Remote customer jobs in Swansea - Page 13Create job alerts

A leading digital marketing firm in the United Kingdom seeks a Customer Success Manager to ensure a top-notch customer experience for their digital solutions. This role offers a supportive, remote-first work environment with opportunities for personal growth. You will engage with customers, analyze

A leading cloud software company for social good is seeking a Senior Customer Success Manager to enhance customer relationships and drive measurable outcomes. This remote role emphasizes onboarding, customer sentiment analysis, and addressing retention risks.

This role is remote, with a focus on building a scalable Customer Success organization within a tech-led environment. The successful candidate will oversee customer onboarding, renewals, and upselling opportunities while leveraging data to drive customer engagement. A software solutions company in t

A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. Responsibilities include project management across various client segments, understanding customer needs, and driving product performance reporting. This fully remote positio

A leading cyber resilience company based in the UK is looking for a Senior Customer Success Manager to enhance customer engagement and success, particularly with Defence clients. This role requires a proactive approach in managing customer lifecycle from onboarding through upsell and renewal. Candid

A successful healthcare supplier is looking for a Dutch and French Speaking Customer Service Representative to join their remote team in the UK. The role focuses on delivering exceptional customer service through various channels and supporting stakeholders across Europe. Previous customer service e

This role is remotely based in the UK and offers a dynamic work environment with a focus on customer satisfaction. A leading technology company is looking for a UK/I Customer Success Manager to build strong relationships with clients and help them achieve their inbound goals using the software. You

German Speaking Customer Representative (Remote) – Relocation to Greece. Exciting Remote Position! Are you a fluent German speaker ready for a new adventure?. Offer exceptional customer support to our German-speaking clients through phone, email, and chat.

A global service provider is seeking Remote Customer Service Representatives who are passionate about delivering exceptional service. The role involves providing outstanding service, resolving queries, and enhancing the customer experience.

Exante, a leading wealth tech company, is seeking a remote customer service representative with strong communication and client-focused skills. If you're passionate about solving customer inquiries, maintaining high service standards, and working in a fast-paced environment, this role is for you! Wi

As a Senior Customer Success Manager you will own a portfolio of customer accounts, driving the post‑sale customer experience from onboarding and adoption to ongoing success, retention, risk management and mitigation. Build trust and transparency with customers as a customer advocate and provide v

Remote Customer Support Assistant | (Remote UK) | £12–£16 per hour. As a Remote Customer Support Assistant, you will provide professional and timely support to customers via chat, email, and phone. VITA CV is hiring a Remote Customer Support Assistant to join a UK-based service provider.

A leading cybersecurity firm is seeking a Senior Customer Success Manager to guide customers in maximizing the value of their investment. This remote position in the UK requires over 5 years of experience in SaaS customer success and fluency in German and English. The ideal candidate will foster str

A leading technology company in the UK seeks a Customer Success Manager to enhance customer relationships and maximize product value. Responsibilities include guiding customers through the onboarding process, advocating for their needs, and ensuring they achieve successful business outcomes. This ro

We are currently looking for a Customer Success Manager, Mid-Market in UK. By monitoring engagement and designing targeted interventions, you will secure renewals, identify growth opportunities, and maximize customer success. This is an opportunity to combine your expertise in education and customer

This remote role focuses on maximizing the conversion of inbound sales from SMB customers. The ideal candidate will have strong phone sales skills and a proven track record in customer success within a SaaS or telecoms environment. A leading communications technology company is seeking a Customer Su

Immersive is hiring! Could you be our next Senior Customer Success Manager? We’re looking for an experienced, proactive and value-driven individual to join our established Customer Experience team in the UK as a Senior Customer Success Manager, primarily working with our UK Defence clients. Senior

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. Use your expertise to advise customers, guide integrations, and identify improvement opportunities. Experience advising customer product/engineering leader

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

A leading tech company is seeking a Customer Support Operations Engineer to implement, maintain, and support internal tools for enhancing customer experience. The remote-first role involves collaborating with engineers to improve efficiency through automation and tooling. Ideal candidates will have

Proven experience managing the full customer lifecycle, from onboarding through renewal and expansion. A minimum of 5 years of demonstrated success in a quota‑carrying, customer‑facing position. CSMs at Seesaw work directly with customers to drive value for educators in a hands‑on way.

Customer Service Representative (Remote UK) | $48. As a Customer Service Representative, you’ll be the first point of contact for customers, resolving inquiries and concerns with empathy and professionalism. MatchAwards is hiring a part-time Remote Customer Service & Support Specialist to join its

Excellent customer relations skills with the ability to handle inquiries and concerns professionally. Ability to work remotely and coordinate with teams in different locations. Construction Project Manager & Customer Relations Specialist.

