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Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. The Customer Experience Engineer – Technical (CXE-T) is a post-sales technical subject matter expert responsible for scaling deep product adoption through 1:many technical enablement, structured Proof of Concepts (PoCs), and high-impact technical assets. Unlike traditional program or lifecycle roles, this position is focused on technical depth and applied architecture guidance. The CXE-T designs and delivers scalable technical sessions, builds reusable PoC frameworks, produces advanced technical recordings and blogs, and serves as an escalation point for non-support Solutions Engineering–type questions across customer cohorts. This role amplifies impact across large customer populations through structured enablement systems, while occasionally leading targeted 1:1 workshops for high-impact customers or strategic technical initiatives. 1:Many Technical Enablement Design and deliver advanced technical sessions (webinars, live builds, architecture deep dives, workshops) for platform, DevOps, security, and engineering audiences. Create structured enablement series aligned to customer maturity stages (e.g., secure SDLC, supply chain hardening, container governance). Develop repeatable technical learning paths that drive adoption beyond initial onboarding. Structured PoCs & Applied Architecture Design scalable PoC frameworks that customers can adopt independently or via cohort-based execution. Define technical success criteria and evaluation benchmarks for common adoption scenarios (e.g., policy enforcement, image integrity, SBOM visibility, secure pipelines). Translate Docker capabilities into practical architectural patterns customers can implement. On exception, lead 1:1 customer workshops or guided PoCs for complex or high-value technical initiatives. Technical Content & Thought Leadership Produce deep technical assets: Recorded walkthroughs Architecture reference guides Advanced implementation blogs Reusable demo environments Build assets that directly support customer journey stages and remove common technical blockers. Act as a field-informed voice into Product and Engineering, surfacing real-world technical friction. Technical Advisory & SE/SA Overflow Support Serve as a subject matter expert for non-support technical questions that exceed standard documentation. Provide architectural guidance across: Secure build pipelines Software supply chain integrity Container security and governance AI/ML workload governance (where applicable) AI agent architecture patterns: isolated execution environments, MCP policy enforcement, model artifact provenance Partner with Sales Engineers and Post-Sales teams to ensure technical continuity without owning deal cycles. You are a deeply technical practitioner who enjoys teaching, systematizing expertise, and scaling architectural excellence across customer populations. You prefer building reusable technical systems over repetitive 1:1 firefighting, but can step into consultative workshops when required. Required 5+ years in Solutions Engineering, Technical Account Management, DevOps, Platform Engineering, or similar technical roles. Strong hands-on expertise in: Docker and container ecosystems Secure software supply chain practices CI/CD pipelines and modern cloud-native architecture Experience designing and executing structured PoCs with defined success criteria. Ability to present complex technical topics clearly to senior engineering audiences. Strong written communication skills; experience producing technical blogs or deep technical content. Preferred Hands-on experience with AI/ML development workflows, including model packaging, dependency management, reproducibility, and governance considerations within containerized environments. Practical Experience with AI coding agent runtimes and sandboxed execution environments (e.g., agent isolation, MCP tool governance) Familiarity with Docker SBX and MCP Gateway as enterprise controls for agentic AI workloads Familiarity with secure software supply chain practices, including SBOM generation and consumption, artifact signing, provenance (e.g., SLSA concepts), vulnerability management, and policy enforcement. Deep understanding of the container image lifecycle, including build optimization, image hardening, base image strategy, registry governance, promotion workflows, and lifecycle management from development through production. Practical experience implementing or advising on Secure Software Development Lifecycle (SSDLC) practices, including secure build pipelines, policy-as-code, compliance controls, and DevSecOps integration. Exposure to governance frameworks or regulatory models impacting modern development environments (e.g., NIST guidance, EU AI Act, internal enterprise policy frameworks). Experience designing reusable lab environments, demo frameworks, or reference architectures for engineering audiences. Background in Platform Engineering, DevSecOps, or Security Architecture roles where architectural decisions directly influenced developer experience and risk posture. Primary Goal: Build product mastery, understand recurring customer friction patterns, and identify high-leverage enablement opportunities. Deeply immerse in Docker platform capabilities across security, supply chain, governance, and developer workflows, with particular focus on AI Gov and MCP Gateway as emerging customer conversation areas ahead of GA. Review existing CXE, SE, and Post-Sales materials to identify: Common architectural blockers Repeated SE/SA escalation themes Gaps in advanced technical documentation Shadow live enablement sessions and recent PoCs to understand maturity gaps. Audit current technical assets (recordings, demos, blogs) for depth and reusability. Define 2–3 high-impact technical themes where scalable enablement can reduce friction. Outcome by Day 30: Clear map of recurring advanced technical questions. Identified priority PoC/use-case patterns to formalize. Proposed first scalable technical asset or session outline. Primary Goal: Launch repeatable technical enablement and codify structured PoC frameworks. Design and deliver at least one advanced 1:many technical session (live or recorded). Build a structured PoC framework for a priority adoption scenario: Defined success criteria Clear architectural reference pattern Reusable demo environment or walkthrough Publish at least one deep technical asset (e.g., advanced blog, architecture guide, recorded lab). Establish lightweight intake process for non-support technical advisory questions. Partner with SE/Post-Sales to ensure technical consistency across pre- and post-sales. Outcome by Day 60: At least one repeatable enablement session running. One codified PoC pattern reusable across customer cohorts. Measurable reduction in repeated advanced technical questions in a target area. Primary Goal: Operate as the recognized post-sales technical authority and multiplier. Deliver a structured enablement series aligned to a customer maturity theme (e.g., secure pipelines, governance implementation). Expand PoC frameworks into reusable “customer-ready” kits. Develop a technical content backlog aligned to customer journey stages. Contribute field-informed feedback to Product and Engineering based on: Architectural friction Governance gaps Adoption blockers On exception, lead 1:1 advanced workshop or guided PoC for a high-impact customer use case. Outcome by Day 90: Demonstrable lift in technical adoption across a defined customer cohort. Library of scalable technical assets supporting key journey stages. Recognized internally as the go-to SME for advanced post-sales architecture questions. Docker does not offer visa sponsorship for this role. Compensation & Equity EU: €70,700K – €101K + equity Perks Freedom & flexibility; fit your work around your life Designated quarterly Whaleness Days plus end of year Whaleness break Home office setup; we want you comfortable while you work 16 weeks of paid Parental leave (after 6 months of employment) Technology stipend equivalent to $100 USD net/month PTO plan that encourages you to take time to do the things you enjoy Training stipend for conferences, courses and classes Equity; we are a growing start-up and want all employees to have a share in the success of the company Docker Swag Medical benefits, retirement and holidays vary by country Remote-first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. #LI-REMOTE

