Trabajos restaurant operation manager en Reino Unido

Job Ref: HON1103 Branch: Honi Poke Baker Street Location: Honi Poke Baker Street, London (West) Salary/Benefits: £33,000 – £36,000 per year, depending on experience Contract type: Permanent Hours: Full Time Hours per week: 45 Posted date: 07/09/2026 Closing date: 19/10/2026 Join the Honi Poke family and lead one of the fastest-growing grab-and-go poke stores! At Honi Poke, we're all about fresh, fast, feel-good food. Inspired by the flavours of Pacific Hawaiian cuisine, our colourful home-made poke bowls and sushi grab-and-go options bring sunshine to busy streets, but it's our people who make the difference. We're looking for an experienced, passionate General Manager to take ownership of one of our stores. As a General Manager, you'll deliver operational excellence, lead and inspire a high-performing team, and ensure every shift runs smoothly. You're a hands-on, strategic leader who thrives in a fast-paced environment, with a genuine passion for fresh food, hospitality, and creating outstanding customer experiences. You'll be the driving force behind store performance, staff development, and customer satisfaction, and play a key role in growing the Honi Poke brand. That's the way we bowl! Key Responsibilities • Lead your store to deliver exceptional standards in service, food quality, and consistency, ensuring every shift reflects the Honi Poke vibe., • Manage day-to-day store operations, including rotas, ordering, forecasting, financial reporting, and store-level KPIs (sales, labour, GP, and guest satisfaction) to drive performance and operational excellence., • Recruit, train, coach, and develop a high-performing team, fostering a positive, motivated, and inclusive culture where staff feel supported, recognised, and empowered, while nurturing future leaders in fast-casual and food retail., • Maintain operational standards, compliance, and store environment, covering Food Safety, Health & Safety, brand standards, equipment maintenance, and store cleanliness., • Enhance the customer experience and brand presence, acting on guest feedback and delivery performance (e.g., Deliveroo), while embodying Honi Poke's values and culture in every aspect of leadership. What We Offer • £33,000 – £36,000 per year, depending on experience, • Paid breaks: your time to rest matters, • Free meals every shift, • Exclusive team discounts for you, your friends & family, • Employee Assistance Programme: support for your wellbeing, • A vibrant, friendly team culture where positivity and growth go hand-in-hand Who You Are • Experienced in hospitality, fast-casual, or food retail management (restaurant, grab-and-go, café, or takeaway experience ideal), • Hands-on, strategic, and able to lead, inspire, and develop a high-performing team, • A people-focused leader, positive, reliable, and excellent at motivating others, • Passionate about fresh food, operational excellence, and outstanding customer experiences, • Confident managing financial performance, KPIs, and operational compliance in a fast-paced environment Bring your leadership, energy, and passion to Honi Poke and help us become the go-to poke destination while growing your career in hospitality management. Apply today, we can't wait to welcome you to the family!

Job Opening: Supervisor- Casa Verde Location: 135 Fleet St, London EC4Y 1HY Pay Rate: £15/ £16 per hour Casa Verde London is looking for an energetic and reliable Supervisor to join our dynamic Management Team in our new opening. This role is perfect for someone who enjoys working in fast-paced, customer-focused Hospitality environment. Skills and Experience Requirements -The Floor Supervisor is responsible for delivering exceptional guest service while overseeing the smooth flow of restaurant operations. Their primary duties include serving guests, managing service order, and ensuring an outstanding dining experience. -Floor Supervisor supports the daily operation of the restaurant by coordinating service, maintaining high service standards, and ensuring all service protocols are consistently followed. -Floor Supervisor also leads and supports the waiters and food runners by providing guidance on service procedures, allocating daily tasks, and overseeing essential operational duties such as cleaning, cutlery polishing, table preparation, and other service maintenance responsibilities. They play a key role in ensuring the team operates efficiently while maintaining the highest standards of hospitality and presentation. Requirements: -A positive attitude and strong teamwork skills -Ability to work under pressure -Previous experience in a restaurant (training provided ) -Excellent communication and attention to detail Why join Casa Verde? -Competitive hourly rate of £15/£16 per hour, based on experience Supportive team and great working atmosphere -Opportunities for career growth within the company -Free staffs meals prepared daily by our chefs

Bat & Ball Covent Garden – Deputy General Manager - Competitive Socialising | Live Sport | Cocktails | Games & Good Times Welcome to Bat & Ball Covent Garden, where great hospitality meets a little healthy competition! Right in the heart of London's buzzing West End, we're not your average bar. Think ping pong, interactive darts, shuffleboard, pool, karaoke, live sport, banging burgers, stone-baked pizzas and cocktails that keep the good times rolling. From after-work drinks and corporate parties to packed-out weekends, live DJs and big sporting events, there's never a dull moment at Bat & Ball. We're all about bringing people together, creating unforgettable experiences and delivering brilliant hospitality with a whole lot of personality. And now we're looking for a Deputy General Manager who's ready to step up, bring the energy and help lead the team at one of London's most exciting competitive socialising venues. The Role As our Deputy General Manager, you'll be right at the heart of the action, working alongside the General Manager to keep everything running smoothly while making sure every guest has an experience worth coming back for. This isn't a role for someone who likes sitting behind a desk. We want a hands-on leader who thrives in a fast-paced environment, knows how to get the best out of their team and understands that great hospitality and commercial success go hand in hand. You'll be responsible for: • Supporting the General Manager with the day-to-day running of a busy, high-volume venue., • Leading, motivating and developing a fantastic team that delivers exceptional hospitality every time., • Driving sales, managing costs and helping the business smash its targets., • Overseeing everything from busy weekend services and live sporting events to large-scale parties and corporate bookings., • Maintaining excellent operational standards across the bar, kitchen, gaming areas and guest experience., • Taking ownership of the venue in the General Manager's absence, ensuring everything runs like clockwork., • Creating an energetic, positive working environment where the team works hard, has fun and takes pride in what they do. Who We're Looking For We're after someone who brings just as much personality as they do experience. You'll love hospitality, understand the excitement of competitive socialising and know how to balance delivering an incredible guest experience with running a commercially successful business. You'll be someone who: • Has previous experience as a Deputy General Manager or a strong Assistant General Manager ready to take the next step., • Thrives in a high-volume, fast-paced hospitality environment, ideally with experience in late-night venues, bars or competitive socialising., • Is a natural leader who can inspire, coach and develop a team while keeping the atmosphere fun and engaging., • Has strong commercial awareness, understands the numbers and knows how to drive revenue while managing labour and operational costs., • Is confident managing busy services, large group bookings, events and late-night trade., • Has a genuine passion for brilliant food, great drinks, entertainment and delivering unforgettable guest experiences., • Isn't afraid to roll up their sleeves, lead from the front and get stuck in when things get busy. Most importantly, you'll bring the energy, enthusiasm and ambition to help take Bat & Ball Covent Garden to the next level. What's in It for You? At Urban Pubs & Bars, we believe great people deserve great opportunities. We're a growing hospitality group with a collection of fantastic pubs, bars and restaurants across London, and we're passionate about developing our people from within. Here's what you can look forward to: • Competitive salary and bonus opportunities., • Genuine career progression and development opportunities across our growing group., • 30% discount on food and drinks across our pubs, bars and restaurants., • Fantastic staff parties, trips and team events., • Access to our Employee Assistance Programme and wellbeing support., • The opportunity to work with a brilliant team in one of London's most exciting hospitality venues. Ready to Get in the Game? If you're an ambitious hospitality leader who loves a buzzing atmosphere, thrives on a challenge and knows how to deliver great experiences while driving a successful business, we want to hear from you. Come and help us bring the energy, lead the team and keep the good times rolling at Bat & Ball Covent Garden. Apply now and take your next step with Urban Pubs & Bars!

General Manager | Botanica Hall | Clapham Junction | Up to £20,000 Super bonus Botanica Hall is a little bit different. Right in the heart of Clapham Junction, within the beautifully restored Arding & Hobbs building, Botanica is the kind of place that can start with a morning coffee, drift into a long lunch, get lively over bottomless brunch and finish with cocktails, DJs and a late night. With stylish all-day dining, a coal-fired kitchen, seriously good cocktails and a venue that knows how to have a good time, Botanica has become one of South West London's go-to destinations for everything from date nights and celebrations to after-work drinks and big weekends. By day, it's about great food, brunches and catching up with friends. By night, the lights go down, the cocktails come out and Botanica shifts gear. And now we're looking for someone to take the reins. You'll be the sort of person who... • Understands what makes a great lifestyle venue tick, where food, drinks, service, music and atmosphere all work together, • Thrives on the energy of a busy brunch, packed dining room, celebration booking or late-night crowd, • Can drive daytime trade as confidently as evening and late-night business, • Has a genuine passion for quality food, cocktails and hospitality, • Knows how to create an atmosphere that keeps guests staying for one more drink, • Is commercially sharp and knows how to turn a busy venue into a successful one, • Leads from the floor, inspiring teams through presence, energy and example What you'll do You'll run Botanica Hall like it's your own. From the first coffee of the morning to the last cocktail of the night, you'll be responsible for the entire guest experience. You'll build and develop a brilliant team, maintain exceptional standards, drive sales across all trading periods and ensure Botanica remains a standout destination in Clapham Junction. You'll also play a key role in the venue's events business, delivering everything from intimate gatherings to large-scale celebrations for up to 450 guests. Most importantly, you'll make the place feel great. What we're looking for • Minimum 2 years' experience as a General Manager, • Strong background in premium bars, restaurants, lifestyle venues or high-volume hospitality, • Experience across brunch, daytime, evening and late-night trading, • Strong commercial and operational knowledge, • Passion for food, drink and guest experience, • Excellent leadership, communication and people development skills, • Calm under pressure with a true ownership mentality, • Personal Licence holder desirable What's in it for you? A standout venue in one of London's busiest neighbourhoods, backed by a growing company that genuinely invests in its people. • Competitive salary plus bonus - Up to £20,000 Super bonus, • Comprehensive training and clear progression opportunities, • Employee discounts across the group, • Team socials, incentives and trips, • Birthday day off, • Enhanced family-friendly benefits, • Referral scheme of up to £1,000, • Employee Assistance Programme, • Cycle-to-work scheme Ready to take the reins at one of Clapham Junction's most exciting all-day venues? If you're commercially sharp, people-focused and know how to create a brilliant atmosphere, from bottomless brunch through to late-night cocktails, we'd love to meet you. Welcome to London's biggest independent pub company ! Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites' on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won 'Best Managed Pub Company - 2-50 sites' in 2023 Most recently won 'Best Managed Pub Company - 2-50 sites' and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for.

