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After-Sales & Customer Operations Manager Vehicle Collections £40,000 to £55,000 plus performance related bonus Tangmere, Chichester – Onsite role About Us We are the clear market leader in our sector and one of the fastest-growing car buying companies in the world. In the UK we generate over 100,000 customer enquiries each month and book tens of thousands of vehicles over the same period through our high-traffic websites and nationwide operations. We have now launched across the United States, with multiple States already live and an ambitious plan to expand nationwide. Our rapid expansion and success have been driven by outstanding people, a strong culture, and our ability to lean into the advantages of cutting-edge technology. We are not a speculative startup. We have been established for over 15 years, are highly profitable, and have achieved this scale without external funding. That gives us both security and momentum – and yet, despite our size, we have kept the excitement, energy and ambition of a startup. Our team is collaborative, ambitious and relentlessly driven to be the best and most exciting place to work in our sector. Our aim is bold: to build a billion-dollar valuation within the next five years. Along the way, we want our growth to make a positive difference to others. We have already donated over £1 million to various charities, and as we scale, so too will our donations. About the Role We are looking for a hands-on, commercially minded manager with strong operational leadership and negotiation skills. This role would suit someone experienced in managing customer operations, after-sales teams, escalations, or service-based environments where balancing customer experience with commercial outcomes is essential. A major part of this role is skilled negotiation: keeping deals on track when issues arise, protecting margin, maximising completed collections across the business, and ensuring revised outcomes are commercially sound, fair, and professionally handled. You will lead the After-Sales & Customer Operations team, who coordinate vehicle collections, manage discrepancies, negotiate adjusted prices, and handle customer complaints. Your leadership, decision-making, and commercial judgement will be crucial in maintaining profitability, reducing cancellations, maximising successful collections, and driving operational standards across the department. Key Responsibilities Team Leadership & Structure Lead, support, and manage a team of After-Sales Coordinators, setting clear expectations and processes. Build a transparent, fair, and stable culture with consistency in communication and behaviour. Ensure compliance with all operational and negotiation procedures. Coach and develop the team to improve negotiation capability, customer handling, and operational performance. After-Sales Operations Oversee the full lifecycle of vehicle collections once booked by Sales. Ensure the team assesses customer or operational discrepancies accurately and follows structured negotiation and resolution processes. Support consistent decision-making across customer issues, pricing changes, and operational challenges. Drive process improvements to improve customer experience, reduce cancellations, and increase operational efficiency. Negotiation & Commercial Management Lead or oversee complex negotiations to maximise completed collections and retain deals wherever commercially viable. Train and support the team in managing pricing or service changes confidently and professionally. Balance customer experience with strong commercial discipline. Make final decisions on disputed cases, weighing customer impact, operational considerations, and profitability. Protect commercial performance while minimising unnecessary cancellations and lost collections. Customer Issue Resolution Handle escalated issues with a calm, professional approach. Resolve customer disputes confidently while protecting the interests of the business. Implement improvements to reduce recurring customer or operational issues. Commercial Accountability Monitor KPIs including negotiation success, cancellation rates, collections performance, profitability, and customer satisfaction. Ensure incentive schemes are used fairly and not manipulated. Identify process gaps and implement improvements. Produce regular reports and operational insights for senior leadership. Cross-Functional Collaboration Work closely with Sales, Transport, and Finance teams to improve operational efficiency and customer outcomes. Support improvements in pricing accuracy, customer communication, and collections performance. Help drive alignment and accountability across departments. Skills & Experience Required Essential Strong, proven negotiation skills — able to manage difficult conversations, retain business, and protect commercial outcomes. Experience leading a team in an operational, customer service, after-sales, contact centre, or service delivery environment. Commercially aware with strong decision-making ability. Skilled in handling escalations, complaints, and customer disputes. Experience working to KPIs, performance targets, and structured operational processes. Excellent verbal and written communication skills. Strong organisational and people management capability. Desirable Automotive or vehicle-related knowledge would be a strong advantage, but is not essential. Experience within high-volume operational, logistics, customer service, retail, marketplace, or service-led businesses. Experience improving processes, workflows, or team structures. Experience managing teams within fast-paced or scaling businesses. Personal Attributes Strong, fair leader who can stabilise and develop a team. Commercially minded with sound judgement and decision-making ability. Resilient, calm under pressure, and solutions-focused Consistent, transparent, and able to hold people accountable Improvement-focused, proactive, and operationally driven. What We Offer Competitive salary + performance-related bonus. Opportunity to lead and improve a business-critical team. Supportive senior leadership and room to implement change. Benefits and Perks Comprehensive pension package Wellbeing and employee support programme Discounted gym memberships and on-demand GP service Retail and leisure discounts across major brands Regular team events, summer and Christmas parties Free food Fridays and fresh fruit available for staff working on site Free on-site parking Discounted garage services for vehicle owners Counselling and financial assistance helplines

