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Mortgage Underwriter - Hybrid Working After Probation | Funded CeMAP | Genuine Career Progression Are you experienced in assessing or processing lending applications and looking to build a long-term career in mortgage underwriting? We are recruiting for a Mortgage Underwriter to join a growing specialist lender. This is an excellent opportunity to develop your underwriting expertise within second-charge mortgage lending, with structured training, funded qualifications and clear opportunities to progress. You will play a key role in assessing and progressing mortgage applications, ensuring every case is reviewed accurately, responsibly and in line with lending criteria. In return, you will receive ongoing support, a competitive monthly bonus and the opportunity to work on a hybrid basis once you have successfully completed probation. Package & Benefits: £32,000–£33,500 basic salary Monthly performance bonus, with OTE of £38,000+ Hybrid working after probation, including two days per week from home Fully funded CeMAP qualification 25 days’ annual leave, plus bank holidays and your birthday off Healthcare cash plan Pension scheme with up to 5% employer contribution Structured training and genuine long-term career progressionAbout the Company You will be joining a growing specialist financial services business that provides tailored lending solutions to UK homeowners. The organisation is committed to responsible lending, excellent customer outcomes and investing in its people. You will work as part of a collaborative, supportive team where quality, accuracy and customer service are central to everything they do. With ongoing investment in employee development, this is a business where you can build specialist knowledge in mortgage lending and progress your career over time. The Role As a Mortgage Underwriter, you will be responsible for reviewing and progressing second-charge mortgage applications from initial assessment through to completion. You will assess customer circumstances, income, expenditure and supporting documentation to ensure applications meet lending criteria and deliver fair customer outcomes. Working closely with customers and internal stakeholders, you will ensure cases are accurately documented and progressed within agreed service levels. Key Responsibilities for the Mortgage Underwriter: Review and manually assess second-charge mortgage applications in line with lending criteria. Verify customer documentation and request further information where required. Assess income, expenditure and affordability to support responsible lending decisions. Identify potential risks, inconsistencies or missing information within applications. Maintain accurate and up-to-date case records throughout the application process. Liaise with customers and internal stakeholders to progress cases efficiently. Manage a caseload in line with agreed service levels, quality standards and KPIs. Ensure all work is completed in accordance with company processes, regulatory requirements and responsible lending principles. Develop your knowledge of specialist lending and underwriting through structured training and hands-on experience.About You To be successful in this Mortgage Underwriter role, you will ideally have: At least 12 months’ experience assessing or processing loan, mortgage or finance applications. Experience reviewing income and expenditure information as part of a lending process. Previous experience within lending, mortgages, financial services or another regulated environment. Strong attention to detail and the ability to assess information accurately. Good communication skills, with confidence liaising with customers and internal teams. A structured and organised approach to managing multiple cases and deadlines. A genuine interest in developing a career in mortgage lending and underwriting.Applicants with experience in motor finance, consumer lending, secured loans, second-charge mortgages, loan processing or case management are also encouraged to apply. Interested? If you are looking for your next opportunity as a Mortgage Underwriter, Loan Underwriter, Loan Processor, Case Manager or Loan Officer, this could be an excellent opportunity to develop your career within specialist lending. Click Apply and submit your most recent CV for consideration. JL_FIN

Ideas | People | Trust \n \n We’re BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today’s changing world. \n \n We work with the companies that are Britain’s economic engine – ambitious and entrepreneurially-spirited businesses that fuel the economy – whether privately or publicly owned - and directly advise the owners and management teams that lead them. \n \n We’ll broaden your horizons \n \n Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward. \n \n Our Tax Assurance & Risk Management (‘TA&RM’) team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC’s Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. \n \n This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you’ll be heavily involved in business development and innovation activities to support our business growth. \n \n This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. \n \n We’ll help you succeed \n \n Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. \n \n You’ll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO’s relationships with our clients. \n \n We are looking for someone: \n\n • To act as a key point of contact within the firm for our clients, together with the senior team.\n, • With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.)\n, • With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues.\n, • With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice.\n, • Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients’ needs.\n, • With personal responsibility for own decisions and the actions of others.\n, • Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience.\n\n \n You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. \n \n At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. \n \n We’re in it together \n \n Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. \n \n Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. \n \n We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. \n \n We’re looking forward to the future \n \n At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. \n \n Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. \n \n We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. \n \n LI-#KW1

Ideas | People | Trust \n \n We’re BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today’s changing world. \n \n We work with the companies that are Britain’s economic engine – ambitious and entrepreneurially-spirited businesses that fuel the economy – whether privately or publicly owned - and directly advise the owners and management teams that lead them. \n \n We’ll broaden your horizons \n \n Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward. \n \n Our Tax Assurance & Risk Management (‘TA&RM’) team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC’s Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. \n \n This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills with the ability to distil tax concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing, reporting to senior managers, directors and partners, and will require you to actively manage your client portfolio and manage project delivery, coordinating teams to deliver exceptional client service, in addition to supporting business development activities. \n \n This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and we require candidates with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. \n \n We’ll help you succeed \n \n Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. \n \n You’ll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. \n \n We are looking for someone: \n\n • \n Who can act as a key point of contact within the firm for the client, together with senior members of the team. This will involve responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients. \n • \n With experience of TA&RM work (including such as tax process, tax strategy, SAO, CCO, tax risk registers etc) – with a keen interest in tax governance and developing tax operations. \n • \n With broad tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. \n • \n With experience in end-to-end project delivery and quality advice / report writing skills. \n • \n With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level. \n • \n Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. \n\n \n You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. \n \n At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. \n \n We’re in it together \n \n Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. \n \n Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. \n \n We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. \n \n We’re looking forward to the future \n \n At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. \n \n Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. \n \n We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. \n \n

£32,500 basic + bonus | Hybrid working | Career progression | Manchester Looking to build a long-term career in specialist lending? This is a brilliant opportunity to join a leading lender within second charge — a purpose-led, fast-growing lender that takes a more personal, flexible approach to helping customers achieve better financial outcomes. As a Second Charge Mortgage Underwriter, you’ll manage applications from initial review through to lending decision, balancing strong commercial judgement with fair customer outcomes. You’ll join a collaborative team where quality, pace and attention to detail are genuinely valued—and where there is a clear route into Mortgage Advice, supported by CeMAP funding. Why this role? Competitive salary of £32,500, plus an achievable bonus structure (top performers earning up to £1.4k per month) Hybrid working available Clear progression opportunities, including a pathway into Mortgage Advice Support and funding towards your CeMAP qualification Join a Certified B Corp committed to doing business differently Work for a lender focused on tailored, responsible lending solutions—not a one-size-fits-all approachPackage & Benefits £32,500 basic salary Competitive bonus scheme with strong earning potential Hybrid working Up to 25 days’ annual leave, plus bank holidays Healthcare cash plan Contributory pension scheme, matched up to 5% Ongoing training, development and career progression CeMAP qualification supportAbout This is a forward-thinking specialist lender that challenges traditional approaches to lending. As a Certified B Corp, the business is committed to creating positive outcomes for customers, colleagues and communities. Their approach is built around creativity, collaboration and innovation—giving customers solutions that reflect their individual circumstances, while giving employees the support and opportunity to grow their careers. Key Responsibilities Review and underwrite second charge mortgage applications in line with lending policy and regulatory requirements Assess customer circumstances and supporting evidence to make fair, accurate lending decisions Verify application documentation and request additional information where required Maintain precise and up-to-date customer records throughout the underwriting process Communicate clearly and professionally with customers, brokers and internal stakeholders Manage a busy pipeline while maintaining excellent quality and service standards Consistently achieve agreed KPIs, productivity and quality targetsAbout You You’ll be detail-focused, commercially aware and confident making decisions in a fast-paced lending environment. You will ideally have: At least 12 months’ experience assessing, processing or underwriting loan applications Experience within mortgages, secured lending, consumer finance or a related financial-services environment A proven ability to manage high application volumes while maintaining quality and accuracy Strong attention to detail and excellent data-entry skills The confidence to assess complex customer circumstances and identify appropriate next steps Clear communication skills, both written and verbal A positive, solutions-led approach and the ability to perform in a KPI-driven environmentThis role could be an excellent next step for someone currently working as a Loan Processor, Credit Analyst, Mortgage Advisor, Debt Management Advisor, Loan Officer or Mortgage Underwriter. If you’re ready to develop your underwriting career with a values-led lender offering real progression, contact Fintelligent today for a confidential discussion. AW_FIN

This is a self-funded programme that leads to employment, fees apply. Job Guarantee Complete the programme and get a job, or get your course fees back. Looking to start a career in Health & Safety? We are offering a structured pathway into Health & Safety, designed to help you enter the industry with no prior experience. This opportunity includes training, support, and access to our specialised recruitment support for job roles across the UK. No prior experience required. Train online at your own pace and become job-ready in as little as a few weeks. Our programme includes: • Official IOSH Managing Safely Certification • Official NEBOSH General Certificate • Risk assessment for hands-on experience • Professional CV and LinkedIn support • Interview preparation • Dedicated recruitment support until placed Flexible, affordable, achievable To make things easier, we offer flexible payment options, allowing you to spread the cost of your training over 12 months so you can get qualified without financial pressure. Salary expectations: • Health & Safety Assistant: £28,000 – £32,000 • Health & Safety Officer: £30,000 – £45,000 • Progression into senior safety roles with higher earning potential We support you into employment We focus on outcomes, not just training. ITOL Recruit has over 15 years of experience supporting candidates into roles across health and safety, compliance, and risk management roles. From the beginning of your journey to the end, you are supported by qualified tutors, and at the end, our specialised recruitment team helps you secure your first job role. Apply now to get started

Job Title: AI Trainer – Apprenticeships Location: Remote Salary: £45,000–£60,000 About Our Client: Our client is seeking an experienced AI Trainer to deliver high-quality training and development programmes to apprentices undertaking AI apprenticeship standards. The AI Trainer will combine a strong technical IT background with substantial experience delivering apprenticeship programmes. They will be responsible for supporting learners in developing both practical technical capabilities and the workplace skills required to succeed in their chosen careers. Key Responsibilities: Deliver engaging, technically rigorous training across AI apprenticeships. Support apprentices in developing practical, job-ready technical skills. Plan and deliver learning sessions, workshops and practical activities. Assess learner progress and provide high-quality feedback, coaching and support. Work closely with employers, apprenticeship teams and other key stakeholders to support positive learner outcomes. Ensure training content remains current and relevant to developments in AI, data and emerging technologies. Support learners throughout their apprenticeship journey, helping them build the knowledge, skills and behaviours required to meet the relevant apprenticeship standard. Essential Experience & Skills: Strong technical IT background, with demonstrable hands-on experience in areas such as software development, data, cloud, AI/ML or related technologies. Experience delivering AI, data or closely related apprenticeship programmes. Proven experience training, mentoring and assessing apprentices within an apprenticeship or work-based learning environment. Strong understanding of apprenticeship standards, End-Point Assessment (EPA) and learner progression. Excellent communication, coaching and facilitation skills. Ability to translate complex technical concepts into accessible, practical and engaging learning experiences. Strong understanding of the skills and competencies required by employers within the AI and data sector. About the Opportunity: This is a technical training role rather than a generalist teaching position. Candidates must be able to demonstrate both substantial hands-on technical IT experience and solid experience delivering AI, data or closely related apprenticeship programmes. Our client is looking for an individual who can combine technical expertise with a strong understanding of apprenticeship delivery, learner development and employer requirements. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

Compliance Officer Based in Manchester City Centre Paying up to £32,000 DOE 5 days on site I'm recruiting on behalf of a client who is looking to appoint a Compliance Officer. This is a great opportunity for someone with a keen eye for detail and an interest in sales quality, customer outcomes and regulatory compliance. Working closely with the Head of Risk and Compliance and the wider management team, you'll play an important role in ensuring sales and customer service activity meets the required standards and follows the correct procedures. You'll be responsible for reviewing calls, assessing sales activity, identifying areas of concern and helping the business maintain high standards across its operations. You'll also have the opportunity to influence improvements by highlighting trends, sharing feedback and working with colleagues to address any issues identified. The Role Reviewing sales journeys and customer interactions to ensure they meet internal procedures, quality standards and relevant regulatory requirements. Carrying out quality checks on Business Development Managers, assessing their performance against agreed criteria. Monitoring sales and customer service calls, providing fair, accurate and constructive feedback. Identifying and documenting potential compliance breaches, conduct concerns and weaknesses in existing processes, escalating these where necessary. Maintaining clear assessment records and preparing reports on findings, recurring issues, emerging risks and opportunities for improvement. Working with managers and operational teams to address issues and put appropriate corrective actions in place. Helping to improve quality assurance processes, assessment methods and internal controls. Sharing findings with the relevant teams to support coaching, training and ongoing development. Keeping up to date with company policies, regulatory changes and expectations affecting sales and customer service activities. About You We're looking for someone who is analytical, organised and confident in making objective assessments. You'll be comfortable reviewing information in detail, identifying where standards have not been met and explaining your findings clearly to others. Ideally, you'll bring: Experience in compliance, quality assurance, sales, customer service or another relevant role. An understanding of how to assess calls, customer interactions or business processes against set standards. Strong attention to detail, with the ability to manage your workload and meet deadlines. Good analytical skills and the ability to recognise patterns, identify risks and recommend practical solutions. Excellent communication skills, particularly when providing feedback or discussing areas for improvement. The confidence to raise concerns professionally and escalate issues when appropriate. A fair, consistent and professional approach to decision-making. The ability to build effective working relationships with colleagues at all levels. A proactive attitude towards learning, development and keeping up with relevant regulatory requirements. 52479CH INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position

