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Our client is seeking a Customer Service Advisor to join their team. Key Responsibilities: • Maximise customer awareness of all available company services., • Ensure the highest level of customer care and satisfaction at all times., • Maintain excellent standards of departmental administration., • Organise daily collection and delivery operations., • Monitor sales against objectives., • Track Customer Satisfaction Indicators., • Maintain Bodyshop Key Performance Indicators (KPIs). Customer Service Advisor Customer Awareness and Service Promotion: • Promote all Bodyshop and Retailer services to maximise customer awareness., • Ensure customers are informed about all products and services available., • Proactively approach customers and assist with inquiries relating to vehicle repairs, parts, and vehicle sales. Customer Care and Satisfaction: • Maintain a visible presence at the reception desk, promptly addressing customer queries in person or by telephone., • Respond to customer questions regarding technical issues clearly and without excessive jargon, or refer to the appropriate team member as necessary., • Handle dissatisfied customers calmly and escalate complaints to the Bodyshop Manager., • Initiate new claims on the management system, maintain accurate customer records, and follow up as required., • Manage initial customer contact and bookings in accordance with company and insurance policies., • Follow established procedures when issuing courtesy cars, ensuring all paperwork is correctly completed and copies of driving licences are obtained when applicable., • Maintain up-to-date, computerised customer records, documenting all communications and events thoroughly., • Manage communications systems with customers and insurers as required., • Assist the Bodyshop Manager with administrative tasks as needed., • Ensure compliance with all health and safety, environmental, and company policies., • Receive and register payments for work completed, adhering to company procedures for verification, handling, and depositing of cash., • Prepare and present invoices promptly upon job completion, ensuring all work is accurately detailed and charged, and obtain payment in line with company protocols., • Ensure all job pack paperwork, including wheel alignment and final inspection documents, is scanned and filed correctly. Collection and Delivery Operations: • Coordinate daily collection and delivery operations effectively., • Maintain close liaison with parts and workshop teams, attending daily production meetings., • Notify customers promptly upon completion of work and arrange convenient vehicle returns., • Ensure adequate resources are available to meet collection and delivery requirements., • Monitor and manage loan car requirements in coordination with workshop control. Salary and Benefits: • Salary: £30,000, rising to £32,000 following successful probationary period., • Excellent benefits package.

About Christopher Ward Christopher Ward is one of the world's leading premium watch brands, known for combining exceptional British design with Swiss watchmaking expertise. As we continue to grow internationally, we are looking for an experienced and highly organised Office Manager to oversee the smooth running of our Head Office and provide first-class support to our Executive Leadership Team. The Role This is a pivotal role responsible for ensuring the efficient day-to-day operation of our Head Office while providing administrative and organisational support to the C-Suite and Senior Leadership Team. The successful candidate will create and maintain a professional, productive, and welcoming working environment, acting as a central point of coordination across the business. The role combines office management, facilities management, executive support, supplier and landlord management, and event coordination, making it ideal for someone who thrives in a fast-paced, growing organisation. Position: Office Facilities Manager Working Hours: The role may suite a full time or hybrid/part time candidate. Full time hours are 35hours per week 9am-5pm Salary: £40k-60K pro rata subject to time and experience Key Responsibilities Office & Facilities Management • Oversee the day-to-day running of the Head Office, ensuring all facilities operate efficiently., • Act as the primary point of contact for the building landlord and property management teams., • Manage office maintenance, repairs, contractors, and service providers., • Coordinate health & safety requirements, ensuring compliance with company policies and relevant legislation., • Manage office supplies, equipment, and facilities budgets., • Oversee building-related insurance policies and coordinate annual renewals and claims where required., • Maintain accurate office records, documentation, and operational procedures. Executive & Leadership Team Support • Provide administrative support to the C-Suite and Senior Leadership Team., • Coordinate travel arrangements, itineraries, accommodation, and logistics for senior leaders., • Organise leadership meetings, board meetings, and company-wide events., • Support diary coordination and meeting logistics where required., • Assist with preparing presentations, reports, and documentation. Team & Administrative Management • Supervise and support reception and office administration staff., • Delegate tasks, monitor performance, and ensure high service standards., • Support HR with employee onboarding and workplace inductions., • Ensure office processes and administrative systems remain efficient and fit for purpose. Events & Community Engagement • Partner with the Marketing team to coordinate catering and logistics for events held within our UK showrooms., • Work alongside local charities and community partners to support fundraising and engagement initiatives., • Assist with planning and delivering internal company events and celebrations. About You You are a highly organised and proactive Office Manager who enjoys creating structure, solving problems, and supporting senior stakeholders. You are confident managing multiple priorities and building strong relationships with colleagues, suppliers, and external partners. Essential Experience & Skills • Proven experience in an Office Manager, Executive Assistant, Facilities Manager, or similar role., • Experience supporting senior executives or leadership teams., • Strong organisational and time-management skills., • Excellent communication and interpersonal abilities., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)., • Experience managing suppliers, contractors, and budgets., • Ability to work independently and manage competing priorities., • Strong attention to detail and problem-solving skills. Desirable Experience & Qualifications • Knowledge of HR administration and onboarding processes., • Understanding of workplace Health & Safety requirements., • First Aid and/or Fire Warden certification., • IOSH, NEBOSH, or equivalent Health & Safety qualification., • Experience managing commercial property or office facilities. Personal Attributes • Professional, approachable, and highly trustworthy., • Proactive with a strong sense of ownership., • Calm and effective under pressure., • Excellent relationship-building skills., • Adaptable and solutions-focused., • Passionate about creating a positive workplace culture. Why Join Christopher Ward? This is an opportunity to play a key role within one of the UK's most exciting premium brands. You'll work closely with senior leadership, influence the employee experience, and help create an exceptional working environment that supports the continued growth of Christopher Ward. Company Benefits: • Great team culture within an inclusive growing SME., • Pension contribution., • 25-days holiday.+ long service award., • Birthday day off., • Private health insurance., • Life insurance., • Staff discount., • Discretionary bonus scheme., • Parking space.

