Retail customer service jobs in United Kingdom - Page 2

Join Our Team as a Retail Store Manager! Location: Epsom Salary: up to £32,500 and commission on top At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets – they're destinations where customers can explore, discover, and be inspired by the latest in tech. We're committed to creating a vibrant, welcoming environment where every visit feels like a special occasion. We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you. Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors. What’s In It for You? Below are some of the many benefits we provide here at EE • Significant earning potential through commission, rewards, and incentives., • 24/7 access to an online GP for you and your immediate family., • Market-leading paid carer’s leave., • Equalized family leave with 18 weeks full pay and 8 weeks half pay., • Huge discounts on EE & BT products, saving you hundreds of pounds annually., • Support for your career development., • Season Ticket Travel Loan., • Volunteering days to give back to your community., • Optional Private Healthcare and Dental coverage. About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to build your career. We value diversity and welcome applications from all sections of the community. We understand that life is ever-changing, and we offer flexibility to support your success. Whether you need full-time, part-time, or job-sharing options, we’re here to accommodate your needs. We are committed to doing everything we can to support you. Join us and be part of a team where you can truly make a difference! • This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.

• £31,480 - £36,620 per annum + bonus, • Average uncapped bonus of £6,600 per year (with potential to earn more), • 5 days a week, • Earn extra with our refer a friend scheme – T&C’s Apply This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment. We’re the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits and an uncapped bonus scheme. As a Vehicle Technician/ Mechanic, you will be already skilled in servicing and repair/replacement work. You’ll have the ability to carry out more complex tasks such as clutches and timing belt replacements and diagnostics in areas such as vehicle electrics, brake steering and suspension systems. Benefits Include: • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs, • Pension Scheme & Life Assurance You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too. Skills and experience • Must have a Level 3 in Light Vehicle Maintenance and Repair or equivalent OR time served experience, • Must have a full drivers licence with no more than 9 points, • Experienced Technician/Mechanic able to carry out diagnostic work (brakes, steering/suspension, engine) and more complex repair and replacements (coolant/diesel injectors, head gasket, brakes, electrical) Why Halfords? We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

• £33,000 - £38,000 per annum + bonus, • Average uncapped bonus of £5,800 per annum (with potential to earn more), • 5 days a week, • Earn extra with our refer a friend scheme – T&C’s Apply Here at Halfords, we’re looking for a skilled Vehicle Technician / MOT Tester to join our team. If you’re an experienced mechanic with a passion for delivering excellent customer experience and keeping vehicles safe on the road, we want to hear from you. As a Vehicle Technician / MOT Tester, you’ll carry out MOT tests to DVSA standards and complete a wide range of vehicle maintenance and repair work. From advanced diagnostics & repairs to routine services, you’ll ensure every job is done to the highest standard. Drive your career forward at Halfords, the UK’s largest Automotive service, maintenance and repair business, offering excellent training & development opportunities, a wide range of benefits and an uncapped bonus scheme. Benefits Include: • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs, • Pension Scheme & Life Assurance You will be given every opportunity to progress your career at Halfords. Access to hybrid training and IMI approved continuous development will be fully supported. Skills and experience • Level 3 qualified in Light Vehicle Maintenance & Repair (or equivalent qualification or experience), • Valid MOT Testing Licence, • Must have a full drivers licence with no more than 9 points Why Halfords? We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

• £33,000 - £38,000 + bonus per annum, • Average uncapped bonus of £5,800 per annum (with potential to earn more), • 5 days a week, • Earn extra with our refer a friend scheme – T&C’s Apply Here at Halfords, we’re looking for a skilled Vehicle Technician / MOT Tester to join our team. If you’re an experienced mechanic with a passion for delivering excellent customer experience and keeping vehicles safe on the road, we want to hear from you. As a Vehicle Technician / MOT Tester, you’ll carry out MOT tests to DVSA standards and complete a wide range of vehicle maintenance and repair work. From advanced diagnostics & repairs to routine services, you’ll ensure every job is done to the highest standard. Drive your career forward at Halfords, the UK’s largest Automotive service, maintenance and repair business, offering excellent training & development opportunities, a wide range of benefits and an uncapped bonus scheme. Benefits Include: • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs, • Pension Scheme & Life Assurance You will be given every opportunity to progress your career at Halfords. Access to hybrid training and IMI approved continuous development will be fully supported. Skills and experience • Level 3 qualified in Light Vehicle Maintenance & Repair (or equivalent qualification or experience), • Valid MOT Testing Licence, • Must have a full drivers licence with no more than 9 points Why Halfords? We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Thinking About a Career Change? Why Not Choose HR?\n\nIf you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for.\n\nMany of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career.\n\nOur HR Career Change Programme\n\nWe specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities.\n\nWhether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months.\n\nPlease note that this is a training course and fees apply.\n\nWhy Human Resources?\n\nThe HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever.\n\nEven entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more).\n\nHere are typical UK salaries at various stages of the HR journey:\n\n HR Administrator – £27,000+\n\n HR Assistant – £30,000+\n\n HR Officer – £35,000+\n\n HR Advisor – £38,500+\n\n HR Manager – £55,000+\n\nAnd with hybrid and remote roles increasingly common in HR, the flexibility is there too.\n\nHow It Works – Your 3 Step Journey Into HR\n\nStep 1 – CIPD Level 3 Certificate in People Practice\n\nThe CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support.\n\n Accredited by the Chartered Institute of Personnel & Development (CIPD)\n\n Covers recruitment, employee relations, HR systems, and more\n\n Complete in approx. 10-14 weeks at your own pace\n\nThis course not only boosts your employability—it also gives you the confidence and credibility to take the leap into a new industry.\n\nStep 2 – Tailored Recruitment Support\n\nOnce you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities.\n\nWe’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success.\n\nYou’ll get:\n\n A professionally written, HR-focused CV\n\n Job-matching advice tailored to your experience and location\n\n Application support, interview prep, and mock interviews\n\n Ongoing 1-to-1 guidance to help you land your first HR role\n\nStep 3 – Start Your New HR Career\n\nMost of our candidates secure their first HR job within 3–6 months of qualifying—and often sooner if they’re based near a major town or city.\n\nAnd to give you confidence, we offer a Money Back Guarantee:\nIf we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees.\n\nFlexible, Affordable, Achievable\n\nTo make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure.\n\nReady to Make the Change?\n\nEnquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources

Closing date: 02-06-2026 Customer Team Leader Location: 109a Hare Lane Claygate, Esher, KT10 0QY Pay: £14.48 per hour Contract: 24 hours per week + regular overtime, permanent contract, part time Working pattern: A mix of opening, closing, and mid‑day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. Either, Friday after 6pm, any shift on Saturday, or Sunday. We’re happy to discuss your availability further at interview. 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you’ll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you’ll do • Own the day-to-day running of the store by leading the team on your shift, • Motivate, coach, and support your team to deliver great service and efficient operations, • Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members, • Support store performance through merchandising, stock accuracy, and HR processes, • Champion Co-op through community engagement and membership growthWhat you'll bring: We're committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you need to bring; • Passion for people and leadership, • The ability to work flexibly and lead by example, • Skills in retail, merchandising, or team management (experience not essential)Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • Full training and career development resources, • 30% discount on Co-op products in store, • Flexible access to you pay as you earn it, • Up to 10% pension contributions, • 36 days of holiday (pro-rata, including bank holidays), • 24/7 access to GP appointments, and colleague support programme, • Market-leading policies to help you though life's big momentsA place you'll belong: We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you’ll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.

• £40,000 - £60,000 OTE (comprising of salary, bonus, overtime & callout rates), • Uncapped bonus scheme, including Overtime & Call-out rates, • Mobile role – Van, Tools & PPE provided, • Monday to Friday 08.00 – 17.00, Saturday 08.00 – 12.00 Are you an experienced Commercial Vehicle Tyre Fitter looking for the next step in your career? If so, then look no further - apply today to the UK’s largest Automotive service, maintenance and repair business. We offer great career opportunities, benefits, and an uncapped bonus scheme! Key duties include: • Fit/repair tyres including car, van, truck, agricultural, industrial and earthmover – roadside & in depot, • Provide an exceptional customer service experience, • Accurately complete all relevant paperwork and electronic job sheets. Halfords Commercial Fleet Services (HCFS) is the UK's largest Commercial Vehicle Tyre service provider. As part of the Halfords Group, HCFS was formed by acquiring three large entities: Lodge, McConechys, and Universal, alongside some previous independent tyre management services enabling us to offer nationwide coverage for our customers. Benefits Include: • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs, • Pension Scheme & Life Assurance Skills & Experience: • REACT Licence to work safely at the roadside, • Possess a full, current driving licence, • RTRT and/or LCTT licences or equivalent, • Minimum 1 year experience as a Commercial Tyre Technician or similar, • Willing and able to work with heavy machinery and equipment in an outdoor environment. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Prison Support Role HMP Guys Marsh £29,432 His Majesty’s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds. Someone like you You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You’ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.

Salary \n \n Between about £34,445 and £37,568 per annum with overtime available (previous PCV driving experience taken into account) \n \n \n We are looking for qualified bus drivers / PCV licence holders to join our Rainham Garage team. Come and join our front line heroes working for a sustainable, diverse and community focused employer who puts its people at the heart of its business. \n \n Our Stagecoach heroes continue to keep London’s people moving and the safety and support of our people is paramount and at the heart of our business. \n \n Our vision is to help people lead more sustainable lives, harnessing new and greener technology, whilst protecting our people and customers. The health and wellbeing of our diverse people is a priority as we support people to be themselves at work and supporting our local communities with our charitable partnerships. \n \n So come our join our Rainham garage heroes. \n\n • Typical annualised earnings of between about £34,445 and £37,568, based on experience, with overtime available (we will give you our current open rate based on all your previous PCV driving experience, subject to conditions)\n\n \n\n • Working different shifts with different days off each week\n\n \n You’ll be one of our great team of bus drivers who transport our fantastic customers safely and comfortably every day to healthcare and employment, to shopping and leisure, and to friends and family. \n \n Aside from the satisfaction of being a key worker in your community, there’s loads of reasons for you to join the Stagecoach London team… \n\n • Great benefits including a generous company pension scheme, 20 days holiday, free financial education and affordable loans, and finally a range of money-saving opportunities including discounts on holidays and retail, cinema outings, dental insurance, vehicle breakdown cover and hotels and attractions\n\n \n\n • Free travel for you and a household member on TfL bus and rail services (this is a non-contractual benefit) and outside London there is free travel for you and a companion on Stagecoach buses.\n\n \n\n • Guaranteed 41 minimum hours with overtime for those who want to increase their earnings\n\n \n\n • Plenty of job security from being a key worker at the heart of our communities, where we always need great people behind the wheel\n\n \n\n • UK-wide opportunities whereby if you’re moving out of choice or circumstance, as we run bus companies across the UK, you can transfer to a new location\n\n \n\n • Supportive and high quality training from some of the best (and nicest!) driver trainers in the industry – we’ll teach you everything you need to know about our routes, our vehicles, how to offer the best customer service and more.\n\n \n\n • Career development including our Trade Up scheme for drivers who want to move into engineering, promotion opportunities to Driver Mentor, Regulator/Controller and Driving Instructor, and routes into management and leadership for those who want that\n\n \n\n • Secondment opportunities to work elsewhere in the business – either on big events like Silverstone and Cheltenham Festival, or into our Stagecoach wide head office support functions\n\n \n\n • An employee assistance programme to support health and wellbeing through a confidential service available 24 hours a day which provides specialist guidance and assistance on a range of personal and work-related issues, from dealing with stress and anxiety to managing financial, marital or legal issues.\n\n \n\n • A great working environment with loads of opportunity to make new friends from a bunch of great workmates, managers who work hard to create great places to work, and employee networks building inclusive environments for women, veterans, carers, multicultural and LGBTQ+ colleagues. We are proud to advocate and partner with our corporate charity, as well as a number of community engagement projects – in addition to proudly promoting an array of health, wellbeing and family initiatives.\n\n \n The recruitment process is simple – you apply online, we’ll get you in for an interview, and that’s it! \n \n It doesn’t matter if you’re working in customer service, the care industry, retail, hospitality or in a warehouse or factory, the only things we need are… \n\n • You need to hold a PCV driving licence (category D) with no more than 6 penalty points (unless you have held the licence for under two years)\n, • You need to want to deliver great customer service\n, • You need to have a patient, safe and courteous approach to driving\n\n \n So if that’s you, and you like what we’re offering, then apply above! \n Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age. \n \n Location: \n \n Stagecoach Rainham Garage Units 2,3 and 4, Albright Industrial Estate, Ferry Lane Rainham RM13 9BU

Title: Dual Clinic Manager Location: Dartford covering Maidstone Hours: 40 hours per week Salary: £45,000 plus bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. If you’re looking to work for a market leader, then read on as we are looking for a Dual Clinic Manager to work in our clinics in Dartford and Maidstone, where you’ll have responsibility of managing the performance of the teams. Key Responsibilities You will be customer facing and you will help drive performance for the practice. You’ll also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and also promoting the benefits of laser surgery to patients. You may come from a retail background where world class customer service comes naturally to you. You will have strong management experience within a high-end retail or Optical setting. You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management. It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express. Day to day • Effectively and efficiently manage resources to meet customer demands, • Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express, • Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence, • Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs What’s in it for you? • Competitive salary, • Free or discounted optical products and procedures, • Career progression, • Modern working environment with superb technological support Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.

