- Creating business strategies to attract new customers, expand store traffic, and enhance profitability. - Hiring, training, and overseeing new staff. - Responding to customer complaints and concerns in a professional manner. - Developing and arranging promotional material and in-store displays. - Preparing detailed reports on buying trends, customer requirements, and profits. - Undertaking store administration duties such as managing store budgets and updating financial records. - Monitoring inventory levels and ordering new items. - Provide excellent customer service by answering questions and addressing concerns about menu items. - Checking that ingredients remain fresh and safe for consumption. - Stay up-to-date on industry trends and new grilling techniques to continuously improve performance. - Ensuring that your workstation remains clean and orderly at all times.
Job Title: General Manager Position Overview The General Manager (GM) is responsible for overseeing the daily operations and long-term strategic direction of the organization (or business unit), ensuring profitability, operational efficiency, and high levels of customer and employee satisfaction. The GM reports to the CEO or Executive Board and leads cross-functional teams to achieve company objectives, drive revenue growth, manage budgets, and uphold brand standards. Key Responsibilities 1. Strategic Leadership • Develop and execute the company’s strategic plans and annual goals. • Identify new market opportunities and recommend business development initiatives. • Monitor industry trends and competitive landscape to maintain market positioning. 2. Financial Management • Prepare, manage, and oversee annual budgets, forecasts, and financial reports. • Analyze P&L statements, balance sheets, and cash flow to ensure financial health. • Implement cost-control measures and optimize resource allocation. 3. Operations & Performance • Oversee day-to-day operations across departments (e.g., Sales, Marketing, Operations, HR, Finance). • Establish performance metrics (KPIs) and monitor progress toward operational targets. • Streamline processes and implement best practices to increase efficiency. 4. Team Leadership & Development • Recruit, mentor, and retain high-performing managers and staff. • Conduct performance reviews, set development plans, and foster a culture of continuous improvement. • Promote teamwork, collaboration, and open communication throughout the organization. 5. Sales & Marketing Oversight • Collaborate with marketing to develop promotional strategies, brand positioning, and pricing models. • Set sales targets, track sales performance, and coach the sales team to achieve revenue goals. • Cultivate relationships with key clients, vendors, and partners. 6. Customer Experience & Quality Assurance • Ensure customer satisfaction through high service standards and swift issue resolution. • Implement quality assurance and compliance programs. • Solicit and act on customer feedback to drive service improvements. 7. Compliance & Risk Management • Ensure compliance with all relevant laws, regulations, and industry standards. • Identify operational risks and develop mitigation strategies. • Maintain health, safety, and environmental protocols. Qualifications & Skills • Education: Bachelor’s degree in Business Administration, Management, Finance, or related field. MBA or advanced degree preferred. • Experience: 7+ years of progressive leadership experience, including 3+ years in a senior management or GM role. • Financial Acumen: Proven track record in budgeting, forecasting, and P&L management. • Leadership: Strong people-management skills with the ability to build, coach, and motivate teams. • Strategic Thinking: Ability to translate vision into actionable plans and measurable outcomes. • Communication: Excellent verbal and written communication, negotiation, and presentation skills. • Analytical Skills: Proficient in data analysis and performance/operation metrics. • Adaptability: Comfortable working in fast-paced, changing environments. • Technical Proficiency: Familiarity with ERP, CRM, and business-intelligence tools. Working Conditions • Location: [Insert location or “Multiple locations”] • Travel: Up to X% domestic/international travel may be required. • Working Hours: Full-time; may require evenings or weekends during peak periods. Why Join Us? • Competitive salary and performance-based bonus structure. • Comprehensive benefits package (health, dental, vision, retirement). • Professional development and continuing-education opportunities. • Collaborative, mission-driven culture committed to innovation. We are an equal-opportunity employer and welcome candidates from all backgrounds to apply.
This role is ideal for someone with a strong marketing background in the hospitality or restaurant industry, who also has a flair for business development and enjoys building B2B relationships in hospitality. You’ll be responsible for promoting both our restaurants and catering services, conducting market research, and managing sales and marketing activities from end to end. In addition to your core responsibilities, you will also support the management team in day-to-day restaurant operations when needed, ensuring a seamless alignment between marketing initiatives and front-of-house experiences. ⸻ Key Responsibilities Marketing (Restaurant & Catering): • Develop and implement integrated marketing strategies for both dine-in and catering services. • Plan and execute digital campaigns across social media, email marketing, and online advertising platforms. • Manage content creation for Instagram, website, menus, and print materials. • Track and analyse marketing KPIs, customer engagement, and return on investment. • Conduct market research to identify trends, target audiences, and competitor insights. • Build and maintain relationships with corporate clients, event planners, universities, and local businesses. • Organise and attend industry events, tastings, and meetings to generate leads. • Manage the full sales funnel — from inquiries and quotations to follow-ups and client feedback. Operational Support: • Collaborate with the management team to align marketing strategies with operational goals. • Provide hands-on support during peak times and special events, helping ensure a smooth guest experience. ⸻ Requirements • Bachelor’s degree in Marketing, Hospitality Management, or Tourism Management (preferably from a recognised university). • Fluency in English (spoken and written). • Minimum 3 years of experience in a marketing and/or sales role within the hospitality, restaurant, or catering industry. • Strong communication, negotiation, and client relationship skills. • Proficiency in digital marketing tools such as Meta Business Suite, Mailchimp, Google Ads, and Canva. • Highly organised, detail-oriented, and results-driven.
