condition Surveys for social housing Experience of conflict management and dealing with vulnerable customers Knowledge/experience of disrepairWhy Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role Orbit are delighted to be recruiting for a Service Charge Analyst to join us in this brand new role. In this role, the Service Charge Analyst will provide support to the Finance Manager and operational business units to deliver accurate financial information and with meaningful insight including actuals, budget variances, budget setting and forecasting, with a key focus on estate services and estate services DLO. Key to this role, you will harness your stakeholder management skills to build lasting relationships with internal stakeholders and partners. This team plays a vital role in working with the customer and the business, so a professional with stellar communication skills and a natural creative approach to problem solving will flourish in this newly created finance role. This role is part of Finance where you'll help us to invest more back into communities and design for strength. The team are currently working roughly once per week on-site from our Coventry office (subject to business need). What you'll achieve Creation of accurate information on the financial ledgers for example preparing and posting journals, reconciling accounts, and analysing information. Overseeing and taking accountability for the integrity of balance sheet accounts (e.g. analysing and clearing suspense accounts, reconciling, and verifying balance sheet accounts) Analysing, checking, transforming data to/from stakeholders to create budgets and deliver insightful monitoring reports. To support the Finance Manager with the preparation of financial forecasts, taking accountability on key service charge expense categories. Creating strong relationships with stakeholders including the ability to influence and gain buy in from internal customers, ensuring an understanding of their needs, their pressures and their business to enable sustained financial and operational business improvements Proactively seek out other views and methods to resolve problems, improve service charge delivery and identify and develop and deliver on key areas for process improvement.What you'll bring Essential skills Part Qualified (CIMA / CIPFA / ICAEW) Appropriate experience in a similar finance role. Appropriate working knowledge of Service Charge operations & regulations with relevant experience. Appropriate proven experience of using accounting systems and software, specifically advanced user of Microsoft ExcelWhy Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role To coordinate a complex and varied set of functions to support the Safety Team in the delivery of regulatory compliance including, but not limited to; Asbestos, Electrical Fire, Lifting Equipment and Water Safety functions. The coordination will require excellent communication skills to ensure that both internal and external partners work in alignment with each other. To ensure that there is continuity between the delivery of works on site and the production of a robust, auditable trail of certification. To scrutinise and process orders and invoices and to carry out Orbit’s Compliance related processes e.g. sending out no access letters and creating suitable audit trail. To provide reports on performance to senior management to allow trend analysis and performance improvement. This role is part of our Property directorate where you'll help us to lead the way keeping our promise to more than 100,000 customers. This is a 6 Month FTC / Secondment Opportunity What you'll achieve Collating and coordinating Compliance related works and certification Scrutinise and escalate areas of non-compliance in against Orbit Policy and Procedure Liaise with and coordinate Orbit teams and external contractors to facilitate Compliance related works Facilitating and communicating urgent referrals in relation to Compliance works Monitor and update records relating to Asbestos, Fire and Electrical functionsWhat you'll bring Essential skills Experience in coordinating compliance related functions in Social Housing Experience of working under KPI related pressure and delivering quality work to tight deadlines Any relevant NVQ or other similar qualification desirable - e.g. in Customer Service, word processing, RSA II or equivalent Business Administration Experience of carrying out coordination and reporting functions Good understanding of the challenges that compliance related functions bring and a problem solving attitude to address process and performance related problemsWhy Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role In this exciting period of transformation, Orbit Group are delighted to be recruiting for a PMO Lead to join us on an FTC until May 2028, to run a Programme Management Office (PMO) to support one of our major transformation programmes, enabling our colleagues to deliver significant improvements in our customer experience. The PMO Lead will act as the primary PMO partner for Orbit's Everyday Excellence Programme. Embedded in the Programme Delivery team, the PMO Lead will act as the link, and report in to, our central Transformation PMO. The role will establish a mature governance, reporting and dependency management framework for the programme, and will play a key role in accurately