Job Title – Receptionist Location – White City, London Hours – Full-time, 40 hours per week (flexible across clinic opening hours including weekends) Optical Express is the UK’s only complete eye care provider, and Europe’s leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery and private intraocular lens procedures collectively than any other providers. For over 35 years, millions of patients have trusted Optical Express with their eye care. Operating clinics across the UK, Ireland, and mainland Europe, Optical Express, supported by an esteemed International Medical Advisory Board, is a thought leader in the global optometry and refractive surgery industry. Optical Express gives patients their very best results through investing in state of the art technology, employing experienced, highly skilled surgeons and optometrists, continuously analysing clinical outcomes and working with pioneers and innovators from within the industry, to include Johnson & Johnson Vision and Zeiss. If you’re looking to work for a market leader, then read on as we are looking for a Receptionist to work in our prestigious practice in White City, London. You will work as part of a team providing a high level of service to the patients and employees and will require the ability to multi-task in a busy retail environment. This role is a key part of the patient journey and requires very high personal standards to deliver a quality of care and world class customer experience. Every day will bring something new but your day to day role will involve - • Covering the reception area, maintaining a priority for incoming calls at all times, • Take clear and concise messages, • Communicating all messages promptly and accurately, • Provide administrative support to the Manager, • Maintain stationery stocks and oversee the ordering of new supplies, • General reception duties as and when required We are looking for applicants who are confident and professional, who have a passion for providing a world class customer service along with strong organisational and communication skills. You will have the ability to work closely with others around you, be articulate and presentable, motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times. What’s in it for you? • Free or discounted optical products/procedures, • Career progression, • Modern working environment with superb technology support Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer

Salary \n \n about £34,445.27 with overtime available \n \n \n Come and join our front line heroes working for a sustainable, diverse and community focused employer who puts its people at the heart of its business. \n \n Our Stagecoach heroes continue to keep London’s people moving and the safety and support of our people is paramount and at the heart of our business. \n \n Our vision is to help people lead more sustainable lives, harnessing new and greener technology, whilst protecting our people and customers. The health and wellbeing of our diverse people is a priority as we support people to be themselves at work and supporting our local communities with our charitable partnerships. \n \n So come and join our Rainham garage heroes. \n\n • Get paid to train as not only will you be earning from day one, we’ll also pay for all of your training costs, worth around £4,000\n\n \n\n • Typical annualised earnings of about £34,445.27 with overtime available\n\n \n\n • Working different shift with different days off each week\n\n \n You’ll be one of our great team of bus drivers who transport our fantastic customers safely and comfortably every day to healthcare and employment, to shopping and leisure, and to friends and family. \n \n Aside from the satisfaction of being a key worker in your community, there’s loads of reasons for you to join the Stagecoach London team… \n\n • Great benefits including a generous company pension scheme, 20 days holiday, free financial education and affordable loans, and finally a range of money-saving opportunities including discounts on holidays and retail, cinema outings, dental insurance, vehicle breakdown cover and hotels and attractions\n\n \n\n • Free travel for you and a household member on TfL bus and rail services (this is a non-contractual benefit) and outside London there is free travel for you and a companion on Stagecoach buses.\n\n \n\n • Guaranteed 41 minimum hours with overtime for those who want to increase their earnings\n\n \n\n • Plenty of job security from being a key worker at the heart of our communities, where we always need great people behind the wheel\n\n \n\n • UK-wide opportunities whereby if you’re moving out of choice or circumstance, as we run bus companies across the UK, you can transfer to a new location\n\n \n\n • Supportive and high quality training from some of the best (and nicest!) driver trainers in the industry – we’ll teach you everything you need to know about our routes, our vehicles, how to offer the best customer service and more.\n\n \n\n • Career development including our Trade Up scheme for drivers who want to move into engineering, promotion opportunities to Driver Mentor, Regulator/Controller and Driving Instructor, and routes into management and leadership for those who want that\n\n \n\n • Secondment opportunities to work elsewhere in the business – either on big events like Silverstone and Cheltenham Festival, or into our Stagecoach wide head office support functions\n\n \n\n • An employee assistance programme to support health and wellbeing through a confidential service available 24 hours a day which provides specialist guidance and assistance on a range of personal and work-related issues, from dealing with stress and anxiety to managing financial, marital or legal issues.\n\n \n\n • A great working environment with loads of opportunity to make new friends from a bunch of great workmates, managers who work hard to create great places to work, and employee networks building inclusive environments for women, veterans, carers, multicultural and LGBTQ+ colleagues. We are proud to advocate and partner with our corporate charity, as well as a number of community engagement projects – in addition to proudly promoting an array of health, wellbeing and family initiatives.\n\n \n The recruitment process is simple – you apply online, we’ll get you in for an interview, and that’s it! \n \n It doesn’t matter if you’re working in customer service, the care industry, retail, hospitality or in a warehouse or factory, the only things we need are… \n\n • You need to be 18 years old and hold a driving licence with no more than 6 penalty points (unless you have held the licence for under two years)\n, • You need to want to deliver great customer service\n, • You need to have a patient, safe and courteous approach to driving\n\n \n So if that’s you, and you like what we’re offering, then apply above! \n Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age. \n \n Location: \n \n Stagecoach Rainham Garage Units 2,3 and 4, Albright Industrial Estate, Ferry Lane Rainham RM13 9BU

Barchester's marketing team has an exciting opportunity looking for a proactive and creative PR Executive to join the Brand Team. Working closely with the PR Manager, you'll play a key role in strengthening our reputation within local communities and supporting our care homes to drive commercial success. You'll be at the heart of our positive storytelling creating compelling PR content, supporting homes with media opportunities, and ensuring our brand shines across every channel. With strong communication skills, a keen eye for detail, and a passion for great customer service, you'll help us celebrate what makes Barchester exceptional. NEED TO DO: Develop and deliver PR stories that highlight the quality of our care services Create self-serve PR tools and guidance to help homes generate positive local coverage Manage media enquiries and coordinate filming opportunities Celebrate and amplify great press coverage across the business Maintain and optimise intranet content to support an intuitive user experience Promote care ratings, awards, business successes, brand initiatives, and our Charitable Foundation Leverage content that showcases what we want to be known for including our care services, Care & Life Enrichment framework, dining experience, and life enrichment Support PR activity for homes under construction or refurbishment Work with internal stakeholders to share content across multiple channels Collate and distribute daily press cuttings to key stakeholders Track and report on weekly and monthly coverage Maintain monthly trackers to keep Operations informed Analyse trends to identify successes and areas needing additional focus NEED TO HAVE: Strong written and verbal communication skills High attention to detail A customer-focused mindset Ability to work at pace and manage multiple priorities A passion for storytelling and brand reputation REWARDS PACKAGE: Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

Store Manager Designate Store Manager Designate - South London - 39 Hours Who are we? At Pets at Home, we're passionate about pet care, offering everything from pet products and grooming to veterinary services across the UK. Our community-focused pet care centres are hubs for pet lovers, bringing people together to support local pet owners and their beloved companions. What's the role? As a Store Manager Designate, you will report to the Area Manager, and you will be working in one of several stores within the local area. You will empower the teams you are working with to maximise sales and performance across all major KPI's. You will inspire your team, inject fun into the workplace and create a truly fantastic place to shop and work. A Designate role is a great way to experience working with different teams and different sized stores to develop your skills as a Store Manager. When recruiting for Store Manager Designates, we intend that you'll complete a few months in a Designate role but that you will eventually take responsibility for your own store. Your key responsibilities will include: • Overseeing all aspects of daily operations, from stock control to store standards., • Leading and inspiring your team to achieve sales targets and exceed KPIs., • Creating a positive and fun working environment for your colleagues., • Ensuring health and safety compliance across the store., • Delivering outstanding customer service, embodying our mission to be the Best Pet Care Business in the World. We'll provide industry-leading training to help you thrive in your role and equip you with the skills and knowledge needed to deliver exceptional service and care for both customers and their pets. Who are we looking for? We're looking for someone with: • At least 2 years of management experience in a retail environment, leading a team of 10 or more in a fast-paced setting., • A passion for retail and a proven track record of delivering excellent results., • Flexibility to work a 7-day shift pattern, including weekends and bank holidays., • Strong communication and leadership skills to engage and motivate your team., • A willingness to complete 6 months of comprehensive training covering customer service, pet care, and health & safety. Benefits We reward our Store Managers with a comprehensive package designed to support your well-being, including: • Annual bonus opportunities., • 28 days paid leave, rising to 33 days after 2 years (including bank holidays)., • A birthday day off to celebrate in style., • Life assurance worth 4x your annual salary., • A 4% company pension contribution., • Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products. Click here to read our Values & Behaviours Click here for more details and other benefit We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!" Don't wait-apply now! We may close the vacancy early due to high interest.

Senior Therapist - The Peak - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. \n\n About Jumeirah Carlton Tower \n\n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. \n\n About The Job \n\n An opportunity has arisen for a Senior Therapist at The Peak to join us at Jumeirah Carlton Tower. \n\n\n\t • Perform spa treatments to the highest standards, ensuring adherence to protocols and providing professional service.\n\t, • Ensure therapists are prepared for guests, conduct consultation questionnaires, and handle complaints or queries effectively and professionally.\n\t, • Maintain a clean and safe spa environment in line with regulations, ensuring adherence to SOPs and UAE regulations.\n\t, • Oversee therapist training paths, maintain treatment room standards, and participate in continual training with product houses.\n\t, • Keep treatment costing and inventory par stock updated, minimize waste, and ensure the "Cost of sales" aligns with budget.\n\t, • Achieve retail sales targets through personal prescriptions, provide beauty demonstrations, and maintain product knowledge.\n\n\n About you \n\n The ideal candidate for this position will have the following experience and qualifications: \n\n\n\t • High School Diploma.\n\t, • Qualified to NVQ level 3 or equivalent BTEC, BABTEC, CIDESCO or body therapy NVQ Level IV.\n\t, • 2 - 4 years of experience as a Spa Therapist within luxury hospitality or luxury customer service.\n\n\n About the Benefits \n\n At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. \n\n Benefits include: \n\n\n\t • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Competitive salary + excellent service charge\n\t, • Extra holiday for significant Birthdays (21.30.40. etc.)\n\t, • Jumeirah perks website access – discount\n\t, • Dry cleaning of uniform or Business attire\n\t, • Meals on duty!\n\n\n

Barchester Healthcare is looking for a dynamic Brand Manager to join our Brand Team and play a pivotal role in shaping how we engage customers across the UK. Reporting to the Head of Brand Marketing, you'll develop and deliver a compelling brand proposition that drives engagement, strengthens our reputation, and supports commercial performance across our portfolio of care homes and hospitals. This is a role for someone who thrives on collaboration, understands what truly matters to customers, and can translate that into powerful messaging and tools that support our teams on the ground. NEED TO DO: Create and refine the key messages that matter most to our customers Build strategies to grow awareness of our homes and services Use demographic insight to tailor brand activity to our audiences Work with stakeholders to bring our Care & Life Enrichment Framework to life externally Stay ahead of industry trends to identify opportunities and risks Oversee the development of print and digital collateral that inspires confidence and drives enquiries Ensure all customer-facing materials reflect our brand guidelines and tone of voice Partner with the digital team to maintain a cohesive brand presence across all channels Lead the creation of event collateral and assets through our web-to-print system Develop self-serve tools and guidance that help homes drive engagement and enquiries Ensure a smooth, intuitive customer journey for teams using these tools Lead a team that delivers exceptional customer service and fast response times Gather feedback from homes to continually improve support and resources Oversee the full delivery of our flagship annual awards (Barchester Care Awards) Manage cross-functional teams to deliver a high-quality event on time and on budget Support the coordination of the in-person event for 450 attendees, plus live streaming to homes and hospitals Maintain regular communication with Operations throughout the process Analyse data to identify trends, opportunities, and areas for optimisation Report on performance and adjust strategies accordingly Oversee brand investment to ensure it delivers against our objectives Set clear objectives aligned to our brand strategy Foster a culture of continuous improvement, collaboration, and engagement with Operations NEED TO HAVE: A confident brand marketer with experience developing propositions and multi-channel messaging Strong stakeholder management and communication skills A strategic thinker who can translate insight into action Experience leading teams and managing multiple projects simultaneously A passion for delivering high-quality work that supports both customer experience and commercial goals REWARDS PACKAGE: Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766

