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ABOUT CATS GLOBAL SCHOOLS CATS Global Schools is a leading education group committed to inspiring the next generation of world shapers. With a history dating back to 1899, but a focus on the future, our group brings together 16 institutions comprising independent boarding schools, an Arts University College, English language schools and a variety of summer programmes in the UK, US and China. Each year, we provide 18,000 students around the globe with the education they need to develop real-life skills for the future. We are dedicated to academic excellence and our students benefit from our well-developed links to over 40 top global universities. We create a positive learning environment where every student is empowered to make a contribution to shape their world. This is made possible because of the commitment of our pioneering, persevering people who do the very best for our students. ROLE OVERVIEW CATS Global Schools is seeking an experienced Service Delivery Manager to lead and elevate the quality-of-service operations across our UK schools. The ideal candidate will have a proven track record in quality control, service delivery, health and safety, and maintaining exceptionally high operational standards. While experience in the education sector is preferred, we also welcome candidates from high-performing service industries such as hospitality or restaurants, where attention to detail and service excellence are paramount. This role is crucial in ensuring that students, staff, and visitors experience a safe, clean, well-organised, and welcoming environment that reflects the values and expectations of CATS Global Schools. For a detailed description of the role and responsibilities, please refer to the job description. We reserve the right to close the role prior to the specified closing date and therefore encourage early applications. PERSON SPECIFICATION Essential: • Strong background in quality control, service delivery management, and operational standards., • Knowledge of UK health & safety regulations relevant to hard and soft services., • Experience managing hard and soft services within education, hospitality, residential services, or a similarly high-standard environment., • Demonstrated success managing multi-site operations or complex service environments., • Skilled in auditing, performance management, and service-level monitoring. Desirable: • Experience within the education sector (schools, colleges, boarding environments)., • Qualifications in facilities management, hospitality management, or health & safety (e.g., IOSH, NEBOSH)., • Experience working with culturally diverse communities or international students., • Background in customer-service–driven environments with high expectations of delivery. Key Skills: • Exceptional attention to detail and commitment to high standards., • Strong leadership and team coordination abilities., • Excellent communication and interpersonal skills., • Ability to analyse performance data and implement improvements., • Organisational agility and the ability to manage competing priorities., • Customer-focused mindset with a proactive, solution-oriented approach. BENEFITS • Cycle to work Scheme, • Tech Scheme, • Car Scheme, • Free flu vaccine through Healthshield, • Free eye tests, • Financial wellbeing support via WageStream, • Employee Assistance Programme, • Group income protection, • GP24: GP Access for all, • Health Cash Plan, • Death in Service, • Long service awards, • Employee referral scheme, • Enhanced Maternity and Paternity pay OUR COMMITMENT TO INCLUSION AND DIVERSITY We are committed to diversity, inclusion and belonging. Building on our core values – Pioneering, Persevering, People – we pledge to deliver a series of events, guest speakers and focus groups to make CATS Global Schools an employer of choice for all. SAFEGUARDING CGS is dedicated to safeguarding and promoting the welfare and well-being of children and young people. As such, appointment is subject to the satisfactory completion of safer recruitment employment checks in line with KCSIE guidelines. This will include satisfactory references, enhanced DBS from the Disclosures and Barring Service and, where applicable, any international equivalent being obtained. Shortlisted candidates will be subject to online checks which may include social media.

Careers and Student Employment Manager Location: Cambridge & Huntingdon Salary: £39,401 per annum Hours: 37 hours per week, full year Contract: Permanent Benefits: • Generous annual leave: management staff 35 days, support staff 27 days, plus 8 bank holidays and Christmas closure, • Competitive pension schemes: Employer Contribution 20.10%, • Discounts on college courses and Apple products, • Free gym membership and discounted classes, • On-site restaurants, coffee outlets, and retail options, • BUPA Health Expenses cash plan and Occupational Health services, • Employee Assistance Programme (confidential counselling), • Staff development opportunities We are recruiting on behalf of a leading Further Education College for an experienced Careers and Student Employment Manager to join their Student Services team. You will manage and coordinate the Careers and World of Work provision, ensuring high-quality support for students and apprentices. The role involves leading teams to provide impartial advice, overseeing work experience and placement activities, and contributing to the continuous development of the college’s Careers Programme. What we’re looking for: • Extensive experience managing Careers and Work Experience services in an FE environment, • Level 6 Diploma in Careers Guidance & Development and GCSEs in English & Maths (Grade A-C or equivalent), • Proven track record in achieving Gatsby Benchmarks and collaborating with employers and external agencies, • Strong professionalism, integrity, and resilience under pressure, • Flexibility and adaptability to thrive in a dynamic environment Key Responsibilities: • Lead and support a team delivering high-quality careers advice and guidance, • Manage work experience and placement programmes for students and apprentices, • Contribute to the development and delivery of the Careers Programme, • Support student progression to employment, higher education, or internal courses, • Organise and participate in careers events, open evenings, and college initiatives, • Ensure compliance with Gatsby Benchmarks, Matrix Standard, and Careers Guidance standards This is a fantastic opportunity to make a real difference in students’ employability and career success. For more information please contact Simon Atkins at Pertemps on 07894 752230

