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£35,560 + Benefits 12 months’ fixed term maternity cover London, UK (Hybrid – 50% office attendance) We are looking for a Personal Assistant (PA) to the Chief Executive Officer (CEO), to provide high-quality, confidential, and proactive executive support. You will be responsible for comprehensive diary and inbox management, coordination of meetings and travel, management of expenses, gatekeeping the CEO’s time, and ensuring the CEO is well-prepared through briefing and action tracking. As PA to the CEO, you will work closely with the Chief of Staff, Briefing Hub Officer, and other relevant colleagues, to ensure the CEO’s meetings are appropriately supported with papers and briefings. You will also liaise with colleagues supporting the Academy of Medical Sciences’ President, to coordinate diaries where CEO and President activity intersects, and will manage sensitive communications with discretion and professionalism. About the role Executive, diary & inbox management: • Provide proactive and complex diary management for the CEO, ensuring effective prioritisation and forward planning., • Manage the CEO’s inbox, including monitoring correspondence, prioritising and responding where appropriate, and ensuring timely follow-up., • Screen, triage, and manage incoming enquiries on behalf of the CEO, exercising sound judgement and discretion., • Draft, prepare, and manage correspondence and documentation as required., • Maintain accurate and well-organised electronic filing systems for the CEO’s office. Gatekeeping, briefings & action tracking: • Act as a gatekeeper to the CEO, balancing access, prioritising meetings, and advising on scheduling trade-offs., • Work closely with the Chief of Staff, Briefing Hub Officer and colleagues to ensure meetings are appropriately briefed and supported., • Track key actions arising from meetings attended by the CEO, ensuring follow-up occurs and deadlines are met, without owning delivery., • Maintain awareness of protocol, managing sensitive communications and stakeholder interactions with discretion. Meetings, travel & expenses: • Arrange all travel and accommodation for the CEO, including itineraries and briefing packs., • Coordinate virtual, hybrid, and in-person meetings, including booking rooms, managing technology (Microsoft Teams), and arranging catering., • Prepare, submit, and track the CEO’s expenses in line with Academy policies, liaising with the Finance team as required. Governance & corporate support: • Provide administrative support to the CEO in relation to governance activity, including meetings involving the Academy’s Council Members, President, and Honorary Officers, as required., • Liaise with PAs and administrative colleagues supporting the President to coordinate diaries, particularly where joint meetings or shared commitments arise., • Support the coordination of CEO-related papers, briefings, and follow-up actions arising from senior meetings. Corporate events & internal coordination: • Support the planning and delivery of corporate events attended or hosted by the CEO. This could include the Annual General Meeting (AGM), New Fellows’ Admissions Day, named lectures, and other ad hoc events., • Assist with coordination of all-staff meetings, senior leadership meetings, and cross-Academy activity involving the CEO., • Provide diary and administrative support for ad hoc cross-Academy projects requiring CEO involvement. Systems & information management: • Maintain and update records within the Academy’s Customer Relationship Management (CRM) database (Salesforce), finance software (Iplicit) and other digital systems, as required., • Support updates to internal systems and website content related to CEO or corporate activity, where appropriate. Requirements Skills, experience & abilities: • Proven experience providing high-level PA or Executive Assistant support to a senior leader., • Excellent written and verbal communication skills., • Exceptional organisational skills and attention to detail., • Confidence working with senior stakeholders and external organisations., • Ability to manage multiple priorities with discretion and sound judgement., • Strong IT skills, including Microsoft Office and CRM databases., • Experience managing senior-level diaries, inboxes, travel, expenses, and briefing coordination., • Experience in gatekeeping, action tracking, and protocol management. Personal attributes: • Highly organised, proactive, and calm under pressure., • Discreet, trustworthy, and professional., • Collaborative and confident working with senior colleagues., • Flexible and adaptable to changing priorities., • Strong commitment to the Academy’s mission, values, and public benefit. Benefits We provide our staff with a comprehensive benefits package outlined as follows: • Generous pension scheme with flexible contributions – we contribute between 8% - 13% of your gross salary (with employee contributions of 3% - 8%), • Life assurance at three times your salary, • Hybrid and agile working. 50% office attendance., • 26 days annual leave, plus Christmas closure days and bank holidays, • Buying and selling leave, • Family-friendly policies including enhanced maternity and paternity leave (subject to a qualifying period), • Complimentary subscriptions to Headspace and Classpass to support your physical and mental wellbeing, • Support through tailored learning and development, • A range of enhanced benefits become available once you’ve completed your probation period If you have any questions about this role, please contact the Chief of Staff, Lizzy Benedikz, by email. For more information and to apply online, please visit our vacancies page. Closing date: 5.00pm on Monday, 22 June 2026. Interview date: week commencing 6 July 2026.

This North London Authority are looking for a Head of Council Tax & Financial Assessment to work within Residential Services. Details of the role are: The role is to act as the Council’s lead officer on all Council Tax and Financial matters including: • To provide assurance that the Council is delivering high-performing, well- managed, strategic Revenues and Benefits services., • Council Tax administration and collection., • Housing Benefit and Council Tax Support administration, • To direct, lead and manage the provision of high quality, cost-effective services to the Council for the delivery of Revenues and Benefit services and to ensure that the Council’s policy objectives in relation to Revenues and Benefits are met., • The post holder will lead all aspects of the Revenues and Benefits operations, ensuring the customer is at the heart of the services., • Administration of Financial assessments (Adult Social Care), • Administration of appointeeships and deputyships, blue badges, 13A Payments., • Assume financial responsibility for subsidy management., • To deputise for the Director of Resident service in their absence. To apply for this role you must have: • A relevant professional qualification (minimum IRRV Level 3) or equivalent OR be able to demonstrate substantial management experience in a Revenues and Benefits environment., • Be eligible to work within the UK For more information or details of other roles, please contact Jade at Social Care Locums or visit our website to upload your CV.

Food Safety Executive (Ref: AJ47105) Full job description A Japanese food and retail group is currently recruiting a Food Safety Executive in London. In this role, you will be responsible for supporting compliance with legal and regulatory requirements through audits, risk assessments, documentation management, training support, incident handling, and providing day-to-day operational guidance to our outlet and kitchen teams. The ideal candidate will have at least 2–3 years of Food Safety experience, ideally within a retail, hospitality, or food production environment. TYPE: Full-time, Permanent WORKING HOURS: 9:00–17:00, Monday to Friday SALARY: £30-32k, depending on experience LOCATION: Park Royal - and at sites across London (hybrid) Food Safety Executive Key Responsibilities Food Safety Management • Support the implementation and ongoing monitoring of food safety standards across retail outlets and kitchens in line with legal requirements, HACCP principles, and company policies, • Maintain and administer food traceability systems to ensure product recalls can be completed accurately and within required timeframes, • Record and monitor food safety checks including temperature monitoring, cleaning schedules, delivery checks, allergen controls, and quality assurance records, • Ensure all food safety documentation, logs, and records are accurately maintained and updated, • Assist in identifying and reporting non-compliant or unsanitary conditions within food preparation, storage, and retail areas, escalating concerns where necessary, • Support Kitchen Managers and operational teams with food safety queries, compliance requirements, and corrective actions, • Maintain supplier documentation, product specifications, allergen information, and compliance certificates, • Maintain and regularly update allergen books and allergen matrices to ensure all product allergen information remains accurate, compliant, and accessible across all sites, • Support allergen management processes and ensure allergen information is properly documented, communicated, and reviewed when menu or ingredient changes occur, • Assist with reviewing and updating food safety procedures, manuals, and HACCP documentation, • Conduct regular site visits to support food safety compliance and operational standards across the business Audit & Compliance • Support internal and external food safety audits across retail outlets and kitchens, • Prepare audit documentation including temperature records, cleaning schedules, supplier information, allergen documentation, training records, and compliance evidence, • Monitor corrective actions arising from audits and inspections to ensure timely completion, • Assist with preparation for Environmental Health Officer (EHO) visits and inspections, • Coordinate and maintain compliance documentation in line with company standards and legal requirements, • Maintain accurate records relating to incidents, food safety complaints, investigations, and corrective actions, • Support investigations into food safety incidents and assist with root cause analysis and preventive actions, • Liaise with operational teams to ensure compliance standards are consistently maintained across sites Training & Continuous Improvement • Assist with coordinating food safety training, toolbox talks, and awareness activities, • Support the maintenance and updating of training records and compliance documentation, • Attend HACCP and compliance meetings, taking and distributing meeting notes and action points where required, • Support continuous improvement initiatives relating to food safety standards, operational compliance, and audit performance Administration & Reporting • Maintain accurate databases, spreadsheets, logs, and records related to food safety and compliance activities, • Compile reports and compliance data for management review, • Support administrative tracking of compliance actions, supplier documentation, allergen records, and training records, • Ensure all information is handled confidentially and in accordance with GDPR and company data protection requirements, • Carry out any other reasonable duties associated with food safety and compliance support across the business Food Safety Executive Ideal Candidate • At least 2–3 years of Food Safety experience, ideally within a retail, hospitality, or food production environment, • Food Safety Level 3 or Level 4 certification, • HACCP awareness and experience supporting food safety systems, • Previous experience in a retail, food, hospitality, or multi-site operational environment preferred, • Experience supporting audits, inspections, or regulatory compliance is an advantage, • Good working knowledge of food safety and health & safety requirements within retail and kitchen environments, • Strong organisational and administrative skills with high attention to detail, • Ability to manage documentation, data, and multiple priorities effectively, • Confident communicator, able to work with kitchen teams, managers, and external stakeholders, • Competent in using spreadsheets and databases for reporting and record-keeping, • Discreet and professional approach to handling confidential information *All applicants for the Food Safety Officer role must have the right to work in the UK without any restrictions as the Company is not able to offer visa support. *We regret that we cannot accept applications from YMS, Graduate or Student visa holders. If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. When contacting us, please include the job reference number (Ref: AJ47105) at the top of your message.

