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Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

Are you an experienced accountant looking for a role where you'll have real client exposure, modern systems at your fingertips, and the opportunity to develop your career within a highly respected business? \n We are delighted to be partnering with a successful and growing independent accounting firm in Suffolk to recruit a Senior Accountant for their outsourcing team. This is an exciting opportunity to join a forward-thinking firm that combines the quality and variety of clients often associated with larger firms, with the supportive culture and flexibility of an independent practice. \n If you've worked within a practice environment at any stage of your career and enjoy building strong client relationships, utilising cloud-based technology, and providing valuable business advice, we'd love to hear from you. \n \n As a Senior Accountant, you'll manage your own diverse portfolio of clients, becoming a trusted adviser and ensuring exceptional service delivery across a range of accounting and taxation matters. Key Responsibilities include: \n\n • Preparing management accounts and tailored financial reports for clients\n, • Producing year-end statutory accounts and supporting documentation\n, • Preparing and reviewing VAT returns, including liaising with HMRC when required\n, • Maintaining and reviewing bookkeeping records using cloud accounting software\n, • Preparing corporation tax and personal tax computations and returns\n, • Building strong, long-term relationships with clients as their key point of contact\n, • Supporting and mentoring junior members of the team\n\n Training can be provided in specific technical areas for candidates who demonstrate strong experience across other aspects of the role. \n We're looking for an accountant who combines strong technical knowledge with excellent systems experience and a proactive, client-focused mindset. \n Ideally, you'll have: \n\n • ACA, ACCA, CIMA or AAT qualification, or be qualified by experience\n, • Previous experience working within a UK accountancy practice environment; either current or previously\n, • Experience preparing management accounts, VAT returns, statutory accounts and tax returns\n, • Strong knowledge of cloud accounting software, including systems such as Xero, IRIS and Dext\n, • Excellent communication and organisational skills\n, • The ability to manage client relationships confidently and professionally\n\n In return, you'll be joining a highly regarded firm that genuinely values its people and invests in their development. If you're looking for a position where your experience will be recognised, your professional development supported, and your work truly valued then this is the job for you. Benefits include: \n\n • Competitive salary based on experience\n, • Clear and achievable career progression opportunities\n, • Supportive and collaborative team environment\n, • Exposure to a varied and interesting client portfolio\n, • Modern, technology-driven working practices\n, • Comprehensive benefits package\n, • The opportunity to play a key role within a growing and ambitious practice\n\n Apply today or contact Natalie Harden at Reed for a confidential discussion or apply online today. \n

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role This role is ideal if you are looking to build a career with a company that has track record of success and excellent corporate culture grounded in our values – Do the Right Thing, Employee Success, Customer Success and Speed. If you are driven to provide an excellent customer experience and work with software, this job is for you! \n What You'll Do • Advise end users on best practices when using Veeva’s applications, • Identify and resolve client issues associated with Veeva’s applications, • Build strong and professional relationships with all users of Veeva’s applications, • Provide recommendations/feedback on client service improvements and product development, • Maintain the highest standards of customer service, quality, and professionalism with customers and coworkers, • Maintain accurate records of all email/telephone/chat correspondence related to the role Requirements • 1+ years relevant experience in a customer service role, • Effective communication, organizational, and time management skills, • Professional telephone manner, • Demonstrated competence in standard computer packages (Word, Excel, PowerPoint), • Excellent verbal and written communication skills in English and secondary European language will be required., • Ability to quickly understand client requirements and needs and articulate potential solutions Perks & Benefits • Allocations for continuous learning & development, • Private Health Insurance \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

Collabora is looking for a passionate and enthusiastic open-source software developer, with good knowledge of at least one of OpenGL or Vulkan, to join our ever growing geographically-distributed Graphics domain team.

