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An opportunity has arisen for a full-time Reception Supervisor who is head and shoulders above the rest! We need someone who understands the importance of 5* customer service, professionalism, organisation and management but who is also naturally warm, friendly and a people person. You will work closely with both the Management team and the Reception team and will act as a trainer and mentor for the Reception staff so that they uniformly offer the best experience possible for our members. Above all, you will lead by example and will exemplify what a superstar Receptionist is. As Reception Supervisor, you will have a wide variety of duties that you will be expected to engage in. The role is interesting and varied and whilst there can of course be down time, on the whole it is fast paced. Amongst the usual day to day running's of reception, it will be your responsibility to create and maintain efficient Rota’s ensuring that the reception is covered at all times, keep on top of merchandising and ordering, staff training, Reception recruitment, to ensure that staff are following correct procedures at all times, to create and implement new procedures when deemed necessary, to answer member enquiries and to deal with complaints in a calm, conciliatory manner. On occasion you may be required to deputise for Duty Managers and you will support Senior Managers in opening and closing procedures of the club. Your shift pattern will include both early, late and middle shifts and will involve you working one weekend in three. You will also be responsible for safely evacuating the reception area in the event of a fire or emergency and also for training the Reception team to be able to do so in your absence. Who are we looking for? The ideal candidate must have had previous experience in a similar high end establishment and ideally within the hospitality and leisure industry. You should ideally have a minimum of 2 years of experience of leading a small team and should have excellent communication skills along with customer service levels that are second to none. An excellent telephone manner, the ability to take and pass on accurate messages and an eye for detail is a must, as is being computer literate and having the ability to multi-task in a fast paced environment. You must take pride in your appearance and be happy to conform to our uniform requirements and must also ensure that the rest of the team do the same. Having your own transport or being very local would be a big plus. Above all, we are looking for someone who enjoys their work and who has an infectious, positive, can-do attitude! Work remotely: No Job Types: Full-time, Permanent Pay: £25,000.00 per year Benefits: Company pension Cycle to work scheme Discounted or free food Employee discount Gym membership Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental pay types: Yearly bonus Ability to commute/relocate: London N10 2QE: reliably commute or plan to relocate before starting work (preferred) Experience: Management: 2 years (required) Work Location: In person
We are a Boutique Property Management Company currently expanding our asset base in Central London. We are looking for a well-organized candidate with experience in property lettings (short term and/or long term). The candidate should have a pro-active approach to property lettings and management. The candidate should be well-spoken, presentable, and you should be able use public transport or drive. There is an equal amount of time behind the desk as well as travelling between properties and sites in Central London. Key Requirements: • Excellent attention to detail and time management. • Ability to multi-task by employing effective time management strategies. • Self-motivated and pro-active, you enjoy working independently. • Exceptional verbal and written communication skills. • Expert communicator capable of effectively managing conflict and solving problems. Main Responsibilities • Administration of lettings process, including referencing and producing statement of accounts. • Organize check-in and check-out inventory inspections. • Answering general, maintenance and emergency phone calls, dealing with all general enquiries and resolving reported issues accordingly. • Be able to work under pressure and to tight deadlines. • Marketing and advertising properties in different portals. are a private landlords currently expanding our asset base in Central London. We are looking for a well-organized candidate with experience in property lettings (short term and/or long term). The candidate should have a pro-active approach to property lettings and management. The candidate should be well-spoken, presentable, and you should be able use public transport or drive. There is an equal amount of time behind the desk as well as travelling between properties and sites in Central London. Experience in property lettings (short term and/or long term) is essential. Key Requirements: • Excellent attention to detail and time management. • Ability to multi-task by employing effective time management strategies. • Self-motivated and pro-active, you enjoy working independently. • Exceptional verbal and written communication skills. • Expert communicator capable of effectively managing conflict and solving problems. Main Responsibilities • Administration of lettings process, including referencing and producing statement of accounts. • Organize check-in and check-out inventory inspections. • Answering general, maintenance and emergency phone calls, dealing with all general enquiries and resolving reported issues accordingly. • Be able to work under pressure and to tight deadlines. • Marketing and advertising properties in different portals.
