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Team leader recruitment jobs in United Kingdom

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  • Sous Chef - Multi Concept
    Sous Chef - Multi Concept
    34 minutes ago
    £35000–£45000 yearly
    Full-time
    London

    Incipio curates beautiful spaces with vibrant atmospheres for great times. We're looking for a dynamic Sous Chef who thrives in a fast paced, multi concept environment, from frying up crispy chicken during the lunch rush to supporting the delivery of elevated Mexican dishes for a busy dinner service. This is a varied, hands-on role where no two days are the same. You'll work closely with the Head Chef and Central Production Unit (CPU), helping to maintain exceptional food quality, manage kitchen operations, control costs, and develop your skills across multiple food concepts. The Role As a Sous Chef at Incipio, you will be a passionate, hands on leader who supports the Head Chef in delivering exceptional food standards and kitchen performance. You will help oversee five unique food concepts – Mexican, farm-to-fork, fried chicken, burgers, and Italian deli – ensuring consistency, quality, and smooth service across every offering. You will play a key role in leading and developing the kitchen team, maintaining high operational standards, managing stock and food safety procedures, and stepping up to lead the kitchen in the Head Chef's absence. We Expect You To: • Have a passion for hospitality and help drive your kitchen team to achieve the commercial and financial goals of the business., • Create a positive working atmosphere and inspire your team to deliver exceptional food standards on every shift., • Support the management of food GP, stock control, ordering, inventory, and waste reduction., • Assist in ensuring the kitchen meets all food safety, hygiene, and compliance regulations., • Help develop and coach junior chefs, ensuring clear communication and accountability across the team., • Lead by example during service, maintaining composure and high standards in a fast-paced environment., • Work closely with the Head Chef and Central Production Manager to ensure quality and inventory requirements are consistently met., • Assist with rota planning and labour management to support budget targets., • Participate in recruitment, onboarding, and training of new kitchen team members., • Support team development initiatives, performance reviews, apprenticeships, and engagement programmes., • Contribute ideas for menu development and concept innovation., • Take ownership of kitchen operations when the Head Chef is absent, working with your peer Sous Chef. Who You'll Be: • An energetic and approachable leader who enjoys developing people and building strong teams., • An experienced Sous Chef or Senior Chef de Partie ready to take the next step in their career., • Comfortable working across multiple food concepts and adapting to changing service demands., • Passionate about food quality, presentation, and consistency., • Highly organised with strong communication and delegation skills., • Calm under pressure and confident leading a team during busy services., • Commercially aware with an understanding of food costs, labour, and operational efficiency., • Someone who leads by example and inspires others through their work ethic and attitude. Benefits & Best Bits • Health Package: Dental, Optical and Health insurance, plus gym membership discounts and rewards., • Self Space: Free therapy support available to all Incipio employees., • Exciting career development opportunities across a growing business., • Annual bonus opportunities., • Company awards and events., • Sickness & Compassionate Pay., • Incentive trips (think wine trips to Portugal and ski trips to France)., • Enhanced Maternity, Paternity and Adoption Leave., • Incipio FC + Seasonal Socials., • 50% discount on food and drink across all venues., • Additional holiday entitlement after two years of continuous service. Incipio & Inclusivity We're all about celebrating individuality and inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives—regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you covered. Key Skills • Team Leadership, • Kitchen Operations, • Inventory Management, • Food Safety & Hygiene, • Labour Control, • Rota Management, • Multi-Concept Kitchen Experience, • Menu Development, • Cost Control, • Service Management

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  • General Manager
    General Manager
    2 hours ago
    £30000–£40000 yearly
    Full-time
    London

    General Manager – The Wooden Cross, Crouch End We are looking for an experienced, hands-on General Manager to lead the team, drive standards, build sales and help shape the next phase of The Wooden Cross. This is a great opportunity for someone who understands proper pubs, knows how to run a tight operation, and can bring energy, structure and personality to a venue with real potential. The Role As General Manager, you will be responsible for the day-to-day running of The Wooden Cross. You will lead the team, manage service standards, control costs, grow sales and help create a welcoming pub that becomes a key part of the local community. The ideal candidate will be confident running a busy wet-led pub, have strong cellar and stock control experience, and be comfortable managing sport, events, social media, staff development and local marketing. Key Responsibilities Operations • Oversee the daily operation of the pub., • Maintain high standards of service, cleanliness and presentation., • Ensure the pub is opened, closed and run safely and professionally., • Manage tills, and daily reporting., • Keep all compliance, licensing, health and safety, fire safety and food safety standards up to date., • Take ownership of the cellar, beer quality and stock management. Team Management • Recruit, train, manage and motivate the bar team., • Build a positive and professional working culture., • Create and manage rotas in line with wage targets., • Hold staff accountable for standards, service and performance., • Support supervisors and develop future leaders within the team. Sales & Events • Help grow weekly turnover through local marketing, events and community engagement., • Promote sports fixtures, pub events, DJ nights, quizzes, live entertainment and seasonal campaigns., • Work with the business owner to develop the pub’s identity, drinks range and customer offer., • Build relationships with local residents, clubs, groups and businesses., • Help manage and grow the pub’s social media presence. Financial Control • Work to agreed sales, wage and GP targets., • Control stock, wastage and ordering., • Complete regular stocktakes and investigate variances., • Manage supplier deliveries and invoices., • Focus on driving profit while maintaining value and quality for customers. Customer Experience • Create a warm, friendly and consistent customer experience., • Deal professionally with complaints, feedback and difficult situations., • Build regular trade and make the pub feel like a proper local., • Lead by example on the floor during key trading sessions. What We’re Looking For The successful candidate will have: • Previous experience as a General Manager, Assistant Manager or strong Deputy Manager in a pub or bar environment., • Strong wet-led pub experience., • Good knowledge of draught beer, cellar management and stock control., • Experience managing teams, rotas and wage costs., • Confidence with licensing, compliance and health and safety., • A hands-on leadership style., • Strong communication skills., • Good commercial awareness., • The ability to bring ideas, energy and structure to the business., • Experience with sports pubs, events, DJs or community pubs would be an advantage. The Right Person You will be organised, reliable and commercially minded, but also personable and present on the floor. We want someone who can take ownership of the venue, build a strong team and help turn The Wooden Cross into one of Crouch End’s best local pubs. This role would suit someone who wants more than just a management job — someone who wants to be part of building something properly. Salary & Benefits • Competitive salary, depending on experience., • Performance-related bonus structure to be discussed., • Opportunity to shape the relaunch and future direction of the pub., • Support from an experienced independent pub operator., • Scope to grow with the business as the company develops. How to Apply Please send your CV and a short message explaining why you would be a good fit for The Wooden Cross.

