Retail customer service jobs in United Kingdom - Page 3

We are looking for an Hard Services FM Manager to join our clients team working on a flagship retail store in London. The Role • Providing leadership, management, and development of a defined contract, ensuring operational commitments are met and exceeded., • Establish, develop and maintain an effective partnership and working relationship with the Customer and any associated customers., • Manage and control the attendance and work output of all directly employed staff (team of 40 engineers on a 7-7 shift pattern) and specialist sub-contractors., • Take accountability and review Accounts performance indicators ensuring delivery of key financial KPI’s/targets (i.e. working capital, P&L, Costs)., • Lead, manage and support a no-compromise approach to Health & Safety., • Manage the business to ensure all necessary systems and procedures are complied with to ensure that the quality of service delivery enables the Client to occupy their premises efficiently, cost effectively and without disruption., • Assist in the identification of all new business opportunities within the contract and participate in the costing of the new proposals to ensure that margin expectations are achieved., • Develop a relationship with the internal project department in order to deliver high value projects throughout the life of the contract. Main Responsibilities: • Planning and allocation of technical resources including the control and issue of materials and equipment., • Support the client’s vision of creating ‘the destination for the most extraordinary customer experience’ by ensuring that all contractual KPI's and SLA's are achieved whilst maintaining good working relationships with the client, the concessions and the end customers., • Maintaining the Planned Preventative Maintenance (PPM) and Statutory Compliance Programme for the sites., • Collating completed PPM worksheets and reviewing for any additional works identified therein and planning implementation of the repair using the in-house team., • Updating Asset Registers when equipment is replaced as part of Life Cycle or Small Works Programme within the store., • Maintaining and managing Compliance system (CAP) to ensure compliance is being achieved and accurate reports are produced., • Training and support of operatives and guidance in using correct methods and procedures including Health and Safety requirements and welfare of staff., • Participate in the Health and Safety Policy of the company and report to the Account Manager regarding any dangers; hazards or other defects/issues that may be encountered., • Ensure that the engineers adhere to the Company Dress Code at all times and that all uniforms and Personal Protective Equipment are issued on staff commencement, maintained at all times, and collected at the end of staff employment., • Undertake other tasks or requests to maintain and improve the service provision throughout the region., • Maintaining ongoing service performance through service and performance reviews including the undertaking of performance reviews/appraisals., • Develop a detailed knowledge of the building, work areas and work schedules and to allocate and organise staff duties to conform to the service specification., • Carrying out regular reporting (at the request of the Facilities Manager) in relation to SLA compliance, problem areas etc., recording actions taken or to be taken and any escalations., • Assisting in the recruitment of team members as and when required., • Carry out regular site audits and provide regular onsite support., • Ensure the appropriate response is given to the priority levels of service requests especially avoiding penalties imposed by failed KPIs., • Minimise disruption to the clients' business and maintain the required availability of the key functional areas throughout their store., • Undertake and report Service audits and H&S Check sheets, recording and reporting results., • Responsible for finances and WIP. Hours of Work Monday to Friday, 8am-5pm. Benefits • Additional earnings available through overtime - if wanted., • 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year., • Pension with matched contributions between 6-8%., • Life Assurance., • Private Medical Insurance Single Cover on completion of 12 months' service, with the opportunity to pay for additional cover for partner/dependants., • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance., • Access to wellbeing programmes., • Company Sick Pay., • Employee recognition programmes which reward exceptional achievements., • Employee Referral bonus with generous bonuses for ‘referring a friend’., • The opportunity to use one working day per year volunteering to help the local community., • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters., • Smartphone/Tablet, uniform, PPE. Qualifications and Experience Required • Substantial quantifiable and demonstrable experience in a similar role., • Demonstrable experience of budget management and control of small revenue works., • Recent successful experience of controlling site teams in hard services., • Proactive management and experience of internal service delivery teams., • Proven track record in successful people management including performance management and familiarity with operational HR process and procedure., • Valid formal Health & Safety qualification e.g. IOSH / NEBOSH., • Detailed operational understanding of facilities maintenance and building services within a client-focused environment., • Extensive experience in managing a multi-disciplined workforce., • Experience in the Mechanical and Electrical aspects of general building PPM schedules., • Experience with similar maintenance duties including fault diagnosis, rectification., • Building Management Systems experience., • Mechanical or Electrical Apprenticeship, 18th edition IEE, C&G 2391, BTEC & HNC or similar., • IT literate FM Management Information Systems, MS Word, PowerPoint and Excel., • Wide breadth of knowledge on mechanical electrical systems and building fabric repairs., • Sound commercial and financial awareness., • Experience of Supervising and controlling similar contracts/site delivery teams., • Proven ability to produce detailed reports for the customer and Account Manager.

Position: Refrigeration Engineer (commercial & retail) Contract: Permanent Location: Knightsbridge, Central London – Static position Salary: up to £57K depending on experience, plus benefits package. Industry: Retail Refrigeration PRS Engineering has engaged with a key client and a leading Industrial Cooling & Refrigeration specialist operating and delivering high value projects across the UK. Due to team expansion and winning new projects, we are seeking a Refrigeration Engineer with a background in commercial or retail refrigeration to support business requirements and servicing projects. This is a static, on-site position based in Knightsbridge, Central London for a prestigious high end client/customer. This is a Night Shift position working 4 on, 4 off shift pattern. Working hours 1800 - 0600 Refrigeration Shift Technician To support the day / night site based Service engineers both technically and logistically. Ability to perform all engineers’ duties, participate in the OOH emergency stand by coverage. Quoting and securing additional reactive works and projects. Main Duties and Responsibilities include: • Support to day / night shift service engineers, • Management and daily service operations of the store, • Health and Safety management of Site based service operations and staff, • Maintaining effective communication with contracted customers, • Recruitment of Service Engineer resource, • Interaction and support with Projects BU, • Create and maintain comprehensive technical documentation. i.e. F-Gas logs inc. CO2 / Glycol / A2L., • Ensure all engineering processes and decisions are well-documented., • Client relationship management, • Provide regular updates on high profile jobs, risks, and issues to senior management., • Work with office to help complete KPI deadlines on PPM’s and reactive., • Prepare technical reports as required., • Encourage and facilitate ongoing learning and skills development within the team., • Identify potential risks and develop mitigation strategies., • Identify opportunities for process improvements and innovations., • Lead efforts to implement new tools, technologies, and methodologies., • Communicate effectively with stakeholders, including clients, project managers., • Translate technical concepts into non-technical terms for various audiences., • Stock management, keeping critical parts and consumables at a good level. ESSENTIAL SKILLS AND QUALIFICATIONS: • Relevant service supervision experience in the Retail Refrigeration sector and service operations., • Ability to interface with client and provide technical expertise, • Good technical knowledge of RAC systems and equipment, • Good commercial and negotiation skills, • Ability to operate on own initiative and as part of a team to effect attainment of agreed targets and objectives, • Ability to develop a good understanding of our customers business requirements and operations, • Proactive approach to all tasks undertaken – a ‘can-do’ attitude, • Excellent interpersonal and communication skills, • Ability to work overtime when required, • Good Working knowledge of Microsoft software including Excel and Word, • Time Served Refrigeration Engineer, • CITB Safety Passport., • City & Guilds 2078 / 2079 F-Gas Refrigerant Handling, • City & Guilds 207 - Refrigeration & Air Conditioning., • NVQ1, 2 & 3 - Refrigeration & Air Conditioning., • Pressure Testing Competency., • Specific Compressor Manufacturers Training Courses., • Controls and Strategy experience, • Product courses on chillers beneficial

Head of Data, AI and CRM - £120-150k London (Hybrid) 2-3 days onsite | Permanent | Senior Leadership Role A luxury retail brand are investing heavily in Data, CRM and emerging AI capability to support international growth, deepen customer relationships, and strengthen commercial and operational decision-making. This is a senior delivery leadership role, sitting at the heart of Customer Growth & Engagement, Digital Commerce and Auctions, and Logistics. The focus is practical and outcome-led: taking strong foundations and turning them into trusted, embedded capability used day-to-day across the business. The Opportunity You will own the delivery and adoption of enterprise data, CRM and AI initiatives across customer, product, trading, logistics and finance. This is not a research role and not a pure strategy role. It is a hands-on senior leadership position where success is measured by adoption, quality, predictability of delivery, and measurable commercial outcomes. What You Will Be Responsible For • Leading delivery of enterprise data capability across the organisation, • Ensuring data is governed, consistent, accessible and trusted, • Building analytics and reporting aligned to business priorities, used routinely by leadership teams, • Owning the evolution of CRM to support marketing, account management and customer service, • Ensuring CRM reflects real customer journeys and commercial processes, • Enabling more tailored engagement across different customer segments, • Introducing AI and automation where it improves forecasting, productivity, insight or customer experience, • Ensuring AI is proportionate, governed and aligned to brand and regulatory context, • Driving adoption by embedding capability into everyday workflows, • Owning programme governance across the delivery portfolio, • Managing third-party delivery partners with clear expectations on pace, quality and outcomes What We Are Looking For • Senior experience delivering data, analytics and/or CRM capability in a customer-centric organisation, • Strong commercial judgement, with the ability to link insight to outcomes, • Comfortable operating across marketing, sales, operations and senior leadership, • Calm, structured delivery leader with sound judgement and high accountability, • Strong stakeholder management, governance and benefit realisation discipline What Success Looks Like • Insight is trusted and routinely used, • CRM is embedded in everyday customer activity, • AI capability is practical, proportionate and effective, • Delivery is predictable and well controlled Why This Role This is a rare chance to lead delivery of data, CRM and AI in a business where customer relationships are central, and where the organisation is committed to making these capabilities genuinely usable, not theoretical.

Maintenance Manager - Wembley £57,000 + Benefits We are currently recruiting for an experienced Maintenance Manager to lead the engineering and building services function at a flagship destination in Wembley. This is an excellent opportunity for a technically strong and people-focused engineering leader to take ownership of a high-profile site, ensuring all mechanical, electrical and building systems operate safely, efficiently, and to the highest standards — supporting an exceptional guest and retailer experience. The Role Reporting to the Facilities Manager, you will lead the onsite engineering team and take full responsibility for the delivery of planned and reactive maintenance across the centre. This is a hands-on leadership role within a live retail environment, requiring strong technical expertise, compliance knowledge, and the ability to manage multiple stakeholders. Key Responsibilities Lead, develop and manage the onsite Maintenance Team Oversee delivery of PPM schedules and reactive works Ensure full statutory compliance (LOLER, PUWER, electrical safety, water hygiene, etc.) Manage specialist contractors and permit-to-work systems Maintain asset registers, statutory certification, and compliance documentation Monitor M&E and building fabric performance, identifying risks and investment needs Ensure accurate CMMS reporting and job closure Conduct audits and inspections across plant rooms and public areas Manage engineering budgets and procurement activities Support emergency response and out-of-hours engineering incidents Promote a proactive Health & Safety culture Work collaboratively with operations, security, cleaning, guest services and centre management Support sustainability and energy efficiency initiatives About You We are seeking a confident engineering leader with experience in retail, commercial, or leisure environments. You will bring: Proven experience managing maintenance teams Strong technical knowledge of M&E services (HVAC, water systems, controls) Solid understanding of statutory compliance and safe systems of work Excellent leadership and stakeholder management skills Strong organisational and problem-solving ability Experience using CMMS and digital reporting systems A customer-focused mindset suited to a live public environment Desirable IOSH Managing Safely or NEBOSH BMS experience Energy or sustainability exposure Multi-service FM contractor management experience Recognised engineering qualification (NVQ Level 3 / City & Guilds or equivalent) IPAF / PASMA

• £33,000 - £38,000 + bonus per annum, • Average uncapped bonus of £5,800 per annum (with potential to earn more), • 5 days a week As a Vehicle Technician / MOT Tester, you’ll carry out MOT tests to DVSA standards and complete a wide range of vehicle maintenance and repair work. From advanced diagnostics & repairs to routine services, you’ll ensure every job is done to the highest standard. Drive your career forward at Halfords, the UK’s largest Automotive service, maintenance and repair business, offering excellent training & development opportunities, a wide range of benefits and an uncapped bonus scheme. Benefits Include: • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs Skills and experience • Level 3 qualified in Light Vehicle Maintenance & Repair (or equivalent qualification or experience), • Valid MOT Testing Licence We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

• £33,000 - £38,000 per annum + bonus, • Average uncapped bonus of £5,800 per annum (with potential to earn more), • 5 days a week As a Vehicle Technician / MOT Tester, you’ll carry out MOT tests to DVSA standards and complete a wide range of vehicle maintenance and repair work. From advanced diagnostics & repairs to routine services, you’ll ensure every job is done to the highest standard. Drive your career forward at Halfords, the UK’s largest Automotive service, maintenance and repair business, offering excellent training & development opportunities, a wide range of benefits and an uncapped bonus scheme. Benefits Include: • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs Skills and experience • Level 3 qualified in Light Vehicle Maintenance & Repair (or equivalent qualification or experience), • Valid MOT Testing Licence, • Must have a full drivers licence with no more than 9 points Why Halfords? We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Trainee AI Engineer – No Experience Needed Future-proof your career in Artificial Intelligence – starting today. Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required. Train online at your own pace and land your first AI Engineer role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £28,000-£45,000. Why AI? AI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals. The demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security. How It Works Step 1 – AI Engineering Fundamentals Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. Step 2 – Data Fundamentals Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. Step 3 – Notebooks & IDEs Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. Step 4 – Python Programming Master Python, covering everything from the basics to object-oriented programming (OOP). Step 5 – Python Streamlit Project Apply your Python skills by building a car price prediction app using Python and Streamlit. Step 6 – Python for Data Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. Step 7 – AI Sentiment Analysis Project Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. Step 8 – AI Prompt Engineering Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. Step 9 – Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step 11 – Machine Learning Fundamentals Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. Step 12 – Machine Learning Project Put your machine learning knowledge into practice with a hands-on project. Step 13 – AI & Data Ethics Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. Step 14 – Oral Exam Complete a virtual oral exam to assess your understanding and ability to apply your learning. Step 15 – AWS Certified Cloud Practitioner Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. What You Get · 100% online, self-paced training · Microsoft AI-900 certification included · 1-to-1 tutor and recruitment support · Real-world project experience · Job guarantee – get a job or your money back · Starting salary of £28,000–£45,000 We Get You Hired We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London Ready to Start? If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. We are looking for a Full-Time Jewellery Brand Specialist to join our fabulous Jewellery department, working specifically for our Liberty Brand Counter. We are looking for someone who can truly champion and elevate our very own collection. Candidates should demonstrate excellent product knowledge. You will deliver the most exceptional customer service and maximise sales at every opportunity. What We Would Love To See: • Strong communication skills., • The ability to prioritise and manage multiple tasks effectively., • A high level of customer service., • The ability to work with a diverse client base in a fast-paced and ever-changing environment., • A natural collaborative spirit, contributing positively to the team and wider store environment., • A proven ability to sell and consistently reach sales targets., • Relevant experience in a jewellery role., • Be able to bring jewellery to life for our clients, sharing expertise across collections, gemstones, precious metals and the craftsmanship behind each piece., • The ability to embody and communicate the Liberty brand identity with confidence and authenticity., • A genuine appreciation for Liberty's heritage and the unique spirit that defines us. If you're ready to bring your passion for jewellery to one of the most iconic names in British retail and walk the same timber floorboards as decades of visionaries before you, please apply.