forecasting and tracking successful delivery against the plan and programme outcomes. This role is part of our Transformation, Technology and Data Team, where you'll help us give colleagues the infrastructure, support and insight they need to be brilliant. This is a hybrid working role with 2-3 days per month based out of our Coventry office (subject to business need). What you'll achieve The PMO lead will be responsible for implementing PMO standards, processes and controls across the programme and maintaining alignment with Orbit’s governance frameworks (Group standing orders, procurement regulation, data governance, change methodology). Governance: Design and implement a timetable of governance boards, scrums and other programme delivery focussed forums, ensuring that appropriate stakeholders are identified for each. Reporting: Establishing a suite of accurate progress reports/ dashboards on delivery status, outcomes, financials and resourcing. Working with senior stakeholders to ensure all reports are fit for purpose and objective. Stakeholder engagement: Act as the PMO partner and trusted advisor for the programme, building strong relationships with Programme Leads, Delivery Managers, Product Owners, Finance, HR, Commercial, Governance, Audit and Risk teams Continuous Improvement: Identify opportunities to mature PMO practices, tools, templates, and reporting. Lead continuous improvement initiatives within the programme and with stakeholder groups, contributing to the maturity of the central change toolkit to share best practice. Programme Team Development: To oversee development of our project support resources, inputting into development plans. Provide feedback and training for wider programme resources, to improve standards and consistency in the use of programme management products. Budget Management, Workforce & Resource Management and Supplier Contracts What you'll bring Essential skills Experience of working as a lead PMO/PMO manager in a transformation environment Working closely with technology teams using Agile delivery methodology and associated tools, you will have experience of Jira, DevOps (or similar) and a good level of experience of project reporting and resource capacity planning tools. P30, Agile, MSP or Prince2 qualificationsWhy Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) - at least one interview will be in person at our Coventry offices. Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role Orbit are delighted to be recruiting for a Data Engineer to join us for a 12 month fixed-term period, working on key projects within our Everyday Excellence programme. To be successful in this role, you'll need experience in practical delivery of the end to end Data Engineering activities, utilising Microsoft Azure technologies (including Azure DevOps, Azure SQL, Data Lake, Synapse and Fabric) for hosting a central data platform. You'll be experienced in creating processing pipelines and designing business aligned InfoMart data models ready for consumption in Power BI. In this role, you can expect to deliver continuous improvement using an Agile approach, ensuring robust supportability of solution design, including documentation, collaboration, and proactive monitoring. You'll be an integral part of the Data Engineering team, embedding best practices for the design, implementation, delivery and support of complex dataflows to connect operational systems for Data & Analytics utilisation in the business. This role is part of Technology & Information where you'll help us give colleagues the infrastructure, support and insight they need to be brilliant. What you'll achieve Responsible for the practical delivery of a range of data engineering activities within the central data team to produce relevant data models to support business reporting requirements. To support the Platform Lead - Data Engineering and working in partnership across the Transformation, Technology and Data directorate to design, build, deploy and support the security, networks and infrastructure required to host the central data platform. Ensure development, solution designs and ways of working are aligned to Orbit corporate policies on compliance for data governance. Embed and document best practice processes within the Data Engineering team. Support documentation standards and clear knowledge sharing across the team to improve onboarding and troubleshooting. Use Azure DevOps in line with Data Engineering ways of working for source control, development, deployment pipelines and testing. Ensuring any assigned DevOps activities have the required level of detail and time spent on the task is recorded. Review requirements, specifications and define test conditions. Identify issues and risks associated with work while being able to analyse and report test activities and results. Identify root causes of data issues and propose sustainable fixes, contributing to the team's continuous improvement cycle. Support the Transformation, Technology and Data directorate in embedding the end-to-end data and reporting process in Orbit. Work with Data Architecture and teams across Transformation, Technology and Data to elicit end user requirements, articulate these needs to the Data Engineering team for delivery and action requirements when work has been assigned to you. Participate in code reviews, mentoring opportunities, and adapt