The Roof Gardens (Kensington, W8 5SA) Chief Operations Officer Robert Walters is proud to be retained on an exclusive basis to supply a new Chief Operations Officer to The Roof Gardens. This executive role, reports directly into The Roof Gardens' CEO and takes full responsibility for commercial output, strategy and performance across F&B Operations, Memberships and Events. The postholder will work in a visible and hands-on capacity to quickly assess and remedy challenges, whilst also shaping and implementing mid and long-term operational strategies and supporting wider initiatives in partnership with Marketing, Technology, Finance, Building compliance and other functions. This truly iconic and prestigious multi-site hospitality venue is steeped in prestige and now redeveloped is entering into a new era, re-defining aspirational experiences for its members and their guests. I am seeking conversations with candidates from deep, multi-site, membership-based, hospitality environments, who can talk comprehensively around their skills in managing change, be this tactical or strategic. The Roof Gardens has ambitions growth plans, so adaptability and versatility is key. Along with an ability to operate at pace and with authority, the selected candidate will have exemplary business and executive engagement skills, strong abilities running diverse projects/ programmes and proven commercial capabilities. This is a hands-on, commercially led, leadership role, which will see the COO take a proactive view on the brands ongoing development and expansion (akin in many ways to that of a scale up/ start-up business; dynamic, fast paced, all hands to the pump etc,). The selected candidate will run point, driving the executive operations team, ensuring commercial and ops functions are fully aligned and standards are met, ultimately guaranteeing The Roof Gardens member's always have the most exceptional experiences. Responsibilities will include: • Lead commercial strategy, driving revenue across F&B, ticketed events, partnerships, and sponsorships., • Develop business plans, growth strategies, and operational frameworks aligned with expansion goals., • Collaborate on budgeting, forecasting, and financial performance, including full P&L responsibility., • Build and manage relationships with partners, investors, and creative collaborators., • Implement scalable systems and processes across operations, production, logistics, and commercial functions., • Monitor performance against targets and implement actions to maximise revenue across all operating areas., • Lead and champion service excellence across all Club spaces, ensuring a consistently high member experience., • Collaborate with Marketing to support revenue-generating initiatives through strong communications and campaigns., • Optimise F&B operations, service flow, systems, and team structures to support efficient seven-day operations within licensing requirements., • Oversee procurement and management of operational equipment within budget., • Ensure the F&B offering reflects quality, seasonality, and provenance in collaboration with the Chef Director., • Support the successful delivery of events and member experiences with the Events and F&B teams., • Ensure compliance with licensing, fire safety, and crowd management regulations., • Review member and guest feedback and implement improvements where required., • Promote a leadership culture focused on service excellence, collaboration, accountability, and employee engagement., • Conduct regular performance reviews and objective setting with direct reports to support development and clear communication of Club priorities., • Encourage strong cross-departmental collaboration and communication to support the Club's overall strategy. Required exposure and experience; • Multi-site experience within luxury hospitality preferrable in a member's club setting, • Proven commercial track record, driving revenue growth and profitability in high-end, multi-site businesses, • hands-on leadership experience requiring both strategic thinking and operational credibility, • Experience in licensing regulations, facilities management, or site operations is advantageous, • Track record of building and retaining high-performing leadership teams, • Confident executive presence with the ability to influence at ownership level Associated Package: • Bonus: 20% discretionary annual KPI bonus, • Pension: via Legal and General 5% employers' contribution, • 4% Flex Bens: Can be put towards PMI, Life assurance, Dental, • Holiday: 33 days + Celebrate You and Volunteer Day, • Meals on duty, • Generous discounts at the club Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Service Charge Officer Park Street, London Bridge - Hybrid (2 days, 3 days WFH) £33,000 - £38,000 Would you like to join Hyde as a Service Charge Officer? We are looking for a customer-focused and detail-oriented Service Charge Officer to join our Service Charge Team. You will ensure service charges are calculated accurately, communicated clearly and managed efficiently, while providing excellent customer service to our leaseholders and residents. What you’ll be doing • Produce accurate service charge statements, including estimates and actuals, • Manage service charge enquiries providing clear, timely and customer-focused responses, • Prepare clear and easy-to-understand service charge breakdowns and explanations, • Calculate service charge provisions, reserves and sinking funds linked to planned works and refurbishment programmes, • Analyse and reconcile service charge cost data, ensuring costs are correctly allocated and reasonably incurred, • Monitor service charge spend against budgets, investigating and resolving over- or under-spends, • Proactively identify trends, recurring issues and service failures, sharing insights and lessons learned with managers, • Investigate service charge queries thoroughly, ensuring invoices and costs are correctly coded and evidenced, • Maintain accurate system data, identifying and resolving data issues to prevent reoccurrence About you You’ll bring a strong customer focus alongside a good understanding of service charges, financial data and leasehold services. • Experience working with service charges, leasehold services or a similar customer-focused financial role, • Strong numerical and analytical skills, with attention to detail, • Ability to explain service charges clearly to customers in plain English, • Confidence working with financial and transactional data, • Strong communication and relationship-building skills Why join us? We own and manage 125,000 homes and are driven by a strong social purpose—creating safe, affordable homes and thriving communities. We are committed to providing high-quality services for our customers, and you’ll be part of a collaborative team where your work directly supports transparency, trust and customer satisfaction. Benefits • Excellent pension, • Generous holiday allowance, • Life assurance, • Flexible benefits platform, • Career development & learning support, • Volunteering days, • Hybrid working Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We’re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. As a Disability Confident Employer, we’re happy to provide reasonable adjustments throughout the recruitment process and in the workplace. Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified.

Quality Assurance & Standards Officer - Brent Location: Brent London, HA9 (Hybrid). Salary: £27.81 per hour. Full Time – Monday to Friday – 36 hours. Contract: Initially up to 31st December 2026 – ongoing. This is an on-going requirement in line with the attached JD - however for the first 3 months (or so) we will require the appointed candidate to focus on the following project: • Undertake a reconciliation of affordable rent agreements. Confirm GLA approvals for all affordable rent units, • Review service charges levied on affordable rented properties and either remove or incorporate them within rent levels., • Remove or incorporate service charges into rent levels, • Determine why London affordable rent properties are being charged a rent above LAR rates. Identify cause and correct LAR rent levels, • Investigate the rents for 1,365 properties and establish whether an overcharge has occurred and if so, establish a repayment procedure. Validate rents and refund any overcharges, • Review the existing property valuations and having a more consistent approach across the housing stock. This exercise needs to be conducted before the impact of rent convergence is modelled. Undertake valuation rationalisation (circa 7500) before rent convergence modelling. Recruitment is done in line with safe recruitment practices 4Recruitment Services is an equal opportunities employer.