Full and Part Time Makeup Artist Opportunities – London Department Store We’re looking for talented and passionate Makeup Artists to join a new and exciting counter at one of London’s iconic department stores. This is a full-time, counter based role so requires full flexibility to work Monday through Sunday. This is more than a beauty role - it’s about inspiring confidence, celebrating individuality, and empowering every customer through effortless artistry. You’ll be representing a brand founded by a globally renowned makeup artist, known for a fresh, free-spirited approach to beauty: intuitive, expressive, and joyfully modern. What you’ll be doing: • Delivering exceptional customer experiences, from personal consultations to mini makeovers, • Driving sales through storytelling, product recommendations, and artistry, • Building loyal client relationships through excellent service and follow-up, • Keeping the counter immaculate and visually inviting, • Bringing the brand’s playful, intuitive vision of beauty to life every day What we’re looking for: • Proven experience in a retail or counter-based sales role (beauty experience preferred), • Professional makeup artistry skills with an emphasis on enhancing natural beauty, • Passion for beauty, creativity, and self-expression, • Excellent communication skills — confident, warm, and inspiring, • A proactive attitude with the ability to work independently and as part of a team Why you’ll love it here: You’ll be joining a brand that champions creativity over conformity, and artistry over perfection. If you believe makeup should feel as effortless and empowering as throwing on your favorite pair of jeans, we’d love to meet you. Ready to bring beauty to life, your way? Apply now!

At Whittard of Chelsea, we’ve been sharing the joy of tea, coffee and hot chocolate since 1886. We believe in curiosity, quality, and the kind of service that turns everyday moments into something memorable. Now, we’re looking Retail Supervisors across our Central London stores to help lead our in-store experience-and ensure every shift runs smoothly, successfully, and with a splash of Whittard magic. You’ll need to be available to work a flexible schedule, including weekends, key trading days, and during our opening period. We require availability of a minimum of 3 days. A Day in the Life As a Supervisor, you’re more than a keyholder-you’re a leader on the shop floor and a trusted support to the management team. From opening the doors to energising the team and making sure every detail’s in place, you’ll make each day feel organised, customer-focused and commercially sharp. You’ll be: Customer Obsessed • Acting as the link between sales advisors and store management, you’ll keep communication flowing, solve challenges as they arise, and create a culture where everyone feels heard, supported, and motivated. And when the management team is away, you’ll take the reins-ensuring the store runs just as smoothly and successfully in their absence. What Makes You Exceptional? We’re looking for someone who brings energy, structure, and a passion for helping others succeed. You’ll bring: • Experience in a supervisory or team lead role in a fast-paced retail environment., • A confident, hands-on approach to delegating and leading shifts., • Strong communication skills and a positive, problem-solving attitude., • Commercial awareness-you know how to read the numbers and turn them into action., • A commitment to customer service, always looking for ways to surprise and delight., • Professionalism, integrity, and pride in being a Whittard ambassador. Why Whittard? At Whittard, we do more than sell tea, coffee and hot chocolate-we create moments of discovery. As a Retail Supervisor, you’ll play a vital role in delivering those moments every day. You’ll be supported by a passionate team, encouraged to grow, and celebrated for what you bring. You’ll also enjoy: • Up to 50% store discount – discover your new favourites!, • Monthly product allowance – a little perk with every pay cheque., • Wellbeing resources & family-friendly policies – because we care about the whole you., • And much much more… Whittard of Chelsea is an Equal Opportunity Employer. We thrive to be a diverse and an inclusive organisation. We want to be a place where differences are recognised and celebrated, with a workforce that builds teams from all individualities, backgrounds, and experiences. Together as a Whittard family, we continue to create a culture that encourages, supports, and inspires all our employees to have a voice, to make a positive difference in helping to develop our ambitious brand.

A luxury wellness brand is looking for a Counter Manager to be a brand ambassador in a leading luxury department store in London. This role offers commission on sales. The role You’ll be the brand ambassador responsible for managing the counter, driving sales, and delivering exceptional customer service. This role requires a dynamic and proactive individual with a passion for luxury wellness and beauty tech products and strong sales acumen. Key Responsibilities: Sales and Customer Service: • Drive sales through effective customer engagement and expert product knowledge., • Achieve and exceed sales targets, implementing strategies to boost performance., • Provide personalised consultations, educating customers on the benefits of the products., • Ensure the counter is impeccably presented and stocked at all times., • Manage inventory levels, stock replenishment, and visual merchandising in line with brand guidelines., • Act as the face of the brand, upholding the brand’s prestige and values., • Build and maintain strong relationships with store staff and customers., • Coordinate with marketing and PR teams for in-store events and promotions. Sound like you? You are required to have proven experience in retail management, preferably in the luxury beauty or wellness sector. Excellent sales and customer service skills, with a proven track record of meeting sales targets. Outstanding communication and interpersonal skills. Passion for health and wellness, with a genuine interest in the science behind the products. Ability to work in a fast-paced, high-pressure environment.

Salary: £28,814 + Company Car or £500/month Allowance Hours: Monday to Friday, 37.5 hours per week Locations: London, W1A The Opportunity Working with one of the world’s largest credit card providers to fulfil a key field sales and marketing function within their wider merchant engagement program. The client activity is primarily focused on increasing their engagement points across a wide range of businesses across the UK. We’re looking for passionate and dedicated Brand Ambassadors (BA’s) to visit retail stores across a designated territory as part of the merchant engagement program. Your focus in the visits will be to promote the key features and benefits of working with our client, ensure that their payment terminal is working correctly, the placement of point of sales materials and activating campaigns designed to support and grow businesses by increasing customer footfall, frequency of visit and sales. If you have strong communication skills, the confidence to build relationships and have a natural ability to communicate with people at all levels, we want to hear from you! The Role • Building positive relationships with retailers to promote our client’s business and to ensure they are clear on the key features and benefits of how working with our client can help their business both in sales and footfall., • Plan and prepare your diary to maximise visits and optimise your time., • Support business owners to address any issues they may have with accepting our clients’ services., • Effectively communicate your visit objectives and the purpose of your call., • Execute your visit in line with our Perfect Visit program., • Ensure all point-of-sale items are effectively displayed to maximise end user and consumer brand awareness., • Ability to adapt to change and react to short term activity objectives, delivering results positively and proactively., • Complete detailed visit reports that record the outcomes of your visit., • Provide both qualitative and quantitative insight across your territory based on our clients’ requirements. What are we looking for Essential: • Valid and full UK driver’s license., • Ability to communicate with in store teams., • Self-sufficient and able to plan and structure your day to optimise coverage and results. What we offer • Life assurance., • Company car or car allowance., • 10% bonus., • 20 days annual leave + 8 bank holidays., • Buy and sell holiday., • Now pension or Stakeholders pension., • Workplace Bike Scheme., • Electric Car Scheme., • Retail discounts through Wider Wallet., • Employee Assistance Programme., • Monthly well-being allowance through Heka (Variety of well-being products and services available including gym membership). Why work for Service Innovation Group? At Service Innovation Group, we believe in doing business differently — and doing business right. We operate across Europe and beyond, supporting major brands and growth — while still offering the local autonomy, cultural insight, and personal connection that make work meaningful. We are proud to be a certified B-Corp, meaning we’ve met rigorous standards of social and environmental performance, transparency, and accountability. Our people-first culture has earned recognition from Great Place to Work for creating an inclusive, empowering, high-trust environment that our colleagues truly enjoy being a part of. Sustainability and Purpose at Our Core: From supporting brands launching into new markets to integrating work-life balance and community impact, SIG doesn’t just deliver projects — we deliver purposeful work that makes a constructive difference. We are delighted that we are an accredited Living Wage Employer. This means that every member of staff working at Service Innovation Group will earn a real Living Wage. A People-Centred Culture: We invest in developing our teams, nurturing leadership, encouraging development, and fostering a workplace where every individual feels valued, empowered and proud to contribute. Join Service Innovation Group UK and become part of a business that values you as much as the clients we serve.

Are you a driven and experienced Buyer with a passion for fashion, looking for an opportunity to truly shape a market-leading Linens, Home Accessories & Dine offering? If so, this could be the perfect role for you. We offer hybrid working between your home and our offices on Wigmore Street, Central London, offering a collaborative and innovative working space. We are also open to applicants based in Newcastle Upon Tyne to be based in our functional hub in our Newcastle Flagship store. When you join Fenwick, you’ll receive: • 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year., • Your birthday off as an additional day annual leave – this can be taken any day within your birth month., • Up to 25% discount in all Fenwick stores and fenwick.co.uk., • WeCare -24/7 GP, wellbeing advice & support service., • Hybrid Working (Typically every Thursday and Friday working from home). About the Role We’re looking for an experienced Buyer to lead the strategy and execution of Fenwick’s Linens, Home Accessories & Dine categories across all stores and online. This role is central to driving sales, profitability and market share, delivering a curated, design-led assortment that reflects the Fenwick brand while meeting the needs of our customers. You’ll own the end-to-end buying process, from range planning and supplier negotiations through to trading, launches and seasonal strategies. With a strong commercial eye, you’ll identify emerging home and lifestyle trends, source new and distinctive brands, optimise margins and stock performance, and build trusted, long-term partnerships with key suppliers. Data-led insight and intuition will support decision-making as you analyse performance and identify opportunities for growth. Working closely with Retail, Digital, Marketing and support teams, you’ll help shape a customer-first Home & Dine offer that inspires customers and drives engagement both in-store and online. This role suits a buyer with relevant category experience, strong influencing skills and a passion for design, storytelling and delivering exceptional customer experiences. What we are looking for in a candidate... • 3+ years’ experience in Home & Dine Buying, • A sharp eye for product and emerging trends, • Proven commercial acumen and negotiation expertise, • Strong supplier relationships and the confidence to influence at all levels, • A data-driven yet intuitive approach to decision-making, • Experience in developing product strategies and building business cases, • The ability to thrive in a fast-paced, collaborative environment, • A passion for innovation, storytelling, and customer experience About Fenwick Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!

Title: Building Consultant - Subsidence Locations: Maidstone/Redhill/Solent/Southampton/ London Hours: 35 Hours Per week Term: Permanent, Full-Time Your New Company Sedgwick Resource Solutions are seeking a subsidence building consultant/surveyor to join our clients award-winning Subsidence Services Division, a team recognised for excellence in subsidence claim management. Your New Role As a Building Consultant, you will manage a diverse portfolio of domestic and commercial subsidence claims in addition to visiting sites relating to those claims. This requires strong technical skills or qualifications in diagnosis, mitigation, and repair strategies. You will work closely with customers, colleagues and service partners to deliver accurate technical assessments, high-quality reports, and exceptional customer service. Key Responsibilities • Manage a portfolio of domestic and commercial subsidence claims through to settlement, • Diagnose causes of building movement (subsidence, heave, landslips, drainage), • Hold, and attend virtual meetings with customers and stakeholders, • Work with suppliers to instruct the relevant specialist to carry out the recommendations, • Conduct face-to-face on-site property inspections with customers when required, • Assess structural defects and specify appropriate repair solutions and produce clear, accurate technical reports for insurers, • Reinstatement scope reviews, • Liaise with surveyors, engineers, contractors, loss adjusters and policyholders, • Maintain strong SLA compliance and timely claim progression, • Deliver empathetic, professional communication throughout each claim Your Skills and Experience • Chartered construction/building qualification or working towards one:, • MCIOB, MRICS, MICE, • Experience dealing with subsidence issues working for a loss adjuster, insurance company or specialist contractor., • Strong understanding of structural defects and building/construction pathology, • Ability to diagnose subsidence, heave and landslip, • Familiarity with building and drainage repair techniques, • Excellent communication skills and customer empathy, • Strong decision‑making and organisational ability, • Valid UK driving licence, • Insurance claims handling experience (training provided if not), • Familiarity with:, • CDM Regulations, • Party Wall Act Your New Benefits • Flexible work options: Enjoy remote working to support your work-life balance., • Generous Holiday: 25 days of annual leave, plus bank holidays, with an option to purchase more holidays throughout the year., • Customisable Flexi-Benefits: Choose benefits that suit your lifestyle., • Professional Growth: Access training with industry experts and qualifications like Cert CII and BDMA, with financial rewards upon completion., • Referral Scheme: Earn a financial reward when your referred colleagues complete their probation period successfully., • Pension Scheme: Self-invested personal pension above the statutory minimum., • Reward & Recognition: Earn vouchers for popular retailers in categories like retail, dining, and entertainment by sending and receiving ‘points’ to colleagues within the business., • Health & Wellbeing: Select from benefits like eyecare vouchers, cycle-to-work schemes, and digital consultations, designed to keep you healthy and supported., • Green Car Scheme: Lease an electric vehicle with home charge point installation (if required) through our partner supplier., • Life Assurance: Cover for you, with the option of adding your partner in the event of death while in service, regardless of medical history., • Critical Illness Cover: Receive a lump sum if diagnosed with conditions like cancer, a heart attack, or stroke., • Group Income Protection: Cover up to 60% of your salary after six months of incapacity. All successful candidates will be subject to DBS and vetting checks, and offers of employment will be dependent on these results. This role is based full-time in the UK.

