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Job Advert Operations Manager – Well Testing Permanent position Great Yarmouth, Norfolk The Role: Responsible for the end-to-end operational service delivery of all James Fisher Well Testing activities across the UK, Europe, and Africa. The role provides strong operational leadership, ensuring that all operations are planned, resourced, and executed safely, efficiently, and in accordance with company, client, and regulatory requirements. The Operations Manager has direct management responsibility for key operational leadership roles, including the Great Yarmouth Workshop Manager, and provides oversight and support to regional operational teams for Projects Linked to the Great Yarmouth base. The role ensures that equipment readiness, maintenance, certification, and workshop activities are aligned with project demands and business priorities. Through proactive leadership, strong stakeholder engagement, and effective resource and asset management, the Operations Manager ensures that all Well Testing operations meet the highest standards of safety, quality, and reliability while supporting sustainable growth and customer satisfaction across the region. Key Duties and Responsibilities: Operational Efficiency, Compliance & Safety: Ensure a safe, healthy, and compliant working environment across all Well Testing operations. Implement, maintain, and regularly review operational policies, procedures, and controls in line with the Integrated Management System (IMS). Support monthly project invoicing and ensure accurate operational input to financial processes. Plan, schedule, and coordinate all operational activities to support efficient project delivery. Conduct pre/Post Job briefings and ensure all required documentation, risk assessments, and approvals are completed. Ensure all scopes are delivered safely, efficiently, and in full compliance with company, client, and regulatory requirements.Asset & Resource Management (Including IFS): Optimise the utilisation and availability of Well Testing assets across all regions. Manage the full asset lifecycle, including maintenance, certification, refurbishment, and retirement. Maintain accurate asset data, maintenance records, and certification status within IFS Asset Management, ensuring full system integrity and compliance. Conduct CAPEX and OPEX appraisals to support asset investment and lifecycle decisions. Measure, analyse, and report on asset utilisation, performance, and readiness using IFS and operational metrics.Leadership, People Management & Development: Set clear role expectations, objectives, and performance standards for all direct reports. Recruit, train, develop, and manage operational personnel to meet current and future business demands. Maintain lean operational staffing levels while planning for sustainable growth. Conduct performance appraisals in line with company processes and support individual development plans. Measure, monitor, and forecast workshop and operational labour capacity to meet workload demands. Work with the Training Department to identify competency gaps and ensure appropriate training and certification.Client Relations & Service Delivery: Competency Standards & Continuous Improvement: Mentor, coach, and support the development of technicians and supervisors and support team. Establish, maintain, and enforce competency standards for Offshore Service Technicians. Promote a culture of continuous improvement, learning, and proactive problem-solving across all operations.*In addition, to deputise for the Operations Director as and when required. What we’re looking for: You will be able to demonstrate the ability to build, lead, and sustain a high performing operational delivery team, with a strong focus on service quality, safety, and reliability. Drives operational excellence through robust equipment preparation, maintenance standards, and asset readiness, ensuring these standards are carried through from workshop activities to offshore execution. Provide visible operational leadership offshore and onshore, ensuring lessons learned are embedded and standards are consistently applied across all projects. Key skills, knowledge and experience: Ideally, you will be able to demonstrate significant offshore and workshop experience in a well testing services environment and also have experience within a supervisory capacity. *This role is to be based at our Great Yarmouth, Norfolk location therefore, you will need to live within a commutable distance to this location. Why join us? Competitive benefits tailored to the division. Opportunities for career growth and visibility across the organisation. A supportive, inclusive culture that values your ideas and contributions. Work that truly makes a difference in safety, innovation, and global capability. About Us: James Fisher is a global engineering services company with over 50 years of experience delivering complex offshore energy projects in some of the world’s most challenging environments. We operate across Energy, Defence, and Maritime Transport, leveraging cutting-edge technology and deep expertise to support the full lifecycle of our customers’ assets. In the Energy Division, we provide safe, efficient solutions across oil & gas and renewables - from well support and full-field decommissioning to integrated services for offshore wind and expert subsea inspection, repair, and maintenance. Our work helps operators extend asset life, reduce downtime, and respond rapidly to operational challenges, driving the global shift toward a cleaner, more sustainable future. Visit our website at: (url removed) If this sounds like the ideal next step in your career, then click ‘apply’ now! Due to the volume of applications, we receive for our vacancies, on occasion applications may close before the deadline, so please apply early to avoid disappointment. James Fisher and Sons are committed to taking positive action on diversity and strongly encourage applications for candidates from all backgrounds. We are proud to be a Disability Confident employer and recognise that our success depends on our talented and diverse workforce

As part of this, two Client Service Director roles have been created to strengthen senior leadership across key regions – one in London, another in the North West UK. Build and lead a team of Corporate Account Directors / Client Executives. Drive service excellence and consistent client outcomes.