Mast is on a mission to make complex lending simple. The UK's specialist lending market is underserved by technology, with legacy systems that can't handle the nuance of complex income, niche products, or the broker workflows that specialist lenders rely on. We're building modern, cloud-native lending technology, purpose-built for specialist lenders, that helps them process more applications in less time, reach decisions faster, and deliver better experiences for brokers and borrowers. We're pioneering the use of AI in mortgage origination, building it into the platform from the ground up rather than bolting it onto legacy architecture.. We work with regulated lenders across the UK, have a 100% delivery track record, and are building a high-performance team where everyone has real ownership and direct impact. This is not a traditional support role, and you do not need any previous customer support or technology experience to apply. This role is ideal for a recent graduate or someone early in their career who wants to get into tech. What matters most is your attitude: we are looking for someone curious, reliable, organised, eager to learn, and willing to get stuck in.. You will help lenders, brokers, and internal teams get the best out of Mast. You will answer questions, investigate issues, improve support processes, create documentation, spot recurring product friction, and turn customer conversations into ideas that shape the platform. You'll report to the Head of Product and work closely with Product, Engineering, Client Success, and Implementation. Over time, this role has the potential to grow into leading Mast's customer support function as the company scales. Support customers and users Triage, investigate, and manage support requests from start to finish, escalating to Product or Engineering where needed while keeping people informed. You will build deep knowledge of Mast's platform, including mortgage journeys, forms, policy prompts, automations, integrations, product configuration, and broker/lender workflows. Build the support operating system Help design how support works at Mast: ticketing workflows, escalation routes, response templates, internal runbooks, help centre content, and reporting dashboards. You will look for repetitive questions and manual processes, then automate them through better tooling, documentation, AI-assisted workflows, or process changes. Turn support into product insight Because this role reports into Product, you will do more than answer questions. You will identify patterns in customer feedback, recurring pain points, confusing workflows, and missing features, then translate those into product ideas, bug reports, and roadmap input. Create self-service documentation Write clear, practical help articles, FAQs, release notes, troubleshooting guides, onboarding material, and internal playbooks. You will help keep everything up to date as the platform evolves. Use AI to work smarter Use AI tools to draft documentation, summarise issues, identify patterns, write clearer responses, and speed up repetitive work. You don't need to be an AI expert. We are looking for someone curious, experimental, and willing to learn. We are not looking for years of experience. We are looking for potential. You may be a recent graduate or early in your career. You do not need previous customer support, fintech, mortgage, or software experience. The most important things are that you: Have a great attitude and want to learn quickly Are reliable, thoughtful, and willing to take ownership Can work independently, spot what needs doing, and make progress without needing detailed instructions every time Communicate clearly and calmly in writing Are organised and detail-oriented, especially when managing several issues or follow-ups at once Are comfortable asking questions when something is unclear Enjoy solving problems and making things easier for others Are curious about technology, software, and AI Are comfortable working remotely and managing your own time Naturally ask, “How can this be easier next time?” Familiarity with tools like Notion, Slack, Linear, Jira, Zendesk, Intercom, HubSpot, Loom, Metabase, or AI tools like ChatGPT and Claude Experience from university projects, internships, part-time work, customer-facing roles, or startup environments Interest in product management, customer success, operations, automation, or fintech Experience writing clear documentation, guides, or process notes First 3 months: Strong understanding of Mast's platform and customer workflows. Ownership of incoming support requests. Clearer processes for tracking and resolving issues. 6 to 12 months: Reduced repeat questions through better documentation and automation. A reliable feedback loop into Product. Clear visibility into where customers struggle and where the product can improve. Longer term: You help define what excellent customer support looks like at Mast, and may grow into leading the support function. Location: London or UK Remote Salary: £30,000 to £35,000 + Stock Options Target Start date : Immediate Benefits Stock Option Plan 25 days holiday + bank holidays 4 - 10 weeks work from anywhere, based on tenure (for UK based roles) Vitality Health insurance Pension plan Equipment budget Learning & development budget Cycle to Work Scheme Monthly team socials + Quarterly Team Meet-ups @ HQ Digital-first, employee-first company with a flexible working culture + Central London HQ About Us Mast is a high-performance team of engineers and lending experts building the future of specialist lending technology. We value radical honesty, transparency, and speed. We hire exceptional people, expect a lot from each other, and offer real ownership, fast growth, and the chance to shape an industry. Mast. is an equal opportunity employer and we celebrate diversity and are committed to creating an inclusive environment for all employees.