Finance Manager job for a retail company in Watford paying £45,000-£50,000 Your new company A globally recognised and highly respected organisation within the retail sector is seeking a Finance Manager to join their established finance team. With a global presence and a reputation built on innovation, premium product quality and customer service excellence, this business continues to experience strong growth across both retail and commercial markets. Due to continued expansion, they are now looking to appoint a commercially minded and technically strong Finance Manager to support financial operations at their Watford site. Your new role You will take ownership of financial reporting for designated regions, ensuring accuracy, compliance and meaningful performance insights. Key responsibilities will include: Producing monthly management accounts, including P&L, balance sheet and KPI reporting • Managing sales ledger, purchase ledger and nominal ledger activities, • Preparing month-end journals, accruals and prepayments, • Completing and reviewing balance sheet reconciliations, identifying and resolving discrepancies, • Analysing financial performance and presenting findings to senior leadership and board level, • Supporting budgeting processes and periodic reforecasting, • Ensuring compliance with HMRC and relevant regulatory requirements, • Assisting with the year-end audit and liaising with external auditors, • Monitoring cash flow and managing intercompany transactions, • Producing weekly and ad-hoc reports for key stakeholders, • Working closely with wider finance teams to deliver accurate and timely reporting, • Driving process improvements, cost-saving initiatives and efficiencies across finance What you'll need to succeed To be successful in this role, you will: • Have proven experience in a similar Finance Manager / Management Accountant position, • Possess strong technical accounting knowledge across financial and management accounting, • Be an effective communicator with the ability to present financial information clearly, • Demonstrate a proactive approach with strong attention to detail, • Be confident working with large data sets and deadlines, • Have strong systems skills, including advanced Excel; SAP experience is advantageous, • Have prior experience in a fast-paced commercial or retail environment What you'll get in return You'll be paid £45,000-£50,000 in a fully office based role. You'll be working for an industry leading company with parking on site and excellent career progression opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4796197

As a Sales Coach, you will play a pivotal role in increasing occupancy across our Barchester Healthcare services by delivering high-quality learning solutions that strengthen sales capability at every stage of the customer journey. You'll immerse yourself in how families choose care, identify barriers to conversion, and design training that turns missed opportunities into confident, consistent sales success. NEED TO DO: Enquiry-to-admission insight - immerse yourself in current practices and results Training needs analysis to identify gaps and propose commercially focused programmes Identify key conversion points and build learning that maximises occupancy Review mystery shopping and insight data to shape performance-boosting interventions Support new builds and refurbished homes to achieve rapid commercial success Become fully versed in Customer Experience, Resident Experience and Life Enrichment to spot missed opportunities Create a suite of training materials aligned to Barchester's brand and L&D framework Develop structured learning that enhances both technical knowledge and sales skill Use a wide range of learning methodologies to deliver impactful, innovative training Offer blended delivery -digital, face-to-face, in-home coaching and more Travel nationally to deliver learning where it's needed most Build effective learning environments with the right tools and systems Prepare and deliver high-quality sessions that inspire confidence and capability Implement modules on our Digital Learning Platform and future HRIS Plan and communicate training schedules across homes, regions and divisions Continuously refine and improve training content and delivery Deliver dynamic presentations and coaching that motivate and empower leaders Provide one-to-one coaching to strengthen sales confidence and consistency Enhance product knowledge, refine sales processes and ensure consistent messaging Act as a role model for exceptional sales and customer experience behaviours Maintain your own development plan to stay ahead of modern sales techniques Use varied evaluation methods to measure impact and refine learning Work closely with Divisional Sales & Marketing Managers and Regional Directors Collaborate with senior leaders, product and marketing teams to support sales growth Maintain an engaging Sales Training area on the Digital Learning Platform Observe practice in homes, report findings and recommend improvements Align with L&D quality assurance to enhance training effectiveness Maintain accurate digital training records aligned to statutory and mandatory requirements Store documentation clearly and consistently Monitor completion rates and provide regular reports to leaders Ensure all supporting e-learning and system training is completed NEED TO HAVE: Proven experience in L&D with a strong sales and commercial focus Demonstrable success improving performance through learning interventions Experience delivering competency-based learning and coaching Strong understanding of best-in-class sales and customer experience practices Excellent stakeholder management and cross-functional collaboration Skilled in digital learning and blended delivery Creative, commercially minded and results-driven Full UK driving licence and willingness to travel nationally REWARDS PACKAGE: Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team 7766

Clothing Retail Assistant - Part Time - West End, Southampton \n\n We are recruiting a Retail Assistant in our Leisure department on a part-time, permanent basis, working 24 hours per week including alternate weekends. \n\n Week 1: \nSunday: 9am - 6pm \nMonday: 9am - 6pm \nTuesday: Off \nWednesday: Off \nThursday: Off \nFriday: 9-6 \nSaturday: Off \n\n Week 2: \nSunday: Off \nMonday: 9-6 \nTuesday: Off \nWednesday: Off \nThursday: Off \nFriday: 9-6 \nSaturday: 9-6 \n\n Pay Rate up to £12.71 per hour. \n\n Haskins Garden Centres \n\n Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant. \n\n We constantly strive to improve the service and experience we offer our customers, that’s why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have a sense of humour and an eagerness to learn, we want you to join our friendly, happy team. \n\n The role of Retail Assistant \n\n Our Retail Assistants welcome customers to the centre and help with questions or queries across a wide variety of Indoor product ranges. They “Go the extra mile” to drive sales and achieve department goals whilst maintaining product condition, presentation, and stock levels within inventory control procedures. Involving some heavy lifting this role can be physically demanding. \n\n Key Responsibilities include: \n\n\n\t • Process POS (Point of Sale)\n\t, • Pricing stock\n\t, • Sales ordering and till operation\n\t, • Replenishing stock\n\t, • Display and merchandising\n\t, • General housekeeping duties\n\t, • Clothing experience required - primary responsibilities in the clothing department\n\n\n About You \n\n This role is well suited to a self-motivated, enthusiastic and hardworking individual with excellent customer service skills and a desire to learn. Based in the Leisure Department you will offer excellent service and provide information on the wide range of products. Previous retail experience is desirable. \n\n In return we provide \n\n\n\t • Generous Haskins Discount scheme.\n\t, • Retail discounts, save money on day-to-day spending, days out, and gifts.\n\t, • Cycle Scheme, helping spread the cost of a bike and saving on tax.\n\t, • Health Cash Plan, for a small monthly contribution access a 24-hour online GP service recover costs for dental and optical appointments and more.\n\t, • Time off to support local charities, with an annual paid Charity Day\n\t, • Wellbeing support with Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family.\n\t, • Company pension scheme for eligible employees\n\t, • Free on-site parking\n\t, • Up to 38 days of Holiday (pro-rata)\n\t, • Uniform provided\n\n\n

Deputy Manager Join Our Team as Deputy Manager - Friern Barnet - 39 hours Who are we? We're more than just a pet store, we're a one-stop destination for everything pets need and pet lovers love. From toys and treats to groom rooms and veterinary care, our community-focused Pet Care Centres bring together passionate teams and devoted customers across the UK. We believe in creating a welcoming, supportive space where pets are family, and where our people thrive. What's the role? We're looking for a passionate and proactive Deputy Manager to join the leadership team at our Friern Barnet Pet Care Centre. This role is about more than just supporting day-to-day operations it's about leading by example, inspiring your team, and delivering an exceptional experience for both pets and their people. As Deputy Manager, you'll work closely with the Store Manager and take shared responsibility for the pet care centre's performance, team development, and customer engagement. You'll step up to lead when the Store Manager is away and play a key part in shaping a welcoming, knowledgeable, and pet-loving environment. No two days will be the same and that's just how we like it! What you'll be doing: Leading from the front setting the tone, inspiring your team, and driving performance every step of the way. Managing store operations, from stock control and merchandising to operational excellence and compliance. Creating a culture of fun, inclusivity, and collaboration where everyone feels welcome and supported. Delivering a best-in-class customer experience, tailored advice, expert support, and genuine care for every visitor .....and their pets! Living and breathing our values to help us become the Best Pet Care Business in the World. What's in it for you? We'll set you up for success with industry leading training, a comprehensive 6-month onboarding programme, and continuous development to help you thrive, in pet care, customer service, team leadership, and beyond. You'll also enjoy generous colleague discounts, career progression opportunities, and the chance to make a real impact in your community. Who are we looking for? You don't need to know everything about pets .... yet, we'll teach you that. But you do need to bring: • Have experience of running a team in a busy retail, hospitality or customer-focused environment as a manager / supervisor, • Worked with KPI'S and driven team performance, • A passion for people, coaching, developing, and motivating those around you to do their best., • A love for delivering great results and an eye for operational excellence., • Strong communication and organisational skills, you keep calm, even on the busiest days., • Flexibility to work a 7-day rota including weekends and bank holidays. Whether you're a seasoned retail leader or ready to take that next step in your career, if you care about people, pets, and creating brilliant experiences, we'd love to meet you! We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you

Store Manager Store Manager - Ruislip - 39 Hours Who are we? At Pets at Home, we're passionate about pet care, offering everything from pet products and grooming to veterinary services across the UK. Our community-focused pet care centres are hubs for pet lovers, bringing people together to support local pet owners and their beloved companions. What's the role? We're looking for a Store Manager to lead our team in Ruislip. Reporting directly to the Area Manager, you'll take full responsibility for the daily running of your pet care centre, driving sales and performance while ensuring an exceptional shopping experience for our customers. Your key responsibilities will include: • Overseeing all aspects of daily operations, from stock control to store standards., • Leading and inspiring your team to achieve sales targets and exceed KPIs., • Creating a positive and fun working environment for your colleagues., • Ensuring health and safety compliance across the store., • Delivering outstanding customer service, embodying our mission to be the Best Pet Care Business in the World. We'll provide industry-leading training to help you thrive in your role and equip you with the skills and knowledge needed to deliver exceptional service and care for both customers and their pets. Who are we looking for? We're looking for someone with: • At least 2 years of management experience in a retail environment, leading a team of 10 or more in a fast-paced setting., • A passion for retail and a proven track record of delivering excellent results., • Flexibility to work a 7-day shift pattern, including weekends and bank holidays., • Strong communication and leadership skills to engage and motivate your team., • A willingness to complete 6 months of comprehensive training covering customer service, pet care, and health & safety. Benefits We reward our Store Managers with a comprehensive package designed to support your well-being, including: • Annual bonus opportunities., • 28 days paid leave, rising to 33 days after 2 years (including bank holidays)., • A birthday day off to celebrate in style., • Life assurance worth 4x your annual salary., • A 4% company pension contribution., • Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products. Click here to read our Values & Behaviours Click here for more details and other benefit We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!" Don't wait-apply now! We may close the vacancy early due to high interest.

CLIENT ADVISOR, RETAIL FASHION BOUTIQUE SALARY: Up to £30,000 per year + 1% commission on all sales START DATE: Available to start end of May 2026 We are looking for an experienced Client Advisor with a strong background in small luxury boutiques. The ideal candidate is used to working in intimate retail settings where flexibility, teamwork and a hands on approach are essential. Key requirements: • Experience in small luxury boutiques, • Strong sales and confident clienteling skills, • Hands on approach across all store activities, • Strong customer focus and high level service, • Professional, well presented and reliable, • Team player with a flexible mindset If this sounds like you, send your CV to larissa@360talentlondon.com Applicants must speak fluent English and have the right to work in the UK 360 Talent London is a high end retail recruitment firm providing strategic solutions to connect high calibre candidates with fashion, beauty, lifestyle and art brands across global markets

TYG is hiring ambitious Graduate Recruitment Consultants to join our next intake August 2026. We’re bringing in a group of 4 graduates and early-career hires to start together in late August, meaning you’ll learn together, train together, and grow together from day one. If you’re looking for a career that is fast-paced, social, financially rewarding, and offers real progression, recruitment could be the perfect fit. You do not need recruitment experience to apply. We’re looking for people with the right attitude, energy, and ambition. Whether you’ve recently graduated, worked in sales, hospitality, customer service, sport, retail, or you’re simply looking for a more rewarding second job, we want to hear from you. About TYG TYG is a market-leading recruitment business specialising in the Architecture, Engineering, and Construction sectors across the USA. Following a record-breaking year, we’re continuing to grow our London team and are looking for ambitious individuals who want to build long-term careers within recruitment and sales. What you’ll be doing: • Building relationships with clients and candidates, • Headhunting top talent across the US market, • Managing the recruitment process from start to finish, • Negotiating offers and closing deals, • Working in a target-driven, high-energy environment What we’re looking for: • Competitive and motivated personalities, • Strong communication skills, • Confidence and resilience, • Ambitious individuals who want to progress quickly, • People who enjoy working in a social, team-focused environment What you’ll get: • Competitive base salary + uncapped commission, • Dedicated in-house training specialist, • Structured onboarding and training programme, • Direct mentorship from our Directors and buddy system alongside top billers, • Early finish Fridays, • Hybrid working policy, • Regular socials, incentives, lunches, and nights out, • Annual trips abroad for high performers, • WeWork Devonshire Square office with free coffee, beer, and events, • 22 days holiday + additional Christmas shutdown We exclusively recruit into the US market, meaning larger fees and stronger earning potential. Typical working hours are 10am to 6:30pm. If you’re ambitious, hardworking, and want to join a young, growing business where progression is based on performance, apply today for our late August intake.