Working for an iconic consumer brand, the Product Design Lead will create world class customer experiences across web and app for their millions of customers. You’ll act as a ‘player-coach’, with a mix of hands on work and leading a team of ~5 Product Designers. The Product Design Lead will be responsible for: • Shaping product design vision and strategy across your portfolio, • Owning end-to-end user journeys and customer experience across web and app, • Evidence led design - ensuring data, analytics and user research are in every conversation, • Defining relevant KPI’s and connecting design decisions to business outcomes, • Leading and developing a high performing team of Product Designers, • Working closely with Heads of Product and Engineering, service design and the wider team, influencing product strategy and roadmaps, • Delivering measurable impact (e.g. engagement, conversion, behaviour change) The Product Design Lead will have: • Product design leadership, • Experience across web and app for consumer businesses, • A data driven approach, confident using analytics and experimentation, • Delivered real impact – moved the needle in terms of user behaviour and business outcomes, • Great communication skills and stakeholder management, • Candidates could come from any consumer sector e.g. retail, ecommerce, finance, media, entertainment, gaming, etc., • Candidates could come from roles such as Product Design Manager, Head of Product Design, Lead Product Designer, etc. This is a great opportunity for a talented Product Design Lead to join a household name brand and drive real change that impacts millions of customers. Product Design Lead £80-95k + bonus + benefits London / hybrid

About the Role The Ecommerce & Digital Marketing Manager will play a pivotal role in driving online growth and delivering an exceptional digital customer experience. Reporting directly to the Founder / Head of Brand, this role oversees the end-to-end ecommerce operation, from website management and digital marketing to stock flow, customer service, and analytics. This is a dynamic, cross-functional position suited to someone with strong commercial awareness, analytical skills, and experience in scaling premium or luxury ecommerce businesses. Key Responsibilities Website & Platform Management • Oversee the day-to-day management of the Shopify website, ensuring homepage, navigation and collections are updated and optimised for UX/UI., • Conduct regular website audits and backend performance analysis, implementing enhancements to improve site speed, experience and conversion., • Coordinate and prepare for potential site migration to Shopify Plus., • Manage product uploads, collections and content to ensure accurate and timely launches., • Maintain and distribute weekly/monthly stock reports for internal and accounting use., • Optimise stock allocation across warehouse, studio and retail to support demand and sell-through., • Oversee the online returns process and introduce improvements to enhance customer experience. 3PL & Logistics • Manage relationships with third-party logistics partners, ensuring timely order fulfillment and returns processing., • Liaise with warehouse teams to resolve inbound/outbound delays and maintain stock integrity. Customer Service & CRM • Oversee customer service functions, ensuring a premium and responsive support experience., • Review and improve customer journey touchpoints., • Analyse customer feedback and requests (e.g. back-in-stock alerts) to inform stock and product strategy. Analytics & Trading • Produce weekly and monthly ecommerce performance reports and KPIs., • Lead ecommerce trade meetings, providing insights and recommendations based on sales data., • Monitor global site experience and ensure localisation where required., • Analyse underperforming territories, SKUs and pages; implement strategies to drive growth. Marketing & Growth Strategy • Own the ecommerce growth strategy in collaboration with internal teams and external digital marketing agency., • Lead CRM and email marketing via Klaviyo, including flows, segmentation, and campaign optimisation., • Manage digital marketing budget across paid ads, affiliates, and promotional campaigns., • Partner with creative and marketing teams on campaigns, product launches, and brand activations., • Develop markdown and promotional strategies to move seasonal stock whilst protecting margins. Product & Merchandising • Manage homepage and category merchandising for commercial and visual impact., • Oversee catalogue creation, asset management and product copywriting., • Forecast and plan recuts of bestselling products., • Conduct price analysis and monitor alignment with stockists. Finance & Planning • Prepare monthly ecommerce forecasts, including sales, P&L, margin analysis, and performance metrics., • Support budgeting for digital marketing, promotional activity and stock management., • Collaborate with finance and operations teams on stock, returns and sales reporting. Skills & Experience Required • Proven experience (3–5+ years) in a ecommerce role, ideally within premium or luxury fashion., • Strong experience managing Shopify (Shopify Plus experience a bonus)., • Proficient in Klaviyo, Google Analytics, Meta Ads Manager, Zedonk, and Excel., • Understanding of CRM, retention strategies and customer lifecycle., • Proven ability to drive growth through CRM, marketing and data-led decisions., • Analytical thinker with experience in forecasting, P&L planning and reporting., • Strong organisational and project management skills with the ability to work cross-functionally., • Passion for delivering exceptional customer experience and digital innovation. Desirable Experience • Experience with international ecommerce operations, including duties, shipping and localised marketing., • Familiarity with SEO, site performance tools and ecommerce best practices., • Background working with retail stores and 3PL providers., • Understanding of merchandising concepts including weeks cover, stock flow and margin mix., • Previous involvement in a Shopify Plus migration or build.

Mode Search is proud to partner with an internationally recognised contemporary fashion house in the search for a Store Manager for their Central London location. Renowned for its modern, inclusive design and contemporary approach to women’s ready-to-wear, shoes, and accessories, this brand continues to expand its presence globally. This is a rare opportunity to lead a high-performing store team in a flagship environment serving an international clientele. Reporting directly to the UK Country Manager, the Store Manager will drive commercial performance, operational excellence, and client engagement, while inspiring a motivated and ambitious store team. This position is ideal for a confident, client-focused retail leader with strong experience in premium fashion, a passion for clientelling, and proven people management skills. The Role • Lead, coach, and develop a team of 5 (1 ASM, 2 full-time and 2 part-time associates) to achieve store KPIs and sales targets, • Own all aspects of store performance, including stock management, visual merchandising, and operational standards, • Build and maintain a loyal client base, implementing a structured clienteling strategy and maximising all sales opportunities, • Organise and host in-store events, styling appointments, and community initiatives in partnership with HQ and Marketing, • Analyse sales trends, customer behaviour, and operational metrics to inform and execute action plans, • Recruit, onboard, and train staff, conducting regular performance reviews, PDPs, and appraisal discussions, • Lead by example on the shop floor, ensuring all team members embody brand values and sales procedures, • Maintain operational excellence, including BOPIS/BOSFS processes, deliveries, shrinkage control, and weekly stocktakes The Candidate • Minimum 2 years’ store management experience, ideally in high-end fashion or lifestyle brands, • Strong clienteling and CRM experience, with proven success in building and retaining a high-value client base, • Demonstrated ability to lead, motivate, and develop a results-oriented team, • Commercially and operationally astute, with strong analytical and reporting skills, • Highly organised, proactive, and capable of driving both sales and operational performance, • Fluent in English; additional languages are an advantage, • Confident, service-minded, and passionate about delivering a premium customer experience, with a flair for creating an inspiring in-store environment Please note: due to the high volume of applications, we are unable to provide individual feedback at this stage. Successful applicants will be contacted in due course. To apply, please send your CV to

Department: Retail Place of work: London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

About DEM Museums Founded on more than 35 years of expertise in technology and design, Dem Museums is a next generation experience ecosystem that brings cultural heritage together with multisensory storytelling technologies. As a global experience company headquartered in Türkiye, Dem Museums transforms historic structures and cultural assets into immersive, interactive and memorable experience spaces. Adopting an integrated approach that combines storytelling, audio-visual technology integration, spatial design and visitor management, Dem Museums manages all stages of its projects inhouse from thematic research and scriptwriting to audio-visual implementations and interactive content design. As the first private company in Türkiye to manage end to end visitor operations for museums, monuments, and historical sites, Dem Museums delivers experiences to more than 10 million visitors annually and carries this experiential expertise onto the global stage. The company has received more than 14 international awards for its projects, including the Hagia Sophia History and Experience Museum and the Ephesus Experience Museum. Expanding this expertise internationally, Dem Museums continues its global growth with a strategic vision aligned with Türkiye’s cultural export ambitions, with new projects planned to launch in London and Rome in 2026. Operations & Visitor Experience Associate The Operations & Visitor Experience Associate plays a key role in delivering an exceptional visitor experience across all operational areas of the experience. This unified role combines responsibilities across ticketing operations, entrance control, gallery hosting, audio guide support, queue management, and general visitor engagement. Staff members rotate between different operational zones based on daily needs. They ensure smooth visitor flow, provide accurate information, support accessibility needs, resolve visitor concerns, and maintain a safe and welcoming experience environment. Key Responsibilities • Deliver warm, professional, and welcoming service to all visitors., • Operate ticketing systems, check tickets, and manage queue flow., • Provide gallery hosting, visitor assistance, and exhibition information., • Support audio guide distribution, technical troubleshooting, and returns., • Coordinate visitor movement in queues, galleries (digital rooms, interactive areas), • Ensure visitor safety, report incidents, and follow experience procedures., • Assist with VIP visitors, school groups, tour operators, and accessibility needs., • Collaborate effectively with the operations team, supervisors and manager. Qualifications • Strong communication and customer service skills., • Professional, friendly, and approachable manners., • Ability to work in a fast-paced, visitor-focused environment., • Team player with willingness to rotate across multiple roles., • Reliable, punctual, and attentive to detail., • Comfortable standing for extended periods., • Basic IT literacy (ticketing systems, scanners, audio guide devices). Preferred Qualifications • Experience in museums, attractions, hospitality, or retail., • Multilingual skills (English plus another language preferred)., • Experience with crowd control or high-volume visitor operations., • Interest in culture, history, or museum environments. Compliance Requirements (UK Standards) • Right to work in the United Kingdom., • Basic DBS Check (criminal background screening)., • Health & Safety training and compliance., • Fire safety and emergency evacuation awareness., • GDPR and data protection awareness.

Department: Retail Place of work: Harrods, London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • Harrods store approval required, • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

Who we are: We are a team of business-driven builders with prior experience in managing logistics scale-ups on a mission to revolutionize packaging. We are tackling the single-use packaging problem by offering retail and e-commerce brands a circular packaging service that enhances their sustainability efforts while elevating their business. The process is simple: customers receive their purchases in our Movopack packaging, enjoy a unique unboxing experience, then simply drop the packaging in any mailbox across Europe. Our European postal logistics system handles the rest: we collect, clean, sanitize, and return the packaging to the brand for its next use. The results speak for themselves: no more single-use packaging waste, an 84% reduction in CO₂ emissions, and brands enjoy higher customer retention, a boost in average order value (AOV) and improved cart conversion rates. Oh, we almost forgot: final customers are crazy about it! (79% NPS) We are already active all over Europe, managing hundreds of thousands of packaging units for more than 100 brands. Major partners include Vinted, Decathlon, OTB Group, Prénatal, Yamamay, OVS, Wind Tre, with new collaborations launching soon – stay tuned! We are achieving remarkable momentum, with sales growing 4x year-over-year. We have closed our €2,3 million seed round, supported by leading international VC firms and multi-billion-euro packaging companies, to drive our expansion across Europe. We are now expanding our team of talents – and this is where you come in! Why join us? • Tackle a problem worth solving: single-use packaging is one of the planet's biggest challenges, with the average person in the UK generating around 160 kg of packaging waste each year., • Reinvent a massive industry: we are reshaping the €240 billion packaging industry with a ground-breaking shift in business models – managing reusable packaging units rather than producing single-use, disposable products., • Make a tangible impact: Movopack's solution cuts CO₂ emissions by 84% and reduces waste production by 98%, while significantly strengthening our clients' connections with their customers, contributing to their revenue growth., • Take the wheel: drive our UK expansion alongside our ambitious growth team, showcase and develop your entrepreneurial skills to achieve our bold targets., • Grow and develop: be part of a team that values continuous learning and professional growth, offering you ample opportunities to refine your abilities and advance in your career. If you're eager to push boundaries, grow with a team of like-minded pioneers, and leave a lasting mark on our world, we want to hear from you. What you will do: • Drive the expansion of Movopack in the United Kingdom., • Support the management team in developing go-to-market strategies tailored to the UK market., • Generate new leads by leveraging our established lead generation strategy., • Build and manage outbound pipelines, working closely with Senior Management to support in winning new business, • Market analysis and profiling – conduct research into businesses and industries where the Movopack product will be a good fit, • Serve as a core member of Movopack's UK team, embodying the company's vision and values., • Collaborate with the Movopack team during UK trade fairs and sales events. Who you are: • A sales professional with a demonstrated track record of achieving high levels of lead generation through outbound methods., • Ideally, you have experience working for a scaling startup (in tech or other sectors) within a fast-paced and dynamic environment., • Exceptional interpersonal skills, with the ability to build strong and lasting connections with people., • Highly organized and methodical, with a structured approach to problem-solving and a strong focus on detail and efficiency., • A self-starter and entrepreneurial mindset, you love setting high standards and speaking your mind to help your team achieve great results., • You are an ambitious go-getter, always pushing yourself and others to bring out the best. Requirements: • 6 months to 3 years of experience in Business Development as a BDR, SDR or other related field., • Experience in growing B2B companies., • Experience in tech startups or scale-ups is a plus but not required., • Experience working with retail and e-commerce businesses is a plus but not required., • Native-equivalent fluency in English. Benefits: • Competitive salary and bonuses – £45-50k OTE, • Attractive stock options package to get full access to the upside you create, • Key role in shaping how Movopack work in the UK, • Clear career path to sales closing roles and beyond At Movopack, we believe diversity is the secret ingredient that sparks innovation and creativity. Each team member’s unique perspective adds flavour to everything we do, and we are passionate about building a workplace where everyone feels free to bring their authentic selves! As an equal-opportunity employer, we are all about creating open, fair, and transparent recruitment processes and cultivating a work environment that is fun, inclusive, and free of discrimination or harassment. We warmly welcome applicants from all walks of life - no matter your race, ethnicity, gender, religion, sexual orientation, age, disability, or gender identity. Bring your brilliance; we cannot wait to meet you!