Location: Haverhill Salary: circa £40,000 per annum Job Type: Full-time Hours: 9:00am – 5:30pm, 36 hours per week Industry: Scientific PureKat Consultancy is recruiting for an experienced Analytical Development Chemist to join the R&D team for our client based in Haverhill. • Developing, optimising and pre-validating analytical methods for APIs, polymers, drug product formulations, particularly amorphous solid dispersions, intermediates and raw materials, • Primarily using HPLC, UHPLC and GC, including hyphenated techniques such as LC-MS and GC-MS, • Supporting the development of analytical methods, • Supporting analytical method transfers and troubleshooting activities, • Investigating analytical issues, • Generating high-quality technical documentation, • Collaborating with R&D, Quality and Manufacturing teams to ensure the seamless integration of analytical methods, • Maintaining compliance with current Good Manufacturing Practices (cGMP), ICH guidelines and internal quality systems., • Working with a range of analytical techniques., • A BSc, MSc or PhD in Chemistry, Analytical Chemistry, Pharmaceutical Sciences or a related discipline, or extensive relevant industrial experience., • Proven experience in analytical method development, ideally gained within a pharmaceutical, contract development and manufacturing organisation (CDMO) or similarly regulated environment., • Strong hands‑on experience with HPLC, UHPLC and/or GC instrumentation and associated software., • Familiarity with regulatory expectations relating to analytical methods used for API release testing., • Experience with analytical method development, optimisation and troubleshooting., • Good technical report writing and documentation skills., • Knowledge and understanding of cGMP and ICH guidelines would be highly desirable., • Strong analytical and scientific problem‑solving skills. Ideally you will have experience within a similar position. Interviews will take place in Haverhill, Suffolk, following a registration process by PureKat Consultancy Ltd. If we have not responded to your application within 3-5 days, unfortunately you have not been successful on this occasion, but please feel free to contact us for other opportunities. #J-18808-Ljbffr

TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock ‘n’ roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT’s 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics The MDE Level III is a competent and experienced design engineer, able to execute all design phases of a project (or multiple projects simultaneously). They may assume overall project responsibility or responsibility for particular project elements, and will monitor progress and report back to a senior engineer regards technical, schedule and budgetary constraints. The MDE Level III must maintain knowledge of the cutting edge of technology in relevant subject areas. Whilst the role does not involve any direct line management, there will be duties in delegation of work, planning, supporting and mentoring staff as required. An effective MDE Level III will demonstrate and develop their leadership skills to build high performance teams and maintain a positive approach to all challenges. • Ensure safety and quality processes are maintained., • Possesses and applies a knowledge of more advanced engineering principles and practices with minimal supervision., • Awareness and assessment of state-of-the-art technologies and industry competition/any new market opportunities for products which may help bolster TAIT’s market position., • Maintains good working relationships and instils confidence in colleagues throughout the organisation at all levels., • Develops principles of high-performance leadership and understands importance of them., • Maintains an understanding of professional and ethical responsibilities. The Engineering Council defines these as: 1) Honesty and integrity 2) Respect for life, law the environment and public good 3) Accuracy and rigour 4) Leadership and communication • Drives the development of new techniques and/or improved processes, documentation, or products., • Familiar with company solutions across the range of disciplines., • Has ownership of larger project elements and/or small projects, ranging from proven schemes and solutions to more complex and novel applications, uses company reporting tools to track progress and reports up to SMD/SMDE or HO, • Involved in/responsible for resolving key technical issues and/or unique conditions by using expertise gained through real world application., • Support bidding teams by inputting into product data sheets/client information for 'standard products., • Conducts assessments of client requirements and standards, hazard analysis/risk assessment, concept development, scheme generation, cost estimating of proprietary items and schedule generation. This could extend to site surveys and client meetings, theory of operation, concept