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  • Head Chef - Italian Restaurant, New Opening
    Head Chef - Italian Restaurant, New Opening
    14 hours ago
    £45000–£50000 yearly
    Full-time
    London

    B igger Bolder Hospitality. We're seeking a visionary Head Chef who brings both talent and heart to the role. Someone who is energised by creating elevated dining experiences and who understands how to turn moments into memories for our guests. Juno is a contemporary Italian restaurant and bar launching at Olympia, a space that blends the ease of neighbourhood dining with the energy of a West London destination. Rooted in simple, produce-led cooking, Juno's hospitality will be warm, generous and effortlessly stylish. It's a restaurant designed to feel both familiar and fresh, with a menu built around seasonal plates, handmade pizza, and a confident drinks menu anchored by spritzes, negronis, and a considered Italian wine list. Juno will attract a broad audience, including local West Londoners, early evening pre-theatre diners and weekend groups looking for a place that feels fun but refined; a balance of accessibility and aspiration. We are looking for a leader to embrace this brand and bring their team on a journey to deliver fun, elevated and exciting hospitality. The Role: As Head Chef, you'll be the heart of the kitchen, leading a talented team and shaping an innovative menu that captures the energy and precision of Italian cuisine in a high volume, yet elevated, environment. You'll have the opportunity to showcase your expertise in pizza, pasta and other traditional Italian dishes while incorporating contemporary trends and seasonal ingredients. Master of delegation, expert in setting the tone and creating a harmonious environment for your team to thrive in. We Expect You To: Collaborate with the Food Team & General Manager to curate and develop both core and seasonal menus with innovative Italian concepts. Dramatising the guest experience utilising our live pizza counter. Owning and delivering GP to budget, determining food inventory needs including managing stock, waste and ordering. Total responsibility for ensuring the kitchen meets all regulations including sanitary and food safety guidelines. Ensure strict adherence to food hygiene practices and maintain the highest standards of cleanliness and safety. Managing and owning the kitchen labour spend, rota planning to budget. Ensuring our recruitment is in line with company guidelines, recruiting brilliant skills and the correct people to elevate your team's delivery. Biannual team performance reviews, consistently training your team, encouraging development and company engagement with initiatives such as Kitchen Collabs and Apprenticeship Schemes. Engaging with the wider Incipio culture, living and breathing our values. Who You'll Be: A proactive and warm leader, high energy and someone who loves to bring people together. Extensive experience as a Head Chef in a high volume Italian restaurant. Passionate about Neapolitan pizza. Have a keen eye for standards and take pride in every dish served. Creative, innovative and forward thinking. Multitasker, expert delegator and loves being in the thick of it. Someone who keeps calm when the tickets ramp up and service is in full flow. Obsessed with communication, constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the venues success. Someone who our chefs can aspire to be. Fun! Doesn't take themselves too seriously and understands that hospitality is all about personality & heart. Benefits & Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows Bonus capacity paid annually Company awards and events Sickness & Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

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  • General Manager
    General Manager
    16 hours ago
    £85000–£90000 yearly
    Full-time
    London

    General Manager | Landmark Hospitality Destination | Central London £85,000 - £90,000 Basic + Bonus + Comprehensive Benefits • Host Staffing has been exclusively retained to appoint an exceptional General Manager for the launch of one of Central London's most exciting hospitality destinations., • Following an extensive multi-million-pound transformation, this landmark venue will combine exceptional food, world-class drinks, private dining and events within an iconic setting., • Designed to become a true neighbourhood institution while attracting guests from across London, this is a business built around outstanding hospitality rather than simply serving food and drink., • This opportunity requires a proven hospitality leader with the vision, commercial acumen and operational excellence to establish a flagship venue from day one. The Opportunity • Reporting directly to the Managing Director, you'll take complete responsibility for the successful launch and long-term performance of the business., • You'll recruit and inspire an exceptional leadership team, create a best-in-class guest experience and build a culture where people genuinely want to work and guests can't wait to return. You'll have full ownership of: • P&L performance and commercial strategy, • Guest experience across every touchpoint, • Recruitment, leadership and succession planning, • Food, beverage and events operations, • Brand standards and operational excellence, • Community engagement and local partnerships, • Driving profitability whilst maintaining exceptional quality About You • We're seeking a commercially astute General Manager who has built their career within premium hospitality environments where service, food and guest experience are everything. You'll bring: • A proven track record leading high-revenue hospitality businesses., • Experience managing sophisticated food and beverage operations., • Outstanding financial and commercial awareness., • A natural ability to lead, inspire and retain exceptional people., • Experience opening new venues or delivering significant business transformations would be advantageous., • A passion for creating memorable guest experiences and building businesses that become destinations., • Most importantly, you'll be someone who thrives in ambitious environments, leads from the front and understands what it takes to create one of London's standout hospitality venues. The Package • £85,000 - £90,000 Basic Salary, • Performance Bonus, • Comprehensive Benefits, • Genuine autonomy to shape a flagship business, • Long-term career progression with an ambitious and expanding hospitality company This is a confidential appointment being managed by Host Staffing. If you're looking for an opportunity to lead a landmark London opening and leave your mark on one of the capital's most exciting hospitality launches, we'd love to hear from you.

