Technical Administrator
19 days ago
Bristol
Technical Administrator Bristol £30,000 - £40,000 Tech Admin This role combines Programme and Operations Management with robust Data Management responsibilities. You will be accountable for ensuring effective disposition and timely turnaround of non-conformance submissions, supporting both client and internal engineering teams. Along with quality checking of operational data regarding manufacturing concessions, entry of this data into a management tool for analysis, processing & reporting, liaising with On-Site/Off-Site engineers around the country, monitoring customer SAP Concessions system Responsibilities: · Registering and Quality Check of data received · Identifying and extracting engineering data of interest including repeats of previous data entries / engineering issues · Validate and clarify the data, resolving queries with the originator(s) and/or specialist engineers · Format and load the data for entry into management tool · Allocate work to onsite and remote engineering teams · Monitor and progress data through an agreed work flow process · Collate data at the end of the process · Issue the resultant product · Intelligently archive the data once issued · Accountable for disposition and turnaround time of non-conformance submissions (Concessions, Deviation Permits, DARs, TADs, FPAs and other QNs). · Ensure all submissions are progressed efficiently through completion, maintaining momentum and visibility. · Lead and facilitate daily stand-ups, escalation reviews, and concession flow sessions with Capability Leads; escalate issues to Coordinator Team Leader and Client Tech Leads when required. · Produce and maintain weekly metrics, quantity and age data, and report status updates. · Support the monitoring of TADs that require safety review within 48 hours and liaise with the NCA teams to ensure timely completion of safety assessments · Oversee and maintaine documents on a tracker board, Businessmap, supporting client and Capgemini workflow. · Operate confidently in a high meeting load environment, including capturing actions, taking notes, and following up with relevant stakeholders. · Manage your own time effectively to balance meetings, follow up activities, reporting responsibilities, and task progression. · Adapt quickly to changing priorities and operational demands in a fast paced, constantly evolving environment. · Measure (Quantity and Age) and weekly reporting required. Provide weekly update on the status of Concessions/DPs/DARs/TADs and FPAs to IPTLs. · Coordinate priorities allocation for client and Capgemini Engineering non-conformance team · Kanban Board administration to support the Capgemini Engineering Tech Admin team and client Engineering team. · Monitor and progress data through an agreed workflow process Key Skills · Demonstrated leadership experience, with the ability to take accountability, drive progress, and direct resources to meet objectives. · Strong time-management skills, with the ability to balance multiple meetings, actions, and priorities effectively. · Highly methodical, logical, and detail-oriented, with the ability to work under pressure and meet deadlines. · Understanding of engineering and manufacturing drawings, processes, and terminology · Strong teamwork skills, with the ability to work independently and take initiative when required. · Previous programme / operations, or coordination experience with a proven track record of delivering improvements. · Comfortable adapting to rapid changes in requirements, workflows, and operational priorities. · Proficiency in Microsoft Office Packages, Macros and Power BI, with the ability to manage data, generate reports, and produce clear metrics and dashboards · Meticulous attention to detail and ability to spot errors in both numerical data and text · Experience in using SAP would be of benefit · Excellent organizational, communication and people skills · Eager and quick to learn new skills · Basic UK Export Control, ITAR, IP and Security clearance knowledge desirable · You will be required to obtain BPSS / SC clearance