modelling, drawings, sketches and client presentation thereof along with assessment of potential production routes, value engineering and scope rationalizing., • Conducts preliminary facility impacts and high level first pass calculations., • Support the design process by consideration of client contractual/IP requirements & standards (what level of technical documentation is required), assessment and buy in/feedback against schedule and timely alerting of any deviations to aid in department resourcing. Assist in breaking down the work into specific elements or work-packages, assign (or keep) responsibility. Take the design from concept through to detailed design, design reviews and release of production drawings and BOMS, and review this work when done by others., • Conduct the relevant calculations typically with hand calcs, Excel spreadsheets, FEA and specialist software, and review this work when done by others., • Support project management with client meetings, site surveys where required, technical or commercial queries and client design team comments & requests – challenging it as appropriate. Consideration of shipping & installation strategy to best guide the design. Processing any received-from-client materials and drawings, then handling updates from site red-lines, inspection – potentially including planning and supporting Site Acceptance Testing – preparation of complete project pack, formal compliance documents + O&Ms, labelling and signage, and final client sign-off., • Support production department with respective handover meetings from design, technical or commercial queries, update from red-lines, inspection – potentially including planning and supporting internal and external Factory Acceptance Testing and inspection visits - and sign-off., • Support legacy equipment (potentially designed by others - internal or external), via the support department or through other routes., • Sometimes prepares work packages for the project team, supervises and supports as necessary, checks and collates work package back in for submittal., • Supervises all staff necessary to complete assignments (where applicable)., • Reviews and approves scopes, budgets, and schedules for assignment with supervision from others., • Plans, schedules, or coordinates the preparation of documents or activities for their elements or projects., • Supports, mentors and guides co- workers, team members and others both on technical as well as on a personal level (Continuous Professional Development)., • Provide specific and timely feedback & recognition to those for whom it is appropriate., • Active role in selection and interviewing of new Design and Engineering staff, and guides new staff through on-boarding process., • Possesses oral and written communication skills, able and competent across the range of platforms used in TAIT (Outlook, Slack & Zoom)., • Interacts with clients, suppliers, external & third-party professional bodies, contractors, colleagues (internally and externally to the department), and others. Represents the company at all times in a positive fashion whilst building rapport and demonstrating integrity and respect., • Leads departmental project meetings and makes presentations, as appropriate. Willing to listen to others, and ensures that people feel valued, appreciated and included in discussions., • Involved in inter-disciplinary project meetings as appropriate i.e. kick-off, post contract reviews etc., • Bachelor’s or Master’s degree in Engineering (typically Mechanical), or equivalent combination of education and experience., • 3D CAD Proficient (Autocad and Inventor desirable but not essential). Committed to Continuous Professional, • Development and engaged in Industry seminars, trade shows and activities of relevant professional bodies. #LI-JH1 TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws. #J-18808-Ljbffr

Join our IT team as an IT Analyst at our Haverhill manufacturing site to play a key role in the operational management, maintenance, support and continuous improvement of the Company’s IT infrastructure. The IT Analyst role ensures the availability, reliability, security and compliance of IT systems supporting business and GxP activities. Working within a regulated environment, the position contributes to computer system validation, cybersecurity, data integrity, audit readiness and regulatory compliance. • Administer and maintain server, storage, network and cloud environments., • Manage backups, patching, monitoring, disaster recovery and business continuity processes., • Support Microsoft 365, Active Directory, Entra ID, virtualisation and endpoint management platforms., • Provide second and third line support for business-critical applications., • Manage application configuration, user access, vendor coordination and upgrade activities., • Support ERP, Quality, Laboratory and Manufacturing systems where applicable., • Manage incidents, service