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role This role is ideal if you are looking to build a career with a company that has track record of success and excellent corporate culture grounded in our values – Do the Right Thing, Employee Success, Customer Success and Speed. If you are driven to provide an excellent customer experience and work with software, this job is for you! \n What You'll Do • Advise end users on best practices when using Veeva’s applications, • Identify and resolve client issues associated with Veeva’s applications, • Build strong and professional relationships with all users of Veeva’s applications, • Provide recommendations/feedback on client service improvements and product development, • Maintain the highest standards of customer service, quality, and professionalism with customers and coworkers, • Maintain accurate records of all email/telephone/chat correspondence related to the role Requirements • 1+ years relevant experience in a customer service role, • Effective communication, organizational, and time management skills, • Professional telephone manner, • Demonstrated competence in standard computer packages (Word, Excel, PowerPoint), • Excellent verbal and written communication skills in English and secondary European language will be required., • Ability to quickly understand client requirements and needs and articulate potential solutions Perks & Benefits • Allocations for continuous learning & development, • Private Health Insurance \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. • Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use, • Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics, • Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services, • Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle, • Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. • A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup, • Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence., • At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts, • Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer, • Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance, • High attention to detail, particularly where accuracy and compliance matter, • Comfortable working independently in a fully remote environment These will help you stand out from the pack: • Finance or legal background (e.g. professional services, company secretarial, tax), • Startup/scale-up experience, • Knowledge of shares and share schemes, • Experience working in a remote-first team, • Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Short take-home task — (we'll tell you what this involves upfront), • 45-minute skills based interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): • This job is remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our _. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards _. This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

