Trabajos progress housing en HayesCrear alertas

Job Title: Business Support Officer (Repairs Coordinator / Scheduler)\nLocation: Hillingdon (Office-Based)\nWorking Hours: Monday to Friday, 8:00am–4:00pm or 8:30am–4:30pm\n\nAbout the Company\n\nWe are working with a well-established main contractor specialising in refurbishment projects across multiple sectors. With over 30 years of industry experience, the company has built a strong reputation for delivering high-quality projects and exceptional client satisfaction.\n\nTheir diverse portfolio includes: Social housing maintenance, Office refurbishment, Building development, Hospital and school refurbishments, High-end residential developments\n\nRole Overview\n\nWe are seeking an experienced and highly organised Business Support Officer (Repairs Coordinator/Scheduler) to support the delivery of a major social housing maintenance contract for a local authority, with opportunities to contribute to additional contracts as the business expands.\n\nThis is a key role focused on coordinating repairs, scheduling works, and ensuring the smooth day-to-day operation of contract support functions.\n\nKey Responsibilities\n\n * Organise and schedule repair and maintenance tasks for trade operatives\n\n * Assign workloads effectively to maximise efficiency and meet service deadlines\n\n * Track the progress of jobs and ensure systems are updated in real time\n\n * Serve as the main point of contact for operatives, supervisors, and internal departments\n\n * Communicate with clients, including local authority stakeholders, as required\n\n * Ensure all activities are accurately recorded and completed in line with agreed service levels\n\n * Maintain up-to-date and accurate data across internal systems\n\n * Provide administrative and operational support to the wider contract team\n\n * Manage scheduling challenges and prioritise urgent or emergency repair requests\n\nKey Requirements\n\n * Experience in a coordination, scheduling, or business support role\n\n * Background within social housing, property services, or facilities management\n\n * Demonstrable experience in planning and scheduling repairs\n\n * Solid understanding of responsive maintenance environments\n\n * Experience working with local authority contracts is advantageous\n\nSkills & Competencies\n\n * Confident user of Microsoft Office and general IT systems\n\n * Familiarity with housing management systems (Oneserve experience is a strong advantage)\n\n * Excellent organisational skills with the ability to manage competing priorities\n\n * Comfortable working in a fast-paced, reactive environment\n\n * Strong written and verbal communication skills\n\n * Proactive problem\n\nWhat’s on Offer\n\n * \n\n Supportive and collaborative working environment\n\n * \n\n Opportunities for career development and progression\n\n * \n\n Exposure to high-profile local authority contracts\n\n * \n\n Stability within a growing and reputable organisation\n\nAdditional Information\n\n * \n\n Fully office-based role in Uxbridge (no remote working)\n\n * \n\n Requires reliability, flexibility, and a proactive approach\n\n * \n\n Opportunity to support additional contracts as the business grows\n\nApply now to join a forward-thinking contractor delivering impactful refurbishment projects across the UK

Electrical Tester\n Harrow\n £40,000 - £45,000 Basic + Overtime (OTE £50k) + Van + Training + Progression + Stability + Pension + Immediate Start\n\nAre you a qualified electrical tester with strong experience looking for a long-term and rewarding role with a leading electrical contractor? If so, this is a fantastic opportunity to join a growing company that values quality workmanship, professionalism, and employee development.\n\nAs an electrical tester you'll carry out EICRs and remedial works across domestic and commercial properties, mainly within social housing and council contracts. This role offers job variety, independence, and the chance to progress within a well-established business that rewards commitment and technical excellence.\n\nYour Job As An Electrical Tester Will Include: \n\n* Carrying out fixed wiring testing (EICR) in domestic and commercial properties\n * Completing remedial works at time of testing and follow-up rewire programmes\n * Using EasyCert for electronic certification and job documentation\n * Liaising with tenants and clients, delivering excellent customer service\n * Ensuring all work meets the latest electrical and safety regulations\n * Occasionally working alongside an Electrical Improver to assist with site tasks\n\nAs An Electrical Tester You Will Have: \n\n* NVQ Level 3 or equivalent in Electrical Installation \n * City & Guilds 2391 or equivalent Inspection & Testing qualification \n * 18th Edition Wiring Regulations (C&G 2382)\n * Experience in domestic and commercial EICR testing and remedial work\n * Strong knowledge of fault-finding and diagnostics\n * Excellent communication and customer service skills\n * Full UK driving licence and willingness to travel in and around London\n\nApply now or call Billy on (phone number removed) for immediate consideration!\n\nKeywords: 2391, NVQ Level 3, Testing and Inspection Engineer, Electrical Engineer, Electrician, Electrical, City And Guilds, Maintenance Engineer, Building Services Engineer, Domestic Electrician, Domestic, Residential, Property, Housing, Barnet, Brent, Camden, Ealing, Harrow, Hillingdon, Islington\n\nThis vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.\n\nFuture Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed

Our client requires a Contracts Manager on a permanent basis at their offices in Wembley. They are an established construction and maintenance and provider to the social housing and education sectors.\nThe successful Contracts Manager candidate will require effective and efficient operational management and delivery of contracts whilst maintaining high levels of customer and client satisfaction and health & safety standards.\nProfessional line management of all the Contract Managers operational direct reports ensuring high levels of staff competencies and training are to be maintained and aligned with consistent engagement with supply chains to deliver operational excellence.\nContract Manager to be responsible for operations management by working in partnership with clients to ensure that operational expectations are met, building positive working relationships with client representatives.\nContract Manager to monitor the overall performance of the contract ensuring the contract KPI’s are achieved.\nContract manager to review project cashflow and ensure commercial performance and profit targets are achieved and maintained.\nContinual monitoring of the progress of contracts by the Contracts Manager to ensure works are completed on time, to a high-quality standard and to agreed specifications.\nContract Manager to hold regular monthly performance reviews with supply chains to manage relationships and drive improvements where required.\nContracts Manager to implement high levels of health and safety standards and ideally to have over 5 years Contract management experience within the Social Housing sector, delivering operational planned and reactive repairs & maintenance projects.\nContracts Manager to have strength of character to respectfully enforce Corporate Policies/Procedures and will have a BSc in Construction management, IOSH and SMSTS.\nContract Managers hours are 8 am - 5 pm, salary to be in the region of £65k - £75k for this permanent position.\nIf interested in this Contract Managers role please send CV and / or call Seamus to discuss

Our client requires a Quantity Surveyor to assist the team on a permanent basis at their offices in Wembley. They are an established construction and maintenance and provider to the social housing and education sectors.\nThe ideal Quantity Surveyor candidate will be stepping up from an assistant / junior postion and looking to make their mark and progress to the next level.\nQuantity Surveyor to ensure that variations are priced and submitted to the client’s representative on a regular basis.\nQuantity Surveyor to assist site and project managers and the clients in the identification and recording of variations.\nAlong with understanding the key financial risks and opportunities associated with the Contract(s) and taking all necessary measures to mitigate risk and enhance opportunities the Quantity Surveyor will also report back to the business on the status of these.\nQuantity Surveyor to develop and monitor performance against pre-determined key performance Indicators for the region.\nQuantity Surveyor to analyze statistical trends in project data and report monthly adverse trends and suggest potential mitigation strategies.\nQuantity Surveyor to ensure all critical deadlines are met monthly, specifically submission of valuations, internal CVRs, cash flow forecasts, internal forward work plans, sub-contract ordering, valuing of sub-contract works and processing sub-contract payments all in accordance with deadline schedules set by the line manager.\nQuantity Surveyor to liaise with the site and project managers to ensure maximum efficiency of working methods and material procurement.\nQuantity Surveyor to have experience of pricing models: NHF SOR codes, basket rates, schedule of items, bill of quantities, etc along with experience of JCT, NEC, TPC, PPC and NHF standard forms of contract.\nQuantity Surveyors hours are 8 am - 5 pm, salary to be in the region of £45k for this permanent position.\nIf interested in this Quantity Surveyors role please send CV and / or call Seamus to discuss