requests, problems and changes using ITIL principles., • Maintain SLA performance and perform root cause analysis for recurring issues., • Maintain IT asset and configuration records., • Support validated and regulated computer systems throughout their lifecycle., • Participate in user requirements gathering, risk assessments, validation planning and test execution., • Maintain documentation including SOPs, validation records, configuration specifications and change records., • Ensure compliance with GMP, GAMP 5, Annex 11, 21 CFR Part 11 and company quality procedures., • Support internal audits, external audits and regulatory inspections., • Work with external suppliers, MSPs and software vendors to resolve issues and deliver improvement projects., • Participate in infrastructure upgrades, cloud migrations, cybersecurity initiatives and application deployments., • Assist with budgeting, procurement, licensing and contract renewals., • Bachelor degree in Information Technology, Computer Science, Information Systems or related field. Equivalent technical experience will be considered., • Proven experience in infrastructure and application support., • Microsoft Windows Server administration., • Active Directory, Group Policy, Microsoft 365 and Entra ID., • VMware and/or Hyper-V virtualisation., • TCP/IP networking, DNS, DHCP, VPN, VLANs and firewall technologies., • Backup, storage and endpoint management solutions., • Experience working in a pharmaceutical, biotechnology, medical device or similarly regulated environment is highly desirable., • ITIL Foundation, Microsoft Certifications, CompTIA Network+, CompTIA Security+, VMware Certification, Cybersecurity or GAMP/CSV related training preferred., • Strong analytical and troubleshooting skills, • Excellent communication, • Customer focus, • Attention to detail, • Documentation capability, • Ability to manage priorities, • Stakeholder management, • Continuous improvement mindset., • Attractive Salary, • Competitive benefits, • Training & Development, • Open and friendly working environment We bring our culture to life in the way we work every day. Our culture enables career development and talent management, we recognise that how we do things is as important as what we do, and our values set out how we achieve our goals and help us "do it right". We are committed to nurturing a culture of diversity and inclusion that contributes to improving innovation, performance, and engagement. We value transparency, mutual respect, and equal treatment of people. For this reason, we are firm in protecting our employees against any forms of discrimination. which means we make reasonable adjustments to our process and offer interviews to disabled people who meet the minimum criteria for our vacancies. If you would like any assistance or require the application to be completed in a different format, please call or contact our Haverhill site reception. We strongly believe that the success of our company lies in its capacity to adapt to tomorrow’s challenges. Our responsibility as a company is to provide sustainability and resilience to the pharmaceutical value chain. Website: #J-18808-Ljbffr

Haverhill (4-5 days onsite) c£40k + Bonus Scheme A broad Internal IT role where you can get involved in far more than day-to-day support. If you enjoy being the person who gets involved with a bit of everything, this could be a great next move. You'll support the technology behind a busy operational site, working across infrastructure, business applications, security and improvement projects rather than being restricted to one particular area of IT. It's particularly suited to someone who has built a good foundation in IT support or infrastructure and now wants greater technical ownership and exposure with a business that has exciting growth plans. There's plenty of variety. Alongside resolving more complex technical issues, you'll work on servers, Microsoft technologies, networking and business systems, while getting involved in upgrades and wider infrastructure projects. • Support and maintain the site's core IT infrastructure, including servers, networking, cloud services and end-user technology, • Provide technical support for important business applications and work with external suppliers where required, • Take ownership of more complex incidents and investigate recurring technical problems, • Get involved in infrastructure upgrades, application deployments, security improvements and cloud projects, • Help ensure systems are appropriately patched, backed up, monitored and protected, • Maintain the technical documentation and controls required within a regulated environment, • Previous experience across IT Support and some experience providing infrastructure support, • Good Microsoft knowledge including Windows Server, Active Directory, Microsoft 365 and Entra ID, • Understanding of networking including TCP/IP, DNS, DHCP, VPNs and VLANs, • Experience with VMware and/or Hyper-V, • Good troubleshooting skills across hardware, software and infrastructure, • Full right to work in the UK, • Able to commute to Haverhill 4-5 days a week For more information and a full job description, please contact Andy Clarke at The One Group #J-18808-Ljbffr