The Freelance Leica Photography Product Specialist will predominately support the Wholesale team delivering customer experiences, workshops, photo walks, sport optics walks, shows, events and in store days. They will have good technical knowledge of photography and sport optics and are a personable, professional, and confident individual responsible for delivering training to retailers and promoting the Leica training platform within our retailer network. The ideal candidate can communicate to retailers and customers in a clear, concise, and professional manner and explain technical information in an understandable way. Responsibilities will include: • Engaging with retailers through the planning and delivery of workshops, events, webinars, staff training, external training sessions, and related activities., • Organising and presenting these initiatives, as well as representing our brand at events and functions, including those held outside normal working hours., • Travel throughout the UK to host and support events, deliver in-store demonstrations, photo walks, and workshops designed to drive customer engagement and acquisition. The ideal candidate will have strong presentation and communication skills, experience within photography, premium retail, or brand representation, and confidence engaging with both retail partners and end consumers. Previous experience delivering training, workshops, or live demonstrations would be highly advantageous. A passion for photography and an understanding of the premium camera market is highly desirable. Knowledge of Leica products and brand heritage would be a distinct advantage. Key Skills • Good time management and planning skills. Flexibility and willingness to travel regularly with an independent mindset and make own travel arrangements, • Exceptional approach to customer service, articulate, well-mannered, positive and presentable., • Strong interpersonal skills, warm and friendly personality and credible and confident when dealing with the public and retailers., • Self-motivated and able to work on own initiative., • Ability to work as part of a team., • Passion for photography, the Leica brand and products., • Good photography knowledge with the ability to educate and demonstrate products with a commercial mindset (sales focused and target driven)., • Excellent communication and interpersonal skills and can think on your feet., • Good knowledge of Microsoft Office and able to prepare and present PowerPoint presentations with excellent written communication skills., • Knowledge of current imaging software such as Adobe Photoshop, Lightroom and/ or CaptureOne would be an advantage., • Full clean driving licence and transport required., • The successful candidate should be highly organised, self-motivated, professional in appearance and communication, and comfortable working independently across multiple locations and event environments.

Senior Director – Commercial Operations (EMEA) - London (Hybrid) | Global Consumer Brand • Salary - c.£110,000 - £125,000, • Full corporate benefits package There are roles that maintain the machine. And there are roles that rebuild and scale it. This is firmly the latter. We’re partnering with a globally recognised consumer brand operating at the intersection of toys, entertainment and licensing, a business with huge cultural relevance and ambitious growth plans across EMEA. They are now looking for a Senior Director of Sales Operations to take full ownership of the commercial engine behind that growth. 🚀 The Opportunity This is a high-impact leadership role, reporting directly into the EMEA leadership team, responsible for shaping and delivering end-to-end commercial operations across the region. You’ll sit at the heart of the business, connecting Sales, Finance, Supply Chain and Customer teams & ensuring the organisation is set up to scale efficiently, profitably and with precision. 🔥 What You’ll Own • Leadership of the full Order-to-Cash lifecycle, driving accuracy, efficiency and cash flow improvement, • Ownership of customer operations, compliance and onboarding across EMEA, • Development of commercial analytics, forecasting and performance insight to support decision-making, • Oversight of flow planning, pricing governance and stock allocation strategy, • Driving operational excellence across customer service, fulfilment and execution, • Leading training, capability building and continuous improvement initiatives, • Managing and developing a high-performing, multi-functional team, • Acting as a key partner to Sales in supporting strategic accounts and revenue delivery 💡 Why This Role is Different • True ownership of the commercial operating model across a global region, • A role that blends strategy, transformation and hands-on execution, • Opportunity to simplify complexity and build scalable infrastructure, • High visibility and influence across senior leadership teams, • A business where pace, creativity and commerciality genuinely intersect 👤 About You You’re a commercially minded operator who understands that growth doesn’t happen without strong foundations. You’ll likely bring: • Senior leadership experience across Sales Operations / Customer Operations in FMCG, consumer or retail-led environments, • Deep understanding of Order-to-Cash, compliance, and commercial analytics, • Experience operating in international, matrix organisations, • A track record of driving transformation and improving operational performance, • The ability to influence at senior level and lead through complexity, • Comfort balancing strategic thinking with executional delivery 🌍 The Bigger Picture This is a role for someone who wants to go beyond optimisation and instead build, shape and scale the engine of a high-growth international business. If you’ve been looking for a position where you can combine commercial impact with operational leadership at scale, this is one worth exploring. For a confidential discussion reach out to me on the details below or simply apply to the ad: lyle.edwards@ecwsearch.com | 07791 802504

Our story Templeton and Partners is an established Global Digital Transformation business, with a 30-year success story doing exactly that. Our clients’ requirements fuel the growth of our business and the success of our people. We are a diverse tech recruitment agency, on a mission to make tech and business more representative of the world and its communities. Over the last 3 years we have won over 30 awards for this, including some notable ones for DEI, customer service, international growth, business leadership and inclusive work practices. What you will be doing? • Attract, engage and recruit experienced tech specialist across the world, • Match the best talent with our clients, in order to keep them in front of their competitors, • Build relationships, creating a deep and broad network of candidates across the world, • Work with some of the world's best-known Finance, Retail, Energy, Automotive and Pharmaceutical brands, • Collaborate with internal and external stakeholders and become a specialist in IT, finding your niche within the industry, • Support candidates to find and enjoy rewarding career paths What we are looking for? • Previous experience in a recruitment role in the IT sector, • Ability to build strong client and candidate relationships, • Excellent communication skills, • Collaborative approach and passion for diversity, • Excellent organizational skills, • Passion for connecting with people, • Driven, Ambitious and self-starter mentality What we offer? • Competitive Base Salary, • The highest bonus structure in the industry, • Uncapped earning potential, without a threshold and a different prize for every placement, • Rapid pay raises upon satisfactory performance, • Your own personal career plan, with regular promotion targets, • 1-2-1 coaching, mentoring and weekly training, • Birthday off- We'd rather see you enjoy your birthday, • 18 benefits- including flexible working, team lunches, nights out and early finish Fridays, • Be part of a diverse and collaborative international family, as we are 70% females and 80% diverse, with presence in 8 offices globally

Product Marketing Executive — Digital Health Salary: £48,358 | Location: London, Hybrid | Contract: Permanent, Full Time | Closes: 22nd April 2026 Futureheads are partnering with a leading global healthcare knowledge provider to find a Senior Product Marketing candidate to join their growing Digital Health team. The Opportunity This is a product marketing-led role at its core. You'll own messaging, positioning, and go-to-market execution for a portfolio of digital health solutions, including a flagship clinical decision support tool used by healthcare professionals worldwide. Reporting to the Senior Strategic Marketing Manager, you'll sit at the intersection of product, commercial, and clinical — translating complex healthcare technology into clear value propositions that resonate with diverse global audiences. This role is ideal for a product marketer who understands healthcare audiences — not just how to write about them, but how they think, what they need, and how to reach them at the right moment in the buying journey. What You'll Be Doing Positioning & messaging — develop clear, differentiated value propositions for multiple audiences: end users (clinicians), decision-makers, and institutional purchasers across global markets. Go-to-market — lead GTM planning and execution for new product features and solution launches, working closely with product, UX, and technology teams to ensure market readiness. Audience intelligence — build deep understanding of audience segments and personas within healthcare and health tech; translate insights into strategy and content. Commercial enablement — equip sales and marketing colleagues with product insights, competitive intelligence, and market analysis to sharpen how solutions are positioned and sold. Stakeholder influence — work across a broad set of internal and external stakeholders including key opinion leaders, senior healthcare professionals, and cross-functional teams, aligning them around product marketing strategy. Market intelligence — monitor the competitive landscape, identify trends, and feed insights back into product and commercial strategy. What We're Looking For • Proven B2B product marketing experience within health tech or a closely related healthcare environment — essential, not desirable., • Demonstrated ability to turn complex clinical or technical concepts into sharp, audience-specific messaging — you make the complicated feel clear., • Strong command of the product marketing toolkit: segmentation, persona development, value proposition design, GTM frameworks., • Experience influencing senior stakeholders across product, sales, and marketing — you bring people along with you, not just data., • A track record of go-to-market strategies that landed: campaigns and launches you can speak to with measurable outcomes., • Customer-focused, commercially aware, and collaborative — you thrive in cross-functional environments and know how to balance multiple priorities. Why This Role This is a rare chance to do genuine product marketing — not just campaign execution — inside an organisation with real global reach and a clear mission. You'll have visibility into product strategy, influence over how clinical tools are brought to market, and access to senior healthcare professionals and key opinion leaders that most product marketers never encounter. The organisation publishes one of the world's most impactful medical journals and over 70 specialist titles, and offers digital tools that help health professionals tackle critical challenges at scale. That sense of purpose runs through the work — and it shows up in how seriously they invest in the people doing it. Benefits • Double-matching employer pension contribution up to 12%, • Seven times salary life assurance cover + generous income protection, • 25 days holiday + bank holidays + a day off on us; option to buy up to 5 more, • Genuine hybrid working model built around the role and your needs, • Discounted gym membership, cycle-to-work scheme, and season ticket loan, • Seniorcare concierge service and discounted dental and travel insurance, • Retail and leisure discounts via yourReward, • Personal development plan, mentoring scheme, and career coaching

Introduction This is a senior leadership role within a large-scale consumer business, shaping how customer journeys and product experiences are designed and delivered. You’ll lead a high-performing function at the heart of transformation, driving both operational excellence and commercial impact. Role Overview: • Location: UK (hybrid), • Day Rate: Competitive day rate (inside IR35), • Industry: Consumer / Telecommunications What You’ll Be Doing: • Leading a large, embedded function of Business Analysts and Service Designers across multiple product areas, • Driving quality, consistency, and delivery across a complex, matrixed environment, • Owning and evolving Service Design practices, including journey mapping, service blueprinting, and end-to-end experience design, • Connecting design outputs to Product Management, ensuring alignment with broader business strategy, • Translating design and delivery decisions into commercial outcomes such as cost efficiency, customer retention, and service performance, • Building and scaling a Centre of Excellence model, including frameworks for capability, progression, and hiring, • Influencing senior stakeholders across the organisation, operating at Director and MD level without direct authority, • Embedding best practice and raising the bar across both Business Analysis and Service Design disciplines Main Skills Needed: • Proven experience leading large-scale, multi-disciplinary teams (80–150+ people) in complex organisations, • Strong background in both Business Analysis and Service Design, with hands-on understanding of end-to-end customer journeys, • Commercial awareness, with the ability to link delivery decisions to financial and operational outcomes, • Experience building or scaling capability frameworks, CoEs, or competency hubs, • Confident stakeholder management at senior leadership level, with strong influencing skills, • Background in consumer-focused industries such as telecoms, retail, or financial services, • Ability to step into senior roles quickly and establish credibility from day one, • Previous consulting or interim leadership experience is advantageous What’s in It for You: • Opportunity to lead at real scale within a high-impact environment, • A visible, business-critical role with direct influence on customer experience and commercial performance, • The chance to shape and mature a function spanning both Business Analysis and Service Design, • Collaborative, fast-paced environment with strong senior stakeholder exposure, • Flexibility through a hybrid working model, • A role suited to someone who thrives on challenge and delivering immediate impact Call to Action: Careers move fast. Let’s make sure yours is heading the right way. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

Estate Director - Central London - Up to £150k + Package A fantastic opportunity has arisen for an Estate Director to lead a best in class FM service offering at one of London’s most iconic business and lifestyle destinations. Welcoming millions of visitors annually, this world class estate offers a plethora of Grade A commercial office space, high end retail and large areas of public realm where numerous events are hosted throughout the year for both the public and internal occupiers to enjoy. As the Estate Director, you will lead a dynamic team of FM professionals in a fast-paced environment to deliver a first class service to both occupiers and clients. Benefits: • The opportunity to head up and lead the FM services on one of London’s most iconic mixed use estates., • Fantastic team culture within an award winning organisation, • You will be joining a company that are specialists in providing exceptional Facilities Management to some of the UK’s finest privately owned commercial Real Estate., • Support from the wider business that have years of experience in the delivery of best in class FM service provisions. Responsibilities: • Leading a team of experienced FM professionals to deliver a best in class FM service provision across this world class estate., • Line management of the operational team across the estate., • Oversight of ESG across the estate., • Oversight of CSR across the estate., • Oversight for the authorisation of all compliance, promotional works, budgets and high level operational activity., • Ensuring the highest levels of customer service standards are set across the estate., • Oversight of Health & safety management, • Ensuring that technical maintenance and services are maintained to the highest levels through direct reports. Requirements: The successful candidate will be a seasoned FM professional with experience of working across high end, mixed use estates. • MIWFM (Desirable but not essential), • IOSH/ Nebosh certificate If you are ready to lead on one of London’s most vibrant and iconic mixed use estates, please apply today.