The Cyclist - General Manager – Award Winning Pub and Restaurant Company - London – Live-In The Cyclist is a modern British pub in Balham - one of south London's most vibrant neighbourhoods. Situated just across the road from Balham Station, with an all-day food offering during the week, Saturday brunch and Sunday lunch - it's the ideal place for a few pints, a quick bite, or dinner with friends and family. Our street-side terrace is made for al fresco drinking and dining. Our all-day food offering focuses on seasonality and sharing – from small plates to hearty gastropub classics – Behind the bar, you'll find the best of London's craft beer scene, classic cocktails, small-batch gins and artisan wines. Urban Pubs & Bars are currently recruiting for a talented and highly skilled General Manager with personality and charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people-focused and progressive, operations-led business. The Role • As GM, you will take full ownership of all aspects of running the venue. You will be given autonomy and run the site as if it were your own business., • Being business-savvy and demonstrating great commercial acumen is a must., • Your team will look up to you, so it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction., • You have impeccable floor, bar and late-night experience., • You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What we're looking for: • "Wear your heart on your sleeve", take ownership, be bold and run the business as if it's your own., • Be cool, calm and collected, manage pressure with ease, and don't let anything faze you., • A minimum of 2 years' experience as a General Manager, depending on the property being considered., • Solid communication and organisational skills, with an approachable personality., • Superb customer and floor-service skills., • Excellent all-round business knowledge, from financials to customer satisfaction., • An entrepreneurial flair., • Passionate about people, training, mentoring and growing a team, but most importantly, someone who loves to have fun., • Personal Licence holder beneficial. What's in it for me: • A competitive salary and bonus scheme., • Training and development., • Career progression and promotion opportunities, with regular new openings around the corner., • Get out and about – you automatically get 30% discount across all our pubs, bars and restaurants., • The opportunity to make strategic decisions within your business – take ownership and Be Fearless., • Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere., • 28 days' holiday., • Employee Assistance Programme (EAP)., • Good people know good people – an awesome referral scheme., • Birthdays are for celebrating, so have the day off on us., • Cycle to Work scheme. Interested in hearing more? Please submit your CV and lets talk !

Pachamama Group was set up in October 2014 with a mission to introduce inspiring hospitality concepts across the globe by doing it our way and making the impossible possible. Each restaurant concept is built to be a space where guests can enjoy offerings from diverse locales, in an environment that takes them away on a culinary journey. Soraya, Persian-inspired, arrives as a continuation of 971 Hospitality's world by Pachamama Group. Opening is due mid July 2026. This is your chance to take a part in an exciting new opening. At its heart, Soraya is about sharing. It offers guests an exceptional culinary experience, celebrating the rich and vibrant flavours of Persian cuisine in an exquisite setting. Soraya's menu is a testament to meticulous craftsmanship, designed to delight and encourage communal feasting. Signature dishes such as Mast O Khair, Lamb Koobideh, Chicken Joujeh, and Ghaymeh Bedemjan highlight traditional Persian recipes, while innovative plates showcase the team's genius. Prepared with utmost precision, the succulent skewers of marinated meats and vegetables are served on meticulously chosen crockery and silverware that transport diners straight to the heart of Tehran. As an experienced Supervisor , we trust in your ability to step into our vibrant restaurant environment and hit the ground running, leveraging your proven skills and management expertise. You main duties as Restaurant Supervisor will include: • Oversee front-of-house operations to ensure smooth and efficient service, • Lead, support, and motivate the team during service to maintain high standards, • Deliver excellent guest experiences and handle queries or complaints professionally, • Maintain strong menu and allergen knowledge to support both guests and team, • Coordinate with kitchen and bar teams to ensure timely and accurate service, • Manage reservations, table flow, and seating to optimise guest experience, • Conduct pre-shift briefings and support ongoing staff training and development, • Ensure high standards of cleanliness, presentation, and health & safety compliance, • Monitor guest satisfaction and identify opportunities to improve service, • Step into service roles as needed to support the team and maintain service flow For the Supervisor role, we offer the following benefits and opportunities: • Attractive salary based on your skills and experience., • Full Service Charge distribution., • Referral scheme with a £300 bonus for a successful candidate., • Complimentary breakfast, lunch, and dinner for all employees., • Generous staff discount at all group's restaurants., • 28 days of holiday for a full time employee, ensuring a balanced professional and personal life. Other benefits include: • Comprehensive on-the-job training to enhance your skills and knowledge., • A friendly and positive work environment fostering respect and teamwork., • Psychological, financial and legal support available through our Employee Assistance Programme (EAP)., • Salary paid monthly – on the last Friday of each month., • Wagestream access, allowing you to stream up to 50% of your earnings at any time., • Pension scheme with a 3% employer contribution., • Opportunities for career development, regular appraisals to discuss progress and perspectives. As our Supervisor, we hope that you will contribute to our mission of introducing exciting, diverse and playful dining concepts to the London restaurant scene. Our philosophy is to be the best, we continuously improve and never settle. If this sounds of interest to you, please send us your CV. Come grow with us at Pachamama! This is your chance to be a part of something extremely exciting.

Assistant General Manager Location: London (first 3 digits of postcode) Overall Earnings - Up to £52,000 per annum (depending on experience) + bonus The Role We're looking for an Assistant General Manager to join our team at Caravan. At Caravan, our leaders set the tone. As an Assistant General Manager, you'll support your General Manager to deliver outstanding results across people, product, place, performance and profit. You'll lead from the floor: keeping every service flowing smoothly, building confident and happy teams and making sure our 'All Welcome' hospitality is felt by every guest, every day. What you'll do: As Assistant General Manager you are responsible for delivering exceptional hospitality experiences to our guests and team. To make that happen you'll: • Ensure our food, drink, and service standards are consistently delivered, • Recruit, onboard and develop confident, high-performing teams: making sure new hires feel welcome and everyone has clear training, reviews and development plans, • Drive sales, labour, GP, and wastage targets while protecting the Caravan culture, • Manage systems including Fourth, Harri, Mapal, Workvivo to oversee the rota, payroll and compliance, • Maintain property standards, health & safety, and compliance with EHO/Food Alert, • Contribute to management meetings, audits, and action plans About You: We hire for mindset, not just skill. To thrive as an Assistant General Manager, you should be: • An experienced and ambitious hospitality leader (with multi-shift or management experience), focused on growing into a future General Manager, • Confident leading teams, managing standards, and creating great guest experiences, • A culture ambassador: positive, approachable, and committed to Caravan's values, • Organised, commercially aware, and able to balance operations with people development What We Offer • Competitive overall earnings + bonus, • Career progression supported by leadership training and development, including our Leadership Development Programme, Train the Trainer, and Hospitality Programme., • Meals + drinks on shift, • Dining discounts for family & friends, • Coffee discounts at Caravan Coffee Roasters, • Access to financial health, wellbeing, and mentoring support, • Birthday & anniversary vouchers About us At Caravan, we believe hospitality is about more than just great food and drink, it's about people. Since 2010, we have been building award-winning restaurants and a specialty coffee roastery while investing in sustainability, diversity, inclusion, and community. We're also proudly B Corp Certified, which means we're committed to people and planet as much as we care about delivering genuine hospitality. Apply Now Caravan is an equal opportunities employer. We welcome applicants from all backgrounds and experiences. Apply today and take the next step in your management career as an Assistant General Manager at Caravan.

Big Mamma is a French Italian restaurant group, the brainchild of Victor Lugger and Tigrane Seydoux. Over the past 10 years we have opened the doors of 36 restaurants across Europe (France, Monaco, the United Kingdom, Spain, Germany, Italy, Belgium and Ireland), the United Arab Emirates (Dubai) and Mexico (Mexico City). Our mission? To share the special ambience of the most beautiful places of Italian tradition, creating unique moments of sharing with our customers. Join the Squadra as General Manager @ London 🇬🇧 Due to our exciting expansion across the United Kingdom (and beyond), we are looking for a dynamic General Manager to join our Squadra. In this key role, you will have the opportunity to drive the success of your trattoria while embracing and upholding our core values: authenticity , excellence , meritocracy , and entrepreneurship. Your areas of responsibility will include the following: Operational Excellence: • Ensure the smooth operation of the venue on a daily basis: create a warm environment with a smiling team attentive to customers., • Achieve operational excellence: act as a communication link between different departments, between the front-of-house team and the kitchen, ensuring smooth flow of information across the board., • Propose ideas to improve the customer experience and maintain a continuous improvement mindset. Ensure the venue maintains a high rating on social media., • Manage privatizations with professionalism and precision., • Ensure 100% positive resolution of customer complaints and resolve any issues during service. Performance Analysis: • Manage the consolidated P&L., • Ensure average spend per customer., • Alert and propose clear actions if the budget is not respected., • Manage optimized scheduling: adjust staffing according to activity while ensuring proper management of people costs., • Ensure the monthly inventory is completed. Management: • "Be exemplary" in managing both the front-of-house and kitchen teams., • Maintain a motivated team with minimal turnover., • Supervise, motivate, and help the team succeed., • Energize the team and create a positive, active atmosphere., • Ensure the transmission of Big Mamma's values., • In coordination with headquarters, create and lead a training program for the team., • Encourage active participation during services by leading by example and providing feedback on processes, communication with the team, and with customers., • Participate in recruitment: anticipate staffing needs with the recruitment team at headquarters, welcome new staff, and optimize the team structure., • Ensure HR follow-up: lead weekly management meetings with direct reports (managers and chefs). Identify and recognize team talent to nurture Big Mamma's meritocracy. Our Offer: • Highly competitive salary + bonus, • Full time role, • 2 consecutive days off per week, • Permanent contract, • Meal on shift, • Employee discounts, • Continuous training, team buildings and career opportunities, • Geographical mobility across all our venues, • And much mooore! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, color, religion, national origin, disability, age or any other characteristic protected by law. #joinbigmammauki

We’re looking for an experienced, hands-on General Manager to lead the team at Watermans Richmond. You’ll oversee daily restaurant operations, deliver excellent guest experiences, manage staffing and support private events. The ideal candidate will have strong leadership skills, a keen eye for detail and a passion for hospitality, with proven experience managing a busy restaurant.

