Telephone support jobs in London

** Starting salary of £23,500 expected first year OTE £50,000** If you have experience of sales in a telephone based role including outbound calling or telesales and are seeking that next step then this role could be perfect for you. Our client is undergoing an expansion and are keen to expand their current Protection Insurance Advisor team and are looking for up and coming sales professional looking to take the next step in their career. You will receive full in house training to become a Qualified Protection Advisor starting on a basic salary of £23,500. All graduate trainees are expected to £50,000 within 12months, rising to £60,000 in 24months. Duties will include preparing new business quotations for new and existing clients, supporting busy renewal activities, outbound contact to bring in new clients, networking and lead generation. Requirements: - Demonstrate hunger and desire for professional and financial growth - Determination and tenacity is a must - Ability to work in a target driven high pressure environment - Confidence in your own ability to succeed - 1yrs experience in an outbound telesales position or a direct face to face sales position ** Benefits:** - Competitive salary package with performance-based incentives. - Comprehensive training and the opportunity to gain on the job qualifications - Health insurance coverage. - Retirement savings plan. - Birthday off - Team outings, annual company trip to Spain and daily incentives

** Starting salary of £23,500 expected first year OTE £50,000** If you have experience of sales in a telephone based role including outbound calling or telesales and are seeking that next step then this role could be perfect for you. Our client is undergoing an expansion and are keen to expand their current Protection Insurance Advisor team and are looking for up and coming sales professional looking to take the next step in their career. You will receive full in house training to become a Qualified Protection Advisor starting on a basic salary of £23,500. All graduate trainees are expected to £50,000 within 12months, rising to £60,000 in 24months. Duties will include preparing new business quotations for new and existing clients, supporting busy renewal activities, outbound contact to bring in new clients, networking and lead generation. Requirements: - Demonstrate hunger and desire for professional and financial growth - Determination and tenacity is a must - Ability to work in a target driven high pressure environment - Confidence in your own ability to succeed - 1yrs experience in an outbound telesales position or a direct face to face sales position ** Benefits:** - Competitive salary package with performance-based incentives. - Comprehensive training and the opportunity to gain on the job qualifications - Health insurance coverage. - Retirement savings plan. - Birthday off - Team outings, annual company trip to Spain and daily incentives

Join Us at JCF Property Management Ltd: Your New Career Awaits! 🌟 Position: Front-of-House Receptionist/Administrator 📍 Location: Putney, London 💼 Type: Full-time (with possible flexible hours) 💷 Salary: £26,000 - £28,000 per annum, dependent on experience About JCF Property Management Ltd We are a leading property management firm, proudly situated in the heart of Putney. At JCF, we're passionate about providing top-tier service to our clients and maintaining a welcoming, professional environment. We're on the lookout for a charismatic and detail-oriented Receptionist/Administrator to be the face of our company! Your Role With Us As the first point of contact, you will embody our commitment to outstanding service. Your day-to-day responsibilities will include: 📞 Handling incoming calls with a warm tone and efficiently directing them to the appropriate team members. 📬 Managing both incoming and outgoing mail, ensuring accuracy and prompt distribution. ✉️ Assisting our Property Managers with mail merges, proofreading, and dispatching correspondence. 🔑 Overseeing our key register system and coordinating with contractors. 📊 Maintaining and updating our property and client databases. 🎉 Welcoming clients and guests, preparing meeting spaces to create a great first impression. 🖊️ Keeping our office running smoothly, from stocking supplies to supporting our Accounts team with basic data entry tasks. We're Looking for Someone Who: 🌐 Is proficient with Microsoft Outlook, Word, and Excel, and skilled in mail merges. ☎️ Has a professional and friendly telephone manner. 🗣️ Boasts excellent communication skills, both verbal and written. 📅 Is highly organised and adept at managing multiple tasks. 🔍 Has a keen eye for detail and enjoys the precision of routine tasks. ✅ Is accurate and efficient with data entry. Why Join Us? At JCF, you'll be more than just an employee – you'll be an integral part of a company that values its staff and encourages growth and development. You'll enjoy a competitive salary, a supportive team environment, and a role where no two days are the same. Ready to make a great first impression every day? Apply now to become the face of JCF Property Management Ltd! We look forward to meeting you!