Company Description Abel Richard is dedicated to redefining luxury with timeless elegance and unwavering quality. Known for blending Italian craftsmanship with innovative design, our mission is to set new benchmarks in the luxury industry, delivering experiences steeped in refinement and exclusivity. Each creation is a celebration of sophistication, serving as a cherished symbol of artistic expression and enduring beauty. We aim to inspire admiration and become a name synonymous with sophistication and prestige, delivering products that resonate across generations. Position Summary Abel Richard is seeking a polished, client-focused, and commercially driven Client Advisor to join our London boutique team. This role is responsible for delivering an elevated client experience, cultivating long-term customer relationships, and supporting the daily operations of the boutique. The ideal candidate is passionate about luxury retail, understands the expectations of a discerning international clientele, and brings a high level of professionalism, style awareness, and service excellence. This individual will serve as a brand ambassador and play a key role in driving sales, strengthening client loyalty, and maintaining the visual and operational standards of the boutique. Key Responsibilities Client Experience & Sales • Deliver exceptional, personalized service to every client, creating a welcoming and elevated boutique experience., • Build meaningful relationships with new and existing clients through strong clienteling and follow-up practices., • Identify client needs and recommend products with confidence, product knowledge, and refined brand storytelling., • Achieve or exceed individual and boutique sales goals., • Maintain a strong understanding of Abel Richard products, craftsmanship, brand heritage, and seasonal collections., • Support private appointments, VIP clients, and special in-store events as needed., • Serve as a true brand ambassador by consistently reflecting Abel Richard’s values, image, and service standards. Client Development • Develop and maintain a loyal client book through outreach, follow-up communication, and personalized service., • Use CRM tools and boutique resources to track client preferences, purchase history, and opportunities for re-engagement., • Support initiatives that drive repeat business and long-term customer loyalty., • Build rapport with local and international clientele, including high-net-worth individuals and luxury consumers. Boutique Operations • Assist with opening and closing procedures in accordance with company standards., • Accurately process sales, exchanges, transfers, deposits, and other transactions through the POS system., • Support inventory management, stock replenishment, cycle counts, and merchandise organization., • Maintain the boutique’s presentation, including merchandising, cleanliness, and back-of-house standards., • Help ensure all operational procedures, loss prevention practices, and security protocols are followed., • Partner with the leadership team to support smooth day-to-day boutique operations. Team Contribution • Work collaboratively with leadership and fellow team members to achieve boutique goals., • Contribute to a positive, professional, and service-driven team culture., • Stay current on product launches, promotions, and business priorities., • Participate in training and development opportunities to strengthen sales and service performance. Qualifications • 3-5 years of experience in luxury retail, premium fashion, jewellery, accessories, or high-touch hospitality., • Proven success in a customer-facing sales environment with sales targets or performance goals., • Strong interpersonal and communication skills with the ability to engage a sophisticated and diverse clientele., • A polished and professional presence with a genuine passion for luxury service and brand representation., • Experience with POS systems and CRM platforms preferred., • Strong attention to detail, organisation, and follow-through., • Ability to work effectively in a fast-paced, high-service boutique environment., • Flexibility to work evenings, weekends, bank holidays, and peak retail periods., • Additional language skills are highly desirable, especially Arabic, Mandarin, Russian, French, or Spanish. Preferred Experience • Previous experience working with international luxury clientele., • Experience in a luxury boutique or designer retail environment., • Confidence supporting VIP clients, private shopping experiences, and relationship-based selling., • Understanding of boutique presentation standards and premium customer service expectations. Key Skills & Competencies • Luxury client service, • Relationship building and clienteling, • Sales confidence and commercial awareness, • Strong verbal communication, • Attention to detail, • Professional discretion, • Team collaboration, • Adaptability and composure, • Product presentation and storytelling, • Time management and organisation Physical Requirements • Ability to stand and walk for extended periods during scheduled shifts., • Ability to lift, move, and carry merchandise and boutique supplies as needed., • Ability to perform routine boutique tasks including stock handling, merchandising, and maintaining floor standards. Work Environment • This role is based in a luxury retail boutique setting in London., • The position requires regular in-person interaction with clients, team members, and leadership., • The schedule may include weekends, evenings, and holiday trading periods based on business needs. Why Join Abel Richard At Abel Richard, team members are part of a brand that values craftsmanship, elevated service, and meaningful client relationships. This is an opportunity to work in a luxury environment where presentation, hospitality, and attention to detail matter. We are looking for individuals who take pride in delivering an exceptional experience and who want to grow with a brand committed to excellence. Equal Opportunity Statement Abel Richard is committed to creating an inclusive and respectful workplace. We welcome applications from qualified candidates of all backgrounds and make employment decisions based on business needs, job requirements, and individual qualifications.

This just in - an incredibly exciting opportunity to be part of the Lisa Eldridge team in Selfridges! Join a fast paced, and fast-growing, founder-led beauty brand which places value in stellar customer service, high product performance and integrity, artistic pleasure and of course, Lisa's un-dupable colours. Lisa has a sincere and deep interest in her customer’s desires and needs. Our philosophy is centred around providing the tools and education to help our community feel their ultimate best in every moment and during every occasion of life. If you aspire to be part of this and are passionate about our values of elevating everyday artistry, we are waiting to welcome you! If you are ambitious and have a passion for make-up, looking for a progressive career within the retail beauty industry, then this is the perfect role for you. This opportunity is for freelance makeup artists who are looking to support the team in store. We are looking for artists who have strong flexibility and availability, particularly around key trading periods. This is not a permanent role and will be offered on a freelance basis. Typical availability would be 2- 3 days per week, depending on business needs. Key Requirements and Responsibilities: • Deliver amazing customer service; understand customer needs and ensure a high level of satisfaction., • Deliver thoughtful and bespoke artistry services to our customers., • Attend all brand product and artistry training (provided to support freelance artists in confidently representing the brand)., • Drive and deliver on sales targets., • Act as an outstanding brand ambassador., • Ensure all customers leave knowing about the Lisa Eldridge story, values and products., • Follow the brand’s grooming standards., • Ensure you are a supportive team player., • Adapt to working on a freelance basis, supporting the team during key trading periods, launches and events. You will thrive in this role if you are: • Warm, professional, and approachable with a can-do attitude., • Motivated, have high energy and are passionate about colour and product artistry., • You are committed to creating a haven for anyone with a desire to experiment with beauty in an approachable and inclusive space., • A responsible, passionate brand ambassador., • Excited to work in a fast paced, fast-growing brand with a close-knit team., • Confident in speaking to customers and understanding their needs., • A lover of all things beauty!, • Flexible, reliable and comfortable working varied shifts as a freelance artist. Skills required for this role: • Previous retail experience, • Makeup artistry qualification is a bonus, • Proof of right to live and work in the UK, • Flexible with your working hours and days per week, • Flexible, reliable and comfortable working varied shifts as a freelance artist. Benefits: • Exclusive staff discounts, • Training & development, • Flexible freelance opportunities within a fast-growing luxury beauty brand, • Opportunity to gain experience working with the Lisa Eldridge team in our flagship account About Lisa… Lisa Eldridge is one of the world’s most celebrated make-up artists. Equally invested in creating educational tutorials for her loyal community as she is orchestrating her signature red-carpet look for celebrity friends or conceiving avant-garde concepts for catwalk and editorial, Lisa has established herself as the most recognised and trusted voice in beauty. An early mover in the digital world, best-selling author and driving force behind the creative direction of several luxury brands, Lisa is the beauty authority both novices and professionals turn to for guidance. In 2019, decades of expertise and knowledge culminated in the launch of her eponymous brand. Representing Lisa’s impressive dexterity for colour alchemy both industry insiders and her loyal community describe her lip colours as ‘un-dupable’, while fashion bible, VOGUE describes the Seamless Skin Foundation: ’As close to a perfect foundation as you’re ever going to get’. A trusted disruptor at her core, Lisa continues to push the boundaries on colour, ingredients and techniques, guiding and inspiring her loyal community to experiment creatively and enhance their natural, unique beauty.

Senior National Account Manager (Grocery) Hybrid (2 days per week in London) Up to £65k + car allow + bonus + benefits About Us We are a leading UK-based food manufacturer with a proud heritage of delivering high-quality, innovative products to households across the nation. We partner with major UK retail customers and are passionate about building long-term relationships, driving sustainable growth, and exceeding customer expectations. The Role We are seeking an experienced and commercially astute Senior National Account Manager to join our dynamic commercial team. This is a key role focused on managing and developing strategic relationships with major UK retail customers. You will be responsible for delivering profitable growth, executing joint business plans, and driving category performance in a highly competitive marketplace. Key Responsibilities • Manage and grow existing relationships with major UK grocery retailers (e.g. Tesco, Sainsbury’s, Asda, Morrisons, etc.), • Lead the development and delivery of strategic customer business plans to achieve revenue, volume, and margin targets, • Own the full P&L responsibility for assigned accounts, ensuring financial performance aligns with company objectives, • Lead commercial negotiations, promotional planning, and range reviews to maximise growth opportunities, • Work closely with internal cross-functional teams including NPD, Supply Chain, Finance, and Marketing to deliver customer-specific initiatives, • Monitor market trends, competitor activity, and category insights to inform strategy and drive innovation, • Identify and convert new business opportunities within existing accounts and potential new retail partners, • Champion excellent customer service and act as the voice of the customer within the business Candidate Profile • Proven track record in managing national retail accounts within the UK food or FMCG sector, • Strong commercial acumen with full P&L accountability experience, • Excellent negotiation, presentation, and relationship-building skills, • Strategic thinker with a hands-on approach and results-driven mindset, • Strong analytical and problem-solving skills, with the ability to interpret data to drive decisions, • Self-motivated, resilient, and adaptable in a fast-paced environment, • Degree-level education or equivalent; relevant qualifications in Sales, Business or Marketing are advantageous What We Offer • Competitive salary and performance-based bonus, • Hybrid working model (with flexible office/remote split), • Car allowance or company car, • Pension scheme and other company benefits, • Opportunities for personal development and career progression, • A supportive, team-oriented culture within a growing and ambitious business

Do you have a strong track record managing premium menswear accounts while balancing quality, margin, and growth? Are you confident building long-term supplier partnerships that deliver exceptional tailoring standards every time? Ready to own key relationships and drive commercial impact in a leading UK tailoring business? MacGregor Black are partnering with a leading UK tailoring business on the search for a Senior Account Manager. This is a permanent role based in London. As the Senior Account Manager, you will join the commercial team and will be responsible for managing key customer accounts, strengthening supplier relationships, and ensuring the consistent delivery of high-quality products aligned with premium standards. Key Responsibilities • Manage and develop key accounts, ensuring exceptional service and growth opportunities., • Build and maintain strong, long-term relationships with suppliers, overseeing order management, delivery, quality control, and cost management., • Collaborate with internal teams (design, production, marketing) to ensure seamless communication and alignment across projects., • Monitor sales performance and account metrics, providing regular reports and recommendations for growth., • Support product development and seasonal planning by providing market feedback and supplier insights., • Identify new business opportunities within the menswear tailoring segment, including retail, wholesale, and bespoke channels., • Represent the company at client meetings, trade shows, and industry events. What are we looking for? • Proven experience in menswear tailoring, either in bespoke or premium ready-to-wear., • Strong track record managing supplier relationships, including negotiation, order oversight, and quality assurance., • Experience managing multiple accounts and delivering measurable commercial growth., • Excellent communication, interpersonal, and stakeholder management skills., • Strong organisational and project management abilities, with the ability to prioritise in a fast-paced environment., • Commercially minded, with an understanding of pricing, margin, and cost structures in premium menswear. Competitive salary + benefits. Please contact John Stanley for more information today.

Join the MooGoo Team! Love skincare? Thrive in a fast-paced, people-focused environment? We’re looking for an experienced Field Sales Representative to bring energy, initiative and creativity to our growing UK team. About Us We’re more than just a skincare brand - we’re a community of people who care deeply about creating products that make a real difference. At MooGoo, we believe in the power of gentle, effective, and natural ingredients that feel great and are safe for everyone. As a rapidly growing Australian Skincare company, we’re driven by quality, integrity and genuine care for our customers. It’s an exciting time to join us – if you’re looking to be part of a brand that values initiative, teamwork, and integrity, this is where you belong! About the Role We are seeking a driven and results-oriented Field Sales Representative Territory Manager to manage and grow our network of retail stockists across London & the South East. This is a key role in strengthening relationships with existing partners while expanding our store footprint through strategic new business development. Key Responsibilities: · Nurture and support relationships with existing retail stockists – visiting stockists during sales cycle · Provide ongoing sales support, promotional planning, and training to ensure brand growth within each account. · Monitor performance and stock levels to maximise sell-through. · Identify, approach, and onboard new independent and regional retailers to grow store count. · Execute territory growth strategies and contribute to achieving sales targets. · Conduct store visits, presentations, and negotiations to drive expansion. · Maintain a structured journey plan to ensure regular in-person contact across the territory. · Gather and report on market intelligence, competitor activity, and opportunities. · Attend trade shows, in-store events, and product training sessions when required. · Track performance using CRM and provide regular updates to the wider sales team. · Work closely with internal teams including marketing, operations, and customer service. Key Requirements • Proven experience in field sales, territory management, or account management, ideally within the pharmacy retail, skincare or consumer goods sector., • A strong understanding of retail environments and the ability to sell in and support at the store level., • Self-motivated, organised, and target-driven with excellent communication skills., • Full UK driving license with Car and willingness to travel across London & South East England, • Based in or near London What We Offer • Competitive base salary total package £50,000-£55,000, • Laptop, phone, and necessary tools for success, • Supportive team culture and opportunity for growth, • 28 days annual leave (excluding bank holidays)., • Company sickness benefits Job Type: Full-time Work Location: On the road, (head office based in North-West London).