Incipio curates beautiful spaces with vibrant atmospheres for great times. Juno is a contemporary Italian restaurant and bar launching at Olympia, a space that blends the ease of neighbourhood dining with the energy of a West London destination. Rooted in simple, produce-led cooking, Juno's hospitality will be warm, generous and effortlessly stylish. It's a restaurant designed to feel both familiar and fresh, with a menu built around seasonal plates, handmade pasta, and a confident drinks programme anchored by spritzes, negronis, and a considered Italian wine list. Juno will attract a broad audience, including local West Londoners, early evening pre-theatre diners and weekend groups looking for a place that feels fun but refined; a balance of accessibility and aspiration. The Role: Team Leaders are team who have grown into natural leaders and the best at what they do. Our Team Leaders are experts at making their teams feel amazing, with solid experience in delivering outstanding hospitality standards to our guests. They encourage their team to love and have pride in their work, setting standards and leading by example. We empower our Team Leaders to be approachable, open, honest and respected, and give them the tools to develop process, operations and people. WHAT YOU'LL BE GETTING UP TO • Ensuring the venue runs efficiently by setting an example and proactively leading your team, • Supporting new starters in your venue, introducing them to the team and setting the highest of standards, • Motivating your team by providing excellent support, training and encouragement, • Engaging with guests, making recommendations, and ensuring their needs are met., • Collaborating with the management team to increase sales and contribute to the success of the venue., • Creating a fun and positive atmosphere, fostering laughter and good vibes among the team and guests., • Having fun, laughing a lot and giving good vibes WHAT WE'RE LOOKING FOR • Vibrant + energetic individuals, • A leader, someone who enjoys setting examples and answering questions, • A discipline for exceptional standards, • Problem solvers, • A natural with guests, someone who enjoys interaction, • Friendliness, and approachability, • A genuine desire to deliver a great experience to our guests BENEFITS + BEST BITS • Tronc paid fairly and equally, • 60% of our management teams have been promoted internally., • Mental Maintenance: Therapy for free, • Referral Bonus: refer a friend and once they have passed their probation you receive a bonus, • Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows, • Company awards to celebrate team and regular events, • Incipio FC + Seasonal Socials, • Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France), • Enhanced Maternity, Paternity and Adoption leave, • 50% discount for food and drink in all Incipio venues, • Award winning Learning & Development programmes, • Sunday Times Best Places to Work Employer, • Award winning Diversity Programme Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Assistant General Manager - Hiring now! Caravan Southbank, London Overall earnings from £46,000-£50,000 per year, plus bonus scheme Full time This November, we're opening our tenth, and biggest, Caravan at the Southbank. And we're looking for an exceptional Assistant General Manager to help lead our restaurant team. We're after someone kind, confident and genuinely passionate about what they do. Someone who knows how to lead and inspire a team, is passionate about being a hospitality leader, and gets a kick out of helping their team develop and give their guests the best experience possible You'll be joining Caravan as we open a special new restaurant, with two floors, multiple bars and plenty of opportunity to make your mark from day one. The role As Assistant General Manager, you'll work alongside your General Manager and the management team to make sure the day-to-day operation of the business runs brilliantly every day. That means setting the standard for health & safety, culture, hospitality and developing the team around you to make sure every guest that leaves the restaurant has the best experience possible. You'll know how to lead from the front, when to coach and when to jump in and help get things moving. What you'll be doing as Assistant General Manager • Ensure our food, drink, and service standards are consistently delivered, • Recruit, onboard and develop confident, high-performing teams: making sure new hires feel welcome and everyone has clear training, reviews and development plans, • Drive sales, labour, GP, and wastage targets while protecting the Caravan culture, • Manage systems including Fourth, Harri and All Gravy to oversee the rota, payroll and compliance, • Maintain property standards, health & safety, and compliance with EHO/Food Alert, • Contribute to management meetings, audits, and action plans Why Caravan? Since 2010, we've been serving well-travelled food, specialty coffee and drinks inspired by flavours and ideas from around the world. We're a business built around curious people. People who care about what they do, look out for each other and aren't afraid to try something new. With more openings ahead and a big focus on developing our own people, there's plenty of room to grow with us too. Plus, when you work at Caravan you enjoy: • Free meals & drinks when on shift, • 50% dining discount with up to 4 mates, • 20% coffee retail discount, • Extensive wellbeing support, • Financial health education & support, • Leadership training and development, • A dining voucher when you start, on your birthday and your work anniversary, to spend in any of our restaurants, • Real career progression - 80% of our management roles are filled internally Our values We live by four core values, and our Assistant General Manager, and every team member would live, promote and role model them: • All welcome - We make space for everyone at our table, • No boundaries - Grow, develop and thrive, just a little bit each day, • Caravan of Love - Bring the energy, and be part of the change you want to see in the world, • Well-travelled - Be curious; learn, taste, experiment and share that knowledge with those you meet along the way Sustainability We're all in on both environmental and social sustainability practices. Every team member plays their part in maintaining our B-Corp certification targets. Diversity & Inclusion Everyone's welcome at Caravan. We respect individual differences in identity, culture and experience, with our team, and with every guest.

As our Floor Manager, you will be supporting the Restaurant Manager in guiding the floor team and running a smooth operation. • Lead by example: Support the floor team, ensuring every guest receives a warm welcome and exceptional service, • Support the team: Make sure your team is familiar with service procedures, updated employee manuals, and provide necessary training. Your effort will ensure the reception team can confidently deal with guest queries and daily duties, • Operational excellence & communication: maintain effective communication between the team and senior management so that everything is excellently executed., • Assist and support training and development of all employees., • Deal effectively with customer complaints Required Qualifications & Experience • 2 year’s experience in a similar role, • Team management experience, • Excellent communication skills

*Deputy General Manager - Award Winning Pub, Bar and Restaurant Group - Quality - London Welcome to London's biggest independent pub company ! Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites' on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won 'Best Managed Pub Company - 2-50 sites' in 2023 and most recently won 'Best Managed Pub Company - 2-50 sites' and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for. Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Assistant General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. Old Street Tavern is a 'modern twist' on a classic City pub with a private mezzanine area located right outside Old Street station in the heart of the city. Be it a quick meeting place that transcends time and turns into a vibrant drinking and dining experience or a cocktail bar serving up innovation and classics in equal measure. We are the "go to place" for those who want to unwind, watch all the key sports, dig into fresh seasonal dishes or party the night away with our live music and DJ's. The Role • As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business., • Be business savvy and demonstrate great commercial acumen., • Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction., • You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What we looking for: • "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own, • Be cool, calm and collected, manage pressure with ease, nothing can phase you, • Must have minimum 2 years' experience as a manager depending on the property being looked at, • Solid communication and organisational skills, be approachable, • Superb customer & floor service skills, • Strong all-round business knowledge from financials to customer satisfaction, • An entrepreneurial flare, • Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun, • Personal License holder beneficial** What's in it for me: • A competitive salary & bonus scheme, • Training and development, • Career progression and promotion opportunities with regular new openings around the corner, • Get out and about, you automatically get 30% discount across all our pubs, bars and restaurants, • The opportunity to make strategic decisions within your business – take ownership and Be Fearless, • Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere, • 28 days holiday, • Employee Assistance Programme (EAP), • Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral, • Birthdays are for celebrating, so have the day off on us, • Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around.

Job Ref: HON1104 Branch: Honi Poke Fitztrovia Location: Honi Poke Fitztrovia, London (West) Salary/Benefits: £31,000 – £32,000 per year, depending on experience Contract type: Permanent Hours: Full Time Hours per week: 45 Posted date: 08/09/2026 Closing date: 20/10/2026 Join the Honi Poke family and lead one of the fastest-growing grab-and-go poke stores! At Honi Poke, we're all about fresh, fast, feel-good food. Inspired by the flavours of Pacific Hawaiian cuisine, our colourful poke bowls and sushi grab-and-go options bring sunshine to busy streets, but it's our people who make the difference. We're looking for an Assistant Manager in with hospitality or food retail management experience (restaurant, fast-casual, café, grab-and-go, or takeaway is ideal) who's hands-on, organised, and loves leading a team. You'll keep the store running smoothly, motivate your team, and create amazing customer experiences every day. If you're positive, energetic, and passionate about fresh food, this is your chance to help our store deliver top-notch service, grow sales, and make Honi Poke the go-to fast-casual spot. That's the way we bowl! Key Responsibilities • Support the General Manager with daily store operations., • Keep service fast, friendly, and efficient in a busy takeaway environment., • Maintain high standards of food quality, hygiene, and customer service., • Lead, motivate, and develop your team to deliver excellence every day., • Drive sales, operational performance, and efficiency., • Create a positive, fun, and supportive store culture built on teamwork and respect. What We Offer • £31,000 – £32,000 per year, depending on experience, • Paid breaks: your time to rest matters, • Free meals every shift, • Exclusive team discounts for you, your friends & family, • Employee Assistance Programme: support for your wellbeing, • Ongoing training and career development within a growing brand, • A vibrant, friendly team culture where positivity and growth go hand-in-hand Bring your energy, leadership, and passion to Honi Poke and help us become the go-to poke destination. Apply today, we can't wait to welcome you to the family!

As Floor Assistant Manager, you will oversee smooth day-to-day floor operations, deliver exceptional guest experiences, support the management team, and lead the floor team during busy late-night service. You will coordinate kitchen, bar, hosting, runner, karaoke room, and lounge activities while maintaining high standards of food and beverage service. Responsibilities: • Lead and support the floor team during service., • Deliver outstanding customer service and guest experiences., • Coordinate effectively with the bar, kitchen, hosts, runners, karaoke rooms, and lounge., • Manage VIP guests, bookings, enquiries, and customer concerns professionally., • Maintain high standards of cleanliness, presentation, and service., • Support staff training, motivation, and development., • Ensure health, safety, food hygiene, and licensing procedures are followed., • Assist with opening and closing duties and daily operations., • Identify sales opportunities and encourage appropriate upselling., • Monitor inventory and assist with ordering supplies when required., • Address guest concerns promptly and work to maximise satisfaction. Skills and requirements: • Previous supervisory experience in a high-end bar, nightlife, restaurant, or hospitality environment., • Strong leadership, communication, and organisational skills., • Confidence working in fast-paced, late-night environments., • A positive attitude and strong team mentality., • A professional, guest-focused approach., • Flexibility to work evenings and weekends., • Ability to remain calm under pressure while maintaining attention to detail., • Knowledge of relevant health, safety, and food-handling regulations., • A passion for hospitality and delivering exceptional guest experiences., • A personal licence is preferred. What we offer: • Hourly rate plus service charge, with an OTE of £17–£18 per hour., • Staff meals while on duty., • Staff discounts and incentives., • Career progression opportunities., • A fun and energetic working environment., • The opportunity to work in a luxury nightlife venue. This role is ideal for an enthusiastic hospitality professional who enjoys luxury nightlife and is motivated to lead a team in delivering outstanding food and beverage service.

Supervisor Wanted – Join Our Team! We are currently seeking a motivated and experienced Supervisor to lead our team and ensure smooth day-to-day operations. This is an exciting opportunity for someone who thrives in a fast-paced environment and enjoys supporting both staff and customers. Key Responsibilities: • Oversee daily operations and ensure high standards are maintained, • Supervise, support, and motivate team members, • Handle customer inquiries and resolve issues professionally, • Assist with staff scheduling, training, and performance management, • Ensure compliance with company policies and safety regulations Requirements: • Previous supervisory or leadership experience preferred, • Strong communication and organisational skills, • Ability to work under pressure and make effective decisions, • A positive attitude with a hands-on approach What We Offer: • Competitive pay, • Opportunities for career progression, • Supportive and dynamic work environment If you’re ready to take the next step in your career and make a real impact, we’d love to hear from you!

We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Coffee Shop Supervisor to join our team at Suzette, our garden coffee shop in Victoria. Suzette is a welcoming coffee shop offering quality coffee, fresh food and a friendly, relaxed customer experience in the heart of Victoria. We are looking for the right person to join the team and help ensure the smooth day-to-day running of the coffee shop. You will be hands-on, supportive and able to lead by example while maintaining excellent standards of customer service. A good understanding of hospitality, great coffee and friendly customer service is essential. At Suzette, we aim to offer high-quality products and a warm, efficient service in a busy environment. As a Coffee Shop Supervisor, you will help ensure the coffee shop runs smoothly and that our guests consistently receive a high-quality experience. You will support the team during service, oversee daily operations and deal with customer queries or complaints professionally and effectively. Key Responsibilities: • Be passionate about great coffee, quality food, service and hospitality, • Ensure the efficient and smooth day-to-day running of the coffee shop, • Provide exceptional customer service and lead the team to do the same, • Support and motivate the team during busy service periods, • Prepare and serve high-quality coffee and drinks when required, • Ensure food and drinks are served to a consistently high standard, • Respond to customer queries and complaints quickly and professionally, • Open and close the coffee shop when required, • Maintain high standards of cleanliness, organisation and presentation, • Ensure excellent standards of personal hygiene, appearance and professionalism, • Monitor stock levels and assist with ordering and stock control, • Help reduce waste, control costs and improve overall efficiency, • Ensure food safety, health and safety procedures are followed at all times, • Help train and support new team members, • Maintain a clean, welcoming and well-organised coffee shop environment, • Work closely with management to continuously improve the customer experience Qualifications: • Previous experience in a supervisory role, preferably within a coffee shop, café or restaurant, • Barista experience and good coffee knowledge, • Strong customer service skills, • Good knowledge of food safety and hygiene standards, • Ability to work efficiently in a fast-paced environment, • Ability to multitask and prioritise effectively, • Strong communication and interpersonal skills, • Positive, proactive and hands-on attitude, • Reliable, organised and confident leading a small team Benefits • Cycle to work scheme, • Meals, • Company pension scheme, • Team events