Careers & World of Work Manager Salary: £39,401 Location: Cambridge Are you an experienced careers professional with a passion for guiding learners and driving employability programmes? We are recruiting a Careers & World of Work Manager to join a dynamic Student Services team in Cambridge.

Learning Support Mentor - Sport and Uniformed Public Services Salary: £21,355 per annum (actual salary, Term Time only) Hours: 37.5 hours a week Location: On-site / campus-based Description We are looking for a dedicated and compassionate Learning Support Mentor to join a supportive and welcoming further education setting in Cambridge. This role is ideal for someone who is passionate about inclusion and supporting SEND students reach their full potential. You will work closely with teaching staff to support students across a range of learning environments, helping students to access the curriculum, build confidence, and develop greater independence. Key Duties Support students with learning additional learning needs both in and out of the classroom Work collaboratively with lecturers, assessors, and the wider support team Assist students with notetaking, reading, written work, and use of assistive technology Adapt learning materials to ensure accessibility, such as modifying language or enlarging text Promote independence and encourage students to take ownership of their learning Support students during breaks, lunchtimes, trips, and off-site learning activities when required Maintain accurate records of support provided, attendance, and progress Contribute to team meetings and ongoing improvements to learning support provision Support therapy-based interventions such as speech and language or physiotherapy, following professional guidance Attend review meetings with parents or external professionals when requested Key Skills and Experience Required Experience supporting young people with SEND A caring, patient, and professional approach Strong communication and interpersonal skills Ability to work effectively as part of a team and on your own initiative Good organisational skills and attention to detail Commitment to inclusion, safeguarding, and student wellbeing Willingness to undertake training and professional development Additional Information This role is permanent and term time only. Appointment is subject to satisfactory pre-employment checks, including an Enhanced DBS check with Barred List clearance. DBS checks are renewed in line with safeguarding requirements. Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are eligible to live and work in the UK. We are an equal opportunities employer. TPBN1_UKTJ

Commercial Gas Engineer required for mobile works within an hour of Cambridge. £50-55k plus benefits Company van Are you a qualified Gas Engineer with Commercial qualifications and experience, do you want to be part of a company that is growing and looks after their staff This M&E & Facilities Services company have recently won new contracts and are looking to recruit a Mobile Commercial Gas & Heating Engineer to cover Service, Maintenance and repairs to various sites across Stevenage, Hertfordshire, Bedfordshire, Cambridgeshire Working with a varied portfolio of clients covering Commercial sites such as student accommodation, Government sites, offices and retail clients now day is the same working for this company. As Commercial Gas Engineer you will responsible for planning and carrying out Planned Preventative Maintenance (PPM) reactive repairs and quoted works to Commercial / Industrial boilers and completing inspection and gas safety check certificates . You will require a good working attitude and quality workmanship, personality and willingness to go the extra mile are key attributes when it comes to hiring. You will be working as part of a team as well as independently so will need to be forward thinking with a proactive approach and a positive attitude. It is essential that you have Commercial gas experience, along with some of the below elements. COCN1 or CODNCO1, CIGA1, CORT1, ICPN1, TPCP1A Salary Range £50-55k Over time available at 1x 1/2 and 2x on Sundays and BH For further information on the role and the company please get in touch with Rhymel Henderson or APPLY NOW with an updated version of your CV TPBN1_UKTJ

