Business Manager
4 days ago
Woolavington
Due to continued growth, we are seeking a capable, organised, and delivery-focused Business Manager to take ownership of a key service area within the business. As an Equal Opportunity Employer, we welcome applicants from all backgrounds. What matters most is your ability to lead people, manage workflows, and deliver results. As Business Manager, you will have full responsibility for the successful delivery of a portfolio of environmental testing and remediation projects across the UK. You will manage people, processes, and performance, ensuring work is delivered safely, on time, within budget, and to agreed service levels. You will lead a combination of office-based coordinators and field teams, while acting as the senior point of contact for clients and internal stakeholders. This is a hands-on management role suited to someone who is comfortable taking ownership, improving systems, and maintaining high standards. Specialist technical knowledge will be provided. Key Responsibilities Project & Operational Delivery • Own the end-to-end delivery of multiple projects simultaneously, • Ensure projects are delivered on time, within budget, and to required quality standards, • Maintain accurate records, reporting, and documentation, • Support sales activity through effective client engagement and follow-up, • Identify opportunities for repeat business and service growth, • Lead, support, and develop field-based operatives and office administrators, • Recruit, train, and onboard new team members, • Set clear expectations and manage performance against KPIs, • Promote safe working practices and a positive team culture Client & Stakeholder Management • Act as the primary contact for key clients, • Deliver a professional, structured, and responsive service, • Build long-term relationships based on trust and reliability, • Ensure accurate use of CRM and case management systems, • Maintain compliance with Health & Safety, data protection, and company procedures, • Keep up to date with relevant building and environmental regulations (training provided) What We're Looking For Essential • Proven experience in people management and project delivery (3+ years), • Strong organisational skills with a process-driven mindset, • Experience managing field-based or multi-skilled operational teams, • Confident communicator with clients, colleagues, and senior stakeholders, • Strong understanding of Health & Safety in an operational environment, • Experience in environmental services, construction, maintenance, or compliance-led industries, • Sales or commercial exposure within a service-based business, • Calm, professional, and pragmatic, • Reliable, detail-oriented, and delivery-focused, • Comfortable taking ownership and accountability, • Approachable leadership style with clear expectations Job Types: Full-time, Permanent Benefits: • Casual dress, • Company events, • Company pension, • Cycle to work scheme, • Free parking, • Health & wellbeing programme, • On-site parking, • Private dental insurance, • Private medical insurance About Us Mouldex Ltd is a well-established, professionally managed, and growing environmental services company operating across the UK. We help clients protect buildings and occupants through specialist ventilation, moisture control, and environmental risk solutions. We pride ourselves on being practical, people-focused, and process-driven. Our teams deliver high-quality work to clear standards, within agreed timescales, and with excellent customer care.