FINANCE MANAGER Location: Manchester Reporting to: Head of Finance Contract Type: Full-Time, Permanent Purpose of Role To support the Head of Finance in the effective management and delivery of the organisation's financial operations, ensuring the finance function provides an efficient, accurate, and timely service across the organisation. The Finance Manager will lead a small Finance Team and take responsibility for the day-to-day management of the finance function, ensuring financial transactions, reporting, reconciliations, and controls are completed accurately and in accordance with Financial Regulations and organisational policies. This is an excellent opportunity for an experienced finance professional to take ownership of operational finance activities within a growing education environment. Main Responsibilities Lead and manage the day-to-day activities of the Finance Office, ensuring an efficient and effective finance service. Provide line management to Finance Office staff, including regular supervision, performance reviews, appraisals, and identification of training and development needs. Allocate and prioritise the workload of Finance Office staff, providing guidance and support where required. Ensure all financial transactions are processed accurately, efficiently, and in accordance with Financial Regulations and internal procedures. Assist the Head of Finance with month-end and year-end procedures, ensuring all relevant financial activities are completed within agreed deadlines. Prepare monthly management accounts, budget statements, financial reports, and other financial information as required. Ensure control account reconciliations are completed accurately and on a timely basis, investigating and resolving discrepancies. Review financial information and identify variances, errors, or unusual transactions, escalating significant issues where appropriate. Ensure the accurate and timely transfer of payroll data into the finance system and reconcile payroll-related control accounts. Monitor income and expenditure and support budget holders with financial information and budget monitoring. Assist with the preparation, monitoring, and review of budgets and forecasts. Maintain accurate financial records and ensure appropriate supporting documentation and audit trails are maintained. Support internal and external audit processes, providing information and responding to queries as required. Ensure compliance with relevant financial regulations, policies, procedures, and statutory requirements. Maintain awareness of relevant financial developments, guidance, and protocols issued by the Department for Education (DfE), funding bodies, and other relevant organisations. Support the Head of Finance in ensuring appropriate financial controls are maintained across the organisation. Identify opportunities to improve financial processes, systems, controls, and reporting. Provide financial guidance and support to colleagues and budget holders across the organisation. Maintain confidentiality when dealing with sensitive financial, payroll, employee, and organisational information. Undertake other reasonable finance-related duties as required by the Head of Finance.Scope of Role Take responsibility for the effective day-to-day operation of the Finance Office and ensure work is completed accurately and within agreed deadlines. Exercise appropriate judgement when reviewing financial information, resolving discrepancies, and allocating work within the Finance Team. Ensure all financial activity is carried out within the organisation's Financial Regulations, delegated authorities, and internal controls. Work closely with the Head of Finance to support effective financial management and decision-making. Develop a strong understanding of the financial requirements of the education sector, including relevant DfE guidance, funding arrangements, and financial protocols. Build effective working relationships with senior leaders, budget holders, staff, suppliers, auditors, and other external stakeholders.Personal Profile Proven experience in a finance or accounting environment, ideally within the education, public sector, charity, or not-for-profit sector. Strong knowledge of financial processes, accounting principles, reconciliations, and financial controls. Excellent attention to detail and a high level of accuracy. Strong analytical and problem-solving skills, with the ability to investigate and resolve financial discrepancies. Excellent organisational and time-management skills, with the ability to prioritise competing deadlines. Confident managing and developing a small team. Strong communication and interpersonal skills, with the ability to work effectively with colleagues at all levels. Ability to explain financial information clearly to non-finance colleagues. Ability to work independently, take ownership of responsibilities, and use initiative. Strong IT skills, particularly Microsoft Excel and financial/accounting systems. High level of integrity and discretion when handling confidential information. Commitment to continuous improvement and maintaining professional knowledge.Preferred Qualifications & Experience Relevant accounting or finance qualification, such as ACA, ACCA, CIMA, or equivalent experience. Previous experience in a Finance Manager, Assistant Finance Manager, Senior Finance Officer, or similar role. Experience of managing or supervising finance staff. Experience preparing management accounts, financial reports, budgets, and forecasts. Experience completing balance sheet and control account reconciliations. Experience with payroll journals or the transfer of payroll information into finance systems. Good working knowledge of in Power BI and Microsoft Excel, including formulas, pivot tables, lookups, and financial analysis. Previous experience within the UK education sector would be advantageous. Knowledge of DfE financial requirements, funding arrangements, and education-sector financial regulations would be desirable

Trainee HR Generalist Placement Programme | £28K–£55K+ | Job Placement Programme Please note this is a training course, and fees apply. Job Guarantee Complete the programme and get a job, or get your course fees back. Ready for a career change? ITOL Recruit’s HR Generalist Job Programme is designed for individuals looking to move into Human Resources with no prior experience required. No prior experience required. Train online at your own pace and land your first HR Generalist role in as little as 1–3 months. Salary Expectations: HR Administrator: £30,000+ HR Assistant: £35,000+ HR Officer: £35,000+ HR Manager: £55,000+ Senior HR roles: £60,000+ We Get You Hired We’re not new to this. ITOL Recruit has over 15 years’ experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: Accrediation by the Chartered Institute of Personnel & Development (CIPD) Covers recruitment, employee relations, HR systems, and more for practical experience Professional CV and LinkedIn optimisation Dedicated recruitment support until you’re placed Ready to Start? Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources

Health & Safety Placement Programme Our training will help you kick-start a new career in Health & Safety. We are recruiting for companies who are looking to employ our Health & Safety Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training courses will be provided. You will also have the reassurance of a job guarantee within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 3-6 months: Step 1 - Introduction to Health & Safety You will begin by studying the Introduction to Health & Safety online course. Here you will learn about the basics of health and safety. The course is delivered online in its entirety through video tutorials, quizzes and presentations. You will be given access to your own learning portal which allows you to study from anywhere. Upon completion of the course modules, you will sit a short, multiple choice quiz. Step 2 - NEBOSH You will need to decide whether you would like to study the NEBOSH General, Construction or the Fire Safety course, depending on the path that you intend your career to follow. You will have an expert tutor on hand if required. NEBOSH as a governing body sets such high standards that it’s therefore the most sought after qualification not only in the UK, but across the globe. Becoming NEBOSH certified truly sets you apart from the rest of the field. Step 3 - Risk Assessments The third step focuses on the practical application of what you have learned during your studies. You will write a series of risk assessments that need to be up to a workplace standard. This is not only to ensure that you have retained all that you have learned, but is also a requirement to gain your NEBOSH certification. Step 4 - NEBOSH Exams The final step will be to sit the official NEBOSH exams, which we will book for you once you are ready. The exams can be sat in one of the official NEBOSH testing centres, or online. (Online only currently available for general certificate).Once your exams have been passed, you will be ready to move onto our recruitment stage and start your new career within the world of Health and Safety. Your Job Upon Completion Once you have completed all of the mandatory training and exams, we will place you into an entry level health & safety role as either a advisor, officer or coordinator, where you will be guaranteed a starting salary of £25K-£40K. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. Responsibilities: • Maintain and manage health and safety polices, safety training and document control systems • Maintain, update and create standard operating procedures and assist in the implementation of continuous improvement safety projects • Ensure all health & safety policies, procedures, rules and regulations are adhered to, regularly reviewed, updated and communicated • Complete regular reviews of risk assessments for all work equipment and operations • Ensure that all accidents are documented, investigated and recommend improvements • Conduct safety inspections, fire drills and fire alarms are correctly reported, safety inspections, risk assessments and lone working procedures are managed, and employees are aware of their responsibilities At a one off cost of £1499, or 13 interest free monthly instalments of £130, this represents a great opportunity to start a rewarding career in health & safety and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a career in Health & Safety? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

This is a self-funded programme that leads to employment, fees apply. Job Guarantee Complete the programme and get a job, or get your course fees back. Looking to start a career in Health & Safety? We are offering a structured pathway into Health & Safety, designed to help you enter the industry with no prior experience. This opportunity includes training, support, and access to our specialised recruitment support for job roles across the UK. No prior experience required. Train online at your own pace and become job-ready in as little as a few weeks. Our programme includes: • Official IOSH Managing Safely Certification • Official NEBOSH General Certificate • Risk assessment for hands-on experience • Professional CV and LinkedIn support • Interview preparation • Dedicated recruitment support until placed Flexible, affordable, achievable To make things easier, we offer flexible payment options, allowing you to spread the cost of your training over 12 months so you can get qualified without financial pressure. Salary expectations: • Health & Safety Assistant: £28,000 – £32,000 • Health & Safety Officer: £30,000 – £45,000 • Progression into senior safety roles with higher earning potential We support you into employment We focus on outcomes, not just training. ITOL Recruit has over 15 years of experience supporting candidates into roles across health and safety, compliance, and risk management roles. From the beginning of your journey to the end, you are supported by qualified tutors, and at the end, our specialised recruitment team helps you secure your first job role. Apply now to get started

Job Title: Strategic Client Partnerships Lead Location: Remote, with regular UK travel & occasional international travel Salary: £45,000 - £50,000 We’re looking for an experienced Strategic Client Partnerships Lead to manage and grow a portfolio of key employer relationships across the UK. This role combines strategic account management, relationship development and commercial growth. You’ll work closely with senior stakeholders to understand their workforce and talent priorities, demonstrate the value we deliver and identify opportunities to expand our apprenticeship, training and development services. As the Strategic Client Partnerships Lead, you’ll be more than an account manager—you’ll become a trusted workforce development partner. The role You’ll take ownership of an agreed portfolio of strategic clients, with responsibility for retention, relationship growth and revenue. Key responsibilities include: Build strong relationships with stakeholders at all levels, including senior decision-makers. Develop and execute strategic account plans covering priorities, risks and growth opportunities. Lead effective quarterly business reviews, demonstrating performance, learner impact and value. Identify and develop opportunities to increase client engagement, programme utilisation and investment. Understand workforce, talent and capability challenges and translate them into relevant solutions. Develop new relationships and opportunities within existing client organisations. Generate pipeline through networking, referrals, targeted outreach and campaigns, while responding to inbound opportunities. Work collaboratively with sales, marketing, curriculum, operations and delivery teams to develop compelling solutions. Manage negotiations while protecting client relationships, quality and commercial value. Maintain accurate CRM records, pipeline forecasts and account information. Deliver agreed revenue, retention, conversion and account-growth targets. What we’re looking for You’ll be an accomplished relationship-builder with strong commercial instincts and a track record in strategic account management, consultative sales, client partnerships or business development. You’ll bring: Experience achieving commercial or revenue targets. Confidence working with multiple stakeholders, including senior leaders. Strong consultative selling and opportunity-development skills. Excellent account planning, pipeline management and forecasting abilities. Strong communication, presentation, influencing and negotiation skills. Good commercial judgement and the ability to use data and insight effectively. Experience with CRM systems and Microsoft 365. Desirable experience: Experience in apprenticeships, education or training would be beneficial, but isn’t essential. We’d also welcome candidates with experience in: Workforce development, talent or skills. Complex B2B services or solution sales. Regulated or education-related environments. Apprenticeship funding or work-based learning. Working across different sectors and adapting solutions to different client needs. The person: Personable – able to build trust and rapport quickly. Commercially curious – skilled at uncovering needs and identifying opportunities. Influential – able to bring stakeholders together and create momentum. Entrepreneurial – proactive in creating opportunities rather than waiting for them. Insightful – able to turn data and conversations into action. Resilient – comfortable handling challenges and setbacks. Organised and accountable – reliable, proactive and focused on delivery. Professional and enthusiastic – a credible and engaging representative of the organisation. What success looks like: Strategic clients choose to stay and grow with us. Relationships develop across a broader range of stakeholders. Apprenticeship and commercial training opportunities increase. The pipeline is healthy, accurate and well managed. Account plans and business reviews deliver genuine client value. Clients see us as a trusted strategic workforce partner. Revenue, retention and account-growth targets are consistently achieved. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

Job Title: Financial Services Tutor Salary: £40-£45k depending on experience Location: Home-based, with travel as required Role Overview The Financial Services Tutor will manage a caseload of apprentices, providing high-quality training, coaching and mentoring to support successful achievement of their apprenticeship and progression to gateway and end-point assessment. Key Responsibilities Deliver engaging, high-quality training and support to apprentices. Manage a caseload and monitor learner progress and achievement. Conduct regular reviews with apprentices and employers. Set targets, identify skills gaps and provide appropriate support. Provide feedback and help apprentices prepare for gateway and end-point assessment. Maintain accurate learner records and complete required documentation. Build positive relationships with apprentices, employers and colleagues. Identify learners at risk and implement appropriate improvement plans. Support English, maths, digital skills and wider employability development. Contribute to quality improvement, team activities and business development. Maintain current industry knowledge and comply with safeguarding, Ofsted and company requirements. You will deliver the following: Level 3 Financial Services Administrator Level 3 Senior Financial Services Customer Advisor Level 3 Mortgage Adviser Level 4 Paraplanner & Financial Planner Person Specification Essential: GCSE English and maths at grade 4–9 or equivalent. Level 3 teaching qualification (AET/PTLLS or equivalent). CAVA and/or IQA qualification. Relevant subject knowledge or qualification. Full UK driving licence and access to a vehicle. Experience delivering training and supporting learners. Knowledge of Ofsted requirements and quality standards. Strong communication, organisation and time-management skills. Good IT skills, including Microsoft Office and online learning platforms. Ability to work independently and as part of a team. Desirable: Experience delivering Functional Skills English and maths. Curriculum and resource development experience. Experience using platforms such as OneFile. Additional requirement: Enhanced DBS check, including Children's Barred List. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