Mercier Consultancy MD is excited to offer a wonderful opportunity for a Dutch/Flemish Speaking Customer Service Representative to join the Booking.com support team with fully paid relocation to Greece. In this role, you will provide exceptional customer support, assisting Dutch and Flemish speaking customers with their inquiries, bookings, and issues related to Booking.com's services. This is an excellent chance to grow your career in a vibrant, international environment while enjoying the benefits of living in Greece. • Provide top-quality customer service to Dutch/Flemish speaking customers via phone, email, and chat., • Assist customers with bookings, modifications, cancellations, and other inquiries regarding Booking.com services., • Resolve customer issues efficiently and with empathy, ensuring customer satisfaction and loyalty., • Maintain accurate records of interactions and transactions in the company database., • Collaborate with internal teams to improve service quality and customer experience., • Stay updated on Booking.com products, policies, and procedures to provide accurate information., • Fluency in Dutch/Flemish (written and spoken) is mandatory; good command of English is beneficial., • Previous customer service experience is preferred, ideally in travel or hospitality sectors., • Excellent communication and interpersonal skills with a strong customer-oriented attitude., • Ability to handle challenging situations professionally and calmly., • Willingness to relocate to Greece with relocation expenses fully covered., • Strong computer skills and ability to work with multiple software applications., • Flexibility to work in shifts, including weekends and holidays, as needed., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. As a Customer Success Manager (CSM), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment. You will play a crucial role in developing a trusted advisor relationship with customer executive sponsors while establishing measurable goals & KPIs.This role is both commercial and technical, our Customer Success team is measured on Net Dollar Retention. You will be responsible for managing a portfolio of Corporate & Enterprise accounts. Develop clear Success & Value Realisation plans, managing champions and aligning stakeholders to deliver business outcomes for the customer. Navigate through multiple departments within an organisation to expand use cases and the business value of Pigment. Driving ARR and reducing risks across your portfolio. Oversee customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption Deliver awe-inspiring presentations; provide recommendations on insightful best practices, and structure creative solutions to optimize engagement. Lead the development of the Pigment community through thought leadership, events, and developing best practices. Develop deep product expertise and creativity, working closely with our product team on the product vision and roadmap. You have significant experience in customer success, account management, or a similar role within a software/SaaS company. You have a proven track record of effectively managing a broad range of Corporate and Enterprise accounts, driving customer adoption, satisfaction, renewals, and expansion. You have experience with AI customer engagement strategies, automation technologies and platforms. You have a strong commercial mindset with the ability to take full ownership of revenue on the book of business, including renewals and expansion. You have curiosity in new technology adoption and enjoy working with best in class Products. You have excellent analytical skills to interpret customer data, identify trends, and uncover opportunities for growth and risk mitigation. You have outstanding communication and interpersonal skills, with the ability to build rapport and maintain strong relationships with customers at all levels. You are results-oriented with a proactive and strategic approach to problem-solving in a fast-paced, dynamic environment. Fluent in English. You are self-motivated and adaptable, with the ability to work both independently and collaboratively within cross-functional teams. Competitive package Stock options to ensure you have a stake in Pigment's growth Bike2work scheme – save on a new bike and gear while commuting the greener way Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High-end equipment (based on stock/availability) to do your work in the best conditions Remote-friendly environment • Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organisations, • Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet, • Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community, • Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission, • Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our _.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Step into an exciting role with an innovative e-learning software company in the EdTech space as a Customer Success Manager. Easygenerator is a fast-growing scale-up revolutionizing e-learning with our award-winning authoring tool. Join us to build trustful relationships with customers across a broad range of industries and geographies, and drive the retention, expansion, and advocacy that fuel our growth. What you will be doing Own and manage a portfolio of accounts, ensuring high levels of customer satisfaction, retention, and growth. Build and sustain strong relationships with key stakeholders, acting as a trusted advisor to help customers achieve their business outcomes. Objectively assess account health scores and proactively take action to improve them. Identify potential risks within accounts early and lead mitigation plans in collaboration with customer stakeholders. Lead regular check-ins, Quarterly Business Reviews (QBRs), and strategic discussions with customers. Develop and execute strategic success plans tailored to each customer's objectives, supporting retention and unlocking expansion and upsell opportunities. Act as the voice of the customer internally, providing feedback to Product and influencing roadmap decisions. What you will bring A bachelor's degree or higher. 2–3 years of Customer Success or key account management experience; prior experience is a plus but not required. Excellent written and spoken English, with the ability to communicate clearly and lead conversations while knowing when to listen. A commercial mindset and passion for negotiating strong outcomes for both customers and internal stakeholders. A customer-oriented approach, with the ability to identify the real need behind a request. Nice to have A passion for HR tech and familiarity with the latest trends in the space. Ready to Join Us? If you're passionate about building trusted customer relationships and helping teams unlock the value of learning, we'd love to hear from you. Apply today!

Mercier Consultancy MD is pleased to announce an opportunity for a Polish Speaking Customer Support Representative, with the added benefit of paid relocation to Sofia, Bulgaria. This role is essential in delivering high-quality support to our esteemed Polish-speaking clients. As a part of our dedicated team, you will ensure the efficient handling of customer inquiries and foster positive relationships that enhance overall customer satisfaction. • Provide comprehensive customer support to Polish-speaking clients via various channels including telephone, email, and chat., • Respond accurately to inquiries regarding products, services, and company policies in a timely manner., • Efficiently resolve customer issues and complaints, thus ensuring a high level of customer satisfaction., • Maintain meticulous records of customer interactions and resolutions in our CRM system., • Collaborate with different departments to facilitate effective solutions to client needs., • Keep abreast of the latest product knowledge, services, and industry trends to enhance the quality of customer support., • Fluency in Polish (both written and spoken) is mandatory; proficiency in English is advantageous., • Experience in customer service or support roles is highly preferred., • Strong communication and interpersonal skills, with a focus on customer relations., • Proficient problem-solving abilities with a proactive approach to addressing customer concerns., • Familiarity with customer service software and CRM systems is beneficial., • Capacity to work both independently and collaboratively within a dynamic team environment., • A willingness to relocate to Sofia, Bulgaria, and adapt to a new cultural landscape., • Competitive Monthly Salary, • Fully Paid Relocation Package, • High Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • And Much More...