Job Advertisement: Student & Academic Support Officer Are you passionate about enhancing the student experience and providing exceptional support in an academic environment? Our client, a renowned educational institution in London, is seeking a dynamic and dedicated Student & Academic Support Officer to join their team on a temporary basis with potential for permanent placement. Location: London (3 days onsite per week)Contract: 5 months (with temp to perm potential)Rate: £19.59 per hour PAYE What You'll Do: As a Student & Academic Support Officer, you will play a vital role in delivering a high-quality student experience. Your key responsibilities will include: • Providing seamless customer service to staff and students, addressing queries via multiple channels, including phone, email, and face-to-face interactions., • Student Support Duties: The role involves answering student queries about programmes and modules, providing general support, and engaging in specialist tasks such as managing complex cases with guidance from experienced colleagues, • Managing complex student cases, ensuring confidentiality and data integrity., • Marking Tracker Updates: The role includes updating a large marking tracker spreadsheet alongside three or four colleagues, monitoring assignment completion, and escalating issues when marking is not completed on time, • Assisting with the monitoring of student attendance, including data collection and record-keeping., • Supporting course teams with tutorial organization, communication, and module sign-ups., • Organizing student progression boards and academic advisor allocations., • Collaborating with colleagues to facilitate University-wide activities such as enrolment, Welcome Week, and graduation., • Maintaining and populating course Moodle pages and supporting various course-level activities, from student events to external speaker arrangements. Who You Are: The ideal candidate will possess: • A degree or equivalent work experience., • Requires some knowledge of university operations, ideally from a background in university administration or student support, • Strong relationship-building skills with professional and academic staff at all levels., • Proficiency in IT systems and Microsoft packages., • An understanding of confidentiality and equality issues related to staff and student matters. What Sets You Apart: • A self-motivated and proactive problem solver with a knack for analysing options and making informed decisions., • Experience in servicing academic committees, including minute-taking and report writing., • A good grasp of broader issues affecting students within the sector., • Familiarity with Quality Assurance processes in Higher Education. Skills You Bring: • Creativity in identifying and implementing improvements to procedures and systems., • Excellent numeracy skills for data analysis using spreadsheets., • Outstanding written and oral communication skills, enabling effective interaction with individuals both internally and externally. Why Join Us? This is a fantastic opportunity to contribute to a vibrant academic community while developing your skills in a supportive environment. If you're enthusiastic about making a difference in students' academic journeys and thrive in a collaborative setting, we want to hear from you! How to Apply: Ready to embark on this exciting journey? Please submit your CV and a cover letter detailing your relevant experience and why you would be the perfect fit for this role. Join us in shaping the future of education! Your next adventure awaits! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Quality Assurance & Standards Officer (Housing) Location: Brent (Hybrid working)Rate: £27.81 PAYE / £36.62 UmbrellaContract: Immediate start | Ongoing booking until at least December 2026 About the Role We are seeking an experienced Quality Assurance & Standards Officer to join a Local Authority in Brent on a long-term contract. This role is part of an ongoing requirement to support housing quality, compliance, and rent assurance across the borough. You will play a key role in delivering a high-priority housing project focused on rent accuracy, affordability compliance, and valuation consistency across the housing stock. Key Responsibilities (Initial Project Focus) • Undertake a full reconciliation of affordable rent agreements, ensuring compliance and accuracy, • Confirm Greater London Authority (GLA) approvals for all affordable rent units, • Review and assess service charges on affordable rented properties, removing or incorporating them into rent levels where appropriate, • Investigate why certain London Affordable Rent (LAR) properties exceed prescribed rent levels, identifying root causes and implementing corrections, • Conduct a detailed review of rents across 1,365 properties, identifying overcharges and establishing appropriate repayment/refund processes, • Validate all rent levels and ensure compliance with relevant policy and frameworks, • Review and standardise property valuation methodologies across the housing portfolio, • Lead on valuation rationalisation across circa 7,500 properties, ensuring consistency prior to rent convergence modelling Ongoing Responsibilities • Support quality assurance processes across housing services, • Ensure compliance with housing regulations, rent standards, and internal policies, • Provide robust data analysis and reporting to inform decision-making, • Contribute to continuous improvement of housing standards and financial accuracy About You To be successful in this role, you will have: • Proven experience in housing, rents, or property services within a local authority or housing association, • Strong understanding of affordable rent models, LAR rates, and housing compliance frameworks, • Experience reviewing service charges, rent structures, and property valuations, • Strong analytical skills with the ability to interpret large datasets and identify discrepancies, • Knowledge of GLA requirements and approvals processes (desirable), • Excellent attention to detail and ability to manage complex reconciliation exercises What’s on Offer • Competitive hourly rate, • Hybrid working arrangement, • Immediate start with long-term contract stability, • Opportunity to lead a high-impact housing quality project If you’re a detail-driven housing professional with strong analytical skills and experience in rent and compliance assurance, we’d love to hear from you.

Independent Reviewing Officer (IRO) Hackney, London Full-time – 36 hours per week £45.20 per hour (Umbrella) London Borough of Hackney are recruiting for an experienced Independent Reviewing Officer (IRO) within their Children’s Safeguarding & Quality Assurance Service. This is a key role where you will act as an independent, authoritative professional, ensuring that children’s voices are central and that care planning prioritises their safety, wellbeing, and long-term outcomes. About the role As an Independent Reviewing Officer, you will: • Chair Looked After Child Reviews and Foster Carer Annual Reviews, ensuring all meetings are child-centred and effective, • Hold the Local Authority to account, ensuring high-quality care planning and decision-making for children, • Provide independent scrutiny of safeguarding practice, challenging where necessary to drive improvement, • Monitor care and permanence plans, ensuring timely progression and positive outcomes, • Escalate concerns appropriately, including to senior leadership and external bodies where required, • Promote systemic, trauma-informed, and anti-racist practice across services, • Work closely with multi-agency partners to ensure coordinated and effective support for children and families What we’re looking for To be considered, you will have: • A recognised Social Work qualification and current Social Work England registration, • At least 5 years post-qualifying experience, including management-level experience, • Strong experience within Looked After Children and statutory review processes, • In-depth knowledge of key legislation including the Children Act 1989 and IRO statutory guidance, • Proven ability to challenge practice and influence senior stakeholders, • Excellent report writing, analytical, and decision-making skills, • Strong commitment to safeguarding and equality is essential Why join Hackney? • Work within a forward-thinking, values-driven service committed to improving outcomes for children, • Be part of an authority championing anti-racist and trauma-informed practice, • Opportunity to influence service development and quality assurance across Children’s Services, • Collaborative, multi-agency working environment Interested? For more information or to apply, please contact: Jordan.Peat@connect2hackney.co.uk

About the Independent Schools Inspectorate (ISI) ISI is an independent not-for-profit organisation accountable to the UK Government and appointed to inspect a range of education settings in England and British schools overseas. These cover more than 1,300 association independent schools and further education colleges which together educate half a million children and young people. Every inspection assesses whether safeguarding arrangements for pupils meet the requirements of Keeping Children Safe in Education and other relevant statutory guidance. Our inspections evaluate all aspects of education through the lens of pupils’ wellbeing. We are now looking for a Quality Officer to join our Inspection Quality team based in our Farringdon office. About the Role This is a full-time permanent opportunity with regular Monday-Friday working hours from 9am-5pm. ISI has a hybrid working arrangement in place, whereby you are permitted to work two days from home a week. Reporting into the Lead: Inspection Quality, you will work alongside our Inspection Quality team and add significant value by: • Providing administrative support for inspection and quality assurance activities, • Organising digital files, tracking inspection evidence and supporting materials, • Supporting inspector training and quality assurance activities across all inspection remits, • Reviewing inspection evidence bases, • Assisting in preparing quality assurance summaries and tracking actions arising from reviews, • Using evaluation feedback to assist in identifying training needs, • Assist with the preparation and formatting of resources for inspector training and development, • Supporting the production of guidance materials, presentations, templates, and training documentation, • Providing administrative support so that training materials are accurate, clearly presented and aligned with current frameworks and Standards, • Producing clear and accurate reports, summaries, and tracking documents Essential Criteria We welcome applicants from all sectors and at any stage of their career. The key skills and qualities we’re looking for include: • Experience in an administrative or quality assurance related role, • An interest in education, • Strong attention to detail, • Strong organisational skills and the ability to manage competing priorities, • Excellent written and verbal communication skills, • Confident user of Microsoft Office applications Why Work for ISI • Generous Annual Leave – Start with an enhanced annual leave entitlement of 25 days + bank holidays, increasing to 30 days + bank holidays after one year, helping you maintain a healthy work-life balance., • Hybrid Working – Enjoy flexibility with our current arrangement of three days in the office and two days working from home., • Supportive & Inclusive Culture – We foster a friendly, collaborative environment and offer enhanced family leave policies to support you during life’s important moments., • Competitive Pension Scheme – ISI provides a non-contributory pension, contributing 10% of your gross salary after three months of employment., • Diversity & Inclusion – Join a team that values diversity across people and roles, creating a dynamic and welcoming workplace., • 24/7 Wellbeing Support – Through our Employee Assistance Programme, you’ll have access to confidential counselling, financial advice, and resources whenever you need them. How to Apply Please apply directly via the Reed Job Board by submitting your CV and a cover letter explaining your interest in the role and how your skills and experience align with the position. Application Deadline: 30th June at 11.59pm Applicants who meet the role and person specification will be invited to an initial interview via Microsoft Teams. The interview process is expected to commence in early July. Successful candidates will then progress to a second-stage interview at our Farringdon office. Appointment is subject to a clear basic DBS check by ISI.

Tenancy Housing Officer Harrow - covering Harrow and Brent £33,600 - £38,000 Would you like to join Hyde as a Tenancy Management Officer? At Hyde, we believe everyone deserves a safe, secure and well-managed home. Our Tenancy Management Officers play a vital frontline role in making this happen—supporting customers, tackling anti-social behaviour, and protecting the sustainability of our communities. What you’ll be doing • Leading and resolving ASB and tenancy enforcement cases from start to finish, • Conducting investigations, risk assessments and developing clear case plans, • Managing breaches including illegal occupation, abandonment and subletting, • Supporting sensitive cases involving safeguarding, domestic abuse and vulnerability, • Preparing high-quality legal documentation and attending court where necessary, • Working closely with police, local authorities, safeguarding teams and community partners, • Maintaining accurate records and ensuring compliance with legislation and policy, • Identifying trends and contributing to service improvement and prevention strategies What we’re looking for We are seeking someone with strong experience in Anti Social Behaviour (ASB) or tenancy management, ideally within social housing or a similar regulated environment. You will also bring: • Strong investigative and case management skills, • Confidence handling complex, sensitive and sometimes confrontational situations, • Excellent communication skills with the ability to build trust and de-escalate issues, • Experience working collaboratively across agencies and internal teams, • A methodical and evidence-led approach to decision making, • A commitment to delivering fair, proportionate and legally sound outcomes Why join Hyde? At Hyde, you’ll be part of an organisation that is ambitious, professional, and deeply committed to making a difference. We take pride in delivering high-quality housing services and building stronger communities. We own and manage 125,000 homes and are driven by a strong social purpose—creating safe, affordable homes and thriving communities. This is a unique opportunity to make a meaningful difference in later living communities. You’ll play a vital role in ensuring customers feel safe, supported, and connected—while helping to shape thriving, inclusive neighbourhoods. Benefits • Excellent pension, • Generous holiday allowance, • Life assurance, • Flexible benefits platform, • Career development & learning support, • Volunteering days Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We’re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. As a Disability Confident Employer, we’re happy to provide reasonable adjustments throughout the recruitment process and in the workplace. Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified.