Company Description We are looking for a passionate Chef de Partie to be part of our team at The Hoxton, Holborn in our restaurant Rondo. Open from breakfast through to dinner, Rondo is a relaxed neighbourhood restaurant offering seasonal modern bistro dishes and great wines for all. Rondo is the kind of restaurant you want at the end of your street; serious about food and drink but with a fun, welcoming vibe. Holborn was the second Hox to join the fam, taking over a Grade II-listed building that was once the factory of George Kent, a famed maker of gadgets and instruments (among them a knife sharpener/cleaner now sitting in the Science Museum, no less). After Kent, BT moved in, and now this former telephone exchange is home to 230 bedrooms (expanding from the original 174) and the Apartment, plus our foodie hotspot Rondo and wine bar La Cave, all a stone’s throw from the capital’s most famous shopping and entertainment districts. Rondo: Our neighbourhood restaurant in middle-town Holborn with a focus on seasonal local British dishes, unsung ingredients and great wine. Headed up by chef Tristan Downes; this is the place you wish you had at the end of your street. La Cave: Our natural wine bar and bottle shop hidden underneath the streets of The Hoxton, Holborn. Come for a knockout curation of natural wine and seriously good snacks. Job Description What you'll do... Produce delicious breakfast, lunch and dinner options for our guests by running a section in our busy kitchen Nurture and develop the talent of the kitchen team, creating an environment that brings out the best in them and where they can be themselves Make sure things are running without hitch, orders and deliveries are coming and going as needed, our service is smooth as chipotle butter, and our food hygiene standards are sky-high Work with our Head Chef on ideas and techniques that make our kitchen a creative, ever-changing environment where we’re always looking to make the best food out there Qualifications What we're looking for... Previous experience working as part of a kitchen team in a similar sized restaurant Passion for fresh ingredients and strong flavours Individuals. You’re looking for a place where you can be you; no clones in suits here You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience You’re not precious. We leave our egos at the door and help get stuff done You’re up for doing things differently and trying (almost) everything once If we got stuck in a lift together we’d have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What's in it for you.. Competitive salary up to £18 per hour including TRONC 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

An opportunity has arisen for a full-time Reception Supervisor who is head and shoulders above the rest! We need someone who understands the importance of 5* customer service, professionalism, organisation and management but who is also naturally warm, friendly and a people person. You will work closely with both the Management team and the Reception team and will act as a trainer and mentor for the Reception staff so that they uniformly offer the best experience possible for our members. Above all, you will lead by example and will exemplify what a superstar Receptionist is. As Reception Supervisor, you will have a wide variety of duties that you will be expected to engage in. The role is interesting and varied and whilst there can of course be down time, on the whole it is fast paced. Amongst the usual day to day running's of reception, it will be your responsibility to create and maintain efficient Rota’s ensuring that the reception is covered at all times, keep on top of merchandising and ordering, staff training, Reception recruitment, to ensure that staff are following correct procedures at all times, to create and implement new procedures when deemed necessary, to answer member enquiries and to deal with complaints in a calm, conciliatory manner. On occasion you may be required to deputise for Duty Managers and you will support Senior Managers in opening and closing procedures of the club. Your shift pattern will include both early, late and middle shifts and will involve you working one weekend in three. You will also be responsible for safely evacuating the reception area in the event of a fire or emergency and also for training the Reception team to be able to do so in your absence. Who are we looking for? The ideal candidate must have had previous experience in a similar high end establishment and ideally within the hospitality and leisure industry. You should ideally have a minimum of 2 years of experience of leading a small team and should have excellent communication skills along with customer service levels that are second to none. An excellent telephone manner, the ability to take and pass on accurate messages and an eye for detail is a must, as is being computer literate and having the ability to multi-task in a fast paced environment. You must take pride in your appearance and be happy to conform to our uniform requirements and must also ensure that the rest of the team do the same. Having your own transport or being very local would be a big plus. Above all, we are looking for someone who enjoys their work and who has an infectious, positive, can-do attitude! Work remotely: No Job Types: Full-time, Permanent Pay: £25,000.00 per year Benefits: Company pension Cycle to work scheme Discounted or free food Employee discount Gym membership Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental pay types: Yearly bonus Ability to commute/relocate: London N10 2QE: reliably commute or plan to relocate before starting work (preferred) Experience: Management: 2 years (required) Work Location: In person

