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Activ Camps Ltd is a friendly and lively company running activity camps and after school clubs for children across South London. We are passionate about providing the highest quality experience for children within our community, as well as the best possible customer care experience for their parents and carers. We are looking for a warm, engaging and highly organised individual with experience in customer service and administration to join our team. This person should have a keen eye for detail and a systematic approach to work, as well as passion for supporting children and families. Key Responsibilities To act as the main point of contact for parents and carers, and other stakeholders, on phone, email and social media platforms, demonstrating a high level of knowledge of our provision and guiding customers through the booking process To handle all bookings, cancellations and changes to bookings with efficiency To clearly and confidently communicate Activ Camps’ policies, procedure and terms of booking to parents and carers To process payments from a variety of sources, including childcare voucher schemes and credit, chasing outstanding payments in a systematic and timely manner To assist in resolving complaints in a timely and appropriate manner, liaising with colleagues to ensure that these can be fully investigated with an appropriate response communicated to the complainant To prepare a variety of registers for our camps and clubs, including medical and special education needs and disability (SEND) registers, ensuring that all necessary information is recorded and collated To communicate regularly with staff members at our camps and clubs, ensuring that administrative processes are being adequately managed on site To participate in team meetings, sharing insights and updates on customer interactions, addressing any specific trends To contact and build relationships with local schools and parent/teacher associations to help promote Activ Camps to new customers To support the general organisation and administration of Activ Camps. Personal Specifications Essential Attributes: Previous experience in customer service and administrative roles Outstanding verbal and written communication skills Excellent numerical skills Previous experience working with Google Sheets/Excel spreadsheets Proactive and resolution-focused, with the capability of working independently Desirable Attributes: Passionate about children and/or sports and outdoor activities Experience working within the childcare industry An understanding of differing Special Educational Needs and Disabilities Knowledge of Childcare Voucher & Tax-Free Childcare payment processes Salary: £26,000 per annum Contract: Full Time Contract Start date: Tuesday 7th May 2024 Work hours: 0930 - 1800 During the school holidays hours will vary based on the requirements of our camps and clubs Holidays: 23 days pro-rata plus all public holidays Location: Company Office in Brixton, London, with the possibility to work from home on occasion Commencement subject to: Two rounds of interview, two suitable references and a contract returned with Associated Annexes signed. Safeguarding Activ Camps Ltd is committed to safe practice in recruitment and selection that includes consideration of issues to do with child protection, safeguarding and promoting the welfare of children and young people. Engagements of work will not be authorised unless staff have completed an Enhanced DBS, references verified and checks completed in line with our Safer Recruitment Policy. Inclusion & Diversity At Activ Camps, we know that diversity makes our team stronger and more successful. The children that we work with come from all backgrounds and it is important that our team reflects the diversity of the people that we work with. We welcome applicants from all backgrounds to apply for jobs with us and bring their perspectives and experience to our team. How to apply Successful candidates will be invited to interview as soon as convenient for both parties. Please note Activ Camps Ltd is unable to reimburse interview expenses. Information correct on 18.04.2024 and subject to change thereafter. Job Types: Full-time, Permanent Pay: £26,000.00 per year Benefits: Casual dress Company pension Schedule: Holidays Monday to Friday Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Work Location: In person Expected start date: 07/05/2024

Are you self-motivated, creative and want to be successful, be given free rein to business develop, meet clients and candidates? Achieve annual realistic targets ( based on area speciality and experience ) We are looking for trainee consultants to join our dynamic team, supporting the delivery of projects and business development for our market-leading clients. In this role, there is no typical day as each one is different. However, you can expect to be identifying and connecting with elite talent in the space, researching and mapping out core market areas to help identify key candidates and prospective clients, engaging with and screening relevant candidates assessing their fit on behalf of our clients, creating visual documents and presentations to deliver to clients, managing relationships with candidates to ensure success, building your network and market knowledge to work towards becoming a trusted advisor and subject matter expert. If you’re looking to join a business where you can develop all of your skills and become a true expert in the field that you work in, there really are not better firms to help you get there! Perks Include Trainee Recruitment Consultant Competitive commission structure Rapid career progression (Receive your promotion in your first year) We Work office amenities, including a barista, and complimentary breakfast Central London location Close-knit team culture American working hours Continuous training opportunities Role Responsibilities: Manage the end-to-end candidate process, from sourcing to offer management Negotiate and liaise with clients to understand their needs and deliver suitable candidates Conduct proactive headhunting of top professionals Cultivate a strong social media presence and network with clients and candidates Maintain a robust global candidate pool and foster candidate relationships Manage databases and adhere to established processes and procedures Candidate Requirements : Graduate Demonstrated work ethic and a desire to excel in recruitment Ambitious and driven mindset Confidence and professionalism in engaging with senior candidates Competitive spirit, as evidenced through sports or extracurricular activities If you're eager to kickstart your career in recruitment, headhunting, or executive search, seize this opportunity to join our clients dynamic team and embark on an exciting journey of professional growth send us your CV!!!