Remote customer jobs in Swansea - Page 12Create job alerts

A leading technology firm is seeking a Solutions Engineer to build relationships and guide customers through their implementation journey. This role requires 2+ years of experience in a customer-facing technical position supporting SaaS solutions. Key responsibilities include managing customer journ

A leading cloud software company for social good is seeking a Senior Customer Success Manager to enhance customer relationships and drive measurable outcomes. This remote role emphasizes onboarding, customer sentiment analysis, and addressing retention risks.

A leading cybersecurity firm is seeking a Senior Customer Success Manager to guide customers in maximizing the value of their investment. This remote position in the UK requires over 5 years of experience in SaaS customer success and fluency in German and English. The ideal candidate will foster str

Remote Customer Support Assistant | (Remote UK) | £12–£16 per hour. As a Remote Customer Support Assistant, you will provide professional and timely support to customers via chat, email, and phone. This part-time, fully remote role is ideal for individuals with strong communication skills and a

The Head of Customer Success will build a modern, metrics-driven CS organization that delivers measurable value to customers while serving as a key growth lever for the business. This role is responsible for driving customer outcomes, maximizing retention, and accelerating expansion revenue across o

If you're passionate about solving customer inquiries, maintaining high service standards, and working in a fast-paced environment, this role is for you! With full-time remote opportunities and ongoing career development, Exante provides an ideal platform for dedicated individuals to thrive. Exante,

A leading cyber resilience company based in the UK is looking for a Senior Customer Success Manager to enhance customer engagement and success, particularly with Defence clients. This role requires a proactive approach in managing customer lifecycle from onboarding through upsell and renewal. Candid

A leading global e-commerce firm is looking for Customer Service Representatives to join their remote team. In this role, you will provide exceptional customer service through phone, chat, and email, ensuring high levels of satisfaction.

A leading technology company in the UK seeks a Customer Success Manager to enhance customer relationships and maximize product value. Responsibilities include guiding customers through the onboarding process, advocating for their needs, and ensuring they achieve successful business outcomes. This ro

A successful healthcare supplier is looking for a Dutch and French Speaking Customer Service Representative to join their remote team in the UK. Previous customer service experience and multilingual fluency are key for this position. The role focuses on delivering exceptional customer service throug

This role is remotely based in the UK and offers a dynamic work environment with a focus on customer satisfaction. You will manage multiple customer accounts, providing advice and solutions to ensure success. A leading technology company is looking for a UK/I Customer Success Manager to build strong

This is a remote-only position well-suited for professionals passionate about customer success. A leading analytics company in the UK seeks a Customer Success Manager to act as a champion for customers. This role involves understanding customer goals, driving adoption, overseeing renewals, and solvi

Collaborate with internal teams to ensure customer feedback informs product improvements and service enhancements. Proven experience in customer success, account management, or related client-facing roles within the Mid-Market segment. Fully remote work with flexible scheduling.

German Speaking Customer Representative (Remote) – Relocation to Greece. Engage in a remote work environment while embracing the potential of relocating to a beautiful location. Excellent customer service skills with a focus on resolving issues effectively.

The successful candidate will oversee customer onboarding, renewals, and upselling opportunities while leveraging data to drive customer engagement. This role is remote, with a focus on building a scalable Customer Success organization within a tech-led environment. A software solutions company in t

A leading tech recruitment partner is seeking a Senior Customer Success Manager in the UK. In this role, you'll drive customer satisfaction and retention across high-impact accounts. This position offers a remote-first work environment with a competitive salary and extensive benefits.

Customer Sales Advisor - UK (Remote and hybrid options available). Engage with customers and build lasting relationships. Submit your application below and take the next step in your customer service and sales career.

A leading energy solutions provider is seeking a Client Partner to enhance customer relationships and drive value. The role includes nurturing customer portfolios, ensuring satisfaction, and maximizing revenue through effective stakeholder management. Candidates should have a strong understanding of

A global B2B SaaS provider is looking for a Customer Success Manager based in the UK to drive client renewals and account expansion. You will manage a portfolio of high-value clients, ensuring customer satisfaction and retention.

Build trust and transparency with customers and act as a customer advocate (operate as the “voice of the customer”). We are looking for a Customer Success Manager to own a portfolio of customer accounts, operating as a partner and trusted advisor to DoiT customers. Our Customer Success Manager w

A leading tech company in the United Kingdom seeks a Senior Customer Success Manager for Financial Services. The ideal candidate will have a strong background in customer success, analytics, and relationship management. This role focuses on guiding customers through their journey post-sale, ensuring

A leading SaaS company in the UK is seeking an experienced Customer Success Manager to oversee customer accounts and drive adoption of their platform. This role requires strong customer management skills, deep product knowledge, and the ability to proactively prevent churn.

