Remote customer jobs in Swansea - Page 14Create job alerts

Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. As part of the Customer Success organization, you will combine systems expertise, analytical problem‑solving, and customer partnership to deliver measura

This role is remotely based in the UK and offers a dynamic work environment with a focus on customer satisfaction. A leading technology company is looking for a UK/I Customer Success Manager to build strong relationships with clients and help them achieve their inbound goals using the software. You

A leading cybersecurity firm is seeking a Senior Customer Success Manager to guide customers in maximizing the value of their investment. This remote position in the UK requires over 5 years of experience in SaaS customer success and fluency in German and English. The ideal candidate will foster str

A leading global e-commerce firm is looking for Customer Service Representatives to join their remote team. In this role, you will provide exceptional customer service through phone, chat, and email, ensuring high levels of satisfaction.

A leading warehouse automation firm is seeking a Customer Success Manager fluent in French to ensure clients derive maximum value from the DexoryView platform. This role involves regular travel across the UK and Europe, fostering relationships with key stakeholders, and actively engaging in customer

German Speaking Customer Representative (Remote) – Relocation to Greece. Exciting Remote Position! Are you a fluent German speaker ready for a new adventure?. Offer exceptional customer support to our German-speaking clients through phone, email, and chat.

A leading technology company in the UK seeks a Customer Success Manager to enhance customer relationships and maximize product value. Responsibilities include guiding customers through the onboarding process, advocating for their needs, and ensuring they achieve successful business outcomes. This ro

A global service provider is seeking Remote Customer Service Representatives who are passionate about delivering exceptional service. The role involves providing outstanding service, resolving queries, and enhancing the customer experience.

Remote Customer Support Assistant | (Remote UK) | £12–£16 per hour. As a Remote Customer Support Assistant, you will provide professional and timely support to customers via chat, email, and phone. VITA CV is hiring a Remote Customer Support Assistant to join a UK-based service provider.

A leading cyber resilience company based in the UK is looking for a Senior Customer Success Manager to enhance customer engagement and success, particularly with Defence clients. This role requires a proactive approach in managing customer lifecycle from onboarding through upsell and renewal. Candid

Own customer renewals and churn prevention across the direct customer base. The Head of Customer Success will build a modern, metrics-driven CS organization that delivers measurable value to customers while serving as a key growth lever for the business. This role is responsible for driving customer

A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. Responsibilities include project management across various client segments, understanding customer needs, and driving product performance reporting. This fully remote positio

A leading cloud software company for social good is seeking a Senior Customer Success Manager to enhance customer relationships and drive measurable outcomes. This remote role emphasizes onboarding, customer sentiment analysis, and addressing retention risks.

We are currently looking for a Customer Success Manager, Mid-Market in UK. By monitoring engagement and designing targeted interventions, you will secure renewals, identify growth opportunities, and maximize customer success. This is an opportunity to combine your expertise in education and customer

This role is remote, with a focus on building a scalable Customer Success organization within a tech-led environment. The successful candidate will oversee customer onboarding, renewals, and upselling opportunities while leveraging data to drive customer engagement. A software solutions company in t

Construction Project Manager & Customer Relations Specialist. Manage construction projects remotely, ensuring timelines, budgets, and quality standards are met. Excellent customer relations skills with the ability to handle inquiries and concerns professionally.

A progressive technology startup in the UK is seeking a Customer Service Contractor. Ideal candidates will have experience in customer service, be familiar with the automation tool n8n, and exhibit a proactive, problem-solving attitude. The position is remote, offering 5 hours a week with flexible s

A leading technology firm is seeking a Solutions Engineer to build relationships and guide customers through their implementation journey. This role requires 2+ years of experience in a customer-facing technical position supporting SaaS solutions. Key responsibilities include managing customer journ

A leading hospitality service provider is looking for enthusiastic individuals for a remote Guest Services position. The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

Please include Data Entry Clerk / Customer Service Assistant – Remote in the subject line. Full-time, remote position with flexible working hours. Respond promptly to customer inquiries via phone, email, or chat, providing accurate and helpful information.

A SaaS company is looking for a Principal Customer Success Manager based in the UK. In this senior role, you will manage a portfolio of strategic enterprise customers, ensuring their long-term success and satisfaction. Applicants should have 6-8 years of experience in Customer Success and strong Saa

A dynamic technology company is seeking an Audio Specialist – AI Trainer to evaluate and optimize advanced audio models for customer support applications. You will create realistic evaluation scenarios, work with diverse datasets, and ensure model performance meets customer expectations for clarit

A leading analytics company in the UK seeks a Customer Success Manager to act as a champion for customers. This is a remote-only position well-suited for professionals passionate about customer success. This role involves understanding customer goals, driving adoption, overseeing renewals, and solvi

A leading retail company in the United Kingdom is seeking dedicated individuals for the role of Customer Service Representatives. This remote position offers the opportunity to provide outstanding service from home. Responsibilities include addressing inquiries, resolving issues, and ensuring a posi

You will act as the primary contact between the customer and Duck Creek, ensuring customer satisfaction and success throughout the lifecycle of the account. This role requires at least 6 years of SaaS experience and involves closely working with customers to understand their goals, manage relationsh

Grow businesses with new and existing key customers maintaining long term relationships with accounts and maximizing cross-sales opportunities. Develop in-depth understanding of the client’s business, strategy, goals, pain points, challenges, market and value chain to drive customer-centric opport

A dynamic remote team is seeking a highly organized Data Entry Clerk / Customer Service Assistant. The role involves data entry, customer service responsibilities, and requires attention to detail and strong communication skills.