Our team at The Little Gym Westfield is seeking a personable and efficient sales and administration support member who possesses charismatic qualities. The preferable candidate will be able to commit to working from Monday to Friday from 9:00am to 2:00pm. As a Sales and Admin Support member, your primary responsibility will be to assist with operational, administrative and sales related tasks at our gym. Ideally, you should possess strong telephone sales skills and excellent proficiency in written and spoken English. Additionally, being able to skillfully convert enquiries into members can be an asset in this position. Your assistance in managing customer service-related duties and ensuring the seamless functioning of The Little Gym is greatly valued. The successful candidate must be well-organised, possess excellent communication skills, and be proficient in using Microsoft Office, particularly in handling Excel. Our CRM, MindBody, is essential in providing the best customer experience for our clients and employees. It is essential that the successful candidate for the Sales and Admin Support role at the Little Gym will gain a thorough understanding of the capabilities of MindBody and how to utilise them to best serve the company's needs. In addition, as a customer-facing business, you need to be able to interact with both parents and children in a polite, friendly, and professional manner. Some of the Key duties of the Sales and administrative support member include: Provide operational/administrative support to The Little Gym team by making note of appointments, information requests and meetings. Handle incoming calls and emails from customers regarding product information and sales inquiries. Utilise internal systems to carry out sales procedures and ensure that a record of these transactions is maintained in Excel, Mindbody (our CRM) and other Microsoft applications. Collaborate with other members of the team regarding ongoing projects such as marketing, finance, and program to ensure smooth operation of service. Respond to customer complaints and resolve issues in a timely and effective manner. Escalating any more serious complaint o senior leadership team. Receive and reconcile outstanding customer payments. updating of financial records using internal system. Keeping The Little Gym front desk area and lobby premises neat and tidy at all times. The ideal candidate must have strong organisational and interpersonal skills, be detail-oriented and have the ability to multitask in a fast-paced environment. The ability to have fun and be creative is also essential as our customers have an enjoyable experience at The Little Gym. Job Types: Full-time, Part-time Pay: £24,702.36-£26,000.00 per year Expected hours: 25 per week Benefits: Company pension Discounted or free food Employee discount Store discount Supplemental pay types: Performance bonus Education: A-Level or equivalent (preferred) Experience: Sales administration: 1 year (preferred) Customer service: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Application deadline: 25/04/2024 Expected start date: 01/05/2024

