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Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview Welcome to Gallagher Benefit Services! Discover a world of opportunities at Gallagher Benefit Services (GBS), where our culture is defined by the real difference we make for our clients, members, and communities. Guided by The Gallagher Way, 25 principles that champion individuality, inclusion, and meaningful impact. At GBS, you’ll help shape brighter futures, support thriving communities, and grow your own potential. Your Opportunity At GBS, you’ll join a global team that’s always evolving where ideas are valued, and your ambition is celebrated. Our 12-month Gallagher Rise programme, sponsored by our UK Executive Leadership, is designed to help you thrive in the employee benefits industry. You’ll learn from our top talent, build various skills, and get the support to shape your own future. Gallagher Rise is your springboard for a meaningful and successful journey. We know everyone brings something unique, so if you’re passionate about making a positive impact, we encourage you to apply! The start date for this programme will be 2nd September 2026. What You’ll Gain • Structured Learning: Both in-person and virtual modules led by expert facilitators and subject matter experts., • Professional Development: Full support to achieve industry-recognised qualifications., • Executive Sponsorship: Backing from our GBS UK Executive Team, plus peer buddies., • Real-World Experience: Work on live client projects and develop practical skills., • Networking & Travel: Kick-off & Graduation event will be held in our HQ office in London with other opportunities to network in-between. How you'll make an impact As a Trainee Pensions Administrator, you’ll be a highly organised and detail-oriented individual administering a portfolio of occupational pension schemes, this could be a combination of Defined Benefit, Defined Contribution and Hybrid pensions, ensuring that all tasks and calculations are carried out accurately and promptly. The Rise programme will support the development of your understanding in the pension industry and how it supports members. You will be allocated cases to complete in the full pension lifecycle, working on both automated and manual calculations. You will draft correspondence and reports, as well as answering phone calls directly from our members to support our Client Executive team. You will also have the opportunity for: • Domestic or global travel, as required, • Increasing opportunities for client interaction and responsibility as your experience and capabilities evolve, • Participation in the Rise learning programme & support for industry qualifications About You Whilst qualifications are an important factor in launching your career, our focus is on hiring great people. If you’re driven to shape your future and make a meaningful impact, you’ll thrive here. We value: • Empathy: You take pride in your work and value the impact it makes for clients, members, and the people around you., • Self-awareness: A mindset geared toward learning and growth., • Professional Curiosity: You love learning and suggest new ideas or better ways of doing things., • Collaboration: A team-first attitude and appreciation for diverse perspectives., • Drive: Motivated to grow, embrace change, and shape your own career in a fast-moving industry. Skills and Qualities We Value • Confidence in building relationships across all levels., • Strong Microsoft Office skills (Excel, Word, PowerPoint)., • Eagerness to take on responsibility early and make an impact, • Analytical thinking and a logical approach to problem solving., • Organisational skills to manage priorities and meet deadlines., • Clear communication skills (whether by phone, email, or letter). The Application Process Stage 1: Online application Stage 2: Virtual interview Stage 3: Assessment Centre Stage 4: Offers made Start date for the Gallagher Rise Programme will be 2nd September 2026. You will be notified on your progress throughout the process. #Rise2026 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview As a Client Benefits Administrator, you will play a key role in supporting our clients by managing the Gallagher Guide Flex platform. This includes tasks such as uploading and downloading data, configuring the platform, and maintaining effective communications with clients and internal Gallagher teams. While prior experience in Employee Benefits is advantageous, it is not essential. What we value most is your ability to manage complex workflows, maintain exceptional attention to detail, and deliver outstanding client service, even when handling competing priorities and tight deadlines. How you'll make an impact • Platform Administration: Proactively manage Gallagher’s flexible benefits clients via the online platform, ensuring all client-specific requirements are met., • Client Support: Handle client queries through email, online chat, and phone support, providing timely and professional responses., • Data Management: Validate and cleanse client data with a high level of accuracy and attention to detail., • Relationship Building: Develop strong relationships with clients, colleagues, and providers to ensure efficient service delivery and manage expectations., • Team Collaboration: Work collaboratively within the team to deliver high-quality administration services to both internal and external stakeholders., • Process Adherence: Follow established processes and procedures to ensure efficient and cost-effective client service., • Task Management: Manage your own workload and client requests, ensuring all tasks are completed within agreed deadlines and service levels., • Compliance: Ensure all work complies with internal policies, data protection regulations, and anti-money laundering procedures., • Continuous Improvement: Undertake ongoing professional development to enhance your knowledge and skills., • Accurate and timely administration of flexible benefit schemes., • Effective management of client communications and queries., • Maintenance of up-to-date and accurate client records, including data history and invoicing. Essential: • Strong general education, including Maths and English., • Demonstrated willingness to learn and adapt to new challenges., • Proven experience in delivering excellent client service., • Strong verbal and written communication skills, with the ability to engage effectively at all levels., • A track record of accuracy and attention to detail in all work., • Excellent organisational skills, with the ability to manage multiple tasks and meet tight deadlines. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview Advance Your Career as a Senior Pensions Administrator at Gallagher! Are you a premier pensions professional looking to make a significant impact in a wide-ranging and encouraging environment? Join Gallagher, a global leader in insurance brokerage and risk management, as a Senior Pensions Administrator. With opportunities in Bristol, Manchester, Edinburgh, and Ipswich, this role offers you the chance to excel and grow in your career. Why Gallagher? We are dedicated to encouraging a culture of excellence, innovation, and teamwork. In this role, you'll play a crucial role in delivering outstanding service to our clients while mentoring and guiding junior team members. We offer a vibrant workplace where your contributions are recognized, and your career growth is supported. How you'll make an impact Within this role, you will take an active role in delivering a diverse range of occupational pension schemes, including Defined Benefit DB, Defined Contribution DC, and Hybrid pensions; ensuring all tasks are completed accurately and promptly. Responsibilities include allocating cases, performing and verifying both automated and manual calculations, and coordinating pensioner payrolls, as well as drafting and reviewing correspondence and reports, managing cashflows, investments, disinvestments, and invoices. Moreover, day-to-day aspects of this role also include: • Provide supervision and training to several pensions administrators, encouraging a collaborative and productive team environment., • Engage with scheme members through various channels to address queries and offer solutions., • Work closely with team members and build positive relationships with supporting teams. We are looking to speak to individuals with demonstrated expertise in pension scheme administration, who is either pursuing or has attained the Pension Management Institute’s CPC qualification. The ideal candidate will possess strong analytical skills and a logical approach to problem-solving, along with proficiency in Microsoft Office and outstanding communication abilities. The role requires a team player who can effectively prioritize tasks to meet deadlines. Additionally, the candidate should be able to leverage their pensions knowledge and experience to peer review cases, ensuring that scheme members receive accurate and pertinent information. Gallagher Behaviors: • Leading Self: Demonstrate integrity, trust, and personal responsibility., • Leading Others & Relationships: Build diverse networks, collaborate effectively, and connect with influence., • Leading Results: Deliver client excellence, plan strategically, and work towards results. At Gallagher, we invest in our people’s health, financial wellbeing, and career growth. If you're ready to tackle an exciting role as a Senior Pensions Administrator, apply now and become a part of our global success story. Your future starts here! #LI-TM2 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview We are looking for a proactive Complaints Handler to join our team and deliver outstanding service. In this role, you will manage complaints related to trust-based pensions administration, conducting thorough investigations, identifying solutions, and ensuring clear communication to resolve issues effectively. You will analyse root causes, provide valuable insights and trend analysis, and collaborate with teams to drive significant improvements. You will also play a key role in improving nationwide projects and encouraging ongoing improvements, positively impacting our clients and operational workflows. If you are detail-oriented, solution-focused, and passionate about creating positive change, we would love to hear from you. Apply now and help shape a better experience for our clients! How you'll make an impact • Undertake reviews of complaints and E&O’s, creating timelines, gathering evidence, carrying out root cause analysis and providing feedback and learnings as the need arises, • Trace and provide evidence needed to support internal and external audits, checking the evidence to ensure it is satisfactory for submission, • Provide MI in relation to complaints and audits, • Help with deep dive reviews when new processes or changes are implemented to help mitigate risks of complaints or E&Os, • Act as a subject matter expert regarding complaints management, business controls and the quality assurance framework, • Involvement in given national initiatives and continuous improvement activities to support ongoing improvement and learning from complaints and E&Os, • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities., • Analysis / Reasoning - Examines data to understand issues, draw conclusions, and solve problems., • Creative & Innovative Thinking - Develops fresh ideas that provide solutions to all types of delivery challenges., • Customer Focus – understands the impact on customers and ensures TCF principles, • Influencing Others - Committed to furthering the organization’s objectives and engaging others in doing the same., • Job Knowledge / Technical Knowledge - Demonstrates knowledge of techniques, skills, equipment, procedures and materials. Applies knowledge to identify issues and internal problems; works to develop additional technical knowledge and skills., • Problem Solving - Resolves difficult or complicated challenges., • Relationship Building - Builds constructive working relationships characterised by a high level of acceptance, cooperation, and mutual respect. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.