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Job Title IT Manager & Hands on Principal Technician Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Tipton Our Company Doocey Group is a family-run utility and civil engineering contractor with over 40 years’ experience built on strong, Black Country values. We’ve experienced significant growth over the past 10 years which we’ve achieved through consistently delivering high quality work on behalf of our clients, including National Grid and South Staffordshire Water. We pride ourselves on the strength of our relationship with our clients and subcontractors and despite operating in a very fast-paced and often challenging industry, we will soon register a turnover of £100m, a significant milestone for the organisation. If you’re looking to join a business that values hard work, loyalty and ambition, you’ll feel right at home here. The Role The IT Manager & Hands on Principal Technician is responsible for providing advanced technical support, managing IT infrastructure (including networking), and ensuring the smooth operation of the company’s IT systems across all sites. The role will involve working closely with the Head of Technology to roll out the vision for IT operations, network, and infrastructure improvements across the business. Responsibilities • Lead, mentor and develop a small IT team, including performance management, workload planning via ticketing systems and ongoing skills development, • Oversee day-to-day IT operations while balancing strategic improvement initiatives and long-term technology roadmap., • Manage and support multi-site IT infrastructure, ensuring consistency, performance and reliability across all locations, • Implement, modernise and maintain infrastructure and systems to meet organisational and security standards, • Develop, maintain and enforce IT policies, procedures and best practices, • Maintain and evolve IT asset management processes, including lifecycle tracking and procurement, • Oversee provisioning, distribution and management of end-user devices (laptops, tablets and mobile devices), • Monitor system performance and proactively identify risks, vulnerabilities or potential outages before they impact the business, • Diagnose and resolve complex technical issues using structured troubleshooting approaches Personal Qualities • Hands-on leader, • Strong communicator, • Proactive mindset, • Highly organised and pragmatic, • Analytical and solution-focussed, • Service-driven, • Resilient under pressure Technical Skills & Experience • 8+ years’ IT experience, including 3-5 years in a leadership role managing small teams, preferably as an IT Manager & Hands on Principal Technician, • Proven experience supporting and modernising IT environments for 300+ users across multiple sites, • Experience delivering IT projects, upgrades and deployments aligned to business objectives, • Familiar with ITIL principles and service delivery frameworks Qualifications & Training • Relevant IT qualification or equivalent practical experience, • ITIL certificate (desirable), • Microsoft or cybersecurity certifications (desirable), • Experience with ISO 27001 or similar frameworks (desirable) Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited IT Manager & Hands on Principal Technician CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application for the IT Manager & Hands on Principal Technician, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary

This 12-month maternity cover role involves enhancing ticketing processes and requires experience in managing high-traffic digital journeys.

Join a key role at the heart of the Fares, Ticketing and Retail (FTR) programme, where data‑driven insight shapes the future of the rail industry. An understanding of the rail industry’s commercial environment, preferably with knowledge of the governing and ticketing structures.

We are looking for an experienced and detail-oriented Ticketing Manager to join our ticketing and hospitality team on a high-profile FIFA World Cup project. Operational delivery, manage matchday ticketing operations supporting wider tournament and hospitality delivery teams. Support day to day clien

Fares, Ticketing and Retail (FTR). The Fares, Ticketing and Retail programme is collaborative and cross‑industry, across Department for Transport (DfT), DfT Operator (DFTO), Rail Delivery Group (RDG) and Train Operating Companies (TOCs). Across Great Britain, we’re driving forward a programme of

Knowledge of event ticket sales, the ticketing industry or related technology. Are you ready to grow your career in ticketing?. Want to join one of The Sunday Times Best Places to Work 2024? AXS, part of AEG, is a global leader in ticketing technology, powering unforgettable live experiences for mil

A leading rail company is seeking an Experience Design Manager to join their Fares, Ticketing, and Retail team.

A leading sports organization in Greater London is seeking a Ticketing Operations Manager to oversee ticket sales management and systems integration for NFL events. Ideal candidates will have significant experience in ticketing for large venues and demonstrate strong project management capabilities.

Analyze ticketing data, create performance dashboards, and contribute to post-event reporting and evaluation. Acting as the primary liaison between FIFA ticketing teams, commercial affiliates, and internal delivery units. Overseeing the planning, implementation, and management of ticketing allocatio

A leading transport organization in the UK is seeking an Evaluation Manager for the Fares, Ticketing and Retail programme.

The position requires multitasking in a fast-paced environment and familiarity with ticketing platforms. A leading media company in sports and entertainment seeks a Senior Account Executive to manage ticketing for the FIFA World Cup 2026. In this role, you will oversee ticketing activities, facilita

AEG EUROPE, an inclusive employer and part of myGwork, is seeking a Ticketing Assistant, Promoter to support ticketing administration and provide customer service. Based in London near London Bridge, the role involves managing event ticketing tasks and ensuring seamless delivery for live events. The

Contract Type: Fixed-Term Contract (until August 2026)** We are seeking seeking an experienced Ticketing Director to oversee and lead end-to-end ticketing operations and guest management for a major football hospitality programme for FIFA World Cup 2026. Extensive experience in large-scale event

A leading global experiences and transportation provider is seeking Boat Crew members in York.The role involves delivering exceptional hospitality, ensuring passenger safety, and selling food and tickets onboard.Candidates should have a background in customer service and a strong team spirit.This fu

Are you ready to grow your career in ticketing? Want to join one of The Sunday Times Best Places to Work 2024? AXS, part of AEG, is a global leader in ticketing technology, powering unforgettable live experiences for millions of fans worldwide. Knowledge of event ticket sales, the ticketing industry

AXS UK is looking for a Ticketing Assistant, Promoter in London who will act as a vital link between teams, ensuring seamless ticketing and customer support for live events. Join a company that values inclusivity and empowers its employees to excel in the dynamic ticketing industry.

