Information Technology Support Specialist
22 hours ago
Rochdale
IT Support / IT Operations Specialist – Manufacturing Environment (Rochdale) Location: Rochdale, Manchester (Onsite) Contract: 6 Months (Extension Highly Likely) Start Date: ASAP Rate: Open & Negotiable (Outside IR35) Working Hours: Saturday–Monday, 06:00–18:00 + On-Call 18:00–23:00 (Sat & Sun) Are you an experienced IT Support or Operations Specialist looking for a new contract opportunity? We’re supporting one of our clients in the manufacturing sector with the recruitment of an on-site IT Support / IT Operations Specialist to join their new production facility in Rochdale. This role is ideal for someone who enjoys working close to production, combining hands-on IT support with factory systems such as MES, WMS, ERP, and automation technologies. Key Responsibilities • Provide hands-on IT support across both production and office environments, • Support and troubleshoot MES, WMS (WAMAS, Lighthouse), and ERP systems, • Monitor and maintain factory IT infrastructure and networks (Cisco wired & Wi-Fi), • Perform SQL-based troubleshooting and assist with system integrations, • Document incidents, resolutions, and updates using the ITSM system, • Collaborate with internal IT teams, external vendors, and automation specialists Ideal Profile • Proven experience in IT Support or IT Operations, ideally within a manufacturing or industrial environment, • Strong knowledge of Windows, Office 365, SQL, and networking (Cisco), • Hands-on experience with MES/WMS/ERP systems is highly desirable, • Flexible, proactive, and comfortable working independently in a production setting