Job title: Chief Financial Officer Department: Finance Location: Manchester – UK Management College, with responsibilities across UKMC and the wider Unibridge Group Reporting to: Group Chief Executive Officer Remit: UKMC, with Group-wide responsibilities and support across the wider Unibridge Group. Works with: Group shareholders and Board; UKMC Board and senior leadership; leadership teams across Unibridge Group organisations; Finance and Audit & Risk Committees; external auditors; banks; HMRC; insurers; professional advisers; regulators; awarding bodies; funding partners; and other relevant stakeholders. Salary: £100,000–£135,000 per annum Employment Type: Full-time, Permanent ABOUT UKMC AND UNIBRIDGE GROUP UK Management College (UKMC) is a growing higher education provider in the United Kingdom, focused on widening participation and providing accessible higher education opportunities to students from diverse and under-represented backgrounds. UKMC delivers partner-validated and franchised degree programmes across multiple campuses in Greater Manchester, the East Midlands and the North-East. UKMC forms part of the wider Unibridge Group, which includes a growing portfolio of education institutions and businesses. Each institution operates within its respective governance and regulatory framework, with the wider Group providing strategic direction and support. The Chief Financial Officer will be based within UK Management College's Manchester offices and will provide senior financial leadership to UKMC while also supporting the wider Unibridge Group and its institutions. ROLE PURPOSE The Chief Financial Officer (CFO) will be the senior finance executive responsible for providing strategic financial leadership, oversight and stewardship across UKMC, while also supporting the wider Unibridge Group and its colleges and institutions. The post holder will lead UKMC's finance function and provide Group-wide financial expertise and support in relation to financial strategy, sustainability, governance, financial modelling, reporting, cash and capital management, financial controls, income diversification and strategic growth. Beyond financial stewardship, the CFO will play a key strategic role in developing sustainable financial models, building and maintaining sophisticated financial forecasts, designing and stress-testing scenarios for growth, diversification and resilience, and supporting the development of new and diversified sources of income. The CFO will also provide financial leadership and support for the expansion of academic partnerships and portfolios, providing financial due diligence, business cases and investment appraisal to support strategic decision-making. The CFO will report to the Group Chief Executive Officer and work closely with UKMC and Unibridge Group senior leadership, Boards and relevant committees. KEY RESPONSIBILITIES A. Financial Strategy and Leadership Lead UKMC's financial strategy and provide strategic financial leadership and support across the wider Unibridge Group. Ensure financial strategies support the strategic plans of UKMC and relevant Group institutions and promote long-term financial sustainability. Act as the principal financial adviser to the Group Chief Executive Officer, providing clear advice on financial performance, forecasts, risks, opportunities and strategic options. Work closely with shareholders, Boards and senior leadership teams on significant financial and investment decisions. Develop and maintain appropriate financial policies, delegation limits, approval thresholds and financial governance arrangements. Lead annual financial planning and budget cycles, ensuring budgets are realistic, capacity-led and aligned with organisational plans. Advise on the appropriate balance between investment, reserves, growth and financial sustainability. Ensure financial decisions support educational quality, student outcomes and the long-term sustainability of UKMC and the wider Group. B. Financial Modelling and Sustainable Financial Models Build, own and continuously maintain integrated financial models for UKMC and support consolidated and institutional financial modelling across the wider Unibridge Group. Link student-number forecasts, fee income, staffing, estates, capital plans, cash flow and reserves within financial models. Develop rolling short, medium and long-term financial forecasts. Design and undertake scenario and sensitivity analysis covering recruitment performance, partner concentration, changes in fees or policy, cost inflation, new partnerships, new campuses and new income streams. Develop sustainability metrics including surplus margins, reserves, liquidity and partner-concentration thresholds. Ensure financial models are reconciled with business plans, regulatory submissions, forecasts and statutory accounts. Translate complex financial information into clear, decision-ready analysis for senior leaders and Boards. Maintain financial modelling approaches that reflect appropriate UK sector practice and regulatory expectations. C. Income Diversification and New Sources of Income Lead and support the identification, appraisal and development of new and diversified income sources for UKMC and the wider Unibridge Group. Identify opportunities to reduce dependency on individual partners, programmes or income streams. Develop capability around grant and external funding opportunities. Support the identification and pursuit of appropriate research, knowledge-exchange, government, local-authority and other funding opportunities. Appraise opportunities including contract and commercial training, professional development, consultancy and appropriate commercial use of organisational assets. Ensure new income initiatives are supported by robust business cases, appropriate costing, sensitivity analysis and risk assessment. Establish and monitor appropriate income-diversification measures. Ensure new income opportunities do not compromise educational quality, regulatory compliance or student interests. D. Partnerships and Portfolio Expansion Provide senior financial leadership and support for the expansion of academic and strategic partnerships. Undertake financial due diligence on prospective partners, universities, awarding bodies and other significant commercial relationships. Model the income, costs and financial risks associated with proposed partnerships. Provide financial appraisal for new programmes, subject areas, campuses and modes of delivery. Ensure expansion proposals are appropriately costed and financially sustainable. Support fee negotiations and financial contract terms with partner organisations. Monitor the financial impact of partner dependency and significant contractual commitments. Support the financial evaluation of potential acquisitions, mergers or new institutional opportunities. Lead or support financial due diligence and integration planning where appropriate. E. Financial Planning, Reporting and Accounts Lead management reporting for UKMC and support appropriate financial reporting across the wider Unibridge Group. Ensure timely and accurate monthly management accounts, variance analysis, forecasts and financial commentary. Oversee statutory financial reporting and annual financial statements in accordance with applicable accounting standards and legislation. Lead relationships with external auditors and ensure audits are appropriately prepared and managed. Ensure appropriate tax compliance, including corporation tax, VAT, PAYE and other relevant obligations. Oversee key financial processes including payroll, accounts payable, accounts receivable, credit control and relevant student-fee processes. Ensure financial reporting provides senior leaders and Boards with an accurate understanding of organisational financial performance. F. Treasury, Cash and Capital Lead treasury and cash-flow management for UKMC and provide appropriate strategic support across the wider Unibridge Group. Maintain robust cash-flow forecasting and liquidity management. Develop and maintain appropriate banking relationships. Ensure appropriate reserves and liquidity targets are established and monitored. Provide early warning where financial forecasts indicate potential risks. Lead or support capital planning and investment appraisal for estates, infrastructure, IT and other significant investment. Advise senior leadership on appropriate funding strategies for organisational growth. Ensure appropriate insurance arrangements are maintained and reviewed. G. Regulatory Financial Compliance Lead the financial aspects of UKMC's regulatory obligations and support relevant financial compliance requirements across the wider Group. Ensure financial returns, audited financial statements, forecasts and other required financial submissions are accurate and completed within required timescales. Maintain appropriate internal controls over financial and related data used for regulatory and external reporting. Ensure compliance with relevant Companies House and other statutory filing requirements. Monitor regulatory and policy developments affecting education finance in the UK. Support regulatory submissions and engagements with reconciled and evidence-based financial information. Ensure consistency between financial information presented across business plans, regulatory submissions, forecasts and statutory accounts. H. Risk, Internal Control and Audit Maintain an effective framework of financial internal controls. Ensure appropriate segregation of duties, authorisation limits, reconciliations, procurement controls and fraud-prevention arrangements. Maintain oversight of significant financial risks and ensure material risks are appropriately escalated. Support Audit & Risk Committees and other governance bodies with accurate and transparent financial information. Ensure anti-fraud, anti-bribery and anti-money-laundering arrangements are appropriately maintained. Ensure financial audit actions are monitored and progressed to completion. Support financial continuity and resilience planning. I. Financial Systems, Data and Transformation Provide strategic leadership for finance systems and financial technology. Support the development of modern, integrated systems for accounting, planning, payroll and procurement. Improve integration between finance systems and other organisational systems. Drive digitalisation, automation and continuous improvement of financial processes. Improve management information and self-service financial reporting for budget holders and senior leaders. Ensure financial data is appropriately governed, secure and GDPR-compliant. Identify opportunities to improve efficiency, accuracy and financial control through technology. J. Leadership and People Build, lead and develop a high-performing UKMC Finance function. Provide appropriate leadership, professional support and strategic direction to finance colleagues across the wider Unibridge Group. Establish clear objectives, performance expectations and development plans. Support succession planning and professional development within Finance. Develop financial literacy and budget-holder capability across the organisation. Promote a collaborative and service-oriented Finance function that supports effective organisational decision-making. Promote consistency and best practice across Finance functions. Undertake any additional duties assigned by the Group Chief Executive Officer commensurate with the seniority and scope of the role. PROFESSIONAL STANDARDS AND EXPERIENCE The successful candidate will be expected to be a fully qualified accountant (ACA / ACCA / CIMA / CIPFA or equivalent) with substantial post-qualification experience at senior finance leadership level. The successful candidate should demonstrate: Significant senior-level financial leadership experience. Experience operating at CFO, Finance Director or equivalent senior level. Strong experience of financial strategy, planning and modelling. Experience of managing complex budgets and financial reporting. Strong knowledge of financial governance, internal controls, audit and risk. Experience developing sophisticated financial forecasts and scenario models. Experience of supporting organisational growth and strategic investment decisions. Strong commercial and financial judgement. Experience leading and developing Finance teams. Excellent communication and stakeholder-management skills. Ability to present complex financial information clearly to senior executives and Boards. Experience within higher education, education or another regulated sector would be highly desirable. Experience within a multi-site or multi-entity organisation would be advantageous. VALUES AND CONDUCT The Chief Financial Officer will be expected to demonstrate the highest standards of professional and ethical conduct. The post holder will: Act with integrity, prudence, accuracy and transparency. Provide clear and candid financial advice, including where financial risks or challenges need to be addressed. Protect the long-term financial sustainability of UKMC and support the sustainability of the wider Unibridge Group. Ensure

Disability Officer Department: Wellbeing and Support Location: Salford Campus Position Type: Permanent, Full-Time Working Hours:37.5 hours per week Working Pattern: Monday to Friday Reports to: Course Director and Head of Wellbeing Service Company Description UK Management College (UKMC) is a growing higher education provider offering a range of business-focused and professional programmes. Our mission is to deliver inclusive, practical, and career-oriented education that supports every learner to reach their full potential. We work closely with experienced academics, industry partners, and wellbeing and inclusion specialists to ensure that our learning environment remains supportive, accessible, and compliant with relevant legislation. Job Purpose The Disability Officer will lead the operational coordination and quality assurance of disability support across UK Management College (UKMC). The postholder will manage disability disclosures and complex cases, oversee reasonable adjustments and Temporary Learning Agreements (TLAs) and inclusive teaching, learning and assessment practices, and ensure consistent, timely and confidential support from pre-enrolment to completion of study. The Officer will lead and supervise Disability Support Tutors responsible for disability-related assessments, Learning Support Plans (LSPs), and disability-related contributions to Personal Emergency Evacuation Plans (PEEPs), working in partnership with Health & Safety colleagues. Key Responsibilities Disability Disclosure, Assessment and Case Management Manage disability disclosures at application, admission, enrolment and during study; contact students promptly, explain available support and obtain appropriate consent. Assess barriers to access and participation, review supporting evidence where relevant, and coordinate individualised reasonable adjustments without unnecessary delay. Provide confidential one-to-one appointments, regular case reviews and timely follow-up; record student preferences, actions, decisions, outcomes and referrals. Identify complex or changing needs, respond sensitively to welfare concerns and escalate safeguarding or urgent risks through established institutional procedures.Leadership of Disability Support Tutors Lead, allocate and oversee Disability Support Tutors’ day-to-day work across all campuses, ensuring consistent service delivery and clear accountability. Supervise tutors undertaking initial needs discussions, disability-related casework, LSP preparation and review, and PEEP-related information gathering and liaison. Check the accuracy, quality, timeliness and implementation of tutors’ work; provide case guidance, induction, coaching and constructive feedback. Monitor outstanding tasks, caseloads, service standards and escalation points; report capacity or compliance risks to the Wellbeing and EDI leadership team.Learning Support Plans (LSPs) and Temporary Learning Agreements (TLAs) Develop, issue, implement, review and maintain LSPs that clearly identify barriers, agreed adjustments, responsible teams and review dates. Work with academic teams and Personal Academic Tutors (PATs) to implement Temporary Learning Agreements (TLAs), where appropriate, and inclusive teaching, learning and assessment arrangements, including accessible learning materials, classroom participation and authorised assessment adjustments. Check that agreed adjustments are communicated on a need-to-know basis, actioned by the appropriate department and evaluated with the student. Coordinate review of LSPs following changes in health, study mode, placement, course requirements or student feedback.Personal Emergency Evacuation Plans (PEEPs) Identify students whose disability-related circumstances may require an individual emergency evacuation assessment or PEEP. Oversee Disability Support Tutors’ gathering of relevant student information and coordinate referrals to campus management and competent Health & Safety personnel. Work with Health & Safety teams to ensure PEEPs are appropriately assessed, approved, communicated to authorised staff, reviewed and updated; do not substitute disability casework for specialist fire-safety decisions.Disabled Students' Allowance (DSA) and referrals Explain Disabled Students’ Allowance (DSA), including general eligibility, application routes, evidence and needs-assessment processes; assist students with enquiries and applications without guaranteeing an award. Coordinate referrals to specialist assessors, assistive technology, wellbeing, safeguarding or external services, and track follow-up actions.Records, Partnership working and Service Quality Maintain the Disability Registry, case notes, evidence, consent records, LSPs, PEEP-related referrals and review logs securely and in accordance with UK GDPR, data protection and institutional retention policies. Liaise with Admissions, Student Services, Wellbeing, EDI, academic teams, PATs, examinations and assessments teams, campus operations and Health & Safety. Monitor case response times, LSP and PEEP referral progress, scheduled reviews, student feedback and agreed key performance indicators (KPIs). Produce accurate management information and audit-ready reports; recommend improvements to accessibility, inclusive practice and student experience.Person Specification Essential Qualifications and Professional Knowledge A relevant qualification in disability support, special educational needs and disabilities (SEND), inclusive education, student support, social care, psychology or a closely related discipline; or demonstrably equivalent professional experience. Relevant disability-support training or certification, for example disability awareness, SEND/inclusive practice, reasonable adjustments, autism or neurodiversity support, mental health awareness, or assistive technology. Working knowledge of the Equality Act 2010, reasonable adjustments, confidentiality, safeguarding, UK GDPR and disability-inclusive practice in a UK education setting. Sound understanding of LSPs, DSA processes, disability-related needs assessments, Temporary Learning Agreements (TLAs) and the purpose of PEEPs, including the distinct responsibilities of Health & Safety specialists.Essential Experience and Skills Substantial practical experience supporting disabled learners or service users, including confidential case management, needs assessment and coordinated follow-up. Experience preparing or reviewing individual support plans and working with teaching, assessment or service-delivery teams to implement adjustments. Experience supervising, mentoring, coordinating or quality-checking colleagues’ work, with the ability to lead Disability Support Personal Academic Tutors across multiple sites. Excellent interpersonal skills, professional judgement, accurate record keeping, digital literacy and the ability to manage competing deadlines sensitively and independently.Desirable Experience in UK higher education or further education disability services, including DSA support and cross-campus delivery. Relevant accredited training or professional development in disability advice, inclusive teaching, assistive technology, safeguarding or case management. Experience of disability registers, reporting, audits, service KPIs and collaborating on PEEP arrangements with Health & Safety teams.Key Terminology DSA – Disabled Students’ Allowance | LSP – Learning Support Plan | TLA – Temporary Learning Agreement | PEEP – Personal Emergency Evacuation Plan| PAT – Personal Academic Tutor | EDI – Equality, Diversity and Inclusion UKMC is committed to equality of opportunity and welcomes applications from suitably qualified candidates. Appointment will be subject to relevant recruitment and pre-employment checks

