Warranty Manager
hace 10 días
Norwich
Position: Warranty Manager Job ID: 187/185 Location: Norfolk Salary: £45,000 - £52,000 Benefits: 25 days annual leave, employer pension contribution, death in service, cycle to work scheme, TELUS Assistance Programme, sick pay scheme Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of Warranty Manager. Typically, this person will take ownership of warranty support activities for newly delivered yachts, acting as the main customer contact and coordinating internal and external resources to ensure warranty matters are resolved efficiently, professionally, and cost-effectively. HSB Technical’s client is a well-established and respected organisation within the marine manufacturing sector. Duties and responsibilities of the Warranty Manager: • Act as the primary point of contact for customers reporting warranty-related issues on newly delivered vessels • Coordinate labour, materials, suppliers, and subcontractors to resolve warranty concerns while keeping customers informed and expectations realistic • Manage and process warranty claims, identifying opportunities to recover costs from suppliers and subcontracted partners • Liaise w...