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

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As a Software Engineer on the Olo Network team, you will play a key role in designing and building the user-facing products and services that connect leading restaurant brands with their customers. Your work will centre on developing robust APIs powering a new mobile application, offering an excitin

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Delivery Driver Earn up to £2,500 extra this Christmas, paid weekly Join Evri as a self-employed courier and earn extra bonuses on top of your usual parcel payments during our busy Christmas season. With potential parcel earnings of £300 - £500+ per week, regular local rounds and early access to earnings, there’s plenty of opportunity to make the season rewarding. Your Christmas bonus Earn up to £2,500 in additional bonuses between NOW and January 2027, with payments made weekly. The bonus is for eligible couriers delivering at least 5 days in each qualifying week and completing their agreed rounds. The earlier you start delivering, the more weekly bonuses you can qualify for, up to £2,500 in total. Why deliver with Evri? Join 30,000+ couriers delivering for some of the UK’s biggest brands. Regular local work - Familiar rounds and agreed delivery days, with opportunities throughout the year Daily fuel support payments – Helping our self-employed couriers with fuel costs and the rising cost of living Flexibility within your day - Plan your deliveries around other commitments while completing your agreed round Paid for every parcel - Opportunities to increase your earnings by taking on more deliveries when work is available Collect parcels from your local delivery unit at an agreed time Use our route optimisation software to help plan your deliveries Complete your agreed round safely and provide a friendly service to local customers A suitable medium or large car or van A valid driving licence Apply today and complete our simple online application. You’ll upload your documents, complete onboarding and book your local training. Subject to the required checks and local availability, you could be delivering and earning within days. Bonus eligibility, registration and qualifying conditions apply

Delivery Driver Earn up to £2,500 extra this Christmas, paid weekly Join Evri as a self-employed courier and earn extra bonuses on top of your usual parcel payments during our busy Christmas season. With potential parcel earnings of £300 - £500+ per week, regular local rounds and early access to earnings, there’s plenty of opportunity to make the season rewarding. Your Christmas bonus Earn up to £2,500 in additional bonuses between NOW and January 2027, with payments made weekly. The bonus is for eligible couriers delivering at least 5 days in each qualifying week and completing their agreed rounds. Start sooner and you could earn more. The earlier you start delivering, the more weekly bonuses you can qualify for, up to £2,500 in total. Apply today to get started. Why deliver with Evri? Join 30,000+ couriers delivering for some of the UK’s biggest brands. • Regular local work - Familiar rounds and agreed delivery days, with opportunities throughout the year, • Daily fuel support payments – Helping our self-employed couriers with fuel costs and the rising cost of living, • Flexibility within your day - Plan your deliveries around other commitments while completing your agreed round, • Paid for every parcel - Opportunities to increase your earnings by taking on more deliveries when work is available, • Early access to earnings - Eligible couriers can access earned income through Onsi before the usual payment date What you’ll do • Collect parcels from your local delivery unit at an agreed time, • Use our route optimisation software to help plan your deliveries, • Complete your agreed round safely and provide a friendly service to local customers What you’ll need • A suitable medium or large car or van, • A valid driving licence, • Appropriate vehicle insurance, • A smartphone, • A reliable and committed approach Ready to get started? Apply today and complete our simple online application. You’ll upload your documents, complete onboarding and book your local training. Subject to the required checks and local availability, you could be delivering and earning within days. Bonus eligibility, registration and qualifying conditions apply