Ein führendes Unternehmen im Bereich Meeting-Management sucht einen motivierten Customer Development Representative (m/w/d), der das Customer Success Team unterstützt. Sie arbeiten remote aus Europa, bringen fließende Deutsch- und Englischkenntnisse mit und lieben es, Beziehungen zu Stakeholdern

A leading cyber resilience firm in the UK is seeking a Senior Customer Success Manager to join their Customer Experience team. The role focuses on managing customer relationships throughout their lifecycle, ensuring effective onboarding, and aligning customer's strategic goals with the services prov

The ideal candidate will have 7+ years in a customer-facing role, especially within B2B SaaS or manufacturing industries. Responsibilities include customer advocacy, managing renewals, and ensuring successful outcomes for clients. The role offers a competitive salary of $135,000 plus benefits, all w

Sales & Customer Service Agent. This role blends inbound customer support with outbound sales and business development, ensuring clients receive fast, accurate, and professional assistance throughout their engagement with the company. The ideal candidate understands how to speak to customers in the

Immersive is hiring! Could you be our next Senior Customer Success Manager? We’re looking for an experienced, proactive and value-driven individual to join our established Customer Experience team in the UK as a Senior Customer Success Manager, primarily working with our UK Defence clients. Senior

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. Use your expertise to advise customers, guide integrations, and identify improvement opportunities. Experience advising customer product/engineering leader

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

A leading tech company is seeking a Customer Support Operations Engineer to implement, maintain, and support internal tools for enhancing customer experience. The remote-first role involves collaborating with engineers to improve efficiency through automation and tooling. Ideal candidates will have

Proven experience managing the full customer lifecycle, from onboarding through renewal and expansion. A minimum of 5 years of demonstrated success in a quota‑carrying, customer‑facing position. CSMs at Seesaw work directly with customers to drive value for educators in a hands‑on way.

Customer Service Representative (Remote UK) | $48. As a Customer Service Representative, you’ll be the first point of contact for customers, resolving inquiries and concerns with empathy and professionalism. MatchAwards is hiring a part-time Remote Customer Service & Support Specialist to join its

The ideal candidate will have B2B customer success experience, be highly organized, and have strong communication skills. Compensation ranges from £35,000 to £38,000, with options for hybrid or fully remote work in the UK. A leading digital community organization is seeking a Customer Success Mana

A premium property consultant is looking for a full-time Customer Service Representative to join their remote team in the United Kingdom. You will handle customer inquiries, support client concerns, and maintain high levels of customer satisfaction. Ideal candidates should possess exceptional custom

A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. Responsibilities include project management across various client segments, understanding customer needs, and driving product performance reporting. This fully remote positio

A technology company in the UK is seeking a Senior Customer Success Account Manager to enhance customer relationships and drive account growth across multiple verticals. Responsibilities include managing customer accounts, conducting business reviews, and developing ROI models.

A leading retail company in the United Kingdom is seeking dedicated individuals for the role of Customer Service Representatives. This remote position offers the opportunity to provide outstanding service from home. Responsibilities include addressing inquiries, resolving issues, and ensuring a posi

A leading warehouse automation firm is seeking a Customer Success Manager fluent in French to ensure clients derive maximum value from the DexoryView platform. This role involves regular travel across the UK and Europe, fostering relationships with key stakeholders, and actively engaging in customer

This remote role focuses on maximizing the conversion of inbound sales from SMB customers. The ideal candidate will have strong phone sales skills and a proven track record in customer success within a SaaS or telecoms environment. A leading communications technology company is seeking a Customer Su

We offer a range of BPM services in finance and accounting, procurement, customer interaction, and human resources, tailored to address each client's unique challenges. To provide excellent customer service by promptly answering calls, handling claims professionally, and adopting a proactive approac

A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their innovative solutions. The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationshi

Every action taken by each member of your team increases customer satisfaction and, by default, customer retention. Remote: our team is fully distributed across the world and functions fully remotely. You’ll run all our customer‑facing teams after a customer has purchased.

Technical Customer Support Engineer – EMEA | ClickHouse | Remote (UK). Mentor and train colleagues, users, and customers. Build trusted relationships with colleagues, customers, and partners.

A leading recruitment agency is seeking a Senior Customer Success Manager to own and grow strategic accounts worth £5mil ARR. This fully remote role in the UK requires a strong SaaS background, excellent stakeholder management skills, and experience in driving retention and growth.

A technology company is seeking a Senior Enterprise Customer Success Manager (German Speaking) to enhance customer relationships and drive success for clients in Germany and the UK.

A growing conglomerate is seeking a Customer Success Manager to join their fully remote team. This role focuses on providing excellent customer service and ensuring customer satisfaction. The ideal candidate will have proven experience in customer support, excellent communication skills, and a stron

Retail Customer Service Associate – $20+/hr | Remote (UK). Retail Customer Service Associate. Remote (UK-based applicants only).