Overview: The Customer Experience (CX) Manager plays a key role in bringing GRIDSERVE’s customer experience strategy to life. You’ll uncover what matters most to our customers, turning insight into meaningful action and driving improvements across the business. Blending customer insight, operational collaboration, governance, and project delivery, this role works closely with the Head of CX and Experience Designer to champion customer-first thinking and deliver real, measurable change. What you will be doing: Insight & Analysis Analyse customer data, feedback, and journey performance to identify friction and opportunities, translating insight into clear, actionable recommendations. Continuous Improvement & Root Cause Build strong feedback loops across teams and lead root cause analysis to resolve recurring issues and track progress. CX Projects & Delivery Lead cross-functional CX improvement initiatives from discovery through to delivery, embedding changes across the business. CX Standards & Governance Support the development of customer-first frameworks and ensure consistency and quality across all journeys. Voice of the Customer & Impact • Own customer insight reporting, track key metrics like CSAT and NPS, and assess the commercial impact of customer behaviour. What we're looking for: We’re looking for someone who combines insight, delivery, and influence, with a focus on improving end-to-end experiences. Experience • Background in customer experience, insight, operations, or transformation roles, • Experience leading cross-functional projects and driving change, • Strong understanding of VoC (e.g. NPS, CSAT), • Analytical and able to turn insight into action, • Strong stakeholder management and influencing skills, • Clear communicator with strong storytelling ability, • Comfortable working across teams and disciplines, • Experience in EV, retail, or similar sectors, • CX, service design, or human-centred design certifications (e.g. CCXP, Design Thinking), • Experience in UX, product, or digital transformation, • Exposure to Lean, Agile, or analytics/BI tools What we can offer you: Benefits & ways of working Financial benefits: Competitive pay, annual bonus, pension (5% employer contribution), life insurance (AIG, 4x salary), income protection (Legal & General) Wellbeing & flexibility: 33 days holiday (incl. public holidays) + a day off for your birthday, hybrid working, enhanced family leave (6 months full maternity/primary adoptee pay, 2 weeks full partner/secondary adoptee pay), neo-natal care pay, Private Medical Insurance for you and your family (from day one), Employee Assistance Programme, 24/7 GP access, iFeel app for mental wellbeing support, eye test & glasses allowance Planet-friendly perks: EV salary sacrifice scheme (CarWow) Career growth: Learning & development resources via Go1 platform, in-house LMS 🌍 Inclusivity at GRIDSERVE GRIDSERVE is an inclusive employer, committed to ensuring equitable opportunities for all. We welcome applicants from every background, including those from under-represented and marginalised groups, and believe that diversity of thought fuels innovation and nurtures talent. To support this, we guarantee interviews to all qualified disabled candidates who meet the essential criteria for the role. Even if you don’t meet every requirement listed, we encourage you to apply — you may be the right fit for this role or for future opportunities. #InclusiveHiring #NetworkAnalyst #HybridWork #GRIDSERVE

DEPUTY MANAGER We are incredibly excited to announce that Trotters Childrenswear & Accessories is opening a brand-new store at St. Pancras International, one of London’s most iconic and dynamic destinations. This will be our first step into travel retail, making it a truly special moment for the business. St. Pancras welcomes millions of visitors each year, from London commuters to international travellers arriving from across Europe. It’s a fast-paced, vibrant environment and an incredible opportunity to introduce Trotters to a global audience of families and gift buyers. We are now looking for passionate people to help bring this exciting new store to life, and recruiting for Management Positions. Travel retail is a unique and energising trading environment. No two days are the same, customers may be preparing for a special family visit, buying a last-minute gift before boarding a train, or discovering Trotters for the very first time. It’s a place where great service, energy and teamwork truly shine. This is a rare opportunity to be part of launching a brand-new store, shaping the culture, building a new team and helping define what success looks like in this exciting environment. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Deputy Managers are a driving force in our stores. Partnering with the wider management team they deliver on their locations broad range of KPI’s, engaging and inspiring their teams with their well-honed commercial acumen. As a Deputy Manager at Trotters, you will be an impactful second-in-command, supporting the Location Manager by leveraging our 4 pillars of retail excellence to ensure the ongoing success of the location and team, and drive performance in their absence. MAIN RESPONSIBILITIES · Work in partnership with the Location Manager and the wider management team to ensure achievement of your Location’s performance targets and KPI’s across our 4 pillars. · Support the LM in driving excellent team participation, contribution & engagement, making recommendations on initiatives to inspire them to achieve excellence. · Maintain excellent knowledge of your location, interpreting, analysing, and delivering against location commercials and KPI's through Trotters best practice. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management; impart your understanding of local market, customer profiles and shopping behaviour onto team members to maximise sales and increase customer loyalty. · Nurture a dynamic sales environment, coaching team members to deliver a natural approach to sales using the Trotters Touch. · Make use of commercial tools to manage performance enhancing Product and VM floor moves, liaising with Management to execute; keep Trotters looking its best through up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Develop and coach the team with a flexible but consistent approach to differing people and situations, confidently feeding back on team performance to the Manager and Regional Manager when required. · Commit to continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Proactively resolve recruitment needs within the store, partnering with the Manager to attract, select and engage and onboard dynamic and driven team members. · Ensure team adherence to store administration, systems, and processes within our operational guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · A passionate and engaging manager with experience leading retail teams, preferably within the premium space. · Commercially astute, able to implement and drive initiatives to achieve outstanding outcomes. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. · Retail sales expertise, able to influence customer behaviour through elevated service, excellent product knowledge and consistent brand awareness. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer

Field Sales Consultant This is a position at the heart of a busy, customer-facing business — blending top-tier service with proactive sales. You’ll play a vital part in helping customers find the right solutions while driving commercial success on the ground. With a strong London presence and a reputation for smart spaces, seamless service, and ambitious growth, you’ll be joining a team that’s serious about doing things differently — and doing them well. Role Overview: • Location: Enfield/New Southgate/Marleybone (Field-Based), • Package: £30K base + bonus, • Industry: Retail / Customer Service What You’ll Be Doing: • Driving product and service sales, including upselling premium options, • Turning leads into loyal customers through consultative, needs-based conversations, • Delivering first-class service across phone, email, and in-person touchpoints, • Supporting daily operations — from safety checks and cleanliness to admin and reporting, • Helping customers with queries, solving problems, and offering expert advice, • Contributing to local marketing awareness and keeping an eye on competitors, • Taking on light team leadership: task delegation, training support, and standards setting, • Managing store security, financial processes, and assisting with banking and collections, • Occasionally operating company vehicles in line with policy (if applicable) Main Skills Needed: • Experience in retail, customer service, or telesales (ideally all three), • Strong communicator with a naturally friendly, proactive style, • Comfortable working to sales targets and customer satisfaction metrics, • Confident using Microsoft Office and handling basic admin tasks, • Positive, enthusiastic, and self-starting with a sharp eye for commercial detail, • Able to work collaboratively while taking initiative, • Must live within 30 minutes of the store What’s in It for You: • Monthly bonuses, commissions, and 'Champion' awards, • 25 days’ holiday + bank holidays + your birthday off, • Christmas and New Year shutdown, • Perkbox membership and Medicash health cover, • Team nights out and a collaborative culture, • Pension scheme with up to 3% contributions, • Career development support, • Advanced paternity pay, • Cycle to work scheme, • Free EV charging at work We’ll keep this simple: if it sounds good, get in touch. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

AVI-SPL is a digital enablement solutions provider that transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, including our award-winning managed services. Our highly trained team works hand-in-hand with organizations worldwide, including over 80% of Fortune 100 companies. If you’re looking for a business that offers real career opportunities and progression, get in touch today, and let’s talk about how we can fast-track your career! The Job We are seeking an experienced Sales Director to lead our UK and Ireland sales teams in a critical leadership role. The successful candidate will drive solution sales strategies and foster growth to exceed ambitious sales targets. This role will focus on expanding our current sales function, managing high-performing sales teams, and developing key client relationships to drive business growth for AVI-SPL. Due to sustained and unprecedented growth, AVI-SPL is expanding its sales leadership team. This newly created Sales Director role will work in partnership with our existing Sales Director to support our continued success and market expansion. Essential Duties and Responsibilities • Strategic Oversight: Develop and implement sales strategies to achieve ambitious growth targets. Drive regional account acquisition and retention, identifying new markets and opportunities., • Team Development: Lead and mentor the sales team, managing hiring, performance, training, and development. Develop and implement strategies to achieve key sales targets., • Client Focus: Build executive-level relationships with decision-makers and clients. Engage directly with enterprise clients, providing end-to-end technology solutions and ensuring client satisfaction., • Solution Selling: Build strategic partnerships and identify growth opportunities. Represent AVI-SPL in delivering tailored, customer-centric solutions., • Forecasting & Performance Management: Oversee lead management, assist with proposal development, and track/report key metrics such as bookings and forecast accuracy. Coordinate and lead bid and risk assessment activities, ensuring profitability and competitive positioning., • People Management: Lead and mentor a high-performing team of sales professionals, ensuring alignment with company goals. Represent the sales team for the UK and Ireland and collaborate with other departments to achieve objectives., • Collaboration and Innovation: Engage with internal and external partners to develop innovative solutions and services. Share best practices, insights, and market observations to elevate organizational performance. Ensure seamless post-sales handover to Customer Account Management and Service Delivery teams. Skills and Abilities • Strong leadership and team-building capabilities, with a focus on aligning management and achieving strategic goals., • Proven sales experience, with expertise in solution selling, particularly within the tech or AV markets., • Excellent communication, interpersonal, and problem-solving skills, with a results-driven mindset., • Proficient in building relationships, managing conflicts, and maintaining productive collaborations at all levels., • Skilled in task management, handling shifting priorities, and working independently to meet deadlines., • Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.) and business productivity systems., • Background in AV or technology solution sales (e.g., voice providers, unified communications, workplace management) Why Work for AVI-SPL? At AVI-SPL, we are global leaders in universal communications, and we ensure that our work environment reflects our industry-leading status. We treat all our employees as individuals and offer clear goals and career paths to maximize your potential. Along with this, we offer: Company Benefits: • Company Culture: Enjoy a dynamic and engaging work environment., • Health & Wellbeing: Access private healthcare, employee assistance programs, and mental health support., • Work-Life Balance: Flexible working policy, increased holiday with service, and work-from-home options., • Learning & Development: Access to online learning resources and AVIXA membership for industry education., • Employee Discounts: Discounts via an online retail platform and through our recognized partners., • Additional Perks: Cycle-to-work scheme, Season ticket loans, Generous referral scheme. Diversity & Inclusion We are committed to diversity, providing connection, opportunity, and a voice to everyone, from every background. We Thrive Together: We appreciate the visible and invisible qualities that make you who you are. Our diversity makes us better humans, better employees, and makes AVI-SPL a stronger business. Equal Opportunity Employer AVI-SPL is an Equal Opportunities Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, pregnancy, sexual orientation, gender identity, nationality, age, or disability status. Feeling stuck or undervalued? Ready to take your career to the next level? Apply today!

Sales Consultant This is a position at the heart of a busy, customer-facing business — blending top-tier service with proactive sales. You’ll play a vital part in helping customers find the right solutions while driving commercial success on the ground. With a strong London presence and a reputation for smart spaces, seamless service, and ambitious growth, you’ll be joining a team that’s serious about doing things differently — and doing them well. Role Overview: • Location: Bermondsey, • Package: £30K base + OTE £35K, Quarterly bonus, end of year bonus, perks & more, • Industry: Retail / Customer Service What You’ll Be Doing: • Driving product and service sales, including upselling premium options, • Turning leads into loyal customers through consultative, needs-based conversations, • Delivering first-class service across phone, email, and in-person touchpoints, • Supporting daily operations — from safety checks and cleanliness to admin and reporting, • Helping customers with queries, solving problems, and offering expert advice, • Contributing to local marketing awareness and keeping an eye on competitors, • Taking on light team leadership: task delegation, training support, and standards setting, • Managing store security, financial processes, and assisting with banking and collections, • Occasionally operating company vehicles in line with policy (if applicable) Main Skills Needed: • Experience in retail, customer service, or telesales (ideally all three), • Strong communicator with a naturally friendly, proactive style, • Comfortable working to sales targets and customer satisfaction metrics, • Confident using Microsoft Office and handling basic admin tasks, • Positive, enthusiastic, and self-starting with a sharp eye for commercial detail, • Able to work collaboratively while taking initiative, • Must live within 30 minutes of the store What’s in It for You: • Monthly bonuses, commissions, and 'Champion' awards, • 25 days’ holiday + bank holidays + your birthday off, • Christmas and New Year shutdown, • Perkbox membership and Medicash health cover, • Team nights out and a collaborative culture, • Pension scheme with up to 3% contributions, • Career development support, • Advanced paternity pay, • Cycle to work scheme, • Free EV charging at work We’ll keep this simple: if it sounds good, get in touch. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

