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Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager. When ERP software sits at the heart of a business, customer service isn’t a function – it’s a promise.

The Service Delivery Manager will report directly into the Regional Quality & Performance Manager within Clinical Operations. They will work collaboratively with the Regional Quality & Performance Manager, Area Quality Assurance Leads and support services facilitating a smooth running of the assessm

Youll be at the heart of planning and delivering IT projects managing procurement and driving continuous improvement in service delivery. Are you passionate about delivering exceptional IT services and leading high-performing teams GLF Schools is seeking an. IT teams are empowered well-managed and d

Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. Benefits & Package for a Service Delivery Manager:. Key Skills and Experiences of an Service Delivery Manager:.

Liverpool Social Security and Child Support Tribunal sits within HM Courts & Tribunals Service (HMCTS) NW region, led by our Cluster Manager and supported by the Operations Manager and Court Delivery Managers. You are responsible for the smooth running of the Liverpool Social Security and Child Supp

A prestigious UK university is seeking an experienced Event Manager to join its team.

This role involves managing multidisciplinary teams, overseeing supplier relationships, and ensuring the delivery of high-quality digital services. A government project delivery team in the UK is seeking a dedicated individual to lead the projectdelivery.

Work collectively with clinicians and managers to ensure effective delivery of service objectives across all relevant services. Re-design the service in order to maintain delivery of service targets whilst improving quality, efficiency and effectiveness of services. Lead Surgical service delivery in

Instead, the IT Operations Service Delivery Manager role is about. IT Operations Service Delivery Manager. Are you passionate about redefining what great IT service delivery looks like?.

As a Service Delivery Manager within our team here at Vanquis, you’ll be at the heart of ensuring our IT services meet the evolving needs of the business—acting as the vital link between our customers and the operational IT teams who deliver for them. Ensure IT services consistently meet agreed

If you’re customer focused, intent on delivering excellent service, enthusiastic about leading and motivating a team, then this role gives you the opportunity to play a pivotal role within HM Courts & Tribunals Service (HMCTS). Our Delivery Managers play a critical role helping deliver justice. Yo

We are seeking a highly capable and experienced Service Delivery Manager to lead our onsite team at a leading tech company. Proven experience managing service governance programs, including service reviews, QBRs, SLAs, and escalation processes. Success in this role requires a solid understanding of

We are now looking for a highly capable, service‑focused Service Delivery Manager to join our UK IT Operations team and play a key role in ensuring reliable, high‑quality IT services across Odevo UK. Exciting Opportunity! Join Odevo as a Service Delivery Manager. Oversee IT service delivery acro

Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager. As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most.

A government court service in Liverpool is seeking an individual for a leadership role in the Social Security and Child Support Tribunal. The candidate will manage a team to ensure smooth operations and provide high-quality customer service.

Your deliverables as Service Delivery Manager will include, but are not limited to:. Track record of delivering in Service Delivery Management or related roles. Demonstrated ability managing service delivery for large or complex clients.

A leading tech enterprise in the UK seeks an experienced Service Delivery Manager to manage operational delivery of data governance services. This role requires strong expertise in ITIL and experience in customer-facing situations, along with a mindset focused on service excellence. The ideal candid

A retail company in the United Kingdom is seeking a Service Delivery Manager to oversee IT service performance and governance. The role emphasizes strong stakeholder engagement and requires expertise in contract management and IT service excellence.

We are looking for an experienced and dynamic Service Delivery Manager to oversee the efficient, reliable, and customer-focused delivery of IT services across the organisation. In this role, you will lead the IT Service Desk team, ensure high levels of customer satisfaction and efficient service res

Driving improvements in service delivery processes, performance, and client satisfaction. If you re ready to lead, inspire, and take service delivery to the next level, we d love to hear from you. IT services department and play a central role in the leadership team.

Leidos is looking for a Service Delivery Manager to partner with Manchester Airport Group (MAG) and drive service excellence across four airport sites. Service Delivery Manager – Manchester Airport Group. Own SLA management, performance reporting, cost control, and resource allocation to ensure ef

As the Service Delivery & Performance Manager, you will ensure the delivery of high-quality IT services across the business. Service Delivery & Performance Manager. We are representing a well renowned company in the midst of transformation and change who are looking for a Service Delivery & Performa

We’re looking for an experienced IT Service Delivery Manager to join our Group Finance team. Proven experience in Service Delivery Management within financial or regulated environments. Legal & General (L&G) is a leading UK financial services group and major global investor.

