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Senior Key Account Manager – UHNW Luxury / Fashion Commerce (B2B) Hermès brand & product experience is critical London W1 (4 days in person, 1 remote) + international travel c.£50,000 + OTE Urban Digital Recruitment is working exclusively with a London-based luxury fashion & concierge business to hire a Senior Key Account Manager to take day-to-day ownership of one of their most important Tier 1 global accounts, serving VIP & UHNW clients. This is a hands-on, sales-driven role operating at the very top end of the luxury market, with a strong focus on rare, collectible Hermès handbags, alongside select Chanel & Goyard pieces. You’ll manage requests end-to-end, from inbound enquiry through sourcing, pricing, conversion & delivery, in a fast-moving, real-time, chat-based environment. This is not a relationship-only or personal shopping role. Accuracy, judgement, commercial awareness & deep product credibility are critical. What you’ll be doing • Owning a flagship global B2B account, • Responding to inbound UHNW client requests via real-time chat (WhatsApp-led), • Sourcing rare & hard-to-find Hermès bags through an established supplier network, • Advising on pricing, market positioning & suitability, • Managing multiple requests across regions simultaneously, • Supporting international events, activations & on-site selling, • Driving conversion & delivering against sales targets What we’re looking for • 3–5+ years’ experience selling Hermès handbags (hugely advantageous)/ extensive Hermès handbag product knowledge, • Experience selling premium-priced products in a fast-paced environment, • Comfortable working in a target-driven, high-accountability role, • Confident operating via WhatsApp or similar chat-based sales platforms, • Calm under pressure, detail-oriented & commercially sharp, • Happy working closely with a founder in a lean, high-standard team London W1 (4 days in person, in office or soho house, plus 1 day remote) + international travel If you thrive in high-performance luxury sales, enjoy complexity, & want to operate at the cutting edge of luxury fashion commerce, this is a standout opportunity.

Operations Manager - Leading Market Research Brand Monday-Friday, full time, London based office (hybrid with one working day at home) £28.8k plus up to £4k bonus (OTE £32k+) and benefits Voted top places to work Are you a natural organiser with a flair for people and a passion for driving results? We’re looking for a Operations Manager to join a dynamic, fast-paced, and rewarding team—where mystery shopping meets mastery. As a Operations Manager, you’ll play a pivotal role in the delivery of high-quality insights to clients through the coordination and development of a national network of Mystery Shoppers. You'll be the driving force behind recruiting, training, and nurturing this community, ensuring projects are executed with precision and flair. This isn’t just a desk job—it’s a blend of planning, communication and problem-solving. Whether it’s scheduling a campaign, troubleshooting challenges, or leading team development sessions, you’ll have autonomy, variety, and the support of a collaborative operations team. It’s fast. It’s challenging. It’s fun. About this role: Allocate mystery shops (digital, telephone, in-person, video) to Shoppers to meet tight deadlines Brief, coach and support Mystery Shoppers to ensure top-tier delivery Drive performance metrics like shopper engagement, report quality, and on-time submission Recruit Mystery Shoppers in underserved regions using creative sourcing methods Lead and contribute to training, coaching and knowledge-sharing within the team Handle client queries and challenges with professionalism, speed and insight Plan and execute motivational sprints to meet high-volume scheduling targets Support operational efficiency and process improvements Collaborate closely with leadership on new projects and key client initiatives Occasionally perform or validate mystery shops to maintain operational continuity About you: Exceptionally organised with great time management skills! A strategic thinker who can forecast and solve problems proactively Resilient under pressure and thrives in a target-driven environment A strong communicator Creative, especially with social media campaigns and engagement strategies Digitally capable—no coding needed, just happy working with online tools daily Tenacious and adaptable with a “let’s get it done” attitude Experience in fieldwork coordination, customer insights, or scheduling logistics What You’ll Get A chance to shape and grow a region you can truly “own” Daily variety, challenges, and the opportunity to build meaningful relationships A sociable, supportive team who work hard, celebrate wins, and enjoy the ride Perks including regular social events, bonus structure, enhanced annual leave for service, myzone belt + regular fitness classes/ exercise activities Opportunities for personal and professional development in a growing business Your recruiter for this role is Maddie Cummings, Recruitment Director at Love Recruitment group, and can be contacted simply by applying for the role below. Maddie and Love Recruitment specialise in recruitment for the whole fitness and leisure sector and work on a number of jobs in the fitness industry

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! The Engagement Manager (EM) is a critical role within Global Services, acting as the dedicated advocate for our customers during the most vital stage of their journey: the transition from sales to live implementation. Working closely with Sales and Client Success, the EM ensures a seamless handoff and manages the end-to-end execution of multiple projects. EMs create action plans for each engagement to maximise the value received from the Bazaarvoice Solution Set (Services + Product) in the minimum amount of time from purchase. EMs are the main point of contact for the Customer from the time a statement of work (SOW) is executed and throughout the life of the services engagement. EMs are responsible for shepherding projects through the various Services functions and practices and the coordination of the delivery effort of resources from various practice teams of Consultant and Product experts. Professional fluency in German (written and verbal) are required and experience within the German market is desired to effectively lead our DACH region clients through their digital transformation. Responsibilities • Customer Experience Advocacy: Act as the "face of delivery," ensuring every client interaction is professional, proactive, and value-driven. You are responsible for the client’s sentiment and satisfaction throughout the services engagement., • Seamless Project Handoff: Lead the transition from "Closed/Won" status into active delivery, validating requirements and setting clear, realistic expectations that align with the customer’s business goals., • Portfolio Execution: Manage and drive a portfolio of projects to successful completion, ensuring a smooth final transition to Support and Client Success., • Operational Leadership: Partner with internal Practice Leads to coordinate expert resources, maintaining rigorous project plans that detail activities, responsibilities, and timing., • Strategic Alignment: Facilitate client workshops and presentations to build consensus, ensuring that key stakeholders are identified, aligned, and informed., • Proactive Risk Management: Identify potential bottlenecks or "scope creep" early. Manage escalations with diplomacy, acting as the bridge between the client’s needs and the organization’s capabilities., • Insightful Reporting: Provide high-quality status reports in both English and German, translating technical milestones into business outcomes that demonstrate project health and progress. Requirements • Language & Market Expertise: Professional-level fluency in German (C1/C2) is mandatory. You must have a proven track record of managing high-touch clients in the German market, navigating local business culture and communication nuances with ease., • Customer-Centric Mindset: Passionate about delivering a "best-in-class" service experience. Ability to build deep trust with clients and turn technical implementations into successful business partnerships., • Project Management Excellence: Proven experience with formal PM methodologies (Waterfall, Agile, etc.). You are a disciplined executor who thrives on meeting deadlines and achieving milestones., • Exceptional Communication: Strong facilitation and presentation skills. You can explain complex concepts simply and lead difficult conversations toward a positive consensus., • Portfolio & Priority Management: Highly organized with the ability to balance multiple client workstreams simultaneously without compromising on the quality of the customer experience., • Problem Solving: A proactive approach to identifying risks and a "solution-oriented" attitude when faced with delivery challenges or technical hurdles., • Technical Aptitude: Comfort working with product experts and the ability to understand the technical "why" behind the solutions we deliver. Why join Bazaarvoice? Customer is key We see our own success through our customers’ outcomes. We approach every situation with a customer first mindset. Transparency & Integrity Builds Trust We believe in the power of authentic feedback because it’s in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance. Passionate Pursuit of Performance Our energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because we’re laser focused on our mission. Innovation over Imitation We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage. Stronger Together We bring our whole selves to the mission and find value in diverse perspectives. We champion what’s best for Bazaarvoice before individuals or teams. As a stronger company we build a stronger community. Commitment to diversity and inclusion Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers. Please note: Candidates who are successful will be required to undergo a Basic level DBS (Disclosure and Barring Service) background check. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we're New Look. Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one. It's a busy and exciting time for the brand and we’re on the hunt for a Store Manager to join our growing Sutton team. The Store: As our Sutton Store Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. You'll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don't miss this chance to shape the future of fashion. The Role: In your high street store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way! You will be fully accountable for the your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win! About you: • You have previous store/deputy management experience, • You have a track record of effectively leading and managing a team, • You identify yourself as a New Look brand adorer, • You have a history of delivering and exceeding KPI’s and key objectives, • Commercial acumen, • Excellent communication and interpersonal skills to engage with customers and provide exceptional service., • Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently. Why New Look? The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks … Being part of the New Look Team means you get access to a great range of benefits & perks … 👗 You’ll our generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members! 🛍 Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway. 💰 Plan for your retirement while you work with our contributory private pension scheme. 💰 We’re all about celebrating our success, so we have a performance-related retail management bonus scheme. 🧸 Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave. 👩🏻 ⚕️ Claim money back towards the cost of medical care that you pay for yourself and your children with our healthcare cash plan, paid for by us. 🚲 Do your bit for the environment and save money with our Cycle2Work scheme. 👩 👩 👧 👦 All employees are covered by our life assurance policy from day one. ❤ We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust Please note – these benefits and perks are non-contractual and may be changed from time to time. We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role. Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process