Organization: Elizabeth School of London Position: Student Success Tutor Salary: £28,000 Per Annum Employment Type: Full Time Location: On-Site, Elizabeth School of London, London, Holborn, UK Working Hours: (This role operates with three fixed schedules with weekend and evening flexibility when required. Applicants may select either of the following schedules based on availability) • Monday & Tuesday (11:30AM - 7:30PM), • Sunday to Thursday (9AM - 5PM), • Monday to Friday (9AM - 5PM) About the Elizabeth School of London The Elizabeth School of London (ESL) is a higher education provider committed to delivering high quality programmes on campuses in six major UK cities - London, Birmingham, Leeds, Leicester, Manchester and Northampton. With an inclusive approach to student recruitment, we provide one-to-one academic and careers advice to widen access to higher education for groups currently underrepresented. We believe that education is transformational and can make a fundamental difference to the individuals and communities we serve, which is why we pay the utmost attention to student satisfaction. As an inclusive organisation, we believe in education for all, but not one size fits all, so we place great emphasis on providing opportunities and support for anyone with the ambition to achieve their true potential. Purpose of the Role The Student Success Tutors will primarily focus on student retention and satisfaction by offering outstanding first-hand support for their academic needs. This student-centred role coordinates with the many queries of students enrolled in our programmes. Workshops and other teaching-related activities may be included. The SSTs are also responsible for communicating with students daily with a problem-solving and proactive attitude to instill confidence in their studies at Elizabeth School of London. Main duties and responsibilities The Student Success Tutor will serve as an adviser to a set number of students, guiding and directing them toward success. They will liaise between students, ESL lecturers, and other team members. The Student Success Tutors will assist students with their academic needs and inquiries and schedule one-on-one sessions to clarify any issues or questions. The SSTs will help students with their submission dates and links and elucidate the components of mitigating circumstances. If students require further assistance, the SST will consult with the student service/support team and the senior academic team to obtain clear instructions on the help needed. The SSTs will ensure that students receive the necessary support for their academic progress and that student retention is maintained. Essential: • Provide guidance to students regarding the support available to them when required., • Engage in the interests and enthusiasm of students, inspiring them to learn., • Support students in building relationships with other students and staff members, fostering a sense of belonging to the school's community., • Enable students to take responsibility for and become partners in their learning, academic progression, and achievement., • Develop appropriate methods and resources for teaching and learning support concerning lectures, tutorials, and seminars, including online classes., • Monitor student progress, providing support, including advice on study skills, as required., • Analyse student difficulties, recommending instant support to resolve issues or referring to one as appropriate., • Recognise mitigating circumstances, deferral processes, and other academic, • regulations to ensure students receive precise support and suggestions based on their situation and needs., • Provide essential academic support to students, both inside and outside the classroom., • Help students to find appropriate learning resources., • Recognise and report academic and IT-related matters that might benefit from a preventive resolution., • Monitor student attendance on a session-by-session basis and take support from the student service/registry support team to identify any potential risk., • Ensure the students are engaged and continuing their studies by overcoming any barriers., • Work closely with the registry support and student support team to develop a multidimensional support system for the students., • Work with the academic team to contact all students who have not submitted assessments and refer them to the retention team if applicable., • Take responsibility for administrative duties such as personal tutoring, examinations and assessments., • Be proactive in identifying any escalating areas of risk to the student experience or institutional reputation., • Actively participate in enrolment and induction processes to develop a strong link with the students from the first moments of their journey at ESL., • To support all learners to ensure retention, attainment, achievement and progression targets., • Providing support to students and refer to Student Services or Additional Support for specialist help and advice if required., • Dealing with student misconduct or academic neglect in liaison with the exam department., • To abide by ESL policies and procedures., • To undertake training including qualifications appropriate to the tutor role, • Analysing the progress of the submissions, late submissions and resubmissions, • Participating proactively in training and development, including qualification development required in the job role., • Communicating effectively in person, on the telephone and in writing with students and staff. Working effectively with students both one-to-one and in groups, • Maintaining appropriate relationships and professional boundaries with students and SSTs, • Working effectively with other staff members in ESL to identify and meet students' learning and welfare needs., • Ability to work on own initiative., • Working in line with ESL Values of Student Focus, High-Performance, Respect, Openness, and Honesty., • Contributing to the provision of a welcoming and supportive environment for students, • Contributing to the team and respecting other members of the team as individuals, • Working effectively in a student-focused environment., • Responding to all enquiries when needed via email/over the phone, or face-to-face., • Providing the students with all the learning support when needed., • Helping students to find learning-appropriate resources., • Ensure the students are engaging and working with the academic team to fulfil their responsibilities. Desirable: • Arrange to provide contact details to the student during registration., • Actively participate in face-to-face or online induction activities., • Retain records of meetings or other means of contact with the student following Data Protection legislation and University guidelines., • Arrange to meet or have contact with their tutee at least once per semester., • Be familiar with the services available within and outside ESL (e.g., Student Support, Library)., • Direct students to appropriate academic colleagues when additional program support is needed., • Monitor the student's progress and direct them to appropriate individual support if their progress is unsatisfactory., • Respect the student's right to confidentiality, obtaining their permission should it be necessary to discuss the student's circumstances with others; (in certain exceptional circumstances, disclosure may have to take place against your wishes to avoid significant risk)., • Direct the student to appropriate support for the development of study skills., • Respect the student's right not to seek or accept support or guidance, even though this might be disadvantageous to their progress., • Act as an advocate for the student where appropriate and contribute to requests for references., • Comply with the School's Equality and Diversity policy when undertaking all activities., • Undertake appropriate professional development to benefit their role. Skills and Qualifications • Bachelor’s degree from any UK recognised university and minimum 1 years of experience in working at any HEI environment in teaching or academic support role., • A clear idea about how the academic team works at HEI., • Good understanding of current practice and developments in own discipline., • Understanding of evidence-led/practice-based teaching and its implementation in teaching and learning practice., • Able to work as part of a team and independently as required., • Able to coordinate and prioritise a range of activities effectively., • The candidate must be flexible, approachable, and helpful with a strong customer service ethic as well as willing to go the extra mile to provide the best environment and supports to the students., • Experience in tutoring and/or providing support for the academic experience of students., • Ability to work under pressure and to deadlines., • Collegiate approach to work., • Ability to work effectively and courteously in a team of academic staff., • Ability to adapt to a flexible approach to the demands of a busy college/department to accommodate changes in priorities when required. Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

Here at Deichmann we are looking to appoint a Trainee Store Manager. You will join us on a full time, permanent basis and in return will receive an initial competitive salary of £30,500 per annum. As a Trainee Store Manager, you will be working across various store locations which include: Stratford, Ilford, Walthamstow, Wood Green, Enfield and East Ham. You therefore must be flexible to travel and work across the above stores. Ideal candidate: This is a really exciting opportunity for a successful and ambitious Team Member or Supervisor, looking to progress their career into Store Management. You will undergo first class training and development, including holding stores on a planned and ad hoc basis with a view to you potentially becoming a Cover Manager at the end of your training, and then potentially on to becoming Store Manager of your own Store. You must be fully flexible in terms of travel as you will be working in a number of different stores and you will have previous experience of working in retail or a related sector. You must be able to problem solve and think on your feet, alongside this you will be a people person, have the ability to plan and co-ordinate resources and be passionate about the delivery of exceptional customer service. Key activities: • Motivate and coach the team to deliver excellent customer service, • Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service, • Resourcing / drafting rotas, working within budget, • Stock management, • Analysing and interpreting sales performance data and reports, • Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights, • Ensure all company standards are implemented and maintained i.e. merchandising, admin, • Support the delivery of KPI’s, meeting all company standards, • Assist in recruitment and training of the team Personal characteristics: • A hands on leader, with experience in retail or a related industry sector, • Have a positive flexible approach with a can do attitude, • Energy and enthusiasm, with ability to work under pressure, in a demanding fast paced environment, • Have the confidence and ability to motivate, coach and inspire the team, • Numerate, • Attention to detail, • Good communicator, • Be methodical, organised and have a structured approach to work, • Be fully flexible across the week If you would like to join the team at Deichmann UK as our Trainee Manager and you meet the job requirements, please click apply. We’d love to hear from you!

Situated in carefully selected locations worldwide, renowned for their creativity, luxury, interiors, fine art, or bespoke design – our stores showcase an exceptional collection of luxury homeware, furniture, artwork, lifestyle pieces, fashion and leather goods. We work with discerning private clients, interior designers, and collectors, creating a space that embodies inimitable creativity, timeless elegance, artistry, and personal service. The role of Store Manager leads the overall performance, operations, and client experience in store, inspiring and motivating the team to deliver exceptional service and sales across all categories, and ensuring our store reflects the creativity and quality of the JW Anderson brand. The Store Manager demonstrates strong leadership, strategic thinking, and a deep understanding of the luxury industry (Fashion, Art, Culture), to elevate team and store performance. Sales Focus & Customer Experience: • Devise and implement a Store Strategy and Action Plan to generate sales, build a strong database and CRM plan, and support the team in their development., • Manage, motivate and ensure the team is fully equipped to exceed sales targets and KPIs., • Drive business through KPI and goal management., • Ensure consistent retail excellence for clients across all touchpoints, ensuring the selling ceremony, follow-up, and client treatment initiatives reflect brand standards., • Demonstrate sales leadership by playing an active role on the sales floor, balancing floor presence with strategic planning., • Identify sales opportunities and market trends, tailoring strategies to enhance the shopping experience and drive revenue., • Build and maintain loyal client relationships from all areas including interiors, design, lifestyle and fashion spheres., • Ensure the store is constantly animated through events and other initiatives to drive client acquisition, satisfaction, and sales., • Work collaboratively with office teams to support store action plan and wider business goals. Team Leadership & Development: • Recruit, train, and manage a high-performing team, ensuring each member is motivated, skilled, and aligned with the brand’s values and vision., • Focus team members on individual sales and CRM targets through Retail Excellence tracking., • Foster a positive and collaborative team environment that prioritises exceptional client service and brand representation – championing excellence and innovation., • Ensure all team members are knowledgeable about the brand’s products, history, and values to deliver a luxury customer experience., • Conduct regular performance reviews and offer ongoing coaching and development for team members., • Effectively manage staff rotas to always ensure the right coverage, balancing customer demand, team availability, and budget efficiency., • Ensure team presentation is consistently at the highest standards as per guidelines., • Exemplify agility and entrepreneurial spirit to build the business, adapt to changing contexts, and seize new opportunities. Inventory & Stock Management: • Take full ownership of stock levels, ensuring timely replenishment and ordering to meet client demand while avoiding overstock., • Maintain an organised stockroom, implement stock rotation best practices, and ensure accuracy in the inventory system., • Collaborate with the product team to coordinate the timely delivery of new stock, ensuring product availability on the sales floor., • Oversee and conduct annual stock takes and any additional stock counts as required., • Be accountable for achieving sell-through targets, proactively managing inventory to drive sales and minimise markdowns. In Store Experience: • Align in store VM and messaging with HQ teams to maximise impact of product launches and ensure alignment with Ecom / global launches / product investments, ensuring the showroom reflects a curated experience., • Ensure client experience meets the high standards of hospitality and welcome of the brand., • Promote the JWA store within the area to form local partnerships and activations. Reporting & Analysis: • Provide weekly and monthly reports on store performance, sales, customer acquisition and CRM, customer feedback, and inventory levels., • Analyse key performance indicators (KPIs) to identify areas for improvement and implement action plans., • Monitor competitor activity and market trends to adapt sales strategies and remain competitive., • Manage the store budget, including tracking expenses, controlling costs, and ensuring financial targets are met. Health & Safety Compliance: • Ensure the store operates in compliance with all relevant health and safety regulations., • Conduct regular safety checks and maintain an organised and clean working environment for both customers and staff., • Ensure FOH and BOH standards are maintained at the highest levels. Skills/Experience Needed: • Experienced luxury retail leader with a background in interiors, homeware, lifestyle, collectible design, high-end fashion or accessories., • Deep appreciation for craftsmanship, interiors, fine furniture, homeware, and art., • Strong sales and customer-focused mindset with a passion for fashion and luxury retail., • Exceptional leadership skills with the ability to manage and motivate a team., • Excellent organisational and time-management skills, with the ability to multitask effectively., • Strong communication and interpersonal skills., • Proficiency in retail management software and Microsoft Office Suite (Excel, Word, etc.), • A proactive results-driven approach with the ability to adapt to changing retail environments., • Commercially astute with strong leadership skills., • Passionate about craftsmanship, provenance, and design storytelling., • Client-focused with the ability to build deep, loyal relationships. Equal Opportunity Statement JW Anderson is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. No agencies please. If you need to contact us about the role, please contact Ryan Tuckwell, Head of HR at .