You will lead all aspects of service delivery, ensuring high-quality performance across AV and collaboration services. A global technology company is looking for a skilled Service Delivery Manager to oversee their onsite team at a leading tech firm. The ideal candidate will have over 5 years of expe

As IT Service Delivery Manager you will be responsible for managing and planning the daily operational activities within the service delivery teams. We are seeking an experienced IT Service Delivery Manager to join our team who will be responsible for owning the end-to-end operational services for o

Benefits & Package for a Service Delivery Manager:. Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in Service Delivery Management to act as the key point of c

A global finance software provider is seeking a Service Delivery Manager in Greater London. This role involves ensuring the successful delivery of services to clients and maintaining high customer satisfaction. Applicants should have a proven track record in service delivery management and strong co

A national IT Support and Telecoms provider in the UK is seeking a Service Delivery Manager to lead a team and oversee IT environments. This role requires 5+ years in the IT managed services sector, strong Microsoft Server experience, and effective client relationship skills.

Technimove is looking for a Service Delivery Manager to own, manage, and continually improve the delivery of Managed Services and operational service engagements, ensuring high service quality, customer satisfaction, financial control, and contractual compliance. Strong experience in IT service deli

A dynamic software company in the United Kingdom is seeking a Service Delivery Manager. In this role, you will act as the ambassador of the Assure offering, ensuring seamless delivery and managing client relationships with a 'Client First' approach.

You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high‑touch, fast‑paced corporate or professional services environment. IT Service Delivery Manager - Investment Firm, London - TWE43518. An unique opportunity has arisen

Are you an experienced IT Manager or Service Delivery Lead who's ready to take ownership of multiple sites rather than just one? Would you like to join a forward‑thinking trust that embraces digital innovation, invests heavily in technology, and gives you the autonomy to shape how IT services are

A leading tech solutions provider is seeking a Service Delivery Manager to ensure client satisfaction and maintain service excellence. In this customer-facing role, you'll advocate for client needs, manage service delivery, and collaborate with technical teams. Ideal candidates will have experience

We are looking for a DV-cleared Service Manager to oversee the delivery of a Cross Domain Service for a UK Government client. Venn Group – Service Manager (DV Cleared) (Intelligence / UKIC). Driving service improvement, configuration management, and asset management.

A financial wellbeing organization seeks a Senior Delivery Manager to lead the delivery of high-risk digital products aimed at improving financial wellbeing across the UK. The role involves mentoring delivery managers, managing multi-disciplinary teams, and driving the adoption of agile methodologie

Service Delivery Oversight: Manage end-to-end service delivery, ensuring services meet quality standards, performance metrics, and contractual agreements. As an SDM, you will be a key player in ensuring the seamless end-to-end delivery of services while maintaining a sharp focus on customer satisfac

The postholder will work closely with the wider transformation senior leadership team with a distinct focus on service delivery to ensure our services are high quality, sustainable, commercially sound and consistently excellent for our customers. Senior experience leading service delivery in consult

A well-renowned company in the United Kingdom is searching for a Service Delivery & Performance Manager to join their team. The role involves ensuring the delivery of high-quality IT services, managing performance, and negotiating SLAs. Candidates should have proven experience in IT service delivery

The Delivery Manager will have a full understanding of either, or both, Agile and Waterfall delivery methods, and manage change initiatives from start to finish, including co‑ordination of Procurement, and Budget Management. The Delivery Manager (DM) is responsible for successfully delivering IT b

A leading consultancy is seeking a Service Delivery Manager / Technical Platform Owner for a 6-month contract, remote in England. Candidates should have service delivery management experience with a good knowledge of agile and DevOps methodologies. This position offers a chance to significantly impa

As a Service Delivery Manager (SDM) within our Data Platform Managed Services team, you will play a crucial role in ensuring client satisfaction, maintaining service excellence, and driving continuous improvements. You will collaborate closely with teams based in the UK, Bulgaria, and India, working

Experience in service design, with a user-centred and strategic approach to designing and improving digital services – being able to lead and support others in the design of existing and new services and being able to communicate how user centred design helps to meet objectives. Ensure the platfor

In this role, you’ll support the Service Manager in overseeing several key functions, including referrals, medical reports, document assessment, laboratory results and general clinical administration. Improve processes to enhance patient experience and service efficiency. If you're passionate abou

As a Service Delivery Manager, you will be responsible for overseeing the end-to-end delivery of IT services to Odevo UK and its Operating Companies. We are now looking for a highly capable, service-focused Service Delivery Manager to join our UK IT Operations team and play a key role in ensuring re

The postholder will work closely with the wider transformation senior leadership team with a distinct focus on service delivery to ensure our services are high quality, sustainable, commercially sound and consistently excellent for our customers. Programme Manager & Head of Service Delivery. This ro

As the Ecommerce Service Delivery Manager, you will play a pivotal role delivering and enhancing the digital experience for our customers. Proven experience in service delivery management, or similar experience in project management. Ensure integrations—such as payment gateways, fulfilment partner

A leading insurance company in the UK is looking for a Services Manager to lead a small team, ensuring high standards of service performance and customer satisfaction.

A telecommunications and technology company is seeking a Service Delivery Manager to oversee customer contracts and drive service delivery improvements. This hybrid position requires expertise in Service Delivery Management, with responsibilities including managing client relationships and service p