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Technical Partner Specialist (Europe-based) Location: Europe (remote-friendly, with regular overlap into US hours) About Stream Stream connects hospitality brands to the systems they rely on every day - from Point of Sale platforms like Square, Toast and Shift4, to marketplaces like DoorDash, Deliveroo, JustEat, and Uber Eats. We’re a small, fast-moving startup building the connective layer between restaurant technology platforms. We’re looking for a Europe-based Technical Partner Specialist to own Stream’s technical partner integrations and provide strong coverage across global time zones. This role is globally scoped - you’ll support partners and brands across both North America and Europe, while working closely with Stream’s US-based product, engineering, and leadership teams. What You’ll Do • Own partner integrations end-to-end as the primary technical point of contact for Stream’s partners globally., • Lead partners through the full integration lifecycle: technical discovery, scoping, build, launch, and post-launch optimization., • Act as a hands-on technical expert for partners integrating with Stream’s APIs, webhooks, and data flows., • Support integrations across complex ecosystems including POS platforms and ordering / delivery channels used in the US and Europe., • Troubleshoot integration issues by reviewing logs, payloads, configurations, and API behavior., • Coordinate closely with Stream’s US-based engineering, product, and support teams to drive issues to resolution., • Create and maintain clear partner-facing and internal documentation: quickstarts, integration guides, checklists, FAQs, and best practices., • Take full ownership when things break - managing partner communication, expectations, and follow-through across time zones., • Propose and implement improvements to how Stream onboards, supports, and scales technical partners globally. What You Bring • Experience in a technical, partner-facing role (integrations, solutions engineering, technical support, developer support, technical account management, etc.)., • Strong API fluency - comfortable working with REST APIs, webhooks, JSON payloads, authentication, and environments., • Ability to read API documentation, diagnose integration issues, and clearly explain technical concepts to technical and non-technical stakeholders., • Strong written and verbal communication skills., • Comfort working across time zones and collaborating with US-based teams., • A high-ownership mindset - you’re comfortable operating in a small startup with ambiguity and responsibility., • A service-oriented approach - you care deeply about partner success and will dig in to unblock issues. Nice to Have • Light development or scripting experience (enough to test APIs, validate integrations, or build small internal tools)., • Hands-on experience with tools like Postman or similar., • Experience in restaurant tech, POS, ordering, or delivery platforms., • Prior experience at a startup or small team., • Experience supporting enterprise or multi-location partners. What We Offer • Europe-based, remote-first role, • Competitive, market-aligned compensation, • Equity options - real ownership in the company you’re helping build, • High autonomy and responsibility, • The opportunity to shape Stream’s global technical partner function Why This Role Is Exciting • Global impact: You’ll own technical integrations for partners across the US and Europe., • True ownership: You’re accountable for integration success, not just support responses., • Cross-functional exposure: You’ll work daily with Stream’s product, engineering, and leadership teams., • Startup pace: Decisions get made quickly and implemented., • Career growth: Clear path to senior technical partnership or solutions leadership as Stream grows.

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