Job Title: Apprenticeships Operations Manager (CYP) Salary: £36,000–£40,000 Location: National / Home based (Full UK driving license and willingness to travel) Job Purpose The Apprenticeships Operations Manager (CYP) is responsible for the day-to-day leadership, quality, compliance and performance of our clients’ Children and Young People apprenticeship provision. The role ensures apprentices receive high-quality, well-sequenced training that develops the knowledge, skills and behaviours required by their apprenticeship standard and supports timely achievement. Our client would consider an IQA with a CYP background who is looking for their next step up. Key Responsibilities Leadership and Quality Lead day-to-day apprenticeship operations, monitoring quality, performance, risks and compliance. Contribute to the Self-Assessment Report and Quality Improvement Plan, ensuring inspection and audit readiness. Curriculum and Teaching Ensure CYP apprenticeship programmes are ambitious, relevant and logically sequenced, including effective initial assessment and recognition of prior learning. Monitor teaching, training, assessment, off-the-job training and English/maths provision. Develop L&D Coaches through observations, standardisation and CPD. Achievement and Progress Meet agreed retention, achievement and timely completion targets. Monitor apprentice progress and preparation for end-point assessment, intervening early where progress or planned end dates are at risk. Analyse achievement and EPA outcomes to identify improvements and support progression within the CYP workforce. Learner Participation and Inclusion Ensure meaningful progress reviews and strong employer/apprentice engagement, monitoring attendance, participation and progress. Ensure safeguarding, Prevent, wellbeing, equality, diversity and careers education are embedded within delivery. Identify and support SEND, ALN and other barriers to learning, monitoring achievement gaps between learner groups. People Management Line manage, motivate and develop L&D Coaches, setting objectives and monitoring caseloads, performance and learner outcomes. Support recruitment and induction, and manage early leavers, breaks in learning and cause-for-concern processes. Escalate unresolved performance, quality and learner issues appropriately. Key Performance Measures Performance will be reviewed monthly against agreed targets, including: Achievement, retention, withdrawals, early leavers and apprentices past planned end dates. Employer and apprentice satisfaction, progress against training plans and timely progress reviews. Off-the-job training compliance, audit findings, funding errors and quality of teaching, training and assessment. Performance against Apprenticeship Accountability Framework indicators. Essential Qualifications · Teaching/training qualification, such as Level 3 Award in Education and Training or above. · Assessor qualification. · Internal Quality Assurance qualification. Desirable: CYP/Early Years qualification, leadership/management qualification and advanced safeguarding or DSL training. Essential Experience · At least 3 years’ operational management experience within apprenticeships and 5 years’ sector experience overall. · Experience leading teams to improve retention, progress and achievement, including supporting Ofsted inspections and funding audits. Desirable: Occupational experience in an early years or CYP setting. Essential Knowledge · Ofsted Education Inspection Framework and Further Education and Skills inspection expectations. · Apprenticeship Funding Rules, ILR, evidence requirements and Apprenticeship Accountability Framework. · Safeguarding, Prevent, safer working practices, CYP apprenticeship standards and end-point assessment requirements. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

About the Role Are you a detail-oriented quality professional looking to develop your career within the pharmaceutical industry? Smart4 Sciences is partnering with a pharmaceutical business seeking a proactive Senior QA Officer to join its Quality team. The role involves supporting pharmaceutical operations, maintaining robust quality systems, and ensuring compliance with GMP, GDP, and internal quality procedures. This is an excellent opportunity for a scientifically qualified professional with strong organisational skills and an interest in Quality Assurance, quality systems, and regulatory compliance. Key Responsibilities Review finished batch records and GMP release documentation. Maintain and manage Quality Management Systems (QMS), including CAPAs, deviations, change controls, and non-conformances. Prepare, review, issue, and control SOPs, forms, and batch manufacturing records. Investigate quality issues, customer complaints, deviations, and product recalls. Maintain quality databases, documentation, master lists, and performance metrics. Support regulatory licence approvals and ensure inspection readiness. Liaise with suppliers to obtain quality and regulatory documentation. Assist with internal and external audits and regulatory inspections. Prepare quality reports, analyse data, and identify opportunities for improvement. Collaborate with cross-functional teams to maintain compliance and drive continuous improvement. Requirements Essential: A degree in a scientific discipline, preferably Pharmaceutical Sciences, Chemistry, or a related field. Experience in an administrative or office-based role. Excellent organisational, communication, and interpersonal skills. Strong attention to detail and the ability to manage competing priorities. Proficiency in Microsoft Word, Excel, and PowerPoint. The ability to work independently and collaboratively while meeting strict deadlines. A proactive, flexible, and quality-focused approach. Desirable: Previous experience within the pharmaceutical industry. Experience with product release and batch documentation. Knowledge of GMP guidelines and Regulatory Affairs. Familiarity with QMS processes, CAPAs, deviations, and change controls. Experience in problem-solving, investigations, and root cause analysis. Why Apply? The opportunity to develop your career within a growing pharmaceutical group. Exposure to a broad range of Quality Assurance and regulatory activities. A collaborative and supportive working environment. Ongoing training and professional development opportunities. Interested in taking the next step in your Quality Assurance career? Apply today to find out more about this opportunity

Quality and Compliance Officer Department: Quality and Compliance Location: Openshaw Position Type: Permanent Working Hours: 37.5 hours per week Working Pattern: Standard business hours with flexibility as required Reports To: Compliance Manager About UK Management College UK Management College is committed to delivering high-quality, compliant, and robust systems across all areas of operation. We work collaboratively across departments to ensure regulatory standards are met while promoting a culture of continuous improvement, accountability, and best practice. The Role We are seeking a proactive and detail-oriented Quality and Compliance Officer to support the effective delivery of compliance, governance, and risk management activities across the organisation. The role involves maintaining oversight of compliance systems and reporting, supporting adherence to statutory and regulatory frameworks (including OfS requirements where applicable), and contributing to audit, risk management, and business continuity processes. You will work collaboratively across teams to embed compliance practices and ensure organisational standards are maintained and continuously improved. Key Responsibilities Compliance and Risk Coordination • Support the development, implementation, and monitoring of compliance frameworks and policies • Maintain accurate records and evidence to demonstrate compliance with regulatory and organisational requirements • Support regulatory submissions (including OfS where applicable), ensuring accuracy and adherence to deadlines • Assist with internal audits, reviews, and risk assessments to identify gaps and improvements Governance • Support governance structures, including servicing committees and meetings • Manage systems (e.g. SharePoint) for storing, tracking, and reporting compliance documentation • Produce clear and concise reports highlighting key findings, risks, and operational themes Project and Systems Support • Apply project management approaches to support compliance-related initiatives • Assist with system improvements, process mapping, and workflow efficiencies • Support the integration of compliance practices across departments Collaboration and Communication • Work collaboratively with academic and professional services teams to promote a culture of compliance • Communicate complex regulatory information clearly to non-specialist audiences • Support delivery of projects and ensure deadlines are met • Represent the department at internal and external meetings when required • Work respectfully and inclusively with a diverse range of colleagues Professional Development and Continuous Improvement • Maintain up-to-date knowledge of regulatory frameworks and developments in compliance and risk management • Contribute to improving compliance tools, processes, and reporting methods • Provide support to other departments on quality and compliance matters when required About You Essential • Degree (2:1 or above) or equivalent relevant experience • Strong understanding of compliance, risk management, and governance principles • Knowledge of project management approaches (e.g. PRINCE2, Agile, or similar) • Experience working collaboratively within a team or matrix environment • Experience managing administrative or reporting processes with strong attention to detail • Strong organisational, analytical, and communication skills • Ability to interpret and present complex information clearly • Ability to prioritise workload and meet deadlines in a fast-paced environment • Proactive and solution-focused approach Desirable • Qualification or training in compliance, risk management, or project management • Familiarity with UK higher education regulatory frameworks (e.g. OfS) • Experience in a regulated or higher education environment • Experience supporting audits or compliance activities • Experience using systems such as SharePoint, Power BI, or similar tools • Ability to support workshops, briefings, or training sessions • Continuous improvement mindset with strong stakeholder engagement skills Benefits • 28 days annual leave (including bank holidays) • Pension scheme • Professional development opportunities • Supportive and collaborative working environment • Career progression opportunities • Free onsite parking How to Apply If you are passionate about compliance, governance, and driving organisational excellence, we would love to hear from you. Apply today and be part of a team committed to maintaining the highest standards of quality and compliance

Job Title: Estate & Lettings Agent Tutor Salary: £40-£45k depending on experience Location: Home-based, with travel as required Role Overview The Estate & Lettings Agent Tutor will manage a caseload of apprentices, providing high-quality training, coaching and mentoring to support successful achievement of their apprenticeship and progression to gateway and end-point assessment. Key Responsibilities Deliver engaging, high-quality training and support to apprentices. Manage a caseload and monitor learner progress and achievement. Conduct regular reviews with apprentices and employers. Set targets, identify skills gaps and provide appropriate support. Provide feedback and help apprentices prepare for gateway and end-point assessment. Maintain accurate learner records and complete required documentation. Build positive relationships with apprentices, employers and colleagues. Identify learners at risk and implement appropriate improvement plans. Support English, maths, digital skills and wider employability development. Contribute to quality improvement, team activities and business development. Maintain current industry knowledge and comply with safeguarding, Ofsted and company requirements. You will deliver the following: Level 2 Junior Estate Agent Level 3 Housing & Property Management Level 4 Senior Housing & Property Management Person Specification Essential: GCSE English and maths at grade 4–9 or equivalent. Level 3 teaching qualification (AET/PTLLS or equivalent). CAVA and/or IQA qualification. Relevant subject knowledge or qualification. Full UK driving licence and access to a vehicle. Experience delivering training and supporting learners. Knowledge of Ofsted requirements and quality standards. Strong communication, organisation and time-management skills. Good IT skills, including Microsoft Office and online learning platforms. Ability to work independently and as part of a team. Desirable: Experience delivering Functional Skills English and maths. Curriculum and resource development experience. * Experience using platforms such as OneFile. Additional requirement: Enhanced DBS check, including Children's Barred List. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

An exciting opportunity has arisen for a Tenant Liaison Officer (TLO) to join a social housing contractor on a contractual basis, working on upgrades with council housing stock throughout the Manchester area. The organisation works closely with housing providers, local authorities and communities to improve homes and create positive outcomes for residents. This is a great opportunity for a customer-focused professional looking to build their career within a growing and purpose-driven organisation. The TLO will act as the main point of contact for residents throughout improvement and regeneration works, you will build strong relationships with residents, coordinate appointments, provide regular updates and resolve concerns, ensuring customers remain informed and supported throughout the works. Key Responsibilities Act as the main point of contact for residents throughout improvement works. Build positive and trusted relationships with customers. Arrange appointments and coordinate access with site and operational teams. Keep residents informed of works, timescales, changes and potential disruption. Conduct customer visits and proactively address concerns. Support vulnerable residents and ensure their needs are considered. Handle customer enquiries, complaints and service requests professionally. Work with operational teams to resolve issues quickly and effectively. Maintain accurate customer records and case management information. Collect customer feedback and support customer satisfaction monitoring. Work with clients, site teams and community stakeholders to deliver positive outcomes. Contribute to service improvements and a strong customer-first culture. Essential Experience Experience in a customer-facing, tenant liaison or customer experience role. Experience handling customer enquiries, complaints and challenging situations. Strong communication, relationship-building and problem-solving skills. Experience working in a fast-paced environment, managing multiple priorities and deadlines. Experience within social housing, planned maintenance, construction, regeneration or property services is highly desirable. Experience working with housing associations, local authorities or public sector clients is advantageous. Understanding of customer service, complaint handling and customer satisfaction. Good understanding of data protection, confidentiality and accurate record keeping. Knowledge of social housing or regeneration environments is advantageous. Confident working with customers on site and across multiple stakeholders. Full UK driving licence. What's on Offer £17-21 P/H Temp/Perm Car allowance Excellent training, development and career progression opportunities Opportunity to join a growing regeneration business Customer-focused role supporting communities and improving homes

HR Manager Placement Programme | £28K–£55K+ | Job Placement Programme Please note this is a training course, and fees apply. Job Guarantee Complete the programme and get a job, or get your course fees back. Ready for a career change? ITOL Recruit’s HR Manager Job Programme is designed for individuals looking to move into Human Resources with no prior experience required. No prior experience required. Train online at your own pace and land your first HR Manager role in as little as 1–3 months. Salary Expectations: HR Administrator: £30,000+ HR Assistant: £35,000+ HR Officer: £35,000+ HR Manager: £55,000+ Senior HR roles: £60,000+ We Get You Hired We’re not new to this. ITOL Recruit has over 15 years’ experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: Accrediation by the Chartered Institute of Personnel & Development (CIPD) Covers recruitment, employee relations, HR systems, and more for practical experience Professional CV and LinkedIn optimisation Dedicated recruitment support until you’re placed Ready to Start? Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources

Social Value Opportunity A leading multidisciplinary consultancy is looking to appoint a Social Value Consultant in one of their Northern offices. This is a great opportunity for someone with experience across social value, sustainability, CSR or community engagement to take ownership of social value delivery across a varied portfolio of projects. You'll work closely with multidisciplinary project teams, clients and community partners to turn social value commitments into practical initiatives that deliver measurable, lasting benefits. The role will cover projects connected to offices across Newcastle, Manchester, Liverpool and Leeds, providing the opportunity to build a strong network across the North. The role Manage a portfolio of social value programmes across a range of projects and sectors. Monitor programme performance, costs, risks and progress against agreed targets. Identify opportunities to strengthen social value within projects and client work. Develop and deliver initiatives that create positive economic, social and environmental outcomes. Build relationships with clients, community groups, schools, charities, social enterprises and local businesses. Collect, analyse and report social value data and outcomes. Support project and bid teams with social value strategies and community plans. Coordinate stakeholder engagement, visits, events and community programmes. Work collaboratively with multidisciplinary teams to develop project-specific initiatives. Produce case studies, communications and thought leadership content showcasing social value activity. Help ensure projects deliver a meaningful and lasting legacy within the communities where they operate. About you You'll be passionate about social value and confident working with a wide range of stakeholders. You'll understand how to take social value commitments from strategy through to delivery, while being comfortable managing data, projects and relationships. Ideally, you'll have: Previous experience delivering social value, community engagement, CSR or sustainability initiatives. Experience in a role such as Social Value Manager, Social Value Coordinator, Social Value Officer, Section 106 Officer or a similar position. Experience within sectors such as construction, professional services, consultancy, government, sustainability, training or skills development. Strong project management and analytical skills. Excellent written and verbal communication skills. Strong relationship-building and networking abilities. The confidence to engage with and influence clients, colleagues and external stakeholders. Excellent attention to detail and the ability to manage multiple projects and priorities.For anyone looking to develop their career in social value and work across a varied portfolio of projects, this offers the opportunity to take genuine ownership while working with clients, communities and multidisciplinary teams across the North. To find out more, contact Ethan Williams on (phone number removed) or click apply