Reception Team Leader Luxury Hotel We are currently recruiting for an experienced Reception Team Leader to join the Front Office team at this busy and highly regarded hotel. This is a fantastic opportunity for a hospitality professional with strong front office experience and a passion for delivering exceptional guest service. As the most senior member of the Reception team, the successful candidate will oversee the day-to-day operation of the Front Office department, ensuring guests receive a warm welcome and outstanding service throughout their stay. Reporting directly to the Deputy General Manager, the Reception Team Leader will lead by example, support the wider reception team, and play a key role in maintaining the highest service standards across the hotel. The Perks As Reception Team Leader you can expect the following: • Salary of £29,000, • 40-hour contract working 5 days out of 7, • Flexible access to earned wages and financial coaching support, • Paid day off for your birthday, • 24/7 Employee Assistance Programme for you and your family, • Employee recognition and reward schemes, • Regular employee appreciation events, • Family and Friends accommodation rates, • Food and beverage discounts across the hotel group, • Ongoing training and development opportunities, • Genuine career progression within a grow...

We arent interested in creating a workforce, we build a community at our hotels. Join an exceptional team of hospitality heroes here at our wonderful hotel, Burnham Beeches. We are passionate about ensuring a memorable stay for our guests and strive to ensure personal service, commitment, and individuality are at the heart of all we do. Burnham Beeches Hotel is a 4-star hotel Georgian Hotel hidden amongst 10 acres of beautiful gardens in the Buckinghamshire countryside. The hotel boasts 82 bedrooms, a leisure club, extensive conference and banqueting facilities and a restaurant. The hotel is busy throughout the year, with a focus on hosting both leisure and corporate guests for a variety of events. From private family functions, engagement parties, baby showers and weddings to product launches, conferences, board meetings, away days and more, we deliver a little stately service, with a lot of personality. Burnham Beeches Hotel just completed a beautiful transformation! Refreshments took place across the hotel from our suites and bedrooms in the original Manor House through to the Reception and other public areas, staying in keeping with the Manor House's fantastic heritage and historical features. It is a fantastic time to join the hotel community and bring your own ideas, expertise, and experience whilst driving hotel business and performance. As a Reception Manager in a 4-star hotel, ...

