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  • Customer & Administration Coordinator
    Customer & Administration Coordinator
    8 days ago
    £14.82 hourly
    Full-time
    London

    Location: Remote, with occasional attendance at a London office Hours: Monday to Friday, 9:00 AM to 6:00 PM Pay: £14.82 per hour Job Type: Full-time About the Role We are recruiting on behalf of our client for an organised, reliable and professional individual to join their team in a full-time remote administrative position. This is a varied, communication-focused role involving customer liaison, scheduling, online administration, record keeping and general operational support. You will act as an important point of contact for customers and clients, helping to manage incoming enquiries, coordinate appointments, maintain accurate records and ensure relevant information is communicated to the appropriate members of the team. The role is primarily remote, with the majority of your responsibilities carried out from home using online platforms, email and internal company systems. From time to time, you may be required to attend the client's London office for training, meetings or other operational requirements. This position would suit somebody who is organised, comfortable communicating with people online and able to manage several administrative responsibilities throughout the working day. What You'll Be Doing Your responsibilities will include: • Responding to customer and client enquiries through email, online platforms and internal systems, • Providing clear, polite and professional responses to general enquiries, • Gathering relevant information from customers and ensuring details are accurately recorded, • Managing incoming enquiries and ensuring they are responded to or passed to the appropriate team member, • Coordinating appointments and managing daily schedules, • Checking availability and arranging suitable appointment dates and times, • Booking, confirming, rescheduling and cancelling appointments where required, • Sending appointment confirmations, reminders and relevant updates, • Keeping schedules accurate and up to date throughout the working day, • Communicating schedule changes, cancellations and other important updates to colleagues, • Monitoring shared inboxes, online portals and internal systems, • Maintaining accurate customer records and administrative logs, • Completing data entry and updating internal tracking documents, • Uploading and updating online listings, advertisements and information when instructed, • Uploading photographs, descriptions and other information to online platforms, • Reviewing information carefully to ensure it is complete and accurate, • Making amendments to online information when requested, • Liaising with different members of the team to ensure information is passed on promptly, • Providing live updates to colleagues where appointments or customer circumstances change, • Recording important notes, requests and information from customer conversations, • Following up on outstanding administrative matters where required, • Escalating enquiries to a supervisor or relevant department when further guidance is needed, • Supporting other departments with straightforward administrative tasks when required, • Updating templates, documents and internal records, • Ensuring outstanding enquiries and incomplete tasks are appropriately handed over, • Following company procedures when handling customer and business information, • Maintaining confidentiality and using company-approved systems when handling information Customer Liaison Communication will form an important part of your working day. You will regularly communicate with customers through approved online platforms and email, helping them with general enquiries, arranging appointments and keeping them updated where appropriate. You are not expected to have the answer to every question. Where an enquiry falls outside your responsibilities or you are unsure of the correct information, you will be expected to refer the matter to the appropriate colleague or supervisor. We are looking for somebody who can communicate naturally and professionally while maintaining accuracy and following the correct processes. Scheduling & Organisation A significant part of the position involves coordinating schedules and appointments. You will need to keep track of available times, customer availability, cancellations, rescheduling requests and changes throughout the day. Accuracy is important. Information should be recorded promptly so that other members of the team have access to the latest schedule and customer updates. You should therefore be comfortable working with calendars, online forms, internal tracking systems and other digital tools. What We're Looking For Previous experience in administration, customer service or a similar position may be beneficial, but it is not essential as training and guidance will be provided. We are particularly interested in applicants who: • Have strong written communication skills -Communicate professionally and confidently • Are organised and able to manage multiple tasks, • Have good attention to detail, • Are comfortable working with computers and online systems, • Can confidently use email and web-based platforms, • Can maintain accurate records and schedules, • Are comfortable communicating with customers and clients, • Can work independently without constant supervision, • Are reliable and able to manage their workload responsibly, • Can follow written processes and instructions carefully, • Understand when something should be escalated to a supervisor, • Are comfortable asking for guidance rather than guessing, • Can work effectively as part of a wider team, • Understand the importance of confidentiality and responsible data handling Working From Home As this is primarily a remote position, you should have a suitable environment from which you can work professionally throughout your scheduled hours. You should be comfortable working independently, managing your own daily workload and remaining responsive through the company's communication and administrative systems. You will be expected to maintain the same professional standards when working remotely as you would in an office environment. London Office Attendance Although this is a remote position, it is not exclusively home-based. From time to time, you may be required to attend the client's office in London for training, meetings, operational support or other reasonable business requirements. Applicants should therefore be able to travel to London when required. Working Hours & Pay This is a full-time position working: Monday to Friday 9:00 AM to 6:00 PM The position is paid at £14.82 per hour. Further information regarding working arrangements and the day-to-day structure of the position will be provided during the recruitment process. Training & Support Training will be provided to help you understand the client's systems, procedures and expectations. You will receive guidance on the platforms and processes used as part of your day-to-day responsibilities, and support will be available when you encounter an enquiry or situation you are unsure about. The role does not require you to make decisions outside your level of responsibility. Following procedures, maintaining accurate records and communicating effectively with the wider team are key parts of the position. Apply Now If you are organised, reliable, comfortable working remotely and enjoy a role involving communication, scheduling and administration, this could be a great opportunity for you. If you feel this role is for you, apply now.

