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This remote role involves managing two teams, overseeing technical customer outcomes, and ensuring effective delivery and enablement. The ideal candidate will have experience in customer-facing technical roles, strong technical fluency in APIs, and capability in leading cross-functional teams. Compe

A healthcare technology company is looking for a Customer Success Manager to own the customer journey, from contract signing through to implementation and expansion. The role requires building strong relationships with clients, understanding their needs, and providing exceptional customer service. T

A leading tech company in Greater London is seeking a Customer Success Engineer who speaks German. You will support customers in implementing and scaling the platform, focusing on technical onboarding and solutions. The role emphasizes collaboration and proactive customer engagement, offering the op

A leading personalization platform provider in the United Kingdom is seeking a Senior Customer Marketing Manager for EMEA.

We are seeking a strategic and experienced Head of Customer Success to lead and scale the global customer experience function. Proven ability to lead remote, globally distributed teams and drive measurable results. Remote-first, flexible work environment with a globally distributed team.

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. With Ada, 83% of customer conversations—and counting—are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers m

A leading global blockchain ecosystem is seeking a Dispute Analyst - P2P to manage customer disputes and ensure marketplace safety. The ideal candidate will have customer service experience, IT proficiency, and strong communication skills.

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

Senior Customer Experience Specialist to help shape and scale its customer experience systems. As a Senior Customer Experience Specialist, you’ll manage front-line support, own the customer feedback loop, and ensure every interaction is handled with clarity and care. Senior Customer Experience Spe

Embedded in this rewarding career, Remote Customer Service Representatives serve as the primary point of contact for clients who have purchased wireless device warranties, resolving a variety of queries with proficiency. Assurant, a renowned global service provider, has advertised a Remote Customer

A leading digital community organization in the United Kingdom is seeking a Customer Success Manager to ensure members achieve their goals and derive value from offerings. The role is flexible, allowing hybrid or fully remote work.

Our most successful customer success managers here are consultative, customer centric and constantly expanding their knowledge through cross-team collaboration. In fact, “Customer Centricity” is a core company value and embraced by every Immersive employee to support your efforts as champion of

A leading Managed IT Services provider in the United Kingdom is seeking a Sage Support Consultant to offer first line telephone and remote support for Sage products and third party add-ons. The ideal candidate will have strong Sage knowledge, excellent communication skills, and a customer-focused ap

A leading cyber resilience solution provider in the UK seeks a Senior Customer Success Manager to join their Customer Experience team. This remote role involves managing regional customers through their lifecycle, ensuring effective onboarding, and aligning their objectives with the company's offeri

This fully remote role requires at least 3 years of experience in a customer-facing position. A leading Health Services Provider seeks a Customer Support Agent to provide frontline support via phone, email, and live chat.

The role emphasizes driving customer adoption and long-term success with the platform while mentoring peers and engaging with senior stakeholders. Ideal candidates bring extensive experience in customer success management, are data-driven, and possess a strong presence to influence executive decisio

A leading ESG software company is looking for a Customer Success Manager to enhance customer relationships and drive product adoption. The role involves managing customer accounts, engaging in product rollouts, and ensuring retention and expansion through strong stakeholder relationships.

A global specialty retailer is seeking an EMEA Customer Research Analyst based in London. This role involves executing and communicating high-quality customer research to inform brand and merchandising decisions. Ideal candidates will have a strong background in customer research, possess excellent

Customer Service Agent – Remote | Lululemon | UK-Based Applicants Only. GEC Educator – Customer Service Agent.

A leading life-sciences organization is seeking a Customer Success Manager for a pivotal role focused on member retention and satisfaction. The manager will oversee renewals, ensure data integrity, and enhance customer engagement throughout their lifecycle. Ideal candidates will have experience in c

A leading spatial intelligence firm located in Greater London is seeking an experienced Customer Success Manager to establish strong relationships with commercial customers, facilitate product deliveries, and lead contract renewals. The ideal candidate will have a Bachelor's degree and over 5 years

This role emphasizes effective team execution, customer advocacy, and managing high-stakes issues while driving the success of Mapbox products.

Fully remote position (work from anywhere within approved locations). This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips. Provide responsive and professional customer support via phone, em

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

This role involves defining customer data structure, implementing ETL/ELT processes, and designing data schemas that support both transactional and analytical work.