Bar Manager - Hiring now! Caravan Southbank, London Overall earnings up to £18.20 per hour Full time This November, we're opening our tenth, and biggest, Caravan at the Southbank. And we're looking for an exceptional Bar Manager to lead our bar team. We're after someone kind, confident and who knows how to support & inspire a team, and welcome & awe guests from the first impression. Someone who's passionate about beverages and wants to share that passion with their team & guests. You'll be joining Caravan as we open a special new restaurant, with two floors, multiple bars and plenty of opportunity to make your mark from day one. The role As Bar Manager you'll work alongside your General Manager and the management team to make sure the day-to-day operation of the bar runs brilliantly every day. That means setting the standard for health & safety, culture, hospitality and developing the team around you to make sure every guest that leaves the restaurant has the best experience possible. You'll know how to lead from the front, when to coach and when to jump in and help get things moving. What you'll be doing as Bar Manager • Ensure our beverage and service standards are consistently delivered, • Leading by example and helping create the kind of hospitality people want to come back for, • Coaching, training and developing the bar team, sharing your knowledge and passion as you go, • Leading compliance on all legal requirements regarding weights and measures, licensing laws, health, and safety as well as fire procedures., • Managing stock efficiently and taking accountability for the smooth back-end operation of the bar, • Working closely with the wider restaurant team to give every guest the best experience possible Why Caravan? Since 2010, we've been serving well-travelled food, specialty coffee and drinks inspired by flavours and ideas from around the world. We're a business built around curious people. People who care about what they do, look out for each other and aren't afraid to try something new. With more openings ahead and a big focus on developing our own people, there's plenty of room to grow with us too. Plus, when you work at Caravan you enjoy: • Free meals & drinks when on shift, • 50% dining discount with up to 4 mates, • 20% coffee retail discount, • Extensive wellbeing support, • Financial health education & support, • Leadership training and development, • A dining voucher when you start, on your birthday and your work anniversary, to spend in any of our restaurants, • Real career progression - 80% of our management roles are filled internally Our values We live by four core values, and our Bar Manager and every team member would live, promote and role model them: • All welcome - We make space for everyone at our table, • No boundaries - Grow, develop and thrive, just a little bit each day, • Caravan of Love - Bring the energy, and be part of the change you want to see in the world, • Well-travelled - Be curious; learn, taste, experiment and share that knowledge with those you meet along the way Sustainability We're all in on both environmental and social sustainability practices. Every team member plays their part in maintaining our B-Corp certification targets. Diversity & Inclusion Everyone's welcome at Caravan. We respect individual differences in identity, culture and experience, with our team, and with every guest.

Assistant General Manager Location: London (first 3 digits of postcode) Overall Earnings - Up to £52,000 per annum (depending on experience) + bonus The Role We're looking for an Assistant General Manager to join our team at Caravan. At Caravan, our leaders set the tone. As an Assistant General Manager, you'll support your General Manager to deliver outstanding results across people, product, place, performance and profit. You'll lead from the floor: keeping every service flowing smoothly, building confident and happy teams and making sure our 'All Welcome' hospitality is felt by every guest, every day. What you'll do: As Assistant General Manager you are responsible for delivering exceptional hospitality experiences to our guests and team. To make that happen you'll: • Ensure our food, drink, and service standards are consistently delivered, • Recruit, onboard and develop confident, high-performing teams: making sure new hires feel welcome and everyone has clear training, reviews and development plans, • Drive sales, labour, GP, and wastage targets while protecting the Caravan culture, • Manage systems including Fourth, Harri, Mapal, Workvivo to oversee the rota, payroll and compliance, • Maintain property standards, health & safety, and compliance with EHO/Food Alert, • Contribute to management meetings, audits, and action plans About You: We hire for mindset, not just skill. To thrive as an Assistant General Manager, you should be: • An experienced and ambitious hospitality leader (with multi-shift or management experience), focused on growing into a future General Manager, • Confident leading teams, managing standards, and creating great guest experiences, • A culture ambassador: positive, approachable, and committed to Caravan's values, • Organised, commercially aware, and able to balance operations with people development What We Offer • Competitive overall earnings + bonus, • Career progression supported by leadership training and development, including our Leadership Development Programme, Train the Trainer, and Hospitality Programme., • Meals + drinks on shift, • Dining discounts for family & friends, • Coffee discounts at Caravan Coffee Roasters, • Access to financial health, wellbeing, and mentoring support, • Birthday & anniversary vouchers About us At Caravan, we believe hospitality is about more than just great food and drink, it's about people. Since 2010, we have been building award-winning restaurants and a specialty coffee roastery while investing in sustainability, diversity, inclusion, and community. We're also proudly B Corp Certified, which means we're committed to people and planet as much as we care about delivering genuine hospitality. Apply Now Caravan is an equal opportunities employer. We welcome applicants from all backgrounds and experiences. Apply today and take the next step in your management career as an Assistant General Manager at Caravan.

BAR SUPERVISOR – GAIA We are currently seeking an experienced and passionate Bar Supervisor to join the team at GAIA in London. This is an exciting opportunity for a driven hospitality professional who thrives in a fast-paced luxury dining environment and is passionate about delivering exceptional beverage experiences while supporting the leadership and development of a high-performing bar team. KEY RESPONSIBILITIES • Supervise the day-to-day operations of the bar, ensuring smooth, efficient, and high-quality service at all times., • Lead by example, motivating and supporting the bar team to maintain exceptional service standards while ensuring all beverages are prepared and presented in line with GAIA standards., • Assist with training, coaching, and developing bar team members to enhance product knowledge, service skills, and operational excellence., • Support the implementation of seasonal beverage menus and maintain excellent knowledge of cocktails, wines, spirits, and premium products., • Maintain effective stock control, minimising wastage through accurate inventory management, stock rotation, and adherence to company procedures., • Ensure the bar remains clean, organised, and fully compliant with health, safety, and hygiene regulations., • Support management in monitoring bar performance, sales, and operational standards, contributing to the achievement of financial and productivity targets., • Work closely with the wider management team to ensure seamless communication across departments and consistently deliver a luxury guest experience. ABOUT YOU • Proven experience as a Bar Supervisor, Senior Bartender, Head Bartender, or in a similar role within a premium or luxury hospitality environment., • Strong knowledge of cocktails, spirits, wines, and current beverage trends., • Experience working in high-volume, fast-paced bar operations., • A hands-on leader with excellent communication, organisational, and team development skills., • Good understanding of stock control, inventory management, and cost-conscious beverage operations., • Passionate about delivering exceptional guest experiences and maintaining the highest hospitality standards., • Highly organised, detail-oriented, proactive, and able to perform effectively under pressure., • Experience within luxury restaurant concepts or high-end London venues is highly desirable. WHAT WE OFFER • Salary: £45,600 per annum + tips, • Career growth opportunities within Fundamental Hospitality., • A professional and supportive working environment., • The opportunity to be part of one of London's most exciting luxury dining destinations. If you are ready to take the next step in your hospitality career and join a globally recognised luxury brand, we would love to hear from you. Candidates must have the right to live and work in the UK. This is not an exhaustive list of responsibilities. A full job description can be provided upon request.

Yard Sale Pizza is on the search for an experienced General Manager to join our amazing team to run one of our brilliant shops in a vibrant London neighbourhood! In return you will receive a competitive base salary up to £38,000 per annum plus a generous bonus and excellent benefits! Our amazing and diverse teams are made up of chefs, front and back of house as well as our in-house drivers - you won't be dealing with third-party companies, just running a slick service of hand-made, hand-delivered pizza goodness! £35,000 - £38,000 OTE - £44,000+ Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We're buzzing to be opening our 11th Yard Sale Pizza in South East London's Hither Green in November 2023. Bringing our award-winning handmade, hand-delivered pizzas to this stunning neighbourhood! We'll be serving up London's ultimate delivery pizza, all delivered by our amazing team of drivers through our in-house delivery service, with seats for dine-in customers. What will I be doing? • Dealing with all elements of management, including both kitchen and operations., • Supervising staff performance across all levels., • Reviewing periodic reports and adjusting operations to meet company KPIs., • Keeping your team motivated whilst bringing a great energy!, • Working with our marketing team to bring new business in and establish the shop in its location. What are we looking for? • We're looking for someone who absolutely loves to lead whilst setting a great example in the workplace., • Someone who has a keen understanding of driving sales and smashing targets!, • Someone with exceptional interpersonal skills., • An individual who has a few years experience as a GM would be amazing!, • It would be advantageous if you have previously worked within a takeaway setting. What's on offer: • Enviable hospitality hours which means you won't be working super-late!, • 28 days annual leave, • Cycle-to-work, • Tech scheme, • Company Pension Contribution, • Work from home allowance, • Birthday Present, • Free pizza on shift and brilliant discounts to enjoy with family and friends across all our shops!, • Staff parties throughout the year (we close all the shops!), • Fun away days and dinners throughout the year!, • Uniform and other merchandise to celebrate your milestones working with us, • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. We would love for you to grow with us as we expand and learn all aspects of the business!- we have had so many internal success stories ! We are a super fast-growing company with plenty of amazing opportunities so it's a really exciting time to join us! If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP

The Italian Greyhound is a neighbourhood bar and dining room, and events space. The food is modern Italian. The service should feel the same; Confident, warm, and a little effortless. Not stiff, not casual. We care a lot about the experience we create, and this hire is central to raising it. THE ROLE This is a Floor Manager position, but it’s also a development opportunity for the right person. You’ll be a key figure in our front-of-house team; Visible during service, close to guests, and importantly, building the confidence and capability of the people around you. We want someone who makes the whole floor better by being on it. That means reading a service, spotting where someone needs a steer, and giving it, in the moment, without fuss. You’re not above getting stuck in when the floor needs it, and you wouldn’t want to be. It also means bringing ideas, noticing what isn’t working, and saying so. You’ll work closely with the senior management team and have real input into how service evolves at the restaurant. For the right candidate, this is a role you can genuinely grow into. WHAT YOU’LL BE DOING • Leading the floor through service; Setting the pace, maintaining the standard, and keeping your team focused and confident., • Running briefings that actually land; Clear, motivating, and relevant to the shift ahead., • Coaching team members in real time; Noticing what needs improving and addressing it in a way that builds people up rather than knocks them down., • Building genuine relationships with our regulars and guests, especially in the main dining room and private events through the Garden Room., • Supporting the planning and execution of private dining and events, from corporate dinners to celebrations., • Feeding back to the management team on what’s working, what isn’t, and what could be better; We want to hear it. WHAT WE’RE LOOKING FOR • Someone who is genuinely drawn to hospitality; The guest experience matters to you, not just the operation., • Experience in a management role within a quality restaurant or bar environment. You’ve held responsibility for a floor and a team before., • A natural communicator who can adapt their approach; Whether that’s a quiet word with a team member mid-service or handling a guest complaint with composure., • The kind of leader who makes people better. Coaching and developing others is something you find energising, not draining., • Composure under pressure and good instincts when a service needs redirecting., • Ambition. You’re early in your management career and you want to develop; That’s exactly the shape of person this role suits. WHAT’S IN IT FOR YOU • Real exposure across an independent group; The Italian Greyhound is part of a wider portfolio of restaurants and bars, and there’s opportunity to grow with it., • Dining discounts across all our venues., • Team incentives and trips; We celebrate properly when things go well., • Staff meals and refreshments on shift., • Early access to earned wages via Stream., • A staff referral programme; bring people you rate.