Strategic Sales Director – Tier 1 Service Providers (UK). Define and execute account strategies across key UK Tier 1 service providers. Develop multi-domain strategies across access, CPE, managed services, and customer experience.

A local government authority in England is seeking a Service Director - Education and Skills to lead improvements in the education system.

Reporting to the CIO and Managing Director, the successful Director of Digital Products and Delivery will lead a multidisciplinary delivery organisation of approximately 300 and a blended partner ecosystem. Its 500+ professionals deliver Parliament’s digital services and related change, technology

A local authority in England is seeking a Service Director for Adult Social Care to lead a high-performing service focusing on person-centred care. The candidate will oversee a broad range of services including assessment and safeguarding, while collaborating with health partners and internal teams.

A reputable funeral service provider in Greater London is seeking a Funeral Service Operative / Trainee Funeral Director. The role involves direct interaction with families, ensuring care for their loved ones and participating in various funeral service duties.

Central Bedfordshire Council is seeking an exceptional leader to step into this key role of Service Director – Adult Social Care. You will oversee a broad remit spanning assessment, care management, provider services, mental health (under a S75 agreement), safeguarding and quality supported by a

Director, Central Data Service will lead the strategic transformation of Keele’s data landscape. This role will act as the primary contact point to ensure the University develops a coherent approach to Data Services whilst recognising the different requirements across education, research and profe

We’re seeking a future team member for the role of Director, Client Service Manager to join our Client Services, Alternatives team. Proactively partner with Client Service Data, Insights & Analytics to identify trends, themes, and opportunities to improve service; own the end‑to‑end client ser

The ideal candidate will have strong leadership experience, alongside a solid understanding of service charge accounting, to enhance operational processes and customer satisfaction. The successful applicant will thrive in a fast-paced, collaborative environment, leading teams to deliver high-quality

We are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. It delivers end‑to‑end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its

You will manage the account management team which consists of Account Managers and Account Director with overall responsibility for key strategic clients to ensure a best in market level of service. Our client boasts a state of the art performance marketing platform, excellent client services and th

Define the strategy and plan for Life Adviser Service Operations in alignment with the overall business strategy and goals. Drive and implement transformational change initiatives to optimize underwriting & service processes. The Life Underwriting Director will play a pivotal role in managing and dr

A leading firm in pensions administration is seeking an experienced Client Director to manage client relationships and oversee Pension Administration operations. In this role, you will ensure service excellence and strive for commercial growth while operating in a hybrid environment primarily locate

Service Director Integration & Collaboration Bedford Borough Council•Bedford, UK. We believe that collaboration is key by providing effective, strategic, and operational leadership and management, to deliver innovative, efficient, and impactful services with the highest standard of service deliver

A leading financial technology firm based in Greater London is seeking a Service Delivery Director to oversee cloud-based managed services. The successful candidate will drive service governance, manage multi-cloud operations, and ensure compliance with key regulatory standards. They should have sig

A leading catering company seeks an experienced Catering Director to oversee a successful contract on the South Coast, managing street food trucks and hospitality services. The ideal candidate will provide strong leadership to onsite managers, ensuring top-notch service and efficient logistical plan

We are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. You will play a pivotal role in shaping and delivering Service & CRM Transformation programmes for leading FS organisations particu

An established training organization in Greater London is seeking a Director of Customer Experience to lead the design and delivery of an integrated and memorable customer journey across multiple service points. The role emphasizes collaboration and data-driven improvements, ensuring the service ali

Drive the successful delivery of various IT services, including break-fix services, dispatch services, managed services, cloud services, project management, application development and maintenance, infrastructure services, cybersecurity, and digital transformation initiatives. The Senior Director, E

We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Deep understanding of rents, service charges, welfare benefits, and regulatory frameworks within soc

We are seeking a Client Service Director to lead our relationship with some of our most significant and strategic customers. Identify opportunities for account growth through new services, improved solutions, or expanded partnerships. Provide leadership and guidance to the customer service and deliv

Based at W Sherry & Sons Funeral Directors – Acton Green, our Funeral Service Operatives are calm, professional and play a vital role in our service. Funeral Service Operative / Trainee Funeral Director. In addition to bringing loved ones into our care, Funeral Service Operatives play an active ro

Service Care Solutions are recruiting for a Managing Director to join a growing financial planning / wealth management business. Proven experience in a senior leadership role within Financial Planning, Wealth Management, or Financial Services. In-depth understanding of FCA regulations and the UK fin

The Service Director – Refrigeration is responsible for the strategic leadership, operational performance, and commercial growth of the national refrigeration service business within Integral UK Ltd. The role holds full P&L responsibility for the refrigeration service division and will lead the de

Digital and Technology Services (DTS) designs, builds and runs the digital services of HMCTS. Deputy Director, Digital Project and Change Delivery. Deputy Director, Digital Project and Change Delivery.