Job DescriptionJob Description Emmaus Inc., a non-profit organization based in Haverhill, MA, is seeking a full-time, on-site IT Manager to join our solutions-driven team. The IT Manager provides technical support for all staff members and oversees the planning, implementation, and maintenance of all organizational technology systems. This role ensures our IT infrastructure remains reliable, secure, and aligned with our goals by leading staff, managing vendors, and driving continuous improvement across systems, processes, and security practices. This position is on-site Monday through Friday. Distance must be commutable. Proficiency in Windows operating systems, network management, Voice over IP (Comcast), and cloud platforms including Google Workspace and Blackbaud. Ability to troubleshoot legacy server platforms, including Windows Server 2016 and Server 2025, with advanced skills to resolve complex hardware, software, and network issues. Ability to work independently and escape issues appropriately. Ability to identify network outages and inefficiencies, and suggest improvements to strengthen the internal network. Ability to troubleshoot Windows computers, including server platforms, as well as modifying, configuring, and installing modems, routers, and switches. Knowledge of troubleshooting desktops and laptops down to the component level. Must undergo CORI and motor vehicle records check upon hiring. Must be fully vaccinated for COVID-19 Associate or Bachelor’s degree. Relevant computer certifications (e.g., CompTIA, Microsoft, or Google Cloud). Excellent benefits package including: health insurance, dental, life insurance, short- and long-term insurance, 401 (k) “Safe Harbor” retirement plan. Emmaus is an Equal Opportunity Employer. $68,000-$73,000 Emmaus, Inc., located in Haverhill, MA, is a non-profit housing and service organization that helps homeless families and individuals rebuild their lives and reach their fullest potential. Emmaus owns and operates two emergency shelters and 99 affordable housing units. In addition to housing, Emmaus offers comprehensive support services including housing search assistance, an onsite licensed social worker, financial literacy training, as well as meals and household supplies. We take a holistic approach to addressing homelessness, dismantling all barriers to housing for our clients. We affirm the value of human dignity and self-respect for every person. We are called by our collective spiritual and social responsibility to serve all people in need – the homeless, disadvantaged, disabled, unemployed and oppressed. Our goal is to enhance societal and personal advancement through provision of housing and support services that empower individuals and families to reach their fullest potential. #J-18808-Ljbffr

Join our Label & Pack and Warehouse team as a Senior Material Management Technician at our Haverhill manufacturing site to play a crucial role in delivering our portfolio of active pharmaceutical ingredients addressing a wide population of patients. The Materials Management team leads our storage and distribution processes at the Haverhill site which ensures vital medicines reach patients and our customers worldwide. We offer temperature‑controlled trailer and shipping capabilities, transport via air freight without any requirements for x‑ray ensuring quality, safety and efficiency at every stage of our process. You will be responsible for actively promoting safe working and GMP/GDP compliance activities according to agreed company/legislative standards. Your Responsibilities • Perform all specified activities that are required to meet the commitments of the secondary packaging, warehouse and dispatch operation., • Be responsible for maintaining a high standard of quality, safety and cleanliness in all working areas., • Be aware of all health, safety and environmental standards in all working areas., • Be compliant with all quality systems., • Review relevant Standard Operating Procedures (SOPs), Work Instructions (WIs), Report Forms (RFs) as and when required., • Be responsible for prompt and accurate data entry in all databases and operating systems., • Be fully competent in own area and is developing an awareness of other areas within Materials Management., • Build formal networks with internal customers., • Actively participate in continuous improvement initiatives., • Label and package specialty products in a safe manner as directed by line management to daily/weekly schedules according to laid down quality procedures., • Perform Warehouse activities [goods in/out/dispensing/stock] on time, in full and in a safe manner., • Guide and train