Transport Planner Location: Bersted, West Sussex Salary: Up to £36,000 (DOE) Hours: Monday - Friday, 8:00am - 5:00pm + 1 in 4 Saturdays (8:00am - 1:00pm) We're working with a busy and well-established waste management company looking to add an experienced Transport Planner to their fast-paced operation. This is a great opportunity for someone with a haulage background who thrives under pressure and enjoys being at the heart of a busy transport office. What's on Offer: • Salary up to 36k, • Pension, • Stable, growing business, • Employee discount, • Christmas shutdown, • Opportunity to make a real impact within a busy operation The Role: You'll be responsible for planning and routing a fleet of vehicles, ensuring efficient daily operations while maintaining high service levels. T...

Senior MEP Project Manager – Major MoJ Project - Chichester, England A leading Tier 1 UK contractor with over £1bn annual turnover is seeking an experienced Senior MEP Project Manager to join their team on a major Ministry of Justice prison project on the South Coast. The business has a long-standing reputation for delivering complex projects across the MoD, MoJ, commercial and heritage sectors throughout the UK. This is a fantastic opportunity for an experienced MEP professional who is based on or near the South Coast and looking for long-term regional work with a stable, highly respected main contractor. The Role: Working as part of the senior project leadership team, you will take full responsibility for the delivery of the mechanical and electrical packages on a large-scale custodial project. You will lead the coordination, planning and execution of MEP works to ensure successful delivery in line with programme, cost and quality objectives. Key Responsibilities Lead the planning, management and delivery of MEP works on a major MoJ construction project Manage MEP subcontractors and supply chain partners throughout the project lifecycle Coordinate closely with design, commercial and construction teams to ensure programme milestones are achieved Oversee technical compliance, quality assurance and commissioning processes * Ensure health & safety standards are maintained across all MEP activ...

This is an excellent opportunity for an experienced Assistant Head Butcher to join a respected estate-based food operation supplying both wholesale and internal retail channels. This is a hands-on role within a professional environment where quality, consistency, and high standards are central to the operation. What’s in it for you Salary circa £40,000 Structured daytime shifts with early finishes Health cash plan, wellbeing programme, and gym access Employee discounts, complimentary event tickets, and regular staff events Length of service awards within a stable, long-term operation Opportunity to work within a fully integrated farm-to-fork environment with relocation support potentially available Your responsibilities as Assistant Head Butcher Support daily production and operational activity across the butchery department Carry out full carcass breakdown and meat preparation across beef, lamb, and pork Assist with production planning and workload coordination Maintain high standards of product quality, presentation, and consistency Ensure food hygiene and safety standards are maintained at all times Step into operational leadership duties when required in the absence of senior management What we’re looking for in an Assistant Head Butcher Previous butchery experience within production, wholesale, or mixed retail environments Strong technical ability in carcass breakdown and meat preparation Abil...

Home Instead Chichester £130 Per Day | Every Weekend or Alternate Weekends £500 Joining Bonus This Month £50 Amazon Voucher Referral Bonus CQC Rated OUTSTANDING Weekend care done properly. Home Instead Chichester is looking for experienced Weekend Care Professionals to join our OUTSTANDING rated team, supporting older adults to live safely and independently in their own homes. This is not rushed, task-based care. This is proper domiciliary care with time to build relationships, deliver quality support, and genuinely make a difference. We know weekends are the hardest shifts to cover, which is exactly why we have created a stronger, more stable weekend role with clear earning potential and consistency. The Role: • £130 per day, • Working either every weekend or alternate weekends, • Availability required between 8:00am and 10:00pm, • Around 10 working hours per day, with breaks built in, • Supporting clients across Chichester and surrounding areas, • Driver and own vehicle essential What you'll be doing: • Supporting with personal care, • Helping with medication and meal preparation, • Morning starts and evening settling routines, • Companionship visits and emotional support, • Shopping trips and appointments, • Helping clients maintain dignity, independence and routine We need people who have: • Previous care ex...

Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Our HR Career Change Programme We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months.Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, ...

Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Our HR Career Change Programme We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months.Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, ...

Registered Manager Bognor Regis £55,000 to £65,000 + Multiple Bonus Schemes An exciting opportunity for an experienced and passionate Registered Manager to lead a children’s residential home in Bognor Regis and play a key role in creating a safe, stable and nurturing environment for young people. This is a fantastic opportunity for someone who wants to lead from the front, build a positive culture within the home and genuinely make an impact on the lives of children and young people. You will be responsible for the day-to-day management of the home, ensuring high standards of care, safeguarding and compliance are consistently maintained. You will lead and develop the staff team, oversee care planning and risk management, support the home’s ongoing development and work closely with Ofsted and external professionals to achieve positive outcomes for young people. The successful candidate will be a strong and confident leader with experience within children’s residential care, a good understanding of Children’s Homes Regulations and a genuine passion for delivering outstanding care. What’s on Offer £55,000 to £65,000 salary Multiple bonuses and performance incentives Supportive and experienced senior leadership team Opportunity to shape culture and standards within the home Long-term progression and development opportunities Chance to genuinely change young lives What We...

We are a trauma-informed service dedicated to supporting young people aged 1618, helping them overcome challenges and build the skills necessary for independent living. Our highly trained and empathetic team provides a safe, nurturing environment that fosters healing, confidence, and personal growth. We take pride in empowering young people to achieve their full potential and lead fulfilling adult lives. Job Role: We are seeking a dedicated Support Worker to join our team, working a variety of shifts of 2-days-on-4-days-off, including sleeps and weekends. You will play a crucial role in supporting young people emotionally and practically, both during the day and overnight. This includes creating a stable environment, managing any issues that arise, and providing therapeutic support to ensure the well-being of the young people in our care. Responsibilities: • Provide emotional and practical support to young people during daytime and sleep-in shifts on a 2-day-on-4-day-off rolling 6 day rota (including loan working), • Assist young people in managing emotional, behavioural, and daily challenges., • Ensure the safety and well-being of all residents throughout your shifts., • Complete daily reports, safeguarding documentation,...

Position: Transport Manager Location: Bognor Regis Salary: Up to £45,000 (DOE) Are you an experienced Transport Manager looking for an autonomous role where you can truly make an impact? We're are looking for a candidate who is a hands-on Transport Manager to oversee and develop our clients day-to-day transport operations. What's on Offer • Salary up to £45,000 (depending on experience), • Pension scheme, • Stable, growing business with long-term prospects, • Employee discount scheme, • Christmas shutdown, • Genuine opportunity to make a real impact within a busy operation The Role • Oversee the daily transport operation, ensuring efficiency and compliance, • Manage driver performance, compliance, and routing, • Ensure all transport activities meet legal and safety standards

Field Service Engineer (Mechanical).Optional Overtime + 33 Days Holiday + Van + Door to Door Pay.Are you a Service Engineer from a mechanical background, looking for a long-term, stable role, covering a local patch in a provided van, for a long-standing national company?.In this role you will be tra

Blue Arrow HS is seeking a passionate Chef to join our busy pub/restaurant team in Chichester. Ideal candidates will thrive in a fast-paced kitchen and take pride in food preparation. This full-time position offers stable hours and the option of live-in accommodation.