Slade Green (Dartford): Sales Advisor (Entry Level) – Immediate Starts Available Please Note: This is a full-time, long-term opportunity. Candidates must be eligible to work in the UK, aged 18+, and available for full-time equivalent hours. This role is not suitable for those in full-time education or current international students. Our client, based in Slade Green (Dartford area), is expanding their sales team. Specialising in field sales and marketing, they focus on increasing brand awareness and driving revenue while delivering excellent customer service. Their mission is to connect customers with their clients’ brands, building long-term relationships and creating real impact - all within a supportive, ambitious and team-driven environment where individuals can grow professionally and personally. This is not a short-term role. It’s an opportunity to build a long-term sales career with structured development and progression. What They Offer • High Earning Potential: Ideal for those motivated by performance & success., • Immediate Start - Opportunity to start earning immediately!, • Recognition: Celebrate success at weekly meetings & national award ceremonies., • Company Culture: Supportive, fast paced, fun-loving. Motivated, team orientated, • Training & Development: Develop sales & customer service skills through one-on-one mentorship with a senior salesperson., • Growth: Clear path to progress into leadership & mentor roles, within your first year, • Incentives: Earn extra financial rewards, event invites & win invites on national & international travel events. Responsibilities • Sales: Engage in face-to-face residential settings, representing brands & closing sales., • Teamwork: Collaborate with colleagues to refine sales pitches & tailor your sales approach., • Listen: Take on advice from your mentor, to be able to grow your skills and understanding., • Customer Service: Deliver top-notch customer service to ensure satisfaction, retention & customer experience., • Brand Promotion: Communicate product benefits clearly to increase brand awareness., • Meetings & Events: Participate in daily office meetings & optional social gatherings to grow your network. Requirements: • Must be aged 18 or over., • Must be eligible to work full-time in the UK., • Must be available for full-time equivalent hours (4–5 full days per week)., • Must be able to commute to the Slade Green (Dartford) office each working day., • Strong face-to-face communication skills in English., • Friendly, confident and professional approach., • Positive, target-driven and resilient mindset., • Enjoy working in a team and meeting new people., • Plus but not required: Experience in customer-facing roles (like front of house, retail, sales, marketing, hospitality, or customer service) This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that are available 4/5 full days per week. Apply now! - Roles are Based in Slade Green. • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Position: Retail Showroom Manager - Full Time including weekends Job Type: Permanent Location: Button & Sprung showroom, Chiswick Studios, W4 5PY Remuneration: Competitive salary depending on experience. Discretionary annual bonus based on company and personal performance. No sales commission. Benefits: 20 days holidays, plus birthday, plus bank holidays, workplace pension scheme, staff discount. Reports to: Company Director Job Description and Responsibilities We are seeking a passionate and experienced Showroom Manager to run our retail bed and mattress showroom in Chiswick. This is our second showroom (the other being in Battersea), which we opened in February this year. We sell quality, made-to-order beds and mattresses, which are exclusively designed by us and made in the UK and Europe, and which we deliver across the UK. We launched in 2014 with a mission is to Make Bed Buying Better - to provide the best experience for our customers of buying a high quality, fairly priced bed and mattress in the UK. You can play a big part in delivering brilliant service to our customers, whose reviews are published here: . Customer experience • Ensure every visitor or caller to our showroom loves their interactions with Button & Sprung (from initial enquiry to choosing to buy a Button & Sprung bed), and raves about us to others. You will embody our brand values., • Make sure that every showroom visitor is hosted (by you or the team) in a professional, knowledgeable and personable way to ensure we ask the right questions, listen and respond with expert, helpful and honest advice, maximising the chance that they will buy from us., • Ensure that we capture all necessary information accurately at the point of contact (face to face, phone, email, live chat) so that we can serve customers brilliantly and follow up on all leads, in particular sample requests and quotes, in a timely, relevant and highly professional manner., • Take the lead in serving customers, in particular high value customers (for example, interior designers), as well as customers with bespoke or specific requirements. Showroom management • Work with the Directors, Marketing, Customer Service to ensure the smooth running of the showroom., • Ensure the showroom looks amazing at all times, and propose changes to display stock and other visual elements as appropriate., • Manage the staff rota, ensuring we are appropriately staffed to serve customers especially over weekends and bank holidays. Call on others, outside of the showroom team, to help when required., • Managing all suppliers of showroom materials and services - for example, bed linen, point of sale materials, fabric samples, postage supplies, food & drink, coffee machine, other appliances, alarm system., • Work with Marketing to develop and continually improve the branded visual aspects of the showroom. Showroom Team • Recruit and manage the weekend / part-time showroom team (with Director collaboration)., • Provide training, coaching and support to ensure the team have a comprehensive, “expert” understanding of mattresses, beds and fabrics, as well as the Button & Sprung business - including products, services, bespoke options, pricing, approach to sales, operational and customer service processes, differentiation vs competitors., • Ensure that the showroom team respond quickly and accurately to sample requests, quotes, and special requests from retail and trade customers (especially interior designers)., • Set exceptional standards in all verbal and written communications to customers, ensuring high levels of accuracy, and alignment with our brand’s tone of voice, personality and messages. Communication and Reporting • Keep track of the status of leads, customer requests, outstanding payment balances, refunds and so on; follow up personally or ensure that the showroom team follows up., • Report to the rest of the business on trends, customer preferences, including fabrics as well as identifying gaps in the product range. Also, pass on customer feedback and competitor intelligence to the relevant team member(s)., • Ensure all templates for customers letters, forms and other communications are up to date and accurate. Candidate Profile The right person for this role will have: • Passion for treating customers the way you like to be treated, • Ability to train, lead, and motivate a showroom sales team, • High retail standards in terms of customer attentiveness, product knowledge, showroom presentation, attention to detail, • A keen eye for interior design and creativity - to help customers with their choices, • Initiative and self-motivation to drive the business forward; ‘can do’ attitude, • Ability to deal with discerning and sometimes demanding customers, • Ability to communicate clearly and succinctly, verbally and in writing, with your own team, peers and business owners., • At last 1 year’s manager experience, • At last 1 years retail or equivalent commercial, customer-facing experience, • Undergraduate degree, • Knowledge and experience of software ideally Mac OS, Google Drive If you are interested, please email us on including your CV and a short note explaining why you are suited to the role.

Description Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city, its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism To proactively support the Wholesale Logistics team for the global Wholesale business, working in collaboration with Sales, Finance and the Warehouses while providing excellent customer service. This role is based in the London Head office, reporting to the Head of Logistics Wholesale & Franchise. • Taking direction from the Head of Logistics and the Wholesale Logistics Manager, to support the Wholesale supply chain post PO creation by closely liaising with suppliers and freight forwarders to ensure smooth and efficient delivery of purchase orders into the global warehouses., • Working closely with the Sales, Merchandisers and Buying teams to maintain the seasonal tracker to monitor stock flow into the business, sharing data with the DCs and internal Logistics team to plan for peak periods., • Monitoring all delays or disruptions to stock by liaising with Merchandising/Sales team and informing customers in a timely manner - ensuring minimum financial implications for the business., • Assist with the daily / weekly / monthly / seasonal reporting on inbound and outbound deliveries, including invoicing, cancellations and forecast tracking., • Play a proactive role in the maintenance and creation of reporting tools which can be shared with the others in the Wholesale team and the wider business., • Planning of intake into the DC and ensuring customers delivery deadlines are met alongside the Wholesale Logistics team, • Be familiar with all outbound customer shipping requirements, to help build a seasonal information pack for the DCs to ensure the business is compliant and minimising costs by streamlining procedures., • Upon receipt of stock in the DC, review against PO’S raised and oversee the allocation process based on the customer priority schedule, organising onward shipping as required. Liaise with the DCs on a regular basis during peak shipping periods to ensure expedient turnaround of goods and ensure customer invoices are processed in a timely manner., • Provide a first class customer service experience for all Wholesale customers in regards to orders, shipping, returns and cancellations., • Provide support to the Wholesale Logistics team as required, to ensure best practice across the department., • Co –ordinate the return of stock once agreed with the Sales team and create credit notes as required with finance., • Undertake general administration duties, as required by the department. Requirements • Previous experience in a similar role, • Accurate data provision., • Accurate and timely, proactive decision making within the remit of the role., • Timely and accurate maintenance of merchandise systems and data, following department protocol., • Improved customer service., • Effective communication., • Attention to detail, • Proactively handle multiple tasks simultaneously, • Managing own workload to meet department deadlines. Benefits • Pension and life assurance, • Enviable discounts, • Gym Discounts, • Summer Hours - 2pm Friday finish, • Half Day, Pay Day Friday (once per month), • RetailTrust support, • And so much more! Our Culture We’re an energic fast-paced brand that embraces progress and strives for innovation. Hard work is rewarded with new opportunities at every level and kindness is celebrated in everything we do. Our summer working hours accommodate a healthy work life balance. Wellbeing is important to our working culture, which is why we nurture a friendly environment for talent to thrive in, alongside a vibrant social community. Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.

A unique opportunity has opened for a Danish speaking Virtual Travel & Lifestyle Concierge to join a dynamic international team serving high-net-worth clientele. This role offers the chance to curate exceptional travel and lifestyle experiences while working within a fast-paced, luxury-focused environment. This position is ideal for service-driven professionals who thrive on delivering bespoke solutions and exceeding expectations. The role combines luxury travel expertise, relationship management, and problem-solving to create unforgettable experiences for discerning members worldwide. About the company Our client is a global luxury concierge service specializing in delivering personalized travel and lifestyle experiences to high-net-worth and ultra-high-net-worth members. Through a combination of advanced technology and highly trained lifestyle managers, they provide tailored services that simplify and enrich the lives of their international clientele. What will you do? • Curate bespoke travel itineraries and lifestyle experiences for high-net-worth clients., • Manage a wide range of member requests related to luxury travel, dining, events, and cultural experiences., • Build and maintain strong relationships with suppliers, partners, and service providers worldwide., • Deliver exceptional customer service while managing multiple requests simultaneously., • Handle inquiries through phone, email, and digital platforms in a professional and efficient manner., • Identify opportunities to promote and sell premium lifestyle and travel services., • Ensure every interaction reflects a high standard of service excellence and professionalism. Requirements • Professional-level language skills in Danish (CEFR C2), written and spoken., • Minimum of 2 years’ experience in hospitality, luxury retail, concierge services, travel, leisure, customer service, or call center environments., • Background in luxury travel, hotels and resorts, VIP concierge services, account management, or similar sectors is highly advantageous., • Experience with GDS systems is desirable., • Excellent verbal and interpersonal communication skills with the ability to interact with members, suppliers, and partners professionally., • Strong organizational and administrative abilities with the capacity to manage multiple priorities and deadlines., • Passion for travel, luxury lifestyle, gastronomy, events, and culture., • Service-oriented mindset with flexibility and the ability to perform under pressure., • Natural sales ability and experience promoting travel or lifestyle services., • Strong computer literacy, including proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)., • Ability to work full-time (40 hours per week) on rotating shifts, including some weekends., • Based in the United Kingdom, Spain, South Africa or Norway with the ability to work in a hybrid or remote setup, including a secure home office and reliable internet connection. What you’re offered • Performance-based bonus structure., • Hybrid working model combining remote work and office collaboration., • Access to professional travel and lifestyle networks and industry expertise., • Competitive paid time off, including a paid volunteering day each year., • Paid sabbatical after every five years of service., • Loyalty reward program recognizing long-term commitment., • Opportunities to work remotely from different global locations., • Access to exclusive travel and entertainment discounts., • A diverse and inclusive international working environment. Worldwiders Global Recruitment Worldwiders is a global B2B recruitment company specializing in executive search and specialist recruitment, connecting top talent with prestigious opportunities worldwide. With over 5,000 successful placements and 400+ partners across 40+ countries, they provide tailor-made recruitment solutions that drive both career growth and organizational success.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Liberty is the destination for those on a quest to seek out hidden treasures for their homes. Boasting culinary collections and kitchen interiors to decadent fabrics and eclectic decorative pieces, our home department is the place be for those searching for that unexpected gem. We are on the lookout for Sales Associates to come on board and join us across our Furnishing Fabrics department, so if you’re inspired by interiors and obsessive over homeware, carry on reading. Key Responsibilities Service for Sales: • Provides service excellence to maximise sales – emphasis on furnishing fabrics, • Initiating consiltations and conversations – storytelling and relationship building, • We are looking to recruit a FT team member to fill the vacancy at the Furnishing Fabrics/ Bedding/ Interiors room on 4th Floor with interiors knowledge and training to improve and upgrade our service proposition. It would ideally be an Interior Design Uni graduate in order to be able to advise clients and make informed propositions using different Liberty products and who could be further trained by the Liberty team., • Is visible on the floor, • Acknowledges all customers to the department, • Engages with customers by approaching them and initiating conversation, • Asks open ended questions to establish customer needs, • Confidently demonstrates product knowledge, • Maximises sale by offering additional products and services, • Overcomes objections by offering alternatives, • Operates till efficiently, • Informs customer of current events and promotions, • Takes every opportunity to promote and open Liberty Loyalty Card, • Takes personal responsibility for ensuing customer problems are resolved, • Creates further selling opportunities by taking customer details and contacting them to give them a reason to return Knowledge, Skills and Abilities • Interior design experience or relevant qualifications is advantageous, • Excels in achieving personal goals, • Consistently delivers a great performance, • Has a strong customer centric focus, • Works well with others., • Demonstrates a real drive for excellence, • Up to date with current trends and relevant brands. Our Heritage Founded in 1875, Liberty has been built on a foundation of innovation, craftsmanship, and incredible talent. Born from the adventurous spirit of Arthur Lasenby Liberty, we remain true to our heritage today. From our flagship store to our fulfilment centres, passion and dynamism are woven into our DNA—and that extends to our team. Liberty is the destination for those on a quest for hidden treasures. From decadent fabrics to eclectic decorative pieces, our Home department is a sanctuary for the unexpected. We are now seeking a Sales Associate to join our iconic Furnishing Fabrics and Interiors department on the 4th Floor. The Role You will be the face of our furnishing fabrics, bedding, and interiors collections, acting as a consultant to clients who seek the unique Liberty aesthetic. We are specifically looking for someone who can provide informed, professional propositions. You will help our clients curate their spaces, using your design eye to suggest products that harmonise beautifully within their homes. Key Responsibilities • Service for Sales: Deliver excellence by initiating consultations and building long-term relationships with clients., • Consultative Expertise: Use your interiors knowledge to advise on fabrics and bedding, upgrading our service proposition through informed design choices., • The Liberty Experience: Be a visible presence on the floor, engaging customers with open-ended conversation and confident product storytelling., • Commercial Flair: Maximise opportunities through add-on sales, loyalty programme sign-ups, and proactive client outreach to encourage return visits., • Operational Excellence: Manage transactions efficiently and take personal ownership of resolving customer enquiries to the highest standard. About You You are inspired by interiors and obsessive over homeware. You understand that in a high-volume, high-visibility role, energy and charisma are essential. • Design Credential: An Interior Design degree or relevant qualification is highly advantageous., • Trend-Aware: You are up-to-date with current interior trends and relevant brands., • Customer-Centric: You have a natural drive for excellence and a passion for "getting it right" for the client., • Collaborative: You thrive in a team environment, believing in the collective talent of the 4th-floor team. Why Join Us? You will be joining a business that values your design training and offers the opportunity to be further mentored by the Liberty team. If you have the stamina for a busy retail environment and the vision of a designer, we want to hear from you.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in John Lewis, Westfields, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 3 days, 22.5 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

About the Role The Senior Sales Associate is responsible for escorting the customer through the sales ritual, upholding the brand characteristics while exhibiting impeccable professionalism and knowledge of the product. Responsibilities • Achieve monthly and seasonal individual and store sales goals assigned by the Store Manager and by the Company, • Perform a sales ritual in line with brand policy: helping customers choose products that best suit their needs and desires, and ensuring the highest level of Customer Service and quality of sales, • Organize your own work in order to achieve sales objectives and observe timelines, • Keep constant tabs on products present in the store and their prices, capture customer data according to the CRM, • Ensure that customers are informed of the arrival of new collections and special events, • Contribute to upholding the visual display of all products in accordance with brand visual standards, • Take an active role in inventory. Participate in goods receiving and ensure quality control, • Be aware of the sales plan and coordinate constantly with coworkers in order to guarantee an atmosphere that is in keeping with the brand image, • Gather feedback from customers on the collection and communicate it to the Store Manager Qualifications Luxury fashion sales experience Required Skills • 2 + years’ experience in retail - luxury experience preferred, • Ability to build relationships with customers and colleagues, • Strong organization, • High flexibility and ability to adapt to different customers, • Ability to discuss with clients showing passion for fashion products, • Work as a team player with colleagues to contribute to a positive working environment, • Ability to work with a flexible schedule, • Other language speaking is a plus

