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Coffee Island is currently looking for full-time Assistant Manager for its store in central London. Job Summary: The Assistant Manager must support the Shop Manager in the successful day-to-day management of the shop in line with the Coffee Island mission, values and procedures ethics. Main Duties: Staff Leadership & Management - Leading and managing staff to carry out their relevant tasks in line with Coffee Island values and procedures. - Deputizing in the absence of the Store Manager. - Ensuring staff are well informed of company procedures and processes. - Being highly knowledgeable of company procedures and processes. - Coaching barista skill development. - Training staff to appropriate standards. - Providing performance feedback. - Taking responsibility for the financial and operational performance of the shop during shift. Shop Operations: - Opening and closing the store. - Cashing up, balancing and reconcile tills. - Resolving customers complaints. - Ensuring customers' orders are taken in an efficient and engaging manner, - Managing stock, ordering, delivering and collecting in conjunction with Store Manager. - Ensuring all work stations operate smoothly and effectively. - Improving shop operations in conjunction with Store Manager. - Being a Head of the Sales areas of the shop (grindery products and corner gifts). Food and Drink: - Performing Lead Baristas functions to ensure the consistent production in high-quality coffee and beverages. - Ensuring food products are consistently prepared to appropriate standards. Financial and Sales: - Ensuring the till is operated in line with relevant procedures. - Acting in the best interest of the business. - Providing daily information for store sales to the manager. - Seeking to minimize costs and maximize the revenue. - Shifting logistics, documentation and communication. Health & Safety and Hygiene - Ensuring that Health and Safety standards are adhered to all times. - Conducting training with staff as required. - Completing appreciate Health & Safety forms and checklists in line with the Coffee Island procedures. Requirements: - High School Diploma - At least 1 year of previous coffee experience - At least 1 year of management experience - Latte skills are preferred - Has a passion for coffee, food and cafe culture - Understands and values the importance of customer care & hospitality - Has a commitment to consistency in quality, speed and intelligent customer service - Has the ability to multitask and work in a fast paced environment - Is a mature & motivated team player - Has a strong work ethic and a proactive attitude - Must be fluent in written and spoken English Benefits: - Competitive wage depending on experience & qualifications· - Extra team incentives & product perks - Specialised training & brewing skills development - Open-door communication - Ability to advance your career - Opportunity to earn certification by the Specialty Coffee Association (SCA)
NOXY BROTHERS is a fast-growing speciality coffee business. We are looking for coffee and people enthusiasts to join our team at out busiest location in Russell Square To be a part of the growing Noxy team you need to: - Be outgoing, with a warm personality and a great attitude - Be proactive, with a strong work ethic and willingness to pitch in whatever the task - Be passionate about customer service, delivering the very best product quality, including attention to detail, efficiency, quality and product knowledge and customer experience. - -Ensure clean and efficient daily set-up, pack down and the correct stock and equipment are in place for each service. - Have experience working within hospitality with a good track record. FOH responsibilities Besides all the previous we need: - Amazing at customer service - Foodie enthusiast - Attention to details - Creative with display - Willing to learn - Clean and organized Barista responsibilities include but are not limited to: Help manage coffee quality. Maintain a safe, hygienic and presentable work environment, following approved operating procedures, food safety guidelines and health and safety regulations Maintain and clean equipment grinders, coffee machine, etc. As a business Noxy is growing and there will be numerous roles to fall into as our business grows. Our equipment Our Baristas will be working with : - La Marzocco Linea PB 3 group - Malhkonig EK-43 Grinder - Mazzer V Electronic - We offer training in several aspects as part of our development path, including: - Barista Training - SCA Barista Training - Latte art - Brewing Minimum contracted hours: 30H per week ( 40 with possibility for extra hours) £12- £14 per hour for Barista ( Depending on Experience) - Lunch is on Us!! If this sounds good to you, send us your CV and a note