Key Duties: • Oversee the planning, scheduling, and execution of survey projects, ensuring timely access and delivery., • Manage stakeholder communications, including customized correspondence and issue resolution related to survey access and project queries., • Lead data analysis efforts, tracking key metrics such as work volume, no-access incidents, and survey progress for reporting purposes., • Coordinate with internal teams and external partners to resolve access issues and manage project blocks., • Support executive teams by preparing minutes, drafting reports, and facilitating effective communication., • Oversee the management of contractors, including invoice payments, access concerns, and quality assurance., • Monitor and support the use of project management systems, providing training and troubleshooting as needed., • Lead and coordinate recruitment efforts for roles such as M&E Surveyor, Contract Officer, and Data Analyst., • Develop and enhance communication strategies around no-access issues and project changes, ensuring clear and direct stakeholder messaging., • Manage programme risks, resolve issues, and ensure continuous improvement across all project elements., • Contribute to asset management strategy-related works to ensure alignment with overall project and organizational objectives.Preferred Skills:, • Proven experience in programme management, project coordination, or related roles., • Strong analytical and data interpretation skills., • Excellent communication and stakeholder management abilities., • Capable of managing multiple priorities simultaneously., • Skilled in using project management and reporting systems., • Problem-solving mindset with the ability to react quickly to dynamic project issues., • Familiarity with HHSRS monitoring processes., • Knowledge of contract management and invoicing procedures.

About the Role Westminster City Council is seeking an experienced Building Safety Lead to play a critical role in ensuring the safety and compliance of our housing stock, particularly High-Risk Buildings (HRBs), in line with the Building Safety Act 2022 and associated legislation. This is a high-impact role with responsibility for building safety strategy, compliance delivery, and cultural change across the organisation. The postholder will work closely with senior stakeholders, regulators, residents, contractors, and internal teams, and will be based primarily on-site at Victoria City Hall, with hybrid working available. Key Responsibilities Principle Building Safety Manager Building Safety & Compliance • Own, deliver and regularly review building safety policies, procedures, management plans and processes., • Lead the Building Safety Case programme, including oversight of registration of in-scope buildings with the Building Safety Regulator., • Quality assure Building Safety Case Reports and associated fire and structural risk assessments., • Ensure full compliance with the Building Safety Act 2022, Fire Safety Act 2021, and secondary legislation., • Act as the councils subject matter expert for all building safety matters., • Own and deliver Mandatory Occurrence Reporting processes., • Drive delivery of the golden thread of building safety information across all WCC housing assets., • Deliver the building safety competency framework in line with PAS 8672 standards.Leadership & Governance, • Line manage a multidisciplinary team including Building Safety Managers, Structural Engineer, Resident Engagement Officer and Administrator., • Report directly to the Head of Compliance & Building Safety, providing regular updates on compliance, remediation progress, KPIs and risks., • Chair and host Building Safety Committee meetings., • Horizon scan for legislative and regulatory changes impacting building safety.Programme & Project Delivery Principle Building Safety Manager, • Oversee allocation and tracking of building safety actions across reactive and planned works programmes., • Support procurement of consultants and remediation contractors outside existing frameworks where required., • Contribute to or manage client briefs for fire and safety improvement works., • Support Gateway submissions and works on in-scope buildings., • Review specifications and technical drawings to ensure compliance with Building Regulations and British Standards., • Oversee delivery and completion of building safety case reports in collaboration with Heads of Service.Stakeholder & Resident Engagement Principle Building Safety Manager, • Provide expert advice to internal departments on fire and building safety matters., • Work with Housing teams to support PEEP development., • Ensure robust resident engagement strategies and building safety information packs are delivered across all HRBs., • Liaise with Leaseholder Services on Section 20 consultations, and support planning, building control and listed building consent processes where required., • Engage with residents, leaseholders, councillors and external partners to promote a strong building safety culture.What This Role Will Achieve Principle Building Safety Manager, • Safe, compliant High-Risk Buildings delivered in line with statutory requirements., • Improved organisational awareness and culture around building safety., • Effective resident engagement and confidence in safety management., • Robust governance, assurance and continuous improvement across WCCs housing portfolio.Essential Experience Principle Building Safety Manager, • Substantial senior-level experience in building safety management, surveying, maintenance or construction ideally within social housing., • In-depth technical expertise in fire and building safety in residential environments., • Strong knowledge of relevant legislation including the Building Safety Act, Fire Safety legislation, Building Regulations and Landlord & Tenant Act., • Experience managing complex, multi-disciplinary programmes from inception to completion., • Proven leadership experience with the ability to influence senior stakeholders., • Experience working in or with local authorities or housing providers., • Confident liaising with residents, leaseholders, regulators and elected members., • Experience using compliance or fire risk management software.Skills & Capabilities Principle Building Safety Manager, • Strategic thinker with strong attention to detail., • Excellent written and verbal communication skills., • Strong stakeholder management and decision-making ability., • Ability to challenge proposals and evidence value for money., • Financial forecasting and programme oversight skills., • Political awareness and experience operating in a democratic environment.Qualifications (Essential) Principle Building Safety Manager, • NEBOSH Fire Safety Management Certificate (or equivalent Level 3 fire safety qualification)., • Degree in Building Surveying, Fire Engineering or a related discipline., • Affiliation to IFSM or IFE (membership not required)., • Demonstrable competence in reviewing building safety assessments under a recognised risk register scheme.

Senior Professional SEN Casework Officer – Harrow Location: Harrow (Hybrid Working) 1 day a week in office Hours: 36 hours per week, Monday to Friday Rate: Up to £370 per day Umbrella PAYE We are recruiting for an experienced Senior Professional SEN Casework Officer to join. This is an excellent opportunity for a senior SEND professional with substantial Local Authority experience, strong leadership skills, and expertise in managing complex SEN casework. Essential Requirements • Extensive experience as a Senior SEN Case Officer within a Local Authority SEN Service., • Experience managing and supervising SEN Case Officers and/or EHC Coordinators., • Strong knowledge of the Education Act 1996, Children and Families Act 2014, SEND Code of Practice 2015, and associated legislation., • Proven ability to manage complex and contentious SEN casework., • Experience providing staff supervision, support, training, and performance management. Key Responsibilities • Support and challenge colleges regarding inclusive practice and compliance with the Education Act 1996, Children and Families Act 2014, SEND Code of Practice 2015, and related legislation and guidance., • Line manage casework officers, ensuring workloads comply with statutory requirements, maintain high standards of quality, and are completed within statutory timescales., • Lead on complex and contentious cases relating to placement and provision, including conflict resolution and mediation., • Prepare and coordinate the Local Authority's response to internal complaints, Local Government Ombudsman investigations, and SEND Tribunal cases., • Contribute to effective management information systems and the completion of statutory returns., • Support casework officers in preparing for and attending meetings with schools, parents, carers, and professionals., • Prioritise decisions and actions relating to provision and placements for Looked After Children, learners attending the Harrow Tuition Service following permanent exclusion, and those transitioning into post-16 education., • Co-chair weekly panel meetings focused on quality assurance of Education, Health and Care Plans (EHCPs) and provision allocated through EHCPs., • Motivate, train, develop, and performance manage staff to maintain a high-performing and effective workforce., • Support the Service Manager with SEND funding matters and budget management., • Work collaboratively with colleagues to develop commissioning and contracting arrangements for pupils with EHCPs. To find out more information please contact Lily at Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