    Immediate start!
    No experience
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  • Self Employed Mortgage Broker- All Leads Provided
    Self Employed Mortgage Broker- All Leads Provided
    20 hours ago
    Full-time
    London

    £60,000–£100,000+ expected annual earnings Remote | Self-Employed | Uncapped Commission Oliver Charles Financial Services is looking for an experienced mortgage adviser to join the firm, advising clients across regulated residential mortgages, bridging finance, second charge mortgages and protection. This is a self-employed position for an adviser who wants the earning potential and autonomy of self-employment without having to generate their own client pipeline. Oliver Charles provides the client opportunities, technology and operational support. Our brokers can therefore concentrate on what they do best: advising clients, structuring cases and completing business. The Role You will take ownership of allocated clients from initial enquiry through to completion. Your work will include: • Regulated residential mortgages, • Bridging finance, • Second charge mortgages, • Protection You will conduct client meetings and fact finds, assess borrowing requirements, research and recommend suitable solutions, submit business and maintain responsibility for the client throughout the transaction. You will work alongside our internal operations team, with AI-assisted administration and case support helping to reduce routine administrative work and progress cases efficiently. What Oliver Charles Provides • All client leads provided, • No requirement to self-generate business or bring an existing client bank, • Remote working, • AI-assisted administration, • Internal case and operational support, • Compliance support and oversight, • Access to established lender relationships, • Oliver Charles systems and technology, • Access to our Mayfair office when required Who We Are Looking For We are looking for an experienced adviser who is confident managing and converting a consistent pipeline of client opportunities. You should: • Hold CeMAP or an equivalent recognised mortgage qualification, • Have experience providing regulated mortgage advice, • Have a strong understanding of the UK mortgage market, • Be confident managing clients from initial enquiry through to completion, • Have strong communication and client management skills, • Maintain high standards of compliance and record keeping, • Be commercially focused and comfortable working within a performance-led environment Experience with bridging finance, second charge mortgages and protection would be advantageous. Applicants should be able to demonstrate a strong recent track record of written and completed mortgage business. Earnings & Structure This is a self-employed, commission-based position with uncapped earning potential. Expected annual earnings are £60,000–£100,000+, dependent upon individual performance and completed business. Full details of the remuneration structure will be discussed with suitable candidates during the interview process. About Oliver Charles Oliver Charles Financial Services is a specialist mortgage and property finance brokerage. We combine experienced advisers with technology, AI-assisted administration and internal operational support to create an efficient environment for originating and completing mortgage business. Our brokers are there to advise clients and write business. The systems around them are designed to support that. Apply Please submit your CV together with a brief overview of your current mortgage advising experience and the types of cases you typically advise on.