A progressive technology startup in the UK is seeking a Customer Service Contractor. Ideal candidates will have experience in customer service, be familiar with the automation tool n8n, and exhibit a proactive, problem-solving attitude. The position is remote, offering 5 hours a week with flexible s

A leading technology firm is seeking a Solutions Engineer to build relationships and guide customers through their implementation journey. This role requires 2+ years of experience in a customer-facing technical position supporting SaaS solutions. Key responsibilities include managing customer journ

The ideal candidate will have B2B customer success experience, be highly organized, and have strong communication skills. Compensation ranges from £35,000 to £38,000, with options for hybrid or fully remote work in the UK. A leading digital community organization is seeking a Customer Success Mana

A leading hospitality service provider is looking for enthusiastic individuals for a remote Guest Services position. The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

A premium property consultant is looking for a full-time Customer Service Representative to join their remote team in the United Kingdom. You will handle customer inquiries, support client concerns, and maintain high levels of customer satisfaction. Ideal candidates should possess exceptional custom

A customer service solutions provider is seeking a part-time Remote Customer Service Representative in the UK. The role involves responding to customer inquiries, providing accurate information, and collaborating with teams. This position offers a competitive salary with bonuses and the flexibility

A technology company in the UK is seeking a Senior Customer Success Account Manager to enhance customer relationships and drive account growth across multiple verticals. Responsibilities include managing customer accounts, conducting business reviews, and developing ROI models.

A leading retail company in the United Kingdom is seeking dedicated individuals for the role of Customer Service Representatives. This remote position offers the opportunity to provide outstanding service from home. Responsibilities include addressing inquiries, resolving issues, and ensuring a posi

A leading warehouse automation firm is seeking a Customer Success Manager fluent in French to ensure clients derive maximum value from the DexoryView platform. This role involves regular travel across the UK and Europe, fostering relationships with key stakeholders, and actively engaging in customer

We offer a range of BPM services in finance and accounting, procurement, customer interaction, and human resources, tailored to address each client's unique challenges. To provide excellent customer service by promptly answering calls, handling claims professionally, and adopting a proactive approac

Every action taken by each member of your team increases customer satisfaction and, by default, customer retention. Remote: our team is fully distributed across the world and functions fully remotely. You’ll run all our customer‑facing teams after a customer has purchased.

A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their innovative solutions. The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationshi

Technical Customer Support Engineer – EMEA | ClickHouse | Remote (UK). Mentor and train colleagues, users, and customers. Build trusted relationships with colleagues, customers, and partners.

A leading recruitment agency is seeking a Senior Customer Success Manager to own and grow strategic accounts worth £5mil ARR. This fully remote role in the UK requires a strong SaaS background, excellent stakeholder management skills, and experience in driving retention and growth.

A leading fintech company is looking for a Senior Staff Engineer who will work at the intersection of customer experience, AI, and platform teams to develop automation solutions that enhance customer satisfaction.

A growing conglomerate is seeking a Customer Success Manager to join their fully remote team. This role focuses on providing excellent customer service and ensuring customer satisfaction. The ideal candidate will have proven experience in customer support, excellent communication skills, and a stron

Retail Customer Service Associate – $20+/hr | Remote (UK). Retail Customer Service Associate. Remote (UK-based applicants only).

This role emphasizes strategic customer support and operational excellence, ensuring each generator feels valued and understood. You will collaborate with various teams to improve the customer journey and visit key accounts to gain insights. The ideal candidate will have extensive B2B customer succe

Please include Data Entry Clerk / Customer Service Assistant – Remote in the subject line. Proven experience in data entry, customer service, or administrative support is an advantage. Maintain confidentiality of sensitive company and customer information at all times.

A SaaS company is looking for a Principal Customer Success Manager based in the UK. In this senior role, you will manage a portfolio of strategic enterprise customers, ensuring their long-term success and satisfaction. Applicants should have 6-8 years of experience in Customer Success and strong Saa

A dynamic technology company is seeking an Audio Specialist – AI Trainer to evaluate and optimize advanced audio models for customer support applications. You will create realistic evaluation scenarios, work with diverse datasets, and ensure model performance meets customer expectations for clarit

This is a remote-only position well-suited for professionals passionate about customer success. A leading analytics company in the UK seeks a Customer Success Manager to act as a champion for customers. This role involves understanding customer goals, driving adoption, overseeing renewals, and solvi

Customer Tech Support Assistant – Join Zzoomm’s Remote Customer Care Team. Zzoomm is looking for a Customer Tech Support Assistant to join its remote-first Customer Care Team. Work with Purpose – Help customers stay connected.

A customer service company in the United Kingdom is looking for Customer Service Advisors for a 6-week fixed-term contract. Ideal candidates will have a passion for customer service, excellent communication skills, and a flexible approach to work, with remote working eligibility based in the UK. In