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United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Job Description We are looking for individuals to be responsible for maintaining and optimising our work management systems, one of which is Totalmobile. You will be supporting teams to maximise the use of systems within our Infrastructure Teams. Our aim is to improve processes and employee experiences through the development of technology offering across our Business Unit. Data captured by the Site Teams will support reporting and provide an overall real-time performance of where the Infrastructure Teams are at any given time. This is a very dynamic requiring individuals who are going to take initiative and problem solve without support. We will offer support with personal development and the ability to learn new skills and training as you go. Responsibilities • Maintain system usage for office and site based operational staff, • Support and grow a wider Super User network who will help with simpler tasks within the system, • Supporting the transition from incumbent systems to Totalmobile, • Maintain and enable sub-contractors access to the Totalmobile Portal, • Point of contact for problem solving configuration of Totalmobile and new set ups and changes., • Maintaining data integrity and configs consistency., • Working with the wider team on projects such as Power BI dashboards and client integrations., • Support with testing enhancements and new functionality releases., • Liaise with clients, suppliers, and internal stakeholders to resolve data challenges., • Working closely with the technical support team directly at Totalmobile., • Keeping guidance documents, process maps video tutorial library is kept up to date. This task will be done alongside our Training and Engagement Lead., • Ensuring data capture is maintained to facilitate project performance reporting., • Provide weekly project performance reports to operational leads., • As and when required, travel to operational sites and support requirements from the Teams. Qualifications Qualifications • Confident in customer and internal stakeholder relationships., • Strong problem-solving ability., • Initiative to learn quickly on the job to liaise with client and colleagues to solve queries., • An excellent communicator., • Keen to learn, enabling you to quickly become an expert and continually improve your knowledge., • Process and Document creation experience., • Proficient using Microsoft Office programmes; incl. Excel, Word, Outlook., • Working with API’s, • Knowledge of XML or JSON files, • Experience working with Totalmobile, • Knowledge and usage of Power BI Additional Information Benefits: • Bike to work scheme, • 26 days holidays plus bank holidays, • Company pension, • Life insurance, • Private medical insurance, • Wellness programmes, • Choice of 1 day per week WFH, • Holiday purchase

Job Description United Infrastructure is seeking a highly organised and proactive Access and Outage Administrator to support operational delivery across multiple client sites. This role will be responsible for coordinating access arrangements, supporting outage requests, issuing job packs, and ensuring efficient handling of documentation and client-related workflows. The successful candidate will work closely with internal teams, field engineers, and client representatives to maintain smooth project execution within tight timelines. Key Responsibilities • Raise internal PO requests in line with project requirements., • Submit, track, and follow up on resource requests., • Download existing site information and documentation from client portals., • Create and maintain structured site folders, ensuring documentation is stored correctly and remains up to date., • Arrange site access via email, phone calls, and portal systems, ensuring all required approvals are obtained., • Raise Client PO Cover Requests to support operational activities., • Create, compile, and issue Job Packs, ensuring they contain all required documents, drawings, scope details, and safety information., • Raise, monitor, and close outages, ensuring all stakeholders are informed and outages are logged accurately., • Prepare and submit RAMS (Risk Assessment & Method Statements) v1.1, ensuring compliance with company and client standards., • Hours: 40 Hours per week, Monday - Friday 8am-5pm, • 4 Days in the Office / 1 Day WFH Qualifications Skills & Experience • Previous experience in an administrative, coordination, or project support role (in telecoms, utilities, or infrastructure preferred)., • Strong organisational skills with the ability to manage multiple tasks and deadlines., • Confident communicator, able to liaise with clients, internal teams, and field engineers., • Competent using portals, shared drives, and documentation management tools., • High attention to detail and accuracy in data entry and documentation control. Personal Attributes • Proactive and solution-focused approach., • Strong interpersonal skills and a professional communication style., • Ability to work independently and as part of a fast-paced project team., • Flexible and adaptable to shifting priorities. Additional Information • Bike to work scheme, • Company pension, • Life insurance, • Private medical insurance, • Wellness programmes

United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure – Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Job Description Overview Join a growing team within one of the UK’s fastest-expanding infrastructure services companies. In this role, you’ll play a key part in supporting innovative contracts across Energy, Major Projects (including Carbon Capture), Water, and wider engineering disciplines. As a Systems Support Specialist, you will optimise and maintain work management systems—primarily Totalmobile—helping teams maximise functionality, improve processes, and enhance the overall employee experience. You will support digital transformation by improving system usage, ensuring high-quality data capture, and contributing to real-time performance reporting. A proactive mindset, strong IT and Excel skills, and the ability to learn quickly are essential. Experience with SQL, Power BI, and system integrations is beneficial but not essential. Strong communication skills are vital, as you will collaborate with a wide range of internal and external stakeholders to troubleshoot issues and deliver system improvements. Key Responsibilities • Maintain and optimise system usage for office and site-based teams., • Support and develop a network of system Super Users., • Assist in transitioning teams and data from legacy systems to Totalmobile., • Manage subcontractor access and maintain configuration accuracy and data integrity., • Act as a key point of contact for Totalmobile configuration, setup, troubleshooting, and change requests., • Collaborate on projects involving Power BI dashboards, reporting, and client system integrations., • Test new features, enhancements, and functionality releases., • Liaise with clients, suppliers, and internal stakeholders to resolve data and system challenges., • Work closely with Totalmobile’s technical support team., • Keep guidance documents, process maps, and video tutorials up to date with the Training & Engagement Lead., • Ensure accurate data capture to support project performance reporting., • Provide weekly performance reports to operational leads., • Travel to operational sites when required to support teams. Qualifications Criteria • Confident in customer and internal stakeholder relationships., • Strong problem-solving ability., • Initiative to learn quickly on the job to liaise with client and colleagues to solve queries., • An excellent communicator., • Keen to learn, enabling you to quickly become an expert and continually improve your knowledge., • Process and Document creation experience., • Proficient using Microsoft Office programmes; incl. Excel, Word, Outlook., • Working with API’s, • Knowledge of XML or JSON files, • Experience working with Totalmobile, • Knowledge and usage of Power BI