We are seeking an experienced Ticketing Director to oversee and lead end-to-end ticketing operations and guest management for a major football hospitality programme for FIFA World Cup 2026. Team Lead: Day-to-day management of core ticketing team of 4 who are responsible for central management of all

A global entertainment management firm based in London is seeking an experienced Director – Ticket Management to oversee end-to-end ticketing operations for the FIFA World Cup 2026. You will lead the setup and management of ticketing systems, liaise with FIFA and clients, and ensure a seamless gue

A leading sports and entertainment management firm is seeking an experienced Ticketing Director to oversee ticketing operations for the FIFA World Cup 2026. This role requires extensive experience in ticketing management, excellent communication skills, and a proactive approach to problem-solving.

A leading sports management firm seeks an experienced Ticketing Director in London to oversee ticketing operations for the FIFA World Cup 2026. This involves managing the ticketing process from planning to on-site delivery, collaborating with global stakeholders to ensure a seamless guest experience

Working knowledge of a variety of Ticketing and Reporting Systems (TM Sport/XR and TM1). Price modelling and Onsale Strategies – Assisting the Senior Manager of Ticketing and wider Club Business Development Team with building out the 2025 Price Models for all International Games in Europe ensuring

Ticket Management*** Support ticketing operations ensuring efficient event execution and optimal use of ticket inventory* Facilitate ticket allocation and distribution, coordinating with Senior Ticketing Manager to ensure ticket allocations are efficiently managed by package type, category and guest

A leading technology company is looking for a Workplace Services Supervisor to manage EMEA ticketing operations and ensure seamless service delivery across facilities management.

The ideal candidate has ticketing experience, excellent communication skills, and proficiency in MS Excel.

Sports & Entertainment Ticketing Manager. Sports & Entertainment Ticketing Manager. Sports & Entertainment Ticketing Manager.

We have an exciting new opportunity to join the busy ticketing team as a Ticketing Coordinator. As a Ticketing Coordinator you will support the Ticketing department managing communications with the venue teams and promoters leading up to the event. Supporting the team with event ticketing builds and

A luxury lifestyle concierge service seeks a Sports & Entertainment Ticketing Manager in London. Ideal candidates will have 4-5 years in ticketing or event management and strong negotiation skills.

A leading international agency is seeking a Ticketing Manager to manage ticketing activities for the FIFA World Cup 2026.

This role involves managing communications with venue teams and promoters, supporting ticketing processes, and assisting with box office operations. A recruitment agency in West Midlands is looking for a Ticketing Coordinator to join their busy team.

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Take the next step in your career now, scroll down to read the full role description and make your application.Location: Main Street, Broadford, Isle of Skye, Scotland, IV49 9AE.Contract: 39 hours per week + regular overtime, 6 month seasonal temporary contract, full time.Working pattern: 6am to 2pm

Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.Location: Pickaquoy Road , Kirkwall, KW15 1RR.Contract: 20 hours per week + regular overtime, permanent contract, part time.Working pattern: varied shifts including early mornings (6am

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The Sameday Company offers express and dedicated delivery services,acrossthe UK, to businesses based in Hampshire and Surrey.We are recruiting experienced professional couriers or delivery drivers to join our team, that are efficient, reliable, strong communicators, take pride in their work and are

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Job Specification: Occupational Health Advisor (Team Leader & Team Member) Department: Occupational Health Reports to: Head of Occupational Health / OH Service Manager Locations: On‑site / Mobile Clinics / (as agreed) covering West and South Yorkshire Contract: Permanent (Full-time) Direct Rep

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Groomfield Recruitmentare looking for aWarehouse Operative / Van Driverto join their client based inAylesbury.Candidate must have a valid and clean driving license and be comfortable driving a 3.Van due to the duties for the job role *.Working Hours:Monday to Thursday,

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Become a DMN Logistics Inspector/DriverDMN Logistics are one of the UKs leading independent vehicle collection and inspection companiesDue to ongoing growth we require FULL TIME self-employed driver contractors basedacross England ato join our expanding network

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Flexible People Ltd are currently recruiting 7.Home delivery drivers for a well known client of ours, based in Scunthorpe.This is a fantastic opportunity to work for a multi-national organization, with the potential for growth and opportunities.This role involves working with a Drivers Mate to deliv

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Vehicle Collection & Delivery DriverResponse-able Solutions Ltd are the UKs leading and most prestigious vehicle logistic company for both driven and transported vehicles in the UK, providing a professional first-class service to our customers Nationwide.Due to exceptional gro

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Early Morning Delivery Drivers Needed! Join News Team Group, a fast-growing company delivering newspapers and magazines to homes and businesses across the UK.Were looking for reliable, self-employed delivery drivers who are ready to hit the road and make an imp

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