Careers and Employability Officer UK Management College Contract: Full-time, permanent. Location: Manchester campuses, with regular travel to Derby, Newcastle (North Shields) and Sunderland. Working pattern: Fully campus based. Occasional evening work is required for careers events, with time off in lieu in line with College policy. Salary: £30,000 to £33,000 Please note: Remote or Hybrid working is not available Help our students take their next step into work UK Management College is looking for a proactive and approachable Careers and Employability Officer to help students build the confidence, skills and connections they need to progress into employment, further study or enterprise. This is an opportunity to join a new and developing service and play a practical role in shaping careers support across our campuses. About UK Management College UK Management College is an independent higher education college delivering honours degrees with an integrated Foundation Year in partnership with its awarding universities. We support students across our Manchester campuses, Derby, Newcastle (North Shields) and Sunderland, studying subjects including business and management, digital marketing, health and social care, early childhood, creative industries and psychology. Many of our students are mature learners, the first in their family to enter higher education, speak more than one language, or balance study with work and caring responsibilities. We are committed to helping students continue and complete their studies and progress into graduate-level employment or further study. About the role Working within Student Engagement and Career Development, alongside the Centre for Career Development, Enterprise and Innovation, you will deliver practical careers advice and employability activities, develop employer relationships and help ensure that students across all campuses can access relevant support. You will work closely with the Student Engagement and Career Development Manager, Personal Academic Tutors, Course Directors, course teams and other College colleagues. Key responsibilities Provide one-to-one and group support on career planning, CVs, job applications, interview preparation, networking, LinkedIn and transferable skills. Help students explore career pathways linked to their courses and provide accessible information suited to mature learners and students facing barriers to education or employment. Run drop-in sessions and bookable appointments across campuses, and follow up referrals from Personal Academic Tutors and course teams. Plan and deliver careers activity across the College, including Careers Week, employer talks and panels, sector events, graduation and celebration activities, and events for Foundation Year students. Work with academic teams, Personal Academic Tutors, Wellbeing and EDI colleagues and the Student Association to make careers activity relevant and accessible to students. Build and maintain relationships with employers, community organisations and alumni to create opportunities such as placements, work experience, insight visits, guest speakers, live briefs and mentoring. Prepare students for placements and work experience, support required insurance, health and safety and safeguarding checks, and monitor progress with students and employers. Support student enterprise and mentoring programmes, including recruiting and matching mentors, inducting participants, coordinating activity and collecting feedback. Maintain careers information on the College website and student app, and develop practical resources such as guides, templates, recorded sessions and course-specific career maps. Provide Personal Academic Tutors with careers resources and briefings they can use with their students. Keep accurate records of appointments, referrals, attendance, employer engagement, placements and outcomes; support feedback collection, reporting and preparation for graduate outcomes reporting. Work to agreed priorities, represent the College professionally and follow policies relating to data protection, safeguarding, Prevent, equality, diversity and inclusion, confidentiality and health and safety.About you You will bring a student-focused approach, strong organisation and the confidence to deliver engaging support and activities across multiple campuses. Essential Criteria A degree, Level 6 qualification or equivalent professional experience in careers, employability, education or training. Experience supporting people from a range of backgrounds, including people facing barriers to education or employment. Experience producing information, learning or training resources and delivering sessions to groups. Experience maintaining accurate records and producing straightforward reports. Clear, approachable communication skills and the ability to build effective relationships with students, colleagues, employers and external partners. Confidence presenting to and engaging groups, with strong planning and organisational skills and the ability to manage a varied workload across several campuses. Confident use of Microsoft 365, including Excel, Teams, SharePoint and PowerPoint, and willingness to learn College systems. Understanding of confidentiality, data protection, safeguarding and equality, diversity and inclusion in work with students and employers. Commitment to impartial careers advice, inclusion, respect and integrity, and the ability to use initiative while recognising when advice or approval is needed. Willingness and ability to travel regularly between the campuses and work occasional evenings for events, as well as undertake relevant training and professional development. Desirable criteria A careers information, advice and guidance qualification at Level 3 or above. A teaching, training or assessing qualification. Membership of, or willingness to join, the Career Development Institute. Experience working with employers or external partners to develop placements, work experience or mentoring opportunities. Experience in higher education, further education or widening participation. Experience coordinating events across multiple sites or maintaining web and app content. Knowledge of graduate and regional labour markets, the sectors relevant to the College’s courses, or the Matrix standard for information, advice and guidance.The appointment is subject to right-to-work checks, references and a Disclosure and Barring Service check at the level required for student-facing posts. How to apply Please apply through the UK Management College careers page. In your application, explain how your experience and skills meet the essential criteria listed above. The closing date and interview arrangements will be confirmed by Human Resources. UK Management College is committed to inclusion and to supporting students from a wide range of backgrounds. We welcome applications from candidates who share this commitment and want to help students realise their potential

ACCOUNTS PAYABLE AND PROCUREMENT OFFICER Location: Manchester Reporting to: Head of Finance Contract Type: Full-Time, Permanent Purpose of Role To deliver an efficient, accurate and well-controlled purchase-to-pay service for the organisation, combining responsibility for the Accounts Payable function with the coordination of procurement and purchasing activity. The postholder will ensure that goods and services are sourced compliantly and achieve value for money, and that supplier invoices and payments are processed accurately, on time and in line with the organisation’s financial regulations and controls. The role will act as the first point of contact for purchasing and supplier payment matters, working closely with budget holders, internal departments, suppliers and the wider Finance Team to maintain accurate financial records, strong supplier relationships and a high level of service to stakeholders. Main Responsibilities Procurement and Purchasing Act as the first point of contact for purchasing queries, advising budget holders on the organisation’s procurement policy, financial regulations and approval thresholds. Review and process purchase requisitions and raise purchase orders on the finance system, ensuring they are appropriately authorised, within budget and correctly coded before orders are placed. Obtain and evaluate quotations in line with procurement thresholds, comparing price, quality, delivery and service to support value-for-money purchasing decisions. Support tender exercises for higher-value purchases, including helping to prepare specifications and tender documents, issuing requests for quotation, coordinating evaluations and keeping a clear record of the process. Carry out due diligence on new suppliers before approval, including checks on financial standing, insurance, data protection and modern slavery compliance as appropriate. Maintain the approved supplier list and a register of contracts, monitoring contract end and renewal dates and alerting budget holders in good time. Monitor supplier performance and service levels, working with budget holders to address delivery, quality or pricing issues and to resolve disputes. Identify opportunities to consolidate spend, make use of sector purchasing frameworks where appropriate, and negotiate improved pricing and terms with suppliers. Produce regular spend analysis and procurement reports for the Head of Finance, highlighting savings achieved, off-contract spend and any non-compliance with policy.Accounts Payable Process supplier invoices accurately and efficiently, ensuring they are appropriately authorised, coded and posted to the accounting system. Match invoices against purchase orders, goods received records, contracts and supporting documentation, resolving discrepancies with suppliers and budget holders. Ensure invoices are processed in accordance with the organisation’s financial policies, procedures and approval controls. Respond promptly and professionally to supplier queries, investigating and resolving issues relating to orders, invoices, payments and account balances. Reconcile supplier statements regularly and investigate and resolve outstanding or disputed items. Prepare and process regular supplier payment runs, ensuring payments are accurate, properly approved and made within agreed payment terms. Maintain accurate supplier records, including setting up new suppliers and updating existing supplier details, with independent verification of any change to bank details to prevent fraud. Monitor outstanding invoices and aged creditors, ensuring queries and aged items are followed up and resolved promptly.Finance, Controls and Compliance Assist with month-end and year-end finance activities, including creditor reconciliations, accruals, commitments and reporting as required. Ensure all purchasing and payment transactions are supported by appropriate documentation and maintain a clear audit trail. Operate within appropriate segregation of duties between ordering, approval, receipting and payment, and declare and escalate any potential conflicts of interest. Assist with responding to internal and external audit queries relating to procurement and Accounts Payable. Help to keep procurement and purchase-to-pay procedures, guidance and templates up to date, and support budget holders through guidance and training. Identify opportunities to improve purchase-to-pay processes, efficiency and controls, including better use of finance system functionality. Maintain confidentiality when dealing with financial, supplier and commercially sensitive tender information. Take ownership of professional development and actively seek opportunities to develop knowledge and skills relevant to the role.Scope of Role Develop a good understanding of the organisation’s financial regulations, procurement policy, purchasing processes and the wider education environment, so that expenditure is compliant, represents value for money, and is accurately recorded and appropriately authorised. Use initiative and sound judgement when reviewing purchase requests, evaluating quotations, coding expenditure and resolving supplier queries, escalating matters to the Head of Finance or an appropriate senior colleague where necessary. Work within established financial controls and delegated authorities, ensuring compliance with relevant organisational policies and procedures. Build effective working relationships with internal budget holders and external suppliers, balancing a responsive service with compliance and value for money. Personal Profile Previous experience working within an Accounts Payable, purchasing or procurement, or transactional finance environment. Strong attention to detail and a high level of accuracy. Good numerical and analytical skills, including the ability to compare quotations and analyse spend data. Excellent written and verbal communication skills, including drafting clear specifications and supplier correspondence. Confident negotiating with suppliers and dealing with internal stakeholders at all levels, including constructively challenging purchases that do not follow policy. Ability to investigate discrepancies and resolve queries effectively. Well organised, with the ability to prioritise and manage competing deadlines. Ability to work independently while also contributing effectively as part of a wider Finance Team. Proactive approach with the ability to take ownership of tasks and follow them through to completion. Strong IT skills, including Microsoft Excel and experience using accounting, finance or purchasing systems. Commitment to integrity, impartiality and confidentiality, and to working in accordance with financial controls and procedures. An interest in working within the education sector and supporting the organisation’s wider objectives. Preferred Qualifications & Experience Experience in Accounts Payable, purchasing or procurement, ideally covering both areas. Previous experience within the education, charity, public sector or other not-for-profit environment would be advantageous. AAT qualification (or studying towards it) and/or a CIPS qualification (or willingness to work towards one) is desirable. Experience of obtaining and evaluating quotations, supporting tender exercises or managing supplier contracts. Awareness of UK public procurement rules (including the Procurement Act 2023) and education sector purchasing frameworks would be advantageous. Good working knowledge of Microsoft Excel, including formulas, sorting, filtering, pivot tables and reconciliations. Experience using an accounting or ERP system, including purchase order functionality. Understanding of purchase-to-pay processes and financial controls

EXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 60,000 employees spanning six continents. For more information, visit www.exlservice.com. Role Title: Service Development Manager Location: Manchester, United Kingdom Employment Type: Permanent Contact Centre Operating Hours: 8am-8pm 7/365 days per year. Shiftwork applies. • As Service Development Manager, you will oversee the evolution of the service desk, working with our offshore teams to integrate Learning and Development (L&D), Quality Assurance (QA), Business Continuity and Regulatory Compliance to support high-volume operations in the client environment for SMETS and Switching services., • Reporting to the Service Centre Manager, this role will ensure that our colleagues are equipped to handle client requirements and deliver service excellence across the utilities industry., • You will partner closely with the Customer, Change and Continuous Improvement Manager and the Service Desk Performance Manager to align site capabilities with operational KPIs, contributing to the smart meter ecosystem., • Leading site development initiatives, including the creation of a SMART Academy of progression across the employee life cycle, from new starter to retirement., • Acting as the responsible owner of content for the client knowledge hub., • Designing and delivering L&D programmes for service desk teams, focusing on smart meter technologies, query resolution and compliance training to maintain high operational standards., • Using our digital QA systems to evolve and monitor service desk performance, conducting audits on processes, assessing compliance, and executing triage processes., • Ensuring regulatory compliance across the service desk, adhering to OFGEM licence conditions, SEC/REC requirements and cybersecurity standards (ISO 27001, NIST-aligned controls), and preparing for and managing audits, including Independent Compliance Officer (ICO) reviews., • Collaborating on cross-functional projects, such as integrating L&D with continuous improvement efforts and aligning QA metrics with performance dashboards for real‑time insights., • Conducting skills audits and tracking site development KPIs (e.g., training completion rates, audit pass rates, compliance adherence). Reporting progress and driving proactive enhancements., • Working in close partnership with our clients’ knowledge and training teams to ensure alignment and shared best practice., • Monitoring and reporting on customer satisfaction metrics (e.g., Customer Effort Score – CES) and leading a cultural shift from incident triage to continue our pathway of CS transformation, intelligent service, and industry leadership through initiatives that ensure better information and advice, reduce industry waste and enhance connectivity, resilience and efficiency., • Bachelor’s degree in Business Management, Energy Systems or Regulatory Affairs; certifications in QA (e.g., ISO Lead Auditor), L&D (e.g., CIPD), or compliance (e.g., CQA) are preferred., • 7+ years in service/operations management within regulated industries such as energy or telecoms, ideally with hands‑on experience in smart metering, user interfaces or L&D and compliance programmes., • Proven track record in developing L&D programmes and QA systems, ideally involving energy data networks or switching services., • Expertise in regulatory frameworks (OFGEM, SEC) and QA tools for compliant process optimisation; strong project management skills., • Commitment to people development, with experience in training design and delivery and cultivating a compliance‑first culture in line with our zero‑tolerance policies. Ability to drive cultural shifts towards a learning culture., • Analytical mindset for auditing and risk assessment, combined with excellent organisational skills., • A one‑team‑oriented approach, excelling in forging collaborative environments to support our client’s goals., • A market competitive package and a rewarding pension., • EXL provides everyday financial well‑being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories., • At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies., • As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status., • EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP). We are committed to equality, diversity and inclusion and welcome applications from all backgrounds. To be considered for this role, you must already be eligible to work in the United Kingdom. #J-18808-Ljbffr