ABOUT MAX MARA FASHION GROUP Max Mara Fashion Group is recognised throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style. Job Description: Marella Sales Assistant (24 Hour/Week Contract) – Harrods – London OBJECTIVES Sales Assistant is responsible for assisting customers during the purchase process. S/he provides a service to customers in accordance with the given guidelines and the business objectives and brand philosophy both individually and in team. S/he reports to the Store Coordinator KEY RESPONSIBILITIES 1)Pursue the specific objectives assigned by the Retail Management in order to contribute in the achievement of the overall objectives of the store, both in terms of quantity (budget, turnover, profitability) and quality (Brand image) 2. Follow and apply the Brand guidelines in relation with the standard service model and the required level of relationship with the customers. Guarantee the image of the corner and her/his personal image, following the Brand guidelines., 3. Perform the duties assigned by the Store Coordinator, related to the needs of the stores, for instance: • manage the warehouse properly organized (size, type, style, color, or product code), • Take delivery of goods and supplies in a timely manner, • Define and marks the alteration lines to fit garment on the customer’s body, • Ensure that all merchandise is properly displayed and organized, • taking care of the visual merchandising, both in store following the VM guidelines, • Receive payment by cash, check, credit cards, vouchers, or automatic debits 4. Follow the procedures in full compliance with all the assigned activities, 5. Maintain and update professional and technical knowledge as trained and provided by high-ranking Managers, 6. Develop the database and implement CRM activities in accordance with Brand guidelines and by using the given tools ( iPad, Mobile, etc ) KEY COMPETENCIES • Proven experience in the retail sector, preferably in similar roles., • Strong knowledge of KPIs and the ability to analyze and act on them to optimize performance., • Strong customer service skills with a luxury-focused mindset, excellent communication abilities, and a proactive approach to sales., • Experienced in building rapport with clients, achieving sales targets, maintaining high visual merchandising standards, and delivering a premium shopping experience in a fast-paced retail environment., • Proficiency in Excel and Word for managing daily operations., • Experience in stockroom management and inventory maintenance., • A friendly, helpful, confident, and engaging personality with the ability to connect authentically with customers., • Full-time availability (please note that part-time applicants will not be considered). SOFT SKILLS • Passion for fashion, • Membership, • Teamwork

About the job Online Bookseller Permanent Hybrid working based in London Piccadilly (3 days in the office / 2 days at home) We are looking for an Online Bookseller to join our friendly and dynamic team here at Waterstones in London. The online Bookseller’s role will be to help customers discover the best of Blackwell’s and the books they both knew and didn’t know they wanted. To harness the knowledge within the business to deliver exceptional customer service and make the site an outstanding example of integrated ecommerce, whilst still maintaining a personal tone of voice and displaying a passion for books. A core member of the digital team reporting to the senior online bookseller. You will have outstanding book knowledge and a genuine passion for books as well as having experience with social media and be tech savvy and confident working with systems. What you will be doing • Managing the merchandised books on the site, • Ability to write impactful short copy, • Working with Booksellers across the chain in order to showcase their knowledge online, • Communicating with customers and customer service to ensure the highest service standards in the industry, • Identifying and championing books which make a difference, proactively identifying trends and future bestsellers, • Key to delivering the commercial targets for the business, • Developing and delivering email campaigns, both single and multi-channel, • Looking for and developing ‘joined up’ ways of working – shops, online, publishers, customers and external partners, • Managing ‘Back to University’ titles and custom bundles, • Managing a signed and limited-edition offer, • Working with Corporate Professional and Institutional sales, Rare and Mapping (to name but a few) on integrated approaches, • Managing the CMS for the site and working with front end development and design on change and developing best practice, • Working with CRM and acquisition in the construction and delivery of the online marketing plan, • Ensuring brand guidelines are adhered to, • Measuring effectiveness of promotions, reporting and optimising What we need from you • Outstanding book knowledge and an irrepressible enthusiasm for books, • Excellent written and spoken English, • Experience working with social media, • Demonstrable short copy skills, • Excellent customer service, • Innovative approaches to marketing and promotions, • Self-starter, • Well organised and able to prioritise effectively, • Good ‘eye’ for design and detail with the ability to brief, • Able to work with software engineers, • Numerate and confident with numbers and modelling, • Proficiency, and confidence in basic technical skills, Excel to a good level, • Bookselling, including face to face with customers, written marketing communication, solid knowledge of publishers and supply chain, • Photography and videography skills – happy to be both in front and behind the camera Person Profile • Able to effectively express themselves at a senior level, and communicate within the team, • Supportive of colleagues, • To be able to work effectively on their own, • Work well with others in a virtual environment – often via email, Slack and Teams, • Sense of humour Why work for Waterstones Waterstones is the cornerstone of bookselling across the UK and Ireland. Joining Waterstones means being an active part in a success story that began in 1982, and books are as popular now as the day we started. Trading across the UK, Ireland and Europe, we are present in over 300 shopping locations, where Waterstones continues to thrive, each year actively pursuing a programme of new bookshop openings. Online at Waterstones.com, we meanwhile mirror the essence of our bookshops, further showcasing the unique enthusiasm and knowledge of our booksellers. If you have the relevant essential experience and you are interested, we would love to hear from you.

Job Description Title: Senior Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a Senior Sales Associate, you are a key player on the boutique team—combining deep product knowledge, exceptional client service, and leadership presence to support both customer experience and team performance. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Senior Sales Associates lead by example and contribute to a culture of respect, team collaboration, and elevated service. Job Purpose To serve as a role model on the sales floor by delivering exceptional client service, meeting and exceeding personal sales goals, and supporting junior staff with day-to-day selling and service standards. The Senior Sales Associate acts as a product expert and clienteling ambassador, helping to drive performance and uphold Longchamp’s luxury values. Key Responsibilities Client Service & Sales Leadership • Deliver world-class service to each client, providing tailored styling advice and storytelling around Longchamp’s heritage and product craftsmanship, • Actively drive personal sales and assist others in achieving team goals, • Support CRM initiatives by cultivating long-term relationships and managing follow-ups, • Resolve client issues with professionalism and sensitivity Team Mentoring & Support • Serve as a coach and mentor for junior Sales Associates during floor operations, • Provide peer-to-peer training on product knowledge and selling techniques, • Help reinforce service protocols and team standards, particularly during peak periods, • Support management in daily team briefings and onboarding of new employees Product & Brand Expertise • Maintain deep, up-to-date knowledge of collections, materials, and product care, • Stay informed on current fashion trends and competitive market activity, • Share feedback on product performance and customer preferences with leadership Boutique Operations • Support store operations including stock handling, delivery processing, and replenishment, • Perform POS transactions with speed and accuracy, • Maintain floor presentation and cleanliness throughout the shift, • Follow all loss prevention and compliance procedures Skills & Qualifications • 2–3 years of experience in premium or luxury retail, preferably in a leadership or mentorship role, • Strong customer service and sales acumen, • Advanced product knowledge and presentation ability, • Excellent communication and interpersonal skills, • POS and inventory system proficiency, • Fluent in English; other languages a plus Person Specification • Confident, articulate, and client-focused, • Collaborative and supportive of team goals, • Demonstrates a polished and elegant appearance in line with brand standards, • Reliable, proactive, and performance-driven, • Open to feedback, coaching, and personal development, • Available to work flexible hours, including weekends and holidays Key Performance Indicators (KPIs) • Personal sales target achievement, • Units per Transaction (UPT) and Average Transaction Value (ATV), • CRM data capture, client retention, and reactivation, • Team support contribution (e.g. mentoring, shift leadership), • Client satisfaction and mystery shopper feedback, • Visual compliance and operational excellence Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Townhouse was created with a single goal: to disrupt and reinvent the global nail salon industry. We are the fastest growing beauty brand in Europe with 40+ salons globally, and we are driven by a passionate and disruptive team to achieve our mission. We’ve brought together a world-class team from a wide range of industries. As we continue to expand, we need brilliant people (like you!) to help bring the Townhouse brand to life across the world. OUR VALUES Here at Townhouse, we live by our three core values; • Details matter, • Passionate in everything we do, • Nice people Townhouse was born out of the idea that ‘details matter’ - our customers strive for perfection in the details, and so do we. Our passion fuels our work and drives constant innovation. Finally, we pride ourselves on finding nice, kind-hearted people to join our mission to revolutionise the industry. ABOUT THE ROLE We are looking for a Head of Commercial Sales & Partnerships to lead and grow our B2B and B2B2C commercial revenue streams. This pivotal role will be responsible for driving revenue across three key areas: commercial partnerships, paid brand partnerships, and in-salon corporate events. You will identify, secure, and manage strategic partnerships while proactively developing high-value corporate sales opportunities. Owning the full sales lifecycle, you’ll work closely with internal teams to ensure seamless delivery and long-term commercial success. KEY RESPONSIBILITIES • Identify, negotiate, and manage strategic commercial partnerships., • Cultivate and manage relationships with third-party experience and gifting providers to expand voucher and gifting reach., • Proactively identify, qualify, and secure new high-value corporate clients for in-salon events, • Build and manage a robust end-to-end sales pipeline, • Act as the primary point of contact for corporate and partnership clients, nurturing relationships to drive repeat business and referrals., • Oversee the full lifecycle of non-salon gifting and commercial sales ABOUT YOU • Demonstrable experience in B2B and B2B2C sales, business development, and partnership management, ideally within hospitality, lifestyle, or multi-site environments., • Proven track record of meeting and exceeding commercial sales targets., • Strong commercial acumen with excellent negotiation and relationship-building skills., • Affiliate marketing experience is desirable., • Solid understanding of e-commerce platforms and digital sales strategies., • Self-motivated, results-driven, and comfortable working autonomously while managing multiple projects simultaneously. LOCATION This is a full-time, permanent role based at our Support Centre in Central London, and we offer a hybrid working model, aligned with role requirements. EMPLOYEE BENEFITS Private healthcare and wellness support - Enjoy access to private healthcare including phone/video GP appointments and treatment in private hospitals where NHS wait times are high. Employee discount - Enjoy 75% off treatments and 50% off Townhouse products for when you need a little pampering. Holiday on us - Earn an extra day of annual leave for each year of service from your second year onwards, up to four additional days. Birthday treat - During your birthday month, bring a friend for a complimentary signature manicure or pedicure, and a glass of bubbles! Social Budget - Regular team socials and monthly treats, agreed with your manager – from office lunches to after-work drinks. Emergency cash advance - Interest-free advance of up to £50 per worked day in the month to help cover short-term needs. Shopping discounts - Save money with a wide range of discounts on top brands. Refer a friend scheme - Receive a reward when someone you refer is successfully hired. EQUAL OPPORTUNITIES We’re proud to be an inclusive employer. We welcome applications from all backgrounds and are committed to creating a diverse, supportive, and empowering workplace.