About the Role We are seeking a passionate and hands-on Assistant Restaurant Manager to support the day-to-day running of our busy restaurant. You’ll work closely with the Restaurant Manager to lead the team, deliver outstanding guest experiences, and help drive the success of the business. Key Responsibilities • Support the Restaurant Manager in daily operations, • Lead, motivate, and train front-of-house team members, • Ensure excellent customer service at all times, • Assist with rota planning, staffing and onboarding, • Maintain high standards, • Handle guest queries and resolve any issues professionally, • Support financial and stock controls, • Uphold health & safety and food hygiene standards About You • Experience as an Assistant Manager / Supervisor in hospitality, • Strong communication and leadership skills, • Calm under pressure with a positive attitude, • Passionate about great service and guest satisfaction, • Reliable, organised and proactive, • Flexible availability including evenings & weekends Salary: Up to £50,000 per year

Assistant Manager We are looking for an experienced, ambitious, and inspiring Assistant Manager to join our team. You need to have an open, engaging and humble personality, with confidence to be the face of Brindisa Kitchens. You will have a good understanding of operations and finance, with a passion for delivering outstanding customer experiences. Ideally, you'll be an Assistant General Manager or Assistant Manager in casual or high-end restaurants. Be part of our team Here at Brindisa, our food is homely and authentic, with flavour always being the key factor. Above all our food is about sharing. We celebrate the culture and dining experience of small plates. We have a direct relationship with all our suppliers, bringing their ethos and quality to the table. We offer: • 28 days holiday, • Paid overtime, • 35% discounts in our restaurants and our retail offerings, • Cycle to work scheme, • Refer a friend reward, • Opportunity to progress within the business across our sites, • Opportunity for trips to Spain to meet our producers

Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown delivering exceptional dining experiences — and we’re seeking a skilled Restaurant Assistant Manager to support daily operations, oversee the floor, handle admin, and uphold top-tier service. Key Responsibilities: • Assist the Restaurant Managers in overseeing daily operations and ensuring a seamless customer experience., • Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms., • Handle hiring processes, including interviewing and onboarding new staff members., • Maintain accurate records and manage restaurant numbers and financial data., • Support in inventory management and ordering supplies., • Ensure compliance with health and safety regulations., • Address customer inquiries and resolve issues promptly., • Lead and motivate the team to deliver exceptional service. Requirements: • Minimum of 2 years of experience in a similar role within the hospitality industry., • At least 1 reference from a previous employer., • Proficiency in MS Office, including Microsoft Word and Excel., • Strong organizational and multitasking skills., • Excellent communication and leadership abilities., • Ability to work flexible hours, including evenings and weekends., • A proactive approach to problem-solving and a keen eye for detail. What We Offer: • Competitive salary based on experience; £34000 annual salary + £6000 service charge + bonuses; 48 hours a week, • Opportunities for career advancement within the company., • A supportive and friendly working environment., • Employee discounts on meals., • Ongoing training and development opportunities.

Summary of Position The Assistant Restaurant Manager owns guest-experience continuity from queue entry through seating, table journey and farewell. The ARM manages queue/waitlist accuracy, seating flow, table-time visibility, service recovery and guest-facing continuity during disruptions, while the Shift Leader owns floor execution, the Kitchen Manager owns kitchen execution and the Restaurant Manager retains full-store accountability. Key Performance Areas (KPAs) · Guest Journey & Queue Ownership · Seating Flow & Table-Time Control · Service Recovery & Guest Escalations · Playbooks & Disruption Continuity · FOH Leadership & Handover Duties & Responsibilities Guest Journey & Queue Ownership · Verify opening guest-flow deployment, queue tools and table-time visibility. · Own queue/waitlist accuracy, honest wait communication and seating flow from arrival through handover to the floor. · Activate PB1 Queue Overload when triggered and direct the guest-flow response; Shift Leader takes Door/queue backup and floor coverage. Seating Flow & Table-Time Control · Ensure guests are acknowledged within 10 seconds under normal conditions. · For waits above 15 minutes, ensure water is offered and extended-wait updates are given every 5 minutes. · Control call-to-seated handover within 2 minutes and monitor table times to intervene before guest-experience failure becomes visible. Service Recovery & Guest Escalations · Lead complaint/service recovery within published authority and escalate above limit to the Restaurant Manager. · Protect the rule that guests are not rushed and bills are presented only on request. Playbooks & Disruption Continuity · Own or coordinate ARM-triggered playbooks, including staffing shortage and accessibility/disability response where applicable. · Coordinate simultaneous playbooks and guest-facing continuity during equipment, technology, power and emergency disruption without losing role boundaries. FOH Leadership & Handover · Back up the Restaurant Manager on duty without taking over the RM's final accountability or Kitchen Manager command. · Develop Shift Leaders and FOH leaders through deployment, feedback, coaching and readiness observations. · Verify guest-flow close/handover and unresolved-case continuity without duplicating the Shift Leader's FOH close sign-off. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · Guest arrival is acknowledged within 10 seconds under normal conditions and wait information remains honest. · Waits above 15 minutes receive water and extended-wait updates every 5 minutes; call-to-seated handover is within 2 minutes. · PB1 Queue Overload is activated by ARM when triggered and Shift Leader backup is deployed correctly. · Table-time risks and guest complaints are acted on before or at failure, within published recovery authority. · Guest-facing continuity is maintained through disruptions and playbooks without role-authority drift. · ARM handover is complete and does not duplicate Shift Leader FOH close ownership. Qualifications · For internal progression, hold current Shift Leader or approved Kitchen Manager certification and complete the ARM Development Plan. · Demonstrated ability to manage guest flow, service recovery, table-time decisions and FOH leadership under pressure. · Strong working knowledge of POS/table-time tools, queue management and relevant Failure Playbooks. · Complete current ARM certification before independent ARM duty. Core Competencies · Leadership & Coaching - Sets clear expectations, develops people and corrects execution in real time. · Decision Making & Judgment - Makes timely decisions using facts, standards and published authority. · Operational Discipline - Protects the operating rhythm, evidence and controls under pressure. · Communication & Collaboration - Creates clear handovers and strong cross-role coordination. · Problem Solving - Finds root causes, assigns corrective action and distinguishes local from systemic issues. · Accountability & Integrity - Owns outcomes and maintains truthful records, escalation and follow-through. Technical Skills Strong knowledge of guest-flow and waitlist control, table-time monitoring, recovery authority, accessibility response, staffing-shortage response and multi-playbook coordination. Current ARM certification is required before independent duty. Where It Leads Assistant Restaurant Manager (you are here) > Restaurant Manager (next) > Area Manager > Operations Manager > Senior Operations Manager proving assignment > Operations Director To earn Restaurant Manager: · Assignment Policy: Complete at least one year as an ARM before permanent promotion unless an approved People OS exception applies; complete the 6-month Restaurant Manager Development Plan. · Swiss Butter Academy: Maintain current ARM certification and complete Restaurant Manager learning, full-store practical assessment and certification before independent RM duty. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

General Manager – Ivan Ramen Farringdon Farringdon, London Up to £45,000 per year, depending on experience Full-time Ivan Ramen is looking for a highly hands-on General Manager to lead our Farringdon restaurant through its next stage. This is not a traditional FOH-led General Manager role. Our Farringdon restaurant is evolving towards a faster, more streamlined, QSR-style operation. As that happens, the GM role is increasingly focused on running the whole operation — and that includes the kitchen. You will spend a significant part of your working week in the kitchen. You'll need to be comfortable working alongside the kitchen team during service, learning and working stations, managing prep, running kitchen shifts and stepping directly into the operation when needed. You need to genuinely enjoy working in a kitchen and be prepared to cook. What you'll be responsible for You'll have overall responsibility for the performance of the restaurant, but you'll lead it from inside the operation. That includes: • Regularly working kitchen stations during service, • Understanding and managing prep, production and kitchen deployment, • Leading busy services across both kitchen and FOH, • Driving ticket times, food quality and consistency, • Recruiting, training and developing the team, • Building rotas and deploying people effectively across the restaurant, • Managing labour against sales, • Managing stock, ordering, waste and COGS, • Maintaining excellent food safety, cleanliness and restaurant standards, • Managing delivery alongside the in-store operation, • Using sales and operational data to improve performance, • Helping introduce and embed new systems and ways of working As our service model becomes increasingly streamlined, we expect the GM to become even more involved in the kitchen and production side of the restaurant. Hours & availability This is a full-time, operational restaurant role. You'll typically work 45+ hours per week, across a mixture of shifts based on the needs of the restaurant. You must be available to work evenings and weekends. As General Manager, you'll be expected to be present for key trading periods, including busy evening and weekend services. We believe a restaurant is best led by a GM who is there when the team and business need them most. Who we're looking for We're open-minded about where you've come from. You might already be a GM. You could be an Assistant GM ready to step up. Or you might come from a kitchen or QSR management background and want broader responsibility for a restaurant. Experience in QSR, fast casual, high-volume casual dining or a strong independent restaurant would be particularly relevant. More important is how you like to work. You're someone who: • Is genuinely comfortable working in a kitchen, • Is willing to learn and work every station, • Enjoys being in the middle of a busy service, • Is available and willing to work evenings and weekends, • Thinks about speed, prep, deployment, labour, waste and consistency, • Can lead and develop both kitchen and FOH teams, • Understands the commercial side of running a restaurant, • Takes initiative and solves problems, • Doesn't believe any job in the restaurant is beneath the GM Ivan Ramen still has the pace and personality of an independent business. We're continuing to develop how we operate, so you'll need to be comfortable taking ownership rather than expecting a corporate playbook for every situation. Why Ivan Ramen? This is an opportunity to take real ownership of a restaurant and have a meaningful influence on how it develops. You'll be joining a business that's becoming faster, simpler and more operationally focused, without losing the food and personality at the heart of Ivan Ramen. We're looking for someone who gets satisfaction from making the operation work better — developing people, improving systems, controlling the numbers and getting into the kitchen to deliver great food. If that sounds like the kind of GM you are, we'd love to hear from you.

Assistant General Manager — Progression to General Manager MEAA London MEAA is looking for an ambitious, experienced Assistant General Manager to join our London restaurant with a clear objective: develop into the General Manager role within approximately 3–6 months. This is not a conventional AGM position. We are looking for someone capable of becoming the person ultimately responsible for one of our busiest restaurants. MEAA London is a high-volume operation serving approximately 4,000 covers per week, with around 150 covers and generating approximately £100,000 in weekly revenue. It combines the pace and complexity of a major-volume restaurant with the standards, attention to detail and personal service expected from a premium hospitality business. The opportunity You will initially work alongside the existing management team, learning the MEAA operation, culture and standards while progressively taking responsibility for the restaurant. The 3–6 month development period will cover the full GM remit, including: * Leading a large FOH and management team through high-volume services * Maintaining consistently high standards across up to 4,000 weekly covers * Taking ownership of guest experience and handling issues confidently * Recruitment, onboarding, training and development * Building a strong management and supervisory team beneath you * Rotas, labour deployment and productivity * Sales performance and commercial decision-making * Wage and operating cost control * Restaurant P&L understanding and accountability * Driving average spend and identifying revenue opportunities * Maintaining service, presentation, cleanliness and brand standards * Using guest feedback and operational data to improve performance * Working closely with the Head Chef and kitchen leadership * Developing regular customers and ensuring our best guests are recognised * Leading pre-shifts, management meetings and performance reviews * Taking increasing responsibility for the entire operation until ready to step into the GM position Who we’re looking for We are not looking for someone who simply wants their next AGM job. We’re looking for somebody who wants to run a substantial restaurant and can demonstrate that they have the potential to do so. You will probably already be a strong AGM, Deputy GM or experienced senior restaurant manager within a high-volume operation and feel ready for the next step. You should be comfortable operating in an environment doing £100k+ per week and understand that delivering 4,000 covers requires organisation, pace and strong management rather than simply being visible on the restaurant floor. You should be: * A strong and confident leader * Commercially aware * Highly organised * Excellent with guests * Comfortable managing and developing people * Calm during extremely busy services * Able to hold people accountable without creating a negative culture * Obsessed with consistency and detail * Comfortable working with numbers and KPIs * Able to identify problems before they become problems * Hands-on when necessary, without becoming trapped in individual sections * Ambitious enough to want responsibility for the whole business Experience in a high-volume premium restaurant, busy independent group or quality multi-site restaurant business would be particularly relevant. What success looks like This role comes with a genuine progression plan. During your first months you will be expected to demonstrate that you can progressively take ownership of: People → Service → Operations → Commercial Performance → The Entire Restaurant The intention is that, once you have demonstrated that you can consistently operate the restaurant to the required standard, you will progress into the General Manager position. This is therefore an opportunity for someone who is already close to GM level but wants the opportunity, support and scale to make that step. About MEAA MEAA is built around excellent food, atmosphere and genuinely warm hospitality. We want high standards without stiff or scripted service. Our managers are expected to know their teams, know their customers and create an environment where people enjoy working as much as customers enjoy visiting. As MEAA grows, there will also be opportunities beyond individual restaurant management for the strongest people within the business. Location: London Position: Assistant General Manager Progression: General Manager Expected development period: approximately 3–6 months Restaurant volume: approximately 4,000 covers per week To apply: Send your CV together with a short introduction explaining the size and type of operation you currently manage and why you believe you’re ready to progress into a GM role.