Job title: Head of Legal Advice Reports to: Chief Executive Officer Direct reports: Three Senior Legal Managers Contract: Permanent, 35 hours per week, Location: Hybrid working in London office in Kings Cross 2–3 days/week plus homeworking Salary: circa £70,000 About LEASE The Leasehold Advisory Service (LEASE) is a statutory public body and Arm’s Length Body of the Ministry of Housing, Communities and Local Government. We provide free, expert, impartial advice on leasehold and commonhold matters to consumers in England and Wales - leaseholders, park homeowners, residents’ associations, MPs and professionals working in the sector. Around five million households live in leasehold properties in England and Wales. Our advice helps them understand their rights, navigate complex legal questions, and engage confidently with one of the most consequential reforms to residential property law in a generation. With over 1.4 million annual website visitors and tens of thousands of direct enquiries, we are the country’s most-used independent source of free legal advice on leasehold. Our Three-Year Strategy 2026–2029 will set out an ambitious direction: by 2029, LEASE will be digital-first, ethically AI-enabled, insight-led, respected by government and trusted by consumers. Why this role matters now LEASE is at a pivotal moment. The Leasehold and Freehold Reform Act 2024 is being switched on through secondary legislation across 2026. The Draft Commonhold and Leasehold Reform Bill is in pre-legislative scrutiny, and government has set a clear direction for commonhold to become the default tenure for new flats. At the same time, the way consumers find and consume legal information is being transformed by AI, and the expectations placed on a small public body to deliver a modern, scalable, personalised advice service have never been higher. Our advice service is changing fundamentally as a result. We are launching an AI chatbot, embedding a new CRM as the backbone of our written-advice pathway, redesigning how consumers reach us across digital, written, live-chat and phone channels - releasing capacity for complex casework, vulnerable consumers and the content that shapes national understanding of reform. Role purpose and Key Responsibilities The Head of Legal Advice is a new senior leadership role, reporting to the Chief Executive and sitting on the Leadership Team. The post holder will provide strategic and operational leadership across the Legal Advisory function and will lead the modernisation of LEASE’s advice model. The role spans four interlocking areas. The post holder will work through the Senior Legal team, and with the Business team, Digital Transformation team, the Data, Insights and Consumer Research team - but they will be the single accountable senior owner across the below. 1. Leadership of the Legal Advisory Function • Lead the Legal Advisory function as a coherent service, setting direction, priorities and ways of working in line with the Three-Year Strategy and Business Plan., • Directly line-manage the Senior Legal Managers, with overall accountability for the wider legal advisory teams (senior legal advisers, legal advisers and triage officers), • Set clear objectives, KPIs and OKRs for the function; reduce median written-advice response times; lift first-contact resolution and CSAT against the targets in the Business Plan., • Contribute to LEASE’s collective leadership as a member of the Leadership Team, including corporate planning, risk management, finance and external representation. 1. Advice Quality, Assurance and Professional Standards • Own the LEASE standard for free legal advice across all channels - written, telephone, live-chat, webinar and AI-assisted - ensuring it is accurate, impartial, accessible, plain-English and proportionate., • Design, implement and maintain a robust legal quality assurance framework - peer review, audit sampling, escalation routes and consumer-feedback loops - and report on it transparently to the Leadership Team and Board., • Strengthen consistency, productivity and continuous professional development across the legal advisory teams, including a structured legal training, accreditation and CPD programme., • Set protocols for complex cases and vulnerable-consumer escalation; reserve and strengthen phone advice for the cases where it matters most., • Establish and curate the legal knowledge base that underpins consistent advice - current with legislation, secondary regulations, case law and government policy - and ensure it is the single source of truth used by both human advisers and AI tools., • Identify, manage and report on legal-advice risk; ensure professional indemnity, regulatory and statutory obligations are met; work with the Legal Lead and external counsel where needed. 1. Digital Transformation, AI, CRM and Service Redesign -Lead the legal contribution to LEASE’s shift from a transactional call-centre model to a digital-first, personalised advice offer, working closely with the Transformation Lead and Senior Tech Lead. • Act as the senior legal owner of the LEASE AI chatbot, AI-assisted triage and AI-assisted drafting tools - including content sign-off, accuracy testing, safeguards, escalation rules and the human-in-the-loop model - in line with the LEASE AI Use Policy, the UK AI Playbook and Cabinet Office assurance principles., • Lead the Legal Advisory function’s adoption of the new CRM as the structured backbone of the written-advice pathway; ensure consistent case management, routing, reporting and end-to-end measurement., • Work with service designers, content designers and product managers to redesign written, live-chat, webinar and phone advice journeys around user need; ensure park-homes, shared-ownership and Welsh consumer journeys receive proper attention., • Embed the move from a time-bound digital Change Programme into a continuous-improvement operating model., • Champion WCAG 2.2 AA accessibility, Cyber Essentials Plus, GovAssure and the Algorithm Transparency Reporting Standard within the Legal Advisory function. 1. Data, Insight, Policy and Redress • Work with the Head of Data, Insights and Consumer Research to ensure legal-advisory data feeds quarterly Insight Reports, the annual State of Leasehold and Commonhold report and the public Impact Dashboard., • Lead LEASE’s legal contribution to government consultations, calls for evidence and pre-legislative scrutiny., • Lead the legal contribution to LEASE’s redress-navigation work, supporting the Minister’s 2026 priority for LEASE to play a coordinating role across the redress landscape., • Represent LEASE’s legal voice with MHCLG and other government departments, regulators (Building Safety Regulator, Housing Ombudsman), professional bodies (RICS, TPI, IRPM, Law Society) and consumer groups., • Support the Digital Learning and Training Lead to ensure LEASE’s public Training Hub and accredited professional training are legally rigorous, current and credible. Essential Experience, Skills and Knowledge -Demonstrable experience leading or significantly influencing a legal, advice, regulatory, ombudsman or consumer-facing advisory function - including line management of senior professionals and accountability for service quality at scale. • A clear track record of leading or co-leading the transformation of a complex advisory or advice service - for example moving from a paper or call-centre model to a digital-first, AI-enabled or CRM-backed model., • Experience designing or operating a quality framework, peer review, audit, performance management or complaints regime in a consumer-facing or regulated environment., • A working understanding of how AI, large language models, CRM systems, workflow tools and structured data can support - and where they constrain - advice delivery; the judgement to know where automation helps and where human expertise is non-negotiable., • Confidence and credibility partnering with service designers, product managers, data analysts and engineers; able to translate advisory requirements into actionable product and service decisions., • Either substantive knowledge of leasehold, residential property or consumer-protection law and policy, or the demonstrated ability to acquire deep specialist domain understanding quickly. Desirable Experience • A legal qualification (solicitor, barrister, chartered legal executive or equivalent), legal advice leadership experience, or equivalent experience in a legally complex advice, regulatory, ombudsman, public service or consumer environment. Benefits The post is open to full time, flexible working and job-share applicants. Other benefits include: • 27 days annual leave plus bank holidays, • One professional subscription paid, • 10% non-contributory pension, • A friendly and supportive culture Information on Role LEASE is committed to appointing on experience, seeking candidates from a diverse range of backgrounds and taking full account of equal opportunities. Applications are particularly welcome from women, minority ethnic and disabled candidates who are underrepresented at this level in public life. Working Pattern The working pattern for the role is hybrid, currently combining homeworking with regular attendance at our London base in Kings Cross on Mondays, Wednesdays and Fridays. Attendance is also required at staff away days. Additional flexibility on office attendance may be available to those living outside the Southeast subject to business needs. Security and Right to Work Successful candidates must pass a Disclosure and Barring Service check. Candidates must have the right to live and work in the UK. They will be subject to UK immigration requirements. How to apply Please send a CV with a covering letter with a statement setting out how you meet the job specification criteria. Application closing date: 30th June 2026

SAP Payroll Officer Location: London (Hybrid Working Available) Contract: 6-month contract role £275 per day (umbrella rate) The Opportunity We are seeking an experienced SAP Payroll Officer to support a major payroll system implementation programme within a large public sector organisation. This is a project-focused position requiring a candidate who can contribute immediately within a live implementation environment. Due to the advanced stage of the programme, candidates must possess strong hands-on SAP payroll experience and be capable of operating independently from day one. Key Responsibilities • Support the delivery of a live SAP payroll system implementation, • Undertake and support User Acceptance Testing (UAT), • Assist with payroll parallel runs and associated activities, • Perform data validation, reconciliation, and quality assurance checks, • Identify, log, track, and support the resolution of system defects, • Work closely with HR, Finance, IT teams, and external suppliers, • Provide payroll systems expertise throughout the implementation lifecycle, • Contribute to project deliverables and milestones within a fast-paced environment Essential Skills & Experience • Proven hands-on experience working directly within SAP Payroll, • Strong technical understanding of SAP payroll functionality, • Previous experience supporting payroll system implementations, upgrades, or migrations Demonstrable experience in: • User Acceptance Testing (UAT), • Parallel payroll runs, • Data validation and reconciliation, • Defect management and resolution, • Ability to engage effectively with multiple stakeholders across business and technical teams, • Experience working within project-focused environments rather than solely business-as-usual payroll operations, • Able to work independently and deliver value immediately We can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked as needed. For more information on this position, please contact Marika Powell at ARM on 02392 228232 or email your CV and covering letter to marika.powell@arm.co.uk.