Senior Supply Chain Manager | Health & Wellness Brand | London / Hybrid Harmonic are proud to be partnering with a fast-growing wellness brand that has built an exceptional reputation through high-quality, effective products and a loyal customer base. In a market often driven by short-term trends, they’ve stood out by focusing on product integrity, strong repeat purchase, and building long-term trust with their community through product lines which are additive free and scientifically proven. Following significant success in the UK, the business is now entering an important stage of scale. With growing retail partnerships, strong momentum across social and TikTok, and plans to launch into the EU/Middle East, they’re focused on creating the operational foundations needed to support long-term expansion. Taking full ownership of the end-to-end supply chain and operations function, the Senior Supply Chain Manager will be central to ensuring the business can scale without losing quality, speed, or customer experience. The successful candidate will lead the function from supplier and manufacturer relationships through to inventory planning, fulfilment, logistics, and customer operations. Working closely with senior leadership, they’ll play a key role in shaping product launches, managing and optimising 3PL partnerships, and building the systems, processes, and resilience needed for international growth. It’s a high-impact role for someone who thrives in fast-growth environments and wants to help shape a genuinely exciting consumer brand as it moves from strong momentum into long-term market leadership. Key Responsibilities • Own and lead the end-to-end operational function of the business including supply chain management, logistics, fulfilment and customer service, • Develop and implement scalable operational strategies to support growth, • Manage supplier and manufacturing relationships, ensuring quality, cost efficiency, and reliability, • Drive improvements in COGS through supplier negotiation, production efficiencies, and smarter inventory management, • Work closely with commercial and finance teams to support profitability by improving operational efficiency and protecting margins, • Monitor operational performance against key business metrics including customer acquisition cost (CAC), customer retention, and churn, ensuring operations supports sustainable growth, • Manage and optimise 3PL relationships to support increasing demand across DTC and retail channels, • Identify risks and inefficiencies, proactively implementing solutions, • Ensure compliance with relevant regulations and industry standards What our client would like to see (essential) • Proven experience in an Operations, Supply Chain or Logistics role within a beauty, FMCG, food, drink or consumer brand, • Strong understanding of supply chain, manufacturing, and logistics in a product-led business, • Experience scaling operations in a fast-growth environment, • Strong commercial awareness and financial acumen, • Strong understanding of and experience with Excel, • Excellent organisational and problem-solving skills, • Confident stakeholder management, including suppliers and senior leadership What we would like to see (non-essential) • Experience working in a founder-led or entrepreneurial business, • Exposure to international supply chains or global expansion, • Experience with a DTC, subscription-based brand, • Experience implementing or upgrading operational systems (ERP, inventory tools, etc.), • Experience with Xero and/or other accounting systems would be a benefit, • Passion for beauty, wellness, or consumer brands Salary: £55,000 to £65,000 Hybrid working: 3 days per week in the London office At Harmonic, we are committed to building inclusive and equitable workplaces. We actively encourage applications from candidates of all backgrounds and ensure every application is considered fairly and thoughtfully, regardless of race, religion, gender expression, disability, or sexual orientation.

Senior Demand Planner (E-commerce) Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit www.popmart.com and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Core Health & Protection: Axa Health, • Metlife Group Assurance, • Wellbeing & Lifestyle: GYM, • Perks & Extras: AON Discounts and Recognition Portal, • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate The Demand Planner – E-commerce Business will be responsible for shaping accurate demand forecasts, inventory planning, and product flow across POP MART’s European e-commerce channels. Reporting to the E-commerce Manager, this role ensures product availability, minimises stockouts, and optimises inventory levels to drive sustainable growth in online sales. The successful candidate will bring solid experience in demand planning and supply chain, with the ability to translate sales trends, promotional calendars, and market insights into actionable forecasts. This is a key role interfacing across merchandising, logistics, and marketing to ensure alignment between product availability and commercial priorities. Responsibilities • Develop and maintain demand forecasts for e-commerce channels across Europe, incorporating market trends, seasonality, and promotional impacts, • Lead inventory planning to maintain optimal stock levels, balancing availability and working capital efficiency, • Analyse sales performance and provide recommendations to adjust forecasts in line with business dynamics, • Partner with logistics and warehouses to ensure timely replenishment and efficient order fulfilment, • Align forecasts with marketing and merchandising teams to support campaigns, new launches, and online promotions, • Produce regular reports and insights on demand planning accuracy, stock health, and replenishment performance, • Troubleshoot inventory allocation and fulfilment issues, proposing practical solutions to prevent service disruption, • Contribute to process improvements and the adoption of planning tools or systems to strengthen forecasting accuracy Required Qualifications • Bachelor’s degree or above in Business, Supply Chain, or STEM fields, • 3 to 6 years of experience in demand planning, supply chain, or e-commerce operations, • Strong analytical skills with advanced proficiency in Excel (pivot tables, modelling, scenario analysis), • Solid communication skills in English, both written and verbal, • Proven ability to manage multiple priorities and work under pressure, • Strong organisational skills and attention to detail, • Self-motivated, with the ability to work independently while collaborating effectively across functions Desirable but Not Essential • Experience in the toy industry or pop culture retail sector, • Familiarity with the UK and European retail landscapes, • Understanding of designer toy and collectible trends, particularly in the art toy market, • Experience in ERP systems, demand planning, or forecasting software If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

We have amazing Temporary opportunities as Receptionist, Runner, Event Assistant and Administrator working for a number of small, medium and large companies in Central London. We are seeking candidates who want to be our ‘go to temp’ for ‘on the day’, week and ongoing temporary assignments. We are looking for candidates to start immediately and there is also weekend work available. Our clients range from property, creative, tech start ups, retail head offices to asset management, serviced offices, oil/gas and other professional services firms. You will be required to be well presented and have exceptional communication skills. As a Tate Temp you will be a Brand Ambassador representing the company in a range of duties from front of house reception & meet/greet, or working onsite at events, or working as a runner performing adhoc tasks Pay rate £13p/h - £14p/h Your responsibilities will include; • Being the first point of contact to all guests, • Booking and managing all meeting room bookings, • Answering all calls, • Ensuring the reception are is tidy and clean at all times, • Setting up meeting rooms and AV equipment, • Ordering and organising catering, • Assisting with staff and client events, • Ordering and tracking stationary and kitchen supplies, • General adhoc tasks What you need to possess; • Corporate reception or similar high end/luxury customer service experience, • Experience in managing a busy reception area, • Working in professional, polished environment, • Team player and collaborative approach, • Love being a Brand Ambassador and Receptionist, • Exceptional customer service and communication skills, • An agile, adaptable and down to earth approach If you want to be a TATE TEMP and happy to be sent out to our exciting clients and fit the spec above, please do get in touch and send your CV.

YOUR NEW JOB: For our store in Bentall Centre SC - Kingston, we are looking for a Store Manager to join our team. Reporting to the District Manager, you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant. • 40 hours per week., • Full flexibility required, Monday to Sunday., • At least 1 year of proven experience in a Store Manager role within the retail industry is a must., • Strong leadership and people management skills, with experience leading, coaching and developing teams. YOUR MAIN RESPONSIBILITIES: • To ensure an excellent level of customer service is provided in the store., • To plan, apply and monitor the required measures in order to reach and exceed sales targets., • To analyse and review management indicators and costs in order to improve them., • To ensure and collaborate in the implementation of merchandising standards and optimise selling space in order to obtain maximum profitability., • To be familiar with the collection, and control and manage the stock to maximise sales., • To act as a role model and promote effective communication within the team., • To recruit, train and ensure the seamless integration of the new employees., • To lead and motivate the team, ensuring the development of staff potential., • To plan, organise, prioritise and distribute tasks, optimising resources and minimising costs., • To ensure the optimal management of personnel administration duties ABOUT YOU: We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximise profitability. Sales-oriented, organised and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!

Company Description Fishpools Ltd is a well-established and highly regarded retailer known for providing quality home furnishings and exceptional customer service. Based in Waltham Cross, the company offers a wide selection of furniture, home accessories, and interior design solutions tailored to diverse customer needs. With a legacy of excellence and a commitment to innovation, Fishpools remains a leader in the retail industry. The company fosters a collaborative and inclusive work environment, with opportunities for career growth and professional development. Role Description This is a full-time, on-site role for a Retail Buyer based in Waltham Cross. The Retail Buyer will be responsible for selecting and purchasing merchandise, negotiating with suppliers, analyzing market trends, and managing inventory efficiently. They will collaborate closely with internal teams to ensure products meet customers' needs while optimizing profitability. The role also involves building and maintaining strong supplier relationships and ensuring that stock levels align with business goals. Qualifications • Strong Retail Buying and Purchasing skills to source and procure quality products., • Expertise in Inventory Management to monitor stock levels and forecast demand accurately., • Proficient Analytical Skills to assess market trends, sales performance, and product profitability., • Excellent Communication skills for effective supplier negotiations and cross-functional team collaboration., • Proven ability to work in a dynamic on-site environment and meet strict deadlines., • Previous experience in retail and a strong understanding of consumer trends are advantageous., • Bachelor’s degree in Business, Retail Management, or a related field preferred.

The Deichmann store, located in Serpentine Green, Peterborough is seeking a Store Manager to join our busy store. The salary for this role is £34,500 + the potential to earn commission and bonuses. Training for this role will take place in our city centre Peterborough store. Ideal candidate: This is a really exciting opportunity for a successful and ambitious Store Manager to join a successful, international retail brand. Already demonstrating a superior level of performance within their own store, the successful candidate will have the right mix of managerial and technical aptitudes in order to drive performance. You will have previous experience of working as a Store Manager in fast paced, high volume retail setting. You must be able to problem solve and think on your feet, alongside this you will be a people person, have the ability to plan and co-ordinate resources and be passionate about the delivery of exceptional customer service. Key activities: • Motivate and coach the team to deliver excellent customer service, • Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service, • Stock management, • Analysing and interpreting sales performance data and reports, • Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights, • Ensure all company standards are implemented and maintained i.e. merchandising, admin, • Delivery of all KPI’s, meeting all company standards, • Recruitment and training of the team Personal characteristics: • A hands on leader, with experience working as a Retail Store Manager, • A positive flexible approach with a can do attitude, • Energy and enthusiasm, with ability to work under pressure, in a demanding fast paced environment, • Have the confidence and ability to motivate, coach and inspire the team, • Highly numerate, • Attention to detail, • Good communicator, • Be methodical, organised and have a structure approach to work, • Be fully flexible across the week If you would like to join the team at Deichmann UK as our Store Manager and you meet the job requirements, please click apply. We’d love to hear from you! By applying for this role, you are confirming you have the right to work in the UK and will be required to submit the required documentation.

🚀 NAM – Grocery & Wholesale 🏢 London – Hybrid 💰 £50-60k – 10% bonus + Car allowance Ignite is proud to be partnering with a fast-growing, purpose-led beverage business that is on a mission to eliminate single-use plastic and redefine the bottled water category. Since launching in 2015, the brand has sold over 75 million units and built strong momentum across UK retail. With ambitious plans for continued expansion, they are now looking for a commercially driven NAM to help accelerate growth. 🚀 The Opportunity This is a high-impact role that combines strategic account management with new business development. You’ll take ownership of key grocery customers including Tesco, Ocado and Booker, while also identifying and securing opportunities across wholesale and other emerging channels. If you thrive in entrepreneurial environments, love building relationships and enjoy winning new business, this is an outstanding opportunity to make a genuine impact. 🛠️ What You’ll Be Doing 🔹 Manage and grow a portfolio of key national and regional customers including Tesco, Ocado and Booker 🔹 Build strong relationships with buyers and key stakeholders 🔹 Lead joint business planning and annual negotiations 🔹 Drive distribution, visibility and rate of sale across your accounts 🔹 Identify and secure new business opportunities across grocery, wholesale and high street channels 🔹 Negotiate commercial terms, trade spend and promotional plans 🔹 Own account P&Ls, budgets and performance analysis 🔹 Deliver accurate forecasting and demand planning 🔹 Turn category and sales insights into clear commercial actions 🔹 Collaborate cross-functionally to ensure excellent in-store and online execution 🔹 Represent the business at trade shows, events and customer meetings 🌟 About You ✅ Experience in a National Account Executive, National Account Manager or similar FMCG commercial role ✅ Proven track record of growing existing accounts and winning new business ✅ Strong understanding of UK grocery retailers ✅ Commercially savvy with experience managing P&Ls ✅ Confident negotiator and relationship builder ✅ Analytical, organised and comfortable working in a fast-paced environment ✅ Excited by the opportunity to join a hands-on, high-growth business with a strong sustainability mission 🎁 What’s on Offer 💰 £50-60k – 10% bonus 🚗 Car allowance 🌴 25 days holiday, increasing with service 🏢 Hybrid working: 1 to 2 days per week in a central London co-working space, plus 1 day per month in Hertfordshire 🥂 Regular team socials What happens next? 🎬 Now: Apply today with your CV which will be reviewed by our Ignite team. First Stage: Teams call with the hiring manager Second Stage: Face to face interview in the office 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