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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    1 day ago
    £33046–£45000 yearly
    Full-time
    London

    We are transforming people's understanding of what a sports bar is. We don't just love sports, we live it! The Role As an Assistant General Manager, you will be an inspirational leader on a clear path to growing into a General Manager role. You will support and be supported by your General Manager in driving business growth and will have full access to our extensive Learning and Development opportunities. Why Join Us? (EPIC Perks) • Generous salary package, including an annual bonus and a full-time 48-hour contract., • Guaranteed share of service charge., • 50% discount for you and 5 friends at any of our venues!, • Your birthday lunch is on us., • Generous employee referral scheme – work with your friends!, • Glow benefits scheme., • Cycle to work scheme., • Access to Wagestream for better money management., • We are members of the award-winning Hospitality Action service., • Group-wide Learning and Development opportunities. About Us We believe in providing amazing experiences to our guests and treat everyone like family! Due to the continued expansion of our Sports Pub & Kitchens estate, we are actively seeking exceptional team members who want to be part of our award-winning teams. Are you looking to love what you do, work as part of a dynamic team, and pursue a rewarding career? If so, we have the perfect opportunity for you! About You We are looking for someone with: • Minimum 1 year of experience in a similar Assistant General Manager role., • Superb staff management, motivation, and training skills., • Strong knowledge of the day-to-day operations of running a busy venue., • A genuine love of sport is a definite plus! Work Somewhere EPIC ETM Group is a boutique London-based hospitality group with a diverse range of bars, restaurants, and British pubs. • We pride ourselves on the exceptional service we provide to all our guests., • We are a proud equal opportunity employer, committed to recruiting and retaining the most talented individuals from all backgrounds., • All our employees live and breathe our company values of Excellence, Passion, Integrity, and Challenge (EPIC). If you think you could be part of the ETM family, apply today!

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  • General Manager
    General Manager
    1 day ago
    £33000–£37000 yearly
    Full-time
    London

    Job Ref: HON1052 Branch: Honi Poke London Wall Location: Honi Poke London Wall, London (Central) Salary/Benefits: £33,000 – £37,000 per year, depending on experience Contract type: Permanent Hours: Full Time Hours per week: 45 Posted date: 01/07/2026 Closing date: 01/08/2026 Join the Honi Poke family and lead one of the fastest-growing grab-and-go poke stores! At Honi Poke, we're all about fresh, fast, feel-good food. Inspired by the flavours of Pacific Hawaiian cuisine, our colourful home-made poke bowls and sushi grab-and-go options bring sunshine to busy streets, but it's our people who make the difference. We're looking for an experienced, passionate General Manager to take ownership of one of our stores. As a General Manager, you'll deliver operational excellence, lead and inspire a high-performing team, and ensure every shift runs smoothly. You're a hands-on, strategic leader who thrives in a fast-paced environment, with a genuine passion for fresh food, hospitality, and creating outstanding customer experiences. You'll be the driving force behind store performance, staff development, and customer satisfaction, and play a key role in growing the Honi Poke brand. That's the way we bowl! Key Responsibilities • Lead your store to deliver exceptional standards in service, food quality, and consistency, ensuring every shift reflects the Honi Poke vibe., • Manage day-to-day store operations, including rotas, ordering, forecasting, financial reporting, and store-level KPIs (sales, labour, GP, and guest satisfaction) to drive performance and operational excellence., • Recruit, train, coach, and develop a high-performing team, fostering a positive, motivated, and inclusive culture where staff feel supported, recognised, and empowered, while nurturing future leaders in fast-casual and food retail., • Maintain operational standards, compliance, and store environment, covering Food Safety, Health & Safety, brand standards, equipment maintenance, and store cleanliness., • Enhance the customer experience and brand presence, acting on guest feedback and delivery performance (e.g., Deliveroo), while embodying Honi Poke's values and culture in every aspect of leadership. What We Offer • £33,000 – £36,000 per year, depending on experience, • Paid breaks: your time to rest matters, • Free meals every shift, • Exclusive team discounts for you, your friends & family, • Employee Assistance Programme: support for your wellbeing, • A vibrant, friendly team culture where positivity and growth go hand-in-hand Who You Are • Experienced in hospitality, fast-casual, or food retail management (restaurant, grab-and-go, café, or takeaway experience ideal), • Hands-on, strategic, and able to lead, inspire, and develop a high-performing team, • A people-focused leader, positive, reliable, and excellent at motivating others, • Passionate about fresh food, operational excellence, and outstanding customer experiences, • Confident managing financial performance, KPIs, and operational compliance in a fast-paced environment Bring your leadership, energy, and passion to Honi Poke and help us become the go-to poke destination while growing your career in hospitality management. Apply today, we can't wait to welcome you to the family!

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  • Cafe Manager
    Cafe Manager
    5 days ago
    £38000–£39000 yearly
    Full-time
    South Kensington, London

