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As part of this, two Client Service Director roles have been created to strengthen senior leadership across key regions – one in London, another in the North West UK. Build and lead a team of Corporate Account Directors / Client Executives. Drive service excellence and consistent client outcomes.

Director of Tenant Services 6 Month Interim Contract £950 to £1250 per day Norfolk (Hybrid) We are seeking an experienced and strategic housing leader for an exciting interim opportunity as Director of Tenant Services with a respected housing organisation. Key Responsibilities Provid

Service Director of Strategy & Communications. We are looking for a dynamic Service Director of Strategy & Communications to develop and lead high‑performing functions at a pivotal moment in our organisational journey. Bringing together corporate strategy, policy and performance, along with commun

The Senior Director, IT Service Management is responsible for ensuring the readiness of the InvestCloud Private Markets Network (PMN) across product technology, participant service management, and IT operational elements. Own the Service Introduction plan and book of work, coordinating across Produc

This role requires extensive experience in IT service delivery management, strong leadership skills, and a proven track record in enhancing customer experiences.

A leading Building Services FM company based in Central London seeks an experienced HVAC Service Director to lead its service and maintenance division. Ideal candidates will have a strong background in HVAC systems, leadership experience, and a track record of expanding service contracts.

Central Bedfordshire Council is seeking an exceptional leader to step into this key role of Service Director – Adult Social Care. You will oversee a broad remit spanning assessment, care management, provider services, mental health (under a S75 agreement), safeguarding and quality supported by a

Leading a workforce of around 600 colleagues and a broad portfolio of critical frontline services, you will shape a single, coherent operating model across Prevention, Reablement, STAR (Home support service), learning disability provision, Day Opportunities, Extra Care, Cransport, Community Alarms S

Director, International Tax and Transaction Service, Financial Services, London/Leeds. If you’re an experienced senior manager or director with an interest in Banking, Insurance and/or Wealth & Asset Management and want to further build on your industry knowledge and expertise, you can be certain

A global enterprise is seeking an experienced Technology Services Director to drive the transformation of its technology services. This interim role focuses on leading the migration to Azure, stabilizing service quality, and implementing a scalable vision for service delivery.

Following a restructure across the organisation, including within children’s and education services, we have created three new posts within the directorate, and we are now seeking an outstanding. Service Director - Education and Skills. While we have come so far, there is more to do; breaking down

As Account Director – Business Development, Service Provider, you will play a pivotal role in acquiring new service provider partners in Germany while also driving significant growth with a select group of high-potential new partners in the UK. Account Director (Service Provider). Identify, target

A leading charitable organization in Greater London is seeking a Programme Director – Service Development to enhance education for autistic children.

As the Service Delivery Director you are accountable for defining front line customer service strategy for our Viator-Experiences business. Director+ level with 10+ years experience in Customer Operations, Service Excellence or CX Transformation. Drive the strategy for customer first service deliver

A leading engineering firm in Greater London seeks a Director to strategically lead the Water Asset Design service line.

Proactively partner with Client Service Data, Insights & Analytics to identify trends, themes, and opportunities to improve service; own the end‑to‑end client service delivery model and monitor client satisfaction. We’re seeking a future team member for the role of Director, Client Service Man

Director, Central Data Service will lead the strategic transformation of Keele’s data landscape. This role will act as the primary contact point to ensure the University develops a coherent approach to Data Services whilst recognising the different requirements across education, research and profe

The successful applicant will thrive in a fast-paced, collaborative environment, leading teams to deliver high-quality financial outputs and improve overall service delivery. A well-established financial organization in the United Kingdom is seeking a Head of Service Charge. This leadership role foc

We are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. We’re inventing the future of customer experience by delivering market‑defining business models, products, services, brand enga

You will manage the account management team which consists of Account Managers and Account Director with overall responsibility for key strategic clients to ensure a best in market level of service. Our client boasts a state of the art performance marketing platform, excellent client services and th

The Life Underwriting Director will play a pivotal role in managing and driving transformational change across their underwriting processes. Define the strategy and plan for Life Adviser Service Operations in alignment with the overall business strategy and goals. Drive and implement transformationa

Reporting to the CIO and Managing Director, the successful Director of Digital Products and Delivery will lead a multidisciplinary delivery organisation of approximately 300 and a blended partner ecosystem. This is a pivotal role in embedding the PDS operating model, shaping how Parliament realises

We believe that collaboration is key by providing effective, strategic, and operational leadership and management, to deliver innovative, efficient, and impactful services with the highest standard of service delivery. Accountable for providing strategic leadership for operational delivery over a ra