We are currently seeking an interim Customer Account Manager, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until end November 2026, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £50,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. JOB PURPOSE In a landscape shaped by economic pressures, rising consumer expectations and tighter regulation – the future of Consumer Packaged Goods (CPG) within e-Commerce is about differentiation through responsible and relevant innovation fit for online shopping, data-driven customer experiences and a flexible channel strategy. Today consumers subscribe for ‘convenience’ with products delivered straight to their home; the rise of disruptive start-ups offering these services (e.g. Uber, Deliveroo), is altering the business landscape and broadening the range of competitors we and our retailers must compete with to serve consumers. The development of new digital capabilities and skills in order to stay competitive in this space is business critical for Unilever to continue to ‘win and lead’. eCommerce is a major growth and equity driver for Unilever. Amazon comprises an experienced team managing and expanding our presence across 1P within all our Business Units (Beauty, Homecare, Foods) and it is a hugely exciting time to join the Amazon team, currently experiencing year-on-year double digit growth MAIN RESPONSIBILITIES • Managing and being responsible for Homecare and Grocery / Fresh categories and leading a team of x 3 Account Executives / Apprentice, • Build strong and sustainable customer relationships with Amazon, • Negotiate effectively with Amazon, e.g. AVN negotiations, trade terms, funding etc according to the UL strategy for your assigned categories, • Manage the relationship aspects of key customer ‘events’, e.g. launching of new products, cost price changes, breaches of trade terms etc, • Develop and deliver the customer strategic business plan for your category, and the joint business plan, working closely with CSP, Category and Brand Managers as well as the Media team, • Develop and deliver an optimal promotional plan for the year (including selling the plan with the customer), • Manage promotional and non-promotional investments with the customer and ensure all agreements are properly documented and stored, • Work closely with Customer Account Executives (CAE) And Apprentice to ensure administrative aspects of promotions are completed and actioned, • Manage the customer P&L for relevant categories and the overall level of customer investment, • Manage in-month operational performance vs forecast, working closely with CSP, Demand Planners and Supply Chain, • Manage account financials elements following UL designated processes accurately and efficiently, • Responsible for MBR and QBR (internally and externally) with the support of CAEs, • Delivery of all KPIs for specific categories Please note: The responsibilities outlined above are not exhaustive and may evolve in response to business needs. The successful candidate should be adaptable and comfortable working in a dynamic environment where priorities can shift. Experiences & Qualifications • Amazon Vendor Experience necessary, • Customer management & selling essentials - ideally previous experience of performing a CAM role, • Prior commercial experience and exposure to P&L, • Proven history of working within a team environment, • Prior experience of leading and developing a direct reports required, • Relevant Account Management experience, • Customer management & selling essentials, • Strong Communication skills, • Experience of leveraging big customer relationships, • Proactive and curious mindset, • Stakeholder management, • Strong negotiation skills, • Microsoft Office - Excel proficient ALL ABOUT YOU • You love to win and have fun doing it, • You have a positive mindset and are constantly curious and share along the way., • You are comfortable with the uncomfortable: charting new grounds, navigating through complexity, and testing and learning as you go, whilst always striving to do things better, • You possess strong negotiation skills and the ability to influence, • You have sharp financial acumen to own a P&L, deliver monthly and annual business targets as well as judgement and insight to assess and build new business models, • Build strong internal and external relationships and are comfortable working in a collaborative environment, • Possess great analytical skills with proficiency in Microsoft, especially Excel, alongside the ability to share insights and learnings across the Amazon team, bringing others on the journey with you

We're looking for a talented individual to join our Westfield Rise team as a Sales Executive. Westfield Rise (WR) is URW’s in-house retail media agency that serves as a one-stop shop to create innovative and dynamic campaigns using URW’s platform of best-in-class retail media assets and advertising capabilities. WR is made up of Brand Experience (BE), Media and Data & Services. This is a sales role which delivers across the Westfield Rise UK assets and inventory to predominantly focusing on selling Experiential and Event Sponsorship packages to include Media and data products. This is your opportunity to play a pivotal role in a vibrant and fast-paced environment. If you're ready to make a significant impact and join an innovative team, this opportunity is for you! Key objectives The key objective of the role is to support the team in selling, coordinating, and delivering short‑term experiential and sponsorship activations across the UK portfolio, while assisting with budgeting, pitching, booking, and ensuring high‑quality client service. The role requires a proactive, service‑focused approach that builds trust with clients and partners, contributes to retaining and growing revenue, and identifies opportunities to maximise efficiency. Strong relationship‑building skills are essential, along with supporting team initiatives that enhance client service and uphold Westfield Rise’s standards. What you will be doing… • Relationship Building - Support the Westfield Rise team in building and maintaining strong relationships with brands and agencies to drive engagement and future opportunities., • Trend & Market Awareness - Monitor global trends and stay informed on client campaigns and competitor activity to help identify opportunities for brand-led, engaging consumer experiences., • Opportunity Identification - Assist in sourcing profitable opportunities by leveraging Westfield Rise’s assets and existing client relationships to support revenue growth., • Sales Cycle Support - Contribute to the full sales process, including lead research, pitching support, responding to briefs, coordinating negotiations, and assisting with the delivery of Westfield Rise packages and post-campaign reporting., • Client Service - Act as a reliable point of contact for day-to-day client needs, ensuring smooth communication, troubleshooting, and timely updates., • Campaign Delivery - Help deliver end-to-end service for activations with a proactive, detail-oriented approach to uphold Westfield Rise’s high standards. Sales Performance: • Budget Contribution - Support the Senior Brand Experience Manager by managing a defined portion of the Westfield Rise budget., • Client Engagement & Networking - Work with existing clients and help build a personal network to promote the Westfield Rise audience and uncover new opportunities., • Sales Process Contribution - Support the team in preparing pitches, proposals, and presentations, ensuring alignment with Westfield Rise’s sales strategy., • Revenue Generation Assistance - Help activate brands across Westfield centres by coordinating campaign delivery and supporting revenue-driving initiatives., • Cross-Department Collaboration - Liaise with Marketing, Centre Management, and Events teams to leverage assets and enhance consumer experiences., • Relationship Development - Assist in maintaining long-term relationships with clients and agencies to encourage repeat business., • Campaign Visibility - Support PR activities by ensuring campaign updates and collateral are shared to maximise exposure for Westfield Rise initiatives. Management Reporting: • Ensure all income and pipeline are correctly reported through the CP Tool. Account Management: • Contract & Compliance Management - Work with the Legal team to ensure all activities are supported by appropriate agreements and meet compliance standards, including GDPR and AML procedures., • Financial Accuracy - Adhere to account procedures for invoicing, payment collection, and sales reporting, maintaining Westfield’s zero-debt policy., • Sales Collateral & Documentation - Keep all sales materials, presentations, and client-specific information updated in line with global guidelines and industry standards., • Approval & Safety Compliance - Understand and follow approval processes, including technical compliance, fire safety, and health and safety requirements. What skills, experience, and knowledge will you need to be successful? • Experience and a proven track record within a sales & new business team, brand experience agency, integrated media, sponsorship or partnership agency or media owner – min. 1 year of experience, • Excellent sales skills, with experiential and media market knowledge, • Ability to support the creation of compelling pitch documents, think creatively and present with passion and conviction, • Ability to support the identification of target clients, and outbound relevant content to convert to sales, • Excellent verbal, interpersonal and written communication skills, • Strong analytical, problem-solving solving and decision-making capabilities, • Proven presentation and negotiation/networking skills Who are we? At Unibail-Rodamco-Westfield (URW), we develop and operate a portfolio of sustainable, premium, mixed-use real estate assets across Europe and the United States. Driven by our purpose to Reinvent Being Together, we are committed to accelerating urban regeneration and rethinking how we live together in cities. Today, 2,000 dedicated individuals are working together to reshape the future of real estate and shopping centers by creating innovative, engaging spaces that truly redefine community connections. Our flagship destinations are more than just places; they're the heartbeat of the community. We empower our employees to make a real impact through volunteering, DE&I programs, and leading ESG efforts. URW is at the forefront of experiential entertainment, constantly pushing boundaries to craft unforgettable in-person and digital experiences. By surprising and delighting our customers, we create magical moments and reinvent togetherness in every interaction. Within our Northern Europe Region - spanning the Netherlands, Denmark, Sweden, and the UK - we own and manage eight exceptional assets. These include Westfield London, Westfield Stratford City, Westfield Mall of the Netherlands and Stadshart Amstelveen. Why work for us: We put people development and learning at the heart of what we do. We'll help you master your role, build your technical skills, and take advantage of top-notch management and leadership programs. From face-to-face workshops to our global online learning resources, we encourage you to make learning a part of your daily routine. We offer a fantastic pension plan, bonus scheme, and plenty of other incentives. We also prioritise your health and wellbeing, training employees as mental health ambassadors to support and educate our team. Plus, you can sign up for medical and dental insurance, gym discounts, health check-ups, and more. Want to know more about what it's like working at URW? Visit our site: . What Matters to Us: At URW, our purpose is to Reinvent Being Together, reimagining how people and communities connect, socialise, and experience dynamic moments in unique and meaningful ways. We are proud to promote equal opportunities and embrace diversity in profiles, experiences, and skills. At URW, we believe that diversity is the cornerstone of our success, and we are dedicated to fostering an environment that respects, values, celebrates, and leverages individual differences to their fullest potential. We evaluate each application with fairness and without discrimination based on disability, age, gender, origin, religion, sexual orientation, or any other legally protected characteristics. Our commitment is to provide equal access to our services for everyone. If you require any adjustments for your interview, please let us know in advance, so we can support you accordingly. As part of our commitment to maintaining a safe and trustworthy working environment, we conduct comprehensive security checks on all employees prior to their start date. These checks may include identity verification, employment history, and criminal record screening, in accordance with applicable laws and regulations. Join us and be part of a team that's making a real difference in your local communities!