Managing Consultant Location: Hybrid, UK with an Aldwych Office Salary: £70,000-100,000 depending on level and experience, plus bonus schemes. About Aria Aria Intelligent Solutions partners with the world’s leading retailers and FMCG brands to deliver measurable commercial impact. We combine deep industry expertise with advanced AI and analytics to help clients transform how they plan, trade, and grow. Our Consulting practice leads transformation across merchandising, demand forecasting, and supply chain, by shaping strategy, operating models, and AI-driven solutions that help FTSE 100 and Fortune 500 businesses grow. About the Role As a Managing Consultant, you will lead complex client engagements and set the strategic direction for delivery. You will operate as a senior trusted advisor, shaping transformation roadmaps, influencing executive stakeholders, and ensuring that Aria’s AI and consulting capabilities are translated into measurable business value. You will be accountable for delivery quality, team leadership, and commercial performance across your portfolio, while actively contributing to account growth and new opportunities. Key Responsibilities Strategic Leadership & Problem Solving • Lead high-complexity programmes and define strategic frameworks for our retail and FMCG clients, using your experience in consulting and industry., • Integrate cross-functional commercial, operational, and customer insight to shape major business decisions., • Design operating models and transformation roadmaps that embed AI and automation to deliver business value., • Steer innovation and process excellence across engagements, setting standards for analytical depth and clarity. Client Leadership & Influence • Act as a trusted advisor to senior and executive stakeholders, constructively challenging and shaping strategic direction., • Lead multi-stakeholder environments with authority, aligning competing priorities and driving sustainable change., • Create and deliver executive-level presentations and business cases that influence beyond the immediate programme scope., • Inspire innovative thinking across client teams through persuasive narratives and structured insight. AI & Technology-Enabled Transformation • Identify, prioritise, and shape AI and data use cases aligned to commercial outcomes., • Translate business needs into structured requirements and collaborate closely with product and data science teams., • Lead the deployment of AI-enabled solutions, ensuring adoption, scalability, and measurable performance improvement., • Define how technology, automation, and AI should be leveraged strategically across client environments. Commercial Ownership & Growth • Lead development of strategic accounts, expanding scope and deepening long-term partnerships., • Shape and close proposals, contributing directly to revenue growth and margin performance., • Expand Aria’s brand presence through industry visibility, partnerships, and professional networks., • Contribute to Aria’s service evolution and thought leadership. Team Leadership & Capability Building • Line manage and develop Senior Consultants and Consultants, supporting their growth in strategic thinking, client leadership, and programme delivery., • Provide clear direction and constructive challenge to help teams produce high-quality, impactful work., • Foster a high-performing, values-led environment that encourages collaboration, accountability, and continuous improvement., • Contribute actively to Aria’s Consulting leadership, shaping internal initiatives and strengthening our consulting capability. Skills & Experience Experience • 8+ years in retail or FMCG consulting, or a combination of consulting and industry leadership., • Demonstrated leadership of complex, multi-workstream transformation programmes., • Proven success influencing senior and executive-level stakeholders., • Experience shaping and deploying AI or technology-enabled transformation initiatives. Commercial & Strategic Capability • Strong commercial acumen with a track record of expanding accounts or securing new opportunities., • Recognised subject matter expertise in at least one domain (e.g. Merchandising, Demand Planning, Retail Strategy, Change, AI Enablement) with knowledge of market best practice. Technology & Delivery • Strong understanding of retail systems landscape and latest market trends., • Experience leading business transformation programmes with pragmatic risk management and/or large-scale technical deliveries. Leadership & Influence • Exceptional communication skills with presence at executive level., • High emotional intelligence, and demonstrated ability to mentor and develop high-performing teams., • Strong external network and visible industry engagement. Benefits & Perks Comprehensive private medical coverage: Access private medical with Vitality healthcare to keep you and your family thriving. Active Rewards: Earn points with Vitality to gain access to dozens of amazing benefits including cinema tickets, free coffees, gym discounts and more! 25 days annual leave: Recharge with 25 days of vacation each year, plus additional loyalty days earned over time. Personal charity day: Take an extra paid day off each year to support a cause close to your heart, reflecting Aria’s dedication to making a difference We also match donations! Champion Health Wellbeing App: Stay on top of your wellness with unlimited access to the Champion Health app, offering personalised tools for physical and mental wellbeing. Professional and wellness seminars: Grow and thrive with expert-led seminars, designed to inspire and support your professional and personal development. Wellbeing days: Step back when life feels overwhelming with paid WellbeingDays: Dedicated time to reset and recharge during those moments when it all feels like too much. Why Aria At Aria, Managing Consultants work closely with clients and our AI specialists to shape practical, high-impact solutions. You will play a central role in guiding complex engagements, developing people, and helping evolve how we deliver consulting and AI together. This role offers the opportunity to shape client outcomes, develop people, and contribute to the continued evolution of our consulting capability. At Aria, we’re not just building a team but fostering a community that values health, purpose, and balance. Join us and experience the difference.

FirstBank UK is a globally recognised, top-tier bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business with over 10 million active customers in over 700 business locations is the oldest African bank in the UK. Due to business requirements, we are now looking to acquire the services of an experienced Relationship Manager to support Business Development/Markets & Treasury with driving forward customer acquisition, growth & retention. • Please note that this role is hybrid with 3 days from the office and 2 days working from home. Key Responsibilities: • Manage overall relationships with trading counterparties (Bonds, FX & Repo)., • Lead all counterparty On-boarding, Annual Reviews through KYC/KYB applications by closely working with the Business Risk Review and Business Risk Control teams., • Closely work with the trading desk’s sales function to ensure relationships are managed proactively and efficiently., • Work with the relevant managers in creating quality risk assets in line with the Bank's Business Development strategy and Risk Appetite Statement., • Monitor facilities, transactions, as well as forthcoming maturities for prompt payments and ensure the required zero tolerance on NPLs remains., • Attract and grow in a sustainable manner, low-cost liabilities from existing and new account relationships to support Bank's funding plan across various tenors., • In line with Bank’s strategy, penetrate new customer sectors/geographies with core focus on Capital Markets trading counterparties within the Institutional Banking & Corporate Banking portfolios., • Prepare and present Credit Proposals for new businesses and annual credit reviews to the Executive Credit Committee., • Engage with Loans Agency department on all operational considerations in relation to Investments and assets creation., • Undertake the sales process from identification of an asset through to completion of the asset sale., • Manage up or manage out accounts within the portfolio which are unprofitable or poor-quality accounts. Key Skills/Experience: • Previous experience working in a similar relationship management role., • Previous experience working with Emerging Markets is highly desirable., • Knowledge and exposure to financial markets including FX trading, bonds, repo etc would be highly desirable., • Knowledge of Treasury and Financial Institutions/Corporates in Sub-Saharan Africa would be highly desirable., • Previous experience of running own portfolio beneficial as an RM., • Excellent communication & organisational skills., • Strong level of attention to detail. In return we offer a fantastic benefits package including: • Up to 10% employer pension contribution, • Life Assurance Cover, • Income protection, • Private Medical Insurance plan (upon successful completion of probation period), • Contribution to glasses/contacts and eye testing, • Gym subsidy (up to £50 per month), • Cycle to work scheme, • Electric Vehicles (EVs) salary sacrifice, • Employee Assistance Program, • Interest Free season ticket loan for travel, • Birthday Leave, • 25 days annual leave, rising to 28 after 3 years and 30 after 8 years’ service, • Holiday Trading scheme, • Give As You Earn (GAYE) The Curve Group is First Bank UK’s outsource partner for Recruitment and a "Data Processor". The Curve Group will hold the information you submit but First Bank UK will have access to it. You can find their privacy policy here: https://www.thecurvegroup.co.uk/privacy-policy/ First Bank is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

General Manager - Bakery & Retail Location: On-site | Central London (TBC) Salary: £38,000–£40,000 + tips + bonus Job Type: Full-time | Permanent Ready to lead a bakery and retail concept where exceptional products, great people, and an unforgettable customer experience come together? We’re looking for a General Manager with energy, leadership, and commercial instinct - someone who can lead from the front, thrive in a fast-paced environment, and create a destination customers can’t wait to return to. This role is about far more than daily operations. It’s about building a business people talk about - a place known for incredible products, outstanding service, and a team culture that customers can feel the moment they walk through the door. If you love hospitality and retail, know how to motivate high-performing teams, and enjoy being at the centre of a growing brand with huge momentum, this could be your perfect next move. No two days will look the same - one moment you’ll be leading the team through a busy service, the next you’ll be reviewing performance, driving sales, improving operations, and helping shape the future of an exciting and expanding concept. This is your opportunity to run a site that feels less like a workplace and more like a destination. General Manager - Bakery & Retail - What you’ll be doing: As our General Manager, you’ll be the driving force behind the bakery and retail operation - leading service, maintaining standards, and ensuring every customer leaves with a reason to return. Leading the operation • Oversee day-to-day bakery and retail operations with confidence and energy, • Deliver a seamless customer experience during busy trading periods, • Maintain exceptional food hygiene, health & safety, and cleanliness standards, • Manage stock control, ordering, supplier relationships, and waste management, • Monitor labour, sales, and operational KPIs, • Review P&L performance and identify opportunities to improve profitability, • Handle customer feedback professionally and proactively, • Continuously improve systems, service standards, and operational efficiency, • Work closely with marketing on launches, seasonal campaigns, and local activations Building a team people love being part of • Lead, coach, and inspire a high-performing team, • Create a positive, supportive, and inclusive culture, • Deliver training that develops confidence, capability, and consistency, • Conduct regular 1:1s and support career progression, • Manage rotas, attendance, and performance processes, • Partner with head office on recruitment and onboarding General Manager - Bakery & Retail - What we’re looking for: Essential • Food Hygiene Level 2 or 3, • Minimum 2 years’ experience in bakery, café, retail, or hospitality operations, • Strong leadership and team management experience, • Hands-on management style with a proactive mindset, • Excellent customer service and communication skills, • Passion for hospitality, retail, and delivering exceptional experiences Bonus points if you have: Bakery or premium food retail experience Experience opening new sites or scaling operations Strong understanding of P&L management and KPIs Experience training and developing teams Commercial awareness and confidence driving sales performance What’s in it for you? Consistent working pattern One weekend day off every week One full weekend off every month Monthly performance bonus + tips 28 days holiday Free food perks (the dangerous kind… the delicious kind) Genuine progression opportunities within a fast-growing business If you’re ready to take the next step in your leadership career and make a real impact in an exciting bakery and retail concept, click apply today and be part of something special.

INTRODUCTION TO QUINTESSENTIALLY Expect the best. Experience Better. For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalisation and the epitome of exclusivity. Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail. As the world’s leading luxury lifestyle management group, Quintessentially has not only paved the way in this space but continues to shape a new standard for luxury concierge services. JOB SUMMARY Are you passionate about servicing a high-net-worth audience and going above and beyond for your members? If you’ve got what it takes to provide a high touch tailored service to our members we have a great opportunity for you to join a truly fantastic global business. We are looking for a Global Lifestyle Manager to manage the relationship with our members overnight ensuring high individual engagement, satisfaction, loyalty and retention. KEY DUTIES • Reactively handling all incoming lifestyle & leisure-related requests & enquiries from Members in accordance with set guidelines which will be trained and monitored., • Researching and arranging of: travel bookings, restaurant bookings, club bookings and much more., • Adhering to Company standard phone greeting – with appropriate Member address & consistent levels of courtesy., • Providing quality suggestions at all times which exceed Member expectations., • Intensive & extensive phone and email-based correspondence., • Using a CRM system to log Member requests, actioning requests and updating Member information. HOURS OF WORK Monday- Friday 11:00am- 19:00pm REQUIREMENTS • Must be fluent-spoken and written in English., • Work background in any of the following sectors/areas: Personal Assistant, Customer Service, Guest Relations, Lifestyle and or Account Management, luxury travel & leisure., • In-depth understanding of requirements involved in the lifestyle management of affluent, high-net worth individuals., • Good knowledge of worldwide travel destinations & luxury products/services, given that our Members are based around the globe & request info regarding predominantly travel, leisure & services worldwide., • Warm, friendly, calm, confident and courteous at all times., • Pro-active, energetic and positive attitude., • Strong IT & CRM systems skills., • Able to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. OUR IDEAL CANDIDATE • Understands HNW lifestyles, expectations, needs and preferences., • Warm, friendly, calm and courteous at all times., • Able to anticipate client needs and deliver intuitive and highly personalised solutions., • Pro-active, energetic, with a positive attitude., • Excellent team player., • Values privacy and confidentiality., • Passionate about travel, culture, and unique global experiences., • Strong IT & CRM systems skills., • Ability to prioritise work, meet deadlines, make decisions and communicate effectively under pressure., • Strong networker and relationship builder. BENEFITS • Hybrid working (role dependant), • Competitive annual leave allowance with a further increase due to long service, • Birthday Allowance – take your birthday off on us!, • Pension Scheme, • Angel Days: Additional paid leave to do charity work, • Long Service Awards, • Life Assurance, • Digital nomad, • Study Leave, • Puppy friendly offices, • Qmunity committee – Social events in the office, • Free food & drink in the office, • Wellbeing platform membership, • Season Ticket Loans, • Cycle to work scheme, • Discounts with a variety of retail and hospitality companies Quintessentially is an equal opportunities employer. We value and respect all differences (seen and unseen) in all people and aspire to deliver inclusive working experiences. Applications are encouraged from individuals regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships. For information about how we collect, store and use information about you, please see our Privacy Policy using the following link: https://www.quintessentially.com/privacy_policy.html

