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Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager. When ERP software sits at the heart of a business, customer service isn’t a function – it’s a promise.

A leading consulting firm in Cheltenham is seeking a DV-cleared Service Manager to oversee the delivery of a Cross Domain Service for a UK Government client. Essential skills include experience in managed services within the public sector, strong stakeholder management, and an active DV Clearance. I

The Service Delivery Manager will be responsible for ensuring the seamless delivery of IT services across both internal teams and managed service providers (MSPs). Implement best practices and continuous improvement initiatives to optimise service delivery processes internally and externally. Proven

Technimove is looking for a Service Delivery Manager to own, manage, and continually improve the delivery of Managed Services and operational service engagements, ensuring high service quality, customer satisfaction, financial control, and contractual compliance. Strong experience in IT service deli

The Contact Manager has responsibility for Service operation, followed by the day-to-day management and delivery of contracted services to the client account. This involves working with internal and client stakeholders to ensure all services are set up and delivered to contractual Service Level Agre

Youll be at the heart of planning and delivering IT projects managing procurement and driving continuous improvement in service delivery. Are you passionate about delivering exceptional IT services and leading high-performing teams GLF Schools is seeking an. IT teams are empowered well-managed and d

Looking for a commercially aware Service Delivery Manager. Experience as a Service Delivery Manager or similar, with Agile experience. Manage a heavily outsourced environment with multiple third-party suppliers/MSPs to ensure quality service delivery.

GDS Local is a specialist unit within the Service Transformation Directorate that bridges central and local government digital delivery, ensuring GDS platforms and expertise reach all levels of public service to create seamless citizen experiences. As a Senior Delivery Manager, you’ll:. The Govern

An experienced service delivery manager / designer or delivery manager with good knowledge of service delivery. Service Delivery Manager / Technical Platform Owner. Formal documentation of the existing live service (some service design work).

A leading technology services firm is looking for a Service Delivery Manager (SAP) to oversee a high-scale SAP landscape for a luxury fashion brand. The candidate will drive end-to-end application development and support, managing vendor relations and optimizing service delivery.

As a Service Delivery Manager (SDM) within our Data Platform Managed Services team, you will play a crucial role in ensuring client satisfaction, maintaining service excellence, and driving continuous improvements. The Telefónica Tech UK&I hub has an end-to-end portfolio of market leading services

A reputable Managed Service Provider in Brighton is seeking a Service Delivery Manager to lead their IT services department. This role involves managing a team of 6 technicians while enhancing service delivery and client satisfaction.

A Multi Academy Trust in England is looking for an experienced IT Service Delivery Manager. This pivotal role requires overseeing regional IT Technicians, ensuring high-quality service delivery, and managing IT projects across multiple school sites.

A leading technology partner in Greater London is looking for a Service Delivery Manager (SDM). The ideal candidate will have significant experience in telecommunications infrastructure and management roles, with a strong focus on team motivation and service delivery. The successful candidate will b

The ideal candidate will have a background in Service Delivery Management to act as the key point of contact for assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. If you have the required skills and experience

The Service Delivery Manager will report directly into the Regional Quality & Performance Manager within Clinical Operations. They will work collaboratively with the Regional Quality & Performance Manager, Area Quality Assurance Leads and support services facilitating a smooth running of the assessm

A leading tech solutions provider is seeking a Service Delivery Manager to ensure client satisfaction and maintain service excellence. In this customer-facing role, you'll advocate for client needs, manage service delivery, and collaborate with technical teams. Ideal candidates will have experience

Service Delivery Manager (SDM). Service Delivery Manager (SAP) — Luxury Fashion Retail. You’ll own service outcomes, orchestrate multi‑vendor teams, drive platform modernization, and safeguard business continuity across core retail processes:.

I'm working with a well-established technology services organisation that's looking to appoint a Service Delivery Manager to take ownership of service performance across a portfolio of enterprise clients, with a strong focus on network-led and infrastructure services. As Service Delivery Manager, yo

What you’ll be doing as our Service Delivery Manager (SDM). Service Delivery Manager (SDM). Service Delivery Manager (SDM).

This role includes managing service delivery, ensuring adherence to service level agreements and developing strong customer relationships. A service operations firm is seeking a Contact Manager in Greater London. Candidates should have a proven background in Client Services Management and in-depth k

Service Delivery Manager - Heathrow Airport - Full-Time, Nights - 42 hours per week - £40,382. To attend regular customer service training to keep abreast of current trends and legislation. To assist the Contract and Operations Managers in recruitment of staff.

We are looking for an experienced IT Delivery Manager to lead the end-to-end delivery of cloud-based digital services, helping ensure safer recruitment and stronger public protection. You’ll bring significant experience of digital delivery in technical environments, with a strong grasp of Agile an

IT Service Delivery Manager page is loaded## IT Service Delivery Managerlocations: Londontime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR1001316When you join EDF Trading, you’ll become part of a diverse international team of experts who challenge conventional ideas, t

The Service Delivery Manager is a senior operational and service role accountable for ensuring the successful delivery of high-quality end-to-end services to customers. With key focus on service outcomes, operational excellence, and stakeholder alignment, the Service Delivery Manager plays a key rol

Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Service Delivery Manager – IT, M365, Cloud, ServiceNow, SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London).