    Store Manager – TEASE London Reports to: Head of Operations Location: TEASE London (South Kensington, Mayfair, Bicester Village or future locations) Role Purpose The Store Manager is responsible for the day-to-day leadership and performance of their store, ensuring every customer receives an exceptional experience while the business consistently delivers strong commercial results. This is a hands-on leadership role. The Store Manager is expected to lead by example, support the team during busy trading periods, maintain the highest operational standards, and build a positive culture focused on quality, accountability, and continuous improvement. The Store Manager is fully accountable for their store's sales performance, labour, profitability, customer satisfaction, food safety, and team development. Key Responsibilities Leadership & Team Management Lead, motivate and inspire the team to deliver exceptional customer service every day. Recruit, onboard and retain high-performing team members. Coach Supervisors, Baristas and Kitchen Team Members through regular feedback and performance reviews. Create a positive, professional and accountable working culture. Lead daily team briefings and regular development meetings. Manage performance issues fairly and professionally. Ensure all team members complete their training and development plans. Customer Experience Always deliver an outstanding customer experience. Ensure drinks and food are prepared consistently to TEASE recipes and standards. Handle customer complaints professionally and resolve issues quickly. Maintain excellent customer satisfaction scores and minimise refunds. Continuously look for opportunities to improve the guest experience. Commercial Performance Take ownership of all key business metrics including: Sales Labour % Gross Profit Waste Staff Food Average Transaction Value Refunds Mystery Shopper scores (where applicable) Responsibilities include: Deliver weekly sales targets. Control labour through effective rota planning. Maximise productivity throughout the day. Reduce unnecessary costs. Identify opportunities to increase revenue. Review weekly business reports and implement action plans. Operations Ensure the store consistently operates to TEASE standards by: Maintaining exceptional cleanliness. Following all opening and closing procedures. Completing daily operational checklists. Managing stock levels effectively. Ordering products accurately. Reducing waste. Ensuring equipment is maintained and reported when faulty. Maintaining excellent presentation throughout the store. Food Safety & Health & Safety Take full responsibility for compliance with: Food Safety HACCP Health & Safety legislation Environmental Health standards Company policies Fire Safety COSHH Accident reporting Ensure all documentation is completed accurately and on time. Quality Control Maintain exceptional product quality by ensuring: Every drink follows recipe specifications. Every food item meets presentation standards. Portion control is consistent. Speed of service targets are achieved. Daily quality checks are completed. Team members are regularly observed and coached. Financial Responsibilities Responsible for: Labour budgets Stock management Waste control Cash handling (where applicable) Weekly reporting Invoice and delivery checks Payroll accuracy Overtime approval Store profitability Stock Management Complete regular stock counts. Investigate stock variances. Minimise waste and losses. Ensure correct product rotation (FIFO). Maintain adequate stock availability. Work closely with the Central Kitchen and suppliers. Training & Development Ensure every new team member receives a structured induction. Coach team members daily. Identify future Supervisors and Assistant Managers. Ensure training records remain up to date. Drive consistency across all products and service standards. Communication Maintain excellent communication with the Head of Operations. Attend management meetings. Produce accurate weekly reports. Communicate business updates clearly to the team. Escalate operational issues promptly. Key Performance Indicators (KPIs) The Store Manager will be measured against: Sales growth Labour % Gross Profit Customer satisfaction Refund percentage Mystery Shopper results Food Safety audit scores Stock variance Waste % Team retention Staff engagement Training completion Store cleanliness Operational compliance Skills & Experience Essential Minimum 2 years' experience managing a fast-paced hospitality or retail operation. Strong leadership and coaching skills. Excellent organisational abilities. Commercial awareness. Ability to analyse business performance. Excellent communication skills. Strong problem-solving ability. Confident using POS systems and Microsoft Office/Google Workspace. Passion for customer service. Desirable Experience within speciality coffee, cafés or premium hospitality. Food Safety Level 3. Personal Licence (where applicable). First Aid qualification. Personal Attributes The successful Store Manager will be: A natural leader. Positive and energetic. Hands-on and willing to support wherever needed. Calm under pressure. Highly organised. Commercially minded. Detail-oriented. Passionate about delivering exceptional customer experiences. Committed to developing people. Flexible and adaptable. Results-driven with a continuous improvement mindset. Working Hours This is a full-time role requiring flexibility to work evenings, weekends and public holidays in line with business needs. What Success Looks Like A successful Store Manager at TEASE will: Build a high-performing, engaged team. Deliver consistently exceptional products and customer experiences. Achieve sales and profitability targets. Maintain excellent operational and food safety standards. Develop future leaders within the business. Create a store culture where quality, teamwork, accountability and hospitality are at the heart of everything we do.

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  • Restaurant Manager
    Restaurant Manager
    6 days ago
    £30000–£40000 yearly
    Full-time
    West Hampstead, Camden

    Have An Avo Atelier, is a vibrant healthy premium all-day brunch destination that transitions into a stylish Japanese-inspired Izakaya and fine dining venue in the evenings. Our commitment lies in delivering an exceptional customer experience, ensuring the highest quality of service and ingredients. We are seeking an experienced and passionate individual to join our team as Restaurant Manager. This role offers an exciting opportunity for a dynamic leader to oversee daily operations, inspire our dedicated team, and contribute significantly to our unique and evolving culinary concept. Key Responsibilities: • Lead and manage all aspects of restaurant operations, ensuring seamless service delivery for both our brunch and evening concepts., • Recruit, train, mentor, and motivate our front-of-house staff, fostering a positive and high-performance work environment., • Uphold and exceed the highest standards of customer service and guest satisfaction., • Oversee inventory management, stock control, and ordering to maintain optimal levels and manage costs efficiently., • Ensure strict adherence to all health, safety, and hygiene standards., • Professionally handle customer feedback and resolve any issues promptly and effectively., • Collaborate closely with the kitchen team to ensure synchronized and efficient service., • Strategically drive sales and profitability through effective operational management and customer engagement. What We're Looking For: • Proven experience (3+ years) in restaurant management, ideally within a high-volume, high-end hospitality setting., • Exceptional leadership abilities with a strong capacity to inspire and develop a team., • Excellent communication and interpersonal skills., • Solid understanding of restaurant operations, including financial management, inventory control, and staff scheduling., • A genuine passion for exceptional food and beverage, with an appreciation for Japanese, Asian, or fusion cuisine., • Flexibility to work evenings, weekends, and during peak trading periods., • A steadfast commitment to delivering outstanding customer service. What We Offer: • A competitive salary package and excellent opportunities for professional growth within a developing brand., • The chance to lead a talented and enthusiastic team., • A dynamic, supportive, and professional working environment., • The opportunity to be a key part of an innovative and exciting culinary concept.