    Immediate start!
    No experience
    Easy apply
  • Work From Home – Paid Research
    Work From Home – Paid Research
    2 days ago
    Part-time
    London

    Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

    Immediate start!
    No experience
    Easy apply
  • Business Representative
    Business Representative
    11 days ago
    £50 hourly
    Part-time
    London

    About the Role We are recruiting on behalf of our client for a reliable and professional Business Representative to support the administration and business presence of their UK company. The successful candidate will act as a key UK-based representative and point of contact for the company. The role will involve supporting corporate administration, banking and business platform verification, handling business correspondence, and coordinating with the client's wider team. As part of the role, the successful candidate will also be appointed as a Director of the UK limited company, subject to mutual agreement and the completion of the required identity and compliance checks. This is a flexible, primarily remote position. The role is focused on representation, administration and coordination rather than the day-to-day management of sales or customer service activities. Key Responsibilities 1. Business Representation • Act as a UK based representative and point of contact for the company when required. 1. Corporate Administration Assist with Companies House requirements, identity verification and other general UK corporate administrative matters. 1. Bank Liaison Liaise with UK banks and assist with account opening, KYC, identity verification and related banking requirements. 1. Platform Coordination Act as a local company contact for online marketplaces and business platforms and assist with relevant account or business verification processes. 1. Correspondence Handling Receive, review and coordinate relevant business correspondence, documentation and communications. 1. Office Support Assist with establishing and maintaining suitable office or business arrangements in the UK where required. 1. Director Responsibilities Where appointed as a company director, fulfil the applicable statutory duties and responsibilities in accordance with UK law. Requirements Currently based in the UK. Valid UK driving licence. Reliable, responsive and able to communicate promptly when assistance is required. Comfortable dealing with banks, business platforms and official company correspondence. Strong attention to detail and organisational skills. Professional approach to confidential and business-sensitive information. Comfortable completing identity and compliance verification where required for the role. Working Arrangements This is a flexible, primarily remote position. Occasional in-person attendance may be required for banking, verification, office or other business-related matters. The Business Representative will not normally be responsible for managing the company's day-to-day commercial operations, sales or customer service activities unless separately agreed. Important Information Shortlisted candidates will be provided with further information about the client company and the proposed appointment before proceeding. The scope of responsibilities, remuneration, working arrangements and proposed director appointment will be discussed clearly with the successful candidate and agreed before any appointment is made. All appointments are subject to appropriate identity, eligibility and compliance checks.

    Immediate start!
    No experience
    Easy apply
  • Finance and Operations Officer (Remote)
    Finance and Operations Officer (Remote)
    2 months ago
    £36486.3–£44201.23 yearly
    Full-time
    London