We are a trauma-informed service dedicated to supporting young people aged 1618, helping them overcome challenges and build the skills necessary for independent living. Our highly trained and empathetic team provides a safe, nurturing environment that fosters healing, confidence, and personal growth. We take pride in empowering young people to achieve their full potential and lead fulfilling adult lives. Job Role: We are seeking a dedicated Support Worker to join our team, working a variety of shifts of 2-days-on-4-days-off, including sleeps and weekends. You will play a crucial role in supporting young people emotionally and practically, both during the day and overnight. This includes creating a stable environment, managing any issues that arise, and providing therapeutic support to ensure the well-being of the young people in our care. Responsibilities: Provide emotional and practical support to young people during daytime and sleep-in shifts on a 2-day-on-4-day-off rolling 6 day rota (including loan working) Assist young people in managing emotional, behavioural, and daily challenges. Ensure the safety and well-being of all residents throughout your shifts. Complete daily reports, safeguarding documentation, and incident reports as needed. Support young people in developing independent living skills, including managing routines. Collaborate with the wider team to deliver personalised care and maintain high standards. Build strong, trusting relationships with young people, acting as a positive role model. Working in line with our trauma informed model, upholding high standards, and nurturing, tailored approach Why Join Us? Work in a compassionate, supportive environment with a focus on trauma-informed care. Opportunity for continuous professional development and training. Career progression to senior or management roles for the right candidate. A meaningful role where you can truly make a difference in young people's lives. Overtime opportunities across the service Bonus's for high OFSTED ratings About You: If you are passionate about making a positive impact on the lives of young people and want to be part of a dedicated team, we encourage you to apply. Join us and help shape brighter futures for the next generation! Benefits: Company pension Licence/Certification: UK right to work indefinitely and without sponsorship (required) UK Driving Licence (required) TPBN1_UKTJ

£32,000 - £40,000 + Van & Fuel + 25 Days Holiday + Pension Full-Time | Permanent Monday to Friday – 5.30am – 4.30pm with over time available Full time - perm Have you worked with silicone in previous employment and enjoy working across varied domestic and commercial projects while delivering high-quality finishing work Workshop Recruitment is working with a well-established specialist company seeking a skilled Silicone Applicator to join their growing team. This role involves travelling to projects mainly across London, with a company vehicle provided. The successful Silicone Applicator will play a key role in delivering professional sealing and glazing work on a range of sites. This is a great opportunity for a reliable individual looking for long-term work, stable hours, and varied projects across the South East. Responsibilities Carry out silicone sealing on windows and doors Complete wet glazing applications on domestic and commercial sites Travel to customer sites mainly across London and surrounding areas Inspect completed work to ensure high-quality finishes Follow all health and safety procedures on site Work independently and alongside installation teams Maintain company vehicle and tools responsibly Communicate effectively with site teams and supervisors Skills & Experience Required Proven experience of working with silicone products to produce high quality finishing work Experience with wet glazing applications would be desirable Must live within 20 miles of company head quarters in Climping Full UK driving licence Strong practical problem-solving skills Ability to work independently and within a team Good attention to detail and finishing standards Reliable and professional approach to site work Understanding of site health and safety procedures Benefits Company van and fuel paid Accommodation provided when required plus food allowance 25 days holiday plus bank holidays Birthday off Company pension Overtime opportunities Cycle to work scheme Employee discount scheme Free onsite parking Sick pay and referral programme

Credit Controller Chichester, West Sussex Salary £30,000 – £33,000 per annum Full-Time | Permanent We are currently recruiting for an experienced and proactive Credit Controller to join a growing and well-established business based in Chichester. This is an excellent opportunity for a finance professional who thrives in a fast-paced environment and enjoys building strong client relationships while ensuring effective debt management and cash collection. Key Responsibilities • Managing and maintaining the sales ledger, • Chasing outstanding payments via phone and email, • Building positive working relationships with customers to resolve payment queries efficiently, • Allocating incoming payments and reconciling customer accounts, • Producing aged debtor reports and escalating overdue accounts where necessary, • Supporting month-end processes and reporting, • Working closely with internal departments to resolve invoicing issues, • Ensuring company credit control procedures are followed at all times About You • Previous experience in a Credit Control or Accounts Receivable position, • Strong communication and negotiation skills, • Confident using accounting software and Microsoft Excel, • Highly organised with strong attention to detail, • Able to manage workload independently and prioritise effectively, • Professional, personable, and team-oriented approach What’s on Offer • Salary between £30,000 and £33,000 depending on experience, • Supportive and collaborative working environment, • Opportunity to join a stable and growing organisation, • On-site parking and additional company benefits, • Career development opportunities If you are an experienced Credit Controller looking for your next opportunity in the Chichester area, we would love to hear from you. Apply today with your updated CV