Brand Director, 6 months, London/Hybrid, £850 - £1,000/day (Inside IR35) My client, a leading retail bank are currently looking to bring on a Brand Director for an initial 6 month contract. This is a very urgent / important hire for the business and are looking to move very quickly for the right candidate. Responsibilities • Lead a comprehensive brand diagnostic (internal, external, competitive, cultural and commercial) to understand current brand equity, relevance and risk, • Define the future-state brand strategy aligned to the bank’s corporate ambition – including positioning, role of brand, architecture and experience principles, clearly articulating what the brand must shift from and to, and why, • Embed brand as a strategic decision framework to protect and grow the bank, translating strategy into practical, repeatable frameworks used across the bank, • Build the commercial case for brand as an enterprise asset with clear links to trust, loyalty and long-term value, • Lead the evolution of the visual identity, tone of voice and connected brand ecosystem ensuring it works across all external and internal segments and channels, • Create a scalable brand system that enables consistency without stifling innovation, leading the development of brand assets, identity systems and messaging architecture, as well as internal tools, playbooks and frameworks, • Develop a set of measures and KPIs that connect brand investment to commercial outcomes, • Operate effectively in a matrixed environment aligning senior stakeholders across functions to develop and embed the brand, • Be the brand ambassador and act as chief storyteller for brand transformation across the organisation with an evidence-led narrative ensuring clarity, conviction and alignment across the bank, • Align customer, corporate and colleague brand stories into a coherent whole, • Own senior relationships with brand, design and strategic partners, lead agency selection, performance and output ensuring work is tightly aligned to business outcomes not just creative excellence Skills • Proven experience defining and leading enterprise-level brand transformations, • Expert strategic brand leadership working at the intersection of brand, corporate strategy and commercial outcomes, • Deep understanding of building brands across physical, digital and service ecosystems, ideally within trust-based categories, • Track record of influencing executive and senior leadership and navigating ambiguity, resistance and complexity, • Ability to translate brand strategy into practical frameworks and execution at scale, • Excellent experience in agency partner and ecosystem management, • Excellent communication and storytelling Knowledge • Expert understanding of brand strategy, positioning and architecture models, • Demonstrable experience with B2C and B2B brand development and integration for brands with a digital and physical presence, • Strong knowledge of brand operating models and governance structures, • Familiarity with organisational brand embedding and change management

Visual Merchandiser | Massimo Dutti | UK (Store-based) About us Inditex is a global fashion retail group behind brands including Zara, Massimo Dutti, Pull&Bear, Bershka, Stradivarius, Oysho, Lefties and Zara Home. We bring trend-led product to customers at pace, powered by creativity, strong store teams and a relentless focus on doing things better every day. Massimo Dutti represents elevated, contemporary style—defined by quality, timeless design and a premium in-store experience. Our stores are curated spaces where product storytelling, detail and service standards truly matter. The role As a Visual Merchandiser at Massimo Dutti, you’ll bring our collections to life in-store—balancing brand DNA, trend awareness and commercial performance to create an inspiring environment for customers. Reporting to the General Manager and Deputy Manager, you’ll work closely with the store team to deliver exceptional presentation and a premium customer journey. This is a full-time position requiring full flexibility, including evenings and weekends, with occasional early starts for deliveries and visual changes. What you’ll be doing • Using commercial and product data to spot opportunities and improve store results., • Owning the store’s visual and commercial execution, ensuring displays feel elevated, current and customer-focused., • Delivering VM in line with brand and company guidelines, adapting quickly while staying true to Massimo Dutti standards., • Leading with a high standard of customer service on the shop floor—supporting the team to deliver a premium customer experience that reflects the Massimo Dutti brand., • Being a positive ambassador for our sustainability initiatives in store., • Keeping calm under pressure, staying organised, and prioritising brilliantly—especially during peak trading, deliveries and changeovers. What you’ll bring • Previous visual merchandising experience in fashion retail., • Strong commercial awareness and confidence working with KPIs., • Comfortable using reports/tools to inform decisions and follow up performance., • Strong understanding of Massimo Dutti’s DNA and product, plus awareness of current market trends. The mindset we love You’re empathetic, reliable, and customer-focused, with the right mindset to stay calm and effective in a fast-paced store environment. You’re adaptable, resilient, and you take pride in doing things properly—especially when it’s busy. What we offer • Competitive salary, • 25% staff discount, • More4Less benefits scheme, • Refer a Friend programme, • Internal promotion opportunities Inclusion We’re committed to an inclusive recruitment process and can provide adjustments for people with disabilities or long-term conditions. Apply now and help shape the Massimo Dutti experience—through visual storytelling, commercial impact, and exceptional service.

Job Title: Client Sales Manager Department: Customer Reports To: VP, Customer and Trade Location: London About ABASK ABASK shines a light on exceptional craftsmanship and design. Connecting people with the world’s finest objects and makers, ABASK celebrates the process of creation, honouring time-honed techniques alongside innovation. ABASK shares the skills and stories behind over 400 local and global artisans it has curated in one intuitively designed e-commerce environment that delivers the best in customer experience and service. Taking the hard work out of choosing the most unexpected gift, personal collector’s item, or interior design scheme, ABASK promises to deliver its unique edit of rare, exclusive, and one-of-a-kind pieces to over 165 countries within one to four days. ABASK obsesses over the highest quality materials and makers, inspiring its customers to covet the preservation of traditional craftsmanship; delight in the function of design icons; and take joy in modern heirlooms while cherishing the stories that accompany them. Role Overview ABASK is seeking a highly commercial, entrepreneurial Client Sales Manager to lead and accelerate the growth of our B2C business from our London HQ. This is a senior, sales-driving role: you will own and drive revenue, manage and mentor a growing customer-facing team, and play a pivotal role in establishing ABASK’s global private client base. While B2C is the core focus, you will flex into B2B where required— supporting high-value Trade clients, projects, and key commercial opportunities when needed. You will operate in a fast-paced, high-growth environment, requiring adaptability, strategic thinking, and a hands-on approach. This role will also support the potential launch and management of physical retail/showroom spaces in the UK, and require travel to the key ABASK customer hubs when needed. This role leads the Client Sales function, working in close partnership with our: Trade & Interior Design Manager, Customer Operations Manager (both based at our HQ in London), and our Trade Manager – US (based in our New York office). Key Responsibilities Commercial Leadership & Sales Ownership • Own and deliver ambitious B2C revenue targets, • Personally manage and grow a portfolio of high-value private clients, • Lead by example as a top seller—actively driving conversion and client retention, • Drive repeat business, upselling, and client lifetime value, • Identify opportunities to grow VIP, and private client services B2C Strategy & Client Development • Define and execute the the private client strategy in partnership with leadership, • Build relationships with high-net-worth individuals, collectors, and private clients, • Maintain a detailed CRM documenting client preferences, purchase history,, • important dates, and lifestyle insights, • Leverage customer insights to identify growth opportunities, new services,, • activations, and experiences Team Leadership & Development • Recruit, manage, and develop a high-performing customer facing team over time, • Set clear targets, KPIs, and performance expectations, • Coach team members through weekly 121s to improve sales performance, client, • management, and product knowledge Client Experience & Brand Representation • Act as a senior ambassador for ABASK, • Deliver exceptional, design-led service across all customer touchpoints, • Lead high-touch client interactions, including in-person consultations and events, • Champion ABASK’s brand, craftsmanship narrative, and product offering Operations, Clientelling & Reporting • Own pipeline management, forecasting, and CRM discipline across the customer function, • Work with the Customer Operations Manager to ensure strong operational execution across logistics, and aftercare for top tier clients – your job is not done until the job is done, • Collaborate cross-functionally with merchandising, marketing, and operations teams, • Provide monthly performance reporting and insights to senior leadership, • Work with CRM to develop & execute a cohesive clienteling strategy Any other tasks as reasonably required to fulfil the role within the business and it’s evolution. Candidate Requirements • 6–10+ years’ experience in luxury sales, private client services, hospitality, or high- touch client advisory, • Proven track record of hitting and exceeding sales targets, • Experience managing high-value B2C relationships, • Demonstrated ability to manage and develop teams in a commercial environment, • Entrepreneurial mindset with the ability to thrive in a fast-scaling business, • “Little black book” of HNW clients preferred, • Excellent communication, negotiation, and relationship-building skills, • Strong visual sensibility, space planning knowledge, and appreciation for fine craftsmanship, • A positive attitude that thrives in a ‘scale-up’ environment

We are looking for a Customer Service Account Executive to join our rapidly growing corporate customer service department. If you are experienced in working with customers and share our passion for providing high quality service, then we would love to hear from you! The Role: This role, working in our fast-paced corporate accounts team is a true customer account management position, where you will be responsible for a portfolio of corporate customers ensuring their interactions with our business are of the highest standards. This role does not include any sales targets, allowing you to maintain focus on providing “customer first” experiences. By working proactively to manage your customer communications, you will seek to build strong relationships within your portfolio using excellent attention to detail to bring resolutions or to plan for future requirements. On a daily basis, this role involves working with customers over the phone, using email and by video-call so you must be a confident communicator able to adapt your style to changing circumstances and demand. You will also be required to use reporting and analysis to provide customer insight – becoming a subject matter expert in order to fully service an account. What can we offer? This role offers a competitive package of remuneration along with access to a wide range of company benefits which includes; • Private medical insurance, including 24/7 GP appointments and access to a wide range of professional support. We also offer a life assurance and income protection scheme from day one!, • Our annual company profit share scheme, rewarding everyone at Corona by sharing in our success., • Employee self-sacrifice Electric Vehicle scheme, with a wide range of different models to choose from – supporting our commitment to the energy transition., • Access to thousands of retail and entertainment discounts through our internal rewards and recognition scheme, all linked to our company values. On top of these great benefits, we also continue to invest in our people through a wealth of development opportunities, supporting you to get the most from your career! Working Pattern In this role you will be able to work on a hybrid pattern, with Tues-Thurs in the office and Monday and Friday at home. Our standard office hours are 0830 – 1700, Monday to Friday. Working with us at Corona Energy At Corona Energy we are driven by our company culture which is focused around our core values; Empowered, Forward Thinking and Impactful – these are underpinned by our central value “Customer First”. This year we were proud to have been independently certified as one of the Best Places to Work in the UK with over 80% of our team recognising our outstanding employee experience! To support this experience, we also offer our team; • Amazing office spaces, with complimentary breakfast, fruit, snacks and drinks throughout the day., • An annual focus on wellbeing with events and activities to support your health, wealth and inner-self!, • An opportunity to support our charity partners, or to give back to important causes by fundraising or volunteering our time., • The chance to celebrate success together, at one of our regular sports and social events or at our annual company awards. If you are looking for a career that is all about positive energy, we would welcome your application! Corona Energy is a Disability Confident employer and as such will offer any successful applicant whatever reasonable adjustments they may require in order to take part in our recruitment process.

Senior Property Manager | Central London Estate | Up to £68,000 + Bonus Madison Berkeley are partnered with a highly regarded FTSE listed real estate owner and operator on two Senior Property Manager hires within one of Central London’s most recognised mixed use campuses. This is an opportunity to join a business widely regarded as one of the market leaders in placemaking, occupier experience and large scale asset management, with an exceptional reputation across the London commercial property market. The role sits within a high performing Property Management division responsible for delivering best in class management services across a flagship commercial estate. This position operates above the level of a traditional Property Manager role, with a strong focus on leadership, operational oversight and stakeholder management across a complex, high profile environment. The successful individual will oversee Property Managers and operational teams across multiple assets, ensuring exceptional occupier experience and service delivery throughout the estate. Responsibilities include: • Leadership, coaching and development of Property Management teams, • Oversight of service charge budgets and management accounts, • Building strong relationships with office and retail occupiers, • Oversight of health & safety and operational compliance, • Working alongside Property Managers and Technical Managers across the portfolio, • Driving ESG initiatives including energy, waste and sustainability management, • Ensuring best in class customer experience across the estate This is an excellent opportunity for an ambitious individual looking to join a market leading platform with genuine long term career progression, exposure to one of London’s premier commercial estates and the opportunity to work within a highly collaborative and forward thinking environment. Package: • Up to £68,000 basic salary, • Bonus, share options, private healthcare, • Hybrid working – 4 days office / 1 day WFH Please reach out directly for a confidential conversation.