    Post: Finance and Operations Officer Location: The position is remote but with options for regular co-working with colleagues and for in-person team gatherings roughly every 8 weeks. Salary: £36,486.30-£44,201.23 Contract: Full-time; 37.5-hours per week (opportunities for flexible working considered). About the role The European Leadership Network (ELN) is an independent, non-partisan organisation working to provide practical, real-world solutions to political and security challenges and build better security for wider Europe. Effective financial and operational management is central to ensuring that we can deliver this work sustainably and meet our responsibilities as a charity and grant-funded organisation. The Finance & Operations Officer plays a key role in supporting the effective day-to-day financial and operational management of the ELN. Working closely with the Head of HR & Operations, Senior Management Team and our external accountants, the post holder will help maintain an accurate and up-to-date picture of the organisation’s finances, including managing and monitoring organisational and project budgets, cashflow, expenditure, payments and financial information held within Xero. The role requires strong financial and organisational skills, with particular experience of working with budgets and grant-funded activity. The successful candidate will be confident working with financial information, able to manage multiple priorities and deadlines, and proactive in identifying discrepancies, emerging pressures or areas requiring attention. They will also provide support across the ELN’s wider operations and governance, helping to ensure that our systems and processes are efficient, accurate and appropriate for a small and internationally focused charity. Key Responsibilities: *Finance, Budgets & Grants* · Maintain accurate and up-to-date financial records in Xero, including processing and monitoring invoices, bills, payments and expenditure, and ensuring transactions are appropriately recorded and allocated. · Develop and maintain organisational, project and grant budgets, working with colleagues to build realistic budgets for funding applications and new projects. · Monitor actual expenditure against budgets throughout the year, identifying variances, potential overspends or underspends and emerging financial pressures, and raising these with the Head of HR & Operations and Senior Management Team as appropriate. · Maintain and regularly update the organisation’s cash flow forecast, incorporating anticipated grant income, expenditure, payroll, and other liabilities, and provide timely information on the ELN’s cash position. · Work closely with Programme Leads/Heads to help them understand and manage their project budgets and provide accurate financial information to support programme planning and delivery. · Support the financial management of ELN’s grants, including maintaining records of restricted and unrestricted funding, grant income, expenditure, payment schedules and financial reporting requirements. · Prepare financial information and reports for funders, including taking responsibility for financial reporting on grants where appropriate. · Work closely with the ELN’s external accountants, providing accurate and timely information for management accounts, year-end accounts, payroll and other financial requirements. · Coordinate monthly payroll information and staff expenses and ensure payments and associated records are processed accurately and on time. · Support the annual budgeting and forecasting process and preparation of financial information for SMT and the Board. Maintain appropriate financial records, documentation and audit trails and support the annual audit/accounts process. · Support the organisation in maintaining appropriate charity financial controls and good practice, including the appropriate management and recording of restricted funds. · Lead on the ELN’s annual charity audit, coordinating the process with our external auditors and accountants, preparing and providing required financial information and documentation, responding to queries, and ensuring the audit is completed accurately and within agreed timescales. *Operations, Governance & Administration* · Support the Head of HR & Operations with the effective day-to-day running of the organisation and the development and maintenance of appropriate operational systems and processes. · Coordinate relationships with relevant external suppliers and service providers, including accountants, insurers, office/co-working providers and other professional advisers. · Maintain accurate organisational records and support compliance with relevant charity, company and governance requirements. · Support the administration of organisational contracts, insurance policies, banking arrangements and other operational services. · Assist with information required for Companies House, the Charity Commission and other regulatory or governance processes. · Contribute to the continuous improvement of ELN’s financial and operational processes, identifying opportunities to make systems more efficient, accurate and robust. · Undertake other reasonable finance and operational responsibilities appropriate to the role. Applicant requirements: *Essential:* · Strong practical experience of financial administration, bookkeeping or finance coordination, with a good understanding of accounting and financial management principles. · Proficient user of Xero accounting software (or equivalent), with practical experience of maintaining financial records, processing bills and invoices, reconciling information and producing financial reports. · Experience creating, maintaining and monitoring budgets, including tracking actual expenditure against budget and identifying and explaining variances. · Experience managing or monitoring multiple projects or grant budgets simultaneously. · Experience preparing or contributing to budgets for funding applications and providing financial information for funder reporting. · Experience in monitoring organisational cashflow and producing or maintaining cashflow forecasts. · Confidence working with financial data and spreadsheets, particularly Excel, and the ability to present financial information clearly to colleagues who do not have a finance background. · Experience working effectively with external accountants or other finance professionals. · Excellent numerical accuracy and attention to detail, with the ability to identify discrepancies and investigate and resolve them. · Strong organisational skills and the ability to manage competing deadlines independently in a small and fast-moving organisation. · Ability to recognise emerging financial or operational risks and proactively bring them to the attention of senior colleagues. · Strong interpersonal and communication skills and the confidence to work with colleagues at all levels of an organisation. *Desirable:* · Previous experience working in a charity, NGO or other grant-funded organisation, with a practical understanding of the financial requirements associated with restricted and unrestricted funding. · A relevant bookkeeping/accounting qualification or part-qualification, or demonstrable equivalent professional experience. · Experience supporting payroll and/or year-end accounts and audit processes. · Experience of charity accounting and financial reporting requirements. · Experience working with institutional, government, foundation or international grants. · Experience supporting organisational forecasting and annual budgeting. · Experience of charity governance and regulatory requirements, including the Charity Commission and Companies House. · Experience working in an international environment.

    Immediate start!
    No experience
    Easy apply
  • General Insurance Adviser
    General Insurance Adviser
    2 months ago
    Full-time
    Rainham

    Join our growing team of General Insurance Advisers across the UK. This is an exciting opportunity for both experienced professionals and motivated individuals new to the financial services industry. Why Join Us? • Competitive Earning Potential: Your success directly impacts your income., • Comprehensive Training & Support: Full training programme provided, with dedicated mentoring and coaching from industry professionals. No previous insurance experience is required., • Flexible Working: Enjoy a work-life balance that suits your lifestyle, with remote and flexible options available., • Career Progression: Benefit from clear development pathways and opportunities to grow into senior and leadership positions., • Established Brand & Support Network: Access market-leading products and systems, alongside administrative, compliance, and marketing assistance. Who We're Looking For: • Experienced Advisers: Leverage and maximise your existing skills and client relationships., • New to the Industry? Full training is provided. We value a positive attitude, ambition, strong communication skills, and a willingness to learn. The Ideal Candidate Will Be: • Motivated and self-driven, • Confident in communicating with customers, • Professional and customer-focused, • Eager to learn and develop, • Looking to build a long-term, rewarding career Apply today to discover how far your ambition can take you.