to evolving technologies such as Microsoft Fabric and Power Platform.What you'll bring Essential skills Excellent analytical skills and attention to detail. Experience working on SQL database development solutions within Visual Studio. ETL skills (min SSIS) preferably Data Factory, Synapse and Fabric. Experience developing data warehouse solutions, modelling Fact and Dimension tables. Working knowledge of Azure DevOps methodologies for Agile projects. Using DevOps for source control, development, testing and deployment pipelines. Good communication skills able to convey complex technical concepts to non-technical stakeholders. Experience gathering requirements, doing business analysis and working with SMEs to build/refine a requirements backlog. Ability to write technical documents and data dictionaries. Scripting experience with Python and PowerShell. Strong documentation and organisational skills to support effective knowledge transfer. Ability to manage time effectively and balance multiple priorities in a fast-paced environment.Why Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role Orbit are delighted to be recruiting for a Finance Manager to join the organisation to oversee, lead and support the Property function, playing a key role in helping drive the performance of Orbit Group, including the long-term plan of our customers homes. The Property Finance Manager role will support the property directorate, taking on board a small team to manage and playing a vital role in providing key financial insights into the teams they support. The Finance Manager will also work closely with the FACT Team to ensure the correct recording of transactions including ensuring works capitalised are accurate and robust. On occasion, there will be a requirement to deputise for the Finance Director (Customer & Communities) where appropriate. This role will be split across our Coventry and Stratford upon Avon offices, with one day per week based out of each office. What you'll achieve The role of the Finance Manager will be to provide strategic input on the long-term financial plans for either the Customer or Property part of the business. Your key responsibilities will be to: Lead on the production of the monthly management accounts for the Property business Lead on the production of the monthly forecast for the Property business, working with the teams to ensure forecast is built on reasonable data and predictions. Lead on reporting and finance business partnering with all of the directors / heads of service Ensuring that an excellent standard of financial information is provided by your team at all times e.g. Board / Committee / SMT papers, KPI and benchmarking information and information for internal and external auditors. Lead on the development of the budget for the Property business Provide financial support and guidance to the business on various business projects including developing new products/services and disposals, including the development of models for future investment. Review any business plans put forward by the Property business and evaluate them from a financial perspective, add insight where applicable to improve the business case. Use data held within the business and outside to drive insight to improve performance. Lead on the review of data prepared for the 30 year financial plan in relation to property, with the specific focus on the 30 year investment plan. Complete ad hoc analysis as requested by the Finance Director - Customer & Communities or the Finance SMT. Manage the Finance Business Partners Property team, ensuring that all members receive relevant support and development as required.What you'll bring Essential skills To be successful in this role you will need to have appropriate proven experience in a financial management position. To be considered, you’ll need to have the following skills: Qualified (ACCA/CIMA/CIPFA/ICAEW/equivalent). Strong financial analysis and modelling skills. Previous management experience with the ability to motivate and develop staff, to maximise potential and drive-up personal performance. Ability to analyse and model complex information with strong financial analysis and modelling skills. Good literacy skills and the ability to communicate clearly with customers at all levels of organisation.Why Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role We are seeking an experienced Power BI Developer to join us for a 12 month fixed-term period, working on key projects within our Everyday Excellence programme. In this role, you will design, build and deploy interactive analytics and dashboards in Microsoft Power BI, converting enterprise data into meaningful insights for business stakeholders. You’ll collaborate with data engineers, business analysts and business users to deliver high-impact visualisations, adhering to code, governance and user adoption standards. The successful candidate will have a proactive mindset and identify opportunities for improvement, anticipate user needs, and suggest enhancements. You’ll be detail-oriented and able to think at an executive level, translating complex data into clear insights. Whilst working under tight deadlines in a fast-moving programme environment, you’ll operate collaboratively and use your communication skills liaise with technical and non-technical stakeholders. This role is part of Technology & Information