The Customer Value Architect serves as a key partner to sales and customers, driving customer onboarding, Falcon Flex adoption, activation, and platform value realisation while minimising churn and contraction. Onboards new customers and works closely with our sales team and technical experts, suppo

Walmart is seeking dedicated and motivated individuals to join our team as Customer Service Representatives (Remote Work). This position offers an excellent opportunity to provide exceptional service to our customers while working remotely from the comfort of your own home. As a Walmart Customer Ser

A forward-thinking B2B company is seeking a remote Support Engineer to take ownership of customer support during EU hours. This role includes driving issue resolution, improving support documentation, and actively shaping the customer support experience.

A digital customer engagement platform is seeking a motivated Remote Customer Service Representative to enhance customer interactions and provide clear solutions. This part-time role involves addressing inquiries across phone, email, and live chat, ensuring customer issues are resolved effectively.

A leading cyber resilience firm is looking for a remote Senior Customer Success Manager in the UK. Ideal candidates will have a proven track record in a customer success or account management role within a SaaS environment. If you are passionate about customer relationships and driving value, apply

As a Remote Customer Service & Support Specialist, you will be the first point of contact for customers, helping resolve inquiries and ensuring a smooth experience across communication channels. Customer Service Representative | United Kingdom (Remote) | $48,100 – $62,200 per year. MatchAwards is

We are customer obsessed – We focus on delivering solutions to our customers that create value and make their lives better. Design, build, and evolve customer-facing backend services and public APIs by understanding how different Chainguard products and customer segments use shared platform capabi

Reporting to the Customer Operations Manager, this person will be tasked with the accurate and timely handling of customer enquiries, order processing, and shipping of customer orders using approved carriers to meet customer delivery expectations and trade legislation. Accurately process customer or

This position offers a fully remote working environment with opportunities for significant impact on customer satisfaction and retention. A leading recruitment platform is seeking a Head of Customer Success in the United Kingdom. This strategic leadership role is for an experienced professional read

A leading customer service organization in the United Kingdom is seeking a Director of Customer Service to lead a complex and high-performing team during a period of strategic transformation. The ideal candidate will have significant experience in social housing or a customer-focused sector, with a

A leading cybersecurity firm in the UK seeks a Customer Marketing Specialist to enhance customer engagement and drive product adoption. The successful candidate will collaborate with multiple teams to support customer advocacy and lifecycle marketing initiatives.

Remote Customer Service Representative – Product Testing. Remote Customer Service Representative Product Testing • Rhosllanerchrugog.

Customer Tech Support Assistant – Join Zzoomm’s Remote Customer Care Team. Zzoomm is looking for a Customer Tech Support Assistant to join its remote-first Customer Care Team. Work with Purpose – Help customers stay connected.

A leading fintech company is looking for a Senior Staff Engineer who will work at the intersection of customer experience, AI, and platform teams to develop automation solutions that enhance customer satisfaction.

A customer service company in the United Kingdom is looking for Customer Service Advisors for a 6-week fixed-term contract. Ideal candidates will have a passion for customer service, excellent communication skills, and a flexible approach to work, with remote working eligibility based in the UK. In

A dynamic consultancy firm is looking for a talented German Speaking Customer Representative to provide exceptional support to clients via phone, email, and chat. This full-time remote position offers a competitive salary, performance bonuses, and fully paid relocation to Greece, along with comprehe

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence.

A leading digital marketing firm in the United Kingdom seeks a Customer Success Manager to ensure a top-notch customer experience for their digital solutions. This role offers a supportive, remote-first work environment with opportunities for personal growth. You will engage with customers, analyze

As a Senior Customer Success Manager you will own a portfolio of customer accounts, driving the post‑sale customer experience from onboarding and adoption to ongoing success, retention, risk management and mitigation. Build trust and transparency with customers as a customer advocate and provide v

A leading global SaaS company is seeking a Principal Customer Success Manager based in the UK. You will manage a portfolio of strategic customers, ensuring their long-term success, retention, and expansion. This role demands a strong SaaS background with at least 6-8 years of experience in customer

A leading technology company is searching for a UK-Based Customer Success Account Manager to manage and grow customer relationships across various sectors. The position offers competitive compensation, including equity, 25 days holiday, flexible remote working options, and various health benefits. T