    No experience
    Easy apply
  • Mentor
    Mentor
    2 months ago
    £30 hourly
    Part-time
    London

    Application Link Apply here: https://mentorup.es/become-a-mentor Online Professional Mentor Turn your professional experience into an additional source of income while helping others make better career decisions. At MentorUp, we're looking for professionals with real-world experience who are willing to share their knowledge with students, graduates, and professionals seeking career guidance. You don't need to be a teacher, coach, or have previous mentoring experience. We're looking for professionals who can provide valuable insights based on: • Their current profession., • Previous roles they've held., • Industries they know firsthand., • Companies they've worked for throughout their careers., • Recruitment processes they've successfully completed., • Career transitions they've experienced., • Lessons learned, challenges faced, and decisions made along the way. The experience you've gained throughout your career could be exactly what someone else needs before choosing a degree, changing industries, or pursuing a new professional opportunity. What does the role involve? As a MentorUp mentor, you'll conduct one-to-one online mentoring sessions with people who want to better understand a profession, job role, industry, or company. You'll support individuals who: • Are unsure what to study., • Want to understand what a profession is really like., • Are considering changing careers., • Want to enter a new industry., • Need to understand what employers are looking for., • Want to prepare for interviews or recruitment processes., • Would like to hear from someone who has worked at a specific company., • Know where they want to go but don't know how to get there. Your role is simply to share practical, honest advice based on your own professional experience. You won't be expected to teach classes or prepare structured courses. It's about having conversations, answering questions, and helping people better understand the career path they're considering. What can you share as a mentor? For example, you could talk about: • What a typical day in your profession looks like., • Which qualifications and skills truly matter., • How you entered your industry., • What employers usually look for in candidates., • Your experience working at particular companies., • Career progression opportunities., • Challenges someone should know before entering the profession., • What you would do differently if you were starting again., • How you successfully changed careers or specialised. We're not only looking for senior executives. Anyone with genuine professional experience can provide tremendous value to someone just starting their career journey. What does MentorUp offer? • Payment for every mentoring session completed., • Opportunity to generate additional income., • Fully remote work., • Flexible schedule., • Freedom to decide how many sessions you'd like to offer., • Ability to accept only mentoring requests related to your expertise., • Your own professional profile on MentorUp., • Visibility among people interested in your profession or career path., • Compatible with your current job or business., • No exclusivity. You decide when you're available and which topics you'd like to mentor. Who are we looking for? Professionals with practical experience who can provide valuable career guidance. We particularly value: • Real professional experience., • Knowledge of a specific industry or business environment., • Clear communication skills., • Empathy and active listening., • Reliability and professionalism., • Passion for helping others., • Availability for online mentoring sessions. Whether you're employed, self-employed, an entrepreneur, consultant, executive, specialist, technician, or retired professional, we'd love to hear from you. You may also mentor based on previous positions or companies you've worked for, always respecting confidentiality and any non-disclosure obligations. Professional Fields We're looking for professionals from virtually every industry, including: Technology, Engineering, Marketing, Communications, Design, Sales, Finance, Banking, Human Resources, Law, Education, Healthcare, Science, Consulting, Administration, Construction, Logistics, Hospitality, Retail, Entrepreneurship, and Creative Industries. Working Conditions This is a flexible, session-based opportunity. There are no fixed working hours or guaranteed monthly income. The number of mentoring sessions you receive will depend on: • Demand., • Your area of expertise., • Your availability., • Interest generated by your profile. Before activating your mentor profile, you'll receive full information regarding: • Your payment per session., • Session duration., • Booking process., • Cancellation policy., • Payment procedures. How to Apply Please tell us: • Your current profession or role., • Previous positions and industries you've worked in., • Companies or business sectors you can speak about., • Topics you'd feel comfortable mentoring on., • Your approximate availability., • A short introduction explaining why you'd like to become a mentor. Your professional experience can generate additional income while helping someone make one of the most important decisions of their life. If you'd like to become part of MentorUp, complete our application form—we'd love to hear from you. Become a Mentor at MentorUp. The MentorUp Team

    Immediate start!
    No experience
    Easy apply
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