Osteria Teatro is a new Italian bar and restaurant offering food, cocktails and private events. We are looking for an experienced, hands-on Assistant Manager to help lead the venue and support its continued growth. You will work closely with the owner and take responsibility for leading shifts independently, maintaining high standards and ensuring every service runs smoothly. You will be visible on the floor, support the bar and coordinate closely with the kitchen, while helping to create a welcoming experience that brings guests back. Responsibilities • Lead busy services while working actively on the floor and supporting the bar., • Open and close the venue, brief the team and ensure the restaurant is ready for service., • Take responsibility for guest experience, resolve issues professionally and build relationships with regulars., • Coordinate the floor, bar and kitchen to maintain an efficient service., • Support rotas, stock control, ordering, cash reconciliation and team training., • Maintain high standards of cleanliness, presentation and food and drink service., • Help convert enquiries into bookings and deliver well-organised private events., • Identify and implement practical ideas to improve bookings, repeat visits and sales., • Use quieter periods productively to train the team, improve the venue and follow up on opportunities. About you • Experience as an Assistant Manager, Duty Manager or strong Supervisor in a similar bar or restaurant., • A track record of leading shifts independently., • Confident table-service skills and a good understanding of bar operations., • A professional, reliable approach and the ability to lead by example., • Commercial awareness, including staffing costs, stock waste and the connection between service and sales., • Initiative, sound judgement and a willingness to take responsibility., • Availability to work evenings and weekends. This role would suit someone who enjoys combining hospitality with management, values meaningful responsibility and is excited to help a growing venue succeed. How to apply Please send your CV and briefly answer the following questions: 1. Which comparable venue have you worked in, and what were you personally responsible for?, 2. Tell us about a shift you ran without the owner or General Manager present., 3. Give one example of an improvement you made to service, sales, bookings, costs or team performance, and describe the result.

Mour is an exciting new restaurant in Marylebone, offering a refined Mediterranean dining experience focused on seasonal ingredients, elegant simplicity, and warm, attentive service. It is a 60-cover restaurant, including 20-cover courtyard. We are looking for a passionate and driven experienced manager to join our team and play a key role from the beginning. This is a unique opportunity for someone who wants to shape a new opening and build a strong team culture. Key responsibilities: • Support the General Manager in overseeing all daily operations, • Lead service with confidence, precision, and attention to detail, • Help establish and maintain high service standards from launch, • Train, develop, and inspire the front-of-house team, • Manage rotas, labour costs, and stock control, • Work closely with the kitchen to ensure smooth service flow, • Drive performance and contribute to building the business What we’re looking for: • Proven experience in a premium restaurant, • Strong floor presence and leadership skills, • Passion for seasonal food and wine culture, • Excellent attention to detail and guest care, • Solid understanding of P&L and cost control, • A proactive mindset and enthusiasm for a new opening environment

Job Overview Khao So-i is looking for an experienced and motivated Supervisor to lead our front-of-house team and ensure a consistently high standard of service for our guests. This is an exciting opportunity for someone passionate about hospitality, leadership, and creating exceptional dining experiences. As Head Waiter, you will take a hands-on role in overseeing daily service, mentoring junior staff, and working closely with management to uphold our brand standards. About us Khao So-i is a modern Thai restaurant dedicated to celebrating the rich flavors of Northern Thailand, with a focus on authenticity, freshness, and creativity. Our menu combines traditional recipes with a contemporary twist, served in a welcoming and stylish environment. At Khao So-i, we pride ourselves on high-quality ingredients, excellent presentation, and a vibrant dining experience that keeps our guests coming back. What We Offer • Competitive salary and tronc up to £17-18/hour, • Opportunities for career growth and development, • Supportive and friendly team environment Benefits • Holiday entitlement increases with your length of service, up to 32 days, • Employee discounts, • Company pension scheme, • Enhanced maternity and paternity pay What we are looking for • Previous experience as a Supervisor, • Strong hospitality and leadership skills with a passion for team development and guest service., • Excellent time management and multitasking abilities in a fast-paced environment., • A friendly and professional demeanour with excellent communication skills., • Solid knowledge of food safety practices and commitment to high standards., • Confidence with POS systems and basic math for accurate billing and cash handling Responsibilities • Lead by example in delivering excellent guest service from greeting to farewell., • Oversee the daily operations of the floor, ensuring smooth and efficient service., • Take and manage accurate food and drink orders, ensuring team compliance with order accuracy and timing., • Train and mentor junior waitstaff, fostering a collaborative and motivated team culture., • Liaise with the kitchen and management to ensure exceptional guest satisfaction and resolve any service issues swiftly., • Monitor and maintain cleanliness and organisation of the dining area, ensuring readiness at all times., • Assist with table allocations, reservations, and efficient seating during peak times., • Drive upselling of menu items and promotions to maximise revenue and enhance guest experience., • Ensure strict adherence to food safety and hygiene standards at all times. Job Types: Full-time, Permanent Benefits: • Company pension, • Discounted or free food, • Employee discount Work authorisation: • United Kingdom (required) Work Location: In person

Thurner’s is Hiring — Senior Counter & Catering Supervisor Full-Time | Permanent | Monday–Friday | Up to 45 Hours | Up to £14.80 per hour, depending on experience Thurner’s is a fast-growing fast-fine-dining restaurant in the heart of the City of London. Since opening our doors, we’ve built a strong base of loyal customers and continue to grow. We’re now looking for an experienced Senior Counter & Catering Supervisor to become an important part of our team. This is a hands-on senior position for someone who is confident taking responsibility for a busy service, leading from the front and keeping the operation running smoothly. We are a very busy, fast-paced business, so this role will suit someone who enjoys working at speed, staying organised under pressure and being involved in every part of the service. What You’ll Be Responsible For • Taking ownership of the counter service and keeping service running smoothly, • Managing the till, payments and customer orders, • Providing excellent and efficient customer service, • Managing and coordinating catering orders, • Making sure catering orders are prepared accurately, complete and ready on time, • Coordinating the team during busy periods, • Training and supporting new members of staff, • Leading by example and maintaining high standards, • Helping with food preparation and service when required, • Organising deliveries and ensuring stock is stored correctly, • Keeping the counter and front-of-house areas clean, organised and fully stocked, • Monitoring stock and communicating any shortages, • Handling customer questions and resolving issues professionally, • Following food safety, hygiene and company procedures, • Supporting the management team with the day-to-day running of the business What We’re Looking For We’re looking for someone with solid hospitality experience who is ready to take on a senior role. You should be: • Experienced in a busy restaurant, café, deli, catering business or similar, • Confident managing a busy counter and high-volume service, • Comfortable using a till and handling payments, • Organised and confident managing catering orders, • Experienced in training or supporting other staff, • Able to stay calm, focused and organised under pressure, • Fast, efficient and hands-on, • Friendly and confident with customers, • Reliable, punctual and hardworking, • Passionate about food and hospitality, • Someone who naturally takes responsibility and gets things done Previous supervisory or senior hospitality experience is highly desirable. Most importantly, we’re looking for someone who can take ownership of the role and lead by example. What We Offer • Permanent, full-time position, • Monday–Friday, • Up to 45 hours per week, • Up to £14.80 per hour, depending on experience, • Free food on every shift, • A busy, energetic working environment, • Training and development, • Opportunity to grow with a young and expanding business, • The opportunity to take on more responsibility as Thurner’s continues to grow If You’re Looking for Your Next Step If you’re an experienced hospitality professional who enjoys a busy environment, takes pride in great service and is ready to take responsibility for a key part of the operation, we’d love to hear from you. If you thrive under pressure, enjoy working with customers and want to be an important part of a growing business, come and join Thurner’s. Please send us your CV and a short introduction telling us about your hospitality experience and why you think you would be a good fit for the team. We look forward to hearing from you!

Supervisor – Detroit City Burger | Excel London, E16 Legacy Koncepts is looking for a hands-on Supervisor to join Detroit City Burger, our American-style burger outlet at Excel London. We operate several food outlets across the exhibition centre, including Chozen, Wrapid, Orzo’s Deli and Italian Kitchen. This role will be primarily based at Detroit City Burger, although you may occasionally support another outlet. Excel’s event schedule makes every week different. We need someone who can lead a team through busy services, stay organised when demand changes quickly, and take real ownership of the outlet’s food safety, cleanliness and presentation. Pay, hours and benefits • £15 per hour, with a pay review after six months., • A minimum of 100 hours in each four-week period (an average of 25 hours per week), with additional hours available during busy events., • Shifts follow the event schedule. Weekend work is an expected part of the role, particularly when major events are taking place. We aim to offer occasional weekends off where the schedule allows., • After successfully completing a three-month probation period, you may be eligible for a discretionary performance bonuses of up to £1.50 per hour., • Staff meal on working days, 50% staff discount at other times, training opportunities and a workplace pension. The role You’ll be responsible for the day-to-day running of the outlet during your shifts. You’ll direct and support the team, keep service moving, respond to customers and make sure food is prepared and served to our standards. Food safety and cleaning are a major part of this role. We’re looking for a Supervisor who notices problems early and acts on them—not someone who waits for a manager to point them out. You’ll check that food is stored and labelled correctly, required records are completed accurately, and staff clean as they go. You’ll set clear expectations, follow up when standards slip, and make sure the outlet is properly cleaned and ready for the next trading day. Your responsibilities will include: • Leading, training and motivating food service and kitchen staff., • Organising tasks and adjusting preparation and stock levels to meet demand while controlling waste., • Checking food quality, presentation and speed of service., • Proactively overseeing food safety, date labelling, cleaning and health and safety practices., • Giving staff clear direction and addressing missed standards promptly and constructively., • Resolving customer queries and complaints professionally., • Operating the till, processing payments and completing basic shift administration. What we’re looking for • Experience supervising a team in a busy quick-service restaurant or similar food operation. Burger restaurant experience is an advantage., • Strong food safety awareness and the confidence to uphold standards consistently. A Level 2 Food Safety certificate, or equivalent, is required., • A practical, hands-on approach: you’re willing to work alongside the team while remaining accountable for the whole shift., • The ability to stay calm, prioritise and give clear direction during busy periods., • Good communication, customer service and basic numerical skills., • Flexibility to work around Excel’s event schedule, including busy weekends. The position is available immediately. If you take pride in leading a team and keeping standards high, we’d like to hear from you.