Health & Safety Officer Placement Programme – no experience needed From £25,000 to £45,000 per annum Trainee Health & Safety Officer – £25,000–£45,000 – Job Programme This is a self-funded programme that leads to employment, fees apply. Job Guarantee Complete the programme and get a job, or get your course fees back. Location: UK Wide (Remote Opportunities Available) Looking to start a career in Health & Safety? We are offering a structured pathway into Health & Safety, designed to help you enter the industry with no prior experience. This opportunity includes training, support, and access to our specialised recruitment support for job roles across the UK. No prior experience required. Train online at your own pace and become job-ready in as little as a few weeks. Our programme includes: Official IOSH Managing Safely Certification Official NEBOSH General Certificate Risk assessment for hands-on experience Professional CV and LinkedIn support Interview preparation Dedicated recruitment support until placed Flexible, affordable, achievable To make things easier, we offer flexible payment options, allowing you to spread the cost of your training over 12 months so you can get qualified without financial pressure. Salary expectations Health & Safety Assistant: £25,000 – £32,000 Health & Safety Officer: £30,000 – £45,000 Progression into senior safety roles with higher earning potential We support you into employment We focus on outcomes, not just training. ITOL Recruit has over 15 years of experience supporting candidates into roles across health and safety, compliance, and risk management roles. From the beginning of your journey to the end, you are supported by qualified tutors, and at the end, our specialised recruitment team helps you secure your first job role. Important: Money-back guarantee applies to candidates who complete and pass all required qualifications, meet programme requirements, and actively engage with the recruitment process. If you do not secure a role within 12 months, you will receive a refund. Full T&Cs available on request. Apply now to get started. TPBN1_UKTJ

Become a British Army Officer and you'll receive:] A starting salary of around £35,925 which will rise to around £42,948 upon completion of one year's training Subsidised accommodation and facilities, increasing your disposable income Free medical and dental health cover Opportunities to continual

Job summaryThis is an exciting opportunity to join our leadership team both within Psychological Therapies and our Mental Health Network. The post holder will become part of the collective leadership team for the network, with an additional specific remit around the leadership of psychological therapies/professions within the network. The post holder will join our Mental Health Network leadership team to provide strategic leadership to our acute and community pathways.They will work closely with the Chief Psychological Professions Officer, the Mental Health Network senior leadership team, the Locality Operational Managers and Commissioners. They will be part of a collaborative and compassion focused leadership team, taking a trauma responsive approach to delivering services. The role has a strategic focus which will require liaison with the wider system, contribution to quality improvement and transformation agendas and leading on the implementation of national guidance and policy in relation to the delivery and governance of psychological therapies.It is also expected that the post-holder will retain a small caseload and provide a specialist clinical role within a psychological service.They will deputise for the Chief Psychological Professions Officer as and when it is appropriate. The post holder will join our Gold on call rota.Main duties of the jobThe post holder will join the senior leadership team in the Mental Health Network. They will be part of a collaborative and compassion focused leadership team, focusing on:Setting Strategic Direction - developing service strategies and plans for improvement that promote consistency in standards and outcomes across our footprint.Delivery and Performance - ensuring accountability and governance are in place within the network and support delivery of the Trust Big Ambitions, strategic objectives, and statutory requirements.Leadership and Support - creating the right culture and environment for high performance. The post holder will provide clear leadership and will be a role model for the delivery of the trust values and culture. They will provide clinical and professional leadership for all psychological therapies staff within the Network and across the Trust where indicated. They will additionally provide clinical and professional advice on psychological practice and provide assurance on the delivery of psychological approaches both within the Network and across the Trust.It is also expected that the post-holder will retain a small caseload and provide a specialist clinical role within a psychological service. They will deputise for the Chief Psychological Professions Officer as and when it is appropriate. The post holder will join our Gold on call rota.About usWe are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our#PennineCarePeopleand do everything we can to make sure we're a great place to work.All individuals regardless of race, age, disability, ethnicity, nationality, sex, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.If you come and work for us we will offer a range of benefits and opportunities, including:Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.Flexible working opportunities to support your work/life balanceAccess to Continued Professional DevelopmentInvolvement in improvement and research activitiesHealth and Wellbeing activities and access to an excellent staff wellbeing serviceAccess to staff discounts across retail, leisure and travelDetailsDate posted16 October 2026Pay schemeAgenda for changeBandBand 8dSalary 94,356 to 108,814 a year PA, pro rata ContractPermanentWorking pattern Full-time Reference number311-O769-26Job locationsTrust HQOldhamOL6 7DSUnited KingdomJob descriptionJob responsibilitiesPlease see attached job description and person specification to support your application for this post.Please refer to the essential criteria in the person specification which will highlight the skills, knowledge and experience you will need to demonstrate in your application, by way of example, to give yourself the best opportunity to be shortlisted.Please note, this is not an exhaustive list. Job description Job responsibilitiesPlease see attached job description and person specification to support your application for this post.Please refer to the essential criteria in the person specification which will highlight the skills, knowledge and experience you will need to demonstrate in your application, by way of example, to give yourself the best opportunity to be shortlisted.Please note, this is not an exhaustive list.Person Specification Skills EssentialSkills in the use of complex methods of psychological assessment, intervention and management.High level ability to communicate effectively at both written and oral level complex, highly technical and clinically sensitive information to clients, their families, carers and a wide range of lay and professional persons within and outside the NHSHighly developed skills in providing consultation to other professional and non professional groupsHigh level skills in clinical and professional supervisionAbility to think and plan strategically at a clinical and service level, where interventions may impact on a range of services and individuals and require longer term objectives and planningAbility to provide teaching, training, advice, consultation and supervision to meet the needs of a wide range of lay and professional people, using a range of formats and materialsAbility to effectively respond to, and cope with, complex client, team and system dynamics and environments, where this may involve high levels of emotional and psychological stress and distressAbility to articulate and represent psychological therapies services perspectives in a range of clinical and professional fora Qualifications EssentialGood honours degree in psychologyEligibility for graduate membership of the British Psychological Society (BPS)Post-graduate doctorate in clinical psychology, (or equivalent for those trained before 1996) as accredited by the BPS including specifically models of psychopathology, clinical psychometrics and neuropsychology, two or more distinct psychological theories and lifespan development psychologyHCPC registered as a practitioner psychologist (clinical)Post-doctoral training in one or more additional specialised areas of psychological practice Experience EssentialAssessed substantial experience of working as a Clinical PsychologistExperience of working with a wide variety of client groups across the whole life course, in various settings including outpatient, community, primary care inpatient and residential care settings. Also including maintaining a high degree of professionalism in the face of highly emotive and distressing problems, verbal abuse and threats of physical abuseExperience of providing a range of complex psychological assessment and interventions using information derived from a variety of sources and requiring highly developed analytic and interpretative skills.Experience of staff, team and service managementExperience of working within environments involving exposure to significant professional, clinical and ethical challenges.Experience of effective multi-agency and disciplinary team working and networking.Experience of clinical and professional management of qualified and pre- qualified clinical psychologists and other psychological therapistsExperience of representing the profession or service in local policy foraExperience of teaching, training and / or professional and clinical supervisionExperience of strategic service development and evaluation Knowledge EssentialKnowledge of legislation and its implications for both clinical practice and professional management in relation to the client group and mental healthAwareness of relevant professional guidelines and standards for the provision of psychological services and ability to interpret and implement the same in practice and service delivery Person Specification Skills EssentialSkills in the use of complex methods of psychological assessment, intervention and management.High level ability to communicate effectively at both written and oral level complex, highly technical and clinically sensitive information to clients, their families, carers and a wide range of lay and professional persons within and outside the NHSHighly developed skills in providing consultation to other professional and non professional groupsHigh level skills in clinical and professional supervisionAbility to think and plan strategically at a clinical and service level, where interventions may impact on a range of services and individuals and require longer term objectives and planningAbility to provide teaching, training, advice, consultation and supervision to meet the needs of a wide range of lay and professional people, using a range of formats and materialsAbility to effectively respond to, and cope with, complex client, team and system dynamics and environments, where this may involve high levels of emotional and psychological stress and distressAbility to articulate and represent psychological therapies services perspectives in a range of clinical and professional fora Qualifications EssentialGood honours degree in psychologyEligibility for graduate membership of the British Psychological Society (BPS)Post-graduate doctorate in clinical psychology, (or equivalent for those trained before 1996) as accredited by the BPS including specifically models of psychopathology, clinical psychometrics and neuropsychology, two or more distinct psychological theories and lifespan development psychologyHCPC registered as a practitioner psychologist (clinical)Post-doctoral training in one or more additional specialised areas of psychological practice Experience EssentialAssessed substantial experience of working as a Clinical PsychologistExperience of working with a wide variety of client groups across the whole life course, in various settings including outpatient, community, primary care inpatient and residential care settings. Also including maintaining a high degree of professionalism in the face of highly emotive and distressing problems, verbal abuse and threats of physical abuseExperience of providing a range of complex psychological assessment and interventions using information derived from a variety of sources and requiring highly developed analytic and interpretative skills.Experience of staff, team and service managementExperience of working within environments involving exposure to significant professional, clinical and ethical challenges.Experience of effective multi-agency and disciplinary team working and networking.Experience of clinical and professional management of qualified and pre- qualified clinical psychologists and other psychological therapistsExperience of representing the profession or service in local policy foraExperience of teaching, training and / or professional and clinical supervisionExperience of strategic service development and evaluation Knowledge EssentialKnowledge of legislation and its implications for both clinical practice and professional management in relation to the client group and mental healthAwareness of relevant professional guidelines and standards for the provision of psychological services and ability to interpret and implement the same in practice and service deliveryDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).Employer detailsEmployer namePennine Care NHS FTAddressTrust HQOldhamOL6 7DSUnited KingdomEmployer's websiteEmployer detailsEmployer namePennine Care NHS FTAddressTrust HQOldhamOL6 7DSUnited KingdomEmployer's website

Sparta Global is looking for passionate and committed individuals who want to kickstart a career in technology! You must be willing to complete full-time training in our Business Solutions programme and will then be assigned to work in a junior role with one of our trusted client partners as a 'Spartan' consultant. We are building for exciting future opportunities, your application will be reviewed accordingly, aligning to availability and requirements ensuring we can match the right candidates to the right roles. We are seeking Business Solutions consultants to join our team and help our clients navigate the rapidly evolving world of business, helping our clients to solve issues, create value, maximise growth and improve business performance. In this role, you will use your expertise to identify and solve complex problems, assess the business needs of our clients, and provide strategic guidance on how to best utilise technology and other solutions to meet their goals. You will embark on a transformative development journey that combines academic learning, coaching, mentorship, real-world client projects, and continuous growth opportunities across a variety of industries and sectors. As you progress through client projects you will have the opportunity to gain further qualifications along the way that will give you the chance to level up your skills as you take on a variety of roles including Business Analyst, Project Manager, Project Support, PMO (Project Management Officer), Scrum Master and Product owner. How it works: Learn : Complete a period of full-time Academy training when you join Sparta Global. All training is delivered remotely by our team of industry-professional trainers and is paid from day one. Work: At the successful completion of training, you will become a 'Spartan' consultant and be available for assignment to work with one of our clients as a Business Solutions Consultant! Grow: You'll work with our client for up to 24 months, be able to access upskilling, salary increases, and are then available to convert to a full-time employee with your assigned employer. How to apply: Our recruitment process is simple and supportive, and we encourage people from all demographics and backgrounds to apply. You do not need to have prior experience of working in tech or studying a STEM subject at a high level. Apply online - Our team of Recruiters will review your application and invite you to the next stage if you showcase the right aptitude for success. Complete online assessments and a first-stage interview - These assessments are testing your aptitude for learning, not what you know. Show us your potential and then your personality in a face-to-face interview. Final competency-based interview - Demonstrate your collaborative skills, problem-solving abilities, and growth mindset to secure your spot in the Academy. Person specification: This role would ideally suit someone with a passion for technology and innovation, excellent communication and problem-solving skills, and with 6-12 months transferable experience. Despite having this experience, you're still driven and motivated to continuously learn, progress and expand your skills and establish a successful long-term career that can offer variety. We're also seeking passionate individuals who align with our values: Empathy & Diversity - Integrity, respect, and a commitment to inclusivity. Drive - A goal-oriented mindset with a passion for growth. Collaboration - A team-focused approach with a desire to build strong relationships. Innovation - Curiosity, creativity, and openness to new ideas. Flexibility - Adaptability and resilience in a fast-paced industry. Eligibility: As a Sparta Global Consultant, you will be deployed to work with one of our client partners at the completion of your training. For this reason, candidates must be open to relocation/commuting for client site deployments and remote work cannot be guaranteed. Applicants must have the right to work in the UK (British/Irish Citizenship, EU Settled Status, or Permanent Visa Holder) and unfortunately, we are unable to sponsor visas at this time. About Sparta Global: Sparta Global is a technology services and education company, specialising in hiring, training, and deploying the next generation of leaders across in-demand technology and business skills. Over the past decade Sparta Global has helped more than 3000 people kickstart a career in technology, supporting graduates, non-graduates, career changers, returners, and ex forces personnel to develop exciting careers with our network of 100+ employers across public sector, financial services, and commercial. In 2024, Sparta Global was an awarded a King's Award for Enterprise for Promoting Opportunity, adding to its accolades as a Top 20 Employer for Social Mobility, B Corp accredited business for sustainability, and Princess Royal Training Award winner. The Benefits: Free training - paid from day one Performance-based reviews every six months to discuss salary increases Referral bonuses No exit fees --------- 20 days of annual leave + bank holidays An extra day off for your birthday Pension scheme Eye care support Death-in-service cover Cycle-to-work scheme Season ticket loan Employee Assistance Programme Personal development budget Access to alumni and professional networks Opportunities to become a brand ambassador Don't wait to kickstart a career in technology, grab your opportunity to train and work with Sparta Global today! TPBN1_UKTJ

