1,384 Best senior engineer Jobs in London (February 2025)

Operations and Customer Service Assistant (part-time)

We are looking for an Operations and Customer Service Assistant to support our patient-facing company operations. The Operations and Customer Service Assistant will join the operations team with primary responsibilities being providing assistance to patients and preparing orders of our innovative medical device direct-to-patients. Key responsibilities - Customer support: Provide support for patients via email and phone calls by providing information, resolving issues and where relevant, liaising with the technical/engineering team. Look for improvements to our customer service processes to ensure we continue to provide an exceptional and user-friendly patient experience. - Pick-and-pack fulfilment: Follow established procedures to efficiently and accurately prepare patient diagnosis kits for shipment. Undertake these tasks with a high attention to detail to avoid errors. Identify opportunities to improve our service delivery processes to increase efficiency and patient satisfaction. - Client support: Communicate with healthcare professionals who use our system and support their questions and requests. Escalate and document issues that require the attention of senior team members. - Processes, procedures and policies: Support other business operational procedures according to organisational objectives where needed, including inventory organisation About you - Customer service experience: Have prior experience communicating with patients or customers across mediums. - Keen attention to detail: Ability to quickly pick up processes, whilst being meticulous and precise. - Tech Literate: A good grasp of basic technology, allowing you to navigate the systems and software we use, including our custom web platform, customer service portal, fulfilment system and basic functions of Google sheets/Excel. What’s in it for you? - Chance to work at an exciting, growing company: We provide a fun and entrepreneurial work environment within an exciting high-growth business - Help people: You will use your skills to make a real difference to the lives of millions of people all over the country (and the world) - Great team: You will be joining an experienced, friendly and extremely talented team. - Benefits: Alongside a competitive remuneration package and flexible hours, you receive fresh fruit, social events… and many other perks we continue adding as the company grows. We put time and care into finding passionate, committed people, who look out for each other and are prepared to go the extra mile to help Acurable achieve our mission. If that sounds like something you’d like to be a part of, we’d love to hear from you. *successful applicant(s) will require a clear DBS check.

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MBI plumbing and heating solutions

Full Time & Part Time Positions Available About the Role We are seeking experienced Gas Safe registered heating engineers to join our team in both full-time and part-time capacities. The successful candidates will be responsible for installing, servicing, and maintaining domestic heating systems and boilers across our service area. Key Responsibilities Perform domestic boiler installations, including system design and configuration Conduct annual boiler services and safety checks Diagnose and repair faults in heating systems and controls Complete all necessary documentation and certificates for installations and maintenance Provide expert advice to customers on heating system efficiency and maintenance Respond to emergency call-outs during assigned shifts Maintain van stock and tools in good working order Ensure compliance with all relevant safety regulations and industry standards Required Qualifications Valid Gas Safe registration Level 3 NVQ Diploma in Gas Engineering or equivalent Current ACS certification Valid UK driving licence Minimum 3 years' experience in domestic heating installation and maintenance Essential Skills Strong knowledge of various domestic boiler types and heating systems Excellent fault diagnosis and problem-solving abilities Good communication skills and customer service orientation Ability to work independently and manage own schedule Strong attention to detail and commitment to safety Physical capability to handle tools and equipment Basic IT skills for documentation and communication Working Hours Full Time: Monday to Friday, 8:00 AM - 5:00 PM 40 hours per week Weekend rotation for emergency call-outs (paid extra) Part Time: Minimum 20 hours per week Flexible scheduling available Optional participation in emergency call-out rota Benefits Package Competitive hourly rate based on experience Vehicle provided with fuel card Tool allowance Uniform provided Pension scheme 28 days holiday (pro-rata for part-time) Ongoing training and development opportunities Health and safety equipment provided Overtime opportunities available Location Coverage area: [Insert specific UK region] Must be willing to travel within service area Health & Safety Requirements Strict adherence to Gas Safe regulations Compliance with company health and safety policies Regular safety training participation Proper use of PPE at all times Career Development Opportunities for additional certifications Progression to senior engineer roles Mentoring opportunities for apprentices Regular skills updates and training To apply, please submit your CV, Gas Safe registration number, and a cover letter detailing your relevant experience. Please

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