Role Overview\nWe are seeking an experienced and highly organised Business Support Officer to support the delivery of a large General Build contract for Islington Council, with potential involvement in similar contracts in the future.\nThe successful candidate will play a key role in coordinating repairs, planning and scheduling works for trade operatives, and ensuring the smooth day to day running of contract support functions.\nKey Responsibilities\n * Plan, schedule, and coordinate repairs and maintenance jobs for trade operatives\n * Allocate work efficiently to ensure productivity targets and deadlines are met\n * Monitor job progress and update systems accordingly\n * Act as a central point of contact for operatives, supervisors, and internal teams\n * Liaise with clients, including local authority representatives, where required\n * Ensure all works are logged, tracked, and completed in line with service level agreements\n * Maintain accurate records and ensure data integrity across systems\n * Support the wider contract team with administrative and operational tasks\n * Assist in resolving scheduling conflicts and responding to urgent or emergency repairs\nKey Requirements\n * Previous experience in a Business Support, Scheduling, or Coordination role\n * Strong background in social housing and/or facilities management (FM) contracts\n * Proven experience in repairs planning and scheduling for trade operatives\n * Good understanding of responsive maintenance and property services\n * Experience working on local authority contracts is highly desirable\nSkills and Competencies\n * Proficient in IT systems and Microsoft Office packages\n * Working knowledge of housing management systems, particularly Oneserve, is highly desirable\n * Strong organisational and time management skills\n * Ability to work in a fast-paced environment and manage multiple tasks\n * Excellent communication skills, both written and verbal\n * Problem-solving mindset with the ability to prioritise effectively\n * High level of accuracy and attention to detail\nAdditional Information\n * This is a fully office-based role\n * The position supports a key contract and requires reliability and flexibility\n * Opportunity to support additional contracts as the business grows\nWhat We Offer\n * A supportive and collaborative working environment\n * Opportunities for development and progression\n * The chance to work on high-profile local authority contracts

Resident Liaison Officer (SHDF) | North & West London | £22.57 per hour\n\nSocial Housing – Decarbonisation & Energy Efficiency | Temp to Perm\n\nAre you an experienced Resident Liaison Officer with a background in Social Housing Decarbonisation Fund (SHDF) works We are seeking a professional and enthusiastic RLO to join a major energy efficiency contract covering a diverse patch across North and West London.\n\nThis is a Temp to Perm opportunity offering immediate work at a competitive rate, with a clear pathway to a permanent career with a leading property services provider. You will play a pivotal role in supporting residents through essential property upgrades designed to improve home comfort and energy efficiency.\n\nTHE OFFER\n\nPay Rate: £22.57 per hour\n\nContract: Temp to Perm (Long-term stability with a permanent career path)\n\nLocation: Patch coverage includes Tottenham, Hayes, Haringey, Wembley, Finchley, and Camden.\n\nExpenses: Travel expenses are covered at 45p per mile.\n\nRequirements: Must have a full UK Driving Licence and access to your own vehicle.\n\nTHE ROLE (SHDF Workstreams)\n\nYou will be the primary point of contact for residents throughout the lifecycle of their property upgrades. This project is specifically focused on decarbonisation measures, including:\n\nInsulation: Coordinating loft insulation and top-ups.\n\nVentilation: Managing the installation of fans, trickle vents, and door undercuts to improve airflow.\n\nSmart Tech: Overseeing the installation of Switchee smart home devices.\n\nKey Responsibilities:\n\nResident Engagement: Conducting home visits to explain the benefits of the SHF works and what to expect during installation.\n\nAccess Coordination: Working closely with site teams and residents to ensure high access rates and minimal project delays.\n\nData Management: Maintaining accurate records and tracking project progress using Microsoft Excel.\n\nCustomer Service: Delivering fantastic service by resolving queries on-site and managing resident expectations professionally.\n\nCompliance: Ensuring all resident choices and site visit notes are documented for audit purposes.\n\nCANDIDATE REQUIREMENTS\n\nExperience: Essential. You must have proven experience as an RLO specifically working on Social Housing Decarbonisation Fund (SHF) projects.\n\nTechnical Knowledge: Familiarity with ventilation, insulation, and smart home technology (Switchee) is highly desirable.\n\nIT Skills: You must be well-versed in Microsoft Excel for reporting and tracking work orders.\n\nSoft Skills: Professional, enthusiastic, and able to communicate effectively with a diverse range of stakeholders.\n\nMobility: A full UK Driving Licence and access to a reliable vehicle are mandatory for this role.\n\nIf you are a dedicated RLO with SHF experience looking for a stable Temp to Perm role in North/West London, please apply now with your updated CV