others in the team to a high level of expertise., • Anticipate future staffing requirements and training needs and propose plans accordingly in conjunction with the area manager; develop training matrices identifying key requirements and implement to the team measuring the effectiveness., • Ensure the area is always audit ready and be prepared to support audits and tours., • Drive the performance of the team and act as a mentor and source of authoritative guidance for others., • Resolve complex problems where there may be no precedent or clear process to follow, escalates appropriately., • Ensure that relevant business systems or supporting software packages are updated in a timely manner., • Could provide day‑to‑day supervision of assigned team and drive productivity in the area to reach set targets., • Maintain equipment and work area to appropriate standards., • The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements., • Follow GMP - Good Manufacturing / Distribution Practices. Our Requirements, • Working knowledge of MS packages., • Experience within the pharmaceutical industry would be an advantage., • Knowledge of GMP/GDP practices., • Previous Secondary Labelling and Packaging experience preferred., • Previous distribution / warehouse experience preferred., • Mechanical handling licenses (counterbalance, forklift, narrow aisle, ride on pallet trucks and pump trucks) advantageous., • Training & Development., • Open and friendly working environment. We bring our culture to life in the way we work every day. Our culture enables career development and talent management, we recognise that how we do things is as important as what we do, and our values set out how we achieve our goals and help us "do it right". We are committed to nurturing a culture of diversity and inclusion that contributes to improving innovation, performance, and engagement. We value transparency, mutual respect, and equal treatment of people. For this reason, we are firm in protecting our employees against any forms of discrimination. Which means we make reasonable adjustments to our process and offer interviews to disabled people who meet the minimum criteria for our vacancies. If you would like any assistance or require the application to be completed in a different format, please call or contact our Haverhill site reception. We strongly believe that the success of our company lies in its capacity to adapt to tomorrow’s challenges. Our responsibility as a company is to provide sustainability and resilience to the pharmaceutical value chain. Find out more about this exciting opportunity, apply today or contact Marie Meekings. Seniority Level: Associate Employment Type: Full‑time Job Function: Manufacturing, Supply Chain, and Product Management Industries: Packaging and Containers Manufacturing, Warehousing and Storage Website: #J-18808-Ljbffr

Company Description Drive Green Vehicle Services Ltd is a customer-focused automotive service company dedicated to maintaining and repairing a wide range of vehicles with a particular emphasis on reliability, safety, and value. The company operates modern workshop facilities and aims to provide clear, transparent service to every visitor. Team members work closely together to deliver efficient, professional support and a welcoming environment for customers. Drive Green Vehicle Services Ltd is committed to high service standards, ethical business practices, and ongoing improvement in both technical capability and customer experience. Role Description The Front Of House Service Advisor is a full-time, on-site role based in Haverhill, responsible for being the first point of contact for customers visiting or calling the service center. Day-to-day tasks include greeting customers, managing check-in and check-out for vehicles, explaining service options and costs, and coordinating bookings and appointments. The role involves maintaining accurate customer records, liaising with technicians to provide updates on vehicle status, and ensuring invoices and payment processes are handled efficiently. The Service Advisor also helps keep the reception and waiting areas presentable, responds to customer queries and concerns, and supports smooth communication between the front of house and workshop teams. Qualifications • Strong customer service and communication skills, with the ability to engage professionally and clearly with a wide range of customers., • Organizational and time-management abilities, including managing appointments, handling multiple tasks, and maintaining accurate records., • Basic administrative and IT skills, such as using booking systems, email, and standard office software., • Comfort working in an automotive or service environment, with the ability to understand and explain common service procedures in straightforward language., • Attention to detail and problem-solving skills, especially when handling customer queries, billing, or scheduling issues., • Ability to work on-site in Haverhill on a full-time basis and collaborate effectively with technicians and other team members., • Previous experience in a front-of-house, reception, or service advisor role is beneficial; automotive industry experience is an advantage but not essential., • Relevant education or training in customer service, administration, or a related field is preferred. #J-18808-Ljbffr