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  • Assistant Manager
    Assistant Manager
    7 days ago
    £15–£18 hourly
    Full-time
    London

    Assistant Manager – Award Winning Pub, Bar & Restaurant Group – Quality – London We at Wren Tavern are currently recruiting for a talented and driven Assistant Manager with personality and charisma to join our growing, people-focused business. With an eclectic mix of properties and exciting new openings, this is a fantastic time to become part of a progressive, operations-led group where people genuinely come first. The Wren Tavern is the City’s latest gem — a pub with a difference, nominated Best City of London Pub in 2025 and fast becoming one of the best pubs in London. We serve the very best of British cuisine featuring London’s oldest butcher, boast a secret whisky vault, and host a speakeasy cocktail bar in the basement (5cc) serving artisan cocktails, ideal for parties and events. The Role As Assistant Manager, you will support the General Manager in the day-to-day running of the business, helping to ensure the venue operates smoothly, efficiently and to the highest standards. You will play a key role in: Supporting the day-to-day run of the venue Leading from the front on the floor Staff training and development Maintaining excellent service standards and guest experience Supporting a strong team and being part of a close-knit family culture Cocktail knowledge and mixology experience is a plus, but not essential. Due to late closing times, candidates must be able to travel home safely if public transport is no longer running. What We’re Looking For “Wear your heart on your sleeve” – take ownership and pride in your work Calm, organised and able to manage pressure with ease Not precious — we leave egos at the door and help where needed Strong communication and organisational skills Confident delivering excellent customer and floor service Passionate about people, training, mentoring and growing a team A supportive leader who enjoys being part of a strong team culture Personal Licence holder beneficial, but not essential What’s in It for You? Competitive salary & bonus scheme Training and development opportunities Clear career progression with regular new openings Discounts across all our pubs, bars and restaurants Opportunity to take ownership and be involved in running your business Annual team trips abroad, management incentives and socials 28 days holiday Staff meals on shift Employee Assistance Programme (EAP) Referral scheme – earn up to £1,000 per successful referral Wagestream – access your wages anytime Your birthday off, on us 🎉 Cycle to Work scheme Interested in hearing more? Get in touch and we’d love to arrange a chat and show you around.

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  • General Manager
    General Manager
    12 days ago
    £40000–£50000 yearly
    Full-time
    London

    Are you an experienced, driven, and passionate General Manager looking to lead a thriving pub? Whelans Pubs is seeking a hands-on leader who excels in fast-paced hospitality, is dedicated to delivering exceptional guest experiences, and committed to building high-performing teams. As General Manager, you will fully own your business, driving sales, profitability, and operational standards, while fostering a welcoming atmosphere for every guest. You'll be an energetic, visible leader, setting high standards and inspiring your team daily. Commercially aware and passionate about hospitality, you'll confidently make decisions and be motivated by creating pubs guests love to visit. Key Responsibilities • Leadership, • Lead, inspire, and develop your management and bar teams., • Recruit, train, and retain exceptional team members., • Create a positive, motivated, and accountable working culture., • Conduct regular team meetings, coaching sessions, and performance reviews., • Manage staffing levels and rotas in line with business needs., • Commercial Performance, • Take full responsibility for achieving weekly and monthly sales targets., • Drive wet sales, food sales, and overall profitability., • Maximise opportunities through events, entertainment, and seasonal promotions., • Monitor labour costs, GP margins, and controllable expenses., • Analyse business performance and implement action plans to improve results., • Customer Experience, • Deliver exceptional customer service standards every day., • Resolve customer complaints professionally and efficiently., • Build strong relationships with regular guests and the local community., • Maintain consistently high review scores across online platforms., • Operations, • Ensure the venue is presented to the highest standards at all times., • Maintain excellent cleanliness throughout both front and back of house areas., • Ensure full compliance with all company operating procedures., • Complete daily, weekly, and monthly compliance checks diligently., • Financial Control, • Manage cash handling procedures accurately., • Complete precise banking and financial reporting., • Control stock effectively through regular stock takes and ordering., • Investigate and minimise stock losses and wastage., • Maintain strong cost controls across all aspects of the business., • Compliance, • Ensure full compliance with: Licensing legislation, Health & Safety, Food Safety, Fire Safety, Employment legislation, Challenge 25 procedures, and Company policies., • Marketing & Business Development, • Drive local marketing initiatives to increase visibility., • Promote live sport, entertainment, and food offers., • Ensure social media channels are regularly updated with high-quality content., • Build relationships with local businesses, charities, and community groups., • Identify opportunities to increase footfall and revenue. What We’re Looking For • Essential, • Minimum 3 years’ experience as a General Manager or experienced Deputy Manager in a high-volume pub or bar environment., • Strong leadership and people management skills., • Commercially focused with a proven track record of sales growth., • Excellent financial understanding, including labour and Gross Profit (GP) control., • Personal Licence holder (or willing to obtain one)., • Strong understanding of licensing and regulatory compliance., • Exceptional communication skills, both written and verbal., • Excellent organisational ability and attention to detail., • Flexible to work evenings, weekends, and bank holidays as required., • Desirable, • Experience managing food operations., • Experience delivering live entertainment and sporting events., • Cellar management knowledge., • First Aid qualification., • Level 2 Food Safety certification. Key Performance Indicators (KPIs) • Sales growth, • Profitability, • Labour percentage, • Gross Profit performance, • Stock variance, • Wage control, • Customer satisfaction, • Mystery visit results, • Audit compliance, • Team retention, • Employee engagement, • Online review scores, • Health & Safety compliance, • Licensing compliance What We Offer • Competitive salary, • Performance-related bonus scheme, • Clear career progression opportunities, • Ongoing training and professional development, • Company pension scheme, • Employee discounts, • Company social events, • Supportive Operations Team, • Recognition and reward programmes Our Values • People – Investing in our teams and creating opportunities for success., • Standards – Delivering excellence in everything we do., • Fun – Creating memorable experiences for our guests and our teams. If you’re ready to take ownership of a successful pub and build an exceptional business, we’d love to hear from you.

