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Job Title: Bike Mechanic / E-Bike Technician About Port Port is building the infrastructure for the future of last-mile delivery. We provide electric bikes for rental, used by couriers across London, powered by our proprietary charging station technology and a growing network of urban hubs. Our comprehensive mobility package includes charging, parking, maintenance, and dedicated fleet management software-ensuring seamless operations for riders and businesses. We currently operate in London and parts of Europe and are rapidly expanding across. Join us in building sustainable infrastructure for urban delivery. About the Role As a Bike Mechanic / E-Bike Technician, you will play a crucial role in ensuring our fleet of e-bikes is safe, reliable, and ready for our riders. Working both in our workshop and on the field, you'll be responsible for maintenance, repairs, and quality checks, contributing directly to our mission of sustainable urban mobility. Key Responsibilities Diagnostics of E-Bikes: Perform in-depth inspections and fault diagnosis for mechanical and electrical systems, including motors, batteries, brakes, and control units. Repairs: Carry out safe and efficient repairs on e-bikes and charging docks, including component replacement and system recalibration to restore full functionality. Quality Assurance: Conduct post-repair quality assurance checks to ensure bikes are roadworthy and meet company safety standards. Preventative Maintenance: Perform regular maintenance tasks such as brake adjustments, chain lubrication, firmware updates, and general tune-ups. Assembly: Assemble new e-bikes and retrofit existing bikes with upgraded parts, ensuring build quality and consistency. Field Support: Respond to field service requests for minor repairs or battery swaps, ensuring bikes remain available and operational across all service areas. Inventory Management: Track and manage spare parts inventory, ensuring timely ordering and availability of critical components. Documentation: Maintain accurate records of all repairs, diagnostics, and parts usage for internal reporting and compliance purposes. Safety Compliance: Follow all safety protocols and procedures while working in the workshop or out in the field. Continuous improvement: Helping to support continuous service improvements SOP Adherence: Follow Port’s Standard Operating Procedures meticulously to ensure consistency, efficiency, and safety in all technical tasks. Performance Metrics: Work towards achieving daily, weekly, and monthly targets such as including service turnaround times, repair quality, and bike availability Who You Are Experience: Experience of working in manufacturing, mechanical environment and/or have a minimum of 1 year experience in bicycle or e-bike maintenance and repair Technical Skills: Proficient in diagnosing and repairing mechanical and electrical components of bicycles. A background in mechanical/Electric maintenance is an advantage Certifications: Relevant certifications in bicycle mechanics or electrical systems are an advantage Physical Requirements: Comfortable handling and lifting heavy e-bikes as part of daily operations, including work in varied outdoor conditions. Soft Skills: Strong problem-solving abilities, attention to detail, and good communication skills Autonomous and Happy to work flexibly with rotational hours Keen interest in bicycles Why Join Us? You’ll be joining a team building a new kind of urban infrastructure - one that makes mobility more accessible, sustainable, and efficient. You’ll work on meaningful, tangible projects with real-world impact, and have ownership over a growing part of our operations. 📍 Manchester, UK ⏳ Type: Freelance/Self employed on a 40 to 48 hours / week (depending on profile and availability). The role offers the possibility to move to a permanent role - Please note, this position is shift-based with the working week running Monday to Sunday. We are open to discuss shift patterns (days and time of day) to adjust to availability 🚀 Are you our next hands-on, detail-oriented, and tech-aware Bike Mechanic ready to make a real impact as part of Port’s growing micromobility team? Join us and help keep our fleet moving!

A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job. 1. Team Management - Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. - Assign tasks, set schedules, and ensure adequate staffing during peak hours. - Train new employees on store policies, procedures, and customer service standards. - Monitor employee performance and provide feedback or coaching as needed. - Foster a positive and productive work environment. 2. Customer Service - Ensure customers receive prompt, friendly, and efficient service. - Address customer complaints, inquiries, and issues in a professional manner. - Monitor customer feedback and implement improvements to enhance the shopping experience. - Maintain a clean, organized, and welcoming store environment. 3. Inventory Management - Oversee stock levels and ensure shelves are well-stocked and organized. - Coordinate with suppliers and vendors for timely delivery of groceries. - Conduct regular inventory checks to prevent overstocking or stockouts. - Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. - Implement inventory control systems to track stock accurately. 4. Store Operations - Ensure the store operates efficiently and complies with company policies and procedures. - Oversee the opening and closing procedures of the store. - Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. - Ensure compliance with health and safety regulations (e.g., food safety standards). 5. Sales and Promotions - Implement promotional campaigns and ensure displays are attractive and well-stocked. - Monitor the effectiveness of promotions and provide feedback to management. - Upsell products and encourage customers to take advantage of deals. - Analyze sales data to identify trends and opportunities for growth. 6. Quality Control - Inspect incoming goods to ensure they meet quality and freshness standards. - Remove expired or damaged products from shelves promptly. - Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management - Monitor daily sales and cash flow. - Prepare and submit sales reports to management. - Identify opportunities to reduce costs and improve profitability. - Manage budgets for staffing, inventory, and store operations. ** 8. Health and Safety Compliance** - Ensure the store complies with food safety regulations and hygiene standards. - Train staff on proper handling and storage of groceries. - Conduct regular safety inspections and address potential hazards. - Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination - Build and maintain strong relationships with suppliers and vendors. - Negotiate pricing and terms to ensure cost-effectiveness. - Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving - Address operational challenges, such as equipment malfunctions or staffing shortages. - Handle customer complaints and resolve conflicts effectively. - Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions 11. Reporting and Analysis - Generate reports on sales, inventory levels, and customer feedback. - Analyze data to identify trends, inefficiencies, and areas for improvement. - Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration - Act as a liaison between staff and upper management. - Communicate store goals, policies, and updates to the team. - Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Attention to detail and organizational skills. - Knowledge of grocery products, inventory management, and food safety standards. - Ability to work in a fast-paced environment and handle multiple tasks. - Customer-focused mindset with a problem-solving attitude.