Senior Key Account Manager – UHNW Luxury / Fashion Commerce (B2B) Hermès brand & product experience is critical London W1 (4 days in person, 1 remote) + international travel c.£50,000 + OTE Urban Digital Recruitment is working exclusively with a London-based luxury fashion & concierge business to hire a Senior Key Account Manager to take day-to-day ownership of one of their most important Tier 1 global accounts, serving VIP & UHNW clients. This is a hands-on, sales-driven role operating at the very top end of the luxury market, with a strong focus on rare, collectible Hermès handbags, alongside select Chanel & Goyard pieces. You’ll manage requests end-to-end, from inbound enquiry through sourcing, pricing, conversion & delivery, in a fast-moving, real-time, chat-based environment. This is not a relationship-only or personal shopping role. Accuracy, judgement, commercial awareness & deep product credibility are critical. What you’ll be doing • Owning a flagship global B2B account, • Responding to inbound UHNW client requests via real-time chat (WhatsApp-led), • Sourcing rare & hard-to-find Hermès bags through an established supplier network, • Advising on pricing, market positioning & suitability, • Managing multiple requests across regions simultaneously, • Supporting international events, activations & on-site selling, • Driving conversion & delivering against sales targets What we’re looking for • 3–5+ years’ experience selling Hermès handbags (hugely advantageous)/ extensive Hermès handbag product knowledge, • Experience selling premium-priced products in a fast-paced environment, • Comfortable working in a target-driven, high-accountability role, • Confident operating via WhatsApp or similar chat-based sales platforms, • Calm under pressure, detail-oriented & commercially sharp, • Happy working closely with a founder in a lean, high-standard team London W1 (4 days in person, in office or soho house, plus 1 day remote) + international travel If you thrive in high-performance luxury sales, enjoy complexity, & want to operate at the cutting edge of luxury fashion commerce, this is a standout opportunity.

Operational Excellence Project Lead Location: Home based with travel Salary: £32,000 We are excited to offer an opportunity within Employability as part of the Operational Excellence team. Alongside administering the Employability incentive scheme, you will manage projects and lead on the training and embedding of new processes and systems across Employability. The role combines project management skills with a deep understanding of Employability systems and processes with the ability to drive data-driven solutions. This is a critical role that bridges the gap between technical expertise and business needs. You will be responsible for understanding business requirements and translating them into solutions. What you will be doing as our Operational Excellent Project Lead: Proactively analysing data and presenting findings and recommendations to senior stakeholders Working with the Data & Insight team to investigate trends in performance which require focus or improvement Administering the Employability incentive scheme, ensuring alignment with organisational goals and maximising employee engagement and performance Driving the delivery of projects, ensuring the broad range of aims are met and risks are identified/mitigated swiftly Delivering training to front line staff on systems and reporting to drive usage, share best practice, both remotely and during on-site visits Understanding business requirements and translating them into functional report requirements, leading on delivery and roll out of changes Identifying opportunities for reporting and system enhancements to support teams with usage and drive performance Fostering a data-driven culture within the Employability division What you will need to be our Operational Excellent Project Lead: Strong Analytical skills: You will have the ability to analyse MI and present this back to both technical and non-technical stakeholders Demonstrates a passion for systems and technology: staying curious about new tools, and showing confidence in adopting new platforms and helping others to do the same. Strong IT Skills: You will need to be a Power BI champion, conducting training and presentations where necessary or required Stakeholder Engagement: Strong communication skills to gather requirements, align priorities, and manage expectations across technical and business teams. Influencing and Engaging: You will regularly engage with senior stakeholders and supply chain partners and have the ability and confidence to develop and maintain relationships at all levels across the business Presentation Skills: Through remote and onsite visits, you will be required to engage with technical and non-technical colleagues at all levels Microsoft Excel Experience and Knowledge: You will support colleagues with collating submissions for commissioners and conducting data analysis, so the ability to confidently use Excel for tasks such as Lookups, pivot tables, etc. is essential Ability to multi-task: You will deliver against a number of priorities at a fast pace without compromising on the quality of delivery Ability to Travel: Nationally, as and when required At Ingeus, weve spent time listening to our employees to build our benefits package; 25 days of annual leave plus bank holidays, with the option to trade for additional leave. EAP Support programme available 24/7, including 6 free counselling sessions. Private medical insurance and life assurance. Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you. Eyecare vouchers to help with glasses or eye care. Online Shopping discounts Cycle to Work scheme and travel season ticket loan. Long service awards to celebrate your commitment. Salary Finance offering financial education and advice. The opportunity to purchase extra benefits like critical illness cover and dental insurance. We understand that everyones journey is different, and were committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments-whether thats help with the application, interview format, or anything else-were here to listen and work with you to find the best approach. Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please dont hesitate to contact us at to discuss how we can support you. ' Equality Act 2010 and Positive Action' Under the Equality Act 2010, employers can take positive action to help disadvantaged or underrepresented groups-such as people over 50, disabled individuals, or ethnic minorities-provided: * The action is proportionate. * It aims to overcome disadvantage, meet different needs, or encourage participation. * It does not amount to positive discrimination , such as automatically selecting someone solely based on a protected characteristic. Therefore we offer all eligible candidates from all priority groups who successfully complete stages 1 and 2 of the recruitment process a work trail prior to interview. if this is of interest please email . Please note, the advert may end early if we receive sufficient applications. TPBN1_UKTJ