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  • Restaurant Floor Manager
    Restaurant Floor Manager
    14 days ago
    £40000 yearly
    Full-time
    London

    Oita, Japanese Restaurant is recruiting experienced and professional Restaurant Floor Manager for to assists in coordinating all Front of House operations.We currently don’t have a floor manager in place, and the operation needs someone who can step in, take full control, and bring structure, direction, and accountability. We’re looking for a strong leader - someone with a clear vision, strong character, and the ability to set and enforce standards from day one.You must know exactly why you’re joining: to fix, improve, and lead. You will have full support from senior management, but this role requires someone confident, hands-on, and committed to delivering real change. Main Responsibilities: • Identify and improve underperforming areas to elevate the restaurant to the next level as we’re focused on growth, • Oversee and supervise all Front of House operations with a hands-on leadership approach, • Carry out key administrative functions, including basic HR tasks, payroll coordination, and managing delivery platforms, • Lead recruitment, hiring, and onboarding of new team members, • Maintain accurate operational logs and monitor financial performance closely, • Manage stock control, ordering, and supplier coordination, • Ensure the venue consistently meets all health and safety compliance standards, • Respond to guest feedback and complaints promptly and professionally, • Motivate, support, and guide the team to maintain consistently high service standards, • Assist in organising and delivering occasional events held at the venue, such as private parties or celebrations Ideal Candidate Will Have: • At least 2 years' experience in a similar hospitality management role, • One or more references from previous employers, • Strong character with an open mind, clear vision, and business focus - you understand your role is to lead, perform, and drive results, • A hands-on approach with attention to detail and problem-solving abilities, • Strong organisational skills and the ability to handle multiple priorities, • Strict but fair leadership style - respectful, consistent, and confident, • Excellent communicator with the ability to clearly pass on expectations and motivate the team, • Flexibility to work evenings, weekends, and peak periods, • Good working knowledge of Microsoft Office (Word and Excel) What We Offer: • Competitive package: £35,000 salary + £5,00 service charge (48 hours/week) - for the right person who delivers results and drives progress, there’s clear opportunity to grow with us. When the operation thrives, so do you., • Internal growth and promotion opportunities., • A positive and inclusive team culture., • Staff discounts on food and drinks., • Ongoing support and training to grow your career.

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  • Recruitment Resourcer
    Recruitment Resourcer
    20 days ago
    £26000–£28000 yearly
    Full-time
    Bromley

    Join a specialist recruitment business delivering tailored staffing solutions to the Social Housing maintenance sector, connecting organisations with skilled professionals who understand the unique challenges and requirements of this market. We are only able to respond to Candidates who have Recruitment Agency Industry experience. From Property Managers and Maintenance Operatives to Project Leaders and Administrative Teams, we help clients secure high-calibre talent who not only possess the required technical expertise but also align with the values and objectives of Social Housing providers. Due to continued growth, we are looking for an ambitious Recruitment Resourcer to join our Property & Maintenance team in Bromley. The Role Working closely with the Account Manager, you will play a key role in identifying and attracting high-quality candidates for a range of Property and Maintenance vacancies across the Social Housing sector. Your responsibilities will include: • Sourcing and identifying top talent for a variety of Property & Maintenance positions., • Screening CVs and applications to assess candidate suitability., • Conducting candidate qualification calls and interviews., • Building and maintaining strong relationships with candidates throughout the recruitment process., • Proactively searching for candidates through job boards, advertising campaigns, referrals, social media, internal databases, and headhunting techniques., • Managing candidate pipelines and ensuring an excellent candidate experience., • Supporting the delivery of recruitment campaigns for key client accounts. Typical roles recruited for include: • Electricians (Repairs & Maintenance), • Repairs Supervisors, • Plumber Multi-Traders, • Commercial Administrators, • Senior Quantity Surveyors (Repairs & Maintenance), • Property Managers, • Maintenance Operatives What We're Looking For • Previous experience within agency recruitment., • A stable employment history with a proven track record in recruitment., • Experience within Construction, Property, Trades & Labour, or Social Housing recruitment would be advantageous but is not essential., • Strong communication and relationship-building skills., • A proactive and resilient approach with excellent organisational skills., • Passion for delivering exceptional service to both candidates and clients. What's On Offer? • Basic salary of £26,000 - £28,000 depending on experience., • Excellent uncapped bonus structure., • Ongoing training, support, and professional development., • Clear opportunities for career progression within a growing business., • Opportunity to specialise within the thriving Social Housing sector., • Friendly, supportive, and collaborative team environment. Ready For Your Next Move? This is an excellent opportunity to join a growing team, build strong relationships with candidates and clients, and develop a successful career within a thriving specialist market. We are only able to respond to Candidates who have Recruitment Industry experience. If you have not heard from us within one week, please assume you have not been selected for an interview. Rec2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Rec2 Recruitment specifically focuses on the placement of experienced Recruitment Professionals in the Built Environment, Engineering, and Energy sector.