We are a leading provider of life support and other training programmes to the healthcare sector across the UK. We are looking for an individual to support the day-to-day services at our office in Archway, London. This is a fast paced and varied role covering all the back-office functions of our national business model. The successful candidate will gain invaluable experience in general admin, finance and our operational processes. You will get on the job training and mentorship, the opportunity to gain and grow across the various functions. This will include (and is not limited to): Work collaboratively within own team and externally in delivering the wider business development strategy Ensure enquiries are received and managed to a high standard Enhance the efficiency and quality of support and service provision by role modelling; working autonomously and within the team Ensure adequate secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors. Support the wider team to undertake operational responsibility for preparing key aspects of bids and tenders as required by the Chief Executive Officer Duties and responsibilities Administration · Manage and prioritise administration workload and deliver on agreed administration targets and objectives with support and supervision · Adhere to organisational administration processes to support the effective delivery of a high level of service delivery · Receive and manage enquiries in writing, on the telephone and in person to a high standard · Perform general office duties such as answering phones, greeting visitors, and responding to emails · Enhance the efficiency and quality of support and service provision by working autonomously and within the team · Secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors Business Development · Support the Business Development & Support Services Manager with implementing new marketing strategies and projects · Support the Business Development & Support Services Manager with tender processes for both new and current clients. · Be aware and mindful of competitors and new channels of selling / opportunities · Support the maintenance and updating of the Company’s website and social media platforms · Support the development of marketing material as directed by the Business Development and Support Service Manager · Support the Company with the implementation of new services, products and verticals · Work collaboratively within own team and externally in delivering the wider business development strategy Operations/Logistics · Planning and implementation of equipment movement · Organise and maintain an accurate database of instructor allocations · Utilise the organisations Training Management System to record and support the operations/logistics function; resource management, scheduling, reporting, and forecasting Self-management · Manage and prioritise workload and deliver on agreed targets and objectives · Be pleasant and courteous at all times whilst maintaining the core values · To represent the company professionally at all times · Have a flexible approach to working patterns Other · Be willing to work flexibly including weekends · Be prepared to attend meetings and training outside of normal hours. · Be prepared to travel in undertaking role · To be aware of and adhere to: o All company policies and procedures o Section 7 and 8 of the Health and Safety at Work Act o GDPR (2019) o Other relevant legislation and agreed practice/policy The Company has an Equal Opportunities Policy and specific regard should be taken of its content in relation to the treatment of employees or potential employees. The successful candidate will be enthusiastic, with a good level or written and spoken English, able to work autonomously, computer literate and most importantly willing to learn new skills and processes. They must be able to take direction and be able to escalate issues comfortably. We offer a salary sacrifice pension scheme, occupational sick scheme, critical illness cover, death in service benefit, 28 days annual leave plus bank holidays, professional development opportunities and access to our Employee Managed Incentive share scheme. Job Type: Full-time Pay: £25,643 per year Benefits: Casual dress Company pension Sick pay Transport links Schedule: Monday to Friday Overtime Supplemental pay types: Bonus scheme Experience: Administration: 2 years (required) description. Close Done

The Braiding Vault is a niche multicultural hair salon for all hair and braiding styles. We are searching for an experienced and self-motivated individual, ideally qualified in Afro Caribbean hair, with leadership skills practiced in a busy salon environment. The position would be well suited to someone who is both experienced in Afro-Caribbean hair techiques and braiding, can lead by example and has a ‘sleeves rolled up' attitude. Roles & Duties: Style hair, including blowouts, curls, braids, ponytails, and up-dos Create hairstyles for formal events and everyday looks, including braids, ponytails, and buns Apply hair treatment products, as needed (e.g. colour protection creams, conditioner and hydrating masks) Educate clients and promote other salon services Provide hair care services including shampooing, cutting, colouring and styling. Install wig installation, sew in weaves Trained in trimming, chemical processing, bleaching, dyeing and tinting of hair. Perform hair detangling service. Perform micro-links is an added advantage. Advise customers on home hair care tips. Maintain & micro manage operation of the salon ensuring a clean workstation, and clean and organised space. Answer telephone calls and take bookings Working full time, 4 days a week, you will join their dynamic team in West Hampstead and support the continued growth of the business. Our requirements: - Must be based in the UK - Proven experience as a Hair stylist or braider. - Advance skills in hair braiding, blow drying, hair styling & sew in weaves. - Passionate about hair. - Knowledgeable with industry trends - Excellent communication skills. - Impeccable customer service skills. - Flexibility to work shifts. - Strong physical stamina to stand for long hours (4 hours plus). - Fluent in English. - Valid license from a cosmetology/hair beauty school will be of great advantage.