Interaction Health and Social Care are looking for support workers to work in Childrens services in Dorset. you must havr experinece in working with Children, have an enhanced Dbs. Main Duties & Responsibilities • Working under the direction of the Residential Care Manager to actively contribute to the provision of quality care, within which the health, welfare, education, and development of young peoples is promoted. To work in collaboration with the team to ensure that the home meets all regulatory and statutory requirements. • To embrace the homes' therapeutic ethos in line with the community of communities' standards and guidelines and the Home's Statement of purpose • To actively contribute to the delivery of a nurturing, homely, safe, accepting and caring therapeutic environment in which children and young people can learn their self-esteem and confidence. • Work proactively with the team within daily routine and agreed structures of the house, to include for example day to day parenting responsibilities, undertaking daily household responsibilities such as domestic task (cleaning, washing, ironing etc.), cooking, shopping, taking young people to appointment/ meetings, planning the day and participation in activities (including physical activities such as sport) with the young people. Support in the school environment, in lessons with the young people and with homework etc. • To work in collaboration with the team to ensure an appropriate programme of activities are in place and work with the young people's care plan to effectively fulfil the responsibilities of parenting the young people. Support and facilitate contact with the family members where appropriate. • To work collectively with the team members in using effective care practice, de-escalating and diversionary strategies and recognise techniques to manage behaviour. Consistently act in accordance with the company's Behaviour Management policy and ensure appropriate recording takes place. • To effectively safeguard children by being familiar with identifying abuse, reporting all elements of abuse, and complying with any prescribed actions or process relating to safeguarding investigations. • To follow and act in accordance with all relevant aspects of legislation, regulation, and the company's Policies and Procedures. Ensure an understanding of how such issues are interpreted and followed in practice, keeping up to date with the changes as they occur. • Undertake and ensure all electronic and paper recording system are completed on a daily basis whilst on shift in line with the company's recording protocols. Participate in handovers, team meetings etc. • Work in a non-discriminatory manner supporting the differing cultural, racial, and religious needs of the young people. Work constructively with colleagues and young people to enhance the positive values of working with different, challenging attitudes and practices, which are inappropriate or unacceptable within the ethos of the house. • To fully abide by and follow the company's Health and Safety policies and procedures to ensure safe and effective working practices for the staff, young people and people visiting the house. • Take responsibility for a designated area of work, or practice development as directed by the Team Manager. • In conjunction with the Home Manager and team develop a positive public profile of the service ensuring good communication, relationships and that staff represent the service in a professional way. To ensure that the home exemplifies the highest quality of care to young people by actively promoting continual improvement. • To be familiar with the background, therapeutic care plan and daily progress of all young people in the home and to help implement their individual care plans. • To play an active role in the lives of all young people and to fulfil their emotional needs: to feel seen, heard, safe, respected, valued, supported, empathised with, and cared for. • To be aware of the need to maintain a protective environment for the young people who have suffered abuse from adults and to develop ways in which they are able to trust adults. • To be able to acknowledge the abuse the young people have suffered and to be able to see the young person beyond their presenting behaviour. • To promote young people's rights, individuality, and choice. • To build positive and appropriate working relationship with the young people, ensuring adherence to boundaries and consistency of care practice Personal and Professional Development • To attend all in-house and external training days/sessions; group clinical supervision and team meetings in order to develop a theoretical underpinning of residential-based therapeutic work. Attendance is required whether on or off shift. • Complete all mandatory training requirements and refresher training to ensure knowledge and skills are updated and refreshed. • Take responsibility for own behaviour and practice and continue self-development through reading, research etc. Provide peer support and guidance to other members of staff. Person Specification Qualifications: Essential QCF/NVQ 3 in care (preferably children and young people) or equivalent. 12 Months Minimum experience working in children's residential settings. Full UK Driving Licence. Desirable: • Some knowledge of childcare and child development through working directly with young people. • Experience of working with young peoples with emotional & behavioural difficulties. • An understanding of current childcare legislation. • An awareness of and commitment to working in a non-discriminatory manner and supporting differing cultural, religious, and racial needs. Skills & Abilities Essential: • A genuine interest in working with young people and willing to make a commitment to the role. • Able to engage appropriately with young people and develop rapport. • Able to engage in a variety of activities (including physical activities) to develop and sustain appropriate relationship with young people. • Ability to manage personal and professional boundaries maintaining appropriate relationships with staff and young people. • Able to use the computer and Microsoft packages to produce correspondence, reports and undertake elearning. • Able to form and sustain positive and professional working relationships. • Able to take direction and work effectively and cooperate as a member of the team. • Able to organise and prioritise own work. • Ability to cope with the pressure of a residential care setting. • Able to handle own emotions and feelings and support young people to trust adults. • Hold a current full manual driving licence. • Committed to anti-discriminatory practice and anti-oppressive approach and able to translate this attitude into practice. • Commitment to personally undertake further training and development. • Able to meet the requirement of the Shift pattern. This includes day and waking nights as part of the routine pattern. Desirable: • Able to effectively use a range of strategies in dealing with confrontational or challenging behaviour from young people including de-escalating and approved hold techniques. • Able to demonstrate consistency of approach in dealing with a range of young people. • Good communication skills (written and verbal). The position involves being able to write logs, reports, daily records etc. This position involves occasionally travelling to various locations to take young people to appointments, training etc. it is therefore expected that you can fulfil this requirement. Main Duties & Responsibilities • Working under the direction of the Residential Care Manager to actively contribute to the provision of quality care, within which the health, welfare, education, and development of young peoples is promoted. To work in collaboration with the team to ensure that the home meets all regulatory and statutory requirements. • To embrace the homes' therapeutic ethos in line with the community of communities' standards and guidelines and the Home's Statement of purpose • To actively contribute to the delivery of a nurturing, homely, safe, accepting and caring therapeutic environment in which children and young people can learn their self-esteem and confidence. • Work proactively with the team within daily routine and agreed structures of the house, to include for example day to day parenting responsibilities, undertaking daily household responsibilities such as domestic task (cleaning, washing, ironing etc.), cooking, shopping, taking young people to appointment/ meetings, planning the day and participation in activities (including physical activities such as sport) with the young people. Support in the school environment, in lessons with the young people and with homework etc. • To work in collaboration with the team to ensure an appropriate programme of activities are in place and work with the young people's care plan to effectively fulfil the TPBN1_UKTJ

Data Domain Lead - Site Operations Location: Cambridge Type: Full-time We're looking for a Data Domain Lead to drive data governance, agile delivery, and cross -functional alignment for Site Operations. You'll manage the Site Ops Data Domain - powered by Snowflake and Collibra - to deliver trusted, integrated data that enables data-driven decisions across the organization. What You'll Do Lead agile delivery of data integrations and products. Oversee ingestion, modeling, and publication of curated datasets. Define and enforce data standards and governance. Align Site Ops data with enterprise-level strategies. Communicate roadmap progress and foster data literacy. What You'll Bring Expertise in data architecture, governance, and lifecycle management. Hands-on experience with modern data platforms (Azure, AWS, GCP). Knowledge of GDPR and data privacy standards. Strong stakeholder engagement and project management skills. Analytical mindset and ability to develop data strategies. Remuneration and Benefits: Competitive Salary Company Pension Life Assurance 24/7 Mental Health Hotline Discounted Gym Membership Access to Nutritional Advice Discounted Eye Care Shopping savings - food, clothes, DIY, and movies Discounted car and home insurance This vacancy is being advertised by Belcan. TPBN1_UKTJ

Senior Design Engineer - Hybrid - some travel to our Canning Town office when required- E16 We are looking for an experienced Senior Design Engineer to join our expanding Rail Systems Engineering team. You will be working in a part of Telent that is dedicated to maintaining the UK wide rail network. Our customers include Transport for London, Network Rail and a host of Train Operating Companies. Reporting to the Lead Design Engineer the senior design engineer will be responsible for delivering project upgrade works across Transport for London and Network rail infrastructure. Senior Design Engineer - Hybrid - some travel to our Canning Town Office - E16 Acting as the Senior Design Engineer for customer's projects, you will be responsible for undertaking all technical aspects of projects. This will include managing the production of design packages for minor and major works for new and existing system upgrades, ensuring all works are conducted to the correct standard, working with project management teams to scope for new works and production of quotations. Key Deliverables Management of technical interface to client discipline engineer. Manage and produce designs Perform reviews to verify designs are compliant to contract technical requirements. Ensure designs are risk assessed in accordance with CDM obligations. Ensure designs are fully integrated with other disciplines. Manage and produce test documentation to validate the implemented designs. Provide technical support to implementation teams. Produce as-built documentation and associated test results. Report against programme to relevant Project Manager. Drive efficiencies in repeated work scopes through design re-use. Implement robust processes that aim to eliminate telent incurred re-work costs in all delivery phases. Ensure designers are efficiently utilised. Produce Resource plans for customers works Interface with internal and external engineering teams to ensure all works are planned and completed on time Effective communicator (both written and verbal) Support the evolution of technical support solutions across customer estates, integrating emerging technologies to enhance service delivery Build and support reference systems through FAT and on-site implementation Required Experience Strong background in System design, integration and testing for the following technologies. PA/PAVA Design experience - Public Address, Voice Alarm and Induction Loops Station Management Systems Security CCTV (Analogue and IP) Customer Information Systems and Displays Passenger Help Points Data Networks OPO/TtT CCTV System Proven rail industry experience and leadership in engineering delivery Qualifications Degree or HNC in Engineering (preferred) Industry recognition such as Chartered Engineer status or MIET membership (preferred) IRSE License Industry recognition chartered, MIET etc What we offer A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone be themselves and to thrive at work. The additional benefits with this role: 26 days annual leave, plus public holidays, plus the option to buy up to 10 days or sell six days each year. Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed TPBN1_UKTJ