Job Title: Careers and World of Work Manager Salary: £39,401 per annum Hours: 37 hours per week Contract: Permanent, all year-round Description We are looking for an experienced and motivated Careers and World of Work Manager to lead and develop a high-quality careers, employability, and progression service within a further education setting. This role is ideal for someone who is passionate about supporting students and apprentices to make informed decisions about their education, training, and future careers. You will manage and coordinate the Careers and World of Work provision and the team delivering the service, ensuring learners receive impartial, high-quality advice and guidance that supports their work readiness and progression into employment, higher education, or further training. Key Duties Lead the delivery of high-quality, impartial careers advice and guidance for current and prospective students and apprentices Manage and motivate the Careers and World of Work team to deliver a professional, customer-focused service Ensure the service meets the needs of a diverse range of learners through drop-in sessions, events, digital channels, and targeted interventions Oversee work experience and placement activity, ensuring high-quality opportunities are available for students on Study Programmes Contribute to the ongoing development of the Careers Programme Ensure compliance with relevant frameworks and standards, including the Gatsby Benchmarks, Matrix Standard, and Institute of Career Guidance Code of Ethics Lead operational delivery of projects supporting progression to higher education, including widening participation initiatives Work collaboratively with curriculum teams, student services, and external partners to support learner progression and outcomes Represent the service at open events, enrolment sessions, careers fairs, and promotional activities Monitor and review policies, procedures, and documentation to ensure compliance with current guidance and legislation Manage the service budget and approve expenditure in line with financial regulations Develop and monitor quality improvement systems to ensure consistently high service standards Oversee data recording, monitoring, and reporting using college systems Produce internal and external reports, including submissions to senior leadership and external bodies Monitor health and safety processes related to work experience and report incidents as required. Key Skills and Experience Required Proven experience managing careers, employability, or student services provision Strong leadership and people management skills In-depth knowledge of CEIAG frameworks, including Gatsby Benchmarks and Matrix Standard Experience working with a diverse range of learners and stakeholders Excellent communication, organisational, and stakeholder engagement skills Confidence managing budgets, data, and quality assurance processes Commitment to safeguarding, equality, and student wellbeing Additional Information This role is permanent, all year-round. Appointment is subject to satisfactory pre-employment checks, including an Enhanced DBS check, which is renewed in line with safeguarding requirements. Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are eligible to live and work in the UK. We are an equal opportunities employer. TPBN1_UKTJ

A transportation service provider based in Great Yarmouth seeks a Private Hire Vehicle Driver to provide professional driving services for clients and service users.

We are recruiting a Resident Services Assistant to support the day‑to‑day operation of a student accommodation scheme in London. Previous customer service experience (hospitality, retail, or student accommodation preferred).

As the Student Services Coordinator, you will be responsible for and assist in welcoming our students into the summer camp with a smile, by being approachable for their needs as well as creating a lively and exciting atmosphere for them to enjoy. Would you like to gain work experience within an inte

A higher education provider is looking for a dynamic Student Recruitment Advisor in Greenford. The role involves attracting prospective students, guiding them through admissions, and providing exceptional customer service.

An international education organization seeks a Student Services Manager for its summer camp in York. This role involves welcoming students, creating an engaging atmosphere, and overseeing various activities. This position offers the chance to develop valuable skills in a multicultural setting while

Enhance student satisfaction through clear, responsive fee management. Head of Tuition Fees and Student Finance. Are you a strategic thinker with a passion for financial excellence and student experience? We’re looking for a dynamic Head of Fees and Income to lead the charge in managing tuition fe

As the Student Services Manager, you will be the face of the EF school for both our students and our staff. Your Roles And Responsibilities As Student Services Manager. Full time, fixed-term) Would you like to gain work experience within an international and multicultural environment? Do you enjoy s

Responsibilities include developing fee policies, managing a team, and collaborating with departments to enhance the student experience.

A recruitment agency is seeking a Customer Service & Property Support Assistant for a 10-week temporary position in London.The role involves providing high levels of customer service, assisting with property viewings, and supporting resident events.Candidates should have experience in customer servi

A leading international education organization is seeking a Student Services Coordinator for its summer camp in York. This role involves welcoming students, managing their needs, and creating an engaging atmosphere.

A higher education institution in the UK is seeking a Service Centre Manager to lead the Information Point and Student Support teams. You will oversee service performance, contribute to development, and ensure a supportive environment for students.