A busy local property consultants in Palmers Green, N13 are looking for an individual who is well organised and motivated. The role requires the candidate to have their means of transport and be willing to carry out viewings and inspections of properties available for rental as well as managing an allocated portfolio of existing properties. No experience is necessary as the candidate will attend training courses as well as having on the job training with experienced members of staff.
· Planning, organizing, directing, and coordinating activities and resources to optimize service delivery. · Examining traffic reports, load patterns, and other data to refine transport services and pricing strategies. · Coordinating maintenance activities to minimize disruptions and ensure the operational safety and efficiency of our fleet. · Ensuring compliance with regulatory requirements, including licensing, safety standards, and operational regulations. · Supervising day-to-day activities to uphold our commitment to excellence and customer satisfaction. · Optimize staff and equipment utilization to minimize disruptions and enhance service efficiency. · Analyzing data to refine service offerings and pricing strategies.
We are a leading provider of life support and other training programmes to the healthcare sector across the UK. We are looking for an individual to support the day-to-day services at our office in Archway, London. This is a fast paced and varied role covering all the back-office functions of our national business model. The successful candidate will gain invaluable experience in general admin, finance and our operational processes. You will get on the job training and mentorship, the opportunity to gain and grow across the various functions. This will include (and is not limited to): Work collaboratively within own team and externally in delivering the wider business development strategy Ensure enquiries are received and managed to a high standard Enhance the efficiency and quality of support and service provision by role modelling; working autonomously and within the team Ensure adequate secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors. Support the wider team to undertake operational responsibility for preparing key aspects of bids and tenders as required by the Chief Executive Officer Duties and responsibilities Administration · Manage and prioritise administration workload and deliver on agreed administration targets and objectives with support and supervision · Adhere to organisational administration processes to support the effective delivery of a high level of service delivery · Receive and manage enquiries in writing, on the telephone and in person to a high standard · Perform general office duties such as answering phones, greeting visitors, and responding to emails · Enhance the efficiency and quality of support and service provision by working autonomously and within the team · Secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors Business Development · Support the Business Development & Support Services Manager with implementing new marketing strategies and projects · Support the Business Development & Support Services Manager with tender processes for both new and current clients. · Be aware and mindful of competitors and new channels of selling / opportunities · Support the maintenance and updating of the Company’s website and social media platforms · Support the development of marketing material as directed by the Business Development and Support Service Manager · Support the Company with the implementation of new services, products and verticals · Work collaboratively within own team and externally in delivering the wider business development strategy Operations/Logistics · Planning and implementation of equipment movement · Organise and maintain an accurate database of instructor allocations · Utilise the organisations Training Management System to record and support the operations/logistics function; resource management, scheduling, reporting, and forecasting Self-management · Manage and prioritise workload and deliver on agreed targets and objectives · Be pleasant and courteous at all times whilst maintaining the core values · To represent the company professionally at all times · Have a flexible approach to working patterns Other · Be willing to work flexibly including weekends · Be prepared to attend meetings and training outside of normal hours. · Be prepared to travel in undertaking role · To be aware of and adhere to: o All company policies and procedures o Section 7 and 8 of the Health and Safety at Work Act o GDPR (2019) o Other relevant legislation and agreed practice/policy The Company has an Equal Opportunities Policy and specific regard should be taken of its content in relation to the treatment of employees or potential employees. The successful candidate will be enthusiastic, with a good level or written and spoken English, able to work autonomously, computer literate and most importantly willing to learn new skills and processes. They must be able to take direction and be able to escalate issues comfortably. We offer a salary sacrifice pension scheme, occupational sick scheme, critical illness cover, death in service benefit, 28 days annual leave plus bank holidays, professional development opportunities and access to our Employee Managed Incentive share scheme. Job Type: Full-time Pay: £25,643 per year Benefits: Casual dress Company pension Sick pay Transport links Schedule: Monday to Friday Overtime Supplemental pay types: Bonus scheme Experience: Administration: 2 years (required) description. Close Done
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