Electrical Tester\n Hounslow \n £40,000 - £45,000 Basic + Overtime (OTE £50k) + Van + Training + Progression + Stability + Pension + Immediate Start\n\nAre you a qualified electrical tester with strong experience looking for a long-term and rewarding role with a leading electrical contractor? If so, this is a fantastic opportunity to join a growing company that values quality workmanship, professionalism, and employee development.\n\nAs an electrical tester you'll carry out EICRs and remedial works across domestic and commercial properties, mainly within social housing and council contracts. This role offers job variety, independence, and the chance to progress within a well-established business that rewards commitment and technical excellence.\n\nYour Job As An Electrical Tester Will Include: \n\n* Carrying out fixed wiring testing (EICR) in domestic and commercial properties\n * Completing remedial works at time of testing and follow-up rewire programmes\n * Using EasyCert for electronic certification and job documentation\n * Liaising with tenants and clients, delivering excellent customer service\n * Ensuring all work meets the latest electrical and safety regulations\n * Occasionally working alongside an Electrical Improver to assist with site tasks\n\nAs An Electrical Tester You Will Have: \n\n* NVQ Level 3 or equivalent in Electrical Installation \n * City & Guilds 2391 or equivalent Inspection & Testing qualification \n * 18th Edition Wiring Regulations (C&G 2382)\n * Experience in domestic and commercial EICR testing and remedial work\n * Strong knowledge of fault-finding and diagnostics\n * Excellent communication and customer service skills\n * Full UK driving licence and willingness to travel in and around London\n\nApply now or call Billy on (phone number removed) for immediate consideration!\n\nKeywords: 2391, NVQ Level 3, Testing and Inspection Engineer, Electrical Engineer, Electrician, Electrical, City And Guilds, Maintenance Engineer, Building Services Engineer, Domestic Electrician, Domestic, Residential, Property, Housing, Brent, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, and Hounslow, Chiswick\n\nThis vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.\n\nFuture Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed

Your new company \nAn established and fast‑growing contractor is delivering high‑quality refurbishment, maintenance, and energy‑efficiency programmes across London. The organisation partners with local authorities, housing associations, and social housing providers to deliver essential building improvements that make a real difference within local communities. As part of their continued expansion, they are seeking a driven and commercially minded Quantity Surveyor or Assistant QS to join their office‑based team in Wembley. This is an excellent opportunity for someone who thrives in a dynamic environment and wants to play a key role in shaping the commercial success of multiple high‑impact building programmes.\n\nYour new role \nThis role offers an exciting opportunity for an experienced Quantity Surveyor to take ownership of the commercial delivery of a diverse portfolio of refurbishment and maintenance projects across West London & North London. You'll play a key part in managing all commercial and financial elements, from cost forecasting and budget control to subcontractor procurement and CVR reporting. The position provides exposure to a wide range of meaningful workstreams, including long-term kitchen and bathroom upgrades, external works to residential blocks, NHF Schedule of Rates maintenance, void refurbishments, and energy efficiency programmes. Candidates will thrive in this role if they enjoy autonomy, variety, and contribute to high-impact housing improvement initiatives.\nWhat you'll need to succeed \nTo succeed in this role, candidates will need solid Quantity Surveying experience (5+ Years) within social housing or refurbishment environments, supported by strong commercial skills in forecasting, budgeting, CVRs, and risk management. You should be confident in procuring and managing subcontractor packages, with good knowledge of key workstreams such as kitchen and bathroom upgrades, external works, NHF Schedule of Rates, void refurbishments, and energy‑efficiency projects. Strong stakeholder‑management skills, an analytical mindset, and sharp attention to detail are essential for maintaining financial accuracy across multiple projects. A proactive, solutions‑driven attitude and a full UK driving licence are also required.\nWhat you'll get in return We're looking for either an ambitious Assistant Quantity Surveyor with 3-4 years' experience who is ready to take the next step in their career, with a salary of up to £45,000 for those eager to grow and develop. For experienced Quantity Surveyors with a strong background in social housing, there is an attractive package available with salaries of up to £60,000 + benefits. This is an excellent opportunity for motivated professionals who want to progress, take on greater responsibility, and build their expertise within a supportive and expanding team.\n\nWhat you need to do now \n\nIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.\nIf this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.\n\nHays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Electrical Tester Harrow £40,000 - £45,000 Basic + Overtime (OTE £50k) + Van + Training + Progression + Stability + Pension + Immediate StartAre you a qualified electrical tester with strong experience looking for a long-term and rewarding role with a leading electrical contractor? If so, this is a fantastic opportunity to join a growing company that values quality workmanship, professionalism, and employee development.As an electrical tester youll carry out EICRs and remedial works across domestic and commercial properties, mainly within social housing and council contracts. This role offers job variety, independence, and the chance to progress within a well-established business that rewards commitment and technical excellence.Your Job As An Electrical Tester Will Include: * Carrying out fixed wiring testing (EICR) in domestic and commercial properties * Completing remedial works at time of testing and follow-up rewire programmes * Using EasyCert for electronic certification and job documentation * Liaising with tenants and clients, delivering excellent customer service * Ensuring all work meets the latest electrical and safety regulations * Occasionally working alongside an Electrical Improver to assist with site tasksAs An Electrical Tester You Will Have: * NVQ Level 3 or equivalent in Electrical Installation * City & Guilds 2391 or equivalent Inspection & Testing qualification * 18th Edition Wiring Regulations (C&G 2382) * Experience in domestic and commercial EICR testing and remedial work * Strong knowledge of fault-finding and diagnostics * Excellent communication and customer service skills * Full UK driving licence and willingness to travel in and around LondonApply now or call Billy on 07458163030 for immediate consideration!Keywords: 2391, NVQ Level 3, Testing and Inspection Engineer, Electrical Engineer, Electrician, Electrical, City And Guilds, Maintenance Engineer, Building Services Engineer, Domestic Electrician, Domestic, Residential, Property, Housing, Barnet, Brent, Camden, Ealing, Harrow, Hillingdon, IslingtonThis vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. JBRP1_UKTJ

