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Radio Rooftop are looking for an experienced Host/Hostess to join our Reservations and Reception team in the 5* venue above the ME Hotel. KEY ACCOUNTABILITIES & RESPONSIBILITIES To greet customer and identify their reservations. To co-ordinate bookings and ensure proper table rotation. Maximise table efficiencies through table allocation and turning tables · Provide consistently excellent customer service, anticipating guest needs and exceeding expectations. · Collaborate with and support other staff members to ensure efficient venue operations. · Guide guests to their assigned tables. · Contribute to a positive and welcoming atmosphere for all guests. · Address customer concerns and resolve complaints in a professional and timely manner. · Perform opening and closing duties, including table setup, cleaning, and inventory management. Open Table (or other reservations system) experience is an advantage
FOT Events Internship Job Descriptions The FOT Events Internship Program offers hands-on experience in event operations, logistics, and execution. Interns will shadow and assist key event roles, gaining real-world knowledge of managing high-profile events. This program is ideal for individuals passionate about events, organisation, and teamwork. Below are some of the roles that interns will be able to gain experience. 1. Programme Manager Intern Role Summary: The Programme Manager Intern will assist in structuring and executing the event program, ensuring smooth transitions between segments. Responsibilities include: - Participate in service planning meetings. - Oversee floor operations and ensure smooth execution. - Communicate with central teams and relay instructions to the floor team. - Monitor program transitions and event timings. 2. Operations Officer Intern Role Summary: The Operations Officer Intern will help organize event logistics, including documentation and equipment setup. Responsibilities include: - Assist in preparing operational documents (e.g., floor sheets, team sheets). - Help in setting up FOT equipment (timers, radios, lanyards, etc.). - Monitor and support various teams during event setup and execution. - Observe and report any operational inefficiencies. 3. Stage Manager Intern Role Summary: The Stage Manager Intern will assist in coordinating all stage activities and transitions. Responsibilities include: - Assist in managing all stage activities and transitions. - Help coordinate mic assignments and participant placements. - Support the setup and movement of stage props. - Work closely with the Stage Crew and Stage Runner. 4. Stage Crew Management Intern Role Summary: The Stage Movement Intern will help set up and maintain stage props and ensures props and stage elements are set up and removed efficiently between program segments. Responsibilities include: - Assist in setting up and removing stage props according to the running order. - Help in ensuring props are neatly organized before and after use. - Coordinate with the team to ensure smooth stage transitions. 5. Venue Management Intern Role Summary: The Venue Management Intern will assist in organising and maintaining venue logistics, ensuring all areas are functional and prepared. Responsibilities include: - Assist in venue setup, ensuring designated areas are ready before the event. - Support with seating arrangements, crowd flow, and access control. - Monitor venue cleanliness and report any issues to the Venue Manager. - Help coordinate venue staff to ensure efficient operations throughout the event. - Assist with post-event venue breakdown and resetting the space.
Floor Manager Radio Rooftop Reports To: General Manager Summary: As a Floor Manager at Radio Rooftop, you will play a vital role in overseeing the successful operation of our Premium Rooftop Bar and Restaurant. You will be responsible for leading and motivating a talented team, ensuring exceptional guest experiences, and upholding the highest brand standards. Responsibilities: Team Management · Recruit, train, and develop a high-performing team. · Foster a positive and supportive work environment. · Conduct regular performance reviews and provide constructive feedback. · Manage team schedules and ensure adequate staffing levels. Guest Experience · Oversee the guest experience from arrival to departure. · Ensure prompt, courteous, and efficient service. · Anticipate guest needs and exceed expectations. · Handle guest inquiries and resolve complaints with professionalism. Operational Excellence · Manage daily operations, ensuring smooth workflow and efficiency. · Maintain impeccable standards of cleanliness and hygiene. · Ensure compliance with all statutory and company regulations, including health and safety protocols. · Monitor and control costs, including labour and cost of sales. · Collaborate with other departments to ensure seamless service delivery. Brand Standards · Uphold the highest brand standards in all aspects of service and presentation. · Ensure consistent adherence to brand guidelines and protocols. · Maintain a thorough knowledge of menus, promotions, and special events. Communication · Communicate effectively with the team, management, and guests. · Participate in daily briefings and meetings to stay informed about hotel and restaurant operations. · Provide regular updates to the General Manager on operational needs, product improvements, and guest feedback. Safety and Security · Be knowledgeable of the hotel's evacuation plan and emergency procedures. · Ensure compliance with occupational health and safety regulations. · Participate in ongoing risk assessments and implement necessary safety measures. · Assume responsibilities assigned in the Food Safety Management System (FSMS). Essential Skills and Experience · A passion for the hospitality industry and a commitment to delivering exceptional guest experiences. · Proven leadership skills with the ability to motivate and inspire a team. · Excellent communication and interpersonal skills. · Strong organizational and problem-solving abilities. · Solid food and beverage knowledge. · At least 2 years of experience in a similar premium, fast-paced Bar / Restaurant environment. · Knowledge of health and safety regulations and best practices. Additional Responsibilities This job description is not exhaustive and may be subject to change and updates as required by the business. Floor Managers may be assigned additional duties and responsibilities as needed to support the overall success of Radio Rooftop.
About the Role: We are seeking an experienced Sushi Chef de Partie to join our dynamic kitchen team at Radio Roof Top – a stylish venue in the heart of Covent Garden. In this role, you will work under the Head Sushi Chef to prepare high-quality sushi dishes and ensure consistency, innovation, and impeccable presentation. Key Responsibilities: Prepare and plate a variety of traditional and contemporary sushi dishes following our standards. Assist in maintaining the highest levels of food safety and hygiene. Work closely with the team to ensure timely service during busy periods. Contribute ideas to enhance our sushi menu and presentation. Support daily kitchen operations, including stock management and cleanliness. Key Requirements: Proven experience as a Sushi Chef de Partie or similar role in a fast-paced, high-end environment. Strong understanding of Japanese cuisine, particularly sushi preparation techniques. Ability to work efficiently under pressure while maintaining attention to detail. Excellent teamwork and communication skills. Familiarity with HACCP and other food safety regulations. What We Offer: A competitive hourly rate of around £15 plus tronc. The opportunity to work in a vibrant, trendy rooftop venue with stunning views of Covent Garden. A creative and supportive work environment with opportunities for career progression. How to Apply: Please submit your CV along with a brief cover letter outlining your relevant experience and why you are the ideal candidate for this role.
RADIO ROOFTOP Job Title: Waiter / Waitress Reports to: Head Waiter / Management Team Role Summary: The Waiter / Waitress is responsible for providing exceptional customer service and ensuring a seamless and enjoyable dining experience for all guests. Key Responsibilities: Provide consistently excellent customer service, anticipating guest needs and exceeding expectations. Collaborate with and support other staff members to ensure efficient restaurant operations. Guide guests to their assigned tables. Accurately and efficiently deliver food and beverage orders to tables. Contribute to a positive and welcoming atmosphere for all guests. Accurately take and process food and drink orders using the restaurant's POS system. Address customer concerns and resolve complaints in a professional and timely manner. Perform opening and closing duties, including table setup, cleaning, and inventory management.