Ecommerce & Digital Executive
7 days ago
City of London
About Melissa Odabash Melissa Odabash is a globally recognised luxury swim and resortwear brand, synonymous with timeless design, exceptional quality, and effortless glamour. With a strong digital presence and an international customer base, we are seeking an Ecommerce & Digital Executive to join our London-based team. The Role This is an exciting opportunity for a motivated and detail-oriented individual with a passion for fashion and digital innovation. Reporting to the E-commerce Manager, you will support the day-to-day operations of the Melissa Odabash website while helping drive customer engagement and digital growth. This role is dynamic and creative, offering the opportunity to take ownership of projects across e-commerce, content, and digital marketing. Key Responsibilities • Support daily management and maintenance of the Melissa Odabash website across multiple regions., • Coordinate and manage customer service and loyalty development and experience., • Upload and merchandise products, ensuring all content, imagery, and pricing is accurate and aligned with brand guidelines., • Curate collections and homepage features to reflect key commercial and creative priorities., • Collaborate with marketing and creative teams to coordinate campaigns, promotions, and new season launches., • Assist with Klaviyo email marketing, including campaign setup, segmentation, and performance tracking., • Create on-brand visual assets for site and email using Canva., • Produce regular reports on site performance, traffic, and conversion metrics., • Liaise with tech partners to troubleshoot and enhance user experience. About You • Minimum 2 years of experience in e-commerce, ideally within fashion or luxury retail., • Hands-on experience with Shopify, Klaviyo, and Canva is essential., • Strong understanding of e-commerce best practices and digital marketing principles., • Creative thinker with excellent attention to detail and visual presentation skills., • Confident communicator and self-starter with an entrepreneurial mindset., • Passion for fashion, branding, and delivering a best-in-class digital experience., • Proficient in Excel What We Offer • Bi-Annual bonus scheme based on performance, • Hybrid working, • Opportunity to grow within a globally established luxury brand, • Employee allocation and, • Staff Discount, • Friends & Family Discount, • Annual bonus scheme based on performance, • Competitive salary