Site Manager - Passive Fire Protection Location: Ealing with travel Salary: £48k + company vehicle Full-time, permanent role We are working with a leading passive fire protection contractor to find a successful and proactive Site Manager to join their team in Ealing. We are ideally looking for candidates with previous experience working fire doors, fire stopping, compartmentation, and containment systems, with a proven track record of successful people management and service delivery. Daily Responsibilities of the successful Projects Manager will include: Manage multiple passive fire protection (PFP) projects from inception to completion, ensuring delivery on time, within budget, and to specification. Supervise and coordinate daily site activities for fire safety and remedial works (FRA projects). Oversee both direct labour teams and subcontractors, maintaining high standards of safety, quality, and performance. Oversee the installation, inspection, and maintenance of fire doors, fire stopping, compartmentation, and containment works. Conduct site inductions, toolbox talks, and quality/safety checks. Maintain accurate site records, progress reports, and photographic evidence using digital tools. Liaise with clients, residents, and internal teams to ensure smooth project delivery in live social housing environments. Ensure compliance with all fire safety regulations, company procedures, and relevant standards (BS EN 1634, BS 8214, BS 9999).Project Manager Salary & Package: You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to £48k + company vehicle Please apply online now

Multi Trade Operative - Social Housing Repairs Location: Covering KT & UB Postcodes (Kingston, Uxbridge & Surrounding Areas) Salary: Up to £39,000 per annum + Company Van + Fuel Card Hours: Full-Time, Permanent | Monday to Friday, 08:00 - 17:00 Job Overview: Are you a skilled and versatile Multi Trade Operative looking for a secure, full-time role with consistent local work? Join a respected social housing maintenance provider, where you'll be responsible for delivering quality repairs and maintenance across tenanted properties. Key Responsibilities: As a Multi Trade Operative, your duties will include: Carpentry: Hanging doors, fitting kitchens, repairing flooring, skirting, etc. Plumbing: Tap replacements, fixing leaks, installing bathroom fittings. Plastering & Decorating: Patching, full re-skims, painting, and making good. Tiling & General Maintenance: Tiling and general maintenance tasks as required. Job Management: Logging jobs and updating progress via handheld PDA device. What We're Looking For: Experience: Previous experience as a Multi Trade Operative, Multi Trader, or Carpenter/Maintenance Operative. Skills: Skilled in at least two core trades (e.g., carpentry, plumbing, plastering, decorating). Work Setting: Comfortable working in both occupied and void social housing properties. Licence: Full UK manual driving licence is essential. What's On Offer: Salary: Up to £39,000 per annum (depending on experience). Company Van & Fuel Card: Provided for work use. Benefits: 25 days annual leave + bank holidays. Access to exclusive employee discounts (retail, holidays, restaurants, etc.). Annual company fun days for you and your family. Ongoing training and career development opportunities. How to Apply: To apply or for more information, contact Victoria quoting LON123 for a confidential chat