Summary of the role: As Service Development Manager, you will oversee the evolution of the service desk, working with our offshore teams to integrate Learning and Development (L&D), Quality Assurance (QA), Business Continuity and Regulatory Compliance to support high-volume operations in the client environment for SMETS and Switching services. Reporting to the Service Centre Manager, this role will ensure that our colleagues are equipped to handle client requirements and deliver service excellence across the utilities industry. You will partner closely with the Customer, Change and Continuous Improvement Manager and the Service Desk Performance Manager to align site capabilities with operational KPIs, contributing to the smart meter ecosystem. Responsibilities As part of your duties, you will be responsible for: Leading site development initiatives, including the creation of a SMART Academy of progression across the employee life cycle, from new starter to retirement. Acting as the responsible owner of content for the client knowledge hub. Designing and delivering L&D programmes for service desk teams, focusing on smart meter technologies, query resolution and compliance training to maintain high operational standards. Using our digital QA systems to evolve and monitor service desk performance, conducting audits on processes, assessing compliance, and executing triage processes. Ensuring regulatory compliance across the service desk, adhering to OFGEM licence conditions, SEC/REC requirements and cybersecurity standards (ISO 27001, NIST-aligned controls), and preparing for and managing audits, including Independent Compliance Officer (ICO) reviews. Collaborating on cross-functional projects, such as integrating L&D with continuous improvement efforts and aligning QA metrics with performance dashboards for real-time insights. Conducting skills audits and tracking site development KPIs (e.g., training completion rates, audit pass rates, compliance adherence). Reporting progress and driving proactive enhancements. Working in close partnership with our clients' knowledge and training teams to ensure alignment and shared best practice. Monitoring and reporting on customer satisfaction metrics (e.g., Customer Effort Score – CES) and leading a cultural shift from incident triage to continue our pathway of CS transformation, intelligent service, and industry leadership through initiatives that ensure better information and advice, reduce industry waste and enhance connectivity, resilience and efficiency. Qualifications Qualifications and experience we consider to be essential for the role: Bachelor's degree in Business Management, Energy Systems or Regulatory Affairs; certifications in QA (e.g., ISO Lead Auditor), L&D (e.g., CIPD), or compliance (e.g., CQA) are preferred. 7+ years in service/operations management within regulated industries such as energy or telecoms, ideally with hands-on experience in smart metering, user interfaces or L&D and compliance programmes. Proven track record in developing L&D programmes and QA systems, ideally involving energy data networks or switching services. Skills and Personal attributes we would like to have: Expertise in regulatory frameworks (OFGEM, SEC) and QA tools for compliant process optimisation; strong project management skills. Commitment to people development, with experience in training design and delivery and cultivating a compliance-first culture in line with our zero-tolerance policies. Ability to drive cultural shifts towards a learning culture. Analytical mindset for auditing and risk assessment, combined with excellent organisational skills. A one-team-oriented approach, excelling in forging collaborative environments to support our client's goals. As part of a leading global analytics and digital solutions company, you can look forward to: A market competitive package and a rewarding pension. EXL provides everyday financial well-being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories. At EXL , we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies. As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status. EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP). We are committed to equality, diversity and inclusion and welcome applications from all backgrounds. To be considered for this role, you must already be eligible to work in the United Kingdom. TPBN1_UKTJ

Senior Account Officer Salary: £32,950 per year (pro rata) Location: Remote, UK based, with occasional travel 2-3 times a year Working pattern: Full time, 37.5 hours per week Contract: Fixed term, 18 months, with scope for extension subject to funding Reports to: Senior Business Development Manager, Income and Partnerships Role overview NurtureUk is the charity behind the movement to make nurture the norm in education. We help schools remove the social and emotional barriers that stop children learning, through a whole-school approach that makes sure every child can access education. Through the Boxall Profile® and a growing range of tools, training and support, we give schools the evidence and methods to understand every child. We are looking for a Senior Account Officer to look after the Multi-Academy Trusts (MATs) and school groups using the Boxall Profile® Online, our EdTech SaaS tool, and our training. You will own the onboarding, engagement and renewal journey for a growing portfolio of contracts: winning renewals, helping customers get real value from their data and spotting ways to grow accounts. Each contract covers a group of schools and hundreds, sometimes thousands, of children. When a Trust uses the tool well, more children are understood and supported. This is a brand-new role with no existing playbook, so you will build how we onboard, spot risk and turn first-year customers into long-term partners. What you'll be doing Winning renewals and growing accounts Lead renewal activity, including campaigns to groups moving on from our other funded programmes, and meet agreed targets Spot Trusts ready to do more with us, such as moving towards trust-wide National Nurturing Schools Programme (NNSP) training Host open, helpful demo calls for MATs, local authorities and groups of schools Follow up non-payments and lapsed subscriptions sensitively, working with Finance and Products & Services Helping Trusts get started and stay Guide new customers through onboarding, including setting up subscriptions and group accounts Be the main contact for MAT and group customers, resolving user issues quickly Build relationships with Trust senior leaders, sharing engagement data and delivering sessions that improve how the tool is used Own delivery of our service level agreements Knowing the portfolio and acting early Keep a current picture of usage, engagement, adoption and progress against targets Manage risk, stepping in early when an account is disengaged Help customers make sense of their data, recommending training or consultancy as a next step Improving the Boxall Profile® Online for groups Lead continuous improvement of the offer for MAT, group and flexible accounts with the Products & Services team Gather customer feedback and pass it to the Product Manager What you'll bring Account management, customer success or relationship-based sales experience Experience of working towards renewal, retention or income targets Experience of managing a portfolio of small and medium-value subscription contracts Confident use of CRM, subscription or billing systems and reporting tools An understanding of school and MAT structures, or the ability to get up to speed quickly Strong problem-solving, attention to detail and the organisation to manage a renewal pipeline Confidence presenting data clearly to non-technical audiences Clear written and verbal communication, and confidence building relationships with senior leaders Experience in education, EdTech or the not-for-profit sector, Salesforce or the Boxall Profile® would be a bonus What's on offer 25 days annual leave, rising to 30 with service, plus your birthday and the Christmas closure on top £500 personal learning budget and LinkedIn Learning Fully remote working with flexibility around your life Direct access to our senior team, including the CEO, in a flat structure A supportive team culture and work that helps more children get the support they need Additional information You will need the right to work in the UK, safeguarding and data protection awareness, and a commitment to ongoing development. An up-to-date DBS (on the update service) is desirable. To apply, send your CV and answers to four questions (around 250-300 words each): a time you met a renewal or retention target or turned around an at-risk account; a time you changed how you managed customers; a time you worked with other teams to solve a customer problem; and why nurtureuk. We want to hear your own voice and ideas, so please write your answers yourself. Closing date: midday, 2nd November. Interviews are remote, take place week commencing 16th November and include a 15 minute task and 40-45 minutes of structured questions. Let us know if you need any adjustments at any stage. nurtureuk is an equal opportunities employer. We particularly welcome applications from trans, non-binary and gender-fluid people, and from Black, Asian and other minority ethnic candidates, who are under-represented in our team. You may have experience of the following: Senior Account Manager, Customer Success Manager, Senior Customer Success Manager, Renewals Manager, Client Relationship Manager, Key Account Manager, Customer Success Officer, Account Manager, Customer Retention Manager, Customer Engagement Manager JBRP1_UKTJ

Civil Enforcement Officer A role with responsibility, purpose and real impact in your community This is a role for people who value independence, take responsibility seriously, enjoy working outdoors and are motivated to make a positive difference in their local community. As one of our Civil Enforcement Officers - also known as Traffic Wardens or Parking Attendants - you'll help keep streets safe, accessible and fair for everyone. Every day is varied and engaging, requiring accountability, sound judgement and the ability to work outdoors in all weathers while playing an important part in supporting the public. What you'll be doing: • Patrolling streets and car parks with confidence and professionalism, • Supporting the public with clear, helpful guidance, including advice on where to park safely, • Spending extended periods outdoors on your feet, staying active in all weather conditions, • Encouraging fair and safe parking by issuing notices when required, • Helping to keep traffic moving and neighbourhoods accessible, • Reporting issues such as abandoned vehicles or blocked access points, • Working in partnership with local authorities and councils, • Acting with integrity and contributing to a safer, more welcoming community What makes a great Civil Enforcement Officer: • Enjoy working alone for extended periods and value being part of a supportive team, • Physically resilient and happy outdoors in all weathers, • A high level of self-motivation and accountability, • Strong people skills with a calm, professional, approachable manner, • Care about fairness, community safety and doing the right thing, • Confident and consistent when dealing with challenges, • Full UK driving licence is essential for this role as driving is a requirement What's in it for you: • Flexible shift patterns for work–life balance, • Competitive leave and family-friendly benefits, • Full training, development and uniform, • Health and well-being support and gym discounts, • Retail, travel and leisure perks, • Green travel schemes, • Pension and Death in Service benefit, • Recognition for the important work you do Apply online today or head to the link below for more details about being a Civil Enforcement Officer: Become a CEO | Marston Holdings Ltd About Us: Marston Holdings, together with our NSL brand, is deeply rooted in the communities we serve. We provide smart, technology-enabled services that help local people, neighbourhoods and councils function safely and smoothly every day. Our teams are a familiar, supportive presence on the streets - working closely with residents, visitors and partners to keep public spaces moving, accessible and welcoming for everyone. All offers are subject to DBS clearance. We are an equal-opportunity employer committed to inclusion and fairness for all INDT JBRP1_UKTJ

Location: Manchester, UK (Manchester Science Park) – with frequent travel (including to Houston, Texas, USA) Reports to: Chief Scientific Officer (Project Director), with day-to-day technical liaison to the Technical Director Contract: Permanent, full-time Start date: September 2026, or by negotiation to accommodate PhD completion Salary: Dependent on experience Funding: Year 1 funded through the Innovate UK Biomedical Catalyst Post-Accelerator grant (ATC-Heart project); ScubaTx intends this to be an ongoing, permanent role supporting continued US commercial deployment beyond the grant period ScubaTx's Active Temperature Control (ATC-Heart) platform is moving from laboratory-validated device into real-world deployment with an Organ Procurement Organisation (OPO) and clinical partners in Houston, Texas. The Medical Liaison Scientist (MLS) will be ScubaTx's dedicated, on-the-ground representative for this deployment: coordinating day-to-day activity with LifeGift and Houston-based clinicians, translating technical and clinical performance into commercial value, and ensuring the system integrates smoothly into existing OPO and transplant workflows. This is a new, dedicated role rather than an extension of an existing one. The project requires sustained, continuous on-the-ground presence in Houston throughout the real-world deployment phase – a level of engagement that cannot be provided alongside the existing part-time, ad hoc or strategic-oversight commitments of the CEO, CSO and Technical Director. • Coordinate day-to-day logistics of ATC-Heart deployment with LifeGift (Houston OPO) and Texas-based clinical partners (Texas Heart Institute, Texas A&M/EnMed)., • Provide on-site training and workflow-integration support for OPO recovery teams and transplant clinicians, working with the Technical Director on device troubleshooting where required., • Monitor, record and quality-check device performance, reliability and usability data generated during real-world transport and preservation., • Support ScubaTx's relationships with OPO staff, transplant surgeons and coordinators, serving as an accessible and professional day-to-day contact throughout the project., • Build and maintain relationships with Houston-based clinicians and OPO leadership, representing ScubaTx professionally at customer sites., • Maintain a clear feedback loop between the field and the UK technical and commercial teams., • Support structured customer insight gathering (workflow requirements, adoption criteria, procurement decision drivers)., • Analyse real-world performance and usability data generated during deployment., • Contribute data collection and analysis in support of the quantified customer value model, working under the direction of the Project Director., • Produce regular field reports and contribute to milestone and stage-gate reporting to the Project Director., • Support development of customer-facing training materials and clinician communication resources., • Contribute to conference presentations and publications of project findings (e.g. ISHLT, AOPO), subject to commercial confidentiality., • Prepare and maintain product materials for clinical interactions, including leaflets, slide decks and other resources to support customer-facing activities., • Support the design and execution of further evidence-generating initiatives as identified by the Project Director., • Assist in drafting and reviewing publications and scientific communications in collaboration with clinicians and academic scientists. This role is based in ScubaTx's Manchester office but requires frequent travel to Houston, Texas, concentrated during the real-world deployment phase of the project (approximately November 2026 – June 2027): • During the deployment phase: on-the-ground presence in Houston of approximately one week in every four to six weeks, with more frequent trips around key training and deployment milestones., • Before and after this window: shorter, more occasional visits for relationship-building, planning and follow-up., • Occasional additional travel to other US sites or relevant conferences as required., • Candidates must be able to travel to, and undertake business activity in, the United States (e.g. via ESTA/B-1 or equivalent business travel authorisation)., • Degree (BSc, MSc, or PhD, including candidates in the final stages of thesis completion) in a relevant life sciences, biomedical engineering, clinical or related discipline., • Experience in a clinical, medical device or life-sciences commercial environment, ideally involving direct interaction with clinicians, hospital or procurement staff. Relevant doctoral research experience in a life sciences or clinical context will be considered equivalent., • Strong data analysis skills (e.g. Excel and/or statistical software), with the ability to translate technical and clinical data into clear commercial insight., • Excellent written and verbal communication skills, comfortable liaising confidently with senior clinicians and OPO leadership., • Willingness and ability to travel frequently and independently to the USA, as set out above., • Self-motivated and comfortable operating with significant autonomy while based remotely from the core UK team., • Familiarity with organ transplantation, organ preservation, or OPO operations., • Experience with medical device field deployment, clinical evaluations, or post-market surveillance., • Understanding of US healthcare and transplant procurement/reimbursement pathways., • Prior experience supporting an early-stage or scale-up medtech company. ScubaTx is a Manchester- and Houston-based medical device company developing the Active Temperature Control (ATC) platform: a reusable, plug-and-play system that actively regulates and maintains precise, tuneable temperatures for donor organs during transport, alongside proprietary oxygen persufflation technology. ATC-Heart, the company's first product application, is approaching FDA 510(k) submission and initial US commercial deployment. This role is central to that transition from late-stage development into real-world clinical use. #J-18808-Ljbffr

Oldham College is one of the largest further education providers in Greater Manchester, supporting thousands of students each year to develop the skills, knowledge, and confidence they need for their future. We work closely with local employers, universities, and community partners to deliver education and training that meets the needs of our region. Our staff play a vital role in creating a supportive, inclusive environment where students and colleagues can thrive. Every role at the College contributes to helping people achieve their potential. ABOUT THE ROLE We are seeking a committed Inclusion Hub Officer to support the effective delivery of College services and priorities. KEY RESPONSIBILITIES In this role you will: • Lead the day-to-day running and promotion of the Inclusion Hub as an accessible, learner-facing support space., • Manage the booking system for rooms and the agile learning space, keeping availability visible across the college., • Keep the Hub welcoming, organised and purposeful so it supports a range of inclusion interventions., • Charge, check and maintain AT equipment daily, and develop and manage charging stations., • Track stock, availability and returns, and deliver devices to classes and faculty areas, including exam preparation., • Act as first point of contact and champion for learners, signposting them to the right interventions and specialists, and supporting activities and AT demonstrations., • Track attendance, usage and learner engagement, and report on the Hub's usage and impac, • Carry out duties in line with College policies and procedures, including safeguarding and equality commitments SKILLS AND EXPERIENCE We are looking for someone who can demonstrate: • Training or certification related to SEND or inclusion (e.g. dyslexia awareness training, Assistive Technology CPD, Exam Access Arrangement training), • Experience working in an educational or learner-support environment, • Understanding of inclusion, SEND, AT, Exam Access Arrangements or learner support pathways, • Strong organisational skills and ability to manage multiple operational tasks, • Excellent communication skills with staff and learners WHY JOIN US We offer a supportive working environment with opportunities to develop and progress. Benefits include: • 48 days' holiday, supporting work–life balance, including 30 bookable days plus bank holidays, efficiency days, and Christmas closure, • Pension contributions of 16.8%, • Free counselling and wellbeing support, • Retail discounts through our benefits platform, • Enhanced family-friendly policies, • Paid special leave, • Training and development opportunities, • Free breakfast Fridays, • On-site facilities including canteens and a day nursery, • Free parking and electric car scheme, • Cycle to work scheme INCLUSION AND FLEXIBILITY We are committed to equality, diversity, and inclusion and welcome applications from all sections of the community. We are a Disability Confident employer and guarantee an interview to disabled applicants who meet the essential criteria. We support the Armed Forces Covenant and welcome applications from serving personnel, veterans, and military families. Flexible working options may be available depending on the role. SAFEGUARDING The College is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. This role is subject to pre-employment checks, which may include an enhanced DBS check, DfE barred list check, online searches, and references. It is a criminal offence under the Rehabilitation of Offenders Act 1974 to apply for regulated activity roles if barred from working with children or vulnerable adults. USE OF AI IN APPLICATIONS We recognise that candidates may choose to use AI tools to support their application. If you do use AI, please ensure the information you submit accurately reflects your own skills, experience, and achievements. You may be asked to discuss your application during the recruitment process. HOW TO APPLY Please review the job description and person specification and submit your application by the closing date. Join us and be part of a College where together, we invest in your future. JBRP1_UKTJ

Salary expectations: HR Administrator: £30,000 – £50,000 HR Assistant / Officer: £40,000 – £60,000 Progression into senior HR roles with higher earning potential We support you into employment We focus on outcomes, not just training.