The product suite amongst others includes fund administration services, SPV services, depositary, AIFM and strategic outsourcing solutions. Title: Fund Sales Business Development Director ("BDD"). Develop and maintain a strong network of referrals through external business partners including law fir

Service Director, Adult Social Care. Corporate Director and provide strategic leadership across a complex, high‑profile portfolio supporting some of the most vulnerable adults. Your role as Director, Adult Social Care.

At Ambitious about Autism, we are looking for a Programme Director – Service Development to join our team. You'll be involved in new service development, conducting thorough assessment to identify gaps and opportunities for new provisions or products, whilst developing innovative concepts for new

A long-established and highly respected Building Services FM company is seeking an experienced HVAC Service Director to lead and grow its service and maintenance division. As HVAC Service Director, you will take full ownership of the service division, with responsibility for both operational deliver

A multidisciplinary consultancy in the UK seeks an Associate Director & Lead Fire Engineer to establish a new Fire Engineering service. The position offers a competitive salary and clear progression to Director as the team expands.

A local government authority in the United Kingdom is seeking a Senior Leader to oversee quality assurance and children's services. The role involves leading fostering, permanence services, and children's homes while driving a transformative agenda to improve outcomes for children. The ideal candida

The Senior Director, IT Service Management is responsible for ensuring the readiness of the InvestCloud Private Markets Network (PMN) across product technology, participant service management, and IT operational elements. Own the Service Introduction plan and book of work, coordinating across Produc

We’re looking for an experienced and customer-focused assistant director of service charges to lead the delivery of accurate, transparent and compliant service charges across Peabody’s portfolio of around 91,000 properties, with an annual value of approximately £110 million. Reporting to the Di

A leading care provider in the UK is seeking a Group Director of Patient Experience to enhance patient care standards by integrating luxury hospitality practices into healthcare. The ideal candidate should possess proven leadership in customer experience, coupled with skills in developing service ex

We are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. We’re inventing the future of customer experience by delivering market‑defining business models, products, services, brand enga

A renowned cultural institution in the United Kingdom is seeking an experienced Head of Service Delivery & Operations to lead day-to-day technology services across multiple locations. The ideal candidate will drive ITIL process maturity and optimize service delivery using ServiceNow, managing a £3.

A leading communication service provider is seeking an experienced Account Director to focus on acquiring new service provider partners in Germany and developing existing partnerships in the UK.

We are strengthening Children’s Services and embedding consistently strong, child‑centred practice across the system. Over the last year we have delivered sustained positive improvements and are now looking for an experienced senior leader to build on that progress and lead our core statutory se

As the Service Delivery Director you are accountable for defining front line customer service strategy for our Viator-Experiences business. Director+ level with 10+ years experience in Customer Operations, Service Excellence or CX Transformation. Manage, coach, mentor and inspire a global team of se

This role requires extensive experience in IT service delivery management, strong leadership skills, and a proven track record in enhancing customer experiences.

A prominent local government body in England is seeking a Service Director for Economy, Regeneration and Assets.

A managed IT service provider is looking for an experienced Operations Director to lead operational functions and improve service delivery across various business areas.

Oversee the day-to-day operations of transcreation and creative language services, ensuring smooth workflow and efficient delivery of services. Proactively work with partner agencies to evangelise and sell localisation services to Publicis Groupe clients, ensuring organic and strategic portfolio gro

Service Director of Strategy & Communications. We are looking for a dynamic Service Director of Strategy & Communications to develop and lead high‑performing functions at a pivotal moment in our organisational journey. Bringing together corporate strategy, policy and performance, along with commun

A leading wealth technology firm is seeking a Senior Director, IT Service Management to oversee the successful introduction of the Private Markets Network into live environments. This role demands strong stakeholder management, operations experience, and a solid understanding of financial services.

A local government authority in England is seeking a Service Director - Education and Skills to drive improvement across the education system.