£42,000–£52,000 per year Full-time | 45 hours per week Ria’s is a neighbourhood pizza and wine bar built around the simple pleasures of deep-pan pizza, natural wine and brilliant hospitality. We opened our first site in Notting Hill in 2023, followed by Soho in 2025, and we’re looking for an ambitious Assistant Manager to join the management team at Ria’s Soho. This is a hands-on management role with real ownership. You’ll work closely with the General Manager and Head Chef to run the site, lead and develop the team and ensure we consistently deliver the Ria’s experience - while taking direct responsibility for key areas of the business including stock performance, customer experience, training and team development. You’ll also work directly with the founders and management across both Ria’s sites, helping us operate as one business and continually improve how we do things. The Role As Assistant Manager, you’ll be a key part of the Soho management team and take ownership of both the day-to-day running of the restaurant and longer-term performance of the site. Service & Customer Experience You’ll be responsible for ensuring every service delivers the Ria’s standard. That means: • Leading busy services confidently and setting the standard on the floor, • Ensuring our Steps of Service are consistently followed across the FOH team, • Maintaining warm, efficient, knowledgeable and proactive hospitality, • Identifying issues during service and taking ownership of resolving them, • Driving consistency across everything from welcomes and product knowledge to check-backs, upselling and how we close the customer experience, • Owning customer feedback and reviews, identifying recurring themes and turning them into improvements, • Handling customer issues and complaints confidently and appropriately Team Leadership, Training & Development A big part of this role is building a brilliant, confident and consistent FOH team. You’ll: • Lead, motivate and manage the FOH team on shift, • Support the GM in onboarding and training new FOH team members, • Ensure every new starter understands our service standards, products and ways of working, • Deliver and coordinate ongoing FOH training across service, food, wine and hospitality, • Coach team members in real time and give clear, constructive feedback, • Work with the GM to identify development opportunities and progression within the team, • Help create a positive, high-performing culture built around accountability, teamwork and mutual respect, • Ensure standards don't slip when senior management isn't on the floor Stock & Commercial Performance You’ll have direct ownership of FOH stock management and performance. This includes: • Managing ordering, stock counts and stock levels, • Ensuring stock processes are accurate and consistently followed, • Monitoring weekly stock performance and ensuring the site operates within agreed targets, • Investigating variances and taking action when something isn't performing as expected, • Ensuring the right systems and training are in place to maintain strong stock control, • Understanding how day-to-day operational decisions affect the commercial performance of the restaurant We want someone who is comfortable with numbers and interested in understanding why something is happening, rather than simply reporting it. Site Operations Alongside the GM and Head Chef, you'll take responsibility for making sure Soho runs brilliantly day to day. You'll: • Take full responsibility for the restaurant when leading a shift, • Manage opening and closing procedures, • Ensure health & safety and operational standards are consistently followed, • Identify and manage site maintenance issues, • Support effective communication between FOH and BOH, • Manage group booking enquiries and ensure larger bookings are delivered brilliantly, • Spot operational problems and take initiative to fix them Working Across Ria’s Although you'll be based in Soho, we're one Ria’s team. You'll work closely with the founders, Soho GM and management teams across both Soho and Notting Hill to: • Keep standards and ways of working aligned across both restaurants, • Share learnings, challenges and ideas between sites, • Align training and team development, • Help implement new menus, products, systems and initiatives, • Identify opportunities to improve the customer and team experience across Ria’s As a growing independent business, we want our managers to contribute to how Ria’s develops - not simply operate within an existing playbook. Who We're Looking For You might currently be an experienced Floor Manager, Senior Supervisor or Assistant Manager who's ready for more ownership. We're looking for someone who: • Has strong experience leading teams in a busy hospitality environment, • Is confident running a service and making decisions independently, • Leads from the floor and sets the standard through their own behaviour, • Has experience training, coaching and developing team members, • Is commercially minded and comfortable taking ownership of stock and operational targets, • Has exceptional attention to detail and genuinely cares about customer experience, • Communicates clearly and works well across FOH, BOH and senior management, • Takes initiative - if you see something that could be better, you're the kind of person who wants to improve it, • Loves hospitality, food and wine and wants to keep developing their knowledge Growing With Ria’s We're still a small, founder-led business meaning you'll work directly with the founders and senior team, have visibility across the business and be encouraged to contribute ideas and challenge how we do things. For someone ambitious, there is genuine opportunity to take on more responsibility as Ria’s grows. We have a clear management progression framework and will work with you on your individual development and next steps.

Connie’s Pizza — Queens Road Peckham, London Full-time | 48 hours per week £32k + Service Charge + Bonus Scheme About Connie’s Connie’s Pizza is London’s first Bri-talian pizzeria from Andrea Asciuti, founder of 081 Pizzeria. Named after his wife, Connie’s is proper London-style pizza, with Italian soul — light, crispy and full of flavour. The kind of local pizzeria you wish was on your street. We are growing, with a new Connie’s opening in Brighton this winter and further London openings already planned for next year. The Role We are looking for an Assistant Manager to join our team and play an important role in our continued growth. Working closely with the General Manager, you will help lead the restaurant, run shifts and ensure consistently high standards of service, hospitality and operations. Key responsibilities include: • Leading and supporting the FOH team during service., • Running shifts confidently and taking ownership of daily operations., • Delivering excellent guest service and handling feedback professionally., • Supporting staff training, development and performance., • Ensuring high standards of food safety, cleanliness and presentation., • Supporting sales, labour, stock and cost control., • Assisting with rotas, team organisation and day-to-day administration., • Working closely with the GM to improve operations and develop the business. What We’re Looking For • Previous experience in a restaurant management or supervisory position., • A confident and hands-on leader who leads by example., • Excellent communication and organisational skills., • Ability to remain calm and make decisions under pressure., • Strong hospitality and customer-service skills., • Commercial awareness and an understanding of restaurant operations., • Someone ambitious who wants to grow with the business. What We Offer • 48-hour full-time contract, • £32k + Service Charge, • Career progression within a growing restaurant group., • Opportunities to be involved in future openings across London and beyond., • A hands-on management role with genuine responsibility., • A passionate, ambitious and supportive team.

QSR Area Manager within Essex Area. The area Manager is responsible for the overall operational, commercial and people performance of the stores within their assigned area. The role is accountable for ensuring stores operate to company standards, achieve financial and KPI targets, maintain full compliance, and deliver a consistently strong customer experience. The area Manager will lead, coach and develop Store Managers and their teams, drive local sales opportunities, support Head Office initiatives, and ensure each store operates efficiently, safely and in line with business objectives. Key Responsibilities Operational Leadership • Oversee the day-to-day performance of all assigned corporate stores., • Ensure stores open and close on time and operate in line with company standards and procedures., • Maintain consistently high standards across food quality, cleanliness, customer service, health and safety, and overall store presentation., • Support stores operationally where required, including during peak periods, manager absence, staffing shortages or other business-critical situations., • Conduct regular store visits and operational reviews, recording findings and actions as required., • Ensure store managers complete all required administration, checks and reporting accurately and on time. Commercial Performance • Take full ownership of store P&L performance, ensuring financial targets are achieved and stores operate in line with business objectives., • Drive store sales, labour efficiency, food cost control and overall profitability across the area., • Review KPI performance regularly and implement clear action plans where standards or targets are not being met., • Analyse store performance data, including sales, labour, food variance, wastage, coupon use, remakes, edited orders and voids, and act on trends promptly., • Review aggregator performance and ensure appropriate analysis and follow-up action is taken to support sales and operational standards., • Work closely with Head Office to support and execute marketing plans, promotions and local sales initiatives across stores., • Contact and engage with local businesses to build sales opportunities, local partnerships and wider brand presence within each store’s trading area. People Management and Development • Lead, coach and support Store Managers to deliver strong operational and commercial results., • Build capable, accountable and engaged store management teams., • Support recruitment activity where required, including advertising, interviewing, onboarding and induction., • Ensure effective training is delivered across stores and that managers and team members are developed in line with business needs., • Promote internal progression and support succession planning across the area., • Act as a mentor and escalation point for Store Managers and provide practical support in resolving day-to-day people challenges., • Work closely with HR where required on investigations, formal meetings, employee relations matters and performance concerns. Compliance and Standards • Ensure all assigned stores remain compliant with legal, regulatory and company requirements., • Manage and complete regulatory compliance applications where required, including business rates, extended hours and pavement licences., • Ensure stores maintain required records, checks and procedures relating to food safety, health and safety, security and operational compliance., • Drive compliance with audit requirements, including OER standards, HACCP, PRP, vehicle checks, accident reporting and any other internal or external compliance obligations., • Ensure working standards are maintained for CCTV, alarms, fire safety systems, uniform, administration and all required operational controls., • Lead and drive the resolution of maintenance issues across stores, ensuring timely action and minimal disruption to operations. Planning and Control • Monitor labour scheduling to ensure stores are appropriately resourced in line with forecasted sales and business needs., • Review rotas, staffing levels and labour usage to identify inefficiencies and improvement opportunities., • Support Store Managers with forecasting, planning and operational organisation to improve consistency and performance., • Monitor food ordering, stock accuracy, food transfers and inventory discipline to support cost control and minimise waste., • Ensure key business priorities, promotional activity and operational requirements are clearly communicated and executed across stores. Store Visits and Oversight The Area Manager is expected to maintain a regular presence across their stores and complete visits which may include: • Operational standards reviews, • Opening and closing checks, • Paperwork and admin reviews, • HACCP and compliance reviews, • Training observations and coaching, • Stock and inventory checks, • Rush period support, • Manager meetings and action planning, • Wellbeing and engagement check-ins All visits, findings and follow-up actions must be recorded in the appropriate company systems. Skills, Knowledge and Experience • Proven experience in a multi-site quick service restaurant and delivery management role., • Extensive knowledge and experience of third party delivery platforms., • Strong understanding of store operations, people management and performance improvement., • Experience managing KPIs, labour, costs and operational compliance., • Ability to lead, coach and influence managers and teams effectively., • Strong organisational skills with the ability to prioritise and manage multiple stores and issues at pace., • Commercially aware, with the ability to identify risks, inefficiencies and growth opportunities., • Confident using systems, reports and data to support decision-making., • Resilient, hands-on and solution-focused, with a willingness to support stores directly when required., • Strong communication skills and the ability to work cross-functionally with Head Office departments. Key Behaviours • Leads by example, • Holds high standards and drives accountability, • Acts with urgency and ownership, • Builds strong relationships with teams and stakeholders, • Supports change positively and drives continuous improvement, • Maintains professionalism, fairness and consistency General This job description sets out the main duties of the role and is not an exhaustive list. The postholder may be required to undertake other duties reasonably consistent with the level and nature of the position.