Reference: 4837935Job ID: 5420388Posted: 2026-10-19Closing date: 2027-01-17Location: ManchesterSalary: Excellent (per annum)Job type: PermanentWorking pattern: Full time / Flexible workingIndustry: Legal / Private PracticeCompany: HaysConsultant: Oliver GibbonHays office: Manchester — 5th Floor, City Tower, Piccadilly PlazaPhone: 0161 228 7770Email: oliver.gibbon@hays.comYour new firmThis Manchester law firm has an established brand and continues to go from strength to strength.Your new roleThe firm is now looking to appoint a Head of Risk and Compliance. Reporting into the Board, you will be the firm's Money Laundering Reporting Officer. In addition, you will ensure that the firm complies with the Solicitors Regulation Authority Standards and Regulations, advise the firm's COLP, maintain the firm's risk registers, undertake audits and risk assessments and implement and update compliance policies. You will also liaise with the SRA, the Legal Ombudsman and the National Crime Agency as required and will implement training on Anti Money Laundering.What you'll need to succeedYou should be an experienced risk and compliance specialist who is well versed in operating at a senior level. You will have gained experience within a professional services environment and ideally within a law firm. With strong communication skills, you will be adept at forging excellent working relationships with individuals across the firm.What you'll get in returnThis is a fabulous role for a risk and compliance specialist to join a forward thinking and successful law firm. You can look forward to working in a well run law firm that continues to grow. The range of work and the opportunity is impressive and the firm can offer an extremely attractive remuneration package.What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Oliver Gibbon on 07779 025879. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career. #4837935 - Oliver Gibbon

We’re DF Capital – a specialist bank providing award-winning commercial finance, retail finance, and savings products to consumers and small businesses. Based in Manchester, we serve thousands of customers across the UK and into Europe, supporting their ambitions with tailored financial solutions. We help our customers realise their ambitions by doing things differently – combining the agility and innovation of a specialist lender with the security and service standards of a regulated bank. Whether it’s flexible lending structures or straightforward savings options, we focus on what matters most to our customers. In 2025, we launched DF Capital Retail Finance – a subsidiary of DF Capital Bank Limited – to offer specialist hire purchase solutions to retail customers. Our goal is simple: to do the absolute best for our customers, our communities, and each other. The Prudential Risk Senior Manager will be responsible for assisting the CRO in overseeing the bank’s prudential risks, which include capital, liquidity and funding, and partnering Finance and Treasury to ensure that effective controls are in place to identify, manage, and monitor those risks. This is a second-line role reporting to the Chief Risk Officer (CRO), partnering the CFO area and identifying and managing risks associated with DF Capital’s strategy and business plans. DF Capital is passionate about providing employees with the right training and support to help them excel in their roles and future careers. We are confident that an applicant with the right attitude and drive will succeed in this role. The ideal candidate will have had exposure to both capital and liquidity, but someone with strong, practical experience of only one of these should not be but off, as the CRO has strong technical experience and is willing to coach the candidate if they possess independent thinking, a can do attitude and want to positively contribute to the business. The role offers broad exposure to entities, issues and both working capital and consumer finance. Duties include: • 2LOD oversight of capital, liquidity and funding risk;, • Supporting the implementation, embedding, and continuous development of DF Capital’s Risk Management Framework;, • Contributing to the definition and ongoing calibration of capital, liquidity and IRRBB risk appetites;, • Second line review and challenge of the firm’s ICAAP, ILAAP, Recovery Plan, Resolution Pack, and the bank and retail entities’ Solvent Wind-down Plans;, • Supporting horizon scanning of emerging risks;, • Leading the second line review and challenge of regulatory reporting;, • Monitoring new developments in prudential regulation;, • Assisting with the design, documentation, and operation of second line oversight processes that support the Risk Management Framework;, • Supporting the preparation of reports detailing key findings from second line reviews, any systemic risk issues and common themes, and prescribing appropriate, relevant and pragmatic corrective actions; and, • Preparing and developing second line risk and compliance Management Information (MI) including regular reporting to senior management and committees, such as on risk appetite monitoring., • Strong knowledge of prudential risk management and prudential regulation (PRA);, • Experience of drafting or reviewing an ICAAP or ILAAP;, • Experience working in a risk function at a bank or relevant consultancy experience or experience working at the regulator;, • Highly numerate, with strong attention to detail and excellent analytical skills, including strong Excel skills;, • Ability to think creatively, problem solver;, • Strong planning and organisational skills;, • Ability to communicate your ideas clearly through presentations and risk reports., • Private medical insurance for you and your Family, • 10% Employer pension contribution, • 30-day annual leave entitlement plus Bank/Public Holidays, • Free Gym Membership, • Discretionary annual bonus, • Discretionary share awards, • Life Assurance, • Income Protection, • Save As You Earn company share acquisition scheme, • Tax-efficient salary sacrifice scheme to obtain bicycles and electric vehicles, • 4 days of paid Volunteering leave to support our local communities, • Vibrant office location in the lively city centre of Manchester #J-18808-Ljbffr

Our information governance professionals play an important role in supporting the strategic direction of a global university, helping ensure that information is managed responsibly and effectively. The work is intellectually challenging, varied and rewarding. This is an exciting opportunity to join a team of dedicated data protection, information and records management, and freedom of information colleagues within our Legal & Governance directorate. As a Senior Information Governance Officer, you will play an important role in developing and delivering the University's information governance and data protection compliance programme, with opportunities to contribute to improvements in information management practices and the University's Microsoft 365 information governance maturity. You will work with colleagues across the University to ensure that information is appropriately managed throughout its lifecycle, from creation and storage through to retention and disposal. You will help embed good data protection and information governance practices, strengthen accountability and ownership, and support the University to make better use of its information in a compliant, governed and increasingly AI-enabled environment. The team works three days in the office with a mid-week anchor day. Your responsibilities will include: • Providing a responsive information governance business partner, advice and consultancy support service to dedicated areas of the University; supporting key stakeholders to manage information effectively and meet their information governance obligations., • Conducting data protection impact assessments and other information governance assessments, identifying risks and recommending proportionate controls., • Monitoring compliance against the University's data protection and information governance framework, and identifying opportunities for improvement., • Contributing to the development, implementation and review of information governance policies, standards and procedures., • Supporting initiatives to improve the lifecycle management of University information assets, including reviews of: retention and disposal, data quality and information management standards., • Supporting the development of Microsoft 365 information governance maturity, including improvements to information ownership, classification, access controls, retention and lifecycle management across the environment., • Working with Information Asset Owners, Information Asset Managers, site owners and other stakeholders to strengthen information ownership, accountability and management practices., • Establishing and reviewing information-sharing agreements and data processing agreements., • Drafting and reviewing privacy notices and other information governance documentation., • Developing and delivering information governance guidance, training and awareness activities to promote good practice across the University., • Maintaining and developing the University's Information Asset Register and Record of Processing Activities, supporting improved visibility and accountability for the University's information assets and processing activities., • Supporting the management and resolution of information governance complaints, incidents and other compliance matters., • Contributing to information governance strategic projects. The role will support the University in achieving its strategic priorities by ensuring that information is managed in a way which is appropriately compliant, secure, accessible and retained for no longer than necessary. You will contribute to the continued development of a mature information governance environment, enabling effective collaboration, responsible use of information and readiness for emerging technologies, including artificial intelligence. You will possess exceptional written and verbal communication skills, with the ability to explain complex legal, technical and information management matters clearly and concisely to colleagues at all levels. You will be able to build effective working relationships, exercise sound judgement and balance competing priorities, taking a practical and proportionate approach to managing information governance risks. Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from local and international communities, including those from Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals. We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support. Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups. Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy. This vacancy is expected to attract a high volume of applications. Therefore, under the Disability Confident Scheme, only disabled people who apply under the scheme and best meet the essential criteria will be offered an interview. #J-18808-Ljbffr

(This role will require travel across our Northern region sites) About Barhale Who are Barhale? Barhale is a business founded on family values, having been established by our Chairman, Dennis Curran, in 1980. We are one of the largest privately owned civil engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors, including: Water Transport Built environment Energy We operate as a tier one partner for blue chip, regulated and private clients, working as part of large frameworks, joint ventures and alliances, as well as on individual standalone projects, developing long-term relationships based on delivering to the Barhale values which have been integral to our business since their inception in 1985. Our direct delivery model is at the core of everything we do, as we believe that people are our greatest asset. Therefore, we robustly source, train and retain all our own frontline delivery teams as well as management and support services. We employ over 1,200 employees nationwide. We possess a range of specialist skills to support our civil engineering and infrastructure activities, including: Tunnelling MEICA Temporary and permanent design Steel-fabrication Signs (design and fabrication) Health & safety equipment and products, including PPE Company Website: https://www.barhale.co.uk/ Company Showcase Video: https://youtu.be/uf_RG5xgM8M Why join Barhale? As Gold Investors in People, we are committed to a high standard of people practices, creating an inclusive environment and ensuring cultural alignment to business strategy, ethos and philosophies. Job security, long-term secured work through various frameworks and large infrastructure schemes A broad range of civil engineering, mechanical and electrical schemes across some of the UK's largest infrastructure projects and clients Strong career progression as demonstrated by our track record in promoting from within, as we believe this is a key driver of our success Third Party Liaison Officer The Role To act as the 3rd party liaison across our projects from the feasibility stage through to the completion of construction on site. The role will be broad-reaching and covers key aspects such as Customer Liaison, Local Authority and Highways engagement and noticing, and championing Social Value and Sustainability within the Region. Key Responsibilities Strategy Support the project teams to map out interested parties / key stakeholders at the project outset and develop the necessary strategies needed for managing them accordingly On a project-specific basis, handle any highway noticing and STATS plans requests as needed – Liaise with project teams at the outset to understand the demand Establish and maintain a good working relationship with our clients to define and support the development of a customer strategy To apply customer management processes by listening to the voice of the customer during the planning and delivery stages of the project Develop project-specific 3rd Party Customer and Stakeholder Management plans and regular updates provided throughout the life cycle of projects Develop an annual Regional Social Value and Sustainability project-specific plan On a project-by-project basis, identify and help deliver Social Value and Sustainability targets Insights and Analysis Measure the customer experience that impacts our CMex measures to produce valuable insights and to identify customer trends To ensure that our plans maximise the customer experience and social impact and meet local community needs Monitoring and measuring of customer satisfaction / social value KPIs Be responsible for reporting on the customer satisfaction / social value scoring and providing feedback to our clients and operational teams Performance Engage with the Client's Customer Challenge Group to develop and improve the customer relationship Work closely with our clients and Barhale's team to develop/share digital methods (Twitter/blogs/apps) to allow customers to engage and gain valuable customer insights To work with the design and delivery team to ensure project deliverables provide an excellent customer experience Work collaboratively with stakeholders to align on methodologies and insights to achieve an excellent customer and sustainability experience Community and Engagement Support Clients with their customer engagement targets and promote, develop & implement key messages in local communities Take a proactive approach in promoting civil engineering as a career choice to schools and colleges by attending STEM events Engage with the local community by visiting the areas to identify issues with services, access, vulnerable people, landlords/owners, and stakeholders Liaise with the local community regarding project plans to keep residents and members of the public up to date with project developments and measure project plan performance. Help manage, attend and support Public Consultation sessions Share knowledge and provide training, when applicable, with the site team regarding good public relations and support sustainability Help arrange events for both internal and external meetings/socials Essential: Previous experience working within a Customer/Community-focused position Experience of delivering service improvements, research insight and analytics Ability to confidently present analytical data and insights both visually and verbally Strong interpersonal, organisational, communication and time management skills Ability to show empathy and understanding of customer needs In-depth experience working with all Microsoft packages Driving licence Desireable: Good social media skills with the ability to develop engaging and timely updates on project development across varied Social Media platforms Caring and investing in you Our values have been embedded at Barhale for over 40 years, and they are our guiding principles regarding how we care and invest in people. Our values are our commitment to being a people-centric company. As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. Competitive salary Company Pension Life Assurance Private Medical 25 days of annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental, physiological and financial wellbeing Flexible benefits via salary sacrifice Company car/green car scheme/car allowance/Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression Development supported by internal and externally delivered training Continuous service awards TPBN1_UKTJ

Candidates with the relevant experience or job titles of; Talent and Development Officer, Learning and Development Coordinator, Training Officer, Learning and Development Supervisor, L and D, Development, Training and Development, Corporate Learning, Training Advisor, Training may also be considered

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