Title: Communications Officer, Digital and Content Reporting line: Senior Manager, Communications Location: Central London office with option to work remotely Contract type: Full time About ICMM ICMM stands for mining with principles. We bring together a third of the global metals and mining industry, along with key partners to drive leadership, action and innovation for sustainable development, ultimately delivering a positive contribution to society. Through collaboration, ICMM member companies set the standard for responsibly produced minerals and metals in a safe, just and sustainable world. The Team We are a globally connected, innovative team who are passionate about sustainability and the contribution mining can make to the sustainable development agenda. Our project teams are cross functional, integrative and agile in their approach to delivery. We live our values and collaboration is central to our culture - from the way we work as a team to our engagement with members and the relationships we build with other sectors, civil society, investors and suppliers. We deeply value the contributions of every individual and encourage team members to bring their unique perspective, experience and passion to the work that we do. The Role We are looking for a passionate communications professional with a background in digital and content communications to help support ICMM's online presence. The role will be based at our Central London office, with the option to work remotely from home. As our Communications Officer, you'll be: Website and CMS management • Manage day-to-day website updates, including creating, editing, formatting, publishing, and archiving content., • Work with colleagues across ICMM to gather, review, and update website content so that it remains accurate, accessible, timely, and aligned with organisational priorities., • Support the development of new pages, landing pages, campaign hubs, and content journeys, applying good practice in web writing, accessibility, SEO, and user experience., • Help maintain clear site structures, metadata, tagging, links, documents, images, and other digital assets. Social media and channel management • Support the planning, drafting, scheduling, publishing, monitoring, and reporting of content across ICMM’s social media channels., • Develop platform-appropriate social content, including copy, visual assets, short-form video concepts, social cards, campaign posts, and paid social variations., • Bring creative thinking to the development of digital content, using audience insight, channel trends, and performance data to test new formats, messages, and approaches that help ICMM reach and engage priority audiences., • Maintain a consistent tone of voice across channels while adapting content appropriately for different audiences and platforms., • Monitor comments, messages, mentions, and relevant conversations, escalating reputational, policy, or stakeholder issues where needed. Content planning and calendars • Develop and maintain forward-looking content calendars across website, social media, campaigns, events, publications, and key external moments., • Work with policy, programme, communications, and leadership colleagues to identify upcoming content needs and translate priorities into planned digital activity., • Coordinate timelines for content production, review, approval, scheduling, and publication., • Coordinate paid social activity with ICMM’s external agency partner, including sharing briefs and assets, managing feedback, tracking spend, and gathering performance information. Analytics, reporting, and optimisation • Use analytics tools to monitor website and social media performance, including traffic, engagement, reach, referrals, search visibility, and user behaviour., • Use evidence from analytics, search data, social insights, and user behaviour to recommend improvements to content, structure, formats, and publishing schedules., • Support SEO improvements, including page titles, descriptions, headings, links, image descriptions, and content structure., • Help evaluate digital campaigns and content activity against agreed objectives. Your profile: • You’ll likely have at least two years’ experience in a digital communications, content, website, or social media role, with hands-on experience managing organisational digital channels., • Experience using a content management system to create, update, format, publish, and maintain website content., • Strong writing, editing, and proofreading skills, with the ability to turn complex information into clear, accessible content for web and social media audiences., • Good understanding of digital content good practice, including SEO, accessibility, user journeys, content structure, and basic website quality assurance., • Practical experience producing digital assets for web and social media, including image editing, short-form video editing, and creating social graphics or other channel-ready content., • Strong planning and organisational skills, with experience using analytics and performance data to manage deadlines, assess content, and recommend improvements., • Creative, curious, and willing to experiment, with the judgement to test new content approaches while maintaining ICMM’s credibility, tone of voice, and reputation in a complex stakeholder environment. Desirable attributes: • Experience using Pimcore CMS., • Working knowledge of tools such as Google Analytics, Sprout Social, or similar platforms., • Experience managing paid social media activity or tracking campaign spend., • Exposure to working in a membership body, international organisation, sustainability organisation, policy environment, or complex stakeholder setting. What ICMM offers A competitive salary and a comprehensive range of benefits including bonus, 8% employers' pension contribution, private medical insurance, permanent health insurance and life assurance. Our benefit schemes include an employee assistance programme and wellbeing allowances. 23 days holidays plus bank holidays and all working days falling between Christmas Day and New Year’s Day, as well as summer Friday afternoons. We also encourage colleagues to volunteer doing what matters to them and offer 3 days paid leave for volunteering for community activities. We partner with colleagues to make work work for them. This is reflected in our ‘Anywhere Anytime’ policy of flexible working arrangements which can include compressed or dispersed hours, variable start and finish times and remote working. Our commitment to diversity, equity and inclusion As an Equal Opportunities employer, ICMM tries to reflect the importance it ascribes to diversity and inclusion as paramount principles in all its recruitment and employment processes and practices. We recognise that the Black, Asian and minority ethnic community is under-represented in the mining and metals industry generally and we are also aware that, as a small company, we haven’t been able to build a staff team at ICMM that is as representative as we would like it to be. We welcome applications for the role advertised above from all candidates with the desired competencies irrespective of their gender, race, age, ethnicity, nationality, sexual orientation, intersex status, physical or mental disability, mental health condition, relationship status, religion, political opinion, industry/union affiliations, pregnancy, family responsibilities or other attributes protected in law. Interested? If you are interested in applying for this position and believe you have the required experience and competencies, please send your CV and a cover letter to Joanna Petrou, People Manager, at recruitment@icmm.com by 30 June. ICMM will treat all applicants’ personal data in compliance with relevant legislation including the General Data Protection Regulation (GDPR). For full details, see the “Job applicants privacy notice” in the “Careers” section of ICMM’s website: www.icmm.com

This North London Authority are looking for a Quality Assurance & Standards Officer. Details of the role are: • Undertake a reconciliation of affordable rent agreements. Confirm GLA approvals for all affordable rent units, • Review service charges levied on affordable rented properties and either remove or incorporate them within rent levels., • Remove or incorporate service charges into rent levels, • Determine why London affordable rent properties are being charged a rent above LAR rates. Identify cause and correct LAR rent levels, • Investigate the rents for 1,365 properties and establish whether an overcharge has occurred and if so, establish a repayment procedure. Validate rents and refund any overcharges, • Review the existing property valuations and having a more consistent approach across the housing stock. This exercise needs to be conducted before the impact of rent convergence is modelled. Undertake valuation rationalisation (circa 7500) before rent convergence modelling To apply for this role you must have: • Be eligible to work within the UK, • Experience of leading and facilitating workshops and/or working groups to deliver projects. For more information or details of other roles, please contact Jade at Social Care Locums or visit our website to upload your CV.

Who We Are At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected. Our Global Reach JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world. Learn more about who we are and what we do: https://corporate.jd.com/ What We Offer Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us. About The Team You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment. Who We Are At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected. Our Global Reach JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world. Learn more about who we are and what we do: https://corporate.jd.com/ About The Team You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment. This is a newly created position and the first dedicated sustainability hire in Europe. Reporting to the Chief Compliance Officer, you will help build JD's capabilities in Sustainability and ESG from the ground up. The business recently launched across six markets in March 2026 and needs to ensure its business meets a range of sustainability objectives including on packaging, deforestation, carbon emissions and supply chain tranparency. What You'll Do • Establish the EUDR compliance programme including private label and retail products for the seven in-scope commodities, lead supplier geolocation data collection, and help with readiness ahead of the deadline., • Manage JD's Modern Slavery reporting, ensuring the annual statement reflects genuine supply chain mapping and audit activity including for China-sourced private label, • Support the CSDDD value chain due diligence programme, • Support a repairability programme for electronics and appliances., • Monitor CBAM developments and their implications for China-sourced goods, • Establish Scope 1, 2 and material Scope 3 carbon measurement across JD Logistics warehouses and van fleet, • Support the CSRD/ESRS programme - provide support to Finance preparing first reporting, • Suport the establishment of retail facing sustainability initiatives including green label products, • Support the delivery of a range of sustainability initiatives across the business. About You • Strong experience working in sustainability, preference for a experience within a international company, • Enthusiasm and passion for Sustainability and working within an entrepreneurial business, • Solid working knowledge of EU sustainability regulation - CSRD/ESRS, EUDR, ECGT, CSDDD, and the ESPR framework, • Experience managing supply chain sustainability programmes, ideally with China-origin sourcing exposure, • Comfortable operating as a first hire - building measurement systems, supplier engagement processes, and reporting frameworks without an established function behind you, • Strong data and reporting skills; experience working with external assurance providers is an advantage, • Able to translate complex regulatory requirements into practical action across commercial, logistics, and sourcing teams, • Mandarin language skills an advantage given the scope of supplier engagement required What We Offer Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us. At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic. Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer. At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic. Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer.

• QA Officer – Medical Devices (Wound Care), • Watford Area, Hertfordshire – 100% On‑Site, • Full-Time, Permanent role Minimum 2 Years’ QA Experience is Required Cpl Life Sciences are partnering with a growing and innovative medical device organisation specialising in advanced wound care products. The company is committed to improving patient outcomes through safe, effective, and high‑quality medical technologies. The business is seeking a dedicated Quality Assurance Officer to strengthen their Quality team. As the QA Officer, you will play a key role in maintaining and enhancing the organisation’s Quality Management System (QMS) to ensure full compliance with ISO 13485 and UK medical device regulations. This is an on‑site role based in Hertfordshire, ideal for someone who thrives in a hands‑on, collaborative environment. You’ll support quality activities across production, design, and supply chain functions, helping the business maintain high standards and continue its impressive growth trajectory. Key Responsibilities • Maintain and support the ongoing development of the ISO 13485-compliant Quality Management System., • Review, update, and approve quality documentation including SOPs, CAPAs, deviations, and change controls., • Support internal audits and contribute to audit readiness for external audits and regulatory inspections., • Manage document control, ensuring accuracy and compliance across the organisation., • Assist with product release processes, batch record reviews, and device history documentation., • Participate in complaint investigations, non-conformance reviews, and root‑cause analysis., • Collaborate with cross‑functional teams including R&D, Manufacturing, and Regulatory Affairs to ensure quality expectations are met., • Help drive continuous improvement initiatives across the quality function. About You Essential: • At least 2 years’ experience working in Quality Assurance within the medical device industry., • Strong working knowledge of ISO 13485 and medical device regulatory requirements., • Experience with CAPA, non‑conformances, document control and QMS processes., • Excellent attention to detail and strong organisational skills., • Ability to work 100% on site in Hertfordshire. Desirable: • Experience working with wound care or similar Class I / II medical devices., • Exposure to internal auditing or supplier quality activities. What’s on Offer • Opportunity to join a small but growing, fast‑moving medical device business with a mission‑driven culture., • A hands‑on, impactful QA role where your work directly supports product safety and patient outcomes., • Supportive team environment with genuine potential for career development. Please note this role does not offer job sponsorship and you MUST be able to work in the UK with no restrictions now or in the future. For more information, please contact lucy.kirkaldy@cpl.com