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  • General Manager
    General Manager
    23 days ago
    £30000–£50000 yearly
    Full-time
    Clapham, Lambeth

    General Manager – Busy Café & Bar (Clapham) We are looking for an experienced, energetic General Manager to lead one of our busiest café & bar venues in Clapham. You’ll be joining a growing independent café business with six vibrant locations, known for great coffee, fresh food, and a welcoming atmosphere. This is an exciting opportunity for a motivated hospitality professional who thrives in a fast-paced environment and loves building strong teams and delivering exceptional customer experiences. Salary: £35,000 – £55,000 per year (depending on experience) The Role As General Manager, you will take full ownership of the day-to-day running of the café & bar. You will lead and develop your team, maintain high service standards, and ensure the venue operates smoothly, profitably, and with a positive culture. Key Responsibilities • Lead, motivate and develop a high-performing team, • Oversee daily operations across café and bar service, • Deliver excellent customer service and create a welcoming environment, • Manage staffing levels, rotas, and recruitment, • Maintain strong operational standards including hygiene, health & safety, • Control costs, stock, and ordering to meet financial targets, • Monitor performance and drive revenue growth, • Work closely with senior leadership across the group, • Ensure consistent quality of food, coffee, and drinks What We’re Looking For • Minimum 2 years’ experience in a senior management role within hospitality (café, restaurant, or bar), • Strong leadership and team management skills, • Highly organised with excellent attention to detail, • Positive, proactive attitude and strong work ethic, • Ability to perform under pressure in a busy environment, • Excellent communication and people skills, • Experience managing stock, budgets, and labour costs, • Passion for hospitality, coffee, and customer service What We Offer • Competitive salary £35k+ depending on experience, • Opportunity to grow within an expanding independent hospitality group, • Supportive senior leadership and strong team culture, • The chance to lead a busy, vibrant venue in the heart of Clapham If you’re a driven hospitality leader ready to take ownership of a thriving venue, we’d love to hear from you. Apply now with your CV and short intro

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  • General Manager
    General Manager
    27 days ago
    £13–£14 hourly
    Full-time
    London

    Job Title: General Manager – Suuyar Restaurant (Peckham) Location: Peckham, London (multi-site role covering 2 restaurants + street food) Type: Full-time, permanent About Us Suuyar Restaurant is a thriving Nigerian/African-inspired spot in Peckham, known for authentic suya and a popular all-you-can-eat buffet on Fridays–Sundays. With two restaurants and a busy street food operation, we’re growing fast and need a strong leader to help us scale while delivering excellent food and service. The Role You will take full operational responsibility for day-to-day running across our sites, reporting directly to the owner. This is a hands-on leadership position perfect for someone who wants to run venues like their own business. Key Responsibilities: Lead, schedule, train, and motivate staff teams; handle recruitment and performance. Manage staff shifts and ensure smooth front-of-house and kitchen operations. Oversee social media engagement, Google reviews, and guest feedback. Maintain accurate records for bookkeeping, stock, VAT, and daily finances (support from accountant provided). Ensure full compliance with health & safety, fire regulations, food hygiene, and alcohol licensing obligations (critical). Act as (or support) the Designated Premises Supervisor. Drive performance during peak times, including the busy weekend buffet. Work with the owner on business improvements and problem-solving. Requirements: Proven experience as a General Manager, Operations Manager, or senior role in a busy restaurant/pub/hospitality setting (multi-site advantage). Valid UK Personal Alcohol Licence (essential) and experience as DPS. Strong knowledge of UK licensing laws, health & safety, and food regulations. Excellent leadership, communication, and customer service skills. Organised with good IT/admin skills (rotas, basic reporting). Right to work in the UK. Passion for African cuisine or hospitality a big plus! What We Offer: Competitive salary and bonus tied to performance. Opportunity to shape a growing local business. Supportive owner who wants to step back from daily ops. Meals on shift and a vibrant team environment. If you’re a proactive leader ready to take ownership and help us thrive, apply with your CV and a short note on why you’re a great fit.

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  • Operations Supervisor
    Operations Supervisor
    1 month ago
    £3800–£4800 monthly
    Full-time
    Southall

    About J&T Express UK J&T Express is a leading global logistics and express delivery company operating across Asia, the Middle East, Latin America and Europe. As part of our continued expansion in the UK, we are looking for a detail-oriented Exception Handling Operative to join our growing operations team. Role Purpose The Operations Supervisor is responsible for overseeing the day-to-day warehouse and parcel processing activities within the hub, ensuring operational efficiency, service quality, safety compliance and team performance. The role will lead frontline operational teams, monitor performance against KPIs and support the Hub Manager in delivering a safe, productive and customer-focused operation. Key Responsibilities Operational Management • Supervise daily hub operations, including inbound, sorting, outbound and parcel handling activities., • Ensure parcels are processed accurately and within operational service level targets., • Monitor workflow and allocate resources to meet operational demand., • Support volume planning during peak and off-peak periods., • Identify operational bottlenecks and implement corrective actions. Team Management • Lead, motivate and support Team Leaders and operational employees., • Manage attendance, punctuality and workforce productivity., • Conduct team briefings and communicate operational priorities., • Provide coaching and on-the-job training to employees., • Support recruitment, onboarding and performance management activities. Performance & KPI Management • Monitor operational KPIs including:, • Throughput, • Productivity, • Scan Compliance, • Sort Accuracy, • Service Performance, • Damaged Parcels, • Exception Volumes, • Health & Safety Metrics, • Investigate performance issues and implement improvement plans., • Produce operational reports and performance updates. Quality & Compliance • Ensure compliance with all company operational procedures., • Promote and maintain a strong Health & Safety culture., • Support accident investigations and corrective actions., • Ensure operational audits and compliance checks are completed., • Monitor parcel exception handling and quality standards. Stakeholder Collaboration • Work closely with Transport, Customer Service, Quality and Administration teams., • Support communication between operational departments., • Escalate operational risks and service issues where necessary. Candidate Requirements Essential • Previous experience in logistics, parcel, warehouse or distribution operations., • Experience supervising operational teams in a fast-paced environment., • Strong leadership and people management skills., • Good problem-solving and decision-making ability., • Experience managing operational KPIs., • Good communication and organisational skills., • Ability to work under pressure and meet deadlines. Desirable • Experience within parcel delivery, courier or express logistics operations., • Knowledge of warehouse management systems and handheld scanning devices., • Health & Safety awareness within warehouse operations., • Experience leading shift operations within a distribution centre.

