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Hi, we are the Diamonds Factory! Founded in 2008, we embarked on a purpose to change the market when it came to buying exceptionally high-quality, affordable diamond jewellery pieces. With a wealth of experience behind us, we are proud to say we’re one of the most trusted jewellery brands on the market, and love nothing more than making those milestone moments even more memorable. About this role: Hours: 40 hours over 5 days, working any 5 out of 7 days, including bank holidays and weekends. Salary: Basic salary of £30,000 per annum with the opportunity to earn uncapped commission and rewards. Join us and be a part of our pursuit striving for excellence and work together with an exceptional team dedicated to delivering unparalleled beauty, craftsmanship, and joy to our loyal customers. How you’ll contribute: • Client Engagement and Consultation: Greet clients with warmth and professionalism, building genuine relationships by actively listening to their needs and preferences., • Product Knowledge: Develop a comprehensive understanding of our jewellery collection, including the materials, design details, and craftsmanship that sets us apart., • Sales Performance: Proactively meet and exceed individual and team sales targets while maintaining a consultative and customer-centric approach. Provide personalised recommendations and options to clients, ensuring a memorable and luxurious shopping experience., • Customer Experience: Deliver exceptional customer service at all times, ensuring that each interaction leaves a lasting positive impression. Handle client inquiries, resolve concerns, and create an environment where clients feel valued and appreciated., • Brand Ambassadorship: Embody the essence of our brand and uphold its reputation by maintaining a polished and sophisticated appearance, as well as demonstrating a genuine passion for luxury jewellery., • Collaboration: Work closely with team members and other departments to share insights, contribute to visual merchandising efforts, and collectively enhance the overall customer experience within the store. Qualifications, Skills & Experience: • Minimum of 1-2 years sales experience in luxury retail, preferably in the jewellery sector, with a proven track record of achieving and surpassing sales targets., • Experience liaising with high-end clientele is advantageous, • Confident telephone manner, • Proactive team player, • Problem solving: employ critical thinking to identify possible solutions, • Flexibility: Be able to adapt quickly and efficiently in line with the changing needs of the role, • Have a keen interest in new software and the ability to learn new systems quickly, • Excellent interpersonal skills, including exceptional listening, communication, and relationship-building abilities., • A passion for luxury products and an innate sense of style., • Strong attention to detail and a keen eye for aesthetics., • Ability to work in a fast-paced, dynamic environment while maintaining a high level of professionalism., • A proactive and results-driven attitude, combined with a genuine desire to exceed customer expectations. Benefits Competitive salary • Commission, • 20 days holiday plus 8 days bank holiday pro rata, • Private Healthcare, • Access to 24hr Employee Assistance Programme, • Company discount, • Company pension, • Employee discount, • Private medical insurance, • Referral programme Neve Jewels Group is an equal opportunity employer. We are committed to providing a work environment that supports, inspires, and respects all individuals. We do not discriminate on the basis of gender, race, colour, religion, age, disability, belief, sexual orientation, marital status, or is disadvantaged by conditions or requirements which cannot be shown.

SENIOR MERCHANDISER | STRONG SALARY & BENEFITS PACKAGE | GROWTH AND SECURITY | MARKET LEADER Zachary Daniels are delighted to be partnered with an apparel powerhouse based in the North West. Our client is looking to grow their Merchandising department with the addition of an experienced Senior Merchandiser. This is a highly exciting role due to our client being a leader in their field, they have grown significantly in recent years and are looking to continue that with very exciting future plans. It is hard to put in to words the opportunities this business can offer, they are a true global powerhouse with more growth and acquisitions imminent. Merchandising is at the fore front of commercial decision making and this role will allow the successful applicant to have a rewarding career which could take them across the globe. Role Overview: To lead the team to deliver all Channel Sales, Markdown, Stock, Intake and Profit Plans. Drive business change to achieve company goals/objectives. Some Key Responsibilities Include: • With the Buyer review previous season and implement lessons learnt, • With the Buyer create the strategy for the department, • Approve the proposed grading from the trading Merchandiser for input into the assortment planning process, • Quarterly plan at Category/Season level with the Buyer to submit a plan on the System that reflects the best possible mix of product to deliver the KPI's, • Formulate range plan at Store level in conjunction with the Buyer quarterly, • Plan the Pre Scheduling to meet the range plan - In conjunction with Assistant Merchandisers, Junior Merchandisers and Merchandisers., • Review weekly trading performance and achieved KPI's, identifying Issues and the course of action in preparation for the weekly trading meetings, • Propose and agree actions to recover risk and maximise opportunities with the Buyer at category and line level., • Monthly - Capture all agreed actions in the monthly forecast reviews, • Meet and gain approval: Incorporating, • Forecasting any sales variance to plan, • Creation of OTB's, • Management of commitments - On time delivery, rebuys cancellations, • Markdown proposals, • Manage the range plan in Season reflecting any changes, • Establish collaborative working relationships across functions including Online, Marketing, Finance, DC and Stores This will be a trade focused role, you will love product and want to work collaboratively with the buyer to drive sales in your area across the globe. There are other perks which will include hybrid working (80/20), flexi hours and industry leading benefits. BBBH34766