Kuwait Finance House PLC About Us Kuwait Finance House PLC is a pioneering Sharia-compliant financial institution, committed to providing high-quality financial services, fostering innovation, and delivering valuable client experiences. With a global presence and a reputation for reliability, we offer opportunities for professional growth and development. The Role Kuwait Finance House PLC is looking for a Senior HR Officer to join its People Team in London. This role supports the HR Operations Manager in delivering high-quality HR services across the employee lifecycle, ensuring compliance with regulatory and statutory requirements, and contributing to strategic HR initiatives. The role is part of a small team where a hands-on, flexible approach is key to achieving excellent people services. Job Title: Senior HR Officer Location: London, UK Employment Type: Permanent Key Responsibilities: • Provide first-line HR support and advice to employees and managers, • Administer employee benefits and support payroll processes, • Manage HRIS data integrity and reporting, • Support recruitment, onboarding, and induction activities, • Handle employee relations casework and escalate complex issues, • Lead or contribute to HR projects and process improvements, • Maintain compliance with employment law and regulatory standards, • Champion a culture of fairness, inclusion, and wellbeing Key Skills & Experience: Essential • CIPD Level 5 or equivalent HR experience, • Proven experience in HR Officer/Advisor role within financial services - ideally around 5 years, • Strong knowledge of UK employment law and HR best practice, • Proficient in HR systems and data handling, • Excellent communication and organisational skills, • Benefits and/or payroll administration experience, • Experience in a regulated environment Desirable • Exposure to strategic HR initiatives and change management Why Join Us? We believe in investing in our people and ensuring they have the support, resources, and benefits needed to succeed. Here’s what we offer: • Generous Annual Leave: 27 days plus UK Bank Holidays, with the option to buy up to 5 additional days., • Flexible Working: Work from home two days a week for eligible roles., • Health & Wellbeing: Private healthcare for you and dependents, dental care, eyecare vouchers, and critical illness cover., • Financial Security: Income protection, life assurance (6x salary), and a robust pension scheme., • Employee Assistance Program (EAP): Free and confidential support for personal and professional matters., • Lifestyle Perks: Subsidised gym membership, cycle-to-work scheme, and season ticket advance., • Career Growth: Access to professional development, training opportunities, and health screenings. Apply now to take the next step in your career with Kuwait Finance House PLC.

Resident Liaison Officer and Project Assistant Reports to: Senior Project Manager Office location: London Project locations: London and Southeast The Company: A S Ramsay Building Contractors Ltd are award winning building contractors based in London and the Southeast. Our primary point of company culture is to ensure our staff focus on having a ‘service first’ approach, being approachable, honest and clear with our clients. We strive to be at the very top of our industry in terms of quality control, development of staff, and customer service. Our work focus is: • Restoration: external mansion block repair schemes and internal common part refurbishment., • Cladding remediation: design and build contracts replacing combustible cladding to residential high-rise buildings., • Fire compartmentation: certified fire door installation, repair and maintenance, as well as compartmentation schemes and installation of fire detection and suppression systems. Job purpose: The Resident Liaison Officer and Project Assistant is the first port of contract for general queries and resident liaison. The administrative tasks within the department include all project administration maintaining legal compliance, client correspondence and project communication. You will monitor all contractual dates from Valuations, Practical Completion and defects liability periods. Main duties: • Answer the main work phone ensuring that our customer care and service is our priority., • Assist your Project Manager with managing and coordinating the Delivery Team, organising surveys and booking in access with building occupants., • Produce a weekly Quality Assurance Checklist for the Managing Director to review, highlighting any missing information or documents which should have been produced and saved into Sharepoint.Support our Deliver Team to ensure that any missing documents are produced., • Act as a Resident Liaison Officer for our sites building occupants, producing updates in line with the project plan, organising and attending, if required., • Set up all project files on Sharepoint at the beginning of a project and audit the files at Practical Completion ensuring that all required documents including significant emails are present and filed correctly., • Assist the Project Manager with the execution of the delivery process, working alongside your team and encouraging them to keep on top of their obligations., • Assist the Project Manager with collating the timesheets for submission to accounts., • Contribute to our marketing and promotion by taking high quality photographs and engaging content for our marketing team to use., • Dead filing project documents from our management software into SharePoint in line with GDPR requirements., • Assist with other project related tasks from time to time. Person Specification: • A minimum 2 years’ experience in a similar role., • Must be very strong with IT., • Must be proficient in using Microsoft programs, • Must have a sincere and honest approach., • Exceptional administration skills., • You must be an excellent communicator with focus on both your clients and colleagues to achieve clarity, openness and positivity., • You must be a positive and helpful individual who possess a ‘can do attitude’. You will create a positive environment within the company towards your work, your clients, and colleagues., • Be committed and driven to achieve above the expectations set., • Have a high attention to detail.

Quality Assurance & Standards Officer (Housing). Quality Assurance & Standards Officer. This role is part of an ongoing requirement to support housing quality, compliance, and rent assurance across the borough.

This North London Authority are looking for a Quality Assurance & Standards Officer.Undertake a reconciliation of affordable rent agreements.Confirm GLA approvals for all affordable rent units.Review service charges levied on affordable rented properties and either remove or incorporate them wit

Quality Assurance & Standards Officer - Brent.

Independent Reviewing Officer (IRO) Enfield Children's Services £45.Enfield Children's Services is seeking an experienced Independent Reviewing Officer (IRO) to join its Quality Assurance and Safeguarding Service.This is an opportunity to provide independent oversight of child protec

We are seeking an experienced and proactive Senior Quality Assurance Officer to support the Head of QA and Responsible Persons with all Quality and Regulatory activities across the business. The successful candidate will play a key role in maintaining and continuously improving the Quality Managemen

Our client is seeking a proactive and detail-oriented Quality Assurance Officer to join their team in Erith, Kent. Quality Assurance Officer (QA). The successful candidate will play a key role in maintaining and continuously improving food safety, quality, and compliance standards across the busines

We are seeking a Quality Assurance Officer to join our education team on a 12-month FTC to support our ongoing assurance of pharmacy education and training. As a Quality Assurance Officer, you will help ensure that pharmacy education and training programmes continue to meet the standards expected of

This job is with Allianz Commercial, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. The Head of Risk for UK & Ireland (UKI) reports directly to the Global Risk Function and as dotted line to the Chief Executive Officer (CEO), UKI. They will provide senior, independent UKI-focused risk management leadership, to ensure compliance with PRA/FCA Regulatory and AzP Group requirements. The role will support the UKI CEO to demonstrate reasonable steps and drive the UK risk agenda. The ideal candidate has proven senior leadership experience, collaborates effectively with the Executive team to uphold a robust risk management framework across all levels of the organization, and ensures resilience and stability in a complex business and regulatory environment. The position follows a hybrid schedule working at our East Croydon location. Key Responsibilities/What you do • Responsible for developing and implementing the UKI risk management framework and associated documentation (inc. risk register and key risk indicators)., • Oversight and delivery of all Risk programs related to the UKI as per Group & Regulatory requirements., • Oversee and quality-assure the UKI risk appetite, taxonomy, reporting and assurance frameworks., • Ensure alignment of UKI risk practices with PRA/FCA rules and market expectations, including SM&CR, SYSC, PRIN and Consumer Duty., • Provide Risk reporting to, and enable strategic risk challenge at, the UKI Executive Committee (ExCo), Risk and Compliance Forum (RCF) and other governance forums., • Provide advice, opinions and independent challenge to 1LoD Risk & Control Officers and Risk Owners in line with approved risk appetite (inc. strategy, product changes and major projects). Communications include the delivery of UK risk management training., • Perform risk management lifecycle activities for all risks across the business, in line with the UK Risk Taxonomy, which could otherwise result in financial costs, penalties and reputational impacts to AzP UKI and Allianz brand., • Lead preparation and presentation of risk topics at the UKI ExCo and RCF, ensuring adherence to UKI risk reporting standards, and forward-looking insights and aggregation across business areas.Escalate key risk topics to senior / global stakeholders as required., • Embed and promote the strategic business partnering ambition of the Risk Function, embedding a commercially aware risk culture and driving engagement with the business leaders and experts across the local functions., • Lead the annual review and update to the Own Risk and Solvency Assessment (ORSA) - UK branch report, coordinating with relevant stakeholders to ensure compliance with local regulatory requirements., • Line management, mentoring and development of UK Risk employees Key Requirements/What you bring • Masters degree in Business, Finance, or related field or equivalent combination of work and education experience., • Ideally a Risk Management accreditation, Internal Control or Accounting qualification., • Ten (10)+ years' experience in (enterprise) risk management, operational risk management, internal control or audit in the insurance or financial services sector., • Strong PRA/FCA regulatory expertise (inc. SYSC, SM&CR & Consumer Duty)., • Demonstrated ability to lead independently and drive the Risk agenda across the business., • Ability to operate in global matrix structures and influence without direct authority., • Detailed understanding and knowledge of best practices and trends in risk management, operational resilience and internal control., • Ability to steer in an agile set-up, ensuring delivery of topics to a high standard., • Strong IT user skills, very good user knowledge of Microsoft (inc. Excel, Word, PowerPoint)., • Excellent problem solving, judgment and analytical abilities., • Excellent time management and ability to work on numerous tasks with multiple departments simultaneously., • Ability to exercise independent judgment; highly motivated and proactive., • Strong written and verbal communication skills with senior stakeholders. Key Benefits/ What we offer Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey. We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance. Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. Join us. Let's care for tomorrow.