Mechanical Fitter Bognor Regis, West Sussex | Permanent 39-hour week (Monday-Thursday 7:30am-4:30pm, Friday 7:30am-12:30pm) | £19.50/hour I'm recruiting on behalf of a well-established UK machine builder specialising in the design and manufacture of bespoke automation and special purpose machinery supplied to customers worldwide. Due to continued growth, they are looking to add an experienced Mechanical Fitter to their engineering team. The Role This is a hands-on, workshop-based position focused on the mechanical build of custom-built machinery, from sub-assembly through to final build and test. Key responsibilities include: Mechanical assembly of special purpose machinery from engineering drawings Building frames, guards, rollers, shafts, bearings and mechanical assemblies Setting and aligning components to specification Basic pneumatic fitting (cylinders, valves, pipework - training available) Operating CNC machinery for basic component modification or manufacture (where required) Supporting machine build, testing and fault-finding in-house Safe use of workshop equipment including forklifts for material handling and movement The Ideal Candidate Proven experience in a manufacturing environment as a Mechanical Fitter or similar role Experience operating CNC machinery (milling/turning advantageous) Valid forklift licence (or previous experience operating forklifts) Confident reading and interpreting mechanical drawings Practical, methodical approach with strong attention to detail Comfortable working independently and as part of a small engineering team Apprenticeship or formal mechanical training advantageous What's on Offer Permanent role with a stable, engineering-led business 39-hour working week (day shift) Varied work - no repetitive production-line fitting Overtime available Long-term opportunity with scope for development WR Engineering are the #1 recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide. WR is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

If you know your way around full carcass breakdown and want real ownership in a high-quality farm-to-fork operation, this is the kind of role that rarely comes to market. This Head Butcher opportunity offers the chance to lead from the front in a respected estate-based business where quality, consistency, and standards genuinely matter. What’s in it for you £50,000 – £55,000 salary package with bonus scheme included Structured daytime shifts with early finishes Health cash plan, wellbeing programme, and gym access Employee discounts, complimentary event tickets, and regular staff events Length of service awards within a stable, long-term operation Opportunity to work within a fully integrated farm-to-fork environment with relocation support potentially available Your responsibilities as Head Butcher Lead the day-to-day running of the butchery department Carry out and oversee full carcass breakdown across beef, lamb, and pork Manage production levels to meet wholesale and hospitality demand Maintain high standards of quality, consistency, and presentation Oversee stock control, waste reduction, and yield optimisation Manage food safety compliance, HACCP procedures, and external audits What we’re looking for in a Head Butcher Previous senior-level butchery experience within production or wholesale environments Strong knowledge of full carcass preparation across multiple species Background managing compliance, hygiene, and food safety standards Experience overseeing production planning and operational performance Ability to train and develop butchery teams effectively Hours: 6:00am – 3:00pm, 5 days out of 7. If you’re an experienced Head Butcher looking for a long-term opportunity within a respected and quality-driven operation, apply today

Childrens Residential Support Worker Location: Near Barnham Salary: £15.38 hourly rate. Hours: 7am 7pm on a 2-week rolling rota Additional: Optional sleep-in shifts paid at an additional £70 per sleep-in About Us We are excited to be working with an established company who are opening new childrens home near Barnham. The home will provide a safe, nurturing, and therapeutic environment for a young person in a solo placement. This home has been specifically designed to support a young person with mental health and emotional wellbeing needs who requires a highly individualised placement where they can live safely on their own. The aim of the placement is to provide stability, consistency, and therapeutic support to help the young person progress toward moving into a more permanent home environment in the future. The Role As a Childrens Residential Support Worker, you will play a vital role in helping the young person feel safe, valued, and supported each day. You will build positive relationships, provide emotional support, encourage independence, and help create a calm and structured home environment. This is a rewarding opportunity for someone who is patient, resilient, compassionate, and passionate about making a genuine difference in a young persons life. Responsibilities Supporting the young person with day-to-day routines and activities Promoting emotional wellbeing and positive mental health Building trusting and professional relationships Supporting education, appointments, and community engagement Encouraging life skills and independence Maintaining accurate records and reports Working closely with external professionals and the wider care team Helping create a safe, stable, and therapeutic home environment. What Were Looking For Experience working with children or young people in residential care, mental health, SEN, or similar settings A caring, calm, and resilient approach Strong communication and teamwork skills Ability to remain professional in challenging situations A commitment to safeguarding and promoting the welfare of children Whats on Offer Competitive rates of pay Additional £70 payment for sleep-in shifts Progression into other roles as the company grows. Paid for Level 3 and 5 qualifications. Full training and ongoing professional development Supportive management team Opportunity to be part of a brand-new home from the beginning Genuine opportunity to positively impact a young persons future Interested? Send your CV now or call 01903 953400 for a confidential, no obligation chat? *minimum age 22 and no sponsorship available. TPBN1_UKTJ