A family-owned security systems company located in London is seeking a Service Account Manager to oversee client accounts and service contracts. The role requires expertise in service and project installation management, with a focus on problem-solving and client communication.

Driving improvements in service delivery processes, performance, and client satisfaction. If you re ready to lead, inspire, and take service delivery to the next level, we d love to hear from you. Working closely with the Operations Manager and wider leadership team to influence strategy and growth.

A leading service provider in Greater London is seeking a Contact Manager responsible for overseeing service operations and managing client relationships. This role involves ensuring that services meet contractual agreements while working closely with both internal teams and clients. The ideal candi

Leidos is looking for a Service Delivery Manager to partner with Manchester Airport Group (MAG) and drive service excellence across four airport sites. Service Delivery Manager – Manchester Airport Group. Own SLA management, performance reporting, cost control, and resource allocation to ensure ef

As the Service Delivery & Performance Manager, you will ensure the delivery of high-quality IT services across the business. Service Delivery & Performance Manager. We are representing a well renowned company in the midst of transformation and change who are looking for a Service Delivery & Performa

We’re looking for an experienced IT Service Delivery Manager to join our Group Finance team. Proven experience in Service Delivery Management within financial or regulated environments. Owning and updating the IT Service Catalogue to ensure accurate and accessible information.

A global technology company is looking for a skilled Service Delivery Manager to oversee their onsite team at a leading tech firm. You will lead all aspects of service delivery, ensuring high-quality performance across AV and collaboration services. This full-time role is based in Madrid and offers

As IT Service Delivery Manager you will be responsible for managing and planning the daily operational activities within the service delivery teams. We are seeking an experienced IT Service Delivery Manager to join our team who will be responsible for owning the end-to-end operational services for o

We are currently looking for a Remote Service Delivery Manager. You will play a vital role in managing client relationships and driving account growth while maintaining high standards of service delivery and performance metrics. Oversee service delivery against SLAs, analyzing data to resolve issues

The Contact Manager has responsibility for Service operation, followed by the day-to-day management and delivery of contracted services to the client account. This involves working with internal and client stakeholders to ensure all services are set up and delivered to contractual Service Level Agre

Benefits & Package for a Service Delivery Manager:. Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. If you have the required skills and experience as a Service Delivery Manager and are interested in thi

Service Delivery Manager – Oracle Cloud. Senior leadership in managed services or live-service environments. Service Delivery / Operations Leadership.

Reporting to the Global Payroll Manager – Payroll, the Enterprise Service Manager (ESM) is a strategic and hands‑on position responsible for the successful planning, designing and execution of global payroll delivery without friction to Vistra clients. Enterprise Service Manager – Global Deliv

As a Service Delivery Manager at Aptitude, you will be the ambassador of our Assure offering, ensuring seamless delivery according to contractual obligations. Your role is crucial in ensuring that SLAs and KPIs are met throughout the contract lifecycle, highlighting the value derived from our servic

A leading tech solutions provider is seeking a Service Delivery Manager to ensure client satisfaction and maintain service excellence. In this customer-facing role, you'll advocate for client needs, manage service delivery, and collaborate with technical teams. Ideal candidates will have experience

A global finance software provider is seeking a Service Delivery Manager in Greater London. This role involves ensuring the successful delivery of services to clients and maintaining high customer satisfaction. Applicants should have a proven track record in service delivery management and strong co

Senior Delivery Manager - Government Digital Service - G7. GDS Local is a specialist unit within the Service Transformation Directorate that bridges central and local government digital delivery, ensuring GDS platforms and expertise reach all levels of public service to create seamless citizen exper

As the Ecommerce Service Delivery Manager, you will play a pivotal role delivering and enhancing the digital experience for our customers. Proven experience in service delivery management, or similar experience in project management. Ensure integrations—such as payment gateways, fulfilment partner

Support the Technology Service Delivery Management team to maintain a strong service relationship with business stakeholders through regular engagement, ensuring continued buy in, transparency of decision making and evangelising the continued value of the Service Delivery capabilities. The Service D

Liverpool Social Security and Child Support Tribunal sits within HM Courts & Tribunals Service (HMCTS) NW region, led by our Cluster Manager and supported by the Operations Manager and Court Delivery Managers. You are responsible for the smooth running of the Liverpool Social Security and Child Supp

A prestigious UK university is seeking an experienced Event Manager to join its team.

A government project delivery team in the UK is seeking a dedicated individual to lead the projectdelivery. This role involves managing multidisciplinary teams, overseeing supplier relationships, and ensuring the delivery of high-quality digital services.