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Annual salary: up to £40,914.88 Supervisor Location: Norwich Full Time Permanent Salary up to £40,914.88 per annum, plus, company van & fuel card 42.5 hours per week (8-5 Monday- Friday) About the role: We’re currently seeking a skilled and experienced Supervisor to lead our team as part of a social housing contract in Norwich. This is a dynamic, field-based leadership role where you’ll oversee the delivery of reactive repairs and planned maintenance across occupied properties. This is a fantastic opportunity to step into a leadership role with a strong pipeline of work and a growing presence in the area. You’ll play a key part in ensuring homes are safe, compliant, and ready for residents, making a real impact in the community. Duties: Supervise day-to-day delivery of planned Major maintenance works across occupied properties Ensure all works are completed safely, efficiently, and to required quality standards Conduct regular site visits to monitor progress, resolve issues, and ensure resident satisfaction Allocate resources and operatives effectively to meet service targets and contractual obligations Manage work schedules and priorities to minimise disruption to residents Ensure full compliance with Health & Safety regulations, COSHH, and company procedures Carry out quality inspections and ensure corrective actions are implemented where necessary Lead and support a team of operatives, providing guidance, coaching, and performance management Identify training needs and coordinate development opportunities for team members Enforce HR policies including attendance, conduct, and grievance procedures Monitor and maintain company assets including vehicles, tools, PPE, and van stock Oversee material usage and procurement to ensure cost-effective operations Use system reports to track performance, resource deployment, and asset condition Act as a key point of contact for residents, ensuring professional communication and issue resolution Liaise with client representatives, subcontractors, and suppliers to coordinate service delivery Support contract mobilisation, compliance audits, and service improvement initiatives Assist with budget control, forecasting, and identifying operational efficiencies Provide cover for other supervisors during absence or peak periods Attend toolbox talks, training sessions, and formal company meetings Ensure all activities reflect company values and maintain a professional image at all times Role Criteria: Previous experience within social housing in a supervisory role or similar supervisory role within housing or domestic property maintenance Proven track record of managing, monitoring, recording, and reporting Health & Safety and compliance activities Experience delivering maintenance in occupied properties City & Guilds or equivalent in a relevant trade discipline Full, valid UK driving licence Strong understanding of Health & Safety regulations, including COSHH Working knowledge of Schedule of Rates Excellent interpersonal and communication skills Effective people management with the ability to lead, mentor, and develop teams Strong customer focus and commitment to service excellence Problem-solving mindset with a results-driven approach Strong planning and organisational abilities Decisive decision-making under pressure Ability to negotiate and influence across teams and stakeholders IT literate with confident oral and written communication skills Benefits we can offer you. 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more. Family friendly policies Company Van, Fuel Card, and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Goodman Masson are currently working with a social housing organisation in Norwich to recruit for an interim Home Ownership Co-ordinator. Pay - £20 - £25 per hour INSIDE IR35 About the Role An exciting opportunity has arisen for an organised and customer-focused Home Ownership Co-ordinator to join a well-established housing organisation. This role plays a key part in delivering a high-quality Home Ownership service, supporting customers through a range of home ownership and leasehold processes. You'll coordinate and administer activities including Right to Buy, Right to Acquire, Shared Ownership transactions, staircasing, leasehold enquiries and property disposals, ensuring all legal, regulatory and customer service standards are met. This is an excellent opportunity for someone with strong administration skills, experience working to statutory deadlines and an interest in the social housing, property or legal sectors. Key Responsibilities Customer Service & Case Management • Act as a primary point of contact for home ownership customers, providing clear advice and guidance., • Manage customer cases from initial enquiry through to completion., • Ensure customers are kept informed throughout the process., • Resolve issues proactively and support positive customer outcomes., • Handle leasehold enquiries, resale and assignment requests, staircasing administration and annual communications with shared owners. Home Ownership & Compliance • Coordinate Right to Buy and Right to Acquire applications, ensuring statutory deadlines are met., • Liaise with solicitors, valuers and other external stakeholders., • Support conveyancing-related processes including lease amendments, deeds, offer-back cases and rent reviews., • Assist with regulatory reporting and ensure records remain audit-ready and compliant. Administration & Data Management • Maintain accurate records across housing management and asset management systems., • Update ownership and asset records following sales, purchases and lease changes., • Prepare customer