where you'll help us give colleagues the infrastructure, support and insight they need to be brilliant. This is an agile working role, based out of our Coventry office 2-4 times per month. What you'll achieve Engage with business stakeholders and Business Analysts to gather and clarify reporting requirements, KPIs, data sources and user stories. Develop and maintain Power BI dashboards, reports and scorecards that deliver actionable insights to users across operational, tactical and executive levels. Build robust data models in Power BI: define tables, relationships, hierarchies, measures using DAX, performance optimisation, data refresh strategy. Ensure data accuracy, consistency and integrity - reconcile Power BI outputs with source systems, data warehouses, and business rules. Implement role-based security (row-level security, workspace permissions) in the Power BI service. Apply visual design best practices, including layout, interactivity, filter/slicer design, performance considerations, drill-throughs, mobile-ready views. Work with the Data Engineering team to ensure data pipelines, data marts and warehouses deliver appropriate and performant data. Monitor and optimise report performance (data refresh, query performance, caching, incremental loads). Document technical designs, data flows, reporting specifications, user guides and training materials. Conduct user acceptance testing (UAT) and incorporate feedback to refine reports. Support the change-management and training programme: deliver training sessions, create quick-start guides, address user queries in early adoption phase. Maintain, enhance and decommission reports as required; maintain a backlog ofenhancements and defects; ensure version control. Stay current with Power BI features, analytics trends and provide recommendations for continuous improvement.What you'll bring Essential skills Deep expertise in Microsoft Power BI (Desktop, Service, gateways, workspace management) and strong skills in DAX and data modelling. Solid experience of working with large/complex data sets, writing optimised queries, understanding performance impacts. Strong understanding of data warehousing concepts, star schemas, ETL/data ingestion, and relational database systems (e.g., SQL Server, Azure SQL, or equivalent). Experience with role-based security/row-level security in Power BI. Good visualisation design sense: knowledge of UX, best practices in dashboards, filters/slicers, mobile vs desktop views. Familiarity with cloud platforms (e.g., Azure, Power BI Premium/Embedded) Certification (e.g., Microsoft Certified: Data Analyst Associate) is advantageous. Why Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role We are recruiting for a 1st-line IT Service Desk Analyst to join the team on an FTC until April 2027. In this role you will be providing first line technical support, advice and guidance to our customers and internal users. Key to this role, you will ensure that all incidents and service requests are resolved or fulfilled in a timely and appropriate manner, so the successful candidate will have prior experience working on a service desk in a fast paced and varied environment. You'll naturally have excellent customer service skills and experience dealing directly with customers and users. This is a shift pattern, hybrid working role, based out of our Coventry office 2-3 days per week (subject to business need). This role is part of Corporate Services where you'll help us give colleagues the support they need to be brilliant. What you'll achieve Work in a team of Service Desk Analysts, delivering first line Incident Support and Request Fulfilment services Ensure that all Incidents, Service Requests and other tasks assigned to you are resolved or fulfilled in accordance with SOPs Deliver processes relating to the procurement, configuration, deployment and disposal of user IT equipment in accordance with relevant Asset Management processes Participate in the Knowledge Management process, producing documents for the Service Desk Knowledge Base Proactively identify risks, and ensure that they are effectively managed such that all IT related Service Desk activities operate within a suitable internal controls environment.What you'll bring Essential skills Experience working in a support role within a busy IT Technical Support environment Knowledge of and experience with hardware, software and mobile technologies Experience with a range of technologies, including the Microsoft stack, Active Directory, Citrix, Windows desktop, Apple mobile devices, Avaya Telephony, etc Demonstrable experience using service management toolsets Experience of diagnosis and rectification of faultsDesirable skills ITIL Service Management Foundation v3 Certificate or equivalent Qualifications and/or equivalent work related experience within a Service Desk support role Experience of configuration and installation of user IT equipmentWhy Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offer We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role As a Customer Research & Insight Analyst, you will work across Orbit to embed a customer first mindset and ensure customers influence our long-term decision making. By utilising a range of tools such as segmentation and future focused research you will feed into service design, policy development and strategic planning to deliver