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  • F&B Venue Manager
    F&B Venue Manager
    1 month ago
    £35000 yearly
    Full-time
    Shoreditch, Hackney

    Are you ready to lead an exceptional food & beverage operation with confidence and flair? UBA Shoreditch is looking for an experienced, driven, and guest-focused F&B Venue Manager to lead the day-to-day operation of our vibrant venue, part of Hart Shoreditch. At UBA, food and drink are at the heart of the guest experience. As F&B Venue Manager, you’ll take full ownership of the venue’s performance, leading your management and front-of-house teams to deliver seamless service, strong financial results, and a consistently memorable experience for every guest. This is a hands-on leadership role for someone who thrives on the floor, inspires teams, and takes pride in high standards. Key Responsibilities: • Lead and manage all food & beverage operations, ensuring smooth, efficient, and high-quality service across all trading periods., • Recruit, train, develop, and motivate a strong management and FOH team, fostering a positive and high-performing culture., • Drive exceptional guest experiences, acting as a visible leader and main point of contact within the venue., • Maintain and uphold high standards of service, presentation, cleanliness, and brand consistency at all times., • Work closely with kitchen, bar, and senior hotel teams to ensure aligned operations and seamless service delivery. What We’re Looking For • Proven experience as an F&B Manager, Venue Manager, or similar senior role within a quality hospitality environment., • Strong leadership skills with the ability to inspire, coach, and develop teams., • Calm, organised, and confident under pressure, with excellent problem-solving skills., • Passionate about delivering standout, guest-first hospitality experiences., • A hands-on leader who leads by example on the floor., • Strong communication skills and attention to detail. What We Offer • Competitive salary plus service charge and performance-related incentives., • Staff meals on duty., • A supportive, welcoming, and energetic working environment within a lifestyle-led brand. Apply now with your CV and join us at UBA Shoreditch!

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  • Nail Salon Manager
    Nail Salon Manager
    1 month ago
    £38000–£45000 yearly
    Full-time
    London

    About Martha’s Martha's is a brand-new kind of social salon - and we’re opening our doors soon. Born to shake up the traditional nail salon experience, Martha’s puts atmosphere, personality and experience first. It’s a place to linger, catch up, and enjoy, whether you’re flying solo or coming with friends. Set in a beautifully designed space, Martha’s brings together high-quality manicures and pedicures with a considered day-to-night drinks programme of natural wine, great coffee, matcha and cold brew. This is a brand-new concept from the team behind a proven hospitality business, now stepping into the leisure space. We’re looking for a hands-on Salon Manager to join the founding team and help launch our very first site. This is an exciting opportunity to work directly with the founders and help bring the brand to life - shaping the culture, team and guest experience from day one. The Role As salon manager, you are the beating heart of the site. You set the tone, drive the energy and take full ownership of day-to-day operations. You’ll be responsible for delivering a best-in-class guest experience, building a happy, high-performing team, and ensuring the salon is operationally excellent and commercially successful. You’ll work closely with the founders and leadership team to bring the Martha’s vision to life and help shape the future of the business. This is a hands-on role: you’ll lead from the floor, train and develop the team, and ensure every treatment and guest interaction meets the standard Martha’s is built around. You’ll combine operational discipline with genuine hospitality - creating a space that feels calm, welcoming and beautifully run, even when busy. We’re looking for someone who takes pride in the details, enjoys building strong team culture, and wants to help define a new kind of salon experience. Key Responsibilities Guest Experience • Lead by example and set the gold standard for service and treatment execution, • Ensure consistently excellent treatments across the team, • Support and guide nail technicians to deliver their best work, • Manage bookings, timing and service flow to balance efficiency with experience, • Maintain impeccable hygiene, safety and service standards, • Spend approximately 50% of your time delivering treatments, • Deliver our tailored Cold Brew, Matcha and natural wine offering to all guests, • Handle feedback or issues with care, warmth and professionalism, • Encourage repeat visits, loyalty and membership engagement Operations & Commercial Performance • Own the day-to-day operations, including rotas, ordering, maintenance and compliance, • Oversee bookings, walk-ins and overall guest flow, • Manage the bar operation to ensure it’s well run, well stocked and aligned with guest demand, • Own the site P&L, managing labour, costs and margins to drive strong, sustainable profitability, • Track performance metrics and take a data-led approach to improve service and operations, • Spot opportunities to drive sales, increase efficiency, and enhance the guest experience Team Leadership & Growth • Recruit, onboard and develop your team, identifying future leaders early, • Build a healthy, inclusive work culture grounded in mutual respect, collaboration, and accountability, • Deliver regular 1:1s, appraisals, and clear training plans, • Collaborate closely with the founders and leadership team on long-term direction of the business, • Being ideas, energy and perspective - we want you involved in the big conversations Who This Role Is For You might currently be: • A Salon Manager, • A Senior Nail Technician ready to step into leadership. Titles matter less than mindset. This role will suit someone who: • Takes pride in running a tight, professional service, • Loves hospitality and actively enjoys great food, drinks and treatments, • Enjoys leading, coaching and supporting a team, • Naturally creates a warm, welcoming atmosphere, • Notices and cares about the details that elevate a customer experience Experience You should have: • Experience supervising or managing a team, • Strong organisational, commercial and operational skills, • NVQ Level 2 in Beauty Therapy, Nail Technology, or an equivalent qualification., • A genuine focus on customer experience Bonus if you have: • Experience opening or launching a venue, • Coffee, wine or hospitality knowledge Why Join Martha’s • Be part of building something distinctive from the very beginning, • Work directly with the founders and help shape a new brand, • Set a new standard for the modern nail salon experience, • Work in a beautiful, design-led space, • Build a strong team and culture from day one, • Competitive salary and staff perks

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