correspondence, notices and standard documentation., • Monitor case progress, deadlines and key milestones., • Produce reports, trackers and performance information to support service About You • Strong administration experience with excellent attention to detail., • Proficiency in Microsoft Office, including Word, Excel and Outlook., • Experience working to deadlines and managing competing priorities., • Ability to interpret and manage complex information accurately., • Excellent written and verbal communication skills., • Strong problem-solving and organisational abilities., • Experience working with a range of internal and external stakeholders., • A customer-focused approach and commitment to delivering high-quality service. Desirable • Experience within social housing, property, legal or conveyancing environments., • Understanding of leasehold management, shared ownership or home ownership services., • Knowledge of Right to Buy, Right to Acquire or related housing legislation., • Experience supporting regulatory or compliance-related processes. If this role is of interest, please email over your CV to

SureserveSureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions.We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do.We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents.With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future.Sureserve Compliance CentralWe are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clientsWe are seeking an experienced gas engineer to join our busy team to carry out service, and repairs on domestic heating and hot water systems for our customers.Overview of Role:The primary responsibility of the Dual Fuel Heating Engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.Key Responsibilities: Carry out service and maintenance works on a variety of domestic properties across the region.Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards.Communicate updates and progress of work, completing the required paperwork electronically and manually.Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work.To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.Key Attributes & Requirements: Gas & oil qualifications are essential for this role including as a minimum CCN1, CENWAT, HTR1, CKR1.Out of Hours evening and weekend cover on a rota basis is required as part of this roleA friendly and professional attitude to build strong relationships with clients & tenantsIt is important that we complete all the appropriate criminal and reference checks before you start working with us.Working hours are:We are committed to providing a flexible work pattern and enhanced pay rates: 5 days per week (Mon - Fri) 8am to 5pm - 40 hrs4 days per week (working days to be agreed 8am to 7pm 40 hrs with a shift enhancement of up to £4160 per annum5 days per week (Mon - Fri) 8am to 5.30pm - 42.5 hrs with a shift enhancement of up to £2749 per annum1 hour for lunch daily, call out rota to go on doing evenings & weekend work.What We Offer: Company vehicle and fuel cardBonuses and enhanced payment optionsSupport provided for professional qualificationsEmployee wellbeing programme, occupational health support, telephone support- counselling for staffService level awarded annual leaveEnhanced maternity & paternity packagesDental/Healthcare cash planCycle to Work SchemeElectric Vehicle Leasing SchemeGender & Equality Working GroupSureserve Academy- a platform for development, career progressionEmployee Voice programmeSocial activities for all of our TeamsSureserve Legends- celebrating the fantastic ways in which our employees live our values.Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contactSuccessful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks.Join us in our mission to deliver excellence across the UK.TPBN1_UKTJ

SureserveSureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions.We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do.We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents.With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future.Sureserve Compliance CentralWe are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clientsWe are seeking an experienced gas engineer to join our busy team to carry out service, and repairs on domestic heating and hot water systems for our customers.Overview of Role:The primary responsibility of the Heating Engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.Key Responsibilities: Carry out service and maintenance works on a variety of domestic properties across the region.Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards.Communicate updates and progress of work, completing the required paperwork electronically and manually.Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work.To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.Key Attributes & Requirements: Gas qualifications are essential for this role including as a minimum CCN1, CENWAT, HTR1, CKR1.Out of Hours evening and weekend cover on a rota basis is required as part of this roleA friendly and professional attitude to build strong relationships with clients & tenantsIt is important that we complete all the appropriate criminal and reference checks before you start working with us.Working hours:We are committed to providing a flexible work pattern and enhanced pay rates: 5 days per week (Mon - Fri) 8am to 5pm - 40 hrs4 days per week (working days to be agreed 8am to 7pm 40 hrs with a shift enhancement of up to £4160 per annum5 days per week (Mon - Fri) 8am to 5.30pm - 42.5 hrs with a shift enhancement of up to £2749 per annum1 hour for lunch daily, call out rota to go on doing evenings & weekend work.What We Offer: Company vehicle and fuel cardBonuses and enhanced payment optionsSupport provided for professional qualificationsEmployee wellbeing programme, occupational health support, telephone support- counselling for staffService level awarded annual leaveEnhanced maternity & paternity packagesDental/Healthcare cash planCycle to Work SchemeElectric Vehicle Leasing SchemeGender & Equality Working GroupSureserve Academy- a platform for development, career progressionEmployee Voice programmeSocial activities for all of our TeamsSureserve Legends- celebrating the fantastic ways in which our employees live our values.Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contactSuccessful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks.Join us in our mission to deliver excellence across the UK.TPBN1_UKTJ