A leading financial technology firm based in Greater London is seeking a Service Delivery Director to oversee cloud-based managed services. The successful candidate will drive service governance, manage multi-cloud operations, and ensure compliance with key regulatory standards. They should have sig

We are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. You will play a pivotal role in shaping and delivering Service & CRM Transformation programmes for leading FS organisations particu

A leading catering company seeks an experienced Catering Director to oversee a successful contract on the South Coast, managing street food trucks and hospitality services. The ideal candidate will provide strong leadership to onsite managers, ensuring top-notch service and efficient logistical plan

An established training organization in Greater London is seeking a Director of Customer Experience to lead the design and delivery of an integrated and memorable customer journey across multiple service points. The role emphasizes collaboration and data-driven improvements, ensuring the service ali

The Service Director – Refrigeration is responsible for the strategic leadership, operational performance, and commercial growth of the national refrigeration service business within Integral UK Ltd. Provide operational oversight for the national refrigeration service delivery team, ensuring high

The product suite amongst others includes fund administration services, SPV services, depositary, AIFM and strategic outsourcing solutions. Title: Fund Sales Business Development Director ("BDD"). Develop and maintain a strong network of referrals through external business partners including law fir

Over the last year we have delivered sustained positive improvements and are now looking for an experienced senior leader to build on that progress and lead our core statutory services with confidence and pace. This is a pivotal role within an ambitious, supportive and collaborative Children’s Ser

Service Director, Adult Social Care. You will shape culture, set direction and ensure services are person‑centred, preventative and enabling, with a relentless focus on tackling inequality, embedding anti‑racist practice and delivering joined‑up support across organisational boundaries. Strong

A long-established and highly respected Building Services FM company is seeking an experienced HVAC Service Director to lead and grow its service and maintenance division. As HVAC Service Director, you will take full ownership of the service division, with responsibility for both operational deliver

We’re looking for an experienced and customer-focused assistant director of service charges to lead the delivery of accurate, transparent and compliant service charges across Peabody’s portfolio of around 91,000 properties, with an annual value of approximately £110 million. Reporting to the Di

Digital and Technology Services (DTS) designs, builds and runs the digital services of HMCTS. These services are used by people at vulnerable times. Our responsibilities include supporting, managing and developing digital services, and making sure they are legislatively compliant and fit‑for‑pur

A multidisciplinary consultancy in the UK seeks an Associate Director & Lead Fire Engineer to establish a new Fire Engineering service. The position offers a competitive salary and clear progression to Director as the team expands.

A local government authority in the United Kingdom is seeking a Senior Leader to oversee quality assurance and children's services. The role involves leading fostering, permanence services, and children's homes while driving a transformative agenda to improve outcomes for children. The ideal candida

We are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. We’re inventing the future of customer experience by delivering market‑defining business models, products, services, brand enga

You'll be involved in new service development, conducting thorough assessment to identify gaps and opportunities for new provisions or products, whilst developing innovative concepts for new services and seeking approval through business cases. At Ambitious about Autism, we are looking for a Program

A leading care provider in the UK is seeking a Group Director of Patient Experience to enhance patient care standards by integrating luxury hospitality practices into healthcare. The ideal candidate should possess proven leadership in customer experience, coupled with skills in developing service ex

The ideal candidate will drive ITIL process maturity and optimize service delivery using ServiceNow, managing a £3. With proven leadership skills and extensive experience in IT Service Delivery, you will enhance stakeholder relationships and oversee a high-performing team to deliver exceptional ser

A leading communication service provider is seeking an experienced Account Director to focus on acquiring new service provider partners in Germany and developing existing partnerships in the UK.

We are seeking an entrepreneurial technical professional to pioneer MIM technology adoption and drive new business development across European industrial markets.This is not a traditional sales role; you are a Technology Evangelist.You will bridge the gap between Yibi’s world‑class engineering i

A local government authority in England is seeking a Service Director - Education and Skills to drive improvement across the education system.

Following a period of stabilisation and improved performance, Children and Young People’s Services are entering.

A leading global financial services company in London is looking for a Director, Client Service Manager. This role involves serving as the senior point of contact for major clients, managing complex service issues, and leading a team to deliver exceptional client service. The ideal candidate will ha

A local government authority in England is seeking a Service Director - Education and Skills to lead improvements in the education system.

Assistant Director – Digital, Technology and Change – East Sussex Fire and Rescue Service Joint Headquarters. This role will help ensure East Sussex Fire and Rescue Service is well positioned to contribute to and benefit from these developments while continuing to deliver outstanding services lo

A leading global financial institution in Greater London is seeking an experienced leader for their Services Production team.