We require hairstylist who has experience in health and beauty industry. They must have specialist training and knowledge, as well as having good customer relation service with strong personalities and communication skills. Job requirement:a consultation and inspection of the hair's condition, including what the customer wants from their appointmentwashing the customer's hair and towel or blow-drying itperming or curling the customer's hair using specialist equipment often powered by high temperaturescolouring hair with bleaches, dyes and hennafitting artificial hair extensions, hair plugs and weaves naturally into the hairchemically straightening or relaxing customers' hairstyling wigs for customers They must be able to carrying out the following hair styles:Hair ExtensionWigsBraidingWeavesPlaitsHair Treatment Hair Retouching Track Extension KnotlessBox BraidsGhana BraidsHair Revamping Crochet Twist & locsHair Curling Additional skills:meet and greet clients to make them feel welcome in the salonorganise appointments and ensure start times run punctuallylearn what it is the client wants from the initial consultationoffer advice about potential styles that would suit the client and suggest ways to maintain the style when at homeadvise clients about scalp irritation and hair damage caused by certain treatmentshandle payments and keep accurate, secure financial records.
Biscuiteers is an award-winning luxury gifting brand, sometimes described as the ‘NET-A-PORTER of biscuits’. Since 2007, we’ve been on a mission to craft meaningful moments through edible works of art – thoughtfully designed and made to spark joy and deepen connections- ‘why send flowers when you can send Biscuiteers?’ Every single biscuit is lovingly made from start to finish and each one is totally individual. In 2024, we hand-iced approx. 3.0 million biscuits and delivered them to customers all over the world and we’re committed to high standards of social and environmental impact. We’re expanding our Seasonal Icing Team to help bring our 2025 collections to life—and we’d love for you to be part of it! Our Icing team is based at our Ministry at Colliers Wood, SW19 2JD. Come and learn how to Ice like a Biscuiteer, we are offering contracts starting from July 2025 until 23rd December 2025. What you will be doing … · Learn how to Ice like a pro with our 4-week training programme on industry-leading conveyor system. · Work in small supportive teams to meet production goals in our Icing Hall. · Gain hands-on experience in artisan food production. · Follow our food safety and Health & Safety standards. · Support our Dispatch Team during peak periods (based on production needs) You will need to … · A positive, reliable and punctual team player. · Willingness to learn a new skill and work in a fast paced environment. · A positive, flexible approach and be a team player. · Good communication and presentation skills. · Availability for the full contract from July until December 2025. · The flexibility to work 39 hours per week across 5 x shifts per week between Monday to Friday: Shifts of 8 hours: 7am-4pm & 9am-5,40pm. · Basic knowledge of kitchen hygiene (training provided). · A love of biscuits is essential! The Recruitment Process... · Will require a screening video, followed by an assessment interview stage and a kitchen trial. These interviews will take place in July and August 2025. What we offer... We are a bunch of creative, fun-loving people who work hard, celebrate big, wanting to make Biscuiteers a really happy place to work. We genuinely care about each other and the planet. Here’s why you’ll love being part of our team and what we offer to sweeten your working day, including: · Shopping- A special staff discount of 35% on all our beautiful products for you to treat your friends and family. · Food- Breakfast each day for all staff to start the day well fuelled. · Bring your friends- Our staff referral scheme offering you up to £150 per recommendation. · Social life- Our regular social activities bring us all together, including our legendary staff party, staff Christmas lunch and Biscuiteer Awards! · The Future- Automatic pension contributions after 3 months of service, with ethical investment options. · Your Health- Reduced Gym Membership offer with a local partner. The rate of pay for this role is £12.25 per hour plus a holiday pay (£13.73 per hour) What Our Team Says: “A fun, energetic environment with lots of opportunity to learn.” “The atmosphere is inclusive and welcoming.” “I’ve learned to ice biscuits really well—and made great friends along the way!”
About Us Exhibit is an independent venue in the heart of Balham, we have been hosting late night parties, brunches and private events, for over two decades… and we are just getting started! We are a multi-space venue serving up quality cocktails, wholesome food and unforgettable experiences. Spanning 3 floors, we have a stunning sun-trapped garden and terrace, gorgeous mezzanine and balconies, cinema and karaoke suite, boutique private hire rooms and of course… a giant dance floor! People are at the core of our business, from our guests to our team members. We believe that everyone is unique with both our service and training styles reflecting this. No day at Exhibit is ever the same… …but one thing we can guarantee is that, it’s going to be A DAMN GOOD TIME! ** About You** We are looking for an experienced, fun and friendly cocktail bar tender to join our busy team. To perform this role, you will be responsible for delighting our guests with your flaring, craft beer knowledge and banter, ensuring excellent customer service and maintaining our high standards. You can think on your feet, react and above all, bring the party. Big personalities to the front! Position vacant due to internal promotions! Everything is teachable as long as you bring the energy ** Responsibilities:** Owning the party vibe Taking the night to the next level Working with the team in running the weekly events ** Requirements:** - Minimum 1 years’ experience in a similar role, preferably in a busy bar or late-night event space environment - Excellent communication and interpersonal skills - Ability to work well under pressure Ability to work flexible hours, including days, nights, weekends and holidays We ask you to deliver 2 big nights a week, with one weekend off a month. The best work life balance in the industry, great food, discounts at our sister venues, 50% off drinks and above all a big step in your career