Come join us and make a difference in the world! Discover more at _ We are recruiting 2 Business Consultants to join our established Revenues and Benefits, and Central Government Consultancy (RBCG) Team. We require 1 Business Consultant with a background in Council Tax and/or Business Rates Administration. The Consultancy team comprises consultants with specialist knowledge of NEC Council Tax & Business Rates products, Data Migration Services, Systems Integration and Interfaces. The successful candidate will bring their skills and experience in one or more of the NEC’s products or services to extend the capabilities of the team and will be keen to both share and extend their own knowledge within the team. Key Responsibilities • Provide consultancy and training on NEC Products and Service Implementations in your area of expertise., • Deliver consultancy/training on-site and remotely via Webinar / Screen share facilities., • Carry out presentations / demonstrations for delegates depending on facilities available, as and when required., • Contribute to the development of new consultancy offerings for newly developed software / services., • Make recommendations relating to best use of NEC software in line with the client’s business needs., • Ensure all consultancy and training is delivered effectively and achieves positive customer feedback., • Ensure customer satisfaction with the products and services feeding back any issues into the consultancy group and other internal stakeholders., • Assist with product development including attending user groups and creation of user guides., • Deliver quality seminars to large customer groups., • Progress and update knowledge of relevant legislation and NEC products and services., • Extend your own and other consultancy team members capacity to deliver consultancy through internal training and mentoring., • Provide the flexibility to support management decisions as and when workloads and priorities require that you work for periods in related areas such as product management, business analysis, testing or support within the NEC business. This is home based remote role requiring fairly frequent travel around the UK, on average you would stay away around 5 nights per month so you must be happy with the travel element of the role. Essential Skills • Expertise and extensive up-to-date knowledge in one or more of the following business areas, NEC products or Services:, • Revenues (Council Tax and/or Business Rates), • Benefits (CTR/CTS and/or Housing Benefits), • Excellent communication skills, both written and verbal., • Ability to problem solve in demanding circumstances., • Ability to work on own or part of a team and on multiple projects in parallel., • UK Driving license and willing to work away from home as required. Desirable Skills • Integration / Interfaces (with NEC R&B products), • Experience of working with customers and / or external agencies., • Experience of delivering training and / or seminars. We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following: • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost), • 25 days paid holiday with the option to buy/sell, • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost), • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%, • A selection of flexible benefits to suit your individual needs, • All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. OTHER INFORMATION • Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required., • All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way.

We are currently working with a local authority in Norfolk who are seeking an experienced Lettings Assistant to join their team on a temporary basis. This is an excellent opportunity for a customer-focused housing professional with experience in lettings coordination, property administration, or housing support to contribute to the delivery of an efficient and effective lettings service. Key Responsibilities of a Lettings Assistant: • Support the end-to-end lettings process for vacant properties., • Assist with advertising available homes and coordinating allocations in line with housing policies and procedures., • Liaise with applicants, local authorities, and internal departments to progress lettings and ensure a smooth customer journey., • Arrange property viewings and communicate effectively with prospective tenants throughout the process., • Prepare offer paperwork and assist with tenancy sign-ups and related administration., • Maintain accurate records and update housing management systems., • Monitor progress of lettings cases and support the achievement of void turnaround targets., • Respond to enquiries from applicants and stakeholders, providing a high standard of customer service., • Work closely with Housing Officers, Voids, Repairs, and Income teams to ensure properties are re-let efficiently., • Assist with general administrative duties r...