After-Sales & Customer Operations Manager £40,000 to £55,000 plus performance related bonus Tangmere, Chichester – Onsite role About Us We are the clear market leader in our sector and one of the fastest-growing car buying companies in the world. In the UK we generate over 100,000 customer enquiries each month and book tens of thousands of vehicles over the same period through our high-traffic websites and nationwide operations. We have now launched across the United States, with multiple States already live and an ambitious plan to expand nationwide. Our rapid expansion and success have been driven by outstanding people, a strong culture, and our ability to lean into the advantages of cutting-edge technology. We are not a speculative startup. We have been established for over 15 years, are highly profitable, and have achieved this scale without external funding. That gives us both security and momentum – and yet, despite our size, we have kept the excitement, energy and ambition of a startup. Our team is collaborative, ambitious and relentlessly driven to be the best and most exciting place to work in our sector. Our aim is bold: to build a billion-dollar valuation within the next five years. Along the way, we want our growth to make a positive difference to others. We have already donated over £1 million to various charities, and as we scale, so too will our donations. About the Role We are looking for a hands-on, commercially minded manager with strong operational leadership and negotiation skills. This role would suit someone experienced in managing customer operations, after-sales teams, escalations, or service-based environments where balancing customer experience with commercial outcomes is essential. A major part of this role is skilled negotiation: keeping deals on track when issues arise, protecting margin, maximising completed collections across the business, and ensuring revised outcomes are commercially sound, fair, and professionally handled. You will lead the After-Sales & Customer Operations team, who coordinate vehicle collections, manage discrepancies, negotiate adjusted prices, and handle customer complaints. Your leadership, decision-making, and commercial judgement will be crucial in maintaining profitability, reducing cancellations, maximising successful collections, and driving operational standards across the department. Key Responsibilities TEAM LEADERSHIP & STRUCTURE Lead, support, and manage a team of After-Sales Coordinators, setting clear expectations and processes. Build a transparent, fair, and stable culture with consistency in communication and behaviour. Ensure compliance with all operational and negotiation procedures. Coach and develop the team to improve negotiation capability, customer handling, and operational performance. AFTER-SALES OPERATIONS Oversee the full lifecycle of vehicle collections once booked by Sales. Ensure the team assesses customer or operational discrepancies accurately and follows structured negotiation and resolution processes. Support consistent decision-making across customer issues, pricing changes, and operational challenges. Drive process improvements to improve customer experience, reduce cancellations, and increase operational efficiency. NEGOTIATION & COMMERCIAL MANAGEMENT Lead or oversee complex negotiations to maximise completed collections and retain deals wherever commercially viable. Train and support the team in managing pricing or service changes confidently and professionally. Balance customer experience with strong commercial discipline. Make final decisions on disputed cases, weighing customer impact, operational considerations, and profitability. Protect commercial performance while minimising unnecessary cancellations and lost collections. CUSTOMER ISSUE RESOLUTION Handle escalated issues with a calm, professional approach. Resolve customer disputes confidently while protecting the interests of the business. Implement improvements to reduce recurring customer or operational issues. COMMERCIAL ACCOUNTABILITY Monitor KPIs including negotiation success, cancellation rates, collections performance, profitability, and customer satisfaction. Ensure incentive schemes are used fairly and not manipulated. Identify process gaps and implement improvements. Produce regular reports and operational insights for senior leadership. CROSS-FUCTIONAL COLLABORATION Work closely with Sales, Transport, and Finance teams to improve operational efficiency and customer outcomes. Support improvements in pricing accuracy, customer communication, and collections performance. Help drive alignment and accountability across departments. Skills & Experience Required Essential Strong, proven negotiation skills — able to manage difficult conversations, retain business, and protect commercial outcomes. Experience leading a team in an operational, customer service, after-sales, contact centre, or service delivery environment. Commercially aware with strong decision-making ability. Skilled in handling escalations, complaints, and customer disputes. Experience working to KPIs, performance targets, and structured operational processes. Excellent verbal and written communication skills. Strong organisational and people management capability. Desirable Automotive or vehicle-related knowledge would be a strong advantage, but is not essential. Experience within high-volume operational, logistics, customer service, retail, marketplace, or service-led businesses. Experience improving processes, workflows, or team structures. Experience managing teams within fast-paced or scaling businesses. Personal Attributes Strong, fair leader who can stabilise and develop a team. Commercially minded with sound judgement and decision-making ability. Resilient, calm under pressure, and solutions-focused Consistent, transparent, and able to hold people accountable Improvement-focused, proactive, and operationally driven. What We Offer Competitive salary + performance-related bonus. Opportunity to lead and improve a business-critical team. Supportive senior leadership and room to implement change. Benefits and Perks Comprehensive pension package Wellbeing and employee support programme Discounted gym memberships and on-demand GP service Retail and leisure discounts across major brands Regular team events, summer and Christmas parties Free food Fridays and fresh fruit available for staff working on site Free on-site parking Discounted garage services for vehicle owners Counselling and financial assistance helplines