Registered Manager Residential Care Location: Whitby Salary: £40,000 per annum + bonus structure Job Type: Full-time, Permanent Make a Real Impact in a Warm, Vibrant Residential Service on the Whitby Coast An established care provider is currently working with a recruitment partner to appoint an experienced Registered Manager for a small, friendly residential service based in Whitby . This is a small specialist home supporting individuals with a range of needs, including non-verbal communication and behaviours that may be described as challenging. The service is known for its lively, social atmosphere and strong focus on person-centred, meaningful living from community outings and volunteering to shared activities and everyday moments that really matter. The home is ideally located on Whitbys West Cliff, close to the seafront, beaches and local amenities, and has been thoughtfully adapted from a former hotel into a high-quality specialist setting with individual flats and communal activity spaces. The Role Reporting into a Regional Operations Manager, the Registered Manager will have full responsibility for the leadership, quality and performance of the service. Key responsibilities include: Providing strong, visible and person-centred leadership to the staff team Ensuring safe, high-quality care delivery in line with CQC standards Managing audits, quality assurance, supervisions and appraisals Overseeing recruitment, rota management and absence processes Ensuring compliance with MCA and DoLS Driving continuous improvement and best practice Maintaining effective communication with residents, families and stakeholders Delivering positive outcomes against agreed KPIs About You The successful candidate will ideally have: A Level 5 Diploma/NVQ in Leadership & Management (or be working towards) Previous experience as a Registered Manager (highly desirable) Strong management experience within residential or nursing care services A full UK driving licence Sound knowledge and confidence in MCA/DoLS Excellent organisational skills and a proactive, positive leadership style A genuine commitment to person-centred care Benefits Package This role comes with a comprehensive and competitive benefits offering, including: Generous annual leave (increasing with length of service) Performance-related bonus structure Pension scheme Lifestyle savings on shopping, utilities and local retailers Employee Assistance Programme (24/7 access) 24/7 GP service and face-to-face counselling Discounted Health Cash Plan Mental health support and wellbeing resources Funded training, qualifications and clear career progression pathways Paid DBS Employee referral scheme Casual dress, company events and more Interested? If youre an experienced care manager looking for a rewarding leadership role in a genuinely warm and engaging service, wed love to hear from you. Apply today for a confidential discussion with the recruiting consultant. TPBN1_UKTJ

We Make Morrisons... From a Bradford market stall to the UK's fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We're recruiting for a high performing Trading Manager to help our business to continue to grow and succeed. Making sure our stores are fully stocked is key to a fantastic customer experience, which is why this roe is so vital to our success. It's the job of our Trading Manager to provide the best availability and standards possible for our customers across all departments, ensuring that they remain legal and safe. Reporting into the Store Manager, you will also: Lead the team to the very best standard and strive to ensure the best shopping experience for every customer who walks into our store Plan and organise current promotions or in-store events Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Motivate and lead colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here . About you Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. About us Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won't find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It's why our customers keep coming back for more. The UK's 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It's challenging. It's fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They've been there and done that. It's how they know how to support our colleagues and help our customers so well. TPBN1_UKTJ

Transport Supervisor (4o4o) Location: Queenslie Working hours - 6-6pm We are looking for an organised and proactive Transport Supervisor to provide logistics and administrative support to the Transport/Site Manager and ensure the smooth, compliant operation of our transport fleet. Key Responsibilities Maintain accurate and compliant transport documentation and records Schedule, print and manage daily driver routes Manage driver rotas, holidays and daily de-briefs Communicate with drivers and customers via phone and email Handle delivery and collection enquiries Compile weekly and monthly KPI and performance reports Support transport compliance, including incident/near miss reporting Complete vehicle checks and assist with transport audits Raise purchase orders and track monthly transport expenditure Assist with month-end reporting and general plant administration Check and reconcile Hazardous Waste Consignment Notes (HWCNs) for billing Do you have what it takes? Experience of transport office working environment Strong administrative and organisational skills Confident communicator with drivers, customers and internal teams Good IT skills, including spreadsheets and reporting Ability to work in a fast-paced transport environment Attention to detail and a strong focus on compliance We expect from you to Be accountable , Drive results , Embrace Change, and high levels of Collaboration ! What's in for you? Competitive Salary £32,000 plus quarterly bonus Contributory pension Flexible benefits (access to our benefits platform for discounts and cash back on shopping purchases, gyms and leisure activities, cycle to work scheme and dedicated wellbeing centre). Ready to make a difference? Apply now! #TeamTradebe #SustainableCareers #TradebeJobs If this offer does not match your expectations, but you would like to develop your career in a company that promotes circular economy and sustainability, register on our Career Page, and don't miss out on new job opportunities! ?? Tradebe is committed to guaranteeing selection processes based on merit and skills free of any bias based on age, gender, sexual orientation, religion, or nationality. We believe in equal opportunities, and we work for it. TPBN1_UKTJ

We Make Morrisons... From a Bradford market stall to the UK's fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We're looking for an Operations Manager to join our team in the Sheffield area, Our Operations Manager's play a key role in helping our business to grow and succeed. It's their job to ensure that the store operations are running smoothly ensuring Morrisons is a better place for our customers to shop and our colleagues to work. Deputising for the Store Manager, it's really important our Operations Managers create an inclusive environment for all managers and colleagues, where everyone feels valued. Ensuring they role model great leadership skills they also oversee all aspects of the store including achievement of all operational KPI targets, driving high store standards, excellent safe and legal compliance and ensuring our managers are highly capable and motivated in order to create a high performing and engaged team. As the Operations Manager it is your job to: Be accountable for the end to end process of all operations within store, ensuring appropriate resource to deliver routines to the highest standard Continually identify, develop and mentor talent across the store and wider region that creates a pipeline of successors Continuously build capability of the Management team through stretching their accountability, and creating a plan for development areas Work in partnership with the People Manager to embed a culture of being comfortable with change across the store and supporting Managers to do the same An expert in safe and legal, ensuring all departments and colleagues are compliant with food safety laws Support Managers with forward-thinking action plans for their departments to increase performance Contribute to the development of the annual Store plan by having a commercial mindset to identify opportunities which will maximise performance Use freedom within the framework to develop local ideas to exceed sales targets and drive performance whilst motivating colleagues Build relationships with all key stakeholders in order to involve the right people to deliver continuous improvements that benefit the customer Lead by example to deliver exceptional standards and performance across the store whilst focusing most on what matters most for customers Oversee all processes in store which affect availability of products for our customers whilst building the capability of the Management team to feedback to the respective business areas to continuously improve customers experience Make time to understand from customers directly how we can improve our daily offer and build their feedback into improvement plans and work with central teams to provide insight and opportunity to continually improve the service we offer How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare, as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour here. About you Our operations managers must have previous experience in the retail industry. Experience of managing a large customer facing and high turnover operation (over £150k per week) is essential. You also need to have: Strong leadership skills with the capacity to listen and respond. The ability to influence, listen and understand the external perspective to inspire and think broadly about new ways of doing things. Strong coaching skills. You must be able to give feedback to ensure common ways of working. A passion for driving talent and creating a successful team culture. The ability to resolve challenges and build trust between the full store team. Set clear objectives that link directly to each department that are aligned with Morrisons priorities. The power to create a culture that fosters and values collaboration. We are an equal opportunities employer and welcome applications from all sections of the community. About us Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won't find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It's why our customers keep coming back for more. The UK's 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It's challenging. It's fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They've been there and done that. It's how they know how to support our colleagues and help our customers so well. TPBN1_UKTJ