An independent education charity in Reading seeks a Director of Commercial Services to lead and innovate within their vibrant student community. Candidates should possess relevant expertise and a passion for enhancing student experiences.

A global education organization in York is hiring a Student Services Manager for their summer camp. Responsibilities include dealing with student welfare, and providing excellent support to students and staff alike. The ideal candidate will welcome students, coordinate activities, and ensure quality

Responsibilities include developing fee policies, ensuring regulatory compliance, and enhancing the student experience. The ideal candidate will have substantial experience in student finance within higher education, strong financial acumen, and effective team leadership skills.

As a Student Services Manager, you will lead the student services department, focusing on delivering exceptional customer service and enhancing student satisfaction throughout their time with EF. Student services has a link to all departments and as it is the core of the production of the EF school,

A leading student accommodation provider in Greater London is seeking a dedicated Resident Services Assistant.

An educational institution in Greater London is seeking a dynamic Student Recruitment Advisor to attract and enroll prospective students. This full-time role requires strong sales and communication skills, including engaging students via multiple platforms, providing guidance on admissions, and meet

As the Student Services Manager, you will be the face of the EF school for both our students and our staff. Your roles and responsibilities as Student Services Manager. The student services have a link to all departments and as it is the core of the production of the EF school, as such, no day will

Collaborating across departments to enhance the student journey. Proven experience in student finance within higher education or a similar environment. Knowledge of compliance requirements related to CMA, SLC, OfS, and student finance.

You will be responsible for managing the Student Services department, ensuring all students receive high-quality support. Key tasks include developing policies in line with regulations, leading engagement initiatives, and managing a diverse student services team. A higher education institution is se

A prominent educational institution is seeking a Head of Tuition Fees and Student Finance to manage tuition fees, billing, and income collection. Candidates should have experience in student finance and excellent communication skills. This permanent on-site position offers 25 annual leave days, pens

Responsibilities include welcoming students, assisting in activities, and addressing student needs. A global educational organization is seeking a Student Services Coordinator for their summer camp in York, UK. This role offers the chance to develop customer service skills while providing outstandin

Knowledge of compliance requirements related to CMA, SLC, OfS, and student finance. Enhance student satisfaction through clear, responsive fee management. Barbara Vargas (Professional Services Employee).

A modern educational institution in England seeks an experienced leader for its Registry Services, focusing on enhancing student experience through effective team management and data quality.

Head of Student Financial Services. Barbara Vargas (Professional Services Employee). Are you a strategic thinker with a passion for financial excellence and student experience? We’re looking for a dynamic Head of Fees and Income to lead the charge in managing tuition fees, billing, and income coll

Further expanding its international footprint, Lumis proudly presents a contemporary residence in Leipzig, Germany, providing students with a home away from home. Excitingly, Lumis has its sights set on new horizons, with the construction of a dynamic student housing project underway in the heart of

A training organization in Wallington is looking for a dedicated Administrator to support its Training programmes.The role involves answering calls, processing applications, and ensuring compliance.Candidates should have Level 4 in Maths and English, alongside administrative experience and strong IT

In this full-time role, you'll lead the student services department, enhancing customer service and student satisfaction. A global education organization is seeking a Student Services Manager for their Brighton Junior summer school. This position involves daily interactions with students and staff,

As the Student Services Coordinator, you will be responsible for and assist in welcoming our students into the summer camp with a smile, by being approachable for their needs as well as creating a lively and exciting atmosphere for them to enjoy. Your Roles And Responsibilities As Student Services C

As a Student Recruitment Advisor, you will play a key role in attracting and enrolling prospective students to our institution. You will utilize your sales and communication skills to engage with potential students, guide them through the admissions process, and facilitate their transition to becomi

A leading real estate firm in the UK is seeking an Operations Director to shape the strategic direction of their expanding student accommodation portfolio. The ideal candidate will possess a degree and have expertise in property services, asset management, and project lifecycle management.

The role involves providing exceptional customer service to students, staff, and visitors at reception points.

An independent educational charity in Reading is looking for a Director of Commercial Services who will lead the strategic and operational initiatives to enhance student experiences. The successful candidate will have a strong background in licensed trade, catering, events, and marketing, and will p

The Student Service Team plays a key role in supporting the smooth operation of our Training programmes.