We’re looking for an Artist & Client Support Representative to join us at theprintspace. theprintspace, World Leaders in Art & Social Commerce At theprintspace, we’re not just the world leaders in fine art and photographic printing—we’re rewriting the rules of art commerce. For 18 years, we’ve transformed the art industry with a fearless blend of art, data, and technology. With a commitment to excellence and customer satisfaction, we’re hiring passionate art and photographic enthusiasts to join our best-in-class customer service team. Working from our state of the art studio in Shoreditch, the heart of London’s thriving creative community, your role will involve day-to-day interactions with globally recognised artists and photographers, providing print production advice for their exhibition, portfolio and art sales projects. You would be part of an organisation that stands alone as a leading platform for art and photographic printing, celebrated for its commitment to quality, innovation, and the fostering of connections with clients. As well as our Shoreditch studio, we have production facilities in Dusseldorf, and Brooklyn. Joining theprintspace as an Artist & Client Support Representative is a fantastic route into the industry. You’ll have the opportunity to build relationships with key industry figures, and develop direct skills which could take you onto roles in a production, marketing and operations capacity be that at theprintspace or in the wider creative industry. The role This role is ideal for someone early in their career who genuinely enjoys working with people, brings positive energy into a space, and takes pride in delivering great service. You don’t need years of experience, we can teach the technical side. What matters most is that you care, communicate confidently, and want to grow. You’ll be the first point of contact for artists and photographers working on exhibitions, portfolios, and print sales projects. Day to day, you’ll provide thoughtful, boutique-style support helping clients make the right decisions, solving problems when they arise, and contributing ideas to improve how we work. Your daily responsibilities • Manage client requests via in-person interactions, phone, and instant chat, • Provide confident, friendly, and informed advice on print products and presentation options, • Take a solutions-first approach, offering alternatives and recommendations where appropriate, • Manage and resolve customer concerns, escalating when necessary, • Build strong, long-term client relationships through open, honest, and engaging communication, • Spot recurring issues, inefficiencies, or friction points, and proactively suggest improvements, • Help refine customer service processes by feeding back ideas, insights, and solutions to management, • Contribute to a culture where great ideas can come from anywhere What we’re looking for • A genuine people-person with confidence and enthusiasm, • Experience in a customer-facing role (retail, hospitality, gallery, studio, or similar), • An interest in art, photography, digital image-making, or print production, • Some experience with Photoshop and Adobe software, or a strong desire to learn, • Early-career candidates who are motivated to develop their skills and build a long-term career, • Someone who cares about both people and processes What we’ll offer you • A competitive salary, • A welcoming, ambitious team with a shared commitment to excellence, • Comprehensive training from industry-leading experts, • Clear opportunities for career progression as the company grows, • Skills and experience that form the foundation of a successful career in the creative industry

Customer Operations Manager (4 days per week) Sarah Chapman | Chelsea, London (Hybrid) We are looking for a talented Customer Operations Manager to support the Sarah Chapman Operations team. About the brand Uniquely positioned at the intersection of advanced science, sensorial luxury and clinical expertise, Sarah Chapman London is one of Britain’s most renowned luxury skincare brands, founded by globally respected facialist and industry authority Sarah Chapman. With over 25 years of clinical experience, Sarah’s deep understanding of skin health and product formulation has earned her the trust of some of the world’s most recognisable faces, and a global reputation as London’s most sought-after facialist. Her Skinesis Clinic remains one of London’s leading destinations for advanced facial treatments, performing over 15,000 treatments annually and providing the real-world insight that powers the brand’s continuous innovation in its multi-award-winning skincare line, through its Face to Formula™ approach. Job Summary The Customer Operations Manager plays an integral role in managing both UK and International Operations for the business. Reporting into the Senior Supply and Operations Manager. This role requires strong attention to detail and can work in a fast-paced environment. Working closely with the 3PL to ensure timely and accurate order fulfilment to retail and distributor partners. The role requires coordination with the sales and finance teams to maintain a seamless operation, resolve order issues and deliver exceptional customer service. Key Responsibilities • UK Wholesale & International order management – from processing orders, to liaising with the 3PL to ensure orders and picked/packed and delivered on time., • Complete relevant documentation for the international market to ensure smooth delivery or collection of orders within the agreed SLAs., • Building relationships with retailer and distributor supply chain teams, ensuring emails and queries are resolved in a timely manner, whilst ensuring clear communication of order updates and flag any stock issues., • Attend retailer/distributor partner monthly calls as and when necessary to support the sales team., • Working closely with the sales team, ensuring alignment on orders and stock allocations, • Investigate and resolve any stock discrepancies and shortage claims. Working with sales and finance to resolve in a timely manner & reflecting in the ERP system., • Processing all Free of Charge orders for both internal and external demands., • Managing Head Office stock cupboard. Ensuring sufficient stock is held and tracking maintained., • Coordinate and process staff quarterly allocation orders., • Manage and coordinate rework orders with our 3PL, such a tester conversion, limited edition kitting & Christmas productions. Ensuring the 3PL have a planned schedule of works completed within agreed timeframe, whilst maintaining ERP system with stock reflections, • Maintain inbound deliveries with the 3PL by ensuring booking slots are raised, • Support 3PL and department during stock take, • Undertake regular visits to the 3PL (based in London), • Manage EDI integrations and facilitate on boarding of retailers, • Provide admin support for the Sales team for NLF input as and when required., • Provide cover & support for Customer Care during peak and times of absence. The Ideal Candidate Key Skills and Requirements;- • Degree level or equivalent qualification., • Minimum 3 -5 years’ experience in operations/logistics/relationship management/customer care roles, • Industry Experience in beauty, luxury retail, fashion., • Order management and wholesale operations, • International shipping and export documentation, • Strong skills in ERP Systems experience – Cin7 would be preferable., • Natural cross functional collaboration skills, • Strong aptitude for Data analysis & Reporting, • Proactive Problem solving, • The ability to adapt to change, • Demonstrate exceptional attention to detail, • Strong organisational qualities, a strong communicator – with the ability to forward-plan., • Ability to manage a sometimes-heavy workload and to work well under pressure., • Humble, resilient, honest, reliable and empathetic, • Happy with hybrid working; 4 days in office and 1 day at home.

Job Title: Customer Development Executive Location / Region: Kilburn & Surrounding areas Industry: Convenience & FMCG Contract Type: Permanent, Full time Working Pattern: Monday-Friday (No Weekend Working) Salary / Rate: £32,000 basic + 20% Bonus Other Benefits: Company Vehicle + Fuel Card The role at a glance We’re recruiting an enthusiastic Customer Development Executive to represent Carlsberg Britvic across Kilburn and surrounding areas. You’ll build strong relationships key decision-makers in store, secure additional displays, increase distribution and drive sales and visibility for their well‑established product range. This role is ideal for someone with field sales or direct selling experience who enjoys autonomy, building relationships and delivering results in a fast‑paced retail environment. This is a great opportunity to represent a leading brand and work with a range of well-known products. Not only does this opportunity give you a wide range of experiences, but you’ll also have continuous support from colleagues, fantastic career growth opportunities and excellent perks. About Us McCurrach is part of Avidity Group Ltd, the parent company of a group of sales and marketing agencies (McCurrach, Standout, Wave, Thumbprint & Zing). We increase sales at the point of purchase. We are a leading field sales and marketing agency that helps brands sell more through a multi-faceted approach. We work with household names across various industries and are dedicated to delivering an outstanding service and optimising results. Be yourself and grow, have your voice heard, and develop your career with flexible working policies and an abundance of opportunity with a sustainable, forward-thinking agency. About Carlsberg Britvic Team Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to some of the most iconic and popular beers & soft drinks, including Carlsberg Danish Pilsner, 1664, Poretti and Brooklyn to ale favourites such as Hobgoblin and Wainwright. For soft drinks, Carlsberg Britvic’s brands include J2O, Robinsons, Tango and London Essence along with the licence rights to the Pepsi portfolio in the UK including Pepsi MAX, 7UP, Lipton Iced Tea and Rockstar Energy. With a strong national footprint, the Carlsberg Britvic business includes 6 production facilities and 16 logistics depot’s servicing customers up and down the UK. As these two historical businesses have come together, the one common goal remains, and that is ensuring our people succeed. In this role as Customer Development Executive, you will help grow Carlsberg Britvic market share within your defined territory. Working as part of a successful team, you will drive sales of our fantastic portfolio of Beers, Ciders and Soft Drinks by maximising brand availability and visibility in Symbol and Independent stores. This is a unique opportunity to join this exciting partnership, where we will equip you with the necessary tools, training, and support to succeed. What You’ll Be Doing Working with a Regional Sales Manager, and selling our amazing Soft Drinks and Beers portfolio, you will be responsible for making face-to-face contact with Convenience (Symbol & Independent) retailers, establishing and retaining new business opportunities, and delivering a business plan for your territory focused on maximising sales opportunities. If you bring the energy and passion, we will support and develop you to: • Partner with our customers by building outstanding relationships in convenience stores, understanding retailer’s needs, their local consumers, and executing solutions., • Adopt a full category based selling approach to growing and developing every outlet you work with for the benefit of both the retail outlet and Carlsberg Britvic., • Create a winning territory business plan and take a business development approach in your territory to grow sales and market share., • Use data and evidence-based retailer successes to drive best practice in your territory, region, and across the team., • Develop a growth mindset and adaptable approach that demonstrates an ability to offer alternative approaches to tackling challenges and winning over your stores. What We’re Looking For We are ideally looking for a candidate who has the following skills and experience, but if you’re excited about this role but your experience doesn’t align perfectly, we still encourage you to apply you might be just the right person for our team. You’ll need: • You are a fun, passionate, driven, and target-orientated team player who can bring brands to life!, • Your entrepreneurial style means that you thrive on being the key contact for customers, driving new business, and maintaining sustainable relationships., • You are eager to win, advocating our brands and putting consumers at the heart of what we do and sell., • Strong communication, presentation, and interpersonal skills will be key to your success in this role., • Good administration, organisational and planning skills, commercially astute with great negotiation techniques., • Self-motivated & IT and Social Media literate., • Strong and Resilient with the personal energy and will to act at pace., • Participating as part of a team in a proactive manner., • Full valid manual driving licence, eligibility to work in the UK and live within a 60-minute commute from the location of the role all essential. Nice to Have: • Experience working in Convenience or FMCG., • Merchandising or POS execution experience, • Direct selling skills What You’ll Get in Return – Benefits and Perks At McCurrach, we recognise that people are the key to our success. That’s why our benefits package is designed to offer continuous support, learning and development opportunities delivered by our in-house L&D team, support your wellbeing and work-life balance. Our competitive benefits package includes: • Competitive salary and remuneration: annual pay reviews, performance bonuses and early pay access, • Transport: Company vehicle and fuel card, • Flexible working policies: SMART working options for all staff members, • Flexible annual leave entitlement: 23 days paid holiday + bank holidays (increasing with length of service) and the option to purchase 5 additional annual leave days, • Family friendly policies: enhanced sick pay, maternity/paternity leave, carers leave and parental leave, • Health and Wellbeing: Employee assistance programme, including 8 face-to-face counselling sessions, wellness taskforce, community of mental health first aiders and wellness workshops, • Learning and development: PDR objectives, mentorship, career development plans, access to internal vacancies across all our Group Agencies, • Additional perks: discounted private healthcare, retail discounts, daily lunch allowance and life assurance What Happens Next • First step is to apply via our iCIMS page in just a few minutes (click the apply button!), • Your application will be reviewed by our recruitment team, • If your application is a good match, you’ll initially have a short call with a member of our Avidity Group Recruitment Team. If unsuccessful, you’ll only receive an email informing you at this stage, but don’t worry, we’ll keep your details on file in line with our data protection policy and you may be contacted about future roles!, • The next stage is a short interview with the hiring manager, • You’ll then be given quick feedback and next steps (if applicable) If you’re looking for more information on the role, contact our recruitment team on recruitment@weareavidity.com referencing the job title and ID number, and a member of our team will get back to you shortly. We have a fantastic track record of retaining colleagues and redeploying them into our other brand teams across Avidity Group. We are always looking for talented individuals to join our group of agencies. If this role isn’t the right fit for you, submit your CV for general consideration. Our Commitment to Diversity, Equity and Inclusion Feel empowered to be your best and authentic self in a safe and supportive working environment. Our colleagues come from a variety of backgrounds, education, experience levels, age groups, religions and ethnicities. We’re committed to inclusive and blind recruitment practices, providing forward thinking policies e.g. transgender and Ramadan polices, and celebrating diversity through engagement sessions for key events e.g. Pride, International Women’s Day and Black History Month. Discover What It’s Like to Work for Us A place where you can be yourself and grow. Our aim is simple - to create a workplace that allows you to be your authentic self, in an environment that supports your wellbeing and development. Build a career that works alongside your lifestyle, allowing you to achieve a healthy work-life balance. Learn more about our culture and what it’s like to be a member of our team: Join an award-winning sales and marketing team. Read more about our commitment to our colleagues here.