Retail Supervisor : Premium Retail London, Chelsea area £29,258 As Supervisor you will be responsible for both assisting in the training, development and management of the small team + providing excellent customer service, maximising sales opportunities and assisting with the general running of the store. Retail Supervisor MUST HAVE’S: Have worked as a retail supervisor for an established brand here in the UK. Passion for customer service, with the ability to build quick customer relationships. Retail Supervisor Duties: Oversee daily operations of the retail store, ensuring smooth and efficient functioning Provide guidance and support to retail staff, including training and development Monitor inventory levels and coordinate with suppliers for replenishment Maintain visual merchandising standards to enhance the store's appearance Handle customer enquiries, complaints, and escalations in a professional manner Ensure compliance with company policies and procedures Assist in creating work schedules and managing employee time-off requests Conduct regular performance evaluations for retail staff Collaborate with management to develop strategies for increasing sales and improving customer satisfaction If you are a motivated individual with a passion for retail and leadership, we invite you to join our team as a Retail Supervisor. In this role, you will have the opportunity to oversee daily operations, mentor staff, and contribute to the success of our store. We offer competitive compensation and benefits packages. We look forward to reviewing your application. If this sounds like the perfect role for you, please apply now Please note, that due to the number of applications we receive, we can only reply to shortlisted applicants. Apply now only (we are not accepting telephone call enquiries). Keywords: Retail Supervisor Retail Supervisor

We are currently looking for an enthusiastic, energetic and hardworking individual to join our independent family business. You will be joining as a Receptionist, ideal for someone who has a background of working in a face to face customer service position. You will receive training when you join and be supported by your head of department and team members to ensure you have a smooth journey with us. Person Specification Previous Customer service experience (face-to-face) Intermediate level use of MS Office (Word, Excel) Able to communicate in English to CEFR B1- B2 (Intermediate) Confident with answering telephone and email queries Duties & Responsibilities Welcome, assist and direct guests correctly in a friendly and polite way. Provide high quality customer service at all times. Check the guests in/out, take payments. Manage telephone and reservations in a prompt and professional manner. Ensure that all correspondence is recorded and filed accurately as per the hotel and company standards. Ensure that all bookings are guaranteed, and no-show charges/late cancellation charges are applied where appropriate.

Your Hairdresser is a small dynamic, local hair salon situated on Lower Richmond Road in Putney. We are looking for a full-time hairdresser who is passionate about hairdressing and takes pride in delivering excellent customer service. The individual should be confident, willing to learn and be able to engage and work well in a small team. Responsibilities include: · Women’s haircuts and styling · Hair colouring · Blow drying · Men’s haircuts · Creating a warm and friendly atmosphere, establishing a rapport with clients and re-booking them for services · Greeting and welcoming clients, being friendly and conversational · Offering clients drinks and hanging their coats, preparing them for their treatments and ensuring they are comfortable · Sweeping the salon and sanitising/cleaning tools and equipment to ensure that health & safety standards are always maintained · Answering the telephone and recording appointments · Assisting the stylists in longer treatments · Helping with opening and closing of the salon Requirements: fluent English, 1 year experience On-site training will be provided if you need further support with certain procedures. Salary and commission bonuses are negotiable and will be discussed at the interview stage.

Administration Assistant - Mortgage Brokerage Are you looking for a part-time administration role in a reputable and growing mortgage brokerage company? Do you have strong organisational and communication skills and a keen eye for detail? If so, you might be the ideal candidate for our team! We are a leading mortgage brokerage company in the financial services sector. We offer a range of mortgage and protection products to our clients and work with various lenders and insurers to find the best solutions for their needs. We are looking for an administrative assistant to join Us and provide administrative support to the director. You will be responsible for: · Liaising with clients, lenders, insurers, solicitors, and other parties to ensure a smooth and timely completion of cases · Updating and maintaining accurate records of client information and case progress on our CRM system · Preparing and sending correspondence and documents to clients and other parties · Handling incoming and outgoing calls and emails in a professional and courteous manner Processing and submitting mortgage and protection applications to lenders and insurers · Assisting with general office duties such as filing, scanning, photocopying, etc. To be successful in this role, you will need: · Previous administration experience, preferably in the mortgage or financial services sector · A good level of numeracy and literacy, with GCSEs or equivalent in Maths and English · Proficient knowledge of Microsoft Office applications, especially Word and Excel · A confident and clear telephone manner, with excellent verbal and written communication skills · A high level of accuracy and attention to detail, with the ability to work under pressure and meet deadlines · A positive and proactive attitude, with a willingness to learn and take initiative If you are interested in this opportunity, please send your CV and a cover letter to the provided email address. We look forward to hearing from you!