Delivery Driver Earn up to £2,500 extra this Christmas, paid weekly Join Evri as a self-employed courier and earn extra bonuses on top of your usual parcel payments during our busy Christmas season. With potential parcel earnings of £300 - £500+ per week, regular local rounds and early access to earnings, there’s plenty of opportunity to make the season rewarding. Your Christmas bonus Earn up to £2,500 in additional bonuses between NOW and January 2027, with payments made weekly. The bonus is for eligible couriers delivering at least 5 days in each qualifying week and completing their agreed rounds. The earlier you start delivering, the more weekly bonuses you can qualify for, up to £2,500 in total. Why deliver with Evri? Join 30,000+ couriers delivering for some of the UK’s biggest brands. Regular local work - Familiar rounds and agreed delivery days, with opportunities throughout the year Daily fuel support payments – Helping our self-employed couriers with fuel costs and the rising cost of living Flexibility within your day - Plan your deliveries around other commitments while completing your agreed round Paid for every parcel - Opportunities to increase your earnings by taking on more deliveries when work is available Collect parcels from your local delivery unit at an agreed time Use our route optimisation software to help plan your deliveries Complete your agreed round safely and provide a friendly service to local customers A suitable medium or large car or van A valid driving licence Apply today and complete our simple online application. You’ll upload your documents, complete onboarding and book your local training. Subject to the required checks and local availability, you could be delivering and earning within days. Bonus eligibility, registration and qualifying conditions apply

Delivery Driver Earn up to £2,500 extra this Christmas, paid weekly Join Evri as a self-employed courier and earn extra bonuses on top of your usual parcel payments during our busy Christmas season. With potential parcel earnings of £300 - £500+ per week, regular local rounds and early access to earnings, there’s plenty of opportunity to make the season rewarding. Your Christmas bonus Earn up to £2,500 in additional bonuses between NOW and January 2027, with payments made weekly. The bonus is for eligible couriers delivering at least 5 days in each qualifying week and completing their agreed rounds. The earlier you start delivering, the more weekly bonuses you can qualify for, up to £2,500 in total. Why deliver with Evri? Join 30,000+ couriers delivering for some of the UK’s biggest brands. Regular local work - Familiar rounds and agreed delivery days, with opportunities throughout the year Daily fuel support payments – Helping our self-employed couriers with fuel costs and the rising cost of living Flexibility within your day - Plan your deliveries around other commitments while completing your agreed round Paid for every parcel - Opportunities to increase your earnings by taking on more deliveries when work is available Collect parcels from your local delivery unit at an agreed time Use our route optimisation software to help plan your deliveries Complete your agreed round safely and provide a friendly service to local customers A suitable medium or large car or van A valid driving licence Apply today and complete our simple online application. You’ll upload your documents, complete onboarding and book your local training. Subject to the required checks and local availability, you could be delivering and earning within days. Bonus eligibility, registration and qualifying conditions apply

Delivery Driver Earn up to £2,500 extra this Christmas, paid weekly Join Evri as a self-employed courier and earn extra bonuses on top of your usual parcel payments during our busy Christmas season. With potential parcel earnings of £300 - £500+ per week, regular local rounds and early access to earnings, there’s plenty of opportunity to make the season rewarding. Your Christmas bonus Earn up to £2,500 in additional bonuses between NOW and January 2027, with payments made weekly. The bonus is for eligible couriers delivering at least 5 days in each qualifying week and completing their agreed rounds. The earlier you start delivering, the more weekly bonuses you can qualify for, up to £2,500 in total. Why deliver with Evri? Join 30,000+ couriers delivering for some of the UK’s biggest brands. Regular local work - Familiar rounds and agreed delivery days, with opportunities throughout the year Daily fuel support payments – Helping our self-employed couriers with fuel costs and the rising cost of living Flexibility within your day - Plan your deliveries around other commitments while completing your agreed round Paid for every parcel - Opportunities to increase your earnings by taking on more deliveries when work is available Collect parcels from your local delivery unit at an agreed time Use our route optimisation software to help plan your deliveries Complete your agreed round safely and provide a friendly service to local customers A suitable medium or large car or van A valid driving licence Apply today and complete our simple online application. You’ll upload your documents, complete onboarding and book your local training. Subject to the required checks and local availability, you could be delivering and earning within days. Bonus eligibility, registration and qualifying conditions apply

Delivery Driver Earn up to £2,500 extra this Christmas, paid weekly Join Evri as a self-employed courier and earn extra bonuses on top of your usual parcel payments during our busy Christmas season. With potential parcel earnings of £300 - £500+ per week, regular local rounds and early access to earnings, there’s plenty of opportunity to make the season rewarding. Your Christmas bonus Earn up to £2,500 in additional bonuses between NOW and January 2027, with payments made weekly. The bonus is for eligible couriers delivering at least 5 days in each qualifying week and completing their agreed rounds. The earlier you start delivering, the more weekly bonuses you can qualify for, up to £2,500 in total. Why deliver with Evri? Join 30,000+ couriers delivering for some of the UK’s biggest brands. Regular local work - Familiar rounds and agreed delivery days, with opportunities throughout the year Daily fuel support payments – Helping our self-employed couriers with fuel costs and the rising cost of living Flexibility within your day - Plan your deliveries around other commitments while completing your agreed round Paid for every parcel - Opportunities to increase your earnings by taking on more deliveries when work is available Collect parcels from your local delivery unit at an agreed time Use our route optimisation software to help plan your deliveries Complete your agreed round safely and provide a friendly service to local customers A suitable medium or large car or van A valid driving licence Apply today and complete our simple online application. You’ll upload your documents, complete onboarding and book your local training. Subject to the required checks and local availability, you could be delivering and earning within days. Bonus eligibility, registration and qualifying conditions apply