Job Reference: RD LonSPMLocation: London, Greater London, United KingdomType of Contract: PermanentSalary: 0 The Senior Planning Manager will work within the London team focused on delivery of the company’s strategic land portfolio. The Senior Planning Manager will be the planning lead for individual sites and be responsible for managing all day to day workstreams required in promoting a site through the Local Plan and/or the progression of a planning application, working alongside the Land, Technical and regional teams. The Senior Planning Manager will be required to support the acquisition of new sites through site appraisal and supporting bid submissions. Whilst the role is predominately focused on strategic planning, the London team is also responsible for all existing assets which include brownfield sites. Experience across a range of planning would therefore be welcomed. This role is based from our London office and we can offer hybrid working with this role. What you will do 1. Planning Strategy & Site Promotion • Develop and deliver planning strategies for short-, medium-, and long-term land opportunities., • Coordinate planning appraisals for potential sites, identifying opportunities, risks, and constraints., • Promote strategic land through the Local Plan process, including where necessary preparing representations and monitoring plan-making progress., • Work with the internal team and external consultants to coordinate planning statements, environmental reports, and supporting documents. 2. Managing Planning Applications • Alongside the internal team and external consultants be responsible for the preparation, submission and negotiation of planning applications., • Coordinate the evolution of schemes, ensuring alignment with national and local planning policy and any specific Local Authority requirements., • Alongside the internal team, managed third-party technical inputs including highways, ecology, drainage, landscape, heritage, and environmental assessments., • Ensure applications are supported by robust evidence and meet policy requirements whilst protecting commercial viability. 3. Stakeholder & Local Authority Engagement • Build strong working relationships with Local Planning Authorities, Parish Councils, statutory consultees, and community groups., • Lead pre-application discussions and consultations., • Present proposals at planning committees, public exhibitions, and community engagement events., • Act as the key planning contact for internal and external stakeholders. 4. Internal Collaboration & Project Support • Work alongside Land teams to advise on planning risk, deliverability, and strategy for land bids., • Support technical design teams by ensuring design approach and technical reports meet planning requirements., • Administrative project management including ensuring consultants are appropriately appointed, budget monitoring and reporting to landowners as appropriate. 5. Compliance, Reporting & Governance • Maintain an up-to-date understanding of national and local planning policy and legislation., • Prepare and present planning reports, risk assessments, and board papers to support decision making., • Proven experience in planning within residential development, either in-house with a developer/housebuilder or at a planning consultancy., • Strong understanding of national planning policy and the Local Plan process., • Track record of securing residential allocations and/or planning permissions, negotiating S106 agreements, and working with Local Authorities., • Experience managing planning applications from feasibility through to consent., • Knowledge of technical disciplines that influence planning outcomes (highways, drainage, ecology, heritage, landscape, etc.)., • MRTPI qualified (or eligible for full membership)., • Competitive basic salary based on experience, • Discretionary Bonus, • Private medical insurance, • X3 life assurance., • Time for You: 25 Days holiday, plus bank holidays plus the option to buy 5 more!, • Well-being Support: Access to 24-hour Health Hero, Employee Assistance Programme (EAP), and the Health Assured Wisdom App., • Lifestyle Perks: Cycle-to-work scheme and flexible benefits like gym membership discounts and shopping vouchers.

Closing date: 21-01-2026 Customer Team Leader Location: 13-15 Market Square Whipperly Ring, Luton, LU1 5RD Pay: £13.99 per hour Contract: 30 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) Apply below after reading through all the details and supporting information regarding this job opportunity. You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you’ll do • Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations, • Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected, • Make sure that the store remains safe, legal, and fully operational, • Manage diligence checks and stock accuracy to make shopping a great experience for our customers, • Support your store manager by deputising when they’re not working and delivering a variety of HR processes, • Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback, • Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have, • A genuine care for the needs of customers and members, • The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor, • Great people skills, with the ability to build positive relationships with customers and colleagues, • Strong organisational and problem-solving skills, • A desire to learn, grow and develop your leadership skills, • The flexibility to work a range of different shifts Why Co-op?, • Full, paid training and dedicated support for your personal development and career progression, • 30% discount on all Co-op products in-store plus 10% discounts on all other brands, • A pension scheme with up to 10% employer contributions, • Stream– a money management app giving you access to a percentage of your pay as you earn it, • 36 days of holiday (including bank holidays, pro rata for part time colleagues), • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations, • 24/7 employee assistance service, • Rotas shared three weeks in advance and accessible on your phone

WORKING WITH US Is this your next job Read the full description below to find out, and do not hesitate to make an application. The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the page. ABOUT THIS OPPORTUNITY We are seeking a proactive and knowledgeable HR Advisor to join our central HR team. You’ll support a group of academies, providing expert guidance on HR policies, employee relations and workforce initiatives, while contributing to projects that shape the future of education. This is a dynamic generalist role requiring strong communication, analytical skills and a collaborative mindset. You’ll be part of a pioneering multi-academy trust known for transforming schools and empowering communities. With access to outstanding CPD, a supportive team and a culture of excellence, this is a fantastic opportunity to grow your HR career in a purpose-driven environment. MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: • Delivery of a generalist HR advisory service to the Federation and our Academies, providing up to date and informed HR guidance and support on HR policies, processes and systems, • Providing professional advice and support to Federation and Academy leaders in all areas of HR practice and employee relations such as grievance, disciplinary, performance management and sickness absence management, escalating complex cases as appropriate to the Head of HR and HR Business Partners, • Supporting the HR Business Partner with organisation change programmes including redundancy, restructuring and TUPE transfers; preparing documents, supporting planning, due diligence completion etc., • Participating in the development and delivery of HR policy skills workshops for line managers and academy HR, • Assisting with end-to-end employee lifecycle and payroll processes, • Preparing HR documents and create and maintain templates, • Producing management information reports, • Evaluating job descriptions and providing advice and guidance on salary bandings to ensure a consistent and fair approach WHAT WE ARE LOOKING FOR You should be able to demonstrate: • Experience providing generalist HR advice on terms & conditions, application of policies and first line employee relations, • Up-to-date knowledge of employment law & current HR practice, • Qualifications to degree level, or equivalent experience, • At least part qualification to CIPD Level 5 or equivalent by experience with a willingness to study, • Excellent spoken and written communication skills, • Confidence and ability to develop and maintain professional relationships at all levels APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed. We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues. IMPORTANT INFORMATION Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. WHAT WE CAN OFFER YOU Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. xrnqpay You will also have access to a variety of benefits, support programmes and initiatives including: • Excellent opportunities for continuous professional development and career progression, • Annual performance and loyalty bonus, • Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution, • 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts, • Harris Wellbeing Cash Plan including cover for routine and specialist healthcare, • Employee Assistance Programme for free and confidential advice, • Cycle to work salary sacrifice scheme, • Wide range of shopping, leisure, and travel discounts, • 20% off at Tapi Carpets, exclusive to Harris employees

Training and Quality Monitoring Advisor For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. £28,000 - £30,000 plus benefits Reports to: Training & Engagement Manager, Face-to-Face Fundraising Directorate: Marketing, Fundraising & Engagement Contract: 12 month fixed-term contract Hours: Full time 35 hours per week Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office) plus nationwide travel (at least 2 days per week) Closing date: 18th January 2025 23:55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Recruitment process: One competency-based interview with a task included (onsite, Stratford) Interview date: Tuesday 27th January 2026 At Cancer Research UK, we exist to beat cancer. We're looking for an inspiring Training and Quality Monitoring Advisor to join our fundraising team. Our fundraising teams are essential to our Engage Strategy by engaging with the public in deep and meaningful ways, ultimately growing Cancer Research UK's fundraising and income capabilities, to fund and raise awareness for our life-saving research. This is a unique opportunity, where you will play an important role in supporting the Training, Quality Monitoring & Engagement Managers, external and internal stakeholders and agencies, and fundraising teams. This role will be both desk-based and 'in the field' meaning no day will be the same and you'll discover something new every day. For example, some days you will be shadowing fundraisers onsite across the UK, collaborating with internal and external stakeholders, suppliers and agencies, supporting the mystery shopping programmes, identifying trends and improvements, helping to create engagement tools and materials, delivering training to our fundraisers both in-person across the UK and virtually, contributing to the team's strategy, and many more. What will I be doing? • Supporting the delivery of Cancer Research UK's compliance monitoring program (mystery shopping, call listening, document reviews), identifying, collating and reporting on trends, acting on learnings, and working closely with suppliers and internal stakeholders., • Supporting complaint handling, including resolution and collation, identifying trends and learnings, and working with internal and external stakeholders to ensure learnings are tracked, acted upon and followed up., • Conducting field observations for in-house and 3rd party supplier teams including site visits, fundraiser shadowing, and training observations. Reporting on observations and working with the Training and Quality Managers to ensure organisational oversight, and ensure learnings are tracked and acted upon., • Working with the team to Identify and report on trends in fundraiser compliance and standards to key internal stakeholders, seeking and identifying opportunities that will add value to the compliance monitoring programme., • Delivering inspiring training presentations to fundraisers across the UK and virtually, communicating CRUK's work, including scientific research and compliant behaviours, in an easy-to-understand manner., • Contribute to the development of engagement tools and materials i.e. fundraiser support materials, newsposters, engagement modules, thank you and basic training videos and awards, working with the F2F Training & Engagement Manage, • Collaborating with external suppliers, taking minutes in meetings & helping to plan and organise sessions to train fundraisers across online platforms, and in-person training at locations across the UK., • Helping to maintain and keep up to date the F2F Training & Engagement Manager team trackers and logs, • Supporting the wider Face to Face team, as required, • Knowledge and understanding of public fundraising sector best practice, • This role will require regular travel, at least 2 days per week, • Strong planning, organisational and record keeping skills, with an ability to manage multiple changing priorities and tasks from start to finish, • Excellent verbal and written communication skills, with experience of communicating with diverse audiences and conveying key messages in an effective and inspiring way, • Strong training and presentation skills, • Ability to coach face to face fundraisers in the field, • Experience of working and delivering with some autonomy Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. xrnqpay For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.