Role: Accountant Location: Haverhill Salary: £40-50k We are seeking an Accountant to join our team who will manage the day-to-day accounting activities of the UK entity and maintain complete, accurate, and up-to-date financial records. The role covers the full accounting cycle, including general ledger, accounts payable, accounts receivable, bank reconciliations, month end closing, VAT compliance, management reporting, and statutory accounting requirements. The Accountant will independently manage the accounting activities of the UK entity, with guidance, oversight, and support from the Head Office Finance Team. • Manage accounts payable and accounts receivable., • Perform bank, balance sheet, and intercompany reconciliations., • Prepare monthly journals, accruals, prepayments, provisions, depreciation, and other accounting adjustments., • Manage the month end and year-end closing process., • Prepare VAT returns and ensure compliance with HMRC requirements., • Support corporation tax compliance and provide required information to external tax advisors., • Prepare audit schedules and coordinate with external auditors., • Monitor cash balances, bank transactions, and working capital., • Manage intercompany accounting and reconciliations., • Ensure all accounting records are properly documented and supported., • Maintain compliance with accounting policies, procedures, and internal controls., • Identify and resolve accounting discrepancies and issues independently., • Ensure all statutory, tax, and financial reporting deadlines are met., • Liaise with management, auditors, tax advisors, banks, suppliers, customers, and other relevant parties., • Coordinate with the Head Office Finance Team on reporting, consolidation, accounting policies, controls, and other finance matters., • Provide required financial information and reporting to Head Office within agreed deadlines., • Implement Head Office accounting policies, procedures, and reporting requirements., • Perform other accounting and finance activities as required by management., • Bachelor's degree in accounting, Finance, or a related field., • Part qualified ACCA, CIMA, ACA, AAT, or equivalent is preferred., • Good knowledge of UK accounting principles, VAT, and HMRC requirements., • Experience with accounting software or ERP systems such as SAP, Oracle, Microsoft Dynamics, Sage, or similar., • Good Microsoft Excel skills. #J-18808-Ljbffr

Delivery Driver Earn up to £2,500 extra this Christmas, paid weekly Join Evri as a self-employed courier and earn extra bonuses on top of your usual parcel payments during our busy Christmas season. With potential parcel earnings of £300 - £500+ per week, regular local rounds and early access to earnings, there's plenty of opportunity to make the season rewarding. Your Christmas bonus Earn up to £2,500 in additional bonuses between NOW and January 2027, with payments made weekly. The bonus is for eligible couriers delivering at least 5 days in each qualifying week and completing their agreed rounds. Start sooner and you could earn more. The earlier you start delivering, the more weekly bonuses you can qualify for, up to £2,500 in total. Apply today to get started. Why deliver with Evri? Join 30,000+ couriers delivering for some of the UK's biggest brands. • Regular local work - Familiar rounds and agreed delivery days, with opportunities throughout the year, • Flexibility within your day - Plan your deliveries around other commitments while completing your agreed round, • Paid for every parcel - Opportunities to increase your earnings by taking on more deliveries when work is available, • Early access to earnings - Eligible couriers can access earned income through Onsi before the usual payment date What you'll do • Collect parcels from your local delivery unit at an agreed time, • Use our route optimisation software to help plan your deliveries, • Complete your agreed round safely and provide a friendly service to local customers What you'll need • A suitable medium or large car or van, • A valid driving licence, • Appropriate vehicle insurance, • A smartphone, • A reliable and committed approach Ready to get started? Apply today and complete our simple online application. You'll upload your documents, complete onboarding and book your local training. Subject to the required checks and local availability, you could be delivering and earning within days. Bonus eligibility, registration and qualifying conditions apply JBRP1_UKTJ

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