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Repairs Manager / Claims Manager \n Salary: £25,000 – £30,000 + benefits (weekly pay) \n Contract: Permanent | Full-time (35 hours) \n Working Hours: Monday–Friday (8am–4pm, 9am–5pm or 10am–6pm) \n Location: Office-based or some hybrid (depending on location) \n Areas: Around Newcastle/Sunderland area \n Hebburn / Washington / South Shields / Bolden Colliery \n Free parking on-site | accessible by public transport \n \n Overview \n An exciting opportunity to join a growing team delivering managed property repairs on behalf of leading UK insurers and loss adjusters. This fast-paced role is ideal for someone with experience in claims, property repairs or customer operations who thrives on organisation, communication and delivering excellent service. \n Key Responsibilities \n\n • Manage incoming repair claims from first notification through to completion\n, • Coordinate repairs via a trusted trades / contractor network\n, • Act as the main point of contact for customers, clients, surveyors and adjusters\n, • Monitor work-in-progress and ensure all SLAs and KPIs are met\n, • Arrange emergency repairs and track progress to resolution\n, • Obtain estimates, reports and supporting documentation\n, • Handle customer queries and complaints professionally\n, • Complete claim closure checks and prepare files for invoicing\n\n \n What We’re Looking For \n\n • Experience in insurance claims, property repairs or similar environment (social housing repairs/maintenance, contractor, facilities etc.)\n, • Strong customer service and communication skills\n, • Ability to manage multiple tasks in a fast-paced setting\n, • Highly organised with strong attention to detail\n, • Confident using Microsoft Office and internal systems/job management systems (good IT skills)\n, • Positive, proactive and solution-focused approach\n\n \n What’s on offer \n\n • Competitive salary up to £30,000 (weekly pay)\n, • Hybrid working (office-based with flexibility) hours; 8-4, 9-5 or 10-6\n, • 20 days holiday plus bank holidays\n, • Ongoing training and career development opportunities\n, • Supportive, values-driven team environment\n\n \n Apply now with your CV to join a growing, well-respected organisation within the insurance claims sector. \n If you think you have the relevant experience for this Repairs Coordinator / Claims Manager role, please apply and provide a CV. By applying for the role, you will be sending us your personal data. Our Privacy Notice explains how we will use your personal data; this can be found on our website, or you can request a copy by email.

Client Account ManagerLocation: Newcastle-Upon-Tyne / Sunderland areaSalary: £45,000 £50,000 + car allowanceContract: Permanent, Full-timeWorking Pattern: Hybrid (23 days office-based)Industry: Insurance, property services, home emergency, facilities or utilities sectorsAbout the RoleWe are seeking a dynamic and commercially driven Client Account Manager to join a growing, forward-thinking business with ambitious plans for 2026 and beyond. This is a relationship-focused role, responsible for managing and developing key client partnerships while ensuring exceptional service delivery.You will act as the primary point of contact for strategic clients, working closely with senior stakeholders and internal teams to drive client satisfaction, retention, and revenue growth.Key ResponsibilitiesManage and grow a portfolio of key client accountsBuild strong, long-term relationships with stakeholdersDeliver against revenue and growth targetsConduct regular client reviews and performance meetingsEnsure service delivery meets agreed SLAs and KPIsIdentify cross-selling and new business opportunitiesProduce client reports, insights, and presentationsSupport tenders, proposals, and business development activityCollaborate with operational teams to enhance customer experienceAbout YouProven experience in account management/business developmentStrong stakeholder management and relationship-building skillsCommercially focused with a track record of delivering revenue growthExcellent communication, negotiation, and presentation skillsExperience within insurance, property services, home emergency, facilities or utilities sectors (desirable)Whats on OfferCompetitive salary and car allowanceHybrid workingOpportunity to join a growing, innovative businessClear scope for career development and progressionIf youre a proactive and relationship-driven professional looking to make an impact in a growing organisation, wed love to hear from you. Apply now with your CV to join a growing, well-respected organisation within the insurance claims sector.If you think you have the relevant experience for this Client Account Manager role, please apply and provide a CV. By applying for the role, you will be sending us your personal data. Our Privacy Notice explains how we will use your personal data; this can be found on our website, or you can request a copy by email.TPBN1_UKTJ

Senior Project Manager South Shields £55,363 per annum Fixed term up to December 2027 - 37 hours per week Lead One of the North East's Most Exciting Education Capital Projects Tyne Coast College is seeking an exceptional Senior Project Manager to play a pivotal role in delivering our prestigious and transformational New College Campus development. This is a unique opportunity for an experienced project professional with a strong background in construction, capital projects and decant management to help shape the future of education across South Tyneside and the wider region. Working directly with the Executive Director of Infrastructure and Transformation, you will act as the College's lead client-side project manager, overseeing the successful delivery of a significant capital programme and ensuring the seamless transition from our existing facilities into a state-of-the-art new campus. The role offers the chance to leave a lasting legacy for thousands of learners, staff and the wider community. About the Role You will coordinate a complex programme of work involving contractors, consultants, local authorities, funding bodies and internal stakeholders. Your focus will be on ensuring projects are delivered safely on time and within budget, whilst minimising disruption to teaching and learning. Key responsibilities include: Supporting the delivery of the College's ambitious Capital Programme. Managing the planning and execution of significant decant and relocation activities. Overseeing construction and contractor performance. Managing project budgets and cashflows. Producing assurance reports for Governors, senior leaders and funding bodies. Building strong relationships with contractors, consultants, local authorities and other key stakeholders. About You We are looking for an experienced project professional with a demonstrable track record of delivering complex construction and capital projects. You will have: Significant experience managing major capital construction programmes, including decant and relocation projects, to agreed timescales and budgets. Proven experience of working within the built environment, estates, property or construction sectors. Strong understanding of building regulations and health and safety obligations. Excellent stakeholder management skills and the ability to influence at all levels. Experience managing consultants, contractors and multidisciplinary teams. A recognised project management or construction-related professional qualification and ideally membership of a relevant professional body such as RICS. Why Join Us? This is more than a project management role. It is an opportunity to be at the centre of a landmark development that will transform learning opportunities for future generations. You will join an ambitious organisation with a clear vision for the future and have the opportunity to contribute to one of the most exciting education construction projects in the region. If you thrive in complex environments, enjoy working on high-profile projects and have the expertise to deliver major construction and decant programmes successfully, we would love to hear from you. Help us build the future of Tyne Coast College. Apply today. Closing date: Monday 10 August 2026. TPBN1_UKTJ

We're keen to speak with experienced Property or Facilities Managers who have managed commercial or retail portfolios, understand service charge budgets, have a solid grasp of statutory compliance, and enjoy building long-term relationships with clients, occupiers and contractors. Some property mana

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