Location: London (hybrid working 3 office days per week) Employment Type: 12-Month Fixed Term Contract Think the AA is just about roadside assistance? Think again. For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Senior Digital Business Analyst means you'll play a crucial role in our success and be part of this exciting motoring journey. Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change. #LI-Hybrid This is the job We’re looking for a highly capable Senior Digital Business Analyst to join our growing Digital team on a 12-month fixed term contract. Working as part of an Agile Scrum team, you’ll drive the end-to-end requirements lifecycle, from initial discovery and stakeholder engagement through to high-quality user stories ready for development. You’ll bring structure, clarity, and analytical rigour to complex digital initiatives, helping us deliver customer-centric journeys and internal efficiencies. You’ll also act as a trusted partner to Product Owners and a mentor to other BAs in the team. What will I be doing? • Owning the intake and analysis of digital requirements, translating them into clear, testable user stories and epics., • Collaborating closely with stakeholders to define, refine and prioritise a well-organised product backlog., • Leading workshops, mapping “As-Is” and “To-Be” processes and identifying opportunities for improvement across digital journeys., • Working day-to-day with developers and QA to ensure stories meet the Definition of Ready and support smooth delivery through each sprint., • Conducting impact assessments, evaluating proposed solutions, and contributing to MVP definition and user experience reviews., • Supporting and mentoring mid-level and junior Business Analysts, contributing to team capability and best practice. What do I need?, • Proven experience as a Business Analyst within an Agile digital environment, including story writing, mapping and prioritisation., • Strong skills in requirements elicitation, process modelling, data analysis and backlog management., • Excellent communication skills with the ability to engage professionally with stakeholders at all levels, including senior leadership., • Good working knowledge of Agile software development, Jira, and collaborative tools such as Miro., • Strong technical awareness with architecture fundamentals, data flows, development and testing approaches., • 25 days annual leave plus bank holidays + holiday buying scheme, • Worksave pension scheme with up to 7% employer contribution, • Free AA breakdown membership from Day 1 plus 50% discount for family and friends, • Discounts on AA products including car and home insurance, • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more, • Company funded life assurance, • Diverse learning and development opportunities to support you to progress in your career We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. #LI-HH

Job Title: Pricing Lead Location: London – Hybrid – Three Days in Office Employment Type: Permanent AA Summary Think the AA is just about roadside assistance? Think again! As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us? This is the job We’re on the lookout for a talented Pricing Lead to join our Motor Trading team within the AA’s in-house insurer. In this role, you’ll dive deep into pricing structures and performance data to help shape our Motor Insurance strategy. Your insights will directly influence how we stay competitive while driving profitability. You’ll work closely with cross-functional teams, using advanced analytics to refine pricing models and identify opportunities for growth. It’s a chance to make a real impact in a fast-paced, data-driven environment. If you enjoy solving complex problems, thrive on turning numbers into strategy, and want to be part of a team that’s transforming insurance from the inside out. What will I be doing? • Monitoring emerging trends and trading performance, providing strategic insights into Loss Ratio to support key business decisions., • Supporting commercial planning by delivering analysis for business cases, financial modelling, and forecasting., • Collaborating with the Pricing & Development and Underwriting teams to shape pricing strategies that are both compliant and commercially effective., • Conducting competitor analysis, using past market trends and future scenario modelling to inform pricing direction., • Owning the delivery of regular reporting for internal forums, regulatory bodies, and reinsurers, ensuring accuracy and timeliness., • Mentoring junior analysts, helping to build capability across the pricing team and encouraging cross-training with wider insurance functions. What do I need?, • Strong numerical skills and a keen eye for detail, with experience working in analytical environments., • Confidence using SQL to interrogate large datasets, this is essential for the role., • Experience in motor or home pricing insurance products is beneficial, though not required., • Familiarity with Willis Towers Watson insurance software is a plus, but not essential., • A proven ability to communicate complex information clearly to stakeholders., • A proactive approach, with a track record of identifying opportunities and suggesting improvements to working practices., • A good understanding of the competitive and regulatory landscape within Personal Lines Pricing., • 25 days annual leave plus bank holidays + holiday buying scheme, • Worksave pension scheme with up to 7% employer contribution, • Free AA breakdown membership from Day 1 plus 50% discount for family and friends, • Discounts on AA products including car and home insurance, • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more, • Company funded life assurance, • Diverse learning and development opportunities to support you to progress in your career We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks. We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested. #LI-SJ1 #LI-Hybrid

Location: London (hybrid working 3 office days per week) Employment Type: Permanent, full time Additional Benefits: Annual Bonus, Cash-Car Allowance & Private Medical Insurance We’re Supercharged – And This Is Just the Beginning. The AA is entering a bold new era with AI at the wheel. We’re building a dedicated AI capability, and we’re looking for passionate pioneers to shape what comes next. We’ve recently replatformed onto a modern data stack, unlocking access to one of the UK’s richest datasets—from detailed vehicle fault histories to real-time connected car telemetry. Now, we’re turning that data into intelligent systems that keep Britain moving. This is your chance to be part of something new. Something exciting. Something that matters. Ready to join the AA+AI journey? #LI-Hybrid This is the job At the AA, we’re using AI to help millions of people keep moving. As our Responsible AI Lead , you’ll play a pivotal role in ensuring that our AI solutions are developed and deployed safely, ethically, and responsibly. Sitting at the heart of our AI function, you’ll define and lead the AA’s Responsible AI strategy, balancing innovation with risk, governance with delivery, and regulation with real-world impact. This is a hands-on leadership role with influence across Engineering, Product, Legal, Security, and Data Protection, helping teams move fast while doing the right thing. If you’re passionate about shaping how AI is used responsibly at scale, and you enjoy working collaboratively in complex environments, we’d love to hear from you. What will I be doing? • Define, implement, and continuously improve the AA’s Responsible AI strategy, ensuring AI solutions are safe, ethical, and compliant while enabling innovation, • Design and run AI impact and risk assessment processes, owning governance frameworks, policies, and the Model Risk Register, • Partner with engineering and product teams to embed Responsible AI guardrails, controls, and monitoring into AI development and deployment, • Chair cross-functional forums to oversee higher-risk AI use cases, enabling timely, well-informed decisions that support delivery, • Monitor emerging AI regulations and advise on compliance approaches, engaging with regulators and external stakeholders where needed, • Lead Responsible AI training and cultural change, providing thought leadership that influences organisational strategy and best practice What do I need?, • Experience in AI governance, compliance, risk, or legal advisory, with the ability to work effectively with technical teams, • Strong understanding of AI risks across machine learning, generative AI, and emerging agentic systems, with practical mitigation approaches, • Knowledge of data protection, technology law, and AI ethics, applied in real-world, complex environments, • Confidence balancing innovation and risk, and turning principles into actionable guidance, • Excellent stakeholder engagement skills, including influencing senior leaders, • 25 days annual leave plus bank holidays + holiday buying scheme, • Worksave pension scheme with up to 7% employer contribution, • Free AA breakdown membership from Day 1 plus 50% discount for family and friends, • Discounts on AA products including car and home insurance, • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more, • Company funded life assurance, • Diverse learning and development opportunities to support you to progress in your career We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. #LI-HH

Location: London (hybrid working 3 office days per week) Employment Type: Permanent, full time Additional Benefits: Annual Bonus, Cash-Car Allowance & Private Medical Insurance Think the AA is just about roadside assistance? Think again. For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Data Business Partner means you'll play a crucial role in our success and be part of this exciting motoring journey. Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change. #LI-Hybrid This is the job We’re looking for dynamic and commercially minded Data Business Partners to lead the charge in transforming how data drives decision-making across the AA. Sitting at the intersection of analytics, strategy and stakeholder engagement, this role is all about unlocking value, whether through insight, modelling or visualisation and ensuring data is a proactive enabler of business success. You’ll lead a talented team of analysts and BI developers, partnering closely with senior leaders to shape and deliver a data strategy that aligns with business priorities. With a strong technical foundation and a passion for storytelling through data, you’ll bring clarity to complexity, foster a culture of innovation, and ensure our data products are impactful, scalable and fit for purpose. What will I be doing? • Lead the development and delivery of a data strategy and roadmap for your business area., • Manage and prioritise analytical and visualisation work to align with business goals., • Partner with senior stakeholders to define and deliver high-value data products., • Drive a culture of data innovation and business literacy within the team., • Oversee the lifecycle of data products, ensuring they remain fit for purpose., • Inspire and coach your team to achieve high performance and continuous improvement. What do I need?, • Strong communicator with excellent stakeholder engagement, presentation, and storytelling skills., • Commercially savvy, understanding how the business generates revenue and cost savings; able to drive delivery forward using project management and agile principles., • Hands-on technical background in analytics and data science, including modelling and Power BI; solution-focused approach to data challenges., • Proven experience managing and mentoring analysts or data scientists, fostering team growth and performance., • Ability to simplify complex concepts for technical and non-technical audiences, influencing at senior levels., • 25 days annual leave plus bank holidays + holiday buying scheme, • Worksave pension scheme with up to 7% employer contribution, • Free AA breakdown membership from Day 1 plus 50% discount for family and friends, • Discounts on AA products including car and home insurance, • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more, • Company funded life assurance, • Diverse learning and development opportunities to support you to progress in your career We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. #LI-HH