Gas Service Engineer (Commercial) £38,000 - £42,000 + Progression + Funded Qualifications + Van + Phone + Overtime + Training Wembley, London Are you a qualified Commercial Gas Engineer, looking to join a rapidly growing business that will develop your career through a range of bespoke Miele product training and a clear scope to progress into management roles within 1 year? Founded over 30 years ago, this well-established and growing business specialises in the installation, maintenance, and servicing of a wide range of white goods appliances. Serving a diverse client base-including some of London's most prestigious hotels-they take pride in their client relationships. Offering in-house product training on Miele appliances, they are committed to upskilling their Engineers. In this role you will be covering London and surrounding areas to service and repair a range of white goods. You will be sent jobs the night before with your entire route planned, working primarily in councils, large housing associations, and care homes. There will be a van provided which can be used for personal use, and plenty of optional overtime. This role would suit a qualified Commercial Gas Engineer looking to progress their career into management roles within a rapidly growing business. The Role: Servicing and repairing white goods Working within commercial and domestic properties Covering London and surrounding areas Monday to Friday, 8am - 5pm Optional overtime available after 5pm, Saturdays, and Sundays at 1.5x pay The Person: Qualified Commercial Gas Engineer Reference Number: BBBH24892b Service, Engineer, Engineering, Mechanical, Electrical, White, Goods, Washing, Domestic, Commercial, Gas, Laundry, London, High Wycombe, Croydon, Mitcham, Sutton, Orpington, Caterham If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. TPBN1_UKTJ

Site Manager - SHDF works * Location - Ealing * Client - London Borough of Ealing * Salary - Up to £65k + package * Scope of works - SHDF - window/door replacements, EWI and IWI on scattered properties (1 mile from each other) Role We are working exclusively with a well known Planned Maintenance company. Together we are looking for a dynamic and motivated Site Manager. As Site Manager, you will take full responsibility for the day-to-day management of site operations across occupied social housing properties. You will be delivering works under the Social Housing Decarbonisation Fund (SHDF), ensuring projects are completed safely, on time, within budget, and to the highest quality standards. Key Responsibilities * Manage site teams, subcontractors, and suppliers * Oversee health & safety compliance and site documentation * Ensure works are delivered in line with programme and budget * Maintain excellent client relationships and attend progress meetings * Coordinate works within occupied properties, ensuring minimal disruption to residents * Monitor quality control and ensure compliance with PAS 2030/2035 standards (where applicable) * Report progress to senior management Requirements * Proven experience as a Site Manager within social housing/property services * Strong background in retrofit, SHDF, EWI/IWI, and window/door replacement projects * Experience working within occupied properties * SMSTS, CSCS (Black/Gold), First Aid at Work * Strong leadership and communication skills * Full UK driving licence / Own car Package * Salary up to £65,000 * Car allowance + fuel card * Pension scheme * Career progression within a growing, reputable contractor