United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure – Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Job Description Based in Lingley Mere Offices, the individual will support the Project/Contracts Manager to ensure the effective management of the project, ensuring programme requirements are met whilst working in line with both Company and divisional objectives and achieving the client and customer aspirations and expectations. To manage projects to achieve targets in respect of safety, time, cost, quality and customer satisfaction. Specific Responsibilities include assisting the PM/CM with the following: • Accountable for the successful management of projects, attending pre-start meetings, devising a strategic programme of works at the start of the contract and continually monitoring progress to ensure projects achieve targets in respect of safety, time, cost, quality and customer satisfaction., • Responsible for preparation and effective management of the project producing the overall Project Delivery Plan and associated detailed short term programmes and, where necessary, in conjunction with the Operations/Contracts Manager, making amendments to maintain the overall Plan. Take all necessary actions to ensure that work is carried out within the project requirements and timescales., • Overall responsibility for the project including design, safety, quality management, resource planning, programme management and commercial management., • Manage the Company’s obligations and rights under the terms of the contract., • Act as a visibly strong leader of HSQ&E, promoting high standards of health and safety and environmental management by attending Health & Safety Meetings, developing Health and Safety Plans, ensuring compliance with Company procedures, carrying out SHEQ and quality audits and setting a good example., • Ensure that all HSQ&E activity and reporting is accurate, legally compliant and within group policies, highlighting and resolving concerns when identified., • Ensure that projects are staffed adequately and led and managed effectively and maintain high levels of commitment and morale; ensure at all times that good two-way communication occurs. Ensuring strong team ethic., • Actively support the Contracts Manager in the management of areas of opportunity and risk that may impact on the business plan. Lead your team by example at all times and ensure that United Living is a centre of excellence., • Work closely with the Commercial team ensuring that all matters relating to commercial and operations are fully aligned and managed., • Ensure that any work carried out outside of the scope of the contract is notified and approved by the Client and the implications of the changes, • Any other duties reasonably assigned. Qualifications • Commercial and Programming awareness - experience with NEC form of contract, • Site management safety certificate (SMSTS / IOSH Managing Safely) is desirable, • Proven track record of successful delivery of projects from start to finish., • Proficient using Microsoft Office programmes; incl. Excel, Word, Outlook., • Experience on works for / with National Grid, Cadent, Northern Gas Networks, Southern Gas Networks would be advantageous., • Experience with Security projects and/or electrical technology disciplines, • Experience managing high value or high volume projects or portfolios., • Willing to travel on a weekly basis, lodging where required., • Full UK driving license

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At BGEN we help our clients in building new assets and to optimise existing assets, which play a crucial role in reducing carbon footprints to meet net-zero targets. We are skilled at navigating complex regulated environments and are the powerhouse technical engineering and digital solutions offering in the UK market. We’re problem solvers with over 140 years of combined experience in engineering and infrastructure. This role is in our Infrastructure team, our team is responsible for multi-disciplinary MEICA engineering design, off-site fabrication & capital project construction services. Asset maintenance & systems integration. Energy, Telecoms & Water sectors across the Group. You’ll be responsible for, Strategic leadership and growth Lead the business unit’s strategic direction to achieve significant revenue growth, margin improvement and market leadership in complex MEICA delivery, to deliver c£90M growing organically to c£180M turnover per year within 3-to-4-year cycle achieving blended margin at +10% EBITDA. Operational excellence and delivery Ensure consistent, efficient and innovative end-to-end MEICA operations across all frameworks, projects and manufacturing activities. P&L, commercial and financial management Take full accountability for P&L performance, commercial governance, financial discipline and operational risk management. Safety, compliance and quality governance Maintain uncompromising standards of health, safety, compliance and quality across all operational environments. Organisational leadership & people development Build and develop high performing workforce of 700+ self-delivery team, including c400 field and 100 manufacturing operatives ensuring effective organisation design, talent development and succession planning Client, stakeholder & supply chain management Strengthen strategic client relationships and lead development of a resilient supply chain that supports scalable high-quality delivery What You’ll Bring • Significant MEICA leadership experience of large multidisciplinary organisations within highly regulated infrastructure sectors, including Water and Energy., • A strong track record of delivering and scaling technically complex MEICA frameworks and capital projects., • Strong commercial and financial acumen with experience managing P&L, cash generation, margin improvement and operational risk., • A collaborative and influential leadership style with excellent communication skills., • A growth mindset with experience in year-on-year growth, transformation and change leadership., • Strategic thinking and decision-making capability with experience driving innovation, standardisation and continuous improvement. In addition, this role offers; • Company car and fuel card with a range of EV and hybrid vehicles to choose from, • Private healthcare, • Pension scheme, • My Rewards portal, access to 1000’s of retail discounts, • Cycle to work scheme, • Enhanced maternity, paternity leave and adoption leave, • Reward and recognition scheme, • 25 days annual leave plus bank holidays About Us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. • We’re responsible and go further for our people, clients, communities and the planet, • We’re open and seek new and better ways of exceeding expectations, • We’re together and as one team; the whole is greater than the sum of the parts, • We’re ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupW INDREG

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