Join our dynamic team and become an integral part of a passionate group dedicated to upholding the highest standards of guest service. In this vibrant environment, you'll not only contribute to creating memorable experiences but also immerse yourself in the rich tapestry of Italian food and culture, truly experiencing a five-star journey. You’ll develop your food and beverage knowledge, respond proactively to guest requests, and work closely with a supportive team through comprehensive training. Responsibilities Maintain excellent service standards. Apply food and beverage knowledge effectively. Collaborate with other departments to support smooth operations. Contribute to strong performance audit results. Follow all health and safety policies. Support and exceed team targets. Benefits Competitive pay and performance bonuses. Stylish uniform or uniform allowance. Clear career progression and development opportunities. Opportunities to travel. Support from a dedicated Restaurant Support Team. Applicants must be eligible to live and work in the UK in accordance with the Asylum and Immigration Act 1996. If you are passionate about excellence in hospitality, please apply with your CV.

We are seeking a enthusiastic and proactive Assistant Manager to join our Warm Rosette Pub in Barnes! We’re a community-focused pub in Barnes, with a strong reputation for great food, drinks and service. Alongside our everyday pub trade, we host a wide range of events, from birthdays and private parties to weddings, celebrations and larger gatherings. We’re looking for someone who is confident leading a team, passionate about hospitality and understands what it takes to run a successful pub. Working closely with the General Manager, you’ll play an important role in the day to day running of The Crossing. You’ll be a hands-on leader who is equally comfortable managing a busy Friday night, overseeing a private celebration or making sure the cellar is running perfectly. You’ll help ensure that our guests receive consistently excellent service while supporting the team and maintaining the high standards we expect across the pub. Key responsibilities • Supporting the General Manager with the day-to-day operation of the pub, • Leading and motivating the team during busy services, • Maintaining consistently high standards of service, presentation and hospitality, • Taking responsibility for the pub in the absence of the General Manager, • Managing and maintaining the cellar, gas, • Managing stock levels, deliveries and stock rotation, • Supporting ordering and reducing waste and unnecessary stock loss, • Ensuring licensing, health & safety and company procedures are followed, • Training and developing team members, • Dealing confidently and professionally with guest feedback and complaints, • Helping maintain excellent relationships with regular customers and the local community Events are an important part of The Crossing, so experience in private hire and event management is highly desirable. This will include: • Liaising with guests and helping understand their event requirements, • Helping plan and organise events from enquiry through to completion, • Coordinating with the kitchen and front-of-house teams, • Ensuring event spaces are prepared and presented to a high standard, • Managing timings, menus, drinks packages and special requests, • Providing a warm, professional and personal service to hosts and their guests, • Helping generate repeat business and positive recommendations We’re looking for someone who: • Has previous experience in a supervisory or management role within a pub, bar, restaurant or similar hospitality environment, • Is confident and experienced with cellar management, • Has a genuine interest in beer, drinks and hospitality, • Has experience working with private events, functions or celebrations, • Is confident leading a team and taking responsibility, • Has excellent attention to detail and high standards, • Is calm and organised under pressure, • Has excellent communication and customer service skills, • Is commercially aware and understands the importance of sales, GP, stock control and reducing waste, • Is friendly, approachable and enjoys getting to know customers, • Is willing to be hands-on and lead by example, • Has a positive attitude and takes pride in the venue they work in What we offer • A key management position within a well-established Barnes pub, • Great shift patterns, this is not a late pub, • A friendly and supportive working environment, • The opportunity to take ownership and make a real impact, • Festive bonuses, • Staff benefits and discounts This is a role for someone who genuinely enjoys pub life — someone who can confidently run a busy service, look after a cellar, lead a team and make sure a wedding, birthday or celebration is an event guests will remember. If you’re passionate about hospitality, take pride in high standards and want to be part of a busy, ambitious pub in the heart of Barnes, we’d love to hear from you.

Farmer J Hammersmith - Front of House SupervisorWe are looking for an experienced, ambitious and enthusiastic Front of House Supervisor, with high standards and a true passion for great food and people, to join our young and expanding farm-ily! Supporting the Assistant Manager in running the day-to-day restaurant operations, delivering excellent customer service and a consistent high food quality, the Supervisor will also ensure the front of house team performance and standards.Front of House Supervisor - What We Offer:Salary up to £14.65 (including £1 weekly team bonus).Daily food allowance during shifts with unlimited coffee.50% discount across all our restaurants when off duty.Unlimited coffee on shift.You will never work on your Birthday and be paid for it!Healthcare cash plan.Discount on our Pantry selection like a tahini chocolate spread.Monthly team socials and annual parties.Opportunities for development in the company.Green Commute – Cycle Scheme.Employee Assistance program (supporting mental health and well-being). Key Responsibilities of a Front of House Supervisor:Leading the front of house team in delivering an excellent customer service.Training, coaching and developing the front of house team.Ensuring the correct Health & Food Safety standards are always followed.What makes a great Front of House Supervisor?Experience running a fast-paced kitchen.Colourful personality and individuality, being Bold but Humble.Passion for great food and people.Caring for your team, driving their progression.About Farmer JWe prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandanas!At Farmer J, everyone is welcome. We believe the best teams are built from people with different backgrounds, experiences and perspectives, and we're committed to creating an environment where everyone can thrive.Does this sound like you? Apply here! We are looking forward to hearing from you!

We are seeking a motivated hospitality professional to support the day-to-day operations of our family-owned Italian restaurant and bar. • Coordinate front-of-house, kitchen, and bar operations during service., • Lead, support, and motivate the restaurant team., • Help maintain high standards of food quality, wine, service, cleanliness, and guest experience., • Monitor guest satisfaction and handle feedback professionally., • Support staff development, scheduling, and effective teamwork., • Promote a welcoming, positive, and well-organised working environment. Previous management experience in a busy restaurant or hospitality setting, strong communication and leadership skills, and a genuine passion for high-quality Italian food and wine are desirable. Benefits include free food during shifts, staff discount, and an employee of the month reward.

We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a twelve store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Kitchen Manager | 7am - 4pm • 45 hours per week, • We’re looking for someone passionate, energetic & extremely organised to manage our kitchen, • To manage our team of Kitchen Hands and KPs, • To implement & improve kitchen processes, • To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating, • To manage ordering, stock management & solve stock issues, • To manage team scheduling, training & well-being, • To report to Restaurant Manager, and Culinary Director Expectations | Organisation, Efficiency, Communication, Energy • Strong proficiency in efficient, quality food prep, • Ability to manage a small team through service hours, • Leadership and communication skills, • Positive energy and dedication to the team, the business & the role, • A growth-mindset, as a key job role within a company that's growing FAST, and creating new, exciting opportunities for our best team players Experience Requirements | 1-3 Years • Experience cooking in a busy professional kitchen/casual dining restaurant, • Management and team leadership experience, • Hygiene qualifications Compensation • 30 days holiday package (Including bank holidays), • Performance based bonus, • Cycle to work scheme, • £100 ‘Refer a Friend’ scheme, • Enhanced parental leave package, • Enhanced sick day package, • Free lunch/dinner from The Salad Project while on shift, • Team social events, • Opportunities for career progression as the business grows

General Manager Figo Leyton About FIGO FIGO Restaurant is East London's premier Italian dining destination, proudly rated as the best Italian restaurant in the area since opening in 2019. We serve authentic, high-quality Italian cuisine with exceptional service in a vibrant and welcoming atmosphere. With 150 covers indoors, we cater to high volumes of diners daily, especially during peak hours, where our service excellence truly shines. The Role We are looking for an experienced and dynamic General Manager to lead our team and ensure the continued success of our restaurant. As the General Manager, you will be the driving force behind the smooth day-to-day operations, maintaining our high standards, and fostering an environment where both staff and customers thrive. Key Responsibilities • Operational Leadership: Be actively present on the restaurant floor during busy hours to oversee operations and ensure a seamless guest experience., • Team Management: Motivate, develop, and inspire the team, fostering a positive and collaborative work environment., • Rota Productivity: Strategically plan and monitor staff schedules to ensure efficiency, cost-effectiveness, and optimal productivity., • Customer Experience: Maintain and elevate our reputation by ensuring exceptional service and addressing customer needs with care and professionalism., • Performance Monitoring: Track and analyze KPIs, including sales, customer feedback, and team performance, to drive continuous improvement. What We’re Looking For • A minimum of 3-5 years of experience in a similar General Manager role within the hospitality industry, preferably in high-volume restaurants., • A hands-on leader who thrives in a fast-paced environment and enjoys being actively involved in service during peak times., • Strong organizational skills with the ability to plan and execute effectively under pressure., • Passionate about Italian cuisine and committed to delivering the highest standards of service., • A team player with excellent communication and interpersonal skills, ready to boost team morale and cultivate a strong team spirit. Why Join Us? At FIGO, we offer more than just a role; we offer the opportunity to be part of a family that values excellence, innovation, and collaboration. Join us and lead a dedicated team in providing memorable dining experiences in East London's best Italian restaurant. Please note that this Job do not provide VISA Sponsorship Job Type: Full-time Benefits: • Discounted or free food Experience: • General Manager: 3 years (required) Work Location: In person

We are looking for an experienced, ambitious and enthusiastic Front of House Supervisor, with high standards and a true passion for great food and people, to join our young and expanding farm-ily! Supporting the Assistant Manager in running the day-to-day restaurant operations, delivering excellent customer service and a consistent high food quality, the Supervisor will also ensure the front of house team performance and standards. What We Offer: • Salary up to £14.65 (including £1 weekly team bonus)., • Daily food allowance during shifts with unlimited coffee., • 50% discount across all our restaurants when off duty., • Unlimited coffee on shift., • You will never work on your Birthday and be paid for it!, • Healthcare cash plan., • Discount on our Pantry selection like a tahini chocolate spread., • Monthly team socials and annual parties., • Opportunities for development in the company., • Green Commute – Cycle Scheme., • Employee Assistance program (supporting mental health and well-being). Key Responsibilities: • Leading the front of house team in delivering an excellent customer service., • Training, coaching and developing the front of house team., • Ensuring the correct Health & Food Safety standards are always followed. What makes a great Front of House Supervisor? • Experience running a fast-paced kitchen., • Colourful personality and individuality, being Bold but Humble., • Passion for great food and people., • Caring for your team, driving their progression. Why Farmer J? At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandannas! Does this sound like you? Apply here! We are looking forward to hearing from you!

About Us Welcome to Mirella, a vibrant café ristorante in the heart of Leytonstone, inspired by the warmth of Italian hospitality. We are passionate about fresh food, authentic flavours, and creating a welcoming atmosphere where guests can relax, enjoy, and come back for more. From pizza to classic Italian dishes, everything we do is built around quality, consistency, and genuine service. The Role We are looking for a Supervisor to join our team. This is a hands-on, floor-focused role where you will lead by example, support the team during service, and help deliver a high-quality guest experience. You will also be trusted to run independent (solo) shifts, taking responsibility for the daily operations when required. Key Responsibilities • Lead the team on the floor, ensuring smooth and efficient service, • Support front-of-house operations and step in during busy periods, • Run solo shifts confidently, • Train and support team members to maintain high service standards, • Handle guest feedback and resolve issues professionally, • Drive sales through upselling and team engagement, • Assist with stock control, ordering, and inventory management, • Ensure compliance with health, safety, and hygiene standards About You • Experience as a Supervisor or Junior Manager in a restaurant, • Confident running shifts independently, • Strong leadership with a hands-on approach, • Passion for Italian food and hospitality, • Organised, proactive, and calm under pressure, • Excellent communication and team management skills, • Flexible to work evenings and weekends What We Offer • Competitive hourly rate, • Employee discount, • Company pension, • Opportunity to grow within a supportive and developing team, • A friendly, energetic, and fast-paced working environmen Benefits: • Company events, • Company pension, • Discounted or free food, • Employee discount Experience: • Restaurants: 3 years (required) Work authorisation: • United Kingdom (required) Work Location: In person