Hiring People is seeking a Laboratory Technician to join their microbiology laboratory in Sheffield on an 18-month contract.This role involves performing various essential laboratory tasks and ensuring high-quality standards in a collaborative environment.The ideal candidate should be methodical, re

We believe everyone deserves a smile they’ll love.In just a few years, we have expanded across multiple European markets, treated hundreds of thousands of patients, and built one of the fastest-growing HealthTech platforms in the region.At Impress, we are building the future of orthodontics — an

Santi London is a leading holistic wellness and care center located in the heart of South Kensington on Thurloe Street.Dedicated to providing bespoke treatments, Santi offers specialized services ranging from facial rejuvenation to physiotherapy and nutrition.This is a full-time or part-time, on-sit

The homes themselves are stable, with experienced Home Managers in place.

We are looking for pharmacists to join the team!.Join us in this exciting role where you will utilise your clinical expertise and commercial acumen to support patients with chronic conditions in primary care settings.As a clinical pharmacist at Interface Clinical Services, an IQVIA business, your re

Clinic Manager (Aesthetics & Laser).Up to £40,000 + equity / profit share.An rare opportunity has arisen for an experienced and driven Clinic Manager to oversee a premium aesthetics and laser clinic.This position offers the chance to take ownership of a growing, high-end clinic while playing an int

Speech and Language Therapist – Autism Assessor.Speech and Language Therapist (SLT).In this role, you will deliver high-quality.Autism Diagnostic Interview – Revised (ADI-R).You will conduct structured developmental interviews, gather detailed clinical histories, and contribute to diagnostic dec

East Sussex (Eastbourne, Rye, Hastings and Heathfield).Competitive base salary + uncapped commission.Audiological Science Ltd is a leading provider of audiology services, dedicated to improving the quality of life for our patients.We provide expert care across both NHS and private sectors, blending

ADHD Specialist Independent Prescriber (Nurse or Pharmacist).Right to Choose (RTC) – Fully Remote ADHD Assessments.We are recruiting on behalf of a.Right to Choose (RTC) ADHD provider.ADHD assessment and treatment services across England.Our model is designed to improve access to timely, evidence-

We Are Hiring – Healthcare Assistant | Ultrasound Department.Month Fixed Term Position £24-27k per annum.Based in various clinics in Surrey: GU22, KT12, TW20.Possibility to work overtime and cover weekend shifts.SAH Diagnostics is a growing healthcare provider dedicated to delivering high‑quali

One of my fantastic NHS clients in your area is on the lookout for an experienced Accuracy Checking Pharmacy Technician to join their hospital team ASAP.If you’re passionate about delivering safe, high-quality patient care and love the buzz of a hospital environment, this could be the perfect role

Nationwide | Remote when not in service | Competitive salary + car allowance.This is a role where you can truly shape the future of care.UK with learning disabilities, physical disabilities, autism, brain injuries and complex needs.We’re proud to be an award‑winning organisation (Health Investor

If you’re looking for a stable weekday role with a great balance between career and personal life, we’d love to hear from you.