Join a reputable organisation committed to growth and excellence. We are seeking a highly skilled Group Accountant to strengthen the finance team and support strategic development. • Competitive salary package, • Pension scheme, • 25 days holiday plus bank holidays, • Opportunities for professional development and career progression This company is a well-established organisation with a strong market presence and a dedicated team. The role offers significant exposure to diverse financial functions, reporting directly to senior leadership, in a dynamic and forward-thinking environment. • Fully qualified Accountant (ACA, CIMA, ACCA) with at least 3 years post-qualified experience in a financial or commercial setting, • Strong understanding of ledger systems and statutory accounting standards, • Experience in preparing management accounts and liaising with external auditors, • Meticulous organiser with the ability to meet tight deadlines and deliver accurate work, • Excellent communication and presentation skills for engaging with senior stakeholders, • Proficient in Excel and familiar with multiple accounting software packages, • Experience working with different currency bases is advantageous, • Maintain, audit, and update financial records and procedures to ensure compliance and efficiency, • Provide financial forecasts and support strategic planning, • Prepare and present management accounts regularly, • Handle core finance activities including bank reconciliations, VAT returns, Bad Debt management, and statutory compliance, • Support company acquisitions and oversee property portfolios, • Supervise payroll functions, • Assist with additional financial duties as outlined in the full job description #J-18808-Ljbffr

Vertiv is the largest electrical switchgear manufacturer in the UK & Ireland, pioneering unique in-house integrated power solutions tailored to each individual client project. We believe that our people are our best asset and have invested in a highly qualified and experienced team of Engineers to work in our manufacturing facilities across three continents. Vertiv is the largest electrical switchgear manufacturer in the UK & Ireland, pioneering unique in-house integrated power solutions tailored to each individual client project. We believe that our people are our best asset and have invested in a highly qualified and experienced team of Engineers to work in our manufacturing facilities across three continents. Why join - For our team, modular construction means greater speed, consistency and predictability. Factory-based integration allows us to identify and manage risks earlier, improve quality control, and provide greater certainty around cost and delivery. It also reduces the complexity and labor required on site, making installation and commissioning much more efficient. Vertiv's Infrastructure Solutions provide the flexibility, scalability, and efficiency that traditional infrastructures can't offer. Another major advantage is scalability. Our modular solutions use repeatable designs that can be deployed quickly and expanded as customer requirements grow. For a candidate joining the department, this means working in a fast-moving environment that combines engineering, manufacturing, technology, project delivery and innovation. You’ll be part of a team helping to transform how critical digital infrastructure is designed and delivered making data center construction faster, more reliable, and more scalable for the future. Vertiv is the largest electrical switchgear manufacturer in the UK & Ireland, pioneering unique in-house integrated power solutions tailored to each individual client project. We believe that our people are our best asset and have invested in a highly qualified and experienced team of Engineers to work in our manufacturing facilities across three continents. With over 30 years of experience in delivering high-quality integrated power solutions, we are experts in providing technical services, project management services, and unrivalled customer support for every client project. Our LV & MV Switchgear divisions design and manufacture electrical distribution equipment for business-critical applications throughout Europe. Due to continued growth, Vertiv is seeking to recruit ambitious and motivated Electrical Engineering Lead to join the Presales team in Londonderry, Derry. The Lead Presales Electrical Engineer is an important part of an interdisciplinary team of technical experts (mechanical, structural, architectural) to bring together schematic design for Data center (Hyperscale, Enterprise, Colocation, Edge, CLS) and Critical Infrastructure facilities. Position includes applying theoretical knowledge, practical engineering skills, as well as communicational skills in the fields of Clean Energy, AI and Data center design. • Concept design of Data center electrical power systems and architecture, with traditional and AI design requirements, which includes:, • LV power distribution (low voltage switchgear, uninterruptible power supply systems, busbar systems), • MV power distribution systems (medium voltage switchgear and transformers), • Auxiliary systems (AC, DC), lightning protection systems, diesel gensets…., • Electrical load calculations, arc flash, short circuit and protection coordination study calculations and modeling tools, • Electrical single-line diagrams, • Understanding of relevant codes and standards for electrical power equipment and installations, • Coordination with other technical disciplines (architectural, structural, HVAC, controls, fire protection), • Reading and understanding RFP and tender documents, • Problem solving and interpretation of customer requirements in proposed solutions, • Modular Data center technical solutions and quotations, • Bachelor’s degree or equivalent in Electrical Engineering, • 5+ years experience, • Proficient in Electrical power system design, • Sizing and specification of electrical equipment and installations, • Knowledge of electrical load calculations, short circuit and protection coordination study calculations and modeling tools, • Solid communication skills, both written and oral, to work across multiple Engineering and Manufacturing teams to bring architectures and concepts to deployment, • PC skills: active user of Windows, MS Office incl. Excel (A), Word (A), AutoCAD, • Active English, • No special physical requirements, • None #vertivireland • Safety., • Integrity., • Respect., • Teamwork., • Inclusion., • High-Performance Culture, • Customer Focus, • Operational Excellence, • Innovation, • Financial Strength, • Own it, • Act with urgency, • Foster a customer-first mindset, • Think big and execute, • Lead by example, • Drive continuous improvement, • Learn and seek out development, • Promote transparent & open communication Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to #J-18808-Ljbffr