WHO WE ARE: The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, to be an expression of identity and of personal values. The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one’s own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it. WHO WE ARE LOOKING FOR: Jewelry Stylist POSITION SCOPE: The Jewelry Stylist acts as brand ambassador and is responsible for delivering excellent client service by building long term client relationships, communicating the brands’ aesthetic and product knowledge allowing each client to share their individual story through luxury jewelry pieces while meeting and exceeding sales goals. Client Development: • Assist clients in finding their perfect pieces while building and maintaining authentic long-term relationships, • Effectively communicate product knowledge continually staying informed as new collections and designs are introduced, • Clearly and eloquently communicate the company's aesthetic and mission to clients, • Respond to all clients in a welcoming and inviting manner through all forms of communication, • Achieve and exceed weekly and monthly sales targets through client outreach, in store sales and phone/email communication, • Support visual merchandising by ensuring product is displayed appropriately and that all product styles are represented. Identify when stock is low and inform management, • Participate in inventory spot checks ensuring all store operating and security processes are followed, • Participate and help prepare the store for any marketing or special events, • Participate and ensure that store presentation is maintained daily and inform of any housekeeping needs, • Closing Duties, • Ensure store is clean and presentable for following day, • Confirm all sends for the day are packed, • Lock cabinets, safe and doors at closing, • Ensure all security alarms are on QUALIFICATIONS: • Minimum of high school degree, • Minimum of 2 years previous high-end retail and/or jewelry sales experience preferred, • Introductory knowledge of jewelry materials; metals, precious and semiprecious stones etc, • Client book preferred, • Able to utilize POS system, experience with Shopify a plus, • Fashion forward, intuitive, personable, a self-starter, multi-tasker and strong interpersonal skills, • Highly organized and detail oriented, • Mac proficient, knowledge of design programs a huge plus Our Company’s values: • We value people: we want each other to be the best versions of who we can be., • We value our relationships with our employees, suppliers and community., • We value diversity and promote inclusivity with our words, actions and images., • We value professional development and personal growth., • We value community service and philanthropy., • We value and foster creativity and self-expression., • We value accountability for ourselves and the collective and show integrity through all our interactions., • We value storytelling and reading.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Retail Business Manager for Creed in the Harrods Knightsbridge, to join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service, leading, managing and coaching a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂ Purpose of the role As an Retail Business Manager for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: Provide guidance, motivation and ongoing training to Luxury Brand Ambassadors. This role is responsible for every aspect of the day-to-day management of the Creed counter, achieving sales and service targets to achieve a standard of luxury retail excellence. Line of Reporting Reporting directly to the Sales & Education Manager, the Retail Business Manager will lead the Account Manager and Luxury Brand Ambassadors is to ensure a seamless and exceptional customer experience. Day to Day Key Responsibilities Your duties will include but not be limited to the following: Creating a Luxurious Customer Experience: · Elevate customer experiences beyond customary standards, ensuring a consistent delivery of exceptional service. Sales and KPI Achievement: · Attain sales and KPI targets through motivational and achievable strategies, cultivating a clear brand experience. Operational Excellence: · Maintain operational excellence, driving sales and profitability. Clienteling Skills: · Demonstrate strong clienteling skills, building a loyal customer network, and orchestrating client networking events. Sales Planning and Review: • Develop and implement a robust sales plan, setting financial targets and KPIs., • Manage stock levels., • Stay informed about retail industry trends and competitor activities. Skills/Experience Required We are seeking candidates with the following qualifications: • Proven track record in retail sales and management experience, preferably within a luxury fragrance or beauty environment., • Exceptional leadershiop abilities and effective team management skills., • Extensive knowledge of luxury products, with a focus on fragrances., • Demonstrate ability to exceed sales targets and drive business growth., • High attention to detail and creative problem-solving skills., • Experience in client/customer interactions., • Proficiency in MS Office programmes. Key Personal Qualities We are looking for individuals who: • Are highly organised team players with effective communication skills., • Are eager to learn and share knowledge., • Demonstrate a proactive and flexible approach., • Exhibit excellent time management, organisational, and prioritising skills. Location This role is based in Harrods Knightsbridge. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

We are currently recruiting for a fast growing and innovative beauty and cosmetics company in London. We're looking for a highly organised and ambitious professional to join their team as the Retail Operations & Events Manager UK. This role will be instrumental in supporting the company's 2026 retail expansion, ensuring seamless operational execution across all stores and events. They are a rapidly expanding, founder-led beauty and lifestyle brand specialising in longwear, lifeproof cosmetics. Their products are available internationally in leading retailers and department stores, and they maintain a strong presence across major cities including London. The company values creativity, collaboration, and operational excellence, striving to embody these principles in everything they do. As the Retail Operations & Events Manager UK, you will report directly to the National Field Sales Manager and lead operational execution across the UK retail footprint. Your role will be pivotal in managing store launches, events, retail reporting, and profitability, ensuring that the brand delivers an exceptional customer experience while meeting commercial objectives. Responsibilities: • Create and deliver weekly and monthly trade reports in collaboration with the wholesale and retail field teams, identifying trends and opportunities to optimise performance., • Manage store profitability, analysing P&L data, identifying margin leaks, and implementing cost saving measures., • Oversee day to day retail operations, including logistics, inventory flow, and back of house processes, ensuring operational efficiency., • Coordinate staffing and rotas, balancing labour costs with peak periods to maintain excellent customer service., • Lead operational delivery of in store launches, pop ups, and events, ensuring they are executed on time and within budget., • Drive data led insights using Excel and AI tools to streamline reporting, analyse trends, and inform business decisions. Requirements: • Advanced Excel skills (VLOOKUPs, Pivot Tables, data modelling) to automate and enhance reporting., • Proficiency with AI tools (ChatGPT, Claude, Copilot, etc.) for workflow automation, communication, and data analysis., • Exceptional organisational skills, capable of managing multiple stores and events simultaneously., • Strong problem solving skills with a “fixer” mindset, able to implement solutions efficiently., • Tech-savvy and data-driven, but with a clear understanding that retail success depends on excellent people focused execution. If you are ready to play a central role in driving the growth of a dynamic, innovative beauty brand, apply now to join the team as the Retail Operations & Events Manager UK.

SUIT SPECIALIST – MENSWEAR Mayfair Salary up to £28,000 + Bonus Full-Time, 40 Hours – Permanent About the Brand: A premium British menswear brand with a strong heritage in tailoring and formalwear. Known for exceptional craftsmanship, precision fitting, and timeless style, the brand offers expertly tailored suits, formalwear, and refined accessories, delivering a highly personalised experience to a discerning clientele. The Role: We are seeking an experienced Suit Specialist to deliver an exceptional, consultative shopping experience focused on suiting and formalwear. This is a client-facing role suited to someone with strong tailoring knowledge, a passion for menswear, and the ability to build long-term customer relationships. Key Responsibilities: • Deliver precise fittings and guide customers on alterations, fabrics, cuts, and finishes, • Build and maintain strong client relationships, encouraging repeat visits and long-term loyalty, • Drive individual sales performance through exceptional service and product knowledge, • Support made-to-measure or bespoke services where applicable, • Maintain immaculate presentation standards on the shop floor, • Work collaboratively with the wider team to achieve store sales targets, • Ensure stock is well-presented and assist with replenishment and deliveries, • Handle customer queries and aftercare with professionalism and attention to detail Profile & Experience: • Experience as a Suit Specialist, or similar role within premium menswear, • Strong knowledge of tailoring, fabrics, fits, and formalwear styling, • Confident delivering fittings and advising on alterations, • Excellent communication and interpersonal skills, • Genuine passion for tailoring and menswear craftsmanship Benefits: • Competitive salary with performance-based bonus, • Generous staff discount, • Opportunity to develop within a specialist tailoring environment, • Supportive and professional working culture 360 Talent is a specialist premium and luxury retail recruitment agency, connecting exceptional talent with leading fashion, tailoring, and lifestyle brands worldwide. Explore our latest opportunities and insights on our website, or connect with us on LinkedIn, Facebook, Instagram & TikTok.

We’re looking for a driven Senior Asset Manager to take ownership of a high‑value, multi‑sector portfolio and deliver real commercial impact across retail, industrial and office assets. This is a fast‑paced, highly acquisitive business where no two days are the same, and where you’ll play a key role in driving growth and performance. What You’ll Do • Lead and enhance a portfolio of complex, high‑value properties., • Deliver value through lease re-gears, renewals, rent reviews and strategic void management., • Reposition assets through tenant mix improvements, refurbishments and redevelopment., • Oversee capital projects, dilapidations, H&S and day‑to‑day operations with in‑house teams., • Identify acquisition and disposal opportunities and support full due diligence., • Take a leading role in onboarding new investments, ensuring a smooth transition into the portfolio., • Build strong relationships with tenants, local authorities, planners and other stakeholders., • Mentor developing Asset Managers and encourage cross‑department collaboration., • Manage budgets, service charges and overall estate performance. What You Bring • Strong leadership, negotiation and project management skills., • Proven asset management experience with solid landlord and tenant law knowledge., • Confidence managing a diverse and demanding workload in a fast‑moving environment., • Commercial awareness and a customer‑focused mindset., • High integrity, professionalism and motivation., • Understanding of relevant safety and compliance requirements. If you would like to learn more feel free to apply.

Operations Manager Retail / Site Operations £38,000 - £42,000 Role Summary: An exciting opportunity for an experienced Operations Manager to support the day-to-day management of a busy retail destination. Working closely with the Centre Manager, this role is responsible for ensuring the efficient, safe, and high-quality operation of the site, including oversight of contractors, service delivery, and occupier engagement. The successful candidate will bring strong knowledge of retail or shopping centre environments and will act as a key link between stakeholders, including clients, asset managers, surveyors, and tenants, contributing to the overall performance and enhancement of the asset. This role may require occasional weekend working to support operational needs, with time off in lieu provided. Key Responsibilities: • Oversee contractor and supplier performance across services including security, cleaning, M&E, fabric maintenance, utilities, and seasonal works, • Review RAMS and issue Permits to Work in line with site procedures, • Conduct regular site inspections across public and non-public areas, ensuring issues are identified and resolved promptly, • Respond to queries from occupiers, clients, and internal teams in a timely and professional manner, • Support budget setting, management, and reconciliation processes, • Work closely with building surveyors to implement planned preventative maintenance (PPM) programmes in line with long-term asset plans, • Ensure contractors deliver both reactive and planned works in accordance with policies and standards, • Collaborate with marketing teams to support events, including reviewing risk assessments and method statements, • Maintain high levels of occupier engagement and customer service, • Identify and drive continuous improvement opportunities across service delivery, • Build and maintain strong relationships with stakeholders and neighbouring developments, • Produce and present client and management reports Skills & Capabilities: Technical & Professional • Strong operational knowledge of retail, property, or facilities management environments, • Experience managing contractors and service delivery performance, • Understanding of health & safety processes including RAMS and permit systems, • Budget management and financial awareness, • Experience working with PPM schedules and maintenance programmes Leadership & Behavioural • Excellent organisational and time management skills, • Strong interpersonal and communication skills, with the ability to engage at all levels, • Effective line management capability, • Proactive, adaptable, and solutions-focused approach, • High attention to detail and commitment to service excellence, • Ability to prioritise workload and meet deadlines, • Continuous improvement mindset with a willingness to learn and develop Experience & Qualifications • Minimum 2+ years’ experience in a similar operations role (retail or property environment preferred), • IOSH qualification (essential), • NEBOSH qualification (desirable), • IWFM or equivalent professional qualification (desirable), • Experience producing and presenting reports to clients or senior stakeholders Working Hours • Monday to Friday: 9:00am – 5:30pm, • Occasional weekend working required (time off in lieu provided)

Role : Associate Engagement Manager/ Associate Director Technology : Sales and Client Relationship Management - Retail, Consumer Goods domain Location : London, UK Compensation : Competitive (including bonus) What will you do? • As an Associate Sales Director you are an expert at contributing to different phases of the Sales lifecycle and will be intensely involved in Client Relationship Management and business development., • Build sales plan, pursuit strategy , business pipeline and ensure in converting the pipeline with leadership to ensure target achievement, • Client relationship management – managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the client, • Selling concepts to the client and influencing the client to award business based on capability and track record in similar situations, • Conduct research as well as competitor analysis to define strategies that can help enable favorable outcomes, • Expert knowledge of MSA / Other contract process & standards and understand the nuances of MSAs and interdependencies to other business aspects, • Conduct client presentations, workshops, and drive pricing ( gain share models , alternate models for new sourcing ), • Provide necessary input for building alliances with relevant product / service vendors Qualifications: • Track-record of successfully farming business solutions and client management in Retail, Consumer Goods, Logistics domain (Preferred)., • Strong Business Development / Relationship management / Account management is required. (Ideal experience : 8-15 years), • Strong Account Management experience where you have grown existing accounts., • Track record of interacting and building relationship with C / C-1 level client contacts., • Reasonable understanding of Global Delivery Model and IT service industry., • Experience managing large multi-location consulting engagement teams’ desirable., • Hands-on experience with proposal creation and leading proposal presentations., • Strong leadership, interpersonal, communication and presentation skills., • Wide variety of IT and business consulting engagement experience. Why Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer. By applying via Easy Apply option you confirm you have read, and you accept Infosys Data Privacy notice for the country of the job posting. Please see the relevant Data Privacy Notice under the link: ___.