As Quality Assurance Officer, you will take ownership of the companys integrated management systems, compliance frameworks, quality standards, and certification requirements. Quality Management System Ownership Own and manage the companys Integrated Management System (IMS) Maintain and continuously

As the Quality and Compliance Assurance Officer, you will work closely with senior leaders, registered managers, and operational teams to monitor quality standards, conduct audits, support inspections, and ensure compliance with all relevant legislation and regulatory requirements. All employees are

The quality department also oversees the social care governance structure and analyses quality data to ensure prevention strategies are used and trends identified and responded to. Excellent writing skills, organisational skills, effective use of time, willingness to work flexibly and strong team wo

Previous experience in managing quality systems / QMS.

Supply Staff Limited is seeking a proactive Business Support Officer to provide administrative and business support to the Housing Complaints and Quality Assurance Team in the City Of London.

Guardian Jobs is seeking a Quality Assurance Officer to join the education team on a 12-month FTC in Canary Wharf, London. The role supports the assurance of pharmacy education and training with hybrid working arrangements.

We are seeking a Quality Assurance Officer to join our education team on a 12‑month FTC to support our ongoing assurance of pharmacy education and training. Experience of working with standards or quality frameworks. Experience of overseeing quality assurance processes in regulation, education or

This role involves leading and enhancing the Faculty’s accreditation processes while ensuring effective quality assurance and compliance.

Undertake a reconciliation of affordable rent agreements.Confirm GLA approvals for all affordable rent units.Review service charges levied on affordable rented properties and either remove or incorporate them within rent levels.Remove or incorporate service charges into rent levels.Determine why Lon

Quality Assurance & Standards Officer.

Our client is looking for a proactive and organised Business Support Officer to provide high quality administrative and business support to the Housing Complaints and Quality Assurance Team. You will support their quality assurance processes, assist with system administration and help staff use the

Submit daily reports to the Quality Assurance Supervisor detailing incidents, issues, solutions, and general production development information. Review and verify daily quality checks of goods delivered by suppliers. We focus on providing exceptional quality, first‑class service, and an exquisite

Recruitment Services is seeking a Quality Assurance & Standards Officer based in Brent, London.

Submitted daily reports to the Quality Assurance Supervisor about any incidents, issues and solutions plus general information about the daily production development. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Revi

The University of Greenwich is looking for a Faculty Senior Standards and Conducts Officer (Accreditations) to join their Professional Services team. This role involves leading and enhancing the Faculty's accreditation processes while ensuring effective quality assurance and compliance.

Client Local Authority in Newham Job Title Interim - EHCP Case Officer Pay Rate £300 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration Initial 3 month contract Location Hybrid working- Office based 2-3 days a week from Dockside, Newham Description Main Duties: To act as a named Case Officer for children and youth's 0-25 with complex additional needs supporting them through the statutory EHC assessment process, securing placements, providing support during key transition stages and completing annual reviews in line with the SEND Code of Practice and Children and Families Act 2014. The SEND Case Officer will support schools and settings with complex assessments, annual reviews and reassessments for children and youth's with SEND, issuing and maintaining good quality EHCPs that enable the delivery of positive outcomes for children. This post holder will support the delivery of the multi-agency Quality Assurance Framework for EHCPs, advice and reviews ensuring that local practice is of a high standard.Key Responsibilities: Support the Council's vision to enable every resident under 25 to be safe, happy and cared for, with positive activities to secure their long-term wellbeing. Discharge SEND Case Officer Responsibilities, on behalf of the Council, by co-ordinating, advising and negotiating support for children, youth's. Maintain and initiating effective and timely communication with families, practitioners and partners throughout your involvement. Co-produce plans with children, youth's and their families to ensure they are person centred and the needs and ambitions of the child are fully reflected in their plans. Commission and analyse professional advice from a wide range of sources in order to write and deliver tailored plans and support. Embed person centred and timely transition planning, promote the voice of the child and maximise opportunities for partnership work with parents and carers. Write, prepare and present information at the multi-agency SEND panel to support transparent, timely and consistent decision making. Create high quality, outcomes focused, and personalised Education, Health and Care plans, within statutory timescales. Prioritise the participation children, youth's, parents and carers from the outset, being clear about parameters, treating all parties with dignity and respect. Ensure that information and communications with children and families are provided in an accessible format considering any language, communication needs and/or cultural barriers. Facilitate the placement of children and youth's in settings appropriate to their special educational needs, as set out in their Education, Health and Care Plan and develop personal budgets.Experience: Knowledge of the Education Act 1996 and Children and Families Act 2014 and SEND Code of Practice, specialist work practices / professional guidelines / legislation and emerging developments within the service area. Recent experience of managing full and varied caseload, including children and youth's people with complex and additional needs Experience and competency in undertaking assessments/contributing to assessments of children and adults resulting in the planning, delivery and management of focussed interventions and plans within statutory timelines. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Senior Revenues & Contracts Officer (Local Taxation) Location: Remote Contract: 43 Weeks Rate: PAYE: £164.59 per day / Umbrella: £216.39 per day IR35: Inside IR35 Start Date: Mid-June 2026 Hours: 35 per week We are currently supporting a large London local authority with the appointment of an experienced Senior Revenues & Contracts Officer to join their Revenues & Benefits function on a long-term contract basis. This is an excellent opportunity for a revenues professional with strong experience across Council Tax and Business Rates administration, contract/performance management, and local taxation legislation. Key Responsibilities • Supporting the management and performance monitoring of the Revenues Service provider, • Ensuring maximisation of Council Tax and Business Rates collection performance, • Reviewing and authorising Council Tax refunds and carrying out quality assurance checks, • Handling disputes, complaints, FOIs, Ombudsman enquiries and member enquiries, • Managing and administering Breathing Space cases, • Assessing discretionary relief applications including S13A and hardship relief, • Liaising with internal departments and external stakeholders including BID organisations, • Supporting audit requirements and maintaining accurate documentation, • Assisting with policy and process improvements within the revenues service Essential Experience • Minimum 3 years’ experience within public sector revenues collection, • Strong working knowledge of Council Tax and Business Rates legislation, • Experience interpreting legislation and litigation relating to Business Rates, • Previous experience using MRI Software and NEC DM, • Experience dealing with court processes and representing a council where required, • Strong understanding of public sector contract management and service performance, • Experience developing and implementing policies/procedures within revenues services Additional Information • Interviews will take place via Microsoft Teams, • Technical assessment/questions will focus on Local Taxation collection knowledge, • Candidates must have the right to work in the UK and be able to provide references and compliance documentation If you have strong local authority revenues experience and are available for your next contract opportunity, please apply with an updated CV for immediate consideration

James Stevens Associates are delighted to be working with a Housing Provider based in North London that are now looking for a Complaints and Information Officer (Hybrid). The role will encompass a mix of SAR's / FOI's, Complaints and Members Enquiries so we will be looking for someone who is available quickly to join a busy service team. This is a Hybrid role with office expectation's for 2/3 days per week in office: Overview: • £20-£22 per hour, • 5 days per week, • 2/3 days on site, • Colindale | North London based, • Very accessible via Train links, • 4 month contract | potential to extend, • To start ASAP! Complaints and Information Officer (Interim): Complaints: • Stage 1 and Stage 2 complaint acknowledgements and assignment to handlers, • Reviewing Stage 2 escalation requests and taking decisions about escalation in line with policy, • Providing ad-hoc advice and advocacy for complainants where needed, • Providing ad-hoc advice to colleagues, • Working within the timescales of the Housing Ombudsman’s / Local Government and Social Care Ombudsman’s Complaint Handling Code, • Coordinating requests and queries from the two Ombudsmen, • Completing quality assurance checks, • Monitoring progress and ensuring required timescales are met Freedom of Information: • Logging and assigning FOI requests in line with statutory timescales, • Providing ad-hoc advice to colleagues, • Checking proposed responses and information from colleagues and sending full responses to requestors in line with FOI Act., • Monitoring progress and ensuring required timescales are met Subject Access Requests: • Logging and assigning SARs in line with statutory timescales, • Checking proposed responses and information from colleagues and sending full responses to requestors in line with UK GDPR and DPA., • Monitoring progress and ensuring required timescales are met Members enquiries: • Logging and acknowledging enquiries from MPs and councillors, and assigning to lead colleagues, • Reviewing draft responses and providing to MPs/councillors, • Monitoring progress and ensuring required timescales are met