Modern Democracy is seeking an Engineering Manager to steer a growing engineering team while delivering high-quality, reliable software. The role blends hands-on technical leadership with strategic planning, emphasizing AI-enabled development and scalable practices. You will guide architecture, review code, and mentor engineers, reporting to the CEO. A hybrid work model with close collaboration across operations, product, and sales is expected. #J-18808-Ljbffr

Kainos is seeking a Lead Low Code Engineer (Consultant) to guide a team in delivering modern Low Code solutions with Pro Code extensions where needed. You will own architecture, collaborate with customers, and mentor team members to drive growth and excellence across projects. Join a people-first culture that values collaboration, innovation, and impact, while delivering high-quality software across platforms like Dynamics 365 CE and the Power Platform in a fast-paced environment. #J-18808-Ljbffr

Qualification & Experience • B.E./B.Tech. in Electrical Engineering., • 7–12 years of relevant experience in protection relay programming, testing, commissioning, and protection/control systems., • Predominantly experienced in MV switchgear, control and relay panels, and electrical protection systems. Job Description – Protection Relay Programming & Testing Engineer Position Qualification & Experience • B.E./B.Tech. in Electrical Engineering., • 7–12 years of relevant experience in protection relay programming, testing, commissioning, and protection/control systems., • Predominantly experienced in MV switchgear, control and relay panels, and electrical protection systems., • Hands-on experience in protection relay programming, configuration, testing, commissioning, and troubleshooting for MV and LV protection systems., • Strong experience with protection relays from:, • ABB, • Siemens, • Schneider Electric, • Experience with platforms such as ABB Relion, Siemens SIPROTEC, Schneider Easergy/SEPAM, or equivalent., • Strong knowledge of protection schemes including overcurrent, earth fault, directional protection, under/over-voltage, under/over-frequency, transformer, motor, and busbar protection., • Ability to interpret SLDs, protection schematics, control schematics, wiring diagrams, and protection philosophies., • Hands-on experience in secondary injection testing, functional testing, trip testing, interlock verification, and end-to-end protection testing., • Experience with OMICRON or equivalent relay test equipment is highly preferred., • Experience in FAT, SAT, commissioning, site testing, troubleshooting, and final validation of MV/LV protection systems., • Ability to verify relay settings against approved protection coordination studies., • Preparation and review of relay setting files, test procedures, test reports, commissioning reports, and protection documentation., • Strong hands-on knowledge of industrial communication networks and complete communication topology associated with MV/LV protection and control systems., • Practical experience with:, • Modbus RTU, • Modbus TCP/IP, • Profibus, • Profinet, • IEC 61850, • Industrial Ethernet communication, • Strong understanding of IEC 61850 architecture, including IEDs, Station Bus, Process Bus, GOOSE, MMS, and SCL configuration., • Ability to configure and troubleshoot communication mapping, data points, alarms, status, commands, measurements, events, and protection signals., • Understanding of network switches, VLANs, IP addressing, gateways, network redundancy, and basic network diagnostics., • Ability to troubleshoot communication issues across the complete chain—from protection relay/IED through network infrastructure, PLC/RTU, SCADA/EPMS, and higher-level systems., • Thorough understanding of the complete protection, control, and communication system architecture., • Experience integrating protection relays with PLC, RTU, SCADA, EPMS/BMS, and other supervisory control systems., • Ability to understand and review communication architecture drawings, network topology, I/O lists, signal lists, communication matrices, and cause-and-effect diagrams., • Experience in FAT/SAT and end-to-end communication testing, including verification of commands, status, alarms, trips, measurements, events, and interlocks. The ideal candidate should be a complete Protection Relay Programming & Testing Engineer with strong hands‑on experience—not limited to relay software configuration. They should be capable of independently handling the complete lifecycle of a protection system, including relay programming, protection setting implementation, logic development, secondary injection testing, functional testing, communication configuration, FAT/SAT, commissioning, troubleshooting, and final system validation. The candidate should have a thorough understanding of MV protection systems, control and relay panels, protection coordination, industrial communication protocols, and the complete relay-to‑SCADA/EPMS architecture. Strong practical experience with ABB, Siemens, and Schneider protection relays, together with Modbus, Modbus TCP/IP, Profibus, Profinet, and IEC 61850, is highly desirable. Experience in MV switchgear manufacturing, system integration, protection engineering, testing, and commissioning will be strongly preferred. The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities. Safety. Integrity. Respect. Teamwork. Inclusion. • High-Performance Culture, • Customer Focus, • Operational Excellence, • Innovation, • Financial Strength, • Own it, • Act with urgency, • Foster a customer-first mindset, • Think big and execute, • Lead by example, • Drive continuous improvement, • Learn and seek out development, • Promote transparent & open communication Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to #J-18808-Ljbffr

