Position Title: Housekeeping Supervisor Department: Housekeeping Reports To: Housekeeping Manager Location: Sidney Hotel Victoria Job Type: Full Time/ Permanent Schedule: 07:30 - 15:30. Pay rate: £13.50 -£14.00 p/h (depending on experience) We have an exciting job opportunity for the right candidate to join our housekeeping family at Sidney Hotel Victoria. If you have the right experience, knowledge and attitude for this position, we would love to hear from you! Job Summary: The Housekeeping Supervisor is responsible for overseeing the day-to-day operations of the housekeeping department. This includes managing housekeeping staff, ensuring cleanliness and maintenance of guest rooms, public areas, and other facilities, and ensuring that housekeeping standards are consistently met. The Housekeeping Supervisor ensures that the highest level of guest satisfaction is achieved by providing quality service, maintaining a safe and clean environment, and assisting in training and motivating the housekeeping team. Key Responsibilities: Supervision and Staff Management: Supervise and coordinate the activities of housekeeping staff. Assign duties to staff and ensure that work is completed according to established standards and schedules. Monitor staff performance and provide guidance and support as needed. Assist in the training, and development of housekeeping team members. Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness, safety, and maintenance standards are consistently met. Ensure that rooms are cleaned and prepared according to brand or facility standards, including restocking supplies, replacing linens, and checking for maintenance issues. Monitor cleanliness of corridors, lobbies, stairways, elevators, and other public spaces. Ensure proper inventory levels of cleaning supplies, linens, and equipment. Ensure that inventory is properly managed and stored. Track and report on usage of cleaning products to minimize waste. Guest Service: Respond promptly to guest requests or concerns regarding cleanliness or service. Ensure that guest rooms meet the specific requirements or special requests, such as additional amenities or preferences. Resolve any housekeeping-related guest complaints or issues in a professional and timely manner. Health, Safety, and Compliance: Ensure that housekeeping staff follow all safety protocols, including proper handling of cleaning chemicals and equipment. Maintain a safe working environment by ensuring that the team follows proper cleaning and safety procedures. Ensure compliance with all health, safety, and sanitation regulations and company policies. Communicative and Administrative Tasks: Monitor the performance of housekeeping staff, provide performance reviews, and recommend disciplinary actions when necessary. Assist in scheduling staff to ensure adequate coverage and efficient operations. Work closely with other departments, including Front Desk, Maintenance, to ensure smooth operations. Communicate effectively with the housekeeping team, managers, and other departments to address any issues or updates. Assist in training new housekeeping staff on standard operating procedures, safety practices, and guest service expectations. Qualifications: High school diploma or equivalent; a college degree in Hospitality Management or a related field is preferred. Proven experience (2+ years) in housekeeping or cleaning services, with at least 1 year in a supervisory role. Strong leadership skills with the ability to motivate and manage a team. Excellent organizational and time management skills. Attention to detail and commitment to maintaining high cleanliness standards. Ability to handle stressful situations and resolve conflicts effectively. Strong communication skills, both verbal and written. Knowledge of housekeeping operations, cleaning chemicals, and safety procedures. Ability to work flexible hours, including weekends and holidays.
Public Relations Consultant Company Overview: St Mary Financial Consultant is an online platform that provides intermediary services in the UK, specializing in accounting and mortgage advisory. Our network includes experienced accountants and mortgage advisors, delivering quick, reliable solutions with a strong focus on serving the Chinese community. Our mission is to connect clients with the best-suited professionals, ensuring top-notch service quality and timely assistance. Position: Public Relations Consultant Location: London, UK (Hybrid/Remote) Job Description: We are seeking a Public Relations Consultant with a background in behavioral psychology who possesses exceptional communication skills and a passion for public relations. This role will focus on maintaining and enhancing our reputation within the industry, building strong relationships with clients, and expanding our reach through strategic communication. The successful candidate will work closely with our team to ensure our brand message is consistent, engaging, and responsive to the needs of our diverse clientele. Key Responsibilities: Develop and implement public relations strategies to build brand awareness and client engagement. Act as a liaison between clients and our advisory team, ensuring smooth communication and service quality. Draft and review press releases, newsletters, and client communications. Manage and enhance our presence on digital platforms, including social media and online forums. Identify and engage with potential clients within our target communities, particularly focusing on the Chinese community in the UK. Conduct market research to stay updated on industry trends and client preferences. Ideal Candidate Qualifications: Education: Degree in Criminology, Sociology, Forensic Psychology, Behavioral Psychology or a related field; Relevant Skills: Strong foundation in sociology, psychology, and communication. Demonstrated ability to connect with diverse audiences, including experience in counseling and client research. Leadership and Initiative: Held leadership roles, showcasing skills in communication, teamwork, and problem-solving. Language Skills: Proficiency in English with the ability to communicate effectively with English and Chinese-speaking clients is a plus. Why Join Us? At St Mary Financial Consultant, we believe in empowering our team members to grow professionally. As a Public Relations Consultant, you will have the opportunity to shape our public image and contribute meaningfully to our client community. We offer competitive compensation, flexible work arrangements, and a supportive environment where your expertise and insights will drive our success.