Customer Service Caseworker / Service Recovery Complaints Officer A fantastic opportunity for a proactive customer service professional with strong case management, problem-solving and stakeholder engagement skills to deliver service recovery and improve customer satisfaction within a regulatory environment. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Complaints Officer, Housing Officer, Case Handler, Resident Liaison Officer, Customer Service Representative, Complaints Handler, Service Recovery Caseworker, Housing Caseworker, Supported Housing Worker This is officially known within the organisation as a Service Recovery Caseworker SALARY: £31,397 to £38,007 per annum + Benefits LOCATION: Hybrid working role split between the office in Ealing (W5) and the remaining time from home JOB TYPE: Full-Time, 11 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Caseworker to join a busy customer service and service improvement team. As a Customer Service Caseworker you will take ownership of customer cases where there has been high contact, working proactively to resolve issues and prevent escalation into formal complaints. The Customer Service Caseworker will analyse case histories, identify service failures and collaborate with internal teams to deliver timely resolutions that improve the customer experience. This is a varied and rewarding role where strong communication, CRM systems knowledge and a customer-focused approach are essential to driving service excellence. APPLY TODAY Apply Today to take the next step in your career. Apply Now for our Recruitment Team to review your application. DUTIES Your duties as the Customer Service Caseworker include: • Case Review and Analysis: Assess high volumes of customer contact across multiple channels, reviewing history, actions taken and vulnerabilities, • Case Triage: Apply service recovery principles to prioritise and manage cases effectively, • Customer Communication: Provide clear, professional support via telephone, correspondence and face-to-face interactions, • First Contact Resolution: Resolve issues promptly wherever possible to enhance customer satisfaction, • Stakeholder Collaboration: Work closely with internal departments and external partners to address service concerns, • Escalation Management: Identify high-risk cases and escalate appropriately to meet service level agreements, • Case Management Systems: Maintain accurate records using CRM systems including Dynamics, • Progress Monitoring: Track cases from initial contact through to resolution, coordinating meetings where required, • Continuous Improvement: Record lessons learned to support service improvements and best practice, • Mailbox Management: Respond to internal and external queries efficiently, ensuring timely follow-up CANDIDATE REQUIREMENTS • GCSEs (or equivalent) including Maths and English, • Previous experience in customer service, and must have social housing or property management experience, • Understanding of policies, repair obligations and safeguarding processes, • Strong analytical ability with a proactive approach to resolving issues, • Excellent verbal and written communication with strong interpersonal skills, • High level of accuracy when managing case records and documentation, • Ability to remain calm, assertive and professional in challenging situations, • Experience with Microsoft Office, Outlook, Excel, Word and CRM systems BENEFITS • 25 days’ holiday plus Bank Holidays, increasing to 28 days with service • Up to 8% contributory pension scheme • Flexible working arrangements • Annual health and lifestyle allowance of up to £300 This role requires a DBS check The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14610 Full-Time, Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online |

Repairs & Maintenance Supervisor Ealing Full-time, Permanent £44,850 + company vehicle, fuel card and benefits We're working with a well-established property services provider to recruit an experienced Repairs & Maintenance Supervisor to support a busy housing portfolio in West London. What you'll be doing: You'll split your time between site and admin, keeping a close eye on quality, progress, and performance. Day to day, that includes: Carrying out pre- and post-inspections across occupied properties Checking works at height (including scaffolding, windows, doors, snagging) Supervising operatives and subcontractors across multiple jobs Keeping works moving across planned, cyclical and responsive programmes Making sure everything meets expected standards and regulations Monitoring productivity and flagging any issues early Visiting sites regularly to check progress and resolve problems Updating jobs and reports using handheld systems and Excel Dealing with residents professionally and resolving queries where needed Ensuring health and safety procedures are followed at all times Requirements: This role would suit someone who has come up through the tools and moved into supervision, with a solid understanding of building maintenance. You'll likely have: Experience supervising within a repairs/maintenance environment A trade background with good all-round knowledge Experience managing subcontractors and different trades on site Confidence carrying out inspections and signing off work A good understanding of both planned and reactive maintenance The ability to organise workloads and keep things running smoothly Decent IT skills (Excel and job management systems) A strong approach to customer service A full UK driving licenceYou'll also need to be eligible to work in the UK and comfortable completing pre-employment checks. Benefits: 25 days holiday + bank holidays Company van and fuel card Staff perks and discount schemes Paid volunteering day(s) Family-friendly policies Long-term stability within a growing business This is a good opportunity for someone who wants a steady, long-term role with a company that has a strong pipeline of work and a consistent footprint in the sector. If you'd like to know more, Apply now

Site Manager – Social Housing – Refurbishment Schemes - West London Prosper Recruitment are working in partnership with one of the UK’s largest providers of residential retrofitting for decarbonisation. Due to growth and new contracts won they are seeking a Site Manager for North London. This is to work with one of this Main Contractors clients, a Housing Association where the scope of work can include: EWI, IWI, Solar Panel Installation, ASHP, Windows and Doors, Loft Insulation etc. This is a permanent position where your responsibilities will include the following: • Ensuring weekly progress reports are completed and issued to contract team., • Review all required RAMS and ensure H&S of sites and company is fulfilled., • Regularly monitor and liaise with the reporting Manager regarding the master programme, ensuring adequate labour and sub-contractor resources are procured and able to meet the programme., • Carry out weekly toolbox briefings to the site teams and sub-contractors., • Plan and efficiently organise the site facilities and logistics, ensuring all equipment on site is fit for purpose and only operated by appropriately trained staff., • Requisition all materials and oversee the deliveries and ensure they are done so in adequate time in line with the construction programme and procurement schedule., • Ensure workmanship and material standards are achieved in accordance with designs, specifications, building regulations, health and safety legislation as well as quality standards., • Liaise with surveyors regarding cost control, waste management, variations and confirmation of instructions., • Organise and chair weekly client / contractor review meetings., • Maintain comprehensive and accurate records of own activity related to projects to enable traceability., • Carrying out safety inspections and fulfilling the health, safety and welfare responsibilities as detailed in the Company’s policy. Skills: • Proficient in IT (Excel / Word)., • Organisational Skills., • Excellent people management., • Ability to motivate others., • Team working skills., • Ability to plan and organise resources., • Knowledge of current PAS2030 & 2035 requirements(desirable) Qualifications: • SMSTS, • CSCS Card, • First Aid (3 Day), • NVQ L6 – Construction Site Management(desirable), • Full UK Driving Licence Experience: • 2+ years construction experience managing projects including programmes & H&S requirements, • Energy Efficiency and/or social housing experience