As part of the Customer Success organization, you will combine systems expertise, analytical problem‑solving, and customer partnership to deliver measurable outcomes. Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and busin

A dynamic tech company in London is seeking a Customer Experience Specialist. The role requires 2+ years of customer support experience, excellent communication skills, and a problem-solving mindset. You will provide friendly support via chat, email, and social platforms, simplifying complex issues

In this role, you’ll dive deep into customer challenges, translate complex ideas into clear, compelling solutions, and shape the future success of every firm you engage with. This is a high-impact position where your insights, creativity, and communication skills directly influence customer succes

A leading fintech company is seeking a Customer Interaction Team Leader in London to oversee customer service delivery, ensuring compliance and operational excellence. This role involves leading a team, managing customer interactions, and implementing improvements in service.

This remote-first position values financial insight and accuracy over administrative tasks.

Candidates should have a strong understanding of customer success processes, experience with CRM systems, and a results-oriented mindset. This full-time position offers remote work flexibility and a chance to make a significant impact on client success and business growth. A leading energy solutions

Ein führendes Unternehmen im Bereich Meeting-Management sucht einen motivierten Customer Development Representative (m/w/d), der das Customer Success Team unterstützt. Sie arbeiten remote aus Europa, bringen fließende Deutsch- und Englischkenntnisse mit und lieben es, Beziehungen zu Stakeholdern

A platform engineering firm in the UK is seeking a Customer Success Manager. This role will shape customer engagement, ensure value delivery, and connect Sales, Product, and Engineering through a consistent framework.

A market-leading digital services organisation in Greece is looking for candidates fluent in French (B2–C2) for a remote role assisting global customers. Good English communication skills and customer support experience are advantageous. Responsibilities include providing customer support via phon

A leading customer service provider is seeking a Temporary German Speaking Customer Service Representative to support customers remotely across the UK. Previous customer service experience, along with strong communication skills, is preferred.

A leading dental software company is looking for a strategic Customer Success advocate to enhance service delivery and engage customers in the United Kingdom. You will lead business reviews, monitor customer health, and design scalable programs that promote product adoption. Prior experience in Cust

The ideal candidate understands how to speak to customers in the construction, property, and surveying sectors and is confident in both service and sales interactions. Customer Service & Client Support. Sales & Customer Service Agent.

Customer Sales Advisor - UK (Remote and hybrid options available). Handle high volumes of inbound customer calls professionally and efficiently. Is the role remote or office-based?.

A leading software company is seeking a Customer Success Manager to strengthen relationships with top customers. The role involves onboarding new clients, providing support, and ensuring customer satisfaction. Ideal candidates will have over 4 years in a technical customer-facing role, preferably in

Build trust and transparency with customers and act as a customer advocate (operate as the “voice of the customer”). We are looking for a Customer Success Manager to own a portfolio of customer accounts, operating as a partner and trusted advisor to DoiT customers. We are a team of Customer Succ

A leading semiconductor company is seeking a Customer Engineering Lead to support customer queries and enhance product delivery. This role requires strong communication and technical problem-solving skills, along with experience in customer engineering or similar fields. The successful candidate wil

Responsibilities include customer advocacy, managing renewals, and ensuring successful outcomes for clients. The role offers a competitive salary of $135,000 plus benefits, all within a fully remote work culture. A fast-growing SaaS company is searching for a Customer Success Manager to build partne

A global B2B SaaS provider is looking for a Customer Success Manager based in the UK to drive client renewals and account expansion. You will manage a portfolio of high-value clients, ensuring customer satisfaction and retention.

We connect individuals with flexible remote work from home research opportunities that help shape products, services, and user experiences. We7re inviting individuals from all backgrounds, including those searching for customer service representative roles, to express interest in joining upcoming co

A high-growth HR tech company is seeking a Senior Customer Marketing Manager to design and execute customer marketing programmes that drive adoption and expansion. This is a full-time remote role that offers competitive pay (£60k–£80k) and supports creative autonomy. The successful candidate wil

This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment. Resolve customer concerns with empathy and effective problem-solving. Customer service experience required; travel or hospitality experience preferred.

This remote-friendly role will engage with customers, lead technical evaluations, and ensure seamless solution delivery. A leading cybersecurity firm is looking for a Senior Customer Solution Architect to join their Delivery team.

A leading SaaS company in the UK is seeking an experienced Customer Success Manager to oversee customer accounts and drive adoption of their platform. This role requires strong customer management skills, deep product knowledge, and the ability to proactively prevent churn.