The Bodyshop Manager role: Up to £75,000 per annum + Bonus (Circa £110k OTE) Company Car can be factored into basic package Excellent Benefits Permanent Role We have a fantastic opportunity for an experienced Bodyshop Manager to join a leading Bodyshop in the Dorney area. Roles and Responsibilities for the Bodyshop Manager role: Manage activities of the production/workshop operations to ensure efficient work scheduling Maximise utilisation of human resources; parts ordering; site control; sub-contracting; valeting Implement/manage work processes to ensure quality/service levels meet or exceed expectations Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff Identify training and development needs and (subject to approval) implement required training and/or coaching Skills and experience required as a Bodyshop Manager: Previous experience in a similar role or as a Workshop Control / Bodyshop Manager is required for this position A team player approach is essential A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking ‘apply now’ or by contacting Piam Pishgoo on (phone number removed) or (url removed) to discuss further. Bodyshop Manager - £75k - Bodyshop – Dorney Reach

Night Shift Site Manager – Hospital Refurbishment Project Location: Windsor Duration: 8–12 Weeks Shift Pattern: Night Shifts Start Date: Mid June We are seeking an experienced Site Manager to oversee night shift operations on a live hospital refurbishment project in Windsor. This is an exciting opportunity to manage a fast-paced project operating on a 24-hour construction schedule, ensuring works are delivered safely, efficiently, and to the highest quality standards within a sensitive healthcare environment. Project Scope • Refurbishment of the hospital's main reception areas, • Construction and fit-out of two new retail units adjacent to the main hospital entrance, • Coordination of night shift activities within a live operational hospital, • Management of subcontractors, site logistics, health & safety, and programme delivery Key Responsibilities • Oversee all night shift construction activities, • Ensure works are completed in accordance with programme, quality standards, and project specifications, • Maintain strict health and safety compliance at all times, • Coordinate subcontractors and site labour, • Complete daily site records, reports, and handovers to the daytime management team, • Liaise with the client, hospital representatives, and project stakeholders as required, • Identify and resolve site issues proactively to maintain progress Requirements • Proven experience as a Site Manager on refurbishment and fit-out projects, • Experience working within healthcare or live environment projects is highly desirable, • Strong knowledge of health and safety regulations and site management procedures, • Excellent communication and organisational skills, • SMSTS Certification, • First Aid at Work Certification, • CSCS Card, • Enhanced DBS For more information please apply within or contact Aaron Billett at CSC Recruitment

Site Manager | £25m Hotel Refurbishment | Nr Windsor Freelance | 16 months | Starts July 2026 I'm looking for Site Managers for a major £25m hotel refurbishment near Windsor. The project includes guest bedrooms, corridors, reception areas, restaurants, bars, front-of-house spaces, back-of-house areas and listed building elements. The hotel stays open. The standards stay high. And apparently "that'll do" isn't considered a quality control process. Reporting to a Project Manager, you'll be responsible for driving your section of works, managing subcontractors and delivering finishes that are expected in a high-end hospitality environment. Which sounds straightforward until you're explaining to a dryliner why "nearly straight" isn't actually straight, a decorator why "you won't notice it once the furniture is in" isn't an acceptable solution, and a joiner why the client has somehow spotted a 2mm gap from the other side of the room. You'll need: • Refurbishment experience • Strong subcontractor management skills • Experience working in live environments • A genuine eye for detail • The ability to maintain standards when everyone else wants to move on This is a quality-driven project for a quality-driven contractor. If you're the sort of Site Manager who notices things before the client does, I'd like to hear from you. Spencer Wade (phone number removed) spencer@ borneltd. com

Front of House Reception Officer Pay: £13.36 per hour (PAYE) Job Type: Temporary (approx. 4 months - July to October, may vary) Location: SL6 1RF (Fully onsite)Overview Provide a professional and welcoming front of house service, acting as the first point of contact while supporting bookings, access control, and day-to-day facilities operations. Day-to-Day Responsibilities Welcome visitors and signpost enquiries Manage reception area, ensuring a secure and professional environment Coordinate meeting room and desk bookings Issue visitor badges and support ID pass processes Maintain visitor logs and handle access queries Order supplies and manage deliveries Monitor shared inbox/calendar and communicate with Facilities team Support events, meetings, and ceremonies Provide general admin and reception cover as neededRequired Skills & Experience Previous front-of-house or customer-facing experience Strong communication and interpersonal skills Calm and professional under pressure Organised with the ability to multitask IT competent (Outlook, Teams, booking systems) Able to work independently and as part of a teamDesirable Business Admin / Customer Service qualification Experience with booking systems or stock ordering Events or civic support experienceAdditional Information Reports to: Compliance & Contracts Manager DBS: Basic check required Flexibility to cover reception rota and absences requiredTo apply for the Front of House Reception Officer position, please submit your CV detailing your relevant experience