inclusive, responsive and sustainable housing services. You will drive strategic foresight by embedding horizon scanning into our ways of working, enabling the organisation to proactively track social change, innovation, and sector or wider market trends that inform decision-making and future planning Your insights will help shape forward-thinking approaches that reflect the diverse needs of our customers and enable the organisation to proactively respond to future challenges and opportunities. This role is part of our Customer directorate where you'll help us to lead the way in keeping our promise to more than 100,000 customers. What you'll achieve Lead and deliver strategic research aligned with Orbits 2030 strategy, generating actionable insights into emerging tenant needs and future behaviours to inform policy, service design, and long-term planning. Deliver high-impact insight outputs, including interactive Voice of the Customer reports, visual dashboards, and workshops that influence Exec, Board, and Committee-level decisions. Maintain a strong understanding of housing sector regulations, including the Consumer Standards, Tenant Satisfaction Measures (TSMs), and the Social Housing Regulation Act, while measuring and analysing the TSMs in line with regulatory reporting requirements to identify key drivers of tenant satisfaction and generate insights that inform service improvements and support our 2030 ambitions. Work collaboratively with Customer Excellence leads, operational teams, and colleagues across the organisation to embed the customer voice and actionable insights at every level of our services. Ensure that insights drive real change and continuous improvements, shaping the direction of customer journeys and influencing our ways of working. Drive the use of customer segmentation to inform services and improve inclusive, personalised customer journeys, with a focus on those with extra support needs or harder to reach groups.What you'll bring Essential skills Ability to translate complex data into clear, compelling narratives and visual reports. Proven ability in managing/ maintaining large databases, with strong data literacy skills to interpret, validate and communicate data effectively. Proven experience of applying statistical and analytical techniques in a customer experience or insight role. Strong skills in both quantitative and qualitative research methodologies. Adept at simplifying complex concepts and adapting communication style to suit varied audiences.Why Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role We are seeking an experienced Senior Technical Business Analyst to join us for a 12 month fixed-term period, working on key projects within our Everyday Excellence programme. This role provides advanced analytical capability across business requirements, data flows, and BI delivery. You will lead complex analysis of reporting logic, KPIs, business rules, data lineage, and future-state reporting designs, ensuring readiness for Data Engineering and BI development. The successful candidate will be proactive, analytical, and rigorous in their approach, with strong relationship building skills, across business and technical team. The Senior will be comfortable handling complexity and ambiguity whilst communicating clearly with ability to articulate technical logic. This role is part of Technology & Information where you'll help us give colleagues the infrastructure, support and insight they need to be brilliant. This is an agile working role, based out of our Coventry office 2-4 times per month. What you'll achieve Gather, clarify, and translate complex reporting and analytical requirements across multiple directorates Lead the full requirements lifecycle including detailed logic definition, documentation, prioritisation, traceability, and change control Analyse AS-IS reporting assets, KPIs, business rules, lineage, and data-quality patterns. Produce TO-BE reporting models including personas, service designs, and conceptual data mappings Define KPI formulas, DAX-ready logic, acceptance rules, and reporting semantics Translate business rules into BI-ready technical specifications for Power BI Developers Provide data transformation and mapping clarity in collaboration with Data Engineering Facilitate technical workshops involving complex logic, reconciliation, and dependencies Support solution assessment, feasibility analysis, and business-case contribution Ensure alignment with governance, data quality, security controls, and design assurance Support UAT planning, KPI validation, and reconciliation activities Mentor BAs and contribute to analytical standards across the workstreamWhat you'll bring Essential skills BA experience in BI, data, analytics, or reporting programmes Deep understanding of data structures, semantic models, KPIs, business rules, and BI logic Strong requirements lifecycle expertise including traceability and controlled change Skilled in solution assessment and feasibility analysis Excellent stakeholder engagement, facilitation, and communication skills Strong analytical capability including data investigation and reporting logic validation Proficiency with Azure DevOps or similar tools Strong documentation and technical specification writing capability Why Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

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