• Full-time, • State/Province: Antrim and Newtownabbey, • Business Group: DCS, • Legal Entity: AECOM Limited, • Business Line: Water, • Work Location Model: Hybrid, • Operating Group: International, • Primary Location: UK - Belfast - Clarence West Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. Start here. Grow here. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of nearly 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. About Our Team: Communities around the globe are challenged to find effective ways to manage water throughout the water cycle restoring the water we use to continue sustaining the natural environment. At AECOM, our Water specialists work together worldwide to find innovative solutions to the management of water. We provide technical expertise and solutions for projects across Europe, the Middle East and Africa, in areas such as: • Hydraulic Modelling and Design (Surface, Potable and Foul), • Sustainable Drainage Systems and Water Sensitive Urban Design, • Mains Infrastructure Design (Surface, Potable and Foul), • Non-Infrastructure Design (Pumping Stations, Storage Tanks), • Hydrology and Water Resources Our Civil Engineering graduates gain valuable experience working on a variety of global projects alongside a multitude of different disciplines. Our graduates are encouraged to develop their understanding of many elements within the water industry, such as hydraulic, structural and environmental design through calculations, report writing and use of engineering software. You will work alongside our experienced engineers as you develop these skills within a positive culture where learning and development is actively supported and promoted. Here’s what you’ll do: • Undertake numerical analysis including the use of computer-based programmes to assist with the study of potable, surface and wastewater system, • Undertake technical and feasibility studies to appraise the practicability of alternative solutions in aspects such as potable water, foul water, surface water and attenuation requirements, including appropriate calculations, • Undertake structural analysis and design such as determination of the design situation and load cases, including calculation and use of analysis software, • Produce designs of water infrastructure such as pump systems and pipe networks with attenuation to safety in design, such as creating a Designer’s Risk Assessment document, • Produce sketches, check and consolidate final working drawings created by Technicians, • Keep up-to-date with developments in regulatory legislation and guidelines that may affect design work, • Working with other team members to undertake technical work, site work, and project management, • Opportunities for working on site and site visits, to develop wider understanding of how designs are implemented Enjoy the Perks. At AECOM, you'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days. Here is what you will get from us! We support our graduates to pursue their professional development through professional organisations such as ICE or CIWEM. This is further complimented by AECOM’s Graduate Development programme, providing broader development and training and an opportunity to meet with other graduates. Ready to push the limits of what’s possible? Here’s what we’re looking for: • BEng in Civil or Structural Engineering, with a 2:1 classification (or equivalent), • MEng in Civil, Structural, or a Water Engineering related MSc (civils) would be an advantage, • Water related modules would be an advantage, • Relevant work experience would be an advantage, • Enthusiastic, hard-working, technically proficient, with ambition and drive., • Basic computer skills essential (Word/Excel) and good report writing skills beneficial., • Willing and able to work towards professional qualifications such as ICE & CIWEM, • Demonstrable interest in water projects, • Capability to satisfy client and business expectations and be able to consider the wider financial and commercial implications of their actions., • Communicate effectively to internal and external clients, both verbally & in writing., • Structure & prioritise work effectively through close cooperation with the team as a whole., • Ability to work independently without losing initiative & focus You must have permanent right to work in the UK &/or Ireland as we unable to offer visa sponsorship for this position. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment. About AECOM AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $16.1 billion in fiscal year 2025. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options.Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility.As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are aDisabilityConfidentEmployer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address [emailprotected] if you would like to apply through theDisabilityConfidentInterview Scheme. All your information will be kept confidential according to EEO guidelines. By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply #J-18808-Ljbffr