We are seeking an experienced and GMC registered GP to join this busy practice in Stoke Newington.Close to amenities and beautiful location.Practice employed Councillors at clinic.Fantastic, friendly team offering constant support.Please apply asap for an immediate interview and more information.

Plastic Surgeon – Hand Surgery Clinics & Minor Ops | West London 🌟.Help us reduce NHS waiting lists and deliver timely, high-quality care to patients across West London.We’re seeking experienced Plastic Surgeons with a strong background in hand surgery to support our busy outpatient clinics a

UK Medical Lead – Weight Management / GLP-1.Part-Time | Fully Remote (UK Based) | £90–£120 per hour + Equity.We are partnering with an innovative UK digital healthcare provider to appoint a.This is a senior clinical leadership opportunity for a doctor with strong experience in.The successful c

General Practitioners Wanted | Explore a New Life in New Zealand.Are you a UK-based General Practitioner working in a busy medical practice and considering a change in pace and lifestyle?.New Zealand offers the opportunity to continue practising high-quality medicine while enjoying a way of life tha

Advanced MSK Clinician I Rheumatology I Community.Up to £60,000 pa + 30 days AL, Fees paid + Flexible working + Ongoing CPD + much more!.Compass Associates are excited to be working with a rapidly expanding healthcare organisation delivering innovative, community-based MSK, rheumatology, and pain s

Loveday is the UK’s leading provider of luxury senior living and care.We are proud to combine world-class hospitality with exceptional clinical expertise, creating residences that not only feel like five-star hotels but also deliver truly personalised support.Our residences in Kensington, Belgravi

Ward HCA - NHS Insourcing Opportunity.Are you a Ward HCA with experience in surgical or inpatient settings, looking for additional weekend work? Here at 18 Week Support, we have an exciting opportunity to support a well-established NHS Trust in the Hampshire area within a busy Urology Surgery ward e

Job Opportunity: Experienced Sonographers “Your ultrasound skills can save lives – join us in Surrey.Contract Type - Ad‑hoc / Flexible shifts (1–2 days per week).SAH Diagnostics is a Gold Award Winning Organization (.UK’s leading diagnostic healthcare providers.We operate a large number of

Otolaryngologist - NHS Insourcing Opportunity.Competitive rates paid into your Limited Company.Here at 18 Week Support, we have an amazing opportunity to work with a well-established NHS Trusts in the North West of England, covering general outpatient clinics.This is an excellent opportunity to work

Remote - Final Medical Signatory.Blackfield Associates are delighted to be supporting a long standing client on the recruitment of a remote based final signatory opportunity.This opportunity will have an above country focus, thus will focus on both the ABPI and the EFPIA codes.This opportunity will

Remote with travel to client sites when needed.Vita Health Group (VHG) - part of wider Spire Healthcare Group - are looking for a clinically focused, confident and forward-thinking.This is an exciting opportunity for an experienced.You will lead the mental health teams, ensuring services are deliver

Area Director - West Yorkshire region covering Wakefield and Leeds.North Bay Group is committed to delivering exceptional, person-centred care across our portfolio of care homes.Guided by our values of Compassion, Respect, Transparency, and Enabling others, we are seeking an experienced and driven A

Pallant Advanced Dentistry is an award winning specialist practice in the centre of Chichester, providing high-quality specialist and aesthetic dental care within a modern multidisciplinary environment.We are seeking an experienced and enthusiastic cosmetic dentist to join our growing team for one d

In Digital Health, our purpose is to harness digital innovation and data to create a health and care system that’s more connected, accessible, and personalised.We’re building a future where technology empowers professionals to deliver exceptional care, improves outcomes, and delivers better valu

Radiology Outpatient HCA - NHS Insourcing Opportunity.Are you an HCA, experienced in working within a radiology outpatient setting, looking for additional weekend work? Here at 18 Week Support, we have an amazing opportunity to work with a well-established NHS Trust in the East Sussex area.This is a

FTE) per annum depending on experience and qualifications.Part time or Full time - minimum 3 days per week.Right to live and work in the UK is required for this role.We are seeking an experienced Occupational Health Physician to join our team in a home based role.There will be the requirement to car