In a Nutshell… We have a fantastic opportunity for a Senior Technical Coordinator to join our team within Vistry West London, at our office in Ealing. As our Senior Technical Coordinator, you will be tasked with the control of the complete design process involving the management of consultants, liaison with the relevant statutory and local authorities and other internal and external stakeholders as necessary. To ensure the designs complies to all necessary legislation, associated standards and Vistry Group specification, policy, and procedures. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits…In return, what we would like from you… Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering. Extensive experience working within a technical role at a residential house builder. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word. Proven ability in a Senior Technical Coordinator role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Excellent organization and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. Professional aptitude and appearance at all times. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure and accept criticism of work. Be able to work effectively in a team. Good level of communication skills, with the necessity to liaise with internal staff and external bodies. Be practical and methodical with good analytical skills. Embrace the company's core values. Willing to work extra to meet deadlines as and when the business needs require it.Desirable… Member of professional body e.g. ICE, CIAT, CIOB Principle Designer and associated Health and Safety training/ qualifications. CSCS card qualification. Use of Viewpoint drawing management system. Proficient use of Auto Cad. Management of technical fees and services cost to complete. Continued professional development and keeping up to date with changes within the industry.More about the Senior Technical Coordinator role… Manage multiple sites as agreed with the Technical Director/Manager from design stage to post completion, in line with delivery programme and key dates. Undertake the Principal Designer role as defined within the Construction Design & Management Regulation 2015 and completion of all necessary Health, Safety & Environmental documents, in line with Group Policy & procedures. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with Group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans and the house type working drawing packs. Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors. Undertaking value engineering assessments and ensure buildability is considered. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 & S278 followed by timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Co-ordinate information and liaise with architects, civil and structural engineers, and landscape architects, ensuring consistency between various designs. Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing, and providing the Sales & Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Submission of all information to NHBC and obtaining approval of same, obtaining SAP Assessments together with PEA' and EPC's, Robust Standard Details and any other requirements. Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings. Assist the Land, Planning & Development teams with advice during the land acquisition stage and assist in the information to discharge of planning conditions. To monitor and report technical & development fees including S106 obligations. Resolve all technical related queries including conducting site visits and site progress meetings as required. Attend departmental meetings as required. Chair predevelopment meetings with external consultants and internally within the business unit. Ensure all relevant stakeholders are kept informed.Finally, let's tell you a bit more about us… We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-HA1

Progress Housing Group is seeking an experienced and forward-thinking leader to become the next Director of Progress Lifeline, guiding the service through its next phase of development at a pivotal time for the technology enabled care sector. Why Join Progress Housing Group. Progress Housing Group i

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Progress Housing Group is seeking an experienced, forward‑thinking leader to become the next Director of Progress Lifeline — a pivotal role at a time of major transformation across the technology enabled care (TEC) sector. Why join Progress Housing Group?. Progress Housing Group is a values‑dr

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Why Join Progress Housing Group. Progress Housing Group is a values-driven organisation committed to improving lives and supporting communities. Progress Housing Group is committed to building a diverse and inclusive workforce and welcomes applications from all sections of the community.

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

A leading community-focused organization in the United Kingdom is seeking an experienced Director for its technology enabled care service.This pivotal